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All Journal Jurnal Manajemen Terapan dan Keuangan Jurnal Manajemen Teknologi Kinerja JAM : Jurnal Aplikasi Manajemen Jurnal Promosi Pendidikan Ekonomi Proceeding Seminar LPPM UMP Tahun 2014 DERIVATIF Jurnal Maneksi (Management Ekonomi Dan Akuntansi) Asia-Pacific Management and Business Application Jurnal Pemberdayaan Masyarakat Madani (JPMM) Resona : Jurnal Ilmiah Pengabdian Masyarakat Adi Widya : Jurnal Pengabdian Masyarakat The Management Journal of Binaniaga Martabe : Jurnal Pengabdian Kepada Masyarakat QARDHUL HASAN: MEDIA PENGABDIAN KEPADA MASYARAKAT Jurnal Sosial Humaniora JURNAL VISIONIDA JIMFE (Jurnal Ilmiah Manajemen Fakultas Ekonomi) IKRA-ITH EKONOMIKA PengabdianMu: Jurnal Ilmiah Pengabdian kepada Masyarakat Jurnal Pengabdian Kepada Masyarakat MEMBANGUN NEGERI Management Studies and Entrepreneurship Journal (MSEJ) JURMA : Jurnal Program Mahasiswa Kreatif Inobis: Jurnal Inovasi Bisnis dan Manajemen Indonesia Journal of Management and Bussines (JOMB) Journal of Management - Small and Medium Enterprises (SME's) International Journal Of Science, Technology & Management (IJSTM) Finansha: Journal of Sharia Financial Management Multicience EMBISS: Jurnal Ekonomi, Manajemen, Bisnis, Sosial Idea Pengabdian Masyarakat JURNAL ILMIAH GLOBAL EDUCATION Dikmas: Jurnal Pendidikan Masyarakat dan Pengabdian Seminar Nasional Hasil Riset dan Pengabdian (SNHRP) Abdimas Awang Long: Jurnal Pengabdian dan Pemberdayaan Masyarakat Jurnal Multidisiplin Madani (MUDIMA) Indonesian Journal of Business Analytics (IJBA) Journal Of Human And Education (JAHE) Al-Khidmah Jurnal Pengabdian Masyarakat Banco: Jurnal Manajemen dan Perbankan Syariah NUSANTARA: Jurnal Pengabdian Kepada Masyarakat Jurnal Inspirasi Binsis dan Manajemen JWM (JURNAL WAWASAN MANAJEMEN) Profit: Jurnal Manajemen, Bisnis dan Akuntansi Mizania : Jurnal Ekonomi dan Akuntansi Inisiatif: Jurnal Ekonomi, Akuntansi Dan Manajemen Jurnal Penelitian Ekonomi Manajemen dan Bisnis Eduvest - Journal of Universal Studies Innovative: Journal Of Social Science Research International Journal of Management Research and Economics Jurnal Bisnis dan Manajemen (JURBISMAN) Lokawati: Jurnal Penelitian Manajemen dan Inovasi Riset Karimah Tauhid International Journal of Educational and Life Sciences (IJELS) Jurnal Pengabdian Masyarakat dan Riset Pendidikan Menawan : Jurnal Riset dan Publikasi Ilmu Ekonomi Global Leadership Organizational Research in Management J-CEKI Jurnal Ilmiah Manajemen Dan Kewirausahaan
Endang Silaningsih
Universitas Djuanda
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CONSUMER PURCHASE INTEREST BASED ON SOCIAL, ELECTRONIC WORD OF MOUTH AND IMAGE Digan Zahroh Fadhilah; Silaningsih, Endang; Yuningsih, Erni
Jurnal Visionida Vol. 10 No. 2 (2024): Desember
Publisher : Fakultas Ekonomi Universitas Djuanda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30997/jvs.v10i2.16701

Abstract

This study examines social media, electronic word of mouth (eWOM) and brand image both simultaneously and partially on consumer buying interest. The sampling technique used non probability sampling technique with purposive sampling method. The research sample was 100 respondents using the Lemeshow formula. The data collection technique uses a questionnaire that has been tested for validity and reliability. The data analysis technique uses descriptive verification analysis, validity and reliability tests, multiple linear tests and classical assumption tests. The results showed that both simultaneously and partially there was a positive and significant effect of social media, electronic word of mouth (eWOM), and brand image on purchase intention.
THE INFLUENCE OF SOCIAL MEDIA MARKETING AND BRAND AWARENESS ON CAFE YUMA BANDUNG PURCHASE DECISIONS Frans Sudirjo; I Nyoman Tri Sutaguna; Endang Silaningsih; Farida Akbarina; Muhammad Yusuf
Inisiatif: Jurnal Ekonomi, Akuntansi dan Manajemen Vol. 2 No. 3 (2023): Juli : Inisiatif: Jurnal Ekonomi, Akuntansi dan Manajemen
Publisher : Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/inisiatif.v2i3.989

Abstract

This study employs quantitative and descriptive methods." Customers of Cafe Yuma Bandung make up the majority of the research sample. This survey comprises a sample of Cafe Yuma Bandung customers who are at least 18 years old, have social media profiles, and are familiar with the cafe. Yuma Bandung on social media Purposive sampling was utilised to acquire data, and 89 participants took the survey. This number exceeds the required value of 0.70, indicating that the research findings are trustworthy. The overall reliability test resulted in a score of 0.902 for each of the social media marketing variables (X1), 0.874 for brand awareness (X2), and 0.902 for purchasing decisions (X3). This study included a quantitative descriptive research design, descriptive statistics, and PLS analysis. According to the findings of the study, social media marketing has a favourable and significant impact on purchasing decisions. Keyword: Social Media Marketing, Brand Awareness, Keputusan Pembelian This study employs quantitative and descriptive methods." Customers of Cafe Yuma Bandung make up the majority of the research sample. This survey comprises a sample of Cafe Yuma Bandung customers who are at least 18 years old, have social media profiles, and are familiar with the cafe. Yuma Bandung on social media Purposive sampling was utilised to acquire data, and 89 participants took the survey. This number exceeds the required value of 0.70, indicating that the research findings are trustworthy. The overall reliability test resulted in a score of 0.902 for each of the social media marketing variables (X1), 0.874 for brand awareness (X2), and 0.902 for purchasing decisions (X3). This study included a quantitative descriptive research design, descriptive statistics, and PLS analysis. According to the findings of the study, social media marketing has a favourable and significant impact on purchasing decisions.
Pemberdayaan Desa Melalui Kontribusi Pada Bidang Pendidikan, Sosial dan Lingkungan Di Provinsi Bali dan Sumatera Barat Kartini, Tini; Fitriyani, Amanda; Nurhasanah, Siti; Manik, Tuti Khoiriyah; Silaningsih, Endang; Yulianingsih, Yulianingsih; Assegaf, Said Riziq; Ramadhanti, Alicia Nurfitriani; Sumirat, Nur Cahya; Gojali, Andreas
Idea Pengabdian Masyarakat Vol. 5 No. 01 (2025)
Publisher : PT.Mantaya Idea Batara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53690/ipm.v5i01.344

Abstract

Kegiatan Pengabdian kepada Masyarakat (PkM) di Provinsi Bali dan Sumatera Barat merupakan sarana bagi dosen dan mahasiswa yang bertujuan untuk meningkatkan relevansi pendidikan dengan upaya pemberdayaan desa melalui kegiatan PkM agar memberikan kontribusi positif untuk meningkatkan kualitas hidup masyarakat di empat desa. Pengumpulan data pengabdian dilakukan dengan beberapa metode, yaitu wawancara, observasi, dan dokumentasi. Kegiatan PkM terdiri dari: 1) bantuan pendidikan dengan melakukan pembelajaran dan peningkatan fasilitas pendidikan di beberapa sekolah yang berada di Desa Susut, Bali, dan Desa Panjang Ikua Koto, Sumatera Barat; 2) kontribusi sosial dengan memberikan santunan sosial kepada masyarakat yang mengalami stunting akibat gizi buruk di Desa Simabur, Sumatera Barat, dan; 3) kepedulian lingkungan melalui pengelolaan ekosistem mangrove di Desa Pasie Nan Tigo. Hasilnya, masyarakat desa mampu mengembangkan potensi dengan kelebihan yang dimiliki, menjaga kebersihan, dan memperbaiki fasilitas pendidikan. Kegiatan PkM diharapkan memberikan manfaat berkelanjutan dan memperkuat kerjasama antara Tim PkM dan masyarakat, serta menjadi wadah efektif untuk penerapan ilmu dalam pengabdian sosial.
Peningkatan Daya Saing Produk Melalui Inovasi Produk, Branding dan Sistem Pemasaran Konsinyasi: Increasing Product Competitiveness Through Product Innovation, Branding and Consignment Marketing System Silaningsih, Endang; Sudarijati, Sudarijati; Kartini, Tini; Hanipah, Imanda; Akhsan, Muhammad; Ningsih, Desi Fitria; Fairuz, Rozaan
PengabdianMu: Jurnal Ilmiah Pengabdian kepada Masyarakat Vol. 9 No. 11 (2024): PengabdianMu: Jurnal Ilmiah Pengabdian kepada Masyarakat
Publisher : Institute for Research and Community Services Universitas Muhammadiyah Palangkaraya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33084/pengabdianmu.v9i11.7866

Abstract

Gunung Endut Village in Kalapanunggal, Sukabumi, is known as a place that often produces cassava. Cassava which is rich in carbohydrates and nutrients has become an important basic ingredient for UMKM in this village, especially for the production of cassava chips. Taking action steps carried out by the Community Service (PkM) program team from the Faculty of Economics and Business after seeing the available potential, Team PkM Djuanda University Bogor created a new product called "Stik Si Endut" in the form of innovative frozen cheese cassava sticks. The purpose of this activity is to provide an explanation to UMKM actors regarding the production process of frozen cheese cassava sticks, improving branding, packaging, and distribution strategies through the consignment marketing system. Through preparation and survey stage, counseling, and evaluation methods, this activity is expected to improve skills, product innovation, and the local economy in Gunung Endut Village. This research shows that there is a great opportunity for the diversification of cassava products in the village, with a focus on increasing added value and economic development of the local community.
THE INFLUENCE OF CONSUMER BELIEFS AND EMOTIONALITY ON CONSUMER SATISFACTION IN THE SENTUL SCOUTING EARTH UNIT, BOGOR Silaningsih, Endang; Rahayu, Nuratih Dewi; Ismartaya, Ismartaya
Journal of Management Small and Medium Enterprises (SMEs) Vol 18 No 1 (2025): JOURNAL OF MANAGEMENT Small and Medium Enterprises (SME's)
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/jom.v18i1.19618

Abstract

The aim of this research is to determine consumer loyalty in the Bumi Kepanduan Unit Sentul Bogor which is influenced by consumer trust, emotions through consumer satisfaction, and 100 people were sampled. Meanwhile, the analytical method used is the quantitative descriptive method and path analysis. The results of the research show that consumer trust has a positive and significant effect on consumer satisfaction; emotionality has a positive and significant effect on consumer satisfaction; consumer trust has a direct positive and significant effect on consumer loyalty; emotional has a direct positive and significant effect on consumer loyalty; consumer satisfaction has a direct positive and significant effect on consumer loyalty; consumer trust has an indirect and positive effect on consumer loyalty through consumer satisfaction at the Sentu Bogor Scouting Unit; and emotion has an indirect and positive effect on consumer loyalty through consumer satisfaction at the Sentu Bogor Scouting Earth Unit. Keywords: Consumer Confidence; Emotional; Consumer Loyalty ; Consumer Satisfaction
Kepercayaan Konsumen pada Dealer CV Mega Motor Ashfiyah, Shofy; Silaningsih, Endang
Karimah Tauhid Vol. 4 No. 3 (2025): Karimah Tauhid
Publisher : Universitas Djuanda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30997/karimahtauhid.v4i3.17545

Abstract

CV Mega Motor adalah dealer motor yang berkomitmen menjaga kepercayaan konsumen melalui layanan yang prima. Namun, perusahaan menghadapi kendala terkait kepercayaan konsumen, seperti kurangnya pelayanan, profesionalisme mekanik, dan akurasi informasi. Penelitian ini bertujuan untuk menganalisis upaya CV Mega Motor dalam meningkatkan kepercayaan konsumen dan rekomendasi yang sebaiknya diberikan. Metode penelitian yang digunakan yakni deskriptif kualitatif, teknik pengambilan sampel Non-probability sampling dengan Purpose sampling kepada 15 konsumen yang telah melakukan pembelian sepeda motor pada Dealer CV Mega Motor. Data akan dikumpulkan melalui beberapa metode: 1) wawancara mendalam 2) fokus Grup Diskusi (FGD), 3) dokumentasi Data yang diperoleh dari wawancara dan FGD akan dianalisis menggunakan analisis tematik Hasil penelitian menunjukkan bahwa CV Mega Motor telah menerapkan berbagai upaya seperti untuk indikator Kebajikan (Kebaikan) mereka melakukan pengarahan rutin untuk meningkatkan kerusakan dan responsivitas serta aktif menanggapi ulasan negatif. Pada indikator Kemampuan (Kompetensi) perusahaan memberikan insentif kepada konsumen yang kecewa dan melakukan evaluasi secara berkala terhadap kinerja mekanik. Sedangkan untuk indikator Integritas (Integritas) CV Mega Motor memastikan informasi yang disampaikan jelas dan akurat serta menerapkan kebijakan internal yang pengungkapan kejujuran dalam komunikasi. Rekomendasi untuk meningkatkan kepercayaan konsumen meliputi pelatihan karyawan, pelatihan teknis hingga mekanik, menyediakan peralatan yang memadai serta verifikasi dan melakukan tindak lanjut informasi kepada konsumen. Penelitian ini diharapkan dapat memberikan kontribusi bagi peningkatan kepercayaan dan kepuasan konsumen di CV Mega Motor.
Pelatihan K3 pada PT XYZ Salbiah, Rahma Siti; Silaningsih, Endang
Karimah Tauhid Vol. 4 No. 4 (2025): Karimah Tauhid
Publisher : Universitas Djuanda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30997/karimahtauhid.v4i4.17589

Abstract

Fokus penelitian ini adalah PT XYZ Ciawi Bogor, tempat manajemen sumber daya manusia (SDM) dan penerapan Keselamatan dan Kesehatan Kerja (K3) sangat penting. Kualitas dan keterampilan karyawan sangat memengaruhi kinerja organisasi; pengembangan sumber daya manusia mencakup keterampilan, pengetahuan, perilaku, dan motivasi. Studi ini menggunakan analisis kualitatif dan mengumpulkan data melalui observasi, wawancara, dan studi pustaka. Hasil penelitian menunjukkan masalah K3 yang berdampak pada produktivitas perusahaan. Ini termasuk kecelakaan kerja dan kerusakan alat produksi yang disebabkan oleh tidak mematuhi standar K3. Data menunjukkan ketidaktercapaian target produksi dan jumlah barang yang ditolak dan dikembalikan yang tinggi. Penelitian ini menemukan bahwa karyawan kurang mendapatkan pelatihan K3 dan dukungan kesehatan mental. Penelitian ini menyarankan pelatihan K3 yang lebih baik, perbaikan lingkungan kerja, dan dukungan kesehatan mental untuk meningkatkan produktivitas dan menciptakan lingkungan kerja yang lebih aman. PT XYZ diharapkan dapat meningkatkan kinerja dan reputasi perusahaan dengan menerapkan saran ini.
Pengaruh Gaya Kepemimpinan dan Beban Kerja Terhadap Kinerja Karyawan Restu, Faqih Maulana; Silaningsih, Endang; Kartini, Tini
J-CEKI : Jurnal Cendekia Ilmiah Vol. 4 No. 3: April 2025
Publisher : CV. ULIL ALBAB CORP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/jceki.v4i3.8274

Abstract

This study aims to determine the effect of leadership style and workload on employee performance at PT Reinco Strategi Asia. The sample size was 50 employees. The analysis method used in the study is descriptive and verification methods. Data collection techniques through questionnaires, observations, interviews and literature studies. Data analysis using multiple regression analysis, determination coefficient analysis, F test and t test. The results of this study indicate that the variables of leadership style and workload simultaneously have a positive and significant effect on employee performance.  
Kinerja Karyawan Berbasis Gaya Kepemimpinan, Komitmen Organisasi dan Disiplin Kerja Silaningsih, Endang; Yuningsih, Erni; Abdurrozaq, Riyan
J-CEKI : Jurnal Cendekia Ilmiah Vol. 4 No. 3: April 2025
Publisher : CV. ULIL ALBAB CORP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/jceki.v4i3.8313

Abstract

The purpose of the study was to find and analyze the influence between leadership style, organizational commitment and performance that can be used as a reference in further research. The method chosen was multiple linear regression analysis. The total sample of all employees was 54 people. The results of the study simultaneously and partially all variables influenced employee performance. Leadership style, organizational culture and work discipline each have an important role in improving employee performance
Analisis Kualitas Pelayanan Menggunakan Metode Importance Performance Analysis (IPA) Studi Kasus pada Cafe XYZ Desi Desi; Fina Aprilia; Simaludin Andiyansyah; Anne Kurniawati; Endang Silaningsih
Global Leadership Organizational Research in Management Vol. 3 No. 2 (2025): Global Leadership Organizational Research in Management
Publisher : STIKes Ibnu Sina Ajibarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59841/glory.v3i2.2568

Abstract

The research has the aim of evaluating customer satisfaction with the aim of identifying service areas that must be improved and maintained. The Importance Performance Analysis (IPA) method is applied to compare the level of importance (expectations) with the performance of services provided by Cafe XYZ to customers. The results of this study were analysed and visualised in a Cartesian diagram, where there are 9 customer service attributes that are considered important, spread across two quadrants: 5 attributes are in quadrant A and 4 attributes are in quadrant. Evaluation of customer satisfaction with Cafe XYZ services is measured by the Customer Satisfaction Index (CSI) method. The results showed that most consumers were satisfied with the services provided. Nevertheless, the company needs to continue to improve its service performance to achieve an optimal level of customer satisfaction.
Co-Authors Abdul Hamid ABDUL ROHMAN Abdul Wadud, Abdul Abdurrozaq, Riyan Abian Nurdiansyah, Muhammad Ade Budi Setiawan Adhitia Maulana Agtariza Wulanda Suci Padi Ahmad Rifans Maulana Akhsan, Muhammad Alfahri, Hasanudin ALFIN ADAM Alycia, Chantika Putri Amelia Kartini5 Andi Hardiansyah Andika Haikal Fikri Andika, Adi Anjani, Evi Tri Anne Kurniawati Arifin, MA Ashfiyah, Shofy Assegaf, Said Riziq Aulia Puspa Ayu Ayun, Mutiara Qurota Aziz, Ayi Jamaludin Azmi, Muhamad Chandra Ayu Pramestidewi Cucu Ratnasih Damar Sandi, Rafly Dede Sutisna Dedeh Widarsih Dena Oktaviani Desi Desi Dian Hermawan Diana Adi Rahmasari Didi Didi Digan Zahroh Fadhilah Dimas Sanjaya Dina Marlina, Dina Dinda Amalia Dony Ferry Anggoro Dwi Gemina Dwi Noven Nugroho Edy Priyono Edy Priyono Elma Erni Yuningsih Evi Tri Anjani Fadhilah, Digan Zahroh Fadhiya, Kamila Fadillah, Muhammad Fajar Fahrizal Amri Fairuz, Rozaan Farida Akbarina Fatimah Azzahra Fe, Didi Feby Anugrah Wati Fikri, Jihad Fina Aprilia Firdaus, M Padil Fitriyani , Elma Fitriyani, Amanda Florensia, Nadya Reza Frans Sudirjo Frawitazian, Nadilla Gojali, Andreas Gotfridus Goris Seran Haikal Fikri, Andika Hanifi, Widia Alma Hanipah, Imanda Hendra Saputra I Nyoman Tri Sutaguna Ibnu Athoillah Al Faqih Ibrahim, Zahra Azkia Ikhwan Zaenudin Ilham, Saepul Indra Cahya Kusuma Indra Indra Ipaludin, Muhamad Isfan Fajar Hawari ISMARTAYA Ismartaya ISMARTAYA Ismartaya Ismartaya, Ismartaya Istiyanah, Istiyanah Jailani, M. Rachmat Janita, Arsya Putri Jaya, M. Prima Jericho Aditya Vandy Jihad Fikri Karimatun Nisa Karimatun Nisa Kartika ., Kartika Kartini, Tini Khomsah Kamilah Kurnialih Kurniawan Kurniawan Latipah, Ipat Leo Anggara Luqman Hakim Luthfiany, Delia M. Albi Sahal Ma'hadi M. Prima Jaya M. Rachmat Jailani M. Zainil Muhsin MA Arifin Maelani, Siti Magdalena Melani, Maria Maharani, Rulistya Malik, Aqsal Maulana Manik, Tuti Khoiriyah Maranti Afifah Maria Magdalena Melani Marwah Eka Putri Maulana, Lucky Hikmat Maulida, Wildan Uyunina Mida Yumaidila MOCHAMMAD REZA Moh. Heriski Ramadan Mubarok, Faisal Husni Muhamad Abdul Azis Muhammad Ikbal Riyadi Muhammad Luthfi MUHAMMAD YUSUF Muhsin, M Zainil Muhsin, M. Zainil Muhzan Fahrosi Mulyantoro, Anto Musa Mulyadi Nadia Putri Nani Wijaya Nazwa Awlia Maulana Neng Erni Fitriani Ningsih, Desi Fitria Nisa, Karimatun NOERMANSYAH, REZA Nugroho, Hendra Wahyu Nurajriah, Siti Nuria Fitri Ramadani Nurpratomo, Ari Oci Sulastri Sipayung Oktafiani, Restu Palahudin Palahudin Pra Gemini Pra Gemini Praditya, Andita Putri Patricia Sihotang Putri Utami Putri Utami, Putri Qoditul Asrof Ramadoni Rafly Damar Sandi Rahayu, Nuratih Dewi Rahmat Budi Hidayat ramadhani ramadhani Ramadhanti, Alicia Nurfitriani Ramadoni, Qoditul Asrof Ramdani Haryadi Irzan Ramdani, Shifa Aulia Rasyifa, Chika Resti Amelia Resti Rohayati Restu Oktafiani Restu Purwaningtyas Restu, Faqih Maulana Rian Permana Riansyah Ricken Fillany Rihadatul Aisy, Zahro Rimadini, Amalia Riny Kusumawati Riva Aryani Putri Rizal Habibi Rizaldi Darmawan Rizky Titis Agustianto Rohmat Rusmawan, Regita Saepul Jamaludin Salbiah, Rahma Siti Sari, Selvina Desfa Sastrawan, Berry Shabila Wenintias, Siti Simaludin Andiyansyah SINDI KRISNANDARI Siska Wahyuningsih Siti Inayatun Sabilla Siti Julaiha Siti Maelani Siti mutmainnah Siti Nurhasanah Siti Rahma Sawalia Nabila Sobarudin, Muhamad Fahmi Sri Harini Sri Harini Sri Harini Suci Nuralita Sudarijati Sudarijati Sudarijati Sudarijati Sudarijati Sumirat, Nur Cahya Suprayogi, Hindrawan Suryani, Danu Tika Febriyanti Tini Kartini Tini Kartini Titiek Tjahja Andari Titiek Tjahya Andari Titiek Tjahya Andari Titis Agustianto, Rizky Tun Susdiyanti Violita Eka Lestari Vivih Rahmayanti Wahono, Puji Wahyuni Diandra Maharani Wardhana, Adhitya Ikhsani Wawi Wawi Wawi, Wawi Widia Aulia Rahmah Wulan Sari, Vanny Wulanda Suci Padi, Agtariza Yulianingsih Yulianingsih Yulianingsih Yulianingsih, Yulianingsih Yumaidila, Mida Yuni Yuningsih Zaenudin, Ikhwan Zidan, Muhamad