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All Journal Jurnal Teknologi Industri Pertanian Humanika : Kajian Ilmiah Mata Kuliah Umum Journal of Engineering and Management in Industrial System Pedagogi : Jurnal Penelitian Pendidikan Teknika: Jurnal Sains dan Teknologi Journal Industrial Servicess Jurnal Teknik Industri Untirta Prosiding Semnastek REKAYASA Jurnal Teknika International Journal of Artificial Intelligence Research Jurnal Dimensi Pendidikan dan Pembelajaran ELSE (Elementary School Education Journal) : Jurnal Pendidikan dan Pembelajaran Sekolah Dasar Jurnal SOLMA Paedagoria : Jurnal Kajian, Penelitian dan Pengembangan Kependidikan Martabe : Jurnal Pengabdian Kepada Masyarakat Majalah Ilmiah Pengkajian Industri Jurnal Ilmiah Mandala Education (JIME) JURNAL PENA EDUKASI SCAFFOLDING: Jurnal Pendidikan Islam dan Multikulturalisme Journal of Social Studies (JSS) Jurnal Ilmiah Profesi Pendidikan Jurnal Pendidikan Dasar Perkhasa Eduproxima : Jurnal Ilmiah Pendidikan IPA Jurnal Manajemen Pendidikan dan Ilmu Sosial (JMPIS) International Journal of Mechanical Engineering Technologies and Applications (MECHTA) Jurnal Pendidikan dan Pembelajaran Indonesia (JPPI) Abditeknika - Jurnal Pengabdian Kepada Masyarakat Journal of Research in Instructional Prisma Sains: Jurnal Pengkajian Ilmu dan Pembelajaran Matematika dan IPA IKIP Mataram Edumatica: Jurnal Pendidikan Matematika TEKNOLOGI NUSANTARA Eduvest - Journal of Universal Studies Journal of Economics and Management Scienties Lektur, Jurnal Ilmu Komunikasi Jurnal Sains dan Teknologi Jurnal Pengabdian Dinamika Journal of Systems Engineering and Management Journal of Innovation and Teacher Professionalism Teaching, Learning, and Development Jurnal Pendidikan IPA Indonesia MUDARRISA: Jurnal Kajian Pendidikan Islam
Ratna Ekawati
Jurusan Teknik Industri Universitas Sultan Ageng Tirtayasa
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A comparative study on e-wallet user perceptions: Pre- and post-COVID-19 analysis using e-SERVQUAL Wahyuni, Nuraida; Fauzan, Zahran; Gunawan, Akbar; Anggraeni, Shanti Kirana; Febianti, Evi; Ekawati, Ratna
Journal Industrial Servicess Vol 9, No 1 (2023): April 2023
Publisher : Universitas Sultan Ageng Tirtayasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36055/jiss.v9i1.19060

Abstract

The use of e-wallets in Indonesia has been developing since their emergence in 2011. The circulation of electronic money has been increasing, particularly in urban areas, due to the rising digital literacy of people. However, there was a significant increase during the Covid period when restrictions were imposed on community activities to prevent the spread of the virus. During this period, the circulation of electronic money more than doubled from the previous year. The perception of e-wallet users is crucial as it provides valuable information about their expectations and preferences. This information helps e-wallet providers determine whether their products or services meet the users' expectations. The e-SERVQUAL method is used to measure e-wallet user perceptions, which evaluates the quality of electronic services provided by companies through electronic media. Therefore, this study aims to investigate whether there is a significant difference in e-wallet user perceptions using e-SERVQUAL before and after the Covid period. The survey method was used in this study. The results showed a significant difference between users' perceptions before and after the Covid period with a significance value below 0.05.
Evaluating service performance at a community health center: Promethee and Lean Service methodologies Febianti, Evi; Anggraeni, Shanti Kirana; Zhen, Alya Rahmayani; Wahyuni, Nuraida; Ekawati, Ratna
Journal Industrial Servicess Vol 9, No 2 (2023): October 2023
Publisher : Universitas Sultan Ageng Tirtayasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36055/jiss.v9i2.21889

Abstract

Puskesmas XYZ, situated in Cilegon City, serves one or multiple sub-districts as a primary healthcare facility, boasting a commendable performance rating of 3.66. To elevate service quality, the Mayor of Cilegon has suggested transitioning to the Regional Public Service Agency system, granting the health center operational autonomy apart from local government dependencies. Despite its laudable performance, Puskesmas XYZ requires enhancements to adopt the BLUD system, as indicated in Cilegon's 2020 Public Service Assessment Report. The report highlights six areas necessitating improvement: service policies, professional human resources, information systems, facilities, and infrastructure, as well as consultation and complaint mechanisms. This study aims to assess and prioritize improvement strategies using the Servperf model and PROMETHEE method. PROMETHEE calculations identified 10 alternatives with negative net flow: E4, RS2, TA3, E3, E5, AS2, RS3, AS1, RS4, and E1. Moreover, the process definition mapping identified 5 alternatives with activity flows across administration, general polyclinic, and pharmacy sections. This breakdown includes 11 activities as VA, 7 as NVA, and 2 as NNVA. Additionally, a root cause analysis (RCA) employing the 5 Whys method was conducted to identify issues and propose viable enhancements for Puskesmas XYZ. These measures aim to empower the health center, fortify its services, rectify weaknesses, and ultimately bolster healthcare provisions for the community.
Application of house of risk to analyze supply chain risks in MSMEs (food processing industry) Wahyuni, Nuraida; Trenggonowati, Dyah Lintang; Ibrahim, Maulana Malik; Anggraeni, Shanti Kirana; Ekawati, Ratna; Febianti, Evi
Journal Industrial Servicess Vol 9, No 2 (2023): October 2023
Publisher : Universitas Sultan Ageng Tirtayasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36055/jiss.v9i2.21888

Abstract

Supply chain risk management plays a pivotal role for businesses, regardless of their size—be it large industries or Micro, Small, and Medium Enterprises (MSMEs). Even in MSMEs, supply chain risk management is crucial to mitigate potential risks stemming from various events. Consider BS, an MSME producing bread in Cilegon city, established in 2020, aspiring for market expansion. However, BS faces internal challenges such as fluctuating flour availability, recurring machine breakdowns twice a month, and consumer returns due to order discrepancies. Thus, this study aims to analyze supply chain risks to proactively prevent these recurrent events. The method employed here is the House of Risk. Through data processing, 32 risk events were identified by mapping supply chain activities based on the SCOR principle. From these events, 18 risk agents were derived, highlighting critical areas that require resolution. Employing a Pareto diagram, six priority risk agents have been identified for immediate resolution.
Building a resilient supply chain: Mitigating risks in label-holder production Ulfah, Maria; Bahauddin, Achmad; Ekawati, Ratna; Sonda, Atia; Muharni, Yusraini; Fachrur, Aditya Rahadian
Journal Industrial Servicess Vol 10, No 1 (2024): April 2024
Publisher : Universitas Sultan Ageng Tirtayasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62870/jiss.v10i1.24497

Abstract

This study investigates risk mitigation strategies within the label holder supply chain at a company specializing in convection-produced label holders. The House of Risk approach will be used to identify and prioritize potential risks and their sources throughout the supply chain activities, as defined by the Supply Chain Operation Reference (SCOR) method. Common supply chain risks include torn mica, detached stitches, and improper strap lengths. The risk identification process within the label holder supply chain activities resulted in 30 risk events, 27 risk agents, and 13 prioritized risk mitigation actions. These actions include regular routine machine maintenance, employee briefings, identifying backup suppliers, consistent performance monitoring, station coordination before production, machinery and tool upgrades for quality assurance, yearly shutdowns/maintenance, establishing customer contracts, user feedback coordination, training for raw material receiving personnel, implementing periodic product testing, enacting efficient inventory management practices, and improving finished goods quality management.
Bibliometric analysis of lean and green healthcare integration using Publish or Perish (PoP) Febianti, Evi; Ilhami, M. Adha; Ekawati, Ratna; Setiawan, Hadi
Journal Industrial Servicess Vol 10, No 1 (2024): April 2024
Publisher : Universitas Sultan Ageng Tirtayasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62870/jiss.v10i1.24476

Abstract

Lean Healthcare is an approach to management systems that can change the mindset of hospitals, making healthcare more organized by reducing waste. Waste can be defined as any activity that does not add value to a process. The study recommends a bibliometric analysis of this problem. This is necessary to identify research trends or gaps that still exist. Data searches use Publish or Perish software, while data analysis uses VOSviewer software. The search results and data analysis suggest that trends for Lean Healthcare problems will likely be resolved by integration with green practices. The final process can be carried out considering environmental sustainability factors.
Identification and strategy for the risk mitigation of supply chain with Fuzzy House of Risk: A case study in pallet products Ulfah, Maria; Bahauddin, Achmad; Trenggonowati, Dyah Lintang; Ekawati, Ratna; Arina, Faula; Sonda, Atia; Ridwan, Asep; Ferdinant, Putro Ferro
Journal Industrial Servicess Vol 9, No 1 (2023): April 2023
Publisher : Universitas Sultan Ageng Tirtayasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36055/jiss.v9i1.18953

Abstract

X Corp. is a manufacturing company that produces various wood packaging products, including pallets, which are in high demand, particularly for export commodities. However, the company's supply chain activities are often affected by various risks. If these risks are not addressed in a timely manner, they could disrupt the supply chain and lead to negative consequences for the company. Therefore, the company management needs to implement supply chain risk management to identify and mitigate these risks. This study aims to identify the risks that have occurred or are likely to occur in the supply chain of X Corp. and determine which risks should be prioritized for mitigation. The fuzzy house of risk method was used to analyze the data. The results of the study identified 38 risk events and 22 risk agents. Additionally, 17 proactive actions were proposed to the company to address the priority risk agents and mitigate their potential impact.
Minimasi Pemborosan Pada Proses Produksi Tahu Dengan Menggunakan Metode AHP dan Valsat Febianti, Evi; Muharni, Yusraini; Prameswari, Latifa Dewi; Anggraeni, Shanti Kirana; Ekawati, Ratna; Wahyuni, Nuraida
Journal of Systems Engineering and Management Vol 2, No 1 (2023)
Publisher : Universitas Sultan Ageng Tirtayasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36055/joseam.v2i1.19401

Abstract

Pabrik Tahu XYZ merupakan salah satu UMKM yang saat ini masih memproduksi tahu setiap hari. Pabrik Tahu XYZ ini memiliki 7 tahapan utama proses produksi. Permasalahan yang terjadi adalah pada saat proses produksi  terdapat pemborosan (waste). Pemborosan tersebut tentunya harus diminimasi karena tidak memiliki nilai tambah terhadap produk yang dihasilkan. Tujuan penelitian ini adalah menentukan pemborosan yang paling berpengaruh dari hasil bobot AHP dan dapat ditentukan tools yang digunakan pada VALSAT  untuk mengatasi pemborosan yang terjadi, serta memberikan usulan perbaikan yang perlu dilakukan untuk meminimasi pemborosan. Hasil penelitian menunjukkan dengan metode AHP didapatkan bobot 0,446 pada waste defect yang berpengaruh sangat tinggi terhadap proses produksi tahu putih. Pada VALSAT yang dipilih adalah Process Activity Mapping (PAM) dengan skor sebesar 4,31 dan Quality Filter Mapping (QFM) dengan skor sebesar 4,16. Dua tools tersebut terpilih karena memiliki korelasi tinggi terhadap pemborosan yang terjadi pada proses produksi tahu putih.
Penerapan Metode Six Sigma dalam Pengendalian Kualitas Produk Kabel Low Voltage Konduktor Tembaga pada PT JCC Tbk Ulfah, Maria; Trenggonowati, Dyah Lintang; Ekawati, Ratna; Arina, Faula; Sonda, Atia; Wulandari, Anting
Journal of Systems Engineering and Management Vol 2, No 1 (2023)
Publisher : Universitas Sultan Ageng Tirtayasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36055/joseam.v2i1.19398

Abstract

PT JCC Tbk. merupakan perusahaan yang memproduksi berbagai jenis kabel listrik.,salah satu diantaranya kabel listrik tegangan rendah penghantar tembaga. Dalam proses produksinya, kabel low voltage konduktor tembaga masih ditemukan beberapa defect. Tujuan penelitian adalah menentukan CTQ (Critical To Quality), menghitung nilai Defect Per Million Opportunities (DPMO) dan nilai sigma di PT JCC  Tbk, menentukan defect terbanyak dan faktor-faktor penyebab munculnya defect, dan memberikan usulan perbaikan untuk mengurangi terjadinya defect pada produk kabel low voltage konduktor tembaga. Penelitian ini menggunakan metode six sigma yaitu suatu metode yang dapat membantu pihak perusahaan dalam meningkatkan kualitas produknya. Berdasarkan penelitian ini dapat ditentukan jenis CTQ sebanyak 26 jenis dan hanya terfokus pada 9 jenis. Nilai DPMO sebesar 182.235.416 dan nilai sigma yang didapatkan sebesar 5,06455730 yang berarti PT JCC Tbk merupakan industri rata-rata USA. Defect yang paling banyak terjadi ialah diameter kabel lebih dari spesifikasi, sedangkan faktor penyebab terjadinya munculnya defect adalah terdapat pada faktor manusia, mesin, material, metode, dan pengukuran dan usulan perbaikan untuk mengurangi terjadinya defect pada produk kabel low voltage konduktor tembaga adalah dengan merevisi atau memperbarui operation Standard oleh process engineering, melakukan pengadaan mesin extruder otomatis, mengadakan training atau pelatihan terhadap operator secara rutin, melakukan training terhadap operator, melakukan pengecekan dan mengupdate kalibrasi pada alat ukur, melakukan pengecekan ulang dan memastikan SPK yang tertulis benar, mengembalikan dan menerima ulang bahan konduktor dari supplier, dan melakukan perawatan terhadap mesin secara rutin oleh maintenance. 
TANTANGAN DAN STRATEGI GURU DALAM PENERAPAN MODEL PROJECT BASED LEARNING UNTUK MENINGKATKAN CRITICAL THINKING SISWA SD Eka Putri, Nur Yasfin; Purwaningsih, Endang; Ekawati, Ratna
Paedagoria : Jurnal Kajian, Penelitian dan Pengembangan Kependidikan Vol 15, No 4 (2024): Oktober
Publisher : Universitas Muhammadiyah Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31764/paedagoria.v15i4.26270

Abstract

Abstrak: Penerapan model project based learning (PjBL) di Sekolah Dasar menimbulkan tantangan signifikan bagi guru, terutama dalam uapaya meningkatkan kemampuan berpikir kritis siswa. Penelitian ini bertujuan untuk menyelidiki tantangan utama yang dihadapi guru dalam menerapkan PjBL dan strategi yang dapat digunakan untuk mengatasi tantangan tersebut. Kemampuan berpikir kritis penting dalam pembelajaran berbasis proyek, dan multimedia interaktif dapat digunakan untuk mengembangkan kemampuan ini. Penelitian ini menggunakan pendekatan kualitatif dengan mengumpulakn data melalui observasi, wawancara, dan dokumentasi. Hasil penelitian menunjukkan bahwa banyak tantangan yang dihadapi seperti keterbatasan pernagkat dalam penyusunan media pembelajaran, kurangnya kreativitas dan kemampuan dalam perancangan model pembelajaran, serta kurangnya antusiasme siswa dalam berpartisipasi dalam proses pembelajaran. Tantangan tersebut dapat diatasi dengan berbagai hal seperti penyediaan infrastruktur yang memadai, adanya pelatihan terbaru bagi guru, serta peran aktif guru dalam memberikan kebebasan bagi siswa untuk mengekspresikan pendapat serta hasil pembelajaran mereka serta adanya apresiasi dari guru terkait keberanian siswa dalam berpartisipasi. Diharapkan dengan berbagai solusi tersebut dapat meningkatkan kemampuan berpikir kritis dan pemahaman siswa.Abstract:  The implementation of the Project-Based Learning (PjBL) model in elementary schools poses significant challenges for teachers, particularly in efforts to enhance students' critical thinking skills. This study aims to investigate the main challenges faced by teachers in applying PjBL and the strategies that can be employed to overcome these challenges. Critical thinking skills are essential in project-based learning, and interactive multimedia can be utilized to develop these skills. This research employs a qualitative approach, collecting data through observations, interviews, and documentation. The results indicate that teachers face numerous challenges, such as limitations in resources for developing learning media, a lack of creativity and capability in designing learning models, and insufficient student enthusiasm in participating in the learning process. These challenges can be addressed through various measures, such as providing adequate infrastructure, offering up-to-date training for teachers, and encouraging teachers to actively allow students to express their opinions and showcase their learning outcomes. Additionally, acknowledging students' courage to participate can further support their engagement. It is hoped that these solutions will enhance students' critical thinking abilities and understanding.
PERANCANGAN KEMASAN PLASTIK ISI ULANG PADA IKM KOTA CILEGON UNTUK MENINGKATKAN NILAI TAMBAH MASYARAKAT Gunawan, Akbar; Febianti, Evi; Ekawati, Ratna
Jurnal Pengabdian Dinamika Vol 5, No 1 (2018)
Publisher : Universitas Sultan Ageng Tirtayasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62870/dinamika.v5i1.8750

Abstract

One of the Ministry of Industry and Trade assistants in the city of Cilegon produces types of liquid soap whose products are named Her Clean. Products produced include dishwashing liquid soap, floor cleaning liquid, glass cleaner, clothes lubricant, clothes perfume, handwashing liquid soap, vehicle washing soap liquid, vehicle tire polish and so on. During this time the IKM packaged liquid soap products using plastic bottles of various sizes. After conducting a survey by asking consumers around Cilegon, they want to make refill packs made from plastic which can also be used daily with added value as a secondary product. So that this study aims to design plastic refill packs of liquid soap products in the city of Cilegon Ikm to increase community added value. The results obtained from the community service research were obtained by refill plastic packaging in the form of 450ml size pounch which was representative in accordance with the added value and consumer desires such as standing pounch, thick, transparent, spoutpack, and complete labeling containing how to use, barcode, net, production
Co-Authors Achmad Bahauddin Acmad Ghozali Arsyad Ade Eka Anggraini Ade Irman S Mutaqin Ade Irman, Ade Adha Ilhami, Muhammad Aditiya Eko Saputro Aditya Rahadian Fachrur Agustina, Baiq Alam Kurnia M. Amalia, Alviena Tazky Amanah, Umi Noer Andhita Dianponti Putri Kurnia Andriyani, Fitria Anggraeni, Shanti Kirana Anggraeni, Shanti Kirana Anggraini, Dhea Ayu Ani Umyati Ani Umyati Anjani, Fitri Anjar Hermawan Anting Wulandari Anugerah Tesa Aulia Apriyani Apriyani Aribowo , Didik Arina, Faula Asep Ridwan Aurelia, Davina Aynin Mashfufah Azizah, Siti Salwa Lita Bobby Kurniawan Candra Utama Chaw, Ei Phyu Damopolii, Insar Dede Mulyana Dedi Kuswandi Desmira Desmira, Desmira Dewi, Elsa Haruna Dewi, Santi Kurnia Didik Aribowo Dyah Lintang Trenggonowati Effan Astrianto Effendi, Muhammad Idris Eka Putri, Nur Yasfin Endang Purwaningsih Estianto, Dwi Evi Febianti Evi Febianti Evi Febianti Faizah, Siti Fatiha, Dilla Alfi Fatkhurrohman, M. Faula Arina Fauzan, Zahran Fauziyah Fauziyah Febianti, Evi Febianti, Evi Febiati, Evi Fellek Getu Tadesse Ferdinant, Putro Ferro Fikri Disyacitta Firdha Tamia Puteri Firmansyah, Juli Fitriyah, Siti Ni’matul Gunawan, Akbar Gunawan, Akbar Hapsari, Ayuningtyas Woro Hasanah, Annisa Heni Safitri Herawati Susilo Herdito, R Dedy Hestiningtyas Yuli Pratiwi I Wayan Dasna Ibrahim, Maulana Malik ICHWAN ICHWAN Imroatul Mufidah, Imroatul Inayah, Syarifah Rahmatul Indra Alfian Intan Sari Rufiana Islami, Kaisra Alfikri Izzah, Atikah Nur Jaka Nugraha Jiwana Adikara, Gilang Juliani Putriama Juliani Putriama kulsum kulsum Leba, Imanuel Herlimus Lely Herlina Lilis Karnita Soleha Lismi Animatul Chisbiyah M. Ramli M.Wildan Alief Manuhara Bramandipo T Mardhatillah, Mardhatillah Maria Ulfah Mariani, Sijah Mayasari, Ervira Melwita Delfi Anggraeni Mira Febriana Mira Febrina Mohammad Riza Hafidz Mufida, Nurul Fajriyatuz Zahro Muhamad Hidayat Muhammad Adha Ilhami Muhammad Riza Hafidz, Muhammad Riza Muharni, Yusraini Muharni, Yusraini Mukarrom, Akhdan Mustakim, Siti Salina Binti Mustofa Abi Hamid Nabila Ikrima Nafingah, Hanim Nahdhiah, Umi Nasir, Nur Indah Ririn Fitriani Ningsih, Tutut Hartina Ilmiah Novi Trisnawati Novi Trisnawati Nur Lailly Tri Wulansari Nuraida Wahyuni Nuraida Wahyuni Nursitasari Amaliya, Fierda Ode Naana, Tesya Mahdaniya Oktaviani Adhi Suciptaningsih Oktavianto, Deo Arief Parwanto, Kurniawan Permata, Endi Pramesti, Fikha Anggraini Asih Prameswari, Latifa Dewi Pratama, Bima Wahyu Pratiwi Wahyu Widiarti Prawira, Ardenta Toga Prihasetya, Galih Putri, Lifa Rosiana Putro Ferro Ferdinant Putro Ferro Ferdinant Putro Ferro Ferdinant Putro Ferro Ferdinant Radeni Sukma Indra Dewi Rahman, Sidqi Aulia Randy, Mohammad Yusuf Reno Prasetyo Riska Pristiani Riza Andrika Rachman Rizky Amdila Rizky Amdila Rizky Maulana, Rizky Rofiqi, Ainur Rosyada, Nurrizka Arina Sakina, Balik Sholikhatus Saptiyadi, Arif Saputro, Eko Prasetyo Nugroho Sayputra, Marco Setiawan, Hadi Shanti Kirana Anggraeni Shanti Kirana Anggraeni Shanti Kirana Anggraeni Shirly Rizki Kusumaningrum Sigit Priatmoko Siti Mufidah Slamet Arifin Sonda, Atia Sri Rahayuningsih Sri Untari Sudirman - Sujito Sujito Sukmaning Adji, Sandra Sukoriyanto Sumardani, Dadan Suprihatin Suprihatin Suprihatin Suprihatin Suprihatin Suprihatin Suprihatinr, Suprihatinr Supriyono Supriyono Susriyati Mahanal Suyono Suyono Titi Candra Sunarti Trenggonowati, Dyah Lintang Tri Wahyu Ningsih Triani Wulandari Triani Wulandari Ulfah, Maria Ummi, Nurul Viki Dwi Aditya Wahyudi Wahyudi Wahyuni, Arum Wahyuni, Nuraida Wahyuni, Nuraida Wanti, Astika Berliana Wicaksono, Samsiar Tri Bagus Widiasih, Widiasih Widiyanti Widiyanti, Widiyanti Wulandari, Anting Wulandari, Anting Wuri Handayani Yambi, Tomás de Aquino Caluyua Yan Ferdian Yandra Arkeman Yandra Arkeman Yani, Dwi Yuli Soesetio Yusriana, Rosavella Nabila Yusuf Randy, Mohammad Zakirman Zakirman Zhen, Alya Rahmayani