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Nurhasanah Nurhasanah
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Journal : Public Service And Governance Journal

 1 
Transformasi Digital Pelayanan Publik: Tantangan dan Prospek dalam Implementasi E-Government di Kabupaten Bima Nurlaila Nurlaila; Zuriatin Zuriatin; Nurhasanah Nurhasanah
Public Service and Governance Journal Vol. 5 No. 2 (2024): Juli: Public Service and Governance Journal
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/psgj.v5i2.1468

Abstract

The urgency of this research lies in the importance of digital transformation in enhancing the quality of public services in Bima Regency. This study employs a qualitative descriptive approach to explore digital transformation in public services in Bima Regency. The research subjects involve local government officials, SKPD employees, and the general public to obtain a broad perspective on the obstacles and solutions in digital transformation. The research findings indicate that the implementation of e-Government faces various significant challenges, including accessibility, digital literacy, cultural and organizational changes, official support, and budget allocation. Bima Regency requires an inclusive and affordable approach to develop e-Government services accessible to all layers of society, including those in remote areas and vulnerable groups. Digital literacy emerges as a crucial factor in confronting digital transformation, and structured digital literacy programs can assist the public and government employees in acquiring the necessary knowledge and skills. Cultural and organizational changes are also vital in adopting e-Government, necessitating organizational restructuring, capacity building, and continuous learning. Support from officials and public awareness are also crucial factors in the successful implementation of e-Government. With commitment from officials and public awareness of the benefits of e-Government, local governments can accelerate technology adoption and ensure widespread participation from all layers of society. Additionally, adequate budget allocation is crucial in supporting the development of e-Government, enabling the construction of robust technological infrastructure and enhancing service accessibility.
Transformasi Digital Pelayanan Publik: Tantangan dan Prospek dalam Implementasi E-Government di Kabupaten Bima Nurlaila Nurlaila; Zuriatin Zuriatin; Nurhasanah Nurhasanah
Public Service and Governance Journal Vol. 5 No. 2 (2024): Juli: Public Service and Governance Journal
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/psgj.v5i2.1468

Abstract

The urgency of this research lies in the importance of digital transformation in enhancing the quality of public services in Bima Regency. This study employs a qualitative descriptive approach to explore digital transformation in public services in Bima Regency. The research subjects involve local government officials, SKPD employees, and the general public to obtain a broad perspective on the obstacles and solutions in digital transformation. The research findings indicate that the implementation of e-Government faces various significant challenges, including accessibility, digital literacy, cultural and organizational changes, official support, and budget allocation. Bima Regency requires an inclusive and affordable approach to develop e-Government services accessible to all layers of society, including those in remote areas and vulnerable groups. Digital literacy emerges as a crucial factor in confronting digital transformation, and structured digital literacy programs can assist the public and government employees in acquiring the necessary knowledge and skills. Cultural and organizational changes are also vital in adopting e-Government, necessitating organizational restructuring, capacity building, and continuous learning. Support from officials and public awareness are also crucial factors in the successful implementation of e-Government. With commitment from officials and public awareness of the benefits of e-Government, local governments can accelerate technology adoption and ensure widespread participation from all layers of society. Additionally, adequate budget allocation is crucial in supporting the development of e-Government, enabling the construction of robust technological infrastructure and enhancing service accessibility.
Co-Authors A. Hadian Pratama Hamzah A. Mila Septian Haryati Abda Abda Abu Bakar Adilah Mardhiyah Agung Abadi Kiswandono Ahmad Jupri Aiga Sheira Rait Ake Wihadanto Ambo Dalle Andi Rusdi Walinono Anggit Yoebrilianti Anis Dwi Kristiyowati Annisa Dwi Elsa Refina Ardoni Ardoni Arifuddin Arifuddin Ashar Pajarungi Anar Asrin Asrin Astini, Baik Nilawati Audri Olivia Awal Nur Kholifatur Rosyidah Baik Nilawati Astini Baiq Nada Buahana Bambang Supriadi Budi Susetyo Cindy Claudia* Cindy Dwi Rahmadani Claudia, Maria Cindi Daffa Hauzan Nabil Dahlia Arief Rantauni Dahliana Abdullah Darmiany Darmiany David Yudianto Deby Cyntia Yun Deli Aulia Dessy Fitria Nastiti Devi Annisa Marpaung Devi Surasti Diana Rahmi Dina Aprilia Dwi Istati Rahayu Dwita Prisdinawati Elijon Tumanggor Elsa Ramayeni Elza Wardani Emilia Susanti Erni Ratna Suminar Erwin Purwaningsih F. Husni Hasbullah, F. Husni Fachry Abda El Rahman Fahruddin Fahruddin Fahrurrozi Rahman Fajriani Fajriani Fhonna Arrayyan Ibrahim Firmansyah Kusumayadi Fitria Apriani Julianti Fitriani Fitriani Fuji Rahmat Gadis Eva Rofida Gilang Ramadhan Guruh Hikmatul Akbar Habib Duanda Hadian Pratama Hamzah Hafsah Hafsah Hajri Febria Fitri Halvy Gilang Kurniawan Hamzah Hasyim Hariati Hariati Hasnawati Hasnawati HENDRA SETIAWAN Heri Hadi Saputra Heri Satria Heriansyah Hilman Ahydi Hudi Yusuf Husniati Husniati I Made Swasta Astawa I Nyoman Karma I Nyoman Suarta Ida Waluyati Ilham Syahrul Jiwandono Iman Putra Jaya Hulu Imarina Tarigan Intan Dwi Hastuti Intan Tsamrotul Fu’adah Irhamiati Irhamiati Jamilah Aini Nasution Joko Sampurno Juanita, Juanita Julesfa Nursesmita Jumratu Sani Kartika Rachma Sari Khairul Ikhsan Khairun Nisa Khairunnisa Khairunnisa Khoirunnisya nisya Kiagus Zainal Arifin Labibah Azzahra Ladia Apsari Hasibuan Laksono Trisnantoro Lili Gusnita Lilis Juliyanti Lisa Kusliyanti Lisharti Lisharti Liza Ayu Anggriani Mariam Mariam Marliani Marliani Martunis Martunis Masud, Abdu Meity Suryandari Meiyanti Meiyanti Meutia Nanda* MMSI Irfan ,S. Kom Mohammad Archi Maulyda Mohammad Toha Muammar Zein Muhammad Al Habib Muhammad Ali Pawiro Muhammad Tahir Mukhriza Harahap Mulianah Khaironi musnaini musnaini Mustafiyanti Mustafiyanti Nany Salwa Nasrullah Nasrullah Nelli Murlina Nelva Amelia Ninda Akilla Nindia Nindia Ningsih Jaya Nining Indah Sari Nonoh Nonoh Norif Didik Nurimanah Nur Safika Nurhabibah Nasution Nurhadi Muslim Nurhaida Sigalingging Nurhayati Nurhayati Nurlaila Nurlaila Nurmansyah Nurmansyah Nurmaya Papuangan, Nurmaya Nurmaya Sari Nurnazmi Nurnazmi Nurrobikha Nurrobikha Nurul Annisah Nurul Azmi Nurul Haniza NURUL HIDAYAT Nurul Kemala Dewi Ocik Lestari Oksep Adhayanto Pingki, Anadiya Prasetyo Wahyu Widhisono Purwanto Siwi Putri Anjeli Rachmayani, Ika Rahmatia Rahmatia Rani Saputri Ranianty Ruru Resi Rusmawarningsih Ribut Lupiyanto Rini Soemarwoto Rizanizarli Rizanizarli Salawati Salawati Salmuddin Salmuddin Salwa Intan Fatikah Selasih Oktarini Septi Tri Aksari Shelvi Eka Tassia Shofa Fathiyah Shofi Dwika Adha Sigit Indrawijaya Silvy Aulia Arifah Siti Istiningsih sofia afritasari Sohifah Sohifah Sri Hadisetyana St. Nurbayan Sudarti . Sukma Erni Sukmawati, Ellyzabeth Sumi Komala Sundari Sundari Sunny Koswara R Suripto Dwi Yuwono Syafrizal Sy SYAIFUL BAHRI Syaifullah Syaifullah Tapaul Rozi Tasya Amalia Tri Linggo Wati Vandela, Zilva Kristin Yanuarti, Mira Yetty Yuniarty Yudinda Salza Aprilia Yulianti, Lyra Yusnika Damayanti Zahra Nelissa Zilva Kristin Vandela Zumri Syahferi Harahap Zuriatin Zuriatin