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All Journal International Journal of Public Health Science (IJPHS) Potensio Indonesian Journal of Business and Entrepreneurship (IJBE) Jurnal Aplikasi Bisnis dan Manajemen (JABM) E-Journal AKSES: Jurnal Ekonomi dan Bisnis MIX : Jurnal Ilmiah Manajemen E-Dimas: Jurnal Pengabdian kepada Masyarakat Khasanah Ilmu - Jurnal Pariwisata Dan Budaya JRMSI - Jurnal Riset Manajemen Sains Indonesia Jurnal Dinamika Sosial Budaya JAB (Jurnal Akuntansi & Bisnis) BBM (Buletin Bisnis dan Manajemen) Martabe : Jurnal Pengabdian Kepada Masyarakat JURNAL PENDIDIKAN TAMBUSAI International Journal of Social Science and Business ISOQUANT : Jurnal Ekonomi, Manajemen dan Akuntansi JPPM (Jurnal Pengabdian dan Pemberdayaan Masyarakat) Jurnal Abdimas PHB : Jurnal Pengabdian Masyarakat Progresif Humanis Brainstorming Jurnal Ilmu Manajemen dan Akuntansi Terapan Jurnal Ekonomi, Manajemen, dan Akuntansi Universitas Ngudi Waluyo Community Development Journal: Jurnal Pengabdian Masyarakat Jurnal Ilmiah ASET Ekobis: Jurnal Ilmu Manajemen dan Akuntansi Jurnal Kependidikan: Jurnal Hasil Penelitian dan Kajian Kepustakaan di Bidang Pendidikan, Pengajaran dan Pembelajaran Jurnal Pengabdian Masyarakat Indonesia Entrepreneur : Jurnal Bisnis Manajemen dan Kewirausahaan Jurnal Pengabdian kepada Masyarakat Asian Management and Business Review MANAJEMEN Jurnal Pengabdian Masyarakat : Pemberdayaan, Inovasi dan Perubahan Bussman Journal : Indonesian Journal of Business and Management Jurnal Ilmiah Manajemen, Bisnis dan Kewirausahaan Jurnal Ekonomi Perusahaan BULETIN BISNIS & MANAJEMEN (BBM) Jurnal Pendidikan Dasar dan Sosial Humaniora Journal of Innovation Research and Knowledge Jurnal Pengabdian Mandiri Jurnal Ilmu Hukum, Humaniora dan Politik (JIHHP) NUSANTARA: Jurnal Pengabdian Kepada Masyarakat Journal of Finance and Business Digital (JFBD) Safari : Jurnal Pengabdian Masyarakat Indonesia Profit: Jurnal Manajemen, Bisnis dan Akuntansi Jurnal Pengabdian Ilmu Kesehatan Journal of Management and Social Sciences Journal of Artificial Intelligence and Digital Business Transformasi: Journal of Economics and Business Management Jurnal Ilmiah Ekonomi, Manajemen dan Syariah Innovative: Journal Of Social Science Research Jurnal Bisnis Kolega Jurnal Manajemen Kreatif dan Inovasi Jurnal Riset Rumpun Ilmu Ekonomi (JURRIE) Klabat Journal of Management Journal of Business Management and Economic Development JPNM : Jurnal Pustaka Nusantara Multidisiplin Jurnal Abdimas Indonesia Jurnal IlmiahManajemen, Bisnis dan Ekonomi Kreatif Lokawati: Jurnal Penelitian Manajemen dan Inovasi Riset Jurnal Penelitian Ilmu Ekonomi dan Keuangan Syariah Master Manajemen Equivalent : Journal of Economic, Accounting and Management Moneter : Jurnal Ekonomi dan Keuangan Menawan : Jurnal Riset dan Publikasi Ilmu Ekonomi International Journal of Halal System and Sustainability Jurnal Manajemen Bisnis Era Digital Jurnal Terobosan Peduli Masyarakat (TIRAKAT) Jurnal Ilmiah Manajemen dan Akuntansi Ekspresi: Publikasi Kegiatan Pengabdian Indonesia Panggung Kebaikan : Jurnal Pengabdian Sosial Masyarakat: Jurnal Pengabdian Jurnal Ekonomi, Akuntasi dan Manajemen Indonesia(JEAMI) Value Management Research Journal of Islamic Entrepreneurship and Business Research Jurnal Pengabdian Ilmu Kesehatan

Heri Prabowo

Universitas PGRI Semarang

Author-ID : 3455898

Religion Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Mechanical Engineering Public Health Social Sciences Transportation Other

Published : 127 Documents Claim Missing Document

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Articles

Title

PENGARUH DIMENSI KUALITAS PELAYANAN TERHADAP KEPUASAN PASIEN PUSKESMAS TUNTANG KABUPATEN SEMARANG Heri Prabowo; Puji Lestari
BBM (Buletin Bisnis & Manajemen) Vol 5, No 1 (2019): Volume 5 Nomor 1, Februari 2019
Publisher : Sekolah Tinggi Ilmu Ekonomi YPPI Rembang

The study was done to determine the affect of reliability, responsiveness,assurance, empathy and tangibles either individually or together towards patientsatisfaction. The data that obtained to be processed using descriptive analysis andquantitative statistical analysis. Quantitative analysis used regression analysis to knowthe affect of variable independent towards variable dependent, but before theregression is done, formerly mentioned do the validity test and reliability test alsosettlement test. The result of regression analysis indicate that reliability, responsiveness,assurance, empathy and tangibles give the affect to patient satisfaction really withcorrelation product moment is positive, this case indicates that increasing reliability,responsiveness, assurance, empathy and tangibles will be followed increasing patientsatisfaction, so as well on the contrary. The result of regression analysis test indicatedthat value of F is significant, with correlation as big as 0,813. This case indicates thatreliability, responsiveness, assurance, empathy and tangibles give affect really towardsperformance employee according to together with the connection tightness as big as81,3%.The conclusion that be obtained in this study indicated that to increasing patientsatisfaction, it is necessary to increased reliability, responsiveness, assurance, empathyand tangibles.

FAKTOR YANG MEMPENGARUHI KINERJA KARYAWAN (STUDI DI PATRA JASA CONVENTION CENTER SEMARANG) Heri Prabowo
BBM (Buletin Bisnis & Manajemen) Vol 2, No 1: Februari 2016
Publisher : Sekolah Tinggi Ilmu Ekonomi YPPI Rembang

This research analyzes many factors which influence of the employees working. The pupose of the research is fainding many factors which influence the employee working. The contents is wisdom compentation distribution and satisfied of working releated with the influence the employee working. The object of this research is employees of Patra Jasa Convention Centre.Purposive sampling which choisen is to find out the data which needed in this studies there are 40 responden and all of the are Patra Jasa Convention Centre employee. The data analysis used SPSS program 19 series. Before doing regreesion analysis, the process analysis is trought many steps whisvh one of the is validity analysis, reliability test and classic assumtion test.In this research has three hypothesis and depards of the research analysis show that three hypothesis are acepted, it means the conclution of this research wisdom compentation distribution it influence satisfied of working towards increasing of employees working.Kata Kunci : wisdom distribution compentation, satisfied of working and employees working

FAKTOR YANG MEMPENGARUHI REPURCHASE INTENTION (STUDI KASUS DI PATRA JASA CONVENTION CENTER SEMARANG Heri Prabowo; Laksono Hujianto
BBM (Buletin Bisnis & Manajemen) Vol 3, No 2: Agustus 2017
Publisher : Sekolah Tinggi Ilmu Ekonomi YPPI Rembang

The results of research by Choudury (2011) showed that service quality has a positive influence on word of mouth. Similarly penelitain by Rodney and Jhon (2009) which states that service quality affect the word of mouth. The results are different from the research by Jiewantoa et.al (2012) which states that service quality has no effect on word of mouth. Another study that states that service quality has no direct effect on word of mouth is a study by Li (2013). Li's research states that service quality has no effect on word of mouth. From the results of the above study there is a gap of research results. Furthermore, for this research to measure the influence of service quality, word of mouth and costumer perceived value to repurchase intention. In this study, as the samples are visitors Patra Jasa Convention Center Semarang a number of 150 people. The data collection tool is a statistical quantity of a statistical test with SEM using AMOS program version 18. The results show all hypothesis proposed accepted means service quality, customer perceived value, word of mouth give positive influence to repurchase intention.Keywords: service quality, customer perceived value, word of mouth, repurchase intention

ANALISIS PENGARUH MARKETING PUBLIC RELATIONS DAN CITRA KAMPUS TERHADAP MINAT MENJADI MAHASISWA STIEPARI Asih Niati; Heri Prabowo
BBM (Buletin Bisnis & Manajemen) Vol 1, No 2: Agustus 2015
Publisher : Sekolah Tinggi Ilmu Ekonomi YPPI Rembang

This research analyzes many factors which can influence someone to be come STIEPARI Students. The problem of the research refers to the phenomena of STIEPARI wihich does not fulfill new students expectation target. The purpose of the research is to enhance the interest target to be students of STIEPARI Semarang.The data analysis technique to the rest the hypotesis is the Structural Equation Model (SEM) which is operated with the Analysis of Moment Structure (AMOS) Versi 18.0. The result shows that marketing public relation anda campus image veriable as an intervening variable in this research is correct. It means that marketing public relation influences the campus image which correlates the decision to be STIEPARI students.Kata Kunci : marketing public relation, campusimage & becoming STIEPARI students

FAKTOR YANG MEMPENGARUHI KEPUTUSAN MENGINAP DI HOTEL BERBINTANG heri prabowo; Sutrisno Sutrisno; Mochamad Fadjar Darmaputra; Noventina Karina Putri
BBM (Buletin Bisnis & Manajemen) Vol 8, No 1 (2022): Vol. 8 No. 1, Tahun 2022
Publisher : Sekolah Tinggi Ilmu Ekonomi YPPI Rembang

Penelitian ini dilakukan bertujuan untuk menganalisis faktor yang mempengaruhi keputusan menginap di hotel berbintang. Faktor yang dianalisis antara lain fasilitas dan word of mouth. Responden dalam penelitian ini adalah tamu yang menginap di hotel. Teknik analisis data dengan model persamaan structural (SEM) modelling dengan AMOS seri 22. Hasil analisis menunjukan bahwa fasilitas berpengaruh terhadap word of mouth dan keputusan menginap, begitupun juga word of mouth berpengaruh terhadap keputusan menginap. Selain itu kedudukan word of mouth mampu mendorong seseorang untuk mempercepat dalam pengambilan keputusan menginap yang di pengaruhi oleh fasilitas.

ANALISIS PENGARUH MOTIVASI INTRINSIK TERHADAP KEPUASAN KERJA YANG BERDAMPAK PADA KINERJA KARYAWAN DI PT. JHONS GF SEMARANG Bambang Guritno; Heri Prabowo
BBM (Buletin Bisnis & Manajemen) Vol 2, No 2: Agustus 2016
Publisher : Sekolah Tinggi Ilmu Ekonomi YPPI Rembang

This research analyzes many factors which influence of the employees working. The pupose of the research is fainding many factors which influence the employee working. The contents is intrinsic motivation and satisfied of working releated with the influence the employee working. The object of this research is employees of PT. Jhons GF.Purposive sampling which choisen is to find out the data which needed in this studies there are 85 responden and all of the are PT. Jhons GF employee. The data analysis used SPSS program 19 series. Before doing regreesion analysis, the process analysis is trought many steps whisvh one of the is validity analysis, reiability test and classic assumtion test.In this research has three hypothesis and depards of the research analysis show tht three hypothesis are acepted, it means the conclution of this research intrinsic motivation it influence satisfied of working towards increasing of employees working. Kata Kunci : intrinsic motivation, satisfied of working and employees working

ANALISIS FAKTOR YANG MEMPENGARUHI KINERJA KARYAWAN Heri Prabowo
BBM (Buletin Bisnis & Manajemen) Vol 4, No 2 (2018): Jurnal BBM Bulan Agustus 2018
Publisher : Sekolah Tinggi Ilmu Ekonomi YPPI Rembang

This research to identify factors that affect performance. The research was done by quantitative approach. Variable which is variable of motivation, training and compensation. Technique of sampling at research location by paying attention amount of population that is 50 people, hence sampling technique using census method, that is all population used as research sample. Analysis of data using IBM SPSS 20.0 for Windows, the results show there is a positive and significant influence of variable motivation on employee performance, training has a positive and significant impact on employee performance, compensation has a positive and significant impact on employee performance. The results of this study also indicate the existence of other factors affecting employee variables, so next for future research can add work environment variables, work culture and other variable.This research to identify factors that affect performance. The research was done by quantitative approach. Variable which is variable of motivation, training and compensation. Technique of sampling at research location by paying attention amount of population that is 50 people, hence sampling technique using census method, that is all population used as research sample. Analysis of data using IBM SPSS 20.0 for Windows, the results show there is a positive and significant influence of variable motivation on employee performance, training has a positive and significant impact on employee performance, compensation has a positive and significant impact on employee performance. The results of this study also indicate the existence of other factors affecting employee variables, so next for future research can add work environment variables, work culture and other variable.

ANALISIS FAKTOR YANG MEMPENGARUHI MINAT KUNJUNGAN DI TAMAN MARGASATWA SEMARANG Heri Prabowo
BBM (Buletin Bisnis & Manajemen) Vol 5, No 2 (2019): Vol. 5 No. 2 Agustus 2019
Publisher : Sekolah Tinggi Ilmu Ekonomi YPPI Rembang

This study aims to determine whether there is a positive and significant influence between thepromotion of mix and location of interest in Semarang Wildlife Park, and to find out which variableis the most dominant influence on visiting interest. The tools in this study were interviews,questionnaires, observations and documentation. The number of samples in this study were 70respondents in Semarang Wildlife Park. The conclusion of this research is the promotion mixvariable influences the interest of the visit, but the location variable has no effect on the interestof the Semarang Wildlife Park visit.

PENGARUH HARGA, FASILITAS DAN KUALITAS PELAYANAN TERHADAP MINAT BERKUNJUNG KEMBALI PADA HOTEL CHANTI SEMARANG 2020 Henry Casandra Gultom; Ronal Dino Kuncoro Sakti; Heri Prabowo
BBM (Buletin Bisnis & Manajemen) Vol 7, No 2: Agustus 2021
Publisher : Sekolah Tinggi Ilmu Ekonomi YPPI Rembang

This study aims to determine the effect of price, facilities and service quality on interest inreturning to Chanti Hotel Semarang. This research was conducted on visitors to Hotel ChantiSemarang. The population in this study were all visitors to the Chanti Hotel Semarang in 2019/2020,the sample in this study was 100 respondents. In collecting research data using a Likert scale with 5assessment criteria and to measure 24 statement items. The sampling technique in this researchuses a type of probability sampling. The data analysis technique is linear regression analysis. Haslianalysis states that price affects the interest to return partially, facilities do not have a partial effectand service quality greatly affects the interest in returning to visit.

KEPUASAN PELANGGAN DITINJAU DARI KUALITAS PRODUK, DESAIN PRODUK DAN PROMOSI Prabowo, Heri; Gultom, Henry Casandra
BBM (Buletin Bisnis & Manajemen) Vol 11, No 1 (2025): Vol. 11 No. 1
Publisher : Universitas YPPI Rembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47686/bbm.v11i1.760

Penelitian ini dilakukan berdasarkan fenomena empiris dan fenomena penelitian terdahulu. Dari sumber literasi yang ada, data penjualan smartphone merek Vivo masih berada di bawah Samsung dan Oppo. Penelitian ini bertujuan untuk menganalisis pengaruh desain produk, kualitas produk dan promosi terhadap kepuasan pelanggan. Penelitian dilakukan dengan menggunakan metode kuantitatif dengan jumlah populasi yang tidak dan jumlah sampel sebanyak seratus responden dengan kategori sampel adalah pelanggan smartphone merek Vivo. Hasil penelitian menunjukkan bahwa terdapat pengaruh desain produk terhadap kepuasan pelanggan. Begitu pula dengan kualitas produk menunjukkan adanya pengaruh terhadap kepuasan pelanggan. Selanjutnya promosi berpengaruh terhadap kepuasan pelanggan. Faktor yang mempengaruhi kepuasan pelanggan terhadap produk smartphone merek Vivo adalah promosi, diikuti oleh desain produk dan kualitas produk.

Co-Authors AB Prabowo Abd. Rasyid Syamsuri Abidin, Muhamad Adika Rahmanto Aditiya Pratama Nugroho Aeni Dieka Prahesti, Ely Agus Sutono Agus Sutono Ahmad Fauzi, Agung Dwi Akyasa, Muhammad Naqi Almansyah Rundu Wonua Amalisa, Popy Nurul Amanda, Maerena Ambarwati, Putri Andry Stepahnie Titing Antik Kristyaningsih Anugrah, Raka Pria Ardisa Lestari, Dwi Asih Niati Aulia Choirunnisa Badriyati, Laila Nurul Bambang Guritno Bambang Guritno Bayu Kurniawan Bayu Kurniawan BAYU KURNIAWAN Bayu Septiawan, Andika Bunyamin Bunyamin C Tri Widiastuti Chadiyan Faturachman Chadyan Fathurachman Darmaputra, M Fajar Darwanto Darwanto Devi Putri Maharani Dewi Ariyanti Dewi Septiyani Dhari, Agita Wulan Dharmaputra, M Fadjar Dhea Rizky A Dhea Rizky Amelia Dian Agustiar Dias Lestari Dimas Juli Pratomo Drifanda, Valdian Dwi Nur Aini, Dwi Dwijayanti, Alina Indra Sakti Efriyani Sumastuti Elisabeth Vita Mutiarawati Elly Ayu Lestari Elza Arindani Dwi Putri Aprilian Ersa Fadilla Darmawati Putri Faizza, Tria Farah Chalida Hanoum Fithri Widyannita Yarisma Gultom, Henry Casandra Hadi, Dwi Prasetiyo Hasrul Fathulloh Hendratmoko, Hendratmoko Henry Casandra Gultom Herdiany, Hapsari Dyah Heri Prabowo Heriyanto, Rizal Herlisa Setiarini Herman Novry Kristiansen Paninggiran Hesty Puspitasari , Ratih Hujianto, Laksono I Wayan Arthana Ida Rosita Ika Indriasari Ika Menarianti, Ika Inayah Adi Sari Inayatur Rosidah Indriasari, Ika Indrisari, Ika Ira Setiawati Ira Setiawati, Ira Jauhari, Mohamat Kayat, Diana Nurul Khalimah, Khalimah Khasan, Muhammad Zaki Fatkhurrohman kresnamurti, agung Kustopo Budiraharjo Kuswardhani, DC Laily Ummayatul Aprilia Sari Laksono Hujianto Lestari, Puji Liyanovitasari, Liyanovitasari Maharani, Silvia Maria Ulfah . Marno Nugroho Meiriyanti, Rita Meiryanti, Rita Meishella Sismi Indah Rahayu MIFTAKHUL JANNAH Miranda Zahro, Farajehan Mochamad Fadjar Darmaputra Mohamad Rizan Mona Saparwati Muarifah, Asna Mahlikhatul Muhammad Danang Nurhidayatul Mubtadin Muhammad Zaki Fatkhurrohman Mukaromah, Nisfiyatul Mustafida, Devi Mustofa, Faizal Gani Nanang Yusroni Nasrul Syahputra Nastiti , Prianka Ratri Niati, Asih Ningrum, Panca Cahya Ningsih, Puspita Jati Dwi Noora Qotrun Nada, Noora Qotrun Noventia Karina Putri Noventina Karina Putri Nugraha, Aryan Eka Prasetya Nugroho Dwi Prasetyo NUR CHOLIFAH Nur Laely Kafi Nurhastuti, Ellinda Febrilia Nurul Hamidah, Nurul Octaviani, Isna Catur Oki Hernanda Yulyanto Popy Dhina Tri Astutik Prianka Ratri Nastiti Prianka Ratri Nastiti, Prianka Ratri PUJI LESTARI Putri, Adelia Sandra Swastika Putri, Aprilia Niken Ayu Saskia Putri, Viki Anjani Qristin violinda Rachmaditya Perdana Kusuma Kresna rafizal Rahma, Nur Rahmat Sudrajat, Rahmat Rama Devara, Hafiz Ratih Hesty Puspitasari Ratih Hesty Utami Ratih Hesty Utami P Ratih Hesty Utami Puspitasari Ratih Pratiwi Ratih Pratiwi Reza Andre Gunawan Riani, Ati Putri Risaldy Rizkhy Himawan Rita Meiriyanti Riyanto Riyanto Riza Dian Cahyani Rizky Agung Nugroho Roistatik, Roistatik Roki Putra, Adimas Ronal Dino Kuncoro Sakti Rr Hawik Ervina Indiworo Rubyah Hutomo Safia, Fidia Okti Safitri, Anik Dian Sapto Budoyo Sapto Budoyo SATRIYAS ILYAS Senowarsito, Senowarsito Septiana Aulia Febrianti Setyorini, Noni Shapna Citra Dewi Sherly Hasna Faradilla Shofif Sobaruddin Akbar Sifana Nahdalia Sijabat, Rauly Silitonga, Lusia Maryani Siti Khoiriyah Subakir, Dyah Tri Suharti Sugiyanto Sugiyanto Sukmawati, Ayu SUTRISNO Sutrisno Sutrisno Sutrisno Sutrisno Sutrisno, Sutrisno Utami P, Ratih Hesty Wahyuhastuti, Novika Wardoyo, Paulus Wawan Priyanto Wibawa, Bayu Arie Widiastuti, C. Tri Wiyaka Wiyaka Zalzalah, Guruh Ghifar

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