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FRAMEWORK OF POTENTIAL AND CAREER ARCHITECTURE OF BORDER APPARATUS AND ITS RELATIONSHIP WITH SERVICE PERFORMANCE: A SYSTEMATIC LITERATURE REVIEW Romawi Martin; Maria Christiana Iman Kalis; M. Irfani Hendri
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 6 No. 3 (2026): June
Publisher : CV. Radja Publika

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This article aims to develop a systematic quantitative synthesis regarding the framework of potential and career architecture of Indonesian border apparatus and its relationship with service performance. The background of this study is the limited number of studies that directly connect apparatus potential, talent management, career design, and service performance in border areas, even though these regions have geographical, social, security, and service complexities that differ from non-border areas. The method used in this study is a systematic quantitative literature review guided by PRISMA 2020. The literature was selected from the 2016-2026 period through the Scopus, Google Scholar, Garuda, SINTA, DOAJ databases, and open-access journal portals, with priority given to quantitative studies on competence, talent, merit systems, career development, and civil servant performance, as well as contextual studies on Indonesian border governance. A total of 15 research articles were selected for extraction, consisting of 6 core quantitative studies, 3 supporting studies on career architecture and competence, and 6 contextual studies on border areas. The synthesis shows that competence, talent management, merit systems, work discipline, servant leadership, and bureaucratic reform tend to have a positive relationship with apparatus performance. In the border context, this relationship needs to be mediated through a career architecture that integrates potential assessment, talent pools, competency development, rotation, promotion, and placement based on regional needs. This article produces a conceptual model that can be empirically tested through SEM/PLS-SEM on civil servants working in Indonesian border areas.
DIGITAL HUMAN RESOURCE MANAGEMENT IN PUBLIC SECTOR ORGANIZATIONS IN BORDER AREAS: A SYSTEMATIC REVIEW OF ADOPTION DRIVERS, BARRIERS, AND ORGANIZATIONAL OUTCOMES Jurianto Gambir; Maria Cristiana Iman Kalis; M. Irfani Hendri
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 6 No. 5 (2026): October (ON-PROGRESS)
Publisher : CV. Radja Publika

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Digital transformation in the public sector has encouraged the use of Digital Human Resource Management (Digital HRM) as a strategic instrument for improving organizational efficiency and the quality of public services. Nevertheless, the available studies remain fragmented and have not yet provided a comprehensive synthesis of the relationships among adoption drivers, implementation barriers, and organizational outcomes, particularly in border areas that often face infrastructure and resource constraints. This study conducts a systematic literature review (SLR) to examine the role of Digital HRM in shaping organizational outcomes in the public sector and to identify the factors that influence its successful implementation. It also investigates the drivers and barriers affecting the adoption process. The review follows the PRISMA guidelines and uses Scopus as the primary database. Of the 320 articles identified at the initial stage, 60 remained after preliminary screening, and 30 empirical studies that met the inclusion criteria were analyzed in depth. The quality of each study was assessed using the Mixed Methods Appraisal Tool (MMAT), while the evidence was synthesized through thematic analysis. The findings show that Digital HRM adoption is influenced by technological, organizational, human, and institutional factors. Perceived usefulness, organizational readiness, and leadership support emerged as the most significant drivers, whereas resistance to change, inadequate infrastructure, and digital skills gaps were the most frequently reported barriers. Digital HRM was found to improve operational efficiency, service quality, employee performance, and the quality of decision-making. However, these relationships are often mediated by employee engagement and knowledge sharing. In border areas, limited connectivity and resources are particularly important in determining implementation effectiveness. This study contributes a more integrated synthesis of the relationships among drivers, barriers, and organizational outcomes in public-sector Digital HRM. By positioning border areas as the analytical context, it also broadens a theoretical perspective that has received limited attention. The findings are expected to support the development of Digital HRM policies and implementation strategies that are more responsive to field conditions and capable of adapting to existing constraints.
Co-Authors Adelia, Alfina Ahmad Riyadho Ahmad Shalahuddin, Ahmad Ahmadi AHMADI Ahmadi Ahmadi Ahmadi Ahmadi Alberd Alberd Alya Zatira Ana Fitriana Ananda, Intan Cahya Ananda Ananda, Putri Andy Andy Angga Tritisari Anggraini Syahputri Anita Maharani Anwar Azazi Ari Widiyantoro Arman Jaya Arman Jaya Asari, Rika Asih Idha Listiyowati Augustine, Intanie Ayong Hiendro Bagus Purmono, Bintoro Balqis, Nawal Baras, Theresa Putri Yunita Beny Tamrin Bintoro Bagus Purmono Budhi Alfiyyah Alyaa Cha Cha Windiati Christiana Iman Kalis Clara Jessica Melcie Dahlia Dahlia Damianus, Gosta Daud , Ilzar Daud, Ilzar Dedi Haryadi Dedi Haryadi Deny Ariyanto Dina Setyawati Dody Pratama Marumpe Efa Irdhayanti Eliyana Eliyana Elsa Sari Yuliana Endang Kristiawati, Endang Erlani Erlani, Erlani Erna Listiana Erna Listiana Erna Listiana Fahmi, M. Fahriansyah Fahriansyah Fahruna, Yulyanti Fatchur Rochman Fauzan, Rizky Febriadi , M Alfin Fenni Supriadi Ferdianti, Ferdianti Fitriana , Ana Giriati Giriati Hajijah Hajijah Handi Brata Hanifa, Sarah Harry Setiawan Hasan Ashari Oramahi Hasanudin Hasanudin Hasanudin Hasanudin Hasanudin Hasanudin Helma Malini Helma Malini Helma Malini, Helma Hendry Wijaya Heni Safitri Heriyadi Heriyadi, Heriyadi Iffa, Rikhlatul Ignatia, Juliana Ikram Yakin Ilzar Daud Ilzar Daud Iman Kalis, Maria Chirstiana Intan Putri Irdhayanti , Efa Irdhayanti, Efa Janiarti, Della Juanda Astarani Juanda Astarani Julhuda Julhuda Juniwati Juniwati Jurianto Gambir Kalis, Maria Christiana Imam Kalis, Maria Christiana Iman Kamarullah Karsim, Karsim Kautsar, Gandhy Muhamad Khusnul Hairunnisa Kiki Prio Utomo Kiki Prio Utomo Kiki Prio Utomo Kiki Prio Utomo KURNIA KURNIA, KURNIA Levina, Widya Liani, Liani Listiana , Erna Lucky Saputra Lutian, Kristin M.Khairul Anwari Mailisa, Yessi Maria Christiana Iman Kalis Maria Christiana Iman Kalis Maria Christiana Iman Kalis Maria Christiana Iman Kalis Maria Christiana Iman Kalis Maria Christiana Iman Kalis, Maria Christiana Maria Christiana l Kalis Maria Christina Iman Kalis Maria Christina Iman Kalis Maria Cristiana Iman Kalis Maria Cristiana Iman Kalis Maria Cristiana Iman Kalis Maria Kalis Markel Yosa Marsela Diaz Mazayatul Mufrihah B11212091 Megawati - Meirani Harsasi Mini Arni Muhammad Afif Muhammad Fahmi Muhammad Naufal Shofwan Muhsin Muhsin Mustarudin Nafsiatun Natalia Natalia Nina Kartika Nova Arestia Nur Afifah Nur Afifah Nurul Komari Pramana Saputra Prio Utomo, Kiki Purmono, Bintoro Bagus Ramadania Ramadania, Ramadania Ramadhan, Rizani Reinaldo Dede Putra Renditha Nerazzury Ria Sulastri Riakbar, Bima Ridhota Madini Ridwansyah Ridwansyah Rifki, Maulana Radiyan Rika, Septiani Robita, Naufal Dzaki Rochayati, Indarti Romawi Martin Ruqiah Ganda Putri Panjaitan Ruqiah Ganda Putri Panjaitan Ruqiah Ganda Putri Panjaitan Rustam Rustam Sari Rusmita Sebastian Sigit Wicaksono, Angga Silvanus Ilvan Somak Sukma Febrianti Sulastri, Ria Sunaryono Sunaryono Syahbandi Syahbandi Syahbandi Syahbandi Syahputri, Anggraini Syal, Adrian Syarif Maula Andriansyah Syarifah Novieyana Titik Rosnani Titik Rosnani Titik Rosnani Titik Rosnani Uray Ndaru Mustika Utomo, Kiki Prio Vera, Alensia Anjelika Veronica, Rizka Vitriyan Espa Vitriyan Espa Vitriyan Espa Wahyu Wijayanto Wanty Eka Jayanti Wanty Eka Jayanti Wardhani, Dini Sukma Wendy Wendy Wenny Pebrianti Wenny Pebrianti Wenny Pebrianti YANTO YANTO Yohannes Andriyus Wijaya Yulia Ekawati Tasbita Yuliati Indrayani Yuliati Indrayani Yuliati Indrayani Yulyanti Fahruna