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All Journal Jurnal Reviu Akuntansi dan Keuangan Journal of Business & Banking Jurnal Riset Manajemen dan Bisnis (JRMB) Fakultas Ekonomi UNIAT Liquidity: Jurnal Riset Akuntansi dan Manajemen Jurnal Manajemen Strategi dan Aplikasi Bisnis AKURASI: Jurnal Riset Akuntansi dan Keuangan JURNAL LENTERA BISNIS SULUH: Jurnal Abdimas Jurnal Ilmiah Akuntansi Kesatuan Abdi Laksana : Jurnal Pengabdian Kepada Masyarakat BERDAYA: Jurnal Pendidikan dan Pengabdian Kepada Masyarakat Community Development Journal: Jurnal Pengabdian Masyarakat Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) Capacitarea : Jurnal Pengabdian Kepada Masyarakat Jurnal Bisnis dan Manajemen West Science Journal of Social Science and Business Studies INQUISITIVE: International Journal of Eonomic Journal of Information System, Technology and Engineering JIMP: Jurnal Ilmiah Manajemen Pancasila Jurnal Pengabdian Masyarakat dan Riset Pendidikan Journal of Innovative and Creativity Jurnal Penelitian Pendidikan Indonesia Akurasi Atestasi : Jurnal Ilmiah Akuntansi
Tyahya Whisnu Hendratni
Universitas Pancasila
Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Public Health Social Sciences Other

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Journal : Journal of Business

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Pengaruh Desain Produk terhadap Keputusan Pembelian dan Dampaknya pada Kepuasan Konsumen Jasella Handayani; Derriawan Derriawan; Tyahya Whisnu Hendratni
Journal of Business & Banking Vol 10, No 1 (2020): Mei - Oktober 2020
Publisher : STIE Perbanas Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14414/jbb.v10i1.2261

Abstract

Service and tourism companies are increasingly providing applications, one of which is Traveloka to maintain and gain a higher market share. To affect the intention to use an application,  a company needs to take a concern about the ease of the operartion, transac-tion security, providing an attractive promo, and also giving a good experience to users. The purpose of this study is to identify factors that influence the intention to use and actual usage such as perceived ease of use, perceived value, perceived usefulness, subjec-tive norms, perceived trust, and image. The data were collected by a quesationnaire to 300 respondents who used the Traveloka application for the past year using a Simple Random Sampling method. The data were analysed using Structural Equation Model-ling-Partial Least Square (SEM-PLS). The result indicates that perceived ease of use and perceived value do not affect the intention to use but perceived usefulness, subjective norms and perceived trust are affecting the intention to use. The intention to use also affect actual usage and image also affect actual usage.
Co-Authors Abdul Malik Abdul Razak Munir Adi Soeprapto Adrian Afitza Septia Wardani Ahmad Ahmad Akhirianto, Pas Mahyu Anantadjaya, Samuel PD Andriya Risdwiyanto Andy Ismail Anita Bawaiqki Wandanaya Ardiyanto Maksimilianus Gai Arif Ismunandar Ariyanti, Rini Aswadi, Dana Ateniyanti Ateniyanti Ati Hermawati Atika Dyah Perwita Aulia Keiko Azizah, Widyaningsih Badriah, Badriah Bait, Jennifer Farihatul Budi Akhmad Tarigan Chaerani Nisa, Chaerani Chairul Anwar Dadang Suhardi Daniel Joseph Benedict Ngamelubun Dasep Supriatna Derriawan Derriawan Dewi Trirahayu Dian Riskarini Djunaedi Djunaedi Djunaedi Djunaedi Dorothy, Natasha Auriel DW Soemarsono DW Soemarsono DW, Soemarsono Eka Sudarmaji Elisa Khairani Enny Diah Astuti Ermalina E Ermalina, Ermalina E Fatimah Azzahrah Fatimah Malini Lubis Fauzie Senoaji Feby Arma Putra Fildzah Shabrina Flora Grace Putrianti Flora Grace Putrianti Florida Aryani Florida Aryani Fujianti, Lailah Haidir Syafrullah Hamdany, Mohammad Azharie Hana Salsabila Putri hana Haribowo, Rio Haris Karyadi Harsono, Hindradjid Hendra Hendra Hendratn Hendryadi Hendryadi Husaini Husaini Ibrahim, Mozart Malik Ilham Arief Indri Yani, Indri Indriati, Trisnani Irawan, Indra Ade Irdiana, Sukma Isna Juwita Jasella Handayani Jefri Putri Nugraha Jefriyanto Jefriyanto Josef Hernawan Nudu Julaeha Kusnadi, Iwan Henri La Juli LAILAH FUJIANTI Laili Savitri Marnilin, Feni Mohammad Azharie Hamdany muhamad ibnu farizky Muhamad Risal Tawil Muhammad Ade Kurnia Harahap Muhammad Arsyad Muhammad Hery Santosa Muhammad Nuruddin Subhan Muhammad Zakaria Mulyadi Mulyadi Mulyadi Mundzir Mundzir, Mundzir Mury Andayani Mustafa, Fahrina Nadi, Muhammad Abi Berkah Nadia Rizki Febriyanti Nasruddin Khalil Harahap Nawasiah, Nana Nelyumna Rizal Niken Widyastuti Noor, Laili Savitri Nugroho, Judianto Tjahjo nurhamdina Oktrivina, Amelia Pas Mahyu Akhirianto Pipit Sundari Putri Wahyu Novika Retnosari, Dewi Ricky Rizkie Riesna Apramilda Riyanti, Apriani Roy Setiawan Salim, Brian Sebastian Santosa, Muhammad Hery Saputra, Naufal Hilmi Sari, Titis Nistia Sekar Jati Ningrum Setiyawan, Heri Shabrina, Fildzah Shanti Lysandra Shinta Budi Astuti Shinta Budi Astuti Shinta Budi Astuti Sidjabat, Sonya Soemarsono DW Sonya Sidjabat Sudarmin Parenrengi Sukmarani Supriadi Thalib Supriatna, Dasep Susatyo Adhi Pramono, Susatyo Adhi Suyatna, Andini Rahmawati Tanti Widia Nurdiani Thalib, Supriadi Tri Susilowati Tri Susilowati Trisnani Indriati Wahyoeni, Sri Irviati Wahyudi, Ade Wahyuningratna, Ratu Nadya Windreis, Christ Wulan, Dewi Putri Anjar Yohana Oentarjo Yudha Luthfie Ananta Yuliani Istiqomah Yulyastanto, Arya Dwi Aptria