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All Journal Indonesian Journal of Educational Studies SUPREMASI: Jurnal Pemikiran, Penelitian Ilmu-Ilmu Sosial, Hukum dan Pengajarannya Jurnal Office MATAPPA: Jurnal Pengabdian Kepada Masyarakat PINISI Discretion Review JEKPEND Jurnal Ekonomi dan Pendidikan PENGABDI: Jurnal Hasil Pengabdian Masyarakat Jurnal Dedikasi Pinisi Business Administration Review Milkiyah: Jurnal Hukum Ekonomi Syariah Jurnal Administrasi Bisnis Haga: Jurnal Pengabdian Kepada Masyarakat INOVASI: Jurnal Hasil Pengabdian Masyarakat IPTEK: Jurnal Hasil Pengabdian kepada Masyarakat Teknovokasi : Jurnal Pengabdian Masyarakat Vokatek : Jurnal Pengabdian Masyarakat Seminar Nasional Hasil Penelitian LP2M UNM Ininnawa: Jurnal Pengabdian Masyarakat Jurnal Ilmiah Ekonomi dan Manajemen Jurnal Akademik Pengabdian Masyarakat Celebes Journal of Community Services JURNAL AKADEMIK EKONOMI DAN MANAJEMEN International Journal of Education, Vocational and Social Science Business Research and Administration Innovation (BRAIN) International Journal of Public Policy and Bureaucracy Public Resource Innovation Management and Excellence (PRIME)
Rivai, Andi Muhammad
Universitas Negeri Makassar
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Biochemistry, Genetics & Molecular Biology Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Energy Engineering Environmental Science Health Professions Immunology & microbiology Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Mathematics Medicine & Pharmacology Nursing Public Health Social Sciences Other

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The Influence of On Time Delivery On Customer Satisfaction J & T (Jet & Tony) Drop Point Takalalla In Liliriaja Sub District Soppeng District Dewi Fadillah; Aris Baharuddin; Sulmiah Sulmiah; Andi Muhammad Rivai
Public Resource Innovation Management and Excellence November 2024, Volume 1 Number 3
Publisher : Public Resource Innovation Management and Excellence

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Abstract

The Influence of On Time Delivery on Customer Satisfaction J&T Drop Point Takalalla in Liliriaja Sub District Soppeng District Thesis Business Administration Study Program. Faculty of Social Sciences and Law, Makassar State University Supervised by Aris Baharuddin and Sulmiah. This study aims to determine how much influence timeliness of delivery has on customer satisfaction at J&T Express Drop Point Takalalla in Liliriaja District, Soppeng Regency. This study used quantitative research with correlational methods with data collection techniques through observation and questionnaires. The sampling method used is purposive sampling. The data obtained from the research results were processed using SPSS version 22 which consisted of validity tests, reliability tests on research instruments and descriptive analysis techniques on the data obtained. The results show that the indicators used in each of these variables indicate that the effect of timeliness of delivery is in the good category, for indicators on the customer satisfaction variable are in the very good category. Based on the infrensial statistical analysis there is an influence between the two variables. So it can be concluded that there is a significant influence between on time delivery of customer satisfaction at J&T Express Drop Point Takalalla in Liliriaja District, Soppeng Regency.
The Influence of Dicipline on The Performance of Employees Work in The Cooperatives and UKM South Sulawesi Province Friantama Fajar Gunawan; Jamaluddin Jamaluddin; Andi Muhammad Rivai
Public Resource Innovation Management and Excellence June 2025, Volume 2 Number 2
Publisher : Public Resource Innovation Management and Excellence

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Abstract

This study aims to find out how much Influence Of Discipline On The Performance Of Employees Work In The Cooperatives And UKM South Sulawesi Province. This research uses quantitative research methods. To achieve this goal, researchers use data collection techniques in the form of observations, questionnaires, and documentation. The sample used in this study was 63 employees workers. Data obtained from research results that were processed using data analysis and using the SPSS 25 application consisting of validity and reliability test. Descriptive data analysis techniques. The results of the study show that the indicators used for each of these variables indicate where the discipline is in the very good category. Indicators of performance employees are in the very good category. Based on the test of the determinant coefficient, the influence was strong or high between the two variabels. So it was concluded that the influence of discipline on the performance of employees work in the Cooperatives And UKM South Sulawesi Province is strong or high.
Pendampingan Intensif Dosen dalam Meningkatkan Kualitas Pelaksanaan KKN Mahasiswa di Kabupaten Pangkajene dan Kepulauan Andi Muhammad Rivai; Andhi Febisatria; Yusi Irensi Seppa; Siti Syarifah Wafiqah Wardah; Fatimah Akbal
JURNAL AKADEMIK PENGABDIAN MASYARAKAT Vol. 4 No. 3 (2026): Mei
Publisher : CV. KAMPUS AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/japm.v4i3.9555

Abstract

This community service activity aims to improve the quality of the implementation of the Kuliah Kerja Nyata (KKN) program through direct mentoring and counseling by lecturers in Pangkajene and Kepulauan Regency. The background of this activity is based on the persistence of several challenges in KKN implementation, including suboptimal program planning, limited student capacity in identifying community needs, and the lack of effective monitoring and supervision in the field. The implementation method employed an intensive mentoring and continuous counseling approach conducted directly by lecturers to students throughout the program. The stages included preparation, implementation of mentoring and counseling, as well as monitoring and evaluation. The results indicate an improvement in students’ ability to design community-based programs, implement activities systematically, and solve field-related problems adaptively. Mentoring also contributed to increased community participation and enhanced social interaction between students and the community. Overall, this activity demonstrates that the active role of lecturers in mentoring KKN significantly enhances the effectiveness of community service programs and strengthens the role of higher education institutions in sustainable community empowerment
Penguatan Pemahaman Mahasiswa Terhadap Peran Ombudsman Dalam Pelayanan Publik Di Fakultas Ilmu Sosial Universitas Negeri Makassar Andi Muhammad Rivai; Yusi Irensi Seppa; Sitti Syarifah Wafiqah Wardah; Andi Tenri Ola Rivai; Andi Akram Nur Risal
Vokatek: Jurnal Pengabdian Masyarakat Volume 1: Issue 3 (Oktober 2023)
Publisher : Sakura Digital Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61255/vokatekjpm.v1i3.263

Abstract

This Student Creativity Program (PKM) aims to increase the understanding of students of the Faculty of Social Sciences at Makassar State University about the role of the Ombudsman in public services. With a focus on training and interactive activities, the PKM aims to provide an in-depth understanding of the role of the Ombudsman as well as optimal ways of monitoring and supervision related to public services. Before the PKM, only 40% of students understood the role of the Ombudsman. After participating in PKM activities, students' understanding increased significantly to 75%. This result reflects the positive impact of PKM on increasing students' awareness of the role of the Ombudsman. Students also appreciated this activity, considering it very useful for increasing the role and supervision of the Ombudsman in public services. Thus, this PKM not only contributed to students' understanding but also taught them to participate in ensuring the quality of public services through the role of the Ombudsman.
Sosialisasi Kecerdasan Artifisial dalam Mendukung Pembelajaran pada Guru Jenjang Sekolah Menengah Pertama Kabupaten Wajo Wahyu Hidayat M; Muliadi; Yusi Irensi Seppa; Andi Muhammad Rivai; Siti Syarifah Wafiqah Wardah
Vokatek: Jurnal Pengabdian Masyarakat Volume 3: Issue 3 (Oktober 2025)
Publisher : Sakura Digital Nusantara

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Abstract

Pengabdian kepada masyarakat ini bertujuan untuk memberikan pemahaman melalui sosialisasi dengan memberikan pelatihan mengenai kecerdasan artifisial untuk guru jenjang sekolah menengah pertama Kabupaten Wajo.  Kecerdasan Artifisial dalam konteks pendidikan dasar dan menengah, umumnya diperkenalkan sebagai teknologi yang memungkinkan komputer untuk melakukan tugas yang biasanya memerlukan kecerdasan manusia. Metode penyampaian informasi dan materi berupa sosialisasi melalui pelatihan mengenai kecerdasan artifisial. Kegiatan ini tidak hanya memberikan materi sosialisasi, melainkan juga memberikan penjelasan materi tentang berbagai informasi yang ingin disampaikan kepada peserta atau sasaran. Hasil dari kegiatan pengabdian ini yaitu pembelajaran kecerdasan artifisial berpotensi dalam mengubah cara mengajar dan belajar dan penggunaannya sebagai media dan pendukung pembelajaran sehingga pembelajaran bisa berjalan dengan baik serta maksimal dan sangat membantu guru atau pendidik dalam proses pembelajaran di kelas kepada siswa sehingga lebih mudah dalam memahami materi pembelajaran yang diberikan. Pentingnya pembelajaran kecerdasan artifisial ini kepada siswa sekolah menengah pertama yaitu dapat meningkatkan efisiensi proses pembelajaran dengan mengotomatisasi tugas-tugas administratif yang memakan waktu, sehingga memungkinkan pengajar untuk lebih berkonsentrasi pada interaksi langsung dengan siswa. 
Service Innovation and Public Service Quality: Evaluating the RUMAH LANGIT Educational Program in Sidenreng Rappang Regency Aris Baharuddin; Rezal Hadi Basalamah; Andi Muhammad Rivai; Muhammad Novrizal Ramadhan
PINISI Discretion Review Volume 9, Issue 2, March 2026
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/pdr.v1i2.86084

Abstract

This research was conducted to examine the implementation of the RUMAH LANGIT service innovation program and to evaluate its contribution toward improving public service quality in Sidenreng Rappang Regency. Quantitative approaches were employed through questionnaire-based data collection involving respondents associated with program implementation. Findings demonstrate that implementation of service innovation was perceived positively based on dimensions consisting of relative advantage, compatibility, complexity, trialability, and observability. Assessment of public service quality also produced favorable results across tangible, reliability, responsiveness, assurance, and empathy indicators. Statistical analysis further confirmed that service innovation exerts a positive and significant influence on public service quality. Findings indicate that innovation-based educational services possess substantial potential in strengthening educational accessibility, improving institutional effectiveness, and increasing community satisfaction regarding public educational service delivery.
The Effect Of Motivation And Work Environment On Employee Job Satisfaction At Syekh Yusuf Regional General Hospital Gowa District Azmi Syauki Syarif; Haedar Akib; Andi Muhammad Rivai
Jurnal Administrasi Bisnis VOL 5, NO 1 (2026) January
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jab.v5i1.81224

Abstract

This study aims to examine the effect of motivation and work environment on employee job satisfaction at Syekh Yusuf Hospital, Gowa Regency. To achieve this goal, researchers use indicators to measure these variables. In the motivation variable, the indicators used are physiological needs, security needs, social needs, self-esteem needs and self-actualization needs. In the work environment variables, the indicators used are lighting/light in the workplace, temperature in the workplace, safety in the workplace and cleanliness. As for the job satisfaction variable, the indicators used are job, wages, promotions, supervisors and co-workers. In this research, the research method used is quantitative research, with data collection techniques carried out through observation, questionnaires and documentation. The sample used in this research was 87 respondents. Data obtained from research results were processed using data analysis and using the SPSS version 25 software program which consists of validity test, reality test, normality test, multiple linear regression analysis, and coefficient of determination. The results of this research indicate that motivation and work environment simultaneously have a significant influence on employee job satisfaction. Partially, motivation has a significant influence on employee job satisfaction, and the work environment partially has a significant influence on employee morale at Syekh Yusuf Hospital, Gowa Regency.  
Penguatan Nilai-Nilai Bugis–Makassar dalam Membentuk Karakter Womenpreneur Andi Muhammad Rivai; Aryan Agus Pratama; Muhammad Novrizal Ramadhan; Zulfikar Zulfikar; Fatimah Akbal
JURNAL AKADEMIK PENGABDIAN MASYARAKAT Vol. 4 No. 5 (2026): September
Publisher : CV. KAMPUS AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/japm.v4i5.12429

Abstract

Penguatan karakter perempuan pelaku usaha (womenpreneur) tidak hanya membutuhkan peningkatan kompetensi kewirausahaan, tetapi juga nilai dan identitas budaya yang dapat menjadi landasan dalam menjalankan aktivitas usaha. Nilai-nilai Bugis–Makassar memiliki potensi untuk dikembangkan sebagai sumber pembentukan karakter womenpreneur, khususnya dalam aspek integritas, ketangguhan, keberanian, kecerdasan, kepedulian sosial, dan hubungan antarmanusia. Kegiatan pengabdian kepada masyarakat ini bertujuan meningkatkan pemahaman womenpreneur Desa Lawallu terhadap nilai-nilai Bugis–Makassar dan relevansinya dengan pembentukan karakter kewirausahaan. Kegiatan dilaksanakan menggunakan pendekatan partisipatif melalui sosialisasi dan diskusi kelompok. Materi kegiatan mencakup sebelas nilai, yaitu siri’, pacce/pesse, lempu’, acca/ammaccang, getteng, warani, reso, sipakatau, sipakainge, sipakalebbi, dan assitinajang. Evaluasi dilakukan secara deskriptif kualitatif melalui observasi, respons peserta selama diskusi, dan refleksi setelah kegiatan. Hasil kegiatan menunjukkan adanya peningkatan pemahaman peserta mengenai makna nilai-nilai Bugis–Makassar serta kemampuan menghubungkannya dengan aktivitas kewirausahaan, seperti menjaga kepercayaan pelanggan, mempertahankan reputasi usaha, menghadapi tantangan, mengambil keputusan, bekerja secara konsisten, dan membangun hubungan sosial. Kegiatan menunjukkan bahwa kearifan lokal dapat menjadi pendekatan yang relevan dalam penguatan karakter womenpreneur. Namun, peningkatan pemahaman merupakan tahap awal sehingga internalisasi nilai ke dalam perilaku kewirausahaan memerlukan pendampingan dan penerapan secara berkelanjutan.
Co-Authors Akbar, Fatimah Aliah, Nurul Alief Ali Akbar, Nur Amalia Nur, Mufridha Anas, Andi Shakira Andhi Febisatria Andhi Febisatria Andi Aco Agus, Andi Aco Andi Ainun Abdillah Andi Akram Nur Risal Andi Alamsyah Rivai Andi Anugrah Mahyuddin Andi Cudai Nur Andi Cudai Nur Andi Dewa Mauraga Andi Kasmawati Andi Nurul Ma’rifa Andi Tenri Ola Rivai Annisa Dwifitri, Syifa Anwar, Yusri Aqilla Fadia Herman Arina Aghniya Aris Baharuddin Aris Baharuddin Aris Baharuddin Aryan Agus Pratama Aslinda Aslinda Aslinda Asmaul Husnah Nasrullah Awalia, Yusniharti Azmi Syauki Syarif Bakhtiar Bakhtiar Bakhtiar Bakhtiar Dewi Fadillah Didin Halim Endang Asmawati Erdi Faizah Khaeruddin Fatimah Akbal Fatimah Akbal Febhisatria, Andi Fitriandini Fitriandini Friantama Fajar Gunawan Guritno, Riko Haedar Akib Haedar Akib Hairul Saleh Satrul Halim, Didin Hanisa, Nur Hasmawati Hasmawati Hasmawati HASNAWI HARIS Hasni Agustina Halim Herlina Sakawati Herman H Hery Widijanto Ibandong Ibandong, Ibandong Ika Reskiyanti Jamaluddin Jamaluddin Jamaluddin Jamaluddin Jamaluddin Jannah, Nadilah Zahratul Jonson M, Fedrian M. Rezky Fitra Arfiyanto Madulu, Jeni Mahmud, Ramlan Majeyono Malviansyah, Zakwan Maya Kasmita Megawati Megawati Muh Asri H.R Muh Faizal Muh Luthfi Siraj Muh. Darwis MUH. KHAEDIR Muh. Nasrullah Muh. Nur Yamin Muhammad Fahreza, Andi Muhammad Farid Wiranto Muhammad Ilham Bakhtiar Muhammad Novrizal Ramadhan Muhammad Rafli Setiawan Muhammad Rizal Muliadi Muliadi Multifasari, Lilis Munna, Afzal Sayed Mustaring Mustaring Mut'Mainna Mut'Mainna Najla Harun Nasriah Nasriah Nengsi Agustianti Nur, A. Rismawinardi Nurhasni Muis Nurmasnaeni, Nurmasnaeni Nurul Aliah Nurul Azza Nurul Mukhlisah Abdal Paramitha, Dyan R., Mantasiah Rahman, Khaidir Ramlan Mahmud Ratna ., Ratna Rauf, Reski Febyanti Resky Hidayat Resky, Nur Amalia Rezal Hadi Basalamah Rifdan Rina Pati Risma Niswaty Rizal S, Muh. Rudi Salam Rufi'i S, Muh. Rizal Sakawati, Herlina Seppa, Yusi Irensi Sirajuddin Saleh Siti Syarifah Wafiqah Wardah Sitti Syarifah Wafiqah Wardah St. Fatimah B SUDIRMAN, MUH. Suhaeb, Laelah Azizah S. Sulmiah Sulmiah, Sulmiah Suyuti, Muh. Rizal Syahrul Safar Syaputra, Arlian Fachrul Syarifah Fathimah A. Syarifuddin Syarifuddin Titi Sarnawiyah Triana Putri Herianto, Triana Putri Herianto Umar, Nur Fadhilah Viarel Batara Wahyu Hidayat M Wajdi, Fathullah Windy Azra Triana Yusi Irensi Seppa Yusi Irensi Seppa Yusri . Yusri Yusri Zulfikar Zulfikar