Articles
STRATEGI PELAYANAN ADMINISTRASI PEMERINTAH DAERAH KABUPATEN TAKALAR
Hidayanty, Dian Nur;
Rahim, Samsir;
Syukri, Syukri
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol 5, No 1 (2024): Februari 2024
Publisher : Universitas Muhammadiyah Makassar
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DOI: 10.26618/kimap.v5i1.14055
This study aims to find out how to staretegi services in the national unity body and takalar district politics in order to realize effective administrative services. The number of informants in this study was 8 (eight) people. By using interview data collection techniques, observations, documentation, company documents, and literature studies. The results showed that the administrative service strategy in the national unity agency and takalar district politics can be seen from the aspects of 1) community service attributes have been said to be effective, this can be seen from the facilities and infrastructure that are sufficient, 2) aspects of the approach to improving services cannot be said to be effective, this is because employees are still slow in completing correspondence which is influenced by lack of human resources, 3) the management implementation aspect also cannot be said to be effective, this is because the training for employees in the KESBANGPOL agency in Takalar Regency is still lacking, and the 4th aspect) of the feedback system has been said to be effective, namely from the skills of the Head of the National Unity Agency and Takalar Regency Politics in understanding the obstacles experienced by the community
KUALITAS PELAYANAN PUBLIK DI ERA DIGITALISASI KANTOR KECAMATAN DUAPITUE KABUPATEN SIDENRENG RAPPANG
Mappagiling, Muh Ihsan;
Usman, Jaelan;
Syukri, Syukri
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol 5, No 5 (2024): Oktober 2024
Publisher : Universitas Muhammadiyah Makassar
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DOI: 10.26618/kimap.v5i5.15571
This research aims to find out about the quality of public services in the era of digitalization at the Duapitue District Office, Sidenreng Rappang Regency. This type of research uses qualitative research with a descriptive type that focuses on the quality of public services in the era of digitalization at the Duapitue District Office, Sidenreng Rappang Regency. The results of this research indicate that the existence of Transparency in Dua Pitue District regarding openness in the public service process is not good enough. This is characterized by openness regarding service procedures, not yet well publicized and not yet understood by some people. Accountability at the Dua Pitue District Office. The sub-district government carries out its duties and functions properly and correctly based on standard service procedures. Participation in the Dua Pitue District Office is the provision of services (serving) the needs or people who have an interest in the organization in accordance with the basic rules and mental involvement of a person in achieving goals, as well as taking responsibility for it. equality of rights and human resources must have extensive scientific capabilities in providing services and speed in providing information as well as accuracy, friendliness and comfort.
IMPLEMENTASI PROGRAM LAYANAN ADMINISTRASI KEPENDUDUKAN BERBASIS KEWENANGAN DESA DI DINAS KEPENDUDUKAN DAN CATATAN SIPIL KABUPATEN BANTAENG
Ismawati, Ismawati;
Hakim, Lukman;
Syukri, Syukri
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol 4, No 2 (2023): April 2023
Publisher : Universitas Muhammadiyah Makassar
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DOI: 10.26618/kimap.v4i2.11339
This study purposed to determine the implementation of the village authority-based administrative service program based on program indicators, implementing organizations and target groups as well as supporting and inhibiting factors in its implementation at the Population and Civil Registration Office of Bantaeng Regency. This study used a qualitative descriptive type of research, to provide an overview of the implementation of village authority-based administrative services. The data analysis technique used data reduction, data presentation and conclusion. Then the data collection techniques used observation, interviews and documentation studies. The results of the study indicated that (a) the program, the village authority-based administrative service program had a clear objective, namely to make the administration of population administration closer, faster and the community no longer incured costs; (b) the implementing organization, the ability of the koordukcapil in providing population administration services in the village was good because it provided a quick response when there were people who took care of the authority-based administrative services; and (c) the target group were all village communities in Bantaeng Regency.
IMPLEMENTASI PROGRAM KOTA TANPA KUMUH (KOTAKU) DI KABUPATEN SOPPENG
Rusyda, Rusyda;
Malik, Ihyani;
Syukri, Syukri
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol 5, No 3 (2024): Juni 2024
Publisher : Universitas Muhammadiyah Makassar
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DOI: 10.26618/kimap.v5i3.14133
This study aims to find out how the Implementation of the Cities Without Slums Program in Lilirilau District, Soppeng Regency The type of research used in this research is qualitative research with a descriptive approach. The results of the study show that aspect 1) implementation of program development can be seen from the development of clean/drinking water, environmental road construction, drainage development and waste management which have been benefited by the community. Aspect 2) Implementation Implementation and learning Development program, namely access to clean water, construction of environmental roads, construction of Drainage and Waste Management, Aspect 3) Evaluation of the City Without Slums Program Through the city without slums program, it seeks to establish cooperation between each element to create a city without slums through management waste management and maintaining cleanliness. Supporting factors are in organizational behavior and inhibiting factors. The implementation of the city without slums program still has obstacles, there is still a slum environment that has not been worked on
IMPLEMENTASI KEBIJAKAN KARTU IDENTITAS ANAK (KIA) PADA DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KABUPATEN BULUKUMBA
Laela, Musyarifatul;
Burhanuddin, Burhanuddin;
Syukri, Syukri
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol 6, No 1 (2025): Februari 2025
Publisher : Universitas Muhammadiyah Makassar
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DOI: 10.26618/kimap.v6i1.16616
This thesis discusses the implementation of the child identity card policy at the Population and Civil Registration Service of Bulukumba Regency. The aim of this research is to describe and analyze the implementation of KIA in Bulukumba Regency. The method used in this research is a qualitative descriptive research method. The research results show that the implementation of the KIA policy by the Population and Civil Registration Service of Bulukumba Regency has gone quite well in terms of several indicators, namely: (1) communication; has made significant efforts in socializing KIA policies, (2) resources; resource preparation has been carried out well, (3) disposition; high commitment and enthusiasm from related parties is clearly visible and (4) bureaucratic structure; which have been properly regulated carry out an important role in carrying out the duties of the Population and Civil Registration Service. This research provides valuable insights for stakeholders in efforts to increase the effectiveness of KIA policy implementation in Bulukumba Regency.
Peran Dinas Pariwisata Dalam Pengembangan Objek Wisata Pantai Di Kota Makassar
Widyaningsih, Putri;
Usman, Jaelan;
Syukri, Syukri
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol 3, No 3 (2022): Juni 2022
Publisher : Universitas Muhammadiyah Makassar
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DOI: 10.26618/kimap.v3i3.7389
This study purposed to find out the role of the Department of Tourism in the Development of Coastal Tourism Objects in Makassar City. This study used descriptive qualitative research with the number of informants was 5 people. The data analysis technique used data reduction, data presentation, and conclusion making. Then the data was collected through interviews, observations, and documentation studies. The results of this study showed that the role of the Tourism Office in Developing Coastal Tourism Objects in Makassar City was seen from the motivator aspect, facilitator aspect, and dynamic aspect. Judging from the motivator aspect, it was not optimal, from the facilitator aspect, it had not run optimally because the provision of facilities and infrastructure had not been adequate, and from the dynamic aspect of all tourism development on the Tanjung Bayang beach was purely from the Community Empowerment Institute but it had not been realized properly. So it was not able to develop tourism objects optimally. Keywords: Role, development, tourist attraction
ETIKA APARATUR SIPIL NEGARA DALAM PELAKSANAAN TUGAS PELAYANAN PUBLIK DI KANTOR CAMAT CAMBA KABUPATEN MAROS
Tina, Sulfa Rana;
Tahir, Nurbiah;
Syukri, Syukri
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol 4, No 6 (2023): Desember 2023
Publisher : Universitas Muhammadiyah Makassar
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DOI: 10.26618/kimap.v4i6.12136
The purpose of this study was to determine the ethics of the State Civil Apparatus in carrying out public service tasks at the Camba District Office, Maros Regency. The method used in this study is a qualitative method with 7 informants. Data collection techniques using observation, in-depth interviews, and documentation. The results of this study indicate that the ethics of the State Civil Apparatus in the implementation of public services at the Camba District Office, Maros Regency, shows that in terms of equality, it has been implemented without discriminating against the social background of the community, but it is not yet optimal because there are still people who think that if they want to take care of the files it is necessary acquaintances who work in the office in order to get management faster. Loyalty, in this case, employees are obedient and loyal to the rules, leaders, and co-workers. The responsibilities given in public services are still not optimal, regarding employees at the Camba District Office there are still those who don't arrive on time so that sometimes hampers services.
PELAKSANAAN KEHUMASAN DALAM PENYEBARAN INFORMASI PADA DINAS PERPUSTAKAAN DAN KEARSIPAN DI KABUPATEN BONE
Herianti, Herianti;
Parawangi, Anwar;
Syukri, Syukri
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol 4, No 1 (2023): Februari 2023
Publisher : Universitas Muhammadiyah Makassar
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DOI: 10.26618/kimap.v4i1.10546
This study aimed to find out the implementation of public relations in disseminating information at the Library and Archives Service in Bone Regency. This study used qualitative research methods and the type of research used descriptive. Data collection techniques used observation and interviews. The results showed that the implementation of public relations in disseminating information at the Library and Archives Service in Bone Regency, showed that from four indicators of credibility, in the form of delivering information needed by the community, both direct and indirect communication. Context, education related to the problems that often occured in society, as well as inviting and fostering children to love reading, love and make the library a fun place for learning and playing. Channels, channels that could be used by the public to access news related to information, were the official website of the village library and library service. Audience capacity, ability and skill in good and correct communication.
SISTEM PELAYANAN PUBLIK DALAM MENINGKATKAN PUBLIC TRUST DI KABUPATEN GOWA
Nelsyah, Arwinda;
Parawangi, Anwar;
Syukri, Syukri
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol 5, No 2 (2024): April 2024
Publisher : Universitas Muhammadiyah Makassar
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DOI: 10.26618/kimap.v5i2.14481
AbstrakPenelitian ini bertujuan untuk mengetahui sistem pelayanan publik dalam meningkatkan Public Trust di Desa Kanjilo Kecamatan Barombong Kabupaten Gowa. Adapun jenis penelitian yang digunakan yakni penelitian kualitatif. Hasil penelitian menunjukkan bahwa sistem pelayanan publik yang diterapkan di Kantor Desa Kanjilo Kecamatan Barombong Kabupaten Gowa dilihat dari aspek seperti integritas, niat, kemampuan, dan hasil di Kantor Desa Kanjilo. 1.) Integritas, Integritas pemerintah desa dan aparat desa dalam memberikan pelayanan publik, dimana kejujuran yang diperlihatkan oleh aparat desa terhadap pelayanan yang diberikan sudah baik. 2.) Niat, Niat pemerintah desa dan aparatur desa dalam memberikan pelayanan publik yaitu Keramahan dan kesopanan dalam pelayanan yang diberikan kepada masyarakat menunjukkan bahwa niat aparat desa dalam memberikan pelayanan publik menunjukkan niat yang baik. 3.) Kemampuan, Kemampuan pemerintah desa dan aparatur desa dalam memberikan pelayanan publik tersebut berdasarkan pelayanan yang diberikan aparat desa dalam melayani kebutuhan masyarakat menunjukkan bahwa kemampuan aparat desa cukup tapi kemampuan yang dimiliki terbatas. 4.) Hasil-hasil, Hasil-hasil kegiatan pemerintah desa dan aparatur desa dalam memberikan pelayanan publik, dimana masyarakat merasa puas dengan sistem pelayanan yang diberikan di Kantor Desa Kanjilo.
PENERAPAN TRANSPARANSI DALAM PELAYANAN PUBLIK DI POLRESTABES KOTA MAKASSAR
Hasanuddin, Nediya Syafitri;
Hakim, Lukman;
Syukri, Syukri
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol 5, No 6 (2024): Desember 2024
Publisher : Universitas Muhammadiyah Makassar
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DOI: 10.26618/kimap.v5i6.16621
This research aims to investigate and analyze the implementation of transparency in public services in making driving licenses at the Makassar City Police. This research uses qualitative research methods with case study analysis to evaluate the implementation of transparency in public services regarding public service procedures, details of service costs, and public service information in the Driving License Making study. The research results show that the implementation of transparency in public services (study of making driving licenses) at Makassar City Police is based on three research indicators, namely 1. Public service procedures which include openness on social networks by creating content regarding SOPs for making driving licenses. 2. Details of service costs are observed to be cheap and do not change. 3. Service information is transparent because all applicable SOPs are followed and services are via the web or application. However, there are still inhibiting factors in the driving license making service, namely that it has not been implemented optimally because the service depends on the system server.