Garuda - Garba Rujukan Digital

p-Index From 2021 - 2026

13.867

P-Index

This Author published in this journals

Vanessa Gaffar

Universitas Pendidikan Indonesia

Author-ID : 532225

Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Astronomy Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Mathematics Physics Public Health Social Sciences Transportation Other

Published : 119 Documents Claim Missing Document

Claim Missing Document

Articles

8 9 10 11 12

Logistics Ecosystem Turbulence and Digital Logistics Agility: Evidence from Indonesian Third-Party Logistics Firms Sumarna, Dani Leonidas; Vanessa Gaffar; Lili Adi Wibowo; H.Mokh. Adib Sultan
Jurnal Locus Penelitian dan Pengabdian Vol. 5 No. 3 (2026): JURNAL LOCUS: Penelitian dan Pengabdian
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/locus.v5i3.5493

The logistics industry is increasingly operating within highly dynamic and uncertain environments driven by regulatory changes, rapid technological developments, market volatility, and global supply chain disruptions. These conditions have transformed logistics ecosystems into complex networks, particularly for third-party logistics (3PL) firms that must develop adaptive capabilities to remain competitive. This study examines the effect of Logistics Ecosystem Turbulence (LET) on Digital Logistics Agility (DLA) among third-party logistics (3PL) firms in West Java, Indonesia. Using a quantitative approach, this study applies partial least squares structural equation modeling (PLS-SEM) with SmartPLS 4. The results indicate that LET has a positive and highly significant effect on DLA (? = 0.847, p < 0.001), with strong explanatory power (R² = 0.717; f² = 2.533). These findings demonstrate that environmental turbulence acts as a critical driver of digital logistics agility. The study contributes to the logistics and digital transformation literature by positioning ecosystem turbulence as a foundational antecedent of digital agility in emerging economies.

Leverage Capability as a Strategy to Enhance the Sustainability Performance of Shopping-Mall Muhammad Iqbal Alamsyah; Agus Rahayu; Vanessa Gaffar; Lili Adi Wibowo
Wiga : Jurnal Penelitian Ilmu Ekonomi Vol. 16 No. 1 (2026): March 2026
Publisher : Institut Teknologi dan Bisnis Widya Gama Lumajang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30741/wiga.v16i1.1534

The study aims to explore the relationships between Ambidexterity Orientation, Strategic Flexibility, and Leverage Capability in enhancing the Sustainability Performance of shopping-mall. Specifically, it introduces the concept of Leverage Capability Strategy, emphasizing the utilization of external resources to strengthen shopping-mall capabilities and achieve long-term sustainability in a competitive and dynamic market. This research employs a quantitative approach using Partial Least Squares Structural Equation Modelling (PLS-SEM) to analyse data collected from shopping-mall in West Java, Indonesia. This methodology investigates the direct and indirect impacts of Ambidexterity Orientation, Strategic Flexibility, Leverage Capability Strategy on Sustainability Performance. The study shows that Strategic Flexibility significantly improves the Sustainability Performance of shopping-mall, both directly and through Leverage Capability, which utilizes external resources to strengthen capabilities. While Ambidexterity Orientation Influences Sustainability Performance indirectly, it does not have a direct impact on Leverage Capability or Sustainability Performance. These findings highlight the importance of the Leverage Capability Strategy in enhancing Sustainability Performance. The study is limited to shopping-mall in West Java, and its findings may not be fully generalizable to other regions or industries. Further research could expand the geographical scope and incorporate longitudinal analysis to explore temporal dynamics in these relationships. The findings provide actionable insights for mall managers and strategic planners. Strengthening Strategic Flexibility and Leveraging Capability through external resources are critical to achieving Sustainability Performance. This approach can help Shopping-mall adapt to market changes, recover from declining visitor trends, and enhance their competitive edge.

The Influence of Dynamic Capability on Program Uniqueness and Its Implications for Business Performance through Flexibility Strategy in the Coffee Business Eva Rachmawati; Vanessa Gaffar; Lili Adi Wibowo; Puspo Dewi Dirgantari
MIX: JURNAL ILMIAH MANAJEMEN Vol 16, No 1 (2026): MIX : Jurnal Ilmiah Manajemen
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/jurnal_mix.2026.v16i1.002

Objectives: The coffee industry is characterized by intense competition, shifting consumer preferences, and vulnerability to external disruptions, creating challenges for businesses aiming to maintain sustainable performance. This study investigates the role of dynamic capabilities in shaping program uniqueness and enhancing business performance, with strategic flexibility examined as a mediating factor.Methodology: Adopting a quantitative research design, the study utilizes a structured questionnaire distributed among decision-makers in small and medium-sized coffee enterprises across Indonesia, and analyzes the data using Structural Equation Modeling with AMOS.Finding: The findings provide both theoretical advancement and practical implications for SMEs in the coffee sector by highlighting the importance of resource orchestration and adaptive strategies in sustaining competitive advantage. This research contributes to the broader discourse on strategic management and SME development, offering valuable insights for academics, practitioners, and policymakers aiming to enhance resilience and innovation in dynamic industry environments. Bottom of FormConclusion: The results demonstrate that dynamic capabilities specifically sensing, seizing, and reconfiguring resources positively influence the development of unique programs and contribute to improved business outcomes. Furthermore, the presence of a flexibility strategy significantly mediates the effect of dynamic capabilities, enabling firms to adapt more effectively to environmental changes and align their strategic initiatives with market demands. By integrating the Conservation of Resources (COR) theory into the dynamic capabilities framework, this study offers a novel theoretical perspective on how firms can protect, allocate, and optimize resources under conditions of uncertainty.

Customer Relationship Management, Customer Trust, and Retention in B2B Logistics: Implications for Vocational Education Prakoso, Budi; Hurriyati, Ratih; Gaffar, Vanessa; Sultan, Adib Mokh; Rahmiati, Filda
IJORER : International Journal of Recent Educational Research Vol. 7 No. 2 (2026): March
Publisher : Faculty of Teacher Training and Education Muhammadiyah University of Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46245/ijorer.v7i2.1396

Objective: This study examines the mediating role of customer trust in the relationship between Customer Relationship Management (CRM) and Customer Retention within Indonesia's B2B logistics sector, specifically PT Pos Indonesia's enterprise segment, and explores implications for vocational education curriculum development in logistics programs. Method: Using a descriptive-verificative design, data were collected from 200 enterprise customers through a validated questionnaire using a 7-point semantic differential scale. CRM was measured by 13 indicators (communication, problem-solving, complaint handling), Customer Trust by 5 indicators (benevolence, integrity, competence), and Customer Retention by 4 indicators (renewal intention, switching resistance). Data analysis utilized PLS-SEM with bootstrapping (5,000 subsamples). CRM indicators were mapped against Indonesian National Qualifications Framework (KKNI) competency standards. Results: CRM significantly enhances Customer Trust (β = 0.880, t = 68.850, p < 0.001) and Customer Retention (β = 0.702, t = 12.030, p < 0.001). Customer Trust positively influences retention (β = 0.245, t = 4.361, p < 0.001) and functions as a partial mediator (β = 0.215, t = 4.440, p < 0.001). The model explains 85.4% of variance in trust and 77.5% in retention. Novelty: This study uniquely bridges industry practice and educational theory by identifying specific CRM competencies, communication quality, collaborative problem-solving, and complaint handling, that should be systematically integrated into vocational education curricula, providing evidence-based recommendations for preparing future logistics professionals.

Aktivitas Motorik Suku Anak Dalam Desa Bukit Suban, Kecamatan Air Hitam, Kabupaten Sarolangun Jambi Deddy Rahmat Saputra; Vanessa Gaffar; Amung Ma'mun
JURNAL EKONOMI BISNIS DAN MANAJEMEN Vol. 2 No. 2 (2024): April : JURNAL EKONOMI BISNIS DAN MANAJEMEN
Publisher : CV. ALIM'SPUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59024/jise.v2i2.682

Mengamati kehidupan manusia, khususnya kehidupan suku anak dalam dari lahir hingga terlibat dalam kehidupan, sangat menarik karena suku anak dalam hidup di lingkungan alam mereka. Kondisi ini sangat berbeda dengan yang ada, apalagi di kota. Studi ini melihat latar belakang suku anak, jenis aktivitas motorik, dan faktor pendukung dan penghambat. Penelitian dilaksanakan di pemukiman suku anak dalam, tepatnya di Desa Bukit Suban, Kecamatan Air Hitam, Kabupaten Sarolangun Jambi. Untuk mengumpulkan data, observasi, wawancara, dan dokumentasi digunakan. Model Spradley digunakan untuk menganalisis data kualitatif. Prilaku dan aktivitas gerak suku anak dalam untuk memenuhi kebutuhan hidupnya sangat berbeda dengan masyarakat umum. Orang tua atau kelompok mengajari motorik atau gerak bawaan mereka lebih banyak daripada yang mereka lakukan sendiri. Ini karena kebutuhan hidup dan kelangsungan hidup kelompok dipengaruhi. Hasil penelitian ditemukan bahwa: (1) Suku anak dalam yang ada di Desa Bukit Suban, Kecamatan Air Hitam merupakan keturunan dari tiga daerah yaitu Kerajaan Pagaruyung (Minang Kabau); (2) Aktivitas motorik suku anak dalam meliputi bermain, berjalan, berlari, melompat, memanah, menembak dan memanjat untuk memenuhi kebutuhan hidupnya; (3) Hal-hal yang mengganggu perkembangan motoriknya, seperti pembukaan lahan yang tidak bertanggung jawab, komunikasi sosial yang tidak efektif dan kurangnya perhatian pemerintah (4) Suku anak dalam terus memegang adat istiadat dan kepercayaan mereka.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59024/jise.v2i2.682

Product Differentiation Strategies in Indonesian Green MSMEs: An Integrated Marketing Mix Analysis Andriani, Nukeu Novia; Hurriyati, Ratih; Dirgantari, Puspo; Gaffar, Vanessa
Ilomata International Journal of Management Vol. 7 No. 2 (2026): April 2026
Publisher : Yayasan Sinergi Kawula Muda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijjm.v7i2.2007

This study investigates product differentiation strategies employed by Indonesian green Micro, Small, and Medium Enterprises (MSMEs) through qualitative descriptive methodology. Semi-structured interviews were conducted with founder-owners of five green MSMEs in fashion and handicraft sectors across Java, analyzed using thematic coding (Braun & Clarke, 2006), SWOT-IFE/EFE evaluation, and QSPM prioritization. Findings revealed that effective differentiation requires holistic integration across Marketing Mix elements, characterized by three core dimensions: universal natural and upcycled material sourcing (100% adoption), premium pricing with 2 to 5 times markups, and export-oriented positioning with 70 to 90 percent international revenue. Strategic analysis positioned enterprises in the "Hold and Maintain" quadrant (IFE = 2.63; EFE = 2.55), suggesting selective growth. The study identifies three structural paradoxes constraining development: certification barriers, premium pricing traps excluding mass markets, and digital hesitancy limiting e-commerce engagement. Strategic priorities include Green Export Acceleration (TAS 2.60), National Standard Harmonization with Subsidized Certification (TAS 2.54), and Tiered Product Development (TAS 2.52). These findings extend differentiation theory (Porter, 1985; Barney, 1991) by demonstrating that resource constraints fundamentally alter differentiation mechanisms for green enterprises in emerging economies.

From Regret to Growth: Post-Purchase Dissonance Meaning Reconstruction, and Eudaimonic Well-Being in Digital Education Service Consumption Nurpratama, Mohamad Reza; Gaffar, Vanessa; Widjajanta, Bambang; Lisnawati, Lisnawati; Irawan, Rini Larasati
Journal Evaluation in Education (JEE) Vol 7 No 2 (2026): April
Publisher : Cahaya Ilmu Cendekia Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37251/jee.v7i2.2419

Purpose of the study: This study investigates the transformative role of Meaning Reconstruction (MR) in mediating the relationship between Post-Purchase Dissonance (PPD) and Eudaimonic Well-Being (EWB) in the context of digital education service consumption in Indonesia. Methodology: This study employs a quantitative explanatory design using Structural Equation Modeling–Partial Least Squares (SEM-PLS). Data were collected through web scraping from 500 publicly accessible posts on Twitter (X), Reddit, and TikTok discussing post-purchase experiences with digital education services in Indonesia (2020–2024). Computational text analysis using a fine-tuned IndoBERT model was applied to derive construct scores for PPD (X1–X3), MR (M1–M4), and EWB (Y1–Y4). Indicators were quantified using algorithmically normalized NLP-based semantic intensity scores ranging from 1 to 7, representing computational estimations of construct magnitude rather than self-reported NLP-based normalized semantic score (1–7) responses. Main Findings: Results confirm that PPD significantly influences MR (β=0.446, p<0.001) and MR strongly predicts EWB (β=0.481, p<0.001). The direct path PPD→EWB is significant (β=0.176, p<0.001), while the indirect effect via MR is also significant (β=0.214, t=8.248, p<0.001), with a Variance Accounted For (VAF) of 54.8%, indicating partial mediation. R²(MR)=0.199 and R²(EWB)=0.338. All measurement model criteria are satisfied: outer loadings >0.70, AVE >0.50, CR >0.70, and HTMT <0.85. Novelty/Originality of this study: Reconstruction as a critical transformative mechanism, reframing post-purchase dissonance from a purely negative outcome into a catalyst for consumer psychological growth. The use of computational text analysis (NLP + web scraping) as an alternative to conventional surveys further contributes methodological novelty.

Decoding E-Experience in Educational Technology: The Mediating Role of E-Trust and E-Satisfaction in Continuance Intention Ni Putu Nurwita Pratami Wijaya; Vanessa Gaffar; Bambang Widjajanta; Denny Andriana; Dwinto Martri Aji Buana
Online Learning In Educational Research (OLER) Vol. 5 No. 2 (2025): Online Learning in Educational Research
Publisher : CV FOUNDAE

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58524/oler.v5i2.608

The startup sector's emphasis on the educational technology industry in Indonesia expanded, particularly during the pandemic. However, many educational technology players went bankrupt because they could not make their users reuse their products and services (continuance intention). This study aimed to analyze the influence of e-experience on continuance intention in the use of educational technology platforms, with e-trust and e-satisfaction as mediating variables. A quantitative method with a PLS-SEM approach was used to test the relationships between variables. Data were gathered from 300 respondents using a questionnaire as the research instrument. The respondents in this study were individuals utilizing educational technology, including students, teachers, and employees seeking skill enhancement. The data were analyzed using SmartPLS. The research results showed that e-experience had a direct influence on continuance intention, but its impact was relatively small. E-trust and e-satisfaction proved to be significant mediators in strengthening this relationship. E-Satisfaction had a stronger mediating influence compared to e-trust, affirming that user satisfaction was a key factor in driving the sustainability of educational technology usage. Moreover, the indirect effects through mediators were greater than the direct effects, indicating that user experience should be developed into trust and satisfaction to enhance user retention.

From Learning to Performance: The Strategic Role of Knowledge Management in Indonesian Universities Suci Putri Lestari; Vanessa Gaffar; Lili Adi Wibowo; Alfira Sofia
Journal of Mathematics Instruction, Social Research and Opinion Vol. 5 No. 2 (2026): June
Publisher : MASI Mandiri Edukasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58421/misro.v5i2.1308

Higher education institutions in developing countries face persistent challenges in enhancing institutional performance amid rapid digital transformation, yet the mechanisms through which organizational learning and knowledge management contribute to performance outcomes remain underexplored in the Indonesian context. This study aims to: (1) analyze the effect of the learning organization on knowledge management strategy; (2) examine the influence of knowledge management strategy on university performance; and (3) investigate the direct effect of the learning organization on university performance at universities in Eastern Priangan, Indonesia. A quantitative cross-sectional survey design was employed, involving 420 academic and administrative staff selected through purposive sampling. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with WarpPLS 7.0 software. The results demonstrate that the learning organization exerts a strong and significant positive effect on knowledge management strategy (β = 0.899, p < 0.001, R² = 0.807) and on university performance (β = 0.521, p < 0.001). Knowledge management strategy also significantly influences university performance (β = 0.412, p < 0.001), with the combined model explaining 75.6% of the variance in performance outcomes (R² = 0.756). These findings confirm that an organizational learning culture is a critical antecedent to the development of effective knowledge management systems, which, in turn, drive improvements in academic quality, research productivity, and institutional governance. This study enriches the learning organization literature in the Indonesian higher education context and provides practical implications for university leaders in designing sustainable institutional development strategies.

Co-Authors -, Lisnawati A Sobandi Abdul Rozak Ade Sobandi, Ade Adhistian, Patria Adib Sultan, Adib Adiwibowo, Lili Aggi Panigoro Sarifiyono Agus Fathurohman Handoyo Agus Fatkhurohman Handoyo Agus Fatkhurohman Handoyo Agus Rahayu Agus Rahayu Ahmad Azam Sulaiman Ajat Sudrajat AKUBIA, GILBERT KORKU Aldilla Yulia Wiellys Sutikno Alfira Sofia Alfira Sofia Amung Ma'mun Amung Ma'mun Anasti Desliana, Anasti Andar Danova Lastaripar Goeltom Andriana, Denny Andriani, Nukeu Novia Ani Rakhmanita Annahli, Yuliarti Maghfira Arhesa, Sandra Ari Riswanto, Ari Arie Indra Gunawan Asimah, Vincent Kweku Askolani Askolani, Askolani Azzahra, Fanny Fatimah Bambang Widjajanta Bambang Widjajanta, Bambang Bansah, Pearl Fafa Budi Prakoso, Budi Chatarina Umbul Wahyuni Ciptagustia, Annisa DANI KURNIAWAN Dani Leonidas Sumarna Dani Leonidas Sumarna Deddy Rahmat Saputra Depy Muhamad Pauzy Dewi Pancawati Novalita, Dewi Pancawati Dhana, Irgi Resa Widia Didin Saepudin Didit Haryadi Dirgantari , Puspo Dewi Dirgantari, Puspo Disman, Disman Dita Amanah Dodi Permadi Dodi Permadi, Dodi Dwinto Martri Aji Buana Edem Lekettey Ekaputra, Virda Dimas Eko Susanto Endrianto, Gunawan Enny Noegraheni Hindarwati Enny Noegraheni Hindarwati, Enny Noegraheni Erwin Yulianto Eva Rachmawati Fatya Amalia Femmy Effendy Ferry Arfiansyah Filda Rahmiati Gilbert Korku Akubia Gita Siswhara H. Mokh. Adib Sultan H.Mokh. Adib Sultan Halimah, Helly Siti Handoyo, Agus F Hari Mulyadi Hari Mulyadi, Hari harisandi, Prasetyo HARIYANTO HARIYANTO Heny Hendrayati Heri Purwanto Heryana, Tony Hilda Monoarfa Igus Rahmat Ginanjar Ihwan Sutardiyanta Ilma Indriasri Pratiwi Ina Ratnasari, Ina Indra Kurniawan Indri Ferdiani Suarna Iqlima Ramadhani Irawan, Rini Larasati Irfan Taufik Rahman, Irfan Taufik Johan, Ahmad Johni Eka Putra Juju Masunah Juju Masunah Juliana Juliana Jumadil Saputra Karsikah, Karsikah Khairunnisa, Zahra Nadhira Kinanti Pra Ramdhani, Kinanti Pra Koeswandi, Tika Krishna Yuliawati , Ayu Krishna Yuliawati, Ayu Kumara, Gatot Kunta Kusumah, AHG Kusumah, Ahmad H.G L. Lisnawati Lada, Suddin Lesmana, Fanji Lili Adi Wibowo Lisnawati Lisnawati ma'mun, Amung Ma'mun, Amung Mahadi Pardede Maisa Azizah Asmara Maya Sari Maya Sari Mega Fitriani Adiwarna Prawira Meta Arief Meta Arief, Meta Miftahuddin, S.Si.,MAB., asep Mirza Abdi Khairusy Mokh Adib Sultan, Mokh Adib Monoarfa, Hilda Muhammad Fikry Januar Januar Muhammad Iqbal Alamsyah Muhammad Iqbal Alamsyah Muhammad Labib, Muhammad Muji Gunarto Munawar, Asep Mustika Fitri Nasution, Harmansyah Ni Putu Nurwita Pratami Wijaya Nkansah, Obed Kwabina Opoku Nugraha Nugraha Nurali, Nurali Nurianah, Nurianah Nurpratama, Mohamad Reza Nurriyati, Ratih Nuryadi Nuryadi Oce Ridwanudin Opoku Nkansah, Obed Kwabina Pardede, Mahadi Patria Adhistian Perdana, Yoga Pitri Yanti Piyoh, Dea Dela Prianto, Arif Primaskara, Ery Primaskara, Ery Adam Priyo Wibowo Priyo Wibowo Purnamasari, Linda Mauliani Purwanto Purwanto Puspo Dewi Dirgantara Puspo Dewi Dirgantari Puspo Dewi Dirgantiri Putra, Alfian Prayana Ardie Putri Lilis Dyani Putri, Arvianti Farah Natsya Ratih Hurriyati Ratih Hurriyati Rengga Madya Pranata Rennyta Yusiana Resa Nurlaela Anwar Resti Yulistria Revaldhi, Andriana Rifaldi, M. Diky Rina Suprina Rina Suprina Rini Andari, Rini Rivaldi Arissaputra Rofi Rofaida Rusmiati Rusmiati Saefuloh Saman, Saefuloh Saur Costanius Simamora, Saur Costanius Sentika, Sarah Setiawan, Rahyuniati Shahril, Aslinda Siregar, Alfi Syahrah Sri Rizki Handayani Sri Utami Suci Putri Lestari Suci Putri Lestari Sugiharto, Nur Aziz Sultan, Adib Mokh Suryana Taufik Abdullah Tia Yuliawati Tika Annisa Koeswandi Tika Annisa Koeswandi Toni Heryana Triyono, Sunu Puguh Untung Novianto Vida Oriana, Aurel Virda Dimas Ekaputra Vitri Dwi MD, Vitri Walda P., Arvega Syah Wawan Junresti Daya Wenda Wahyu Christiyanto Wenda Wahyu Christiyanto Wibowo, Lili Widhi Ariyo Bimo Widi Senalasari Yamin, Muhammad Zaky Yanti, Pitri Yeliawati, Ayu Krishna Yeni Yuniawati, Yeni Yogi Suprayogi Sugandi Yusoff, Yusliza Mohd Yusriani, Sri Zuhroh, Siti

Title

Found 119 Documents
Search

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Title Search

Found 119 Documents Search

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Title

Found 119 Documents
Search