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Journal : Public Service And Governance Journal

Hubungan Kualitas Pelayanan Dan Kompetensi Pegawai Dengan Kepuasan Layanan Kependudukan Pak Kades Mantap Karningsih Karningsih; Sugiyanto Sugiyanto
Public Service and Governance Journal Vol. 5 No. 2 (2024): Juli: Public Service and Governance Journal
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/psgj.v5i2.1902

Abstract

Population administration services in general have not been able to provide satisfaction to the community using population services, for various reasons that are not acceptable to the community, so a form of service that is easy and can be accessed by the community is needed without having to come to the population service center, therefore a comprehensive service is needed. online with the” Pak Kades Mantap” population service program, which is supported by employee competence so that people can get population documents easily and fast. The sample collection technique used is the incidental technique. The data analysis used in this research is qualitative and quantitative analysis. This type of research uses the explanatory type. This shows that the higher the quality of service and competency of the employees, the higher the satisfaction with the population service "Pak Kades Mantap" at the Rejosari Village Office, Kangkung District, Kendal Regency
Pengaruh Kebijakan Promosi dan Harga Tiket Masuk Terhadap Keputusan Wisatawan Berkunjung di Objek Wisata Candi Gedong Songo Kabupaten Semarang Sugiyanto Sugiyanto; Agustin Tri Hastuti; Inggris Yossi Pranatika; Siti Amri Alimatul Muflikhah; Mohammad Syafrizal Affandi
Public Service and Governance Journal Vol. 6 No. 2 (2025): Juli: Public Service and Governance Journal
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/h59c0g59

Abstract

Gedong Songo Temple is a Hindu cultural relic from the Sanjaya Dynasty era which was discovered in 1804 and is located at an altitude of 1,220 to 1,310 meters above sea level. The Minister of Education and Culture designated Gedong Songo Temple as a National Ranked Cultural Heritage Area in 2015 whose preservation must be maintained, including preserving the natural beauty around the Gedong Songo Temple area. This research is to explain  the influence of promotional policies and entrance ticket prices on tourists' decisions to visit the Gedong Songo Temple tourist attraction in Semarang Regency. This type of explanatory research The population in the research was all people who visited the Gedong Songo tourist attraction, Semarang Regency using non-random sampling techniques using incidental sampling and data collection techniques using question nairesvia Google Forms. Meanwhile, hypothesis testing uses statistical The results of the research are (1) The promotion policies with a score of 65.65% and X1Y correlation coefficient show a value of 0.658, indicating a positive coefficient direction. (2) The ticket price enters with a score of 77.77%% and the results of the X2Y correlation coefficient showa value of 0.660, indicating a positive coefficient direction. (3) The hypothesis states that there is an influence of promotional policies and entrance ticket prices on the decision to visit the Gedong Songo Temple tourist attraction, is "accepted". The suggestions in this research are 1) the Semarang Regency Government should promote the Gedong SongoTemple tourist attraction more frequently,2) theSemarang Regency Government needs to improve the existing facilities at the Gedong Songo Temple.  
Hubungan Kualitas Pelayanan Dan Kompetensi Pegawai Dengan Kepuasan Layanan Kependudukan Pak Kades Mantap Karningsih Karningsih; Sugiyanto Sugiyanto
Public Service and Governance Journal Vol. 5 No. 2 (2024): Juli: Public Service and Governance Journal
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/psgj.v5i2.1902

Abstract

Population administration services in general have not been able to provide satisfaction to the community using population services, for various reasons that are not acceptable to the community, so a form of service that is easy and can be accessed by the community is needed without having to come to the population service center, therefore a comprehensive service is needed. online with the” Pak Kades Mantap” population service program, which is supported by employee competence so that people can get population documents easily and fast. The sample collection technique used is the incidental technique. The data analysis used in this research is qualitative and quantitative analysis. This type of research uses the explanatory type. This shows that the higher the quality of service and competency of the employees, the higher the satisfaction with the population service "Pak Kades Mantap" at the Rejosari Village Office, Kangkung District, Kendal Regency
Analisis Aspek Hukum Kualitas Pelayanan BRT (Bus Rapid Transit) Trans Semarang Sugiyanto Sugiyanto; Priskila Kurniawati
Public Service and Governance Journal Vol. 7 No. 1 (2026): Januari : Public Service And Governance Journal
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/psgj.v7i1.3406

Abstract

One of the classic problems of Semarang City as a metropolitan city is related to the arrangement of the transportation system until now not resolved comprehensively. The arrangement of transportation in Semarang City as a trigger for the emergence of problems disproportionate number of vehicles to the number of passengers or residents compared to the volume of roads passed by motorized vehicles in Semarang City. With the increasing population of Semarang City on the one increasing motorized vehicles, the increasing number of motorized vehicles if not balanced with the number or volume of roads passed by motorized vehicles every day, every hour has the consequence of congestion and chaos on several roads in Semarang City. Referring to these conditions, the Semarang City Government is trying to overcome transportation problems by organizing road-based public transportation known as BRT or Bus Rapid Transit Trans Semarang which was first rolled out on September 18, 2009. The legal aspects that underlie the BRT (Bus Rapid Transit) Trans Semarang service are Law No. 22 of 2009, No. 25 of 2009. The Trans Semarang Bus Rapid Transit (BRT) service is expected to address transportation management issues in Semarang, a growing metropolitan city. In this qualitative study, the researcher describes the quality of BRT implementation in Semarang from a legal perspective.
Pemasaran Produk Lokal Berbasis Kesehatan sebagai Strategi Peningkatan Kesejahteraan Masyarakat Desa Plenen sebagai Desa Penyangga Kawasan Industri Terpadu Batang Ainun Ganisia; Karmanis Karmanis; Sugiyanto Sugiyanto
Public Service and Governance Journal Vol. 7 No. 1 (2026): Januari : Public Service And Governance Journal
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/psgj.v7i1.3407

Abstract

This study aims to analyze the marketing of health-based local products in Plenen Village as a buffer village of the Batang Integrated Industrial Estate and its implications for community welfare. The identified problems include limited human resource capacity, restricted market access, and limited understanding of modern marketing strategies among micro and small business actors. This study employs a descriptive qualitative approach with a case study design. Primary data were obtained through in-depth interviews and field observations, while secondary data were collected from official documents, development reports, and related publications. Data analysis techniques included data reduction, data presentation, and drawing conclusions using source and method triangulation to ensure validity. The results indicate that the people of Plenen Village have diverse potential in health-based local products, including healthy processed foods and herbal products. The marketing strategies applied include direct marketing, digital marketing, and partnerships with local communities, which significantly improve community income and welfare. Major challenges still include limited product innovation and human resource capacity. This study concludes that marketing health-based local products can be an effective strategy to enhance the welfare of buffer village communities around industrial estates, provided it is supported by empowerment, innovation, and adequate policies.
Co-Authors Aang Gunawan Abdul Gofir Abdullah Ade Suryo Adinda Adinda Ag Yuswanto Ag. Yuswanto Agnes Dwi Wulan Mahardika Agnes Intan P.W Agung Mike Wijaya Agus Kristiyanto Agustin Tri Hastuti Agustina P. F. Seran Agustina Shinta Ahmad Ahmad Ainun Ganisia Akhmad Rizal Arifudin Alexander Candra Ali Maddinsyah Ambyah Atas Aji Aminudin Aminudin Anak Agung Aris Diartama Andi Jatmiko Ani Riani Hasana Anisa Matinu Saifullah Anisatul Khoir Aprilia Anisyah Fadhillah Annas Marzuki Sulaiman Anzy Indrashanty Ardina Nilam Prawastyorini Arga Safitri Aris Santjaka Ary Kurniati Ary Kurniawati Asim Asim Ayu Trisna Dewi Az Zahro Miftakhuljanah Bambang Soepeno Bambang Supriyanto BAYU KURNIAWAN Belgiawan, Prawira Fajarindra Budi Setiyana Budy Wiryawan Cecep Pahrudin Chatarina Muryani Dadang Agus Suryanto Dedy Cahyadi Dedy Sushandoyo Denny Saputra Desyandri Desyandri dewi, fretika utami DIAN LESTARI Dikpride Despa Dina Dwi Aprilia Disman Disman Diyah Pratiwi djoko subandriyo Doddy Irawansyah Donny Kristanto Mulyantoro Dzakiyya Alya Maharani Eko Muhammad Arif Budiono Elviana R. Simbolon Emi Murniati Endra Yuliawan Endriatmo Soetarto erna wati Erti Hamimi Esensia Azama Bioasa Evy Indriasari Fadila Fitria Wulandari Fahmi Ardiansyah Faisal Amri Fajar Harianto FATIMAH FATIMAH Fatimah Fatimah Fazal Hamdan Fetty Dwi Rahmayanti Fianti Fianti Finsa Zainal Fitri Fatonah Fitria Adhi Geha Nusa Frizal Didin Mardyansyah Andita Gatot Murti Wibowo Godham Eko Saputro Gultom, Henry Casandra Guruh Prasetyo Handoko Hanik Liskustyawati, Hanik Harimukti Wandebori Harits Al Ayyubih Hasriwan Putra Hendri Hermawan Adinugraha Hendri Noviyanto Heni Ruspitasari Herawati Herawati Heri Prabowo Herma Juniati Hermanto Siregar huldan Aulia afandi Husman Husman Ibrahim, Fauzi Ida Ayu Preharsini Kusuma Iftitah Dian Humairoh Ignatius Bayu Atmoko Iis Wahyuningsih Iis Wahyuningsih Ika Putera Waspada Ilham Maulana Prihutama Ilham Wahyu Siadi Indra Iman Sumantri Inggris Yossi Pranatika Irawati Andriani Isnanik Juni Fitriyah iti Amri Alimatul Muflikhah Iwan Nurhadi Jefri Rieski Triyanto Joy Rizki Pangestu Djuansjah Kadim Kadim Kanti Rahayu Karmanis, Karmanis Karningsih Karningsih Kayan Swastika Kayan Swatika Kirara Lena Siswanti Kusfriyadi, Mars Khendra Leny Latifah Lia Meilianingsih Liane Okdinawati Lintar Brillian Pintakami lis Wahyuningsih Lisa Andrianti Listantari Listantari Luh Putu Ratna Sundari Luthfi Ramdhansyah Lutviyah Dwi Nurfadhilah M. Choiroel Anwar Made Wena Maria Magdalena Marjono Marjono Marlia Herwening Megawati Parmasari Moh Khamim Moh Sutoro Moh. Abdul Kholik MOH. TAUFIK Moh.Taufik Mohammad Syafrizal Affandi Muchsin Doewes Mudasir Mudasir MUHAMAD RIZKI Muhammad Ba’tradiansar Muhammad Fajar Marsuki Muhammad Hanif Muhammad Reza Firmansyah Muhammad Tohir Mujiyanto Mujiyanto Nailul Himam Nana Krisdianti Nanang Sugiarto Novaria Fajar Prasetya Novie Dewi Kustiani Nugraha Nugraha Nur rohman Nuri Suryani NURULIA HIDAYAH Oktofa yudha Sudrajad Olfebri Ony Widiarto Pamungkas Pamungkas Parno Pipit Wijayanti Pranoto Pranoto Prasadja Ricardianto Pratiwi, Hasih Primadi Candra Susanto Priskila Kurniawati Priyono Priyono Putra, Bela Rachmat Kartolo Reslyana Dwitasari Ridho Rosmansyah Rismi Fatoni Risna Endah Budiati Riswandi Riswandi Riszal, Akhmad Rita Noviani Rita Pasaribu Ronny Martein Ronny Martien RR. Ella Evrita Hestiandari Rubyah Hutomo Ruknan Ruknan Rully Putri Nirmala Puji Saiful Bahriyanto Sajidan Sajidan Salsabila, Unik Hanifah Santoso, Chiara Nathalie SANUSI SANUSI Sapta Kunta Purnama Sarwono Sarwono Septina Putri Bintari Singgih Prihadi Singgih Prihadi Singgih Subiyantoro Siswandari Siswandari Sitarina Widyarini Siti Amri Alimatul Muflikhah Siti Wahyuni Soesi Idayanti Sri Handayani Sri Purnami Subiakto Soekarno Suci Susanti Sudarti . Sudiyono Sudiyono Sulhadi Sulhadi Sumardi Sumardi Sumarjono Sumarjono Sumarno Sumarno Supriyono Supriyono Suryono Suryono Susy Suswaty Suwidjiyo Pramono Syafrizal Syafrizal Tarkono Tarkono Trapsilo Prihandono Tri Asih Budiati Tri Murti Andayani Tri Sakti Tunggal Dewi Tya Nur Febriana Ugeng Budi Haryoko Ujang Efendi Umiyatun hayati Triastuti Wahyu Widiyaningsih Win Akustia Win Priantoro Wira Citerawati SY, Yetti Yayan Sudaryana Yenny Puspitasari Yessi Affriyenni Yessi Gusleni Yulianti, Erni Yuswanto Yuswanto yuveline aurora zulhelmi zulhelmi