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All Journal Syntax Literate: Jurnal Ilmiah Indonesia jurnal syntax admiration Berajah Journal Multidiciplinary Output Research for Actual and International Issue (Morfai Journal) Jurnal ADMINISTRATOR The Indonesian Journal of Politics and Policy (IJPP) Sibatik Journal : Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan International Journal of Social Science, Education, Communication and Economics Jurnal DIALEKTIKA : Jurnal Ilmu Sosial Sinomika Journal: Publikasi Ilmiah Bidang Ekonomi dan Akuntansi Publikasi Ilmiah Bidang Pengabdian Kepada Masyarakat (SIKEMAS) PARADIGMA Jurnal Indonesia Sosial Teknologi Jurnal Indonesia Sosial Sains MODERAT: Jurnal Ilmiah Ilmu Pemerintahan MILRev: Metro Islamic Law Review Jurnal Akademik Pengabdian Masyarakat Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah RESLAJ: Religion Education Social Laa Roiba Journal Jurnal Penelitian Pendidikan Indonesia LAWPASS J-CEKI
Dandan Haryono
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IMPLEMENTATION OF NO-SMOKING AREA POLICY IN THE REGIONAL DEPARTMENT OF EDUCATION AND CULTURE NORTH MOROWALI Sudrajab Petalolo, Eli; Nuraisyah, Nuraisyah; Haryono, Dandan
SIBATIK JOURNAL: Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan Vol. 3 No. 3 (2024): February
Publisher : Penerbit Lafadz Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/sibatik.v3i3.1868

Abstract

This research is to determine the implementation of the Smoke Free Area Policy in the North Morowali Regency Regional Education and Culture Office. The type of research used is descriptive qualitative. Data types use primary data and secondary data. Data collection techniques are carried out through observation, interviews and documentation. The informant withdrawal technique uses purpose. The data analysis used is the Miles, Huberman and Saldana model, namely data collection, data presentation, data condensation and drawing conclusions. Based on the research results, it was found that the implementation of the smoke-free area policy in the North Morowali Regency Regional Education and Culture Office was relatively ineffective, namely the lack of intense communication and the lack of comprehensive and continuous outreach, only a few employees and visitors/community knew about it. regarding the existence of a smoke-free area policy. Meanwhile, regarding the resource aspect, the Regional Education and Culture Office of North Morowali Regency does not have the readiness to implement this policy due to the lack of resources. For example, there is no formation of an anti-smoking task force, there are no special smoking rooms for employees and visitors/public who want to smoke. Furthermore, the disposition factor is the leadership's lack of firmness in imposing fines and sanctions on policy violators. The final factor is the bureaucratic structure where there are no guidelines for implementing Standard Operating Procedures (SOP) in implementing these policies and cooperative relations between institutions are still very lacking.
PERFORMANCE OF THE POPULATION AND CIVIL REGISTRATION SERVICES IN FAMILY CARD MANUFACTURING SERVICES IN NORTH MOROWALI DISTRICT Astriana, Yuyun; Hasbullah, Hasbullah; Nuraisyah, Nuraisyah; Haryono, Dandan
SIBATIK JOURNAL: Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan Vol. 3 No. 4 (2024): March
Publisher : Penerbit Lafadz Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/sibatik.v3i4.1877

Abstract

The aim of this study is to determine the Performance of the Population and Civil Registration Office in Family Card Services in North Morowali Regency. This research employs a qualitative approach through observation, in-depth interviews, and documentation as data collection techniques. Informants were selected using purposive sampling technique, including the Secretary, Head of Dafduk, Head of Pencapil, Population Identity Officer, and a representative of the community. Data analysis techniques include data collection, data display, data condensation, verification, and drawing conclusions. The results show that in the Family Card Services at the Population and Civil Registration Office in North Morowali Regency. Employees have demonstrated good technical skills, including knowledge of task execution, and equipment usage, acquired through training in the office. Employees have been able to understand the complexity of the organization and adapt to their tasks and responsibilities. However, abilities in interpersonal relationships, such as cooperation, motivation, and negotiation, still need improvement. In conclusion, although the Population and Civil Registration Office in North Morowali Regency has shown progress in the technical and conceptual abilities of its employees in Family Card Services, there is still room for improvement in interpersonal relationship skills. It is important to pay special attention to cooperation, motivation, and negotiation skills among employees to enhance the effectiveness and efficiency of services and advance the organization as a whole.
THE EFFECTIVENESS OF OFFICE MANAGEMENT SYSTEMS IN POSO KOTA DISTRICT Nuraisyah, Nuraisyah; Haryono, Dandan; M, Mustainah; Nofitri, Nofitri; Mertina, Serly; Kristian, Kristian; Rivai, Abdul
SIBATIK JOURNAL: Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan Vol. 3 No. 10 (2024): September
Publisher : Penerbit Lafadz Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/sibatik.v3i10.2352

Abstract

This study aims to explore and analyze the effectiveness of office management systems in Poso Kota District, focusing on goal achievement, departmental integration, and adaptation to change. Using a qualitative descriptive approach, the study describes, analyzes, and interprets current conditions in Poso District, Poso Regency. The research was conducted over one fiscal year using primary data from in-depth interviews and systematic observations, as well as secondary data from literature and official documents. Informants were selected purposively based on their understanding of the phenomenon under study. The research instruments included interview guidelines and the researcher as the main instrument. Data analysis followed an interactive model, encompassing data collection, condensation, presentation, verification, and conclusion drawing. Findings indicate that despite structured steps to manage policy and technological changes, the office management system faces significant challenges in achieving administrative efficiency, optimal public service, effective integration between departments, and adaptation to a dynamic work environment. In terms of the three main dimensions—goal achievement, integration, and adaptation—the office management system in Poso Kota District still requires improvements in internal communication, enhanced use of information technology, and staff training to optimize operations and organizational responsiveness.
POLICY IMPLEMENTATION OF VILLAGE FUND ALLOCATION IN SANSARINO VILLAGE, AMPANA CITY DISTRICT, TOJO UNA-UNA REGENCY: A CASE STUDY Fitrina, Fitrina; Khattab, Syahrudin; Haryono, Dandan
SIBATIK JOURNAL: Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan Vol. 3 No. 12 (2024): November
Publisher : Penerbit Lafadz Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/sibatik.v3i12.2549

Abstract

This study investigates the implementation of the Village Fund Allocation policy in Sansarino Village, Ampana City District, Tojo Una-Una Regency. Utilizing a qualitative descriptive approach, this research identifies factors influencing the policy’s effectiveness, including standards, resources, communication, and the socio-economic environment. Data were collected through purposive sampling, involving key informants such as village officials and community members. The analysis applies Van Meter and Van Horn’s policy implementation model. Results indicate significant challenges, including resource inadequacies, lack of coordination, and discrepancies between policy objectives and community needs. Recommendations include enhancing human resources, fostering collaboration among stakeholders, and ensuring better alignment between policy goals and local contexts. This study contributes to the discourse on public policy implementation in rural settings.
IMPLEMENTATION OF THE GENERAL COST STANDARD POLICY IN THE IMPLEMENTATION OF THE REGIONAL REVENUE AND EXPENDITURE BUDGET OF NORTH MOROWALI REGENCY Yongki Leonard Pilongo; Irfan Mufti; Dandan Haryono
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 5 No. 5 (2025): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v5i5.4408

Abstract

This study aims to analyze the implementation of the General Cost Standard (SBU) policy in the implementation of the Regional Revenue and Expenditure Budget (APBD) of North Morowali Regency using the George C. Edward III policy implementation model which includes communication, resources, disposition, and bureaucratic structure variables. This study uses a descriptive qualitative approach with data collection techniques through in-depth interviews, observations, and documentation studies. Data analysis was conducted using the interactive model of Miles, Huberman, and Saldaña. The results of the study indicate that the implementation of the SBU has not been fully effective. In terms of communication, policy information has not been conveyed evenly, resulting in differences in understanding between regional government agencies (OPDs). In terms of resources, limited staff competency and suboptimal integration of financial information systems have led to errors in budget preparation. In terms of disposition, implementers have resisted, maintaining outdated budget patterns and questioning the adequacy of several cost standards. In terms of bureaucratic structure, fragmentation of authority and weak coordination between units have led to a lack of synchronization in policy implementation. This study concludes that successful implementation of the SBU requires strengthened communication, increased staff capacity, consistent commitment from implementers, and improvements to the bureaucratic structure. These findings provide an empirical contribution to the study of policy implementation within local governments.
Implementasi Kebijakan Perhutanan Sosial di Kecamatan Dapurang Kabupaten Pasangkayu Busran, Busran; Suasa, Suasa; Haryono, Dandan
J-CEKI : Jurnal Cendekia Ilmiah Vol. 5 No. 1: Desember 2025
Publisher : CV. ULIL ALBAB CORP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/jceki.v5i1.13270

Abstract

Penelitian ini bertujuan untuk menganalisis implementasi kebijakan perhutanan sosial di Kecamatan Dapurang Kabupaten Pasangkayu. Pendekatan yang digunakan adalah deskriptif kualitatif dengan teknik pengumpulan data melalui wawancara, observasi, dan dokumentasi terhadap tujuh informan yang ditentukan secara purposive. Hasil penelitian menunjukkan bahwa implementasi kebijakan perhutanan sosial belum berjalan efektif. Hambatan utama meliputi lemahnya komunikasi lintas sektor, keterbatasan sumber daya manusia dan anggaran, rendahnya komitmen pelaksana, serta belum jelasnya pembagian tugas antarinstansi. Upaya peningkatan koordinasi, kapasitas masyarakat, dan penegakan sanksi menjadi kunci untuk mewujudkan pelaksanaan kebijakan yang lebih efektif dan berkelanjutan.
Pelayanan Pembuatan E-KTP Pada Dinas Kependudukan dan Pencatatan Sipil Kabupaten Sigi Devina, Adhe; Ardianti, Meri; Lufira, Lufira; Putri, Azmi Mardia; Nurhayati, Nurhayati; Mustainah, Mustainah; Kurnia, Intam; Haryono, Dandan; Borman, Mohammad Riski
PARADIGMA : Jurnal Administrasi Publik Vol. 4 No. 2 (2025)
Publisher : Sekolah Tinggi Ilmu Administrasi (STIA) Pembangunan Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55100/paradigma.v4i2.77

Abstract

This study aims to evaluate the quality of services in issuing Electronic Identity Cards (e-KTP) at the Department of Population and Civil Registration of Sigi Regency based on the five dimensions of service quality in the SERVQUAL model: tangibles, reliability, responsiveness, assurance, and empathy. This research employs a qualitative approach with a descriptive type. Data were collected through observations, interviews, and documentation involving service officers and community members who were in the process of obtaining an e-KTP. Data analysis was conducted through data reduction, data presentation, and conclusion drawing using Miles and Huberman’s analytical technique. The results indicate that the quality of e-KTP services in Sigi Regency has not been fully optimal. In the tangibles dimension, service facilities are considered adequate; however, the waiting room is still narrow and uncomfortable, making it unable to accommodate the number of applicants during peak service hours. In the reliability dimension, services follow established procedures, but the stability of the Population Administration Information System (SIAK) network often experiences disruptions, slowing down the recording and printing processes of e-KTPs. In the responsiveness dimension, officers are deemed responsive and provide clear guidance to the public, although the speed of service completion is highly influenced by network conditions. In the assurance dimension, officers possess the necessary competence, behave politely, and are able to provide a sense of security through open and informative explanations of procedures. Meanwhile, in the empathy dimension, officers demonstrate a friendly attitude, are non-discriminatory, and provide attention to the needs of the community. The conclusion of this study shows that although officers have provided fairly good services, several aspects still need improvement, particularly regarding the enhancement of physical facilities and optimization of the SIAK network. More comprehensive improvement efforts are required so that e-KTP services in Sigi Regency can run more effectively, comfortably, and meet public service quality standards.
Kualitas Pelayanan Administrasi Pasien Di Puskesmas Singgani Kota Palu Rahman, Fathur; Maryam, Sinta; Agil, Muhammad; Desy, Desy; Adji, Vita Adonia; Mustainah, Mustainah; Kurnia, Intam; Haryono, Dandan; Borman, Mohammad Riski
PARADIGMA : Jurnal Administrasi Publik Vol. 4 No. 2 (2025)
Publisher : Sekolah Tinggi Ilmu Administrasi (STIA) Pembangunan Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55100/paradigma.v4i2.78

Abstract

This study aims to analyze the quality of patient administration services at Singgani Health Center in Palu City using the five dimensions of SERVQUAL approach (tangibles, reliability, responsiveness, assurance, and empathy). Health centers as primary health care facilities require optimal administrative systems to support smooth health service delivery to the community. This research employs a descriptive qualitative method with data collection techniques through in-depth interviews, observation, and documentation. Research informants consisted of administrative staff, head of administration, and patients selected through purposive sampling. Data analysis used the Miles and Huberman model including data reduction, data presentation, and conclusion drawing. The results showed that the quality of administrative services has generally been running well with the dimensions of reliability, responsiveness, assurance, and empathy showing positive performance. Administrative staff were assessed as responsive, friendly, meticulous in recording, and able to provide special attention to patients. However, the tangibles dimension still requires improvement, especially regarding the comfort of the waiting room during increased patient volumes. This study recommends optimization of physical infrastructure, enhancement of human resource capacity, development of queue management systems, and strengthening of periodic service monitoring and evaluation
Pelayanan Pemadaman Api Dinas Pemadam Kebakaran dan Penyelamatan Kota Palu Safana, Nabila; Septiara, Siti Anadya; Asran, Asran; Mustainah, Mustainah; Kurnia, Intam; Haryono, Dandan
PARADIGMA : Jurnal Administrasi Publik Vol. 4 No. 2 (2025)
Publisher : Sekolah Tinggi Ilmu Administrasi (STIA) Pembangunan Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55100/paradigma.v4i2.82

Abstract

This study aims to analyze the quality of fire extinguishing services provided by the Palu City Fire and Rescue Service based on SERVQUAL dimensions, namely tangibles, reliability, responsiveness, assurance, and empathy. The research method used is descriptive qualitative with data collection techniques through interviews, observation, and documentation. The results show that the service provided by Palu City Fire and Rescue is generally responsive and professional, especially in terms of reliability and responsiveness. However, there are still challenges in the availability of facilities and infrastructure, accessibility in public spaces, and community awareness regarding the priority of emergency vehicles. The main supporting factors are the competence and spirit of the personnel, government support, and inter-agency coordination. This research recommends improving facilities, conducting regular training, and socializing to the community to enhance the standard of public service by Palu City Fire and Rescue in disaster management
Implementasi  Kebijakan Program Keluarga Harapan Studi Di Kelurahan Taipa Dwitama, Rezdha; Anesyana, Dewi parwati; Juniani, Hanifa; Safitri, Aura Ramadhani; Riyanti, Rivani Arva; Mustainah, Mustainah; Kurnia, Intam; Haryono, Dandan
PARADIGMA : Jurnal Administrasi Publik Vol. 4 No. 2 (2025)
Publisher : Sekolah Tinggi Ilmu Administrasi (STIA) Pembangunan Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55100/paradigma.v4i2.83

Abstract

Program Keluarga Harapan (PKH) adalah program pemberian bantuan sosial bersyarat dari pemerintah Indonesia yang bertujuan untuk mengentaskan kemiskinan dan meningkatkan kualitas hidup keluarga miskin melalui akses pendidikan, kesehatan, dan perlindungan sosial. Program Keluarga Harapan (PKH) berperan penting dalam memperbaiki kesejahteraan masyarakat miskin dengan menstimulasi perubahan cara hidup agar lebih mandiri dan produktif. Di Sulawesi Tengah, khususnya di Kelurahan Taipa, program ini mendapat perhatian sebagai bagian dari upaya peningkatan kesejahteraan sosial masyarakat setempat. Kelurahan Taipa merupakan salah satu wilayah yang menjadi lokasi pelaksanaan Program Keluarga Harapan. Meskipun program ini telah berjalan selama beberapa tahun, masih terdapat berbagai permasalahan yang berpotensi menghambat efektivitasnya. Sebagian masyarakat penerima menilai bahwa pelayanan dalam hal pengurusan administrasi, penyaluran bantuan, dan pendampingan belum sepenuhnya optimal. Hal ini dapat disebabkan oleh keterbatasan sumber daya pendamping, kurangnya sosialisasi yang efektif, ataupun kendala teknis dalam pelaksanaan program. Di Kelurahan Taipa, Program Keluarga Harapan diimplementasikan melalui koordinasi antara pemerintah daerah, Kecamatan Palu Utara, dan kelurahan setempat dengan fokus pada keluarga yang memiliki anak sekolah, ibu hamil, atau lansia, karena keluarga di wilayah ini tergolong miskin dan berhak menerima Program Keluarga Harapan. Penelitian ini menggunakan penelitian kualitatif deskriptif. Hasil penelitian diketahui, dalam pelaksanaannya pelaksanaan Program Keluarga Harapan (PKH) yang dilakukan di kelurahan Taipa Kota Palu Barat yang bertujuan untuk mengentaskan kemiskinan dan meningkatkan kualitas hidup keluarga miskin melalui akses pendidikan, kesehatan, dan perlindungan sosial.
Co-Authors Abdul Rivai Abdul Rivai Adika Tirta Atansyah Adinda Podung Adinda Prameswary Putry Adji, Vita Adonia Adriansa, Muhammad Wandi AGUS PRASTYAWAN AGUS PRIYANTO Agusta Sri Astuti Alamsyah, Andri Alya Sasabila Yabiy Amalia, Miftah Amalia, Rezki Amelia Amelia Anesyana, Dewi parwati Ani Susanti Anisa Auliya Anwar Sanusi Ardianti, Meri Askar Mayusa Asran, Asran Astriana, Yuyun Aura, Audietya Chantieka Bahtiar Bahtiar Bakri, Nuraini Borman, Mohammad Riski Buluade, Irmawati Busran Busran Cicip Zemi Permadi Cisadane, Maharani Aulia Citra Lestari Damay Rusli Damay Rusli Daswati Daswati Desinta Desinta Desy Desy, Desy Devina, Adhe Dian Andriani Dian Andriani, Dian Dinda Ayu Sintawati Diva, Diva Dwitama, Rezdha Elin Elin Esra Citra Togatorop Eva Afrilia Evi Silviana Fadilatunisa Fadilatunisa Fadli Abd. Pattah, Moh. Fani Fani Faradila Oktafiani Fatahillah, Raihan Fathur Rahman Fidya Fidya Fitrina, Fitrina Frans Johannes Lambok Lumban Tobing Hamsa, Ma’mun Hardianti, Dina Hasanuddin Hasanuddin Hasbullah Hasbullah Hasnah Hasrul Hasyim Herry Yohanes Pinontoan Hussain, Sajjad I Kade Sindya Sanjaya Imelda Turisna Mariana Joka Indriani, Niluh Indriyani Indriyani Intam Kurnia Intan Intan Irwan Waris Istiqamah, Andi Nurul Jihan Dzalfana Juniani, Hanifa Juniva Juniva Kamasi, Jesika Julianti Natalia Khattab, Syahrudin Kristian, Kristian Kurniawan, Rendy Lapasila, Isna Lena Marlina Lia Natalia Sonda Lufira, Lufira Lutfiani, Lutfiani M Syukur M. Mau, Rusli M.Syukur, M.Syukur M.Yogi Pratama M Manda, Manda Manggasing, Nasir Mangngasing, Nasir Mardhatilla, Zakia Mastang, Mastang Matimpas, Daniel Charis Maulidina, Cantika Meldi Amijaya Mertina, Serly Mohammad Irfan Mufti MUHAMMAD AGIL Mustainah Mappatoba Nabilla, Desyha Nafadillah Nafadillah Nasir Mangngasing Nasrullah Nasrullah Nasrullah Nasrullah Nawawi Natsir Nawawi, Muh Nazwa Nazwa Nofitri, Nofitri Norma Norma Nur Adha Kausen Nur Aisyah Nur Aisyah Nur Akifa, Sri Nur Alamsyah, M. Nuraisyah Nuraisyah Nuraisyah Nuraisyah Nuraisyah Nuraisyah Nuraisyah Nuramanda Rizkiyah Nurhamni Nurhamni Nurhayati Hamid Nurhayati Nurhayati Nurlatipah Nasir Permadi, Cicip Zemi Pratiwi Pratiwi Pratiwi, Komang Senja Putra Pratama Putri Syifarani, Athiyah Putri, Azmi Mardia Rachmad Rachmad Rafli, Moh Rahma, Deslya Wati Rahmat Ramadhan, Bayu Ramlah, ST Rezky Handayani, Ika Riski Melani Riskiyani, Riskiyani Risti Indah Sari F Riyanti, Rivani Arva Royna, Nanda Aprilia Roynaldo Ondey, Hezron Rusli, Damay S. Pali, Yunus Safana, Nabila Safitri, Aura Ramadhani Sahdiah, Sahdiah Santi, Alvi sanusi, Anwar Septiara, Siti Anadya Silviana, Evi Sinta Maryam, Sinta Siti Anisah Sitti Chaeriah Ahsan Stevanus Garuda Steven Ladjepe Suasa Suasa Suci Handayani, Suci Sudrajab Petalolo, Eli Sulfitri Husain Tala’a, Nadia I Theodorus Amarilla Suryadinatha Tobeli, Inggrid Toneke, Meyriska Chatrine Triani, Neni Veronika, Indah Wahyono, Effendi Yongki Leonard Pilongo Yuda Brahmantiar YULIANI Yulizar Pramudika Zulvina