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All Journal JURNAL MANAJEMEN TRANSPORTASI & LOGISTIK MBR (Management and Business Review) Jurnal Ilmu Manajemen (JIMMU) Warta Penelitian Perhubungan Dinasti International Journal of Management Science Jurnal Ekonomi Manajemen Sistem Informasi Dinasti International Journal of Education Management and Social Science Jurnal Ilmiah Manajemen Kesatuan Dinasti International Journal of Digital Business Management Jurnal Manajemen Pendidikan dan Ilmu Sosial (JMPIS) Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) Aviasi : Jurnal Ilmiah Kedirgantaraan Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) ABDI MOESTOPO: Jurnal Pengabdian pada Masyarakat International Journal of Social Service and Research Journal of Economics, Management, Entrepreneurship, and Business (JEMEB) Jurnal Transportasi, Logistik, dan Aviasi (JTLA) Jurnal Multidisiplin Madani (MUDIMA) Jurnal Manajemen Bisnis Transportasi dan Logistik Formosa Journal of Multidisciplinary Research (FJMR) Jurnal Ilmu Multidisplin Ranah Research : Journal of Multidisciplinary Research and Development Mutiara: Multidiciplinary Scientifict Journal Jurnal Penelitian Pendidikan Indonesia Warta Penelitian Perhubungan Journal of Management
Aswanti Setyawati
Institut Transportasi Dan Logistik Trisakti
Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Mathematics Mechanical Engineering Public Health Social Sciences Transportation Other

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TINGKAT KESESUAIAN KINERJA PELAYANAN KARGO PT ANGKASA PURA II (PERSERO) TERHADAP KEPENTINGAN MITRA USAHA Aswanti Setyawati; Jafar Shaddiq Assegaf
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol 2, No 1 (2015): September
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mbtl.v2i1.960

Abstract

The object of this study aimed to analyze the satisfaction of the expectations/ interests of business partners in the Cargo Terminal of Soekarno Hatta Airport in Semester 1 2014, with a population of 36 Business Partners. Through quantitative and qualitative methods with the Likert scale is used to find the level of suitability and Cartesian diagram, as well as methods Customer Satisfaction Index, appears clearly how the average value of the variable X or business partner satisfaction was 3.75. Meanwhile, the average value of the variable Y or expectations/ interests of business partners were 4.25. Meanwhile, the level of concordance between the variables X and Y variables amounted to 88.35%. This means not yet reached the optimum level of satisfaction, in actual, what is expected of business partners still needs special attention from the company. In a Cartesian diagram there is only one factor that goes in quadrant A is a factor of 2. In diagram B, there are five factors that go in it is a factor of 1, 3, 4, 8 and 9 --- In quadrant C, there are two factors, namely factor 6 and 7, were entering the quadrant D is a factor of 10 and 5. Customer Satisfaction Index scores conclude that the figures obtained Customer Satisfaction Index is 0.74, meaning that, although not yet reached a maximum, however, there is already a pretty good satisfaction felt by the business partner.
PERSEDIAAN PETIKEMAS EKSPOR PT. JARDINE SHIPPING SERVICE Aswanti Setiawati; Titi Apriyanto
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol 2, No 2 (2016): Januari
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mbtl.v2i2.952

Abstract

PT. Jardine Shipping Service (JSS) is one of the shipping agency which acts as intermediary between goods’ delivery and ship operator companies. To find out the procedure of services and containers supply, to analyze the number of containers achieved based on the target, and to fulfill the containers availability, the researcher is using descriptive evaluative method. The result shows that the number of export containers’ availability in PT. JSS is 61 % based on the coming order and daily update which are informed by the containers’ depo of logistics division. Some efforts need to be done to fulfill the needs of containers which are borrowing from the same principal shipping agency and/or moving to the other principal which has the same purpose and containers’ availability.
Shipping Safety in the Singapore Strait Tanjung Pinang, Riau Islands, Indonesia Siti Maemunah; Jerry Indrayanto Baka; Denny Najoan; Aswanti Setyawati
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 8, No 3 (2021): NOVEMBER
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v8i3.650

Abstract

The purpose of this study was to determine the effectiveness of shipping safety in the Singapore Strait Shipping Channel, which is the Working Area of the Class I Navigation District of Tanjung Pinang, Riau Islands, Indonesia. With the increasing number of ships passing through the Singapore Strait, thus requiring Sailing-Navigation Assistance Facilities which are in line with the development of management and technology of Sailing-Navigation Assistance Facilities. The research method uses qualitative descriptive evaluation research methods and formal legality analysis, namely conducting an evaluation in the Singapore Strait in the Working Area of the Class I Navigation District of Tanjung Pinang. Observations by conducting observations in the waters of the Malacca Strait, interviews with Regulators, Operators and Service Users as well as conducting Focus Group Discussions and documentation related to shipping safety. From the three data sources, the findings of the e-Navigation study explain that it is effective to improve shipping safety in the Singapore Strait by implementing Virtual AIS AtoN. Regulations of a technical nature are indispensable for the implementation of e-Navigation in improving shipping safety
BONGKAR MUAT PT SARANA BANDAR NASIONAL CABANG TANJUNG PRIOK, JAKARTA Aswanti Setyawati
Jurnal Transportasi, Logistik, dan Aviasi Vol. 2 No. 1 (2022): Jurnal Transportasi, Logistik, dan Aviasi (JTLA)
Publisher : Abnus Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52909/jtla.v2i1.90

Abstract

Perkembangan transportasi barang dan jasa melalui moda transportasi laut sejalan dengan peningkatan bongkar muat di pelabuhan Tanjung Priok. Penelitian ini bertujuan untuk menganalisis kelancaran bongkar muat mjuat dengan melihat aspek disiplin dan kinerja karyawan PT Sarana Bandar Nasional Cabang Tanjung Priok. Sampel yang diteliti adalah 30 Karyawan dengan pendekatan metode kuantitatif dari analisis regresi linier berganda. Hasil penelitian menunjukkan bahwa kedisiplinan dan kinerja karyawan yang kuat dan signifikan berpengaruh parsial dan simultan terhadap kelancaran bongkar muat PT Sarana Cabang Bandar Nasional di Pelabuhan Tanjung Priok.
LOADING AND UNLOADING LABOR PERFORMANCE AS A MEDIATION OF VARIABLES OF WORK MOTIVATION, WORK COMPETENCE AND WORK BEHAVIOR THAT IMPACTS WELL-BEING LOADING AND UNLOADING LABOR Aswanti Setyawati; Yosi Pahala; Primadi Candra Susanto
Journal of Economics, Management, Entrepreneurship, and Business (JEMEB) Vol. 2 No. 2 (2022): Journal of Economics, Management, Entrepreneur, and Business (JEMEB) - November
Publisher : ABNUS Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52909/jemeb.v2i2.112

Abstract

The purpose of the study  was to  find the influence between  variables with  quantitative research methods with analytical tools to search for data using SEM PLS,  the results of   the  study stated The value of the R square Adjusted equation  X2    = 0.634*X1 + e from the table above 0.396 indicates that 39.6% of the variance X2 can be explained by the change in the variable X1, while  the other 60.4% is due to other factors outside the model. From the results of  each variable, it   has a positive effect  and  the remaining results will later be continued by  other researchers for  other  variables.
The Effect of Job Satisfaction and Motivation on the Performance of Employees of the Pasasi Division of PT Sriwijaya Air Cengkareng District During the Pandemic in 2022 Husni Hasan; Aswanti Setyawati; Sandriana Marina; Rohana Sitanggang; Aisyah Rahmawati
Jurnal Multidisiplin Madani Vol. 3 No. 2 (2023): February 2023
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/mudima.v3i2.2847

Abstract

The purpose of research is to determine the effect of job satisfaction (X1) and motivation (X2) on the performance (Y) of employees of the Pasasi Division of PT Sriwijaya Air, Cengkareng District in the Pandemic Period in 2022. The problems that exist in this research are that many employees of PT. Sriwijaya Air are laid off and laid off, the salaries that employees receive have decreased by 20%, Jobdesk employees have increased so that they are less motivated to work. The methods used in this study are quantitative methods and collection techniques. The data consists of observations, questionnaires via google form and literature study. In this study using a non-probability sampling technique with a total census/sampling method as many as 39 respondents. The data analysis technique used is data instrument test, descriptive analysis, classical assumption test, hypothesis testing, multiple linear regression analysis test, multiple correlation analysis and coefficient of determination analysis and processed using SPSS version 26 application. The correlation results show job satisfaction and motivation variables. has a very strong influence (0.919) on performance. The results showed that job satisfaction and motivation had a significant and positive effect on performance. The managerial implication in this study is "Promotion of positions by the company motivates employees to develop further". It is hoped that the company will continue to provide promotions that are in accordance with their performance during the pandemic
Loyalitas dan Kepuasan Penumpang Kereta Api Argo Parahyangan Agus Triono; Masjraul Hidayat; Aswanti Setyawati; Susanty Handayani; Yana Tatiana
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 9, No 3 (2022): NOVEMBER
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v9i3.986

Abstract

This research aims to measure service quality and timeliness which has an impact on passenger loyalty and passenger satisfaction on the Argo Parahyangan train. Some problems, such as the frequency of use of the Bandung-Jakarta Argo Parahyangan Railway transportation services, have not shown a minimum limit every weekend. There is still a difference between the departure and actual arrival of the Argo Parahyangan train against the schedule that has been set. The arrangement of the operating plan has not been maximized due to limited facilities. Research with a sample of 89 respondents and data analysis method using the method of path analysis. The results show that passenger satisfaction can mediate the indirect effect of service quality on passenger loyalty. Passenger satisfaction is able to mediate the indirect effect of punctuality on passenger loyalty. The key finding of this research is the perception of passengers who feel they have never received other services as comfortable as rail transportation and state that they will not switch to using rail transportation.
Determinant Organization Commitment and Development Organization: Analysis Servant Leadership, Transformational Leadership, Transactional Leadership Primadi Candra Susanto; Lira Agusinta; Aswanti Setyawati; Anggia Rettrisunz Pim Panjaitan
Formosa Journal of Multidisciplinary Research Vol. 2 No. 3 (2023): March 2023
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/fjmr.v2i3.3356

Abstract

The purpose of this research is to find out what factors can influence the Development Organization at Company, This article aims to review and synthesize a literature review related to and Servant Leadership, Transformational Leadership, Transactional Leadership, Organization Commitment see the research results of the variables to be reviewed and whether there is an influence between one variable and another. This study uses a literature review by looking for references related to the variables of several international articles. This study provides an overview of the articles obtained by describing the influence between variables. The purpose of the study was to look at a mini-review of 20 selected articles related to variables and present findings, using a qualitative method with a literature review of the results collected. The results of this study there are several articles that have an influence and still have to be continued in further research with the same variables perhaps with different objects.
Pendekatan Lean Six Sigma Untuk Meminimasi Waste Pada Proses Produksi Sepatu Industri Manufaktur Alas Kaki Kelas Dunia Muhamad Fajar Nugraha; Nofrisel Nofrisel; Aswanti Setyawati
Mutiara: Multidiciplinary Scientifict Journal Vol. 1 No. 8 (2023): Multidiciplinary Scientifict Journal
Publisher : Al Makki Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57185/mutiara.v1i8.68

Abstract

PT Pratama Abadi Industri (JX) merupakan salah satu perusahaan manufaktur yang bergerak dalam bidang produksi sepatu. Salah satu produknya yaitu sepatu model “X”. Pada proses produksinya, masih sering dijumpai terjadinya waste. Untuk mengurangi waste yang teridentifikasi, digunakan pendekatan lean six sigma. Langkah yang dilakukan dalam penelitian ini berdasarkan siklus DMAIC yaitu terdiri dari define, measure, analyze, improve, dan control. Hasil penelitian menunjukkan waste yang teridentifikasi yaitu 4 jenis waste pada proses produksi sepatu model “X” yang terdiri dari waste defect, waiting, excess processing, dan excees transportation. Alat bantu yang digunakan yakni Value Stream Mapping (VSM) pada tahap define, DPMO pada tahap measure, Fishbone Diagram pada tahap analyze dan Failure Mode Effect Analyze (FMEA) pada tahap improve. Rekomendasi perbaikan diberikan terhadap waste dengan nilai Risk Priority Number (RPN) tertinggi sesuai pengolahan data pada Failure Mode Effect Analyze (FMEA). Rekomendasi perbaikan yang diberikan adalah membuat proyek setting management system, monitoring hasil pekerjaan operator menggunakan sistem barcode, dan melakukan relayout dan menerapkan kaizen 5S. Setelah diberikan rekomendasi perbaikan, langkah selanjutnya adalah memperkirakan penurunan nilai RPN pada FMEA berdasarkan rekomendasi yang diberikan.
DETERMINASI KUALITAS PELAYANAN DAN KEPUASAN PELANGGAN TERHADAP LOYALITAS PENUMPANG KAPAL RORO Nuruly, Shaqina; Setyawati, Aswanti; Dewi, Nita Rosmala; Sakti, Reza Fauzi Jaya; Susanto, Primadi Candra
Jurnal Ilmu Manajemen (JIMMU) Vol. 9 No. 1 (2024)
Publisher : Magister Manajemen Universitas Islam Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33474/jimmu.v9i1.21535

Abstract

Tujuan utama dari artikel ini adalah untuk memberikan pemahaman yang lebih dalam tentang faktor-faktor yang mempengaruhi loyalitas penumpang kapal RoRo, dengan fokus pada kualitas pelayanan dan kepuasan pelanggan. Melalui studi kasus yang cermat, artikel ini diharapkan dapat memberikan wawasan yang berharga bagi manajer perusahaan pelayaran dalam meningkatkan strategi layanan mereka dan memperkuat hubungan dengan pelanggan. Metode penelitian kualitatif dengan tinjauan pustaka melibatkan analisis berbagai sumber teks yang ada untuk memahami dan mengintegrasikan pengetahuan yang diperoleh tentang masalah penelitian. Pendekatan ini memungkinkan peneliti untuk mengidentifikasi kecenderungan, perdebatan, hipotesis, temuan, dan kesenjangan pengetahuan yang terkait dengan topik penelitian menarik yang sudah ada dalam literatur. Studi ini menunjukkan dari hasil literatur yang mendukung dari dua hasil penelitian maka kualitas pelayanan yang dirasakan oleh penumpang kapal RoRo berpengaruh signifikan terhadap kepuasan dan loyalitas pelanggan. Hal ini menekankan pentingnya bagi perusahaan pelayaran RoRo untuk meningkatkan kualitas layanan guna mempertahankan pangsa pasar dan loyalitas pelanggan. Selain itu, temuan ini mengonfirmasi hubungan positif antara kepuasan pelanggan dan loyalitas mereka terhadap perusahaan pelayaran.
Co-Authors Aang Gunawan Abdurohman, Abdurohman Adeputra, Damas Kusuma Affiat, Muhammad Riza Agus Triono Agusinta, Lira Ahmad, Irdham Aisyah Rahmawati Akbar, Bayurezha Akhmad Eko Handoko Akira, Honny Fiva Andini, Dinda Ayu Anggara, Dian Christopher Anggia Rettrisunz Pim Panjaitan Arief, Muchlis Imanullah Arifiani, Librita Asep Ali Thabah Azam, Fadil Beny Jackson Maliota Budi Karyono, Aris Cecep Pahrudin Cecep Pahrudin Cecep Pahrudin, Cecep Darmawan Apriyadi, Darmawan Darwisman, Samuel David A. Lasse Denny Najoan Diah Ayu Wulandari Diah Ayu Wulandari, Diah Ayu Dian Artanti Arubusman, Dian Artanti Dudi Firmansyah Esterlinus Edwin Lermatan Euis Saribanon, Euis Fransiskus Kresna Aristiyanto Guntur Angkoso Hadijah Hadijah Handayani, Susanty hanifah hanifah Hanifah Hanifah Hartono Hartono Hendy Tannady Honny Fiva Akira Huda, Muhammad Nur Huda, Syahrul Husni Hasan Husni Hasan I Made Indriani Darmiasih I Nyoman Adi Putra Ichwan, Gema Akbar Imam Sonny, Imam Indrawan, Rully Irwan Chairuddin Jafar Shaddiq Assegaf Jermanto Setia Kurniawan Jerry Indrayanto Baka Kasno Kasno Kuntara, Adie Lermatan, Esterlinus Edwin Lira Agusinta Lis Lesmini M. Thamrin Masjraul Hidayat Mohammad Alfian Muhamad Fajar Nugraha Muhammad Fauzi Muhammad Nur Huda Muhammad Thamrin Muldiansyah, M. Iqbal Mustika Sari Najoan, Denny Nita Rosmala Dewi Nofrisel Nofrisel Nofrisel, Nofrisel Nugraha, Muhamad Fajar Nugroho, Raihan Nasywa Nuruly, Shaqina Nurun Ala Salehati Octaviani, Reni Dian Olfebri Olfebri Prasadja Ricardianto Prasadja Ricardianto, Prasadja Prasetiawan, Saptana Tri Pribadi, Sulistya Primadi Candra Susanto Raga, Paulus Ramadhan, Firhand Aulia Reni Octaviani, Reni Rini Setiawati Rini Setiawati Rohana Sitanggang Rohyana, Mochamad Furqon Sakti, Reza Fauzi Jaya Sandriana Marina Saputra, Datep Purwa Saputro, Soemino Eko Saragih, Tiarmin Sarinah Sarinah Sarinah Sihombing Siahaan, Jusuf Roni Sidjabat, Sonya Simanjuntak, Yosef Ricky Simon Gultom Siregar, Chorry Imelda Sitanggang, Rohana Sitanggang, Rohana Siti Maemunah Siti Nurhayati Soekirman, Atong Subagio, Mochammad Subandi Subandi Sugiawiharja, Egi Sugiyanto Sugiyanto Sulistyaningsih, Erny Suripno Suripno Suryobuwono, Abdullah Ade Susanty Handayani Syafaat, Buce Akhmad Syahridhan, Sayed Titi Apriyanto Tri Prasetiawan, Saptana Venny Arianti Widodo, Rintis Eko Yana - Tatiana Yana Tatiana, Yana Yosi Pahala Yosi Pahala Yosi Pahala Yosi Pahala, Yosi Yuliantini Yuliantini Zaenal Abidin Zainal, Munawaroh