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Pengaruh Stres Kerja dan Keadilan Organisasi Terhadap Kinerja Tenaga Penjualan Wulandari, Wulandari; Putra, Arif Rachman
TIN: Terapan Informatika Nusantara Vol 5 No 5 (2024): October 2024
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/tin.v5i5.5292

Abstract

This study aims to analyze the effect of job stress and organizational justice on sales force performance. Work stress is based on the workload and time experienced while organizational justice reflects salespeople's perceptions of the evaluation and treatment received. This study uses a quantitative approach with 100 smartphone salespeople in the Surabaya City Region who are still active as samples. The results showed that job stress experienced by salespeople had a significant downward effect on sales force performance. Organizational justice received has a significant effect on sales force performance. The implications of this study focus on the importance of the level of competition, the nature of the job, and the work environment to reduce the impact of stress. Organizations can start paying attention to the feedback provided by transparent evaluation, non-discriminatory treatment, and consideration of remuneration for salespeople. The results of this study provide insight into the factors that influence the decline and improvement of sales force performance in terms of job stress and organizational justice.
Pengaruh Kepercayaan Pelanggan, Aksesibilitas, Lokasi Dan Fasilitas Terhadap Loyalitas Pelanggan Di Stasiun Pengisian Bahan Bakar Umum (SPBU) 54.601.80 A. Yani Surabaya Ramadhani, Novia Agustina; Putra, Arif Rachman
YUME : Journal of Management Vol 8, No 2 (2025)
Publisher : Pascasarjana STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/yum.v8i2.8336

Abstract

SPBU adalah Stasiun Pengisian Bahan Bakar Umum. Ini adalah lokasi di mana kendaraan dapat mengisi bahan bakar. Di Indonesia, SPBU juga dikenal dengan sebutan Pom Bensin. Seiring dengan perkembangan zaman kita dapat dengan mudah menemukan SPBU. Salah satunya di kota Surabaya dimana SPBU sudah banyak tersebar di seluruh penjuru kota. Persaingan antar SPBU yang semakin ketat membuat pihak manajemen SPBU 54.601.80 A. Yani Surabaya harus membuat strategi untuk meningkatkan loyalitas pelanggan terhadap perusahaan.  Penelitian ini bertujuan untuk mengetahui bagaimana kepercayaan pelanggan, aksesibilitas, lokasi, dan fasilitas berpengaruh terhadap loyalitas pelanggan di Stasiun Pengisian Bahan Bakar Umum (SPBU) 54.601.80 A Yani Surabaya. Metodologi yang digunakan untuk penelitian ini bersifat kuantitatif. Partisipan penelitian ini terdiri dari pelanggan atau klien yang mengisi bahan bakar di stasiun pengisian bahan bakar umum (SPBU) 54.601.80 A Yani Surabaya. Untuk analisis, regresi linier berganda adalah teknik yang digunakan. Temuan menunjukkan bahwa kepercayaan pelanggan (X1), aksesibilitas (X2), lokasi (X3), dan fasilitas (X4) secara signifikan berdampak pada loyalitas pelanggan (Y).Kata Kunci : Kepercayaan Pelanggan; Aksesibilitas; Lokasi; Fasilitas; Loyalitas Pelanggan.
Material Management Effectiveness Natashia Angelina Theodara; Darmawan, Didit; Putra, Arif Rachman
Bulletin of Science, Technology and Society Vol. 1 No. 1 (2022): Bulletin of Science, Technology and Society (May)
Publisher : Metromedia

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Abstract

Material transfer is concerned with how best to move material from one place of the production process to another. Effective and necessary material transfer activities to accelerate production to distribution activities. Material handling includes various components to keep the supply chain running. The effectiveness of material handling can be realized if it follows the basic principles and all regulations are carried out by the relevant parties.
The Relationship Between Organizational Culture and Performance: A Review of Theory and Practice Irfan, Mochamad; Al-Hakim, Yusuf Rahman; Sigita, Dwi Sembe; Arifin, Samsul; Putra, Arif Rachman
Bulletin of Science, Technology and Society Vol. 3 No. 2 (2024): Bulletin of Science, Technology and Society (August)
Publisher : Metromedia

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Abstract

Organizational culture has become an important element to determine the success of organizations in various sectors. This research aims to analyze the relationship between organizational culture and organizational performance through a comprehensive literature review. With reference to key theories such as Schein's model, Denison, and Barney's competitive framework, this study explores the influence of culture on innovation, employee engagement, and adaptation to changes in the business environment. The analysis shows that a strong organizational culture that is relevant to operational needs can improve performance through various mechanisms, such as strengthening organizational identity, encouraging innovation, and building collaborative relationships across departments. However, challenges such as resistance to change, cultural gaps, and external pressures add complexity to managing organizational culture. Across sectors, culture performs different strategic functions, from driving efficiency in manufacturing to strengthening the culture of innovation in the technology sector. This research concludes that organizational culture becomes an internal element, and a strategic tool to achieve sustainable competitive advantage. Organizations that are able to leverage their culture adaptively and innovatively have a greater chance of surviving and thriving in the global market.
Psychological Capital as Strategic Capital to Improve Job Performance Hariani, Mila; Putra, Arif Rachman
Bulletin of Science, Technology and Society Vol. 3 No. 2 (2024): Bulletin of Science, Technology and Society (August)
Publisher : Metromedia

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Abstract

Psychological Capital (PsyCap) has become a key concept in human resource management that focuses on its influence on individual job performance. This study uses a literature review approach to analyze the relationship between PsyCap and job performance. The results show that PsyCap, which consists of four dimensions, namely hope, self-efficacy, resilience, and optimism, contributes significantly to improving job performance. The hope dimension provides motivation to design clear goals, self-efficacy increases confidence to complete tasks, resilience helps individuals bounce back from failure, and optimism encourages a positive view of the expected results. The study also revealed that the implementation of PsyCap in the workplace still faces challenges, especially in terms of developing structured training programs and cultural context relevance. However, with strong management support and a positive organizational culture, PsyCap can be leveraged as strategic capital to improve individual productivity and organizational competitiveness. This research concludes that PsyCap is a valuable psychological capital for individuals, and as a tool that can be optimized to support organizational success in the modern era.
Competition Law in the Digital Era: Perspective on Startup Companies in Indonesia Mustafa, Abraham Reyhand; Hardyansah, Rommy; Putra, Arif Rachman; Wibowo, Agung Satryo; Negara, Dharma Setiawan
Bulletin of Science, Technology and Society Vol. 4 No. 1 (2025): Bulletin of Science, Technology and Society (May)
Publisher : Metromedia

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Abstract

Business competition in the digital era presents new challenges for startups in Indonesia, such as the dominance of large platforms, algorithmic discrimination, and the lack of digital infrastructure. Law Number 5 of 1999 as the legal basis for business competition has not fully accommodated technological developments such as algorithms, big data, and the digital ecosystem. This research analyzes the application of competition regulations to startups in the digital era, focusing on challenges such as market access inequality and the lack of legal education. Additionally, this research explores opportunities such as the use of disruptive technology and collaboration between startups and regulators. With a normative-empirical approach, this research examines the relevance of current regulations and provides strategic recommendations to create a fair and sustainable digital business ecosystem. The research results indicate that revising regulations to be responsive to the digital era is essential to support healthy competition and innovation in the startup sector.
PENEGAKAN HAK DAN KEPASTIAN HUKUM DALAM PROSES PENAHANAN SERTA PENGELUARAN TAHANAN DI INDONESIA Pakpahan, Novritsar Hasitongan; Putra, Arif Rachman; Darmawan, Didit; Khayru, Rafadi Khan; Kusuma, Galih Satria Alit Widi
Bureaucracy Journal : Indonesia Journal of Law and Social-Political Governance Vol. 5 No. 2 (2025): Bureaucracy Journal : Indonesia Journal of Law and Social-Political Governance
Publisher : Gapenas Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53363/bureau.v5i2.700

Abstract

The detention and release of detainees is an essential part of Indonesia's criminal justice system that demands a balance between law enforcement and human rights protection. Although Law No. 8 of 1981 concerning the Criminal Procedure Law (KUHAP) has provided a normative basis for detention procedures, the phenomenon of detention without legal procedures and the release of prisoners that do not comply with administrative standards is still often found in practice. Weak supervision, confusion of legal interpretation, and disharmony between technical regulations at the police, correctional and judicial levels have led to violations of prisoners' rights. This study uses a normative juridical approach to examine the effectiveness of the implementation of detention rules and detainee releases, as well as identify the factors causing deviations from the principles of due process of law. The findings suggest that there is an urgent need to tighten standard procedures, strengthen oversight, improve interagency coordination, and provide legal education to stakeholders. Reforms in the governance of detention and detention release are urgently needed to ensure justice and legal certainty, as well as to create a national criminal justice system that is more effective, transparent, and upholds human rights
IMPLEMENTASI KEADILAN RESTORATIF DAN MEKANISME DIVERSI DALAM SISTEM PERADILAN PIDANA ANAK BERDASARKAN UU NOMOR 11 TAHUN 2012 Udjari, Hendrianto; Saputra, Rio; Darmawan, Didit; Putra, Arif Rachman; Khayru, Rafadi Khan
Bureaucracy Journal : Indonesia Journal of Law and Social-Political Governance Vol. 5 No. 2 (2025): Bureaucracy Journal : Indonesia Journal of Law and Social-Political Governance
Publisher : Gapenas Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53363/bureau.v5i2.703

Abstract

This study analyzes and evaluates the implementation of the juvenile criminal justice system in Indonesia based on Law No. 11/2012 on the Juvenile Criminal Justice System (UU SPPA), with an emphasis on protecting the rights of children in conflict with the law. Protection of children is a crucial issue, given that children are a vulnerable group prone to exploitation, violence, discrimination, and psychological risks in the conventional criminal justice system, which still has a retributive tone. Legal reform through the UU SPPA has changed the approach to resolving children's cases from repressive to more humane and restorative, including through diversion mechanisms and restorative justice that prioritize the recovery, rehabilitation, and guidance of children rather than punishment alone. This study uses a normative legal method with a literature review of regulations, national and international legal documents, and previous research results. The study results show that the principle of the best protection for children integrated in the SPPA Law has provided a new direction in the juvenile criminal justice system in Indonesia, although its implementation still faces various challenges. These challenges include inconsistencies in understanding and implementation by law enforcement officials, limited resources, insufficient institutional support, and public perceptions that are sometimes still retributive. Future efforts to strengthen the system should focus on ensuring consistent fulfillment of the best interests of the child.
Aksi Bersih Sungai Di Desa Sumokembangsri Balongbendo Sidoarjo Arifin, Nurul; Taqwa, Nurul; haiba, Moch Fairuz Fahrezi Al; Putra, Arif Rachman; Darmawan, Didit; Dzinnur, Cilda Thesisa Ilmawan; Mujito, Mujito; Suwito, Suwito; Hardyansah, Rommy; Rizky, Muchamad Catur
Jurnal Pengabdian Masyarakat Wadah Publikasi Cendekia Vol 2 No 1 (2025): Jurnal Pengabdian Masyarakat WPC
Publisher : CV. Wadah Publikasi Cendekia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63004/jpmwpc.v2i1.587

Abstract

Aksi Bersih Sungai adalah sebuah inisiatif lingkungan yang bertujuan untuk membersihkan sungai dari sampah dan polutan lainnya. Kegiatan ini melibatkan partisipasi dari berbagai kelompok masyarakat, termasuk relawan, organisasi non-pemerintah, dan pemerintah lokal. Tujuan utama dari aksi ini adalah untuk meningkatkan kesadaran masyarakat tentang pentingnya menjaga kebersihan sungai sebagai sumber daya alam yang vital. Kegiatan ini menggunakan metode pengabdian ABCD (Asset Based Community Development). Metode ini sebuah konsep pembangunan yang berpusat pada aset daerah, merupakan metodologi pelaksanaan yang digunakan dalam kegiatan pengabdian ini. Daerah memiliki sumber daya yang dapat dimanfaatkan untuk mengatasi permasalahan regional. Kegiatan bersih sungai di Desa Sumokembangsri, Kecamatan Balongbendo, Kabupaten Sidoarjo, Provinsi Jawa Timur, dimulai pada hari Minggu tanggal 28 Juli 2024 dengan tujuan menciptakan lingkungan yang bersih dan asri. Aksi ini juga berupaya untuk mengurangi dampak negatif terhadap ekosistem air dan meningkatkan kualitas air yang dapat digunakan oleh masyarakat sekitar. Aksi Bersih Sungai berfungsi sebagai sarana edukasi bagi masyarakat tentang praktik pengelolaan limbah yang bertanggung jawab dan pentingnya menjaga kebersihan lingkungan. Kolaborasi dan partisipasi aktif, diharapkan aksi ini dapat menghasilkan perubahan positif dalam perilaku masyarakat terkait pelestarian lingkungan.
Pengaruh Gaji Dan Motivasi Kewirausahaan Terhadap Kinerja Pekerja Produksi Usaha Mikro Putra, Arif Rachman; Retnowati, Eli
Journal of Management and Economics Research Vol 1 No 2 (2023): April 2023
Publisher : Graha Mitra Edukasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62866/jomer.v1i2.71

Abstract

Penelitian yang sedang dilakukan bermaksud untuk menguji pengaruh gaji dan motivasi kewirausahaan terhadap kinerja pekerja produksi pada usaha mikro. Di wilayah Kecamatan Tandes Surabaya, Jawa Timur, Indonesia terdapat 64 pekerja produksi di usaha mikro dan dari jumlah 64 pekerja tersebut merupakan sampel penelitian ini. Regresi linier berganda melalui software SPPS versi ke-26 menjadi metode untuk menganalisis datanya. Dibuktikan melalui hasil penelitiannya bahwa gaji mempengaruhi kinerja pekerja produksi usaha mikro dengan pengaruh yang positif signifikan. Hasil pengaruh positif signifikan ternyata tidak dapat diberikan oleh motivasi kewirausahaan yang berarti tidak terdapat pengaruh yang signifikan dari motivasi kewirausahaan terhadap kinerja pekerja produksi pada usaha mikro. Hasil ini menunjukkan bahwa pengusaha dapat meningkatkan kinerja pekerja produksi dengan memberikan gaji yang layak dan itu menjadi motivasi sebenarnya dari pekerja untuk bekerja lebih baik. Penelitian ini memberikan kontribusi penting dalam bidang manajemen SDM pada usaha mikro, karena hasil penelitian ini dapat menjadi dasar bagi pengusaha untuk mengembangkan strategi yang dapat meningkatkan kinerja pekerja produksi dalam usaha mikro. Oleh karena itu, perusahaan mikro dapat memperoleh manfaat dari kinerja yang lebih baik dalam mencapai tujuan organisasi.
Co-Authors Al Farochi, Mohammad Naufal Al-Hakim, Yusuf Rahman Almubarok, Ahmad Zidan Rizki Alvina Rohma Irsyadiyyah Alvisalwa Andientya Dicha Putri Anggi Windra Kusuma Anjanarko, Tri Seno Ar Ridwan, Achmad Aqilla Firdaus Bambang Santoso Bambang Triono Budi Handayani Cahya Fajar Budi Hartanto Cilda Thesisa Ilmawan Dzinnur Didit Darmawan Dirgantara, Febrian El-Yunusi, Muhammad Yusron Maulana Eli Masnawati Eli Retnowati Eli Retnowati Ella Anastasya Sinambela Ella Anastasya Sinambela Ella Anastasya Sinambela Ella Anastasya Sinambela Elok Imroatul Azizah Ernawati Ernawati Ernawati Ernawati Evendi, Wakid Fayola Issalillah Fayola Issalillah Fayola Issalillah Febrian, Rafico Rifki Firza Fahriza Fitria, Elica Zuliatul Ghozali, Solchan haiba, Moch Fairuz Fahrezi Al Halizah, Siti Nur Hardhika Wahyu Dewani Hariani, Mila Herisasono, Adi Irfan , Mochamad Irfan, Moch. Issalillah, Fayola J, Jahroni Jahroni Jahroni Jahroni Jahroni jahroni Jahroni Jahroni Jahroni, Jahroni Jauhari, Muhammad Alvin Kautsar, Max Biaggie Araya Khayru, Rafadi Khan Kusuma, Galih Satria Alit Widi Laili Mas Ulliyah Hasan Lidyawati, Citra Oktavina Eka M. Iqbal Al-Maghribi M. Ridwan M. Syaiful Anwar Mahrus, Riyadh Mardikanigsih, Rahayu Maulidia Ilham Fadilah Mauludin, Ahmad Nur Raditya Misbachul Munir Misbachul Munir Mochamad Irfan Mochamad Irfan Mochamad Irfan, Mochamad Mochammad Saleh Mohammad Djaelani Mohammad Djaelani Mohammad Djaelani Mohammad Djaelani Muchammad Catur Rizky Muhammad Yusron Maulana El-Yunusi Mujito Mujito Mujito, Mujito Mustafa, Abraham Reyhand Muthoharoh, Siti Lulun Nafisah, Ainin Natashia Angelina Theodara Negara, Dharma Setiawan Nur Sa'adatut Daraini Nurul Arifin Nurul Taqwa Pakpahan, Novritsar Hasitongan Panji Prima Rosuli Raden Mohamad Herdian Bhakti Rafadi Khan Khayru Rafadi Khan Khayru Rafadi Khan Khayru Rafly Maulana Rahayu Mardikaningsih Rahayu, Misye Adelia Ramadhani, Novia Agustina Reny Nurani Resva June Silviana Retnowati, Eli Riyan Sisiawan Putra Rizky, Muchamad Catur Rommy Hardyansah Saktiawan, Pratolo Salsabila, Unik Hanifah Samsul Arifin samsul arifin Samsul Arifin Samsul Arifin Samsul Arifin Samsul Arifin Saputra, Rio Sarwo Waskito Sa’diyah, Siti Halimatus Seno Anjanarko, Tri Sigita, Dwi Sembe Sinambela, Ella Anastasya Siti Helmyati Siti Nur Halizah Sudjai, Sudjai Sugeng Riyadi Surjo Hadi Suwito Suwito Suwito Suwito Suwito Taqwa, Nurul Terubus Terubus, Terubus Tri Seno Anjanarko Udjari, Hendrianto Uswatun Chasanah Utami Puji Lestari Vitrianingsih, Yeni Wahyu Sukma R Wibowo, Agung Satryo Wijaya, Kurnia Wulandari Wulandari Yulianis, M. Sifa Fauzi Yusuf Rahman Al Hakim