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All Journal JUIMA : Jurnal Ilmu Manajemen JURNAL RELASI STIE MANDALA JEMBER JAM : Jurnal Aplikasi Manajemen Jurnal Minds: Manajemen Ide dan Inspirasi International Journal of Artificial Intelligence Research International Research Journal of Management, IT & Social Sciences Journal of Economic, Bussines and Accounting (COSTING) Jesya (Jurnal Ekonomi dan Ekonomi Syariah) Journal of Humanities and Social Studies GANEC SWARA EKUITAS (Jurnal Ekonomi dan Keuangan) Jurnal Bisnis dan Kewirausahaan Jurnal Informasi dan Teknologi International Journal of Economics Development Research (IJEDR) Jurnal Manajemen Pelayanan Hotel Prospek: Jurnal Manajemen dan Bisnis Jurnal Ilmiah Satyagraha Jurnal Scientia Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Quantitative Economics and Management Studies ABM: International Journal of Administration, Business and Management Jurnal Pengabdian kepada Masyarakat Journal of Tourism Economics and Policy JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) Journal Research of Management Journal of Applied Management Studies Journal of Innovation Research and Knowledge BHAKTI PERSADA Jurnal Aplikasi IPTEKS (Journal of Applied Sciences and Technology) Jurnal Bisnis dan Kewirausahaan Jurnal Sistim Informasi dan Teknologi Majalah Ilmiah Widyacakra Malcom: Indonesian Journal of Machine Learning and Computer Science Journal of Social Science Paradharma: Jurnal Aplikasi IPTEK Relasi : Jurnal Ekonomi ABM: International Journal of Administration, Business and Management Jurnal Ar Ro'is Mandalika (Armada) J-CEKI International Journal of Social and Political Sciences
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The Influence of Service Quality, Trust, and Brand Image on Consumer Purchase Decisions of CCTM Products in Naeboruk, Viqueque District, Dili, Timor Leste Almeida, Antonio de; Dewi, Luh Komang Candra; Karta, Luh Putuh Agustini
Jurnal Ar Ro'is Mandalika (Armada) Vol. 5 No. 3 (2025): JURNAL AR RO'IS MANDALIKA (ARMADA)
Publisher : Institut Penelitian dan Pengembangan Mandalika Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59613/armada.v5i3.5136

Abstract

In a competitive business environment, understanding the factors that influence consumer decisions is crucial. Service quality, trust, and brand image are key elements that can determine purchasing decisions. This study aims to explore the influence of Service Quality, Trust, and Brand Image on the decision to purchase CCTM products in Naeboruk, Viqueque, Dili, Timor - Leste. This study uses a quantitative approach involving 100 respondents selected through purposive sampling, namely consumers who are currently and have previously purchased CCTM products. Data was collected through a questionnaire designed to measure the variables of Service Quality, Trust, and Brand Image, as well as purchasing decisions. Data analysis was conducted using multiple regression to test the influence of independent variables on purchasing decisions. The analysis results indicate that Service Quality has a positive and significant influence on consumer decisions, with a regression coefficient of 0.356 and a p-value of 0.001. Meanwhile, Trust shows a negative regression coefficient of -0.185 and a p-value of 0.062, which is not significant. Brand Image has the highest regression coefficient of 1.282 with a p-value of 0.000, indicating a significant influence on consumer decisions. The simultaneous test shows that these three variables together have a significant influence on purchasing decisions, with an F-value of 60.714 and significance of 0.000. This study concludes that Service Quality and Brand Image have a positive and significant effect on consumer purchasing decisions, while Trust is not significant. Therefore, companies need to focus on improving service quality and strengthening brand image to enhance purchasing decisions in the future.
Pemberdayaan Perempuan Perajut di Bali dalam Sektor Pariwisata Yuni, Herinidyah Kartika; Dewi, Luh Komang Candra; Sujadi, Dewiwati
Bhakti Persada Jurnal Aplikasi IPTEKS Vol. 11 No. 1 (2025): Bhakti Persada Jurnal Aplikasi IPTEKS
Publisher : Unit Publikasi Ilmiah, P3M, Politeknik Negeri Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31940/bp.v11i1.24-31

Abstract

Dalam ekonomi budaya Bali, perempuan perajut tradisional memegang peran penting namun kerap tak terlihat dalam mendukung pariwisata berbasis warisan budaya. Meskipun kontribusi mereka signifikan, keterlibatan dalam program pemberdayaan formal masih terbatas, terutama karena kendala struktural dan sosial-budaya. Penelitian ini bertujuan mengeksplorasi tantangan, potensi, dan strategi pemberdayaan perempuan perajut di sektor pariwisata Bali. Metode yang digunakan adalah pendekatan kualitatif deskriptif dengan analisis tematik terhadap wawancara mendalam terhadap sembilan informan perempuan perajut di tiga wilayah: Gianyar, Tabanan, dan Jembrana. Hasil menunjukkan tema dominan berupa ketiadaan pelatihan kewirausahaan, prosedur permodalan yang kompleks, dan beban kerja ganda sebagai hambatan utama. Di sisi lain, keterampilan otodidak dan permintaan pasar yang stabil menjadi kekuatan yang menopang. Rekomendasi strategis mencakup pelatihan teknis yang inklusif, fasilitasi akses pasar digital, dan penguatan dukungan kelembagaan. Temuan ini memperkaya wacana pemberdayaan berbasis komunitas serta memberikan kontribusi penting dalam perumusan kebijakan lokal yang responsif gender dan kontekstual. Studi ini menegaskan bahwa pemberdayaan perempuan perajut tidak hanya soal akses ekonomi, tetapi juga transformasi struktural dalam ekosistem pariwisata yang lebih adil.
The Influence Of Emotional Intelligence And Job Stress On Organizational Commitment Through Job Satisfaction As A Mediating Variable At The Bali Office BASARNAS Sidakarya, Nyoman; Dewi, Luh Komang Candra; Santika, I Putu; Antari, Ni Luh Sili
JHSS (JOURNAL OF HUMANITIES AND SOCIAL STUDIES) Vol 9, No 2 (2025): Journal of Humanities and Social Studies
Publisher : UNIVERSITAS PAKUAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/jhss.v9i2.12706

Abstract

The objective of this study is to empirically examine the impact of emotional intelligence and occupational stress on organizational commitment, with the hypothesis that job satisfaction will serve as an intermediary variable between the predictor variables and the dependent variable. This investigation is being conducted at the Bali National Search and Rescue Agency (BASARNAS) Office. The population of this study comprised 130 employees of the Bali BASARNAS Office. The total sample size of the study was 130 individuals. The data analysis technique that was employed was path analysis, for which the data underwent testing to ascertain its validity, reliability, and classical assumptions. The findings indicated that emotional intelligence exhibited a positive and significant impact on job satisfaction and organizational commitment. Conversely, job stress demonstrated a negative and significant effect on job satisfaction and organizational commitment. Furthermore, job satisfaction exerted a positive and significant influence on organizational commitment. Job satisfaction positively influenced organizational commitment, which was facilitated by emotional intelligence. The present study hypothesizes that organizational commitment can act as a mediating variable on the influence of emotional intelligence on employee organizational commitment. It is predicted that job stress will have a negative effect on organizational commitment through job satisfaction at the Bali Basarnas Office. The present study sought to examine the potential mediating role of organizational commitment in the relationship between work stress and employee organizational commitment at the Bali Basarnas Office. The study posits that the leadership of the Bali Basarnas Office is expected to enhance emotional
Pengaruh Promosi, Aksesibilitas, dan Word of Mouth Destinasi Wisata dalam Meningkatkan Kunjungan Wisatawan di Obyek Wisata Atauro, Dili Dos Santos, Veonita Amena; Luh Komang Candra Dewi; I Nengah Subadra
J-CEKI : Jurnal Cendekia Ilmiah Vol. 4 No. 6: Oktober 2025
Publisher : CV. ULIL ALBAB CORP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/jceki.v4i6.11579

Abstract

This study aims to analyze the influence of promotion, accessibility, and tourism destination attractiveness on tourist visits to Atauro Island, Dili. Atauro is recognized as one of the leading ecotourism destinations in Timor-Leste, offering unique natural, cultural, and marine biodiversity attractions. However, tourist arrival data still shows significant fluctuations each year. This research employed a quantitative approach by distributing questionnaires to tourists as respondents. The data were analyzed using multiple linear regression to examine both partial and simultaneous effects of the variables. The results reveal that promotion, accessibility, and destination attractiveness have a positive and significant impact on tourist visits, both individually and collectively. These findings highlight the importance of effective promotional strategies, improved accessibility, and sustainable destination management to enhance Atauro’s competitiveness as an international tourist destination.
Information on Online Promotion Strategies Based on Go-Food Applications in Creating Marketing Effectiveness Hermiyetti, Hermiyetti; Dewi, Luh Komang Candra; Dharmawan, Donny; Junaedi, I Wayan Junaedi; Utami, Eva Yuniarti
International Journal of Artificial Intelligence Research Vol 7, No 1.1 (2023)
Publisher : Universitas Dharma Wacana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29099/ijair.v7i1.1.1091

Abstract

The research aims to explore the effectiveness of online promotion strategies through the Go-Food application for culinary MSMEs in Jakarta. This research explores the benefits and disadvantages of using online promotional strategies through the Go-Food application. Effectiveness is measured by the number of advantages obtained compared to the losses experienced. The research method is a case study with a qualitative approach. Data collection techniques were carried out using interviews, observation, documentation and literature study. The number of informants studied was 5 informants. The research results show that the online promotion strategy through the Go-Food application has benefits: increasing the number of consumers, expanding the market, increasing income, as a promotional medium, time efficiency and increasing credibility, while the disadvantages can be overcome by technological development carried out in the Go-Food application. Thus, the advantages of using an online promotion strategy through the Go-Food application outweigh the disadvantages, so it can be concluded that the online promotion strategy through the Go-Food application is effective for culinary MSMEs.
SWOT-Based Governance Assessment of BP Batam: Addressing Institutional, Regulatory, and Investment Barriers Yudithia, Yudithia; Yuniartoto, Wahyo; Suryahadi, Suryahadi; Soares, Augusto; Dewi, Luh Komang Candra
International Journal of Social and Political Sciences Vol. 2 No. 1 (2025): April, 2025
Publisher : Austronesia Akademika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69812/ijsps.v2i1.100

Abstract

As Indonesia intensifies its commitment to evidence-based governance and performance accountability through frameworks like SAKIP, there is growing urgency to evaluate the effectiveness of key institutions such as BP Batam. Positioned as the governing body for a strategic Free Trade Zone, BP Batam is tasked with managing licensing, investment, and asset optimization amidst complex regulatory and environmental challenges. This study investigates BP Batam’s governance performance in 2024, which, despite notable successes in investment realization and public satisfaction, calls for a deeper strategic analysis to assess the sustainability and inclusivity of these outcomes. The purpose of this research is to assess institutional strengths, weaknesses, opportunities, and threats using a SWOT framework in order to provide actionable recommendations for policy refinement and governance enhancement. Employing a qualitative descriptive design, the study analyzes secondary data, including the 2024 LAKIP report and related policy documents, selected through purposive sampling. Data were interpreted using thematic content analysis and SWOT matrix coding. The findings indicate that while BP Batam has surpassed its economic targets, it faces internal challenges such as uneven service quality, limited digital integration, and low stakeholder participation. Externally, overlapping jurisdiction and ecological vulnerabilities pose strategic risks. The conclusion emphasizes the need for digital governance acceleration, stakeholder-centered engagement, and regulatory synchronization to transform BP Batam into a model of inclusive and resilient governance.
Analysis of The Influence of Electronic Customer Satisfaction, Application Perceived Value and Electronic Service Quality on Electronic Customer Loyalty of Ruang Guru Application Users Ekasari, Silvia; Dewi, Luh Komang Candra; Efendi, Bahtiar; Sulistiarini, Emma Budi; Jodi, I Wayan Gede Antok Setiawan
MALCOM: Indonesian Journal of Machine Learning and Computer Science Vol. 4 No. 1 (2024): MALCOM January 2024
Publisher : Institut Riset dan Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57152/malcom.v4i1.1028

Abstract

The purpose of this study is to determine whether the perceived value and quality of e-services impact  e-customer loyalty and satisfaction. All users of the educational platform constitute the population studied. In this survey, non-probability sampling technique was used. 100 samples were used in this investigation. Questionnaire was the method used in this study to collect data. Quantitative method was used in this study. Partial least squares (PLS) is a statistical method used with the support of SmartPLS. Several conclusions are drawn from this study, including: Customer satisfaction is directly affected by e-service quality. Electronic customer satisfaction is directly affected by perceived value. E-customer loyalty is directly affected by e-service quality. Electronic customer loyalty is directly influenced by perceived value. Customer loyalty is directly affected by electronic customer satisfaction. Through e-customer satisfaction, e-service quality indirectly affects e-customer loyalty. Thanks to e-customer satisfaction, perceived value indirectly affects e-customer loyalty. Research results show that customer satisfaction and loyalty  are influenced by the extent to which they perceive  positive value when using educational platform services to meet their  learning needs. their.
INOVASI PACKAGING UNTUK PRODUK USAHA KECIL DAN MENENGAH (UMKM) DI DESA PETAK GIANYAR Candra Dewi, Luh Komang; Antari, Ni Luh Sili; Hartini, Ni Made
Paradharma: Jurnal Aplikasi IPTEK Vol. 6 No. 1 (2022): Paradharma: Jurnal Aplikasi IPTEK
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat Universitas Dhyana Pura – Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (375.297 KB) | DOI: 10.36002/jpd.v6i1.1784

Abstract

ABSTRAKUsaha Mikro, Kecil dan Menengah (UMKM) adalah usaha yang dijalankan oleh perorangan, rumah tangga, atau badan usaha kecil. Saat ini, UMKM mengalami kesulitan akibat pandemi COVID-19, khususnya UMKM di Desa Petak. Desa Petak terletak di Kabupaten Gianyar yang merupakan desa yang memiliki tempat wisata, hotel, restoran sehingga UMKM berkembang cukup banyak untuk mendukung pariwisata di Desa Petak. Masalah bagi banyak UMKM di desa Petak adalah pemasaran yang masih konvensional, pemasaran daring belum bervariasi dan kemasannya tidak menarik. Perbaikan dalam kegiatan PHP2D ini adalah dengan memberikan pendampingan dan pelatihan bagi para pelaku UMKM. Dari pendampingan dan pelatihan, UMKM di Desa Petak mampu berinovasi untuk meningkatkan kualitas kemasan dalam rangka memperluas pangsa pasar, dan daya saing produk UMKM Desa Petak.Kata Kunci: inovasi packaging, umkm, pemasaran digitalABSTRACTMicro, Small and Medium Enterprises (MSMEs) are businesses run by individuals, households, or small business entities. Currently, MSMEs are experiencing difficulties due to COVID-19 pandemic, especially MSMEs in Petak Village. Petak Village is located in Gianyar Regency, which is a village that has tourist attractions, hotels, restaurants so that MSMEs developed to support tourism in Petak Village. The problems for many MSMEs in Petak Village were marketing that was still conventional, online marketing was not yet varied and the packaging was not interesting. The improvements in this PHP2D activity were done by providing assistance and training for MSMEs implementers. From mentoring and training, MSMEs in Petak Village were able to innovate to improve packaging quality in order to expand market share and the competitiveness of Petak Village MSME products.Keyword: packaging innovation, MSME, digital marketing
Co-Authors . Syamsulbahri Aat Ruchiat Nugraha Abdul, Elfis Mus Afan Suyanto, Mohamad Alimin, Erina Almeida, Antonio de Amrin Amrin Antari, Ni Luh Sili Ari Astana, I Made Arnold Sultantio Hutabarat Augusto da Conceição Augusto da Conceição Soares Ayunita Sindya Dewi Azlina, Yunidyawati Bahtiar Efendi Bahtiar Efendi Bahtiar Efendi Barick Ahmad Setiawan, Barick Ahmad Budiarto, Balla Wahyu Dadang Suhardi Debora Angelina Halawa Denny Trisna Ardana Desty Febrian, Wenny Dewiwati Sujadi Dian Ariani Diawati, Prety Djakasaputra, Arifin Donny Dharmawan Donny Dharmawan Dos Santos, Veonita Amena Eka Kurnia Saputra Ekasari, Silvia Elizabeth Elizabeth Yohanes Emma Budi Sulistiarini Erina Alimin Erna Erna, Erna Errie Margery Fahrina Mustafa Fajri, Muhammad Iqbal Filomena da Costa Firdaus Yuni Dharta Frans Sudirjo Frans Sudirjo Gusti Noorlitaria Achmad Halawa, Debora Angelina Harimurti Wulandjani Helmi Ali Hermiyetti Hery Erdi Hery Purnomo I Gede Anindya Perdana Putra I Gede Putu Kawiana I Gede Putu Kawiana I Gede Putu Kawiana I Gede Putu Kawiana I Gusti Ngurah Khrisna Siwa Putra I Ketut Agus Darmawan I Ketut Mustika I Ketut Mustika I Made Suardika I Nengah Suardhika I Nengah Subadra I Nengah Suweca I Putu Agus Suarsana Ariesta I Putu Ari Wijaya I Putu Bagus Suthanaya I Putu Gede Angga Sugiarsa I Wayan Gede Antok Setiawan Jodi I WAYAN TERIMAJAYA I Wayan Tisyadana Ibnu Habibi Fauzi Ida Bagus Raka Suardana Irawan, Putu James Adolf Paparang John E.H.J. Foeh Judijanto, Loso Junaedi, I Wayan Junaedi Karta, Luh Putuh Agustini Kespandiar, Tengku Kunto Atmojo L.K. Herindiyah Kartika Yuni Latif Latif Luh Kadek Budi Martini Made Agus Adhy Putra Made Agus Adhy Putra Made Agus Adhy Putra Mokhamad Arwani Mokhamad Arwani Muhammad Asir Musran Munizu Muthi’atul Khasanah Ni Kadek Suryani Ni Luh Kardini Ni Made Hartini Ni Made Sri Cempaka Noer Soetjipto NPMA Durya Nurul Hakiki Putu Edi Ariawan Putu Hema Maharani Ratnawita Ratnawita Reinaldi Wiranata Rulyenzi Rasyid Sani, Indra Santika, I Putu Sanzinha dos Santos Branca Saortua Marbun SETIAWAN JODI, I WAYAN GEDE ANTOK SETYAWAN, I. G. N. Tomi Sherry Adelia Sidakarya, Nyoman Sili Antari SILVIA EKASARI Silvia Ekasari Soares, Augusto Sonny Santosa Sourtua Marbun Marbun Stevanus Kakomore STEVANUS KAKOMORE Sugiarsa, I Putu Gede Angga Sujadi, Dewiwati Suryahadi (Suryahadi) Suwignyo Widagdo Syamsul Ph.D M.A. Hadi Syech Idrus Tanti Widia Nurdiani Uli Wildan Nuryanto Utami, Eva Yuniarti Vandini Putri Nurhabibah Wadzibah Nas Wayan Gede Supartha Yanti Setianti Yudithia, Yudithia Yuni, Herinidyah Kartika Yuniartoto, Wahyo Yusi Faizathul Octavia