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Arifin Fauzi Lubis
Universitas Islam Negeri Sumatera Utara
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Pelayanan Klaim Produk Jasa Asuransi PT. Asuransi Umum Bumiputera Muda 1967 Miftahul Jannah; Fauzi Arif Lubis
Jurnal Masharif al-Syariah: Jurnal Ekonomi dan Perbankan Syariah Vol 8 No 3 (2023)
Publisher : Universitas Muhammadiyah Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30651/jms.v8i3.20348

Abstract

This research aims to understand how the service in Bumiputera Muda 1967 insurance company. This can be seen from the attitude and behavior of the worker figures concerned with the Bumiputera Muda 1967 insurance company itself. Insurance companies can be rated good in the eyes of customers through points including service. Service in an insurance company Insurance is one of the important instruments to protect the company. If the company is negligent in serving customers, it can be concluded that the company will be at financial risk in everyday life. However, services in insurance companies in each company can be different too. But the service in the Bumiputera Muda 1967 insurance company is very good. This can lead to a good bond between customers and workers at Bumiputera muda 1967 insurance company. This research was conducted using a qualitative approach, with the in-depth interview method as the main data collection tool. Research participants consisted of individuals from each customer of Bumiputera Muda 1967 insurance service users, who had used or considered insurance. Interview data was analyzed using thematic analysis method to identify the main themes that emerged.The results showed that the service at the Bumiputera Muda 1967 insurance company was very good. Not differentiating or grouping customers, both the service and each process is classified as very good and runs normally. These findings provide valuable insights in understanding how customers respond to services at Bumiputera muda 1967 insurance company. The implication of the results of this study is the importance of strategizing how to make customers happy and comfortable in the services of young bumiputra insurance companies.
Strategi Pemasaran Agen Untuk Mencapai Target Perusahaan Dengan Penjualan Produk Asuransi Umum Pada PT. Asuransi Umum Bumiputera Muda Cabang Medan Silvia Retri Aldona Tampubolon; Fauzi Arif Lubis
Jurnal Masharif al-Syariah: Jurnal Ekonomi dan Perbankan Syariah Vol 8 No 3 (2023)
Publisher : Universitas Muhammadiyah Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30651/jms.v8i3.20349

Abstract

Abstract This study aims to analyze the marketing strategies carried out by agents in achieving company targets by selling general insurance products at PT Asuransi Umum Bumiputera Muda Medan Branch. This research was conducted by conducting interviews with insurance agents operating in the branch. The results showed that agents use various marketing strategies to achieve the sales target of general insurance products. The strategies carried out are SWOT Analysis Strategy and identifying potential target markets, building good relationships with prospective customers, making persuasive presentations, providing clear and accurate information about products, and providing good service to customers. In addition, agents also use marketing media such as social media and personal networks to expand the reach of product promotion. The results of this study are expected to contribute to the development of general insurance agent marketing strategies to achieve company targets and increase sales of general insurance products. Keywords : Strategy, Insurance Agen, Targets
Factors Affecting Market Demand on Sports Fields Rental Business In Medan Ismu Hartarto Julianto; Fauzi Arif Lubis
Agregat: Jurnal Ekonomi dan Bisnis Vol. 6 No. 2 (2022)
Publisher : Universitas Muhammadiyah Prof. DR HAMKA.

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Abstract

The sports field is of course much needed by the community, especially sports lovers, especially futsal and badminton. Ofcourse this affects the concept of market demand in the sports field rental business which must pay attention to the high and low market demand and the demand in the market is different.The purpose of this research is to determine the factors that influence the field rental business based on the theory of demand in the city of Medan. The selected factors are price (X1), Location (X2), Consumer Satisfaction (X3). This study uses quantitative methods by using data and numbers that are processed again using the SPSS 25 application to find results and conclusions from the research. The total sample of respondents taken is 55 people according to the number of futsal and badminton field owners in Medan City. The results show that all factors such as price, location, and customer satisfaction always affect the demand for the sports field rental market.
Analisis Bpjs Ketenagakerjaan Dalam Upaya Meningkatkan Kesejahteraan Tenaga Kerja Khususnya Petani Di Bangun Purba Nur Aprillia; Fauzi Arif Lubis
Jurnal Mirai Management Vol 8, No 2 (2023)
Publisher : STIE AMKOP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/mirai.v8i2.5177

Abstract

Workers in Indonesia currently really need social security for themselves, with this social security they can focus more on carrying out their duties until they are finished. With social security, the welfare of workers itself has a good impact on family survival in the future. If one day a work accident occurs while they are carrying out their duties, family members can enjoy financial assistance from the government through this social security. This study uses a qualitative method, namely a research procedure that produces descriptive data in the form of written or spoken words from people or observable behavior. This method also comes from actions that are used as an understanding based on phenomena that occur in society, especially farmers. In influencing workers, BPJS Ketenagakerjaan has functions for workers, namely: Organizing work accident insurance programs, Organizing death security programs, Organizing old age security programs, Organizing pension insurance programs. The conclusion in this study is that there are still many farmers who do not take part in the BPJS Employment Program. As well as the lack of awareness from farmers about the benefits of Employment BPJS for them in the event of a work accident. Keywords: Employment BPJS, Welfare, Labor, Farmers
Pengaruh Akuntabilitas dan Fairness Terhadap Kinerja Keuangan PT. L-Hijrah Tour & Travel Medan Manna Wassalwa; Fauzi Arif Lubis; Aqwa Naser Daulay
Jurnal Akuntan Publik Vol. 1 No. 4 (2023): Desember : Jurnal Akuntan Publik
Publisher : Universitas Katolik Widya Karya Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59581/jap-widyakarya.v1i4.1495

Abstract

This research aims to analyze the influence of accountability and fairness on the financial performance of PT. L-Hijrah Tour & Travel Medan. This research uses primary data by distributing questionnaires as a research source and secondary data in the form of financial reports of PT. L-Hijrah Tour & Travel Medan from 2018-2022. The respondents in this research were employees of PT. L-Hijrah Tour & Travel Medan with 30 responses. The sampling method used in this research is saturated sampling, while the data analysis method is carried out using the multiple linear regression method supported by the SPSS version 22 program. The results of this research show that accountability has a smaller and significant effect, 0.05 (0.002 < 0.05), meaning that in this study Ho was rejected and Ha was accepted. Accountability influences the financial performance of PT. L-Hijrah Tour & Travel Medan.
Analisis SWOT Kompetensi Agen Asuransi Dalam Meningkatkan Pemasaran Dan Mempertahankan Loyalitas Nasabah Pada PT. Chubb Life Insurance Cabang Medan M. Hizbullah Hasibuan; Fauzi Arif Lubis; Wahyu Syarvina
Management Studies and Entrepreneurship Journal (MSEJ) Vol. 4 No. 5 (2023): Management Studies and Entrepreneurship Journal (MSEJ)
Publisher : Yayasan Pendidikan Riset dan Pengembangan Intelektual (YRPI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/msej.v4i5.2952

Abstract

Dalam Perkembangan zaman, sektor asuransi di Indonesia terus meningkat, tapi banyaknya Perusahaan jasa Asuransi menimbulkan persaingan dalam memperebutkan para nasabah, agar perusahaan tidak kehilangan kepercaan dan loyalitas nasabah, Perusahaan dan agen perlu menerapkan strategi pemasaran untuk  mempertahankan kepercayaan yang lebih tinggi dari nasabah dalam perlindungan dan jaminan asuransi. Penelitian ini bertujuan untuk menganalisa strategi Kompetensi Agen asuransi dalam meningkatkan pemasaran dan mempertahankan loyalitas nasabah pada PT. Chubb Life Insurance Cabang Medan dan kelemahannya dalam menghadapi kesempatan dan ancaman dari  strategi pemasaran asuransi pada Perusahaan asuransi. Contoh penelitian ini mengadopsi strategi efektif yang memaksimalkan kekuatan dan peluang perusahaan serta meminimalkan kelemahan dan ancaman dengan menggunakan metode analisis SWOT. Hasil penelitian ini menunjukkan bahwa Strategi yang digunakan oleh para agen PT. Chubb Life Insurance Cabang Medan adalah strategi integrasi horizontal, pelayanan yang baik, efisiensi biaya dan penggunaan teknologi tinggi dalam sistem pembayaran dan sistem pemesanan produk asuransi. Semua ini harus ditujukan untuk kepuasan pelanggan untuk meningkatkan kemampuan pemasaran agen dan mempertahankan loyalitas nasabah kepada PT. Chubb Life Insurance Cabang Medan.  
Analisis Akuntabilitas Dan Tranparansi Pengelolaan Dana Bantuan Operasional Sekolah Di MTs Nurhasanah Balai Jaya Hasanah Azizi; Fauzi Arif Lubis; Laylan Syafina
Jurnal Manajemen, Ekonomi, Hukum, Kewirausahaan, Kesehatan, Pendidikan dan Informatika Vol 2 No 1 : September (2023): Jurnal Manajemen, Ekonomi, Hukum, Kewirausahaan, Kesehatan, Pendidika
Publisher : Shofanah Media Berkah

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This research is a research with a descriptive approach method and a type of qualitative research conducted at MTs Nurhasanah Balai Jaya. This study aims to determine how to implement accountability and transparency in the management of School Operational Assistance (BOS) funds in 2022. The benefit of this study is to find out whether MTs Nurhasanah has implemented accountability and transparency in managing BOS funds in 2022. The data collection methods used were interviews, observations, and documentation studies. In this study, researchers interviewed several resource persons, namely: School Principal, Treasurer, Administration Staff, School Operators, Teachers and Parents. The results show that the implementation of the principles of accountability and management of BOS funds at MTs Nurhasanah Balai Jaya has been running well in accordance with the BOS 2022 technical guidelines, accountability of BOS funds is carried out every semester, but the implementation of transparency has not run well as shown by the absence of socialization about the planning and use of BOS funds to parents/guardians of students and the absence of installation on information boards regarding the realization of the use of BOS funds.
Analisis Manajemen Resiko Dana Tabarru PT. Prudential Life Insurance Cabang Binjai Fitri Yani; Fauzi Arif Lubis
YUME : Journal of Management Vol 6, No 2 (2023)
Publisher : Pascasarjana STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/yum.v6i2.5679

Abstract

Manajemen risiko adalah aspek krusial dalam industri asuransi, terutama bagi perusahaan yang mengelola dana tabarru seperti PT. Prudential Life Insurance Cabang Binjai. Penelitian ini menggali mendalam tentang strategi dan praktik manajemen risiko yang diterapkan oleh perusahaan ini dalam mengelola dana tabarru, yang merupakan dana yang diperoleh dari premi asuransi dan digunakan untuk membantu peserta yang mengalami musibah atau keadaan darurat. Dalam analisis ini, kami membahas metode identifikasi risiko, evaluasi risiko, serta langkah-langkah mitigasi yang diambil oleh PT. Prudential Life Insurance Cabang Binjai untuk melindungi keberlanjutan dan keberlangsungan dana tabarru. Kami juga menilai dampak kebijakan manajemen risiko terhadap kepuasan pelanggan, reputasi perusahaan, dan pertumbuhan bisnis jangka panjang. Hasil penelitian ini memberikan wawasan mendalam tentang praktik manajemen risiko yang efektif dan relevan dalam konteks industri asuransi, memberikan panduan berharga bagi perusahaan asuransi lainnya dalam mengelola dana tabarru dan membangun kepercayaan peserta asuransi.Kata Kunci: Manajemen Risiko, Dana Tabarru, Asuransi Prudential
Development Strategy of Halal Tourism Objects in Medan City Silvia Handayani Siregar; Fauzi Arif Lubis; Nurul Jannah
EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis Vol 12 No 1 (2024): Januari
Publisher : UNIVED Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/ekombis.v12i1.5071

Abstract

This study aims to analyze the development strategy of halal tourism objects in Medan City. This study uses SWOT (Strengths, Weaknesses, Opportunities, Threats) analysis method to evaluate the internal and external factors that affect the development of halal tourism in this city. The analysis results show that Medan City has significant strengths, such as rich cultural potential, nature tourism, accommodation and ease of communication. However, there are weaknesses such as halal services that need to be improved, service quality, and less effective promotion. Significant opportunities were also identified, including the rapidly growing halal tourism market and the potential for increased international cooperation. However, threats such as competition from similar destinations, security issues, economic fluctuations, and related policy changes need to be addressed. The results of this study indicate the need for a targeted and sustainable development strategy to capitalize on the potential of halal tourism in Medan City. Therefore, the Medan City government undertakes a strategy that involves improving service quality, effective promotion, and stronger cooperation with stakeholders. This strategy is expected to develop Medan City as an attractive and sustainable halal tourism destination.
The Role of Insurance Agents in Improving Public Understanding of Fire Insurance Products (Case Study at PT Asuransi Askrida Syariah) Gita Kurnia Sari Sembiring; Fauzi Arif Lubis
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 6 No 2 (2023): Sharia Economic: July, 2023
Publisher : Sharia Economics Department Universitas KH. Abdul Chalim, Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v6i2.3326

Abstract

This study discusses the role of agents in increasing public understanding of fire insurance products at PT. Askrida Syariah Insurance. This research uses descriptive qualitative research methods, using primary data obtained through interviews and secondary data from important documents and previous research. The method of data collection is done by interviewing the administrative staff at PT Asuransi Askrida Syariah. Then the author collects some previous research related to the author's research, which is usually called documentation. The method of analysis that the author uses in this research is descriptive, that is, by reducing the data or summarizing important data in the research, displaying the data and concluding the research results. The result of this research is that the method used by the agent at PT. Askrida Syariah in educating the public regarding fire insurance products is by creating events, seminars and promotions from social media. Then the obstacles faced by agents are the lack of public knowledge regarding fire insurance products, and many people think that insurance is not important. The large number of competitors from other insurance companies is also an obstacle in marketing fire insurance products. However, the development of PT Askrida Syariah is very good. It can be seen from 2019 to 2021 that there will be an increase in the number of premiums and also customers.
Co-Authors Abror, Ruli ADELIA Adinda Rizki Fadilah Ahmad Fikri Ihsan Nasution Ahmad Habib Pinim ahmad syauqi, ahmad Aisha Alvia Aisyah Aisyah Alviana Sahrini Nasution Ananda Putri Azni Mtd Andi Soemitra Andri Soemitra Andri Soemitra Andri Yusuf Siregar Anisa Bella Saragih Annisa Hafizzah Hutabarat Annisa Namira Annisa Putri Annisa Thaharah Annsa Putri Aqwa Naser Daulay Aqwa Naser Daulay Aqwa Naser Daulay Aqwa Naser Daulay Ardina Khoirunnisa Harahap Ariska, Ayu Arnida Wahyuni Lubis Arnida Wahyuni Lubis Arya Duta Permana Pane Ashabul jannah siregar Asiatun Maulina Munthe Asmaul Husna Asmaul Mutiah Atha, Muhammad Alwan Atika Atika Atika Atika Atika Atika Suryani Aulia Rahmah Pasaribu Aulia, Adinda Putri Aulia, Syaikah Nabilah Ayu Ashara Harahap Ayu Lestari Ayyub Ramadhan Azahra, Alma Azara, Pira Azhari Akmal Tarigan Azmi Rinaldi Nasution Azmi, Raisa Boangmanalu, Farida Hanum Chadisa Rizky Ananda Chairani A Br Nasution Chanda Chansa Thelma Chuzaimah Batubara Chuzaimah Batubara Cut Nurul Azizah Damayanti, Elvina Sari Darajatul Husna Dea Lora Veni Debby Nadillah Harahap Desti Ramadayanti Dharma, Budi Dhita Lutfiah Dinda Delfi Permata Rambe Dira Azzahra Putri Dwi Selfiani Dwita Fratiwi Eka Lestari Ellysa Pradina Elya Ramadhani Tambunan erlina mayasari siregar Erna Sipahutar Ervina Yulia Angkat Fachrunisa Winda Marpaung Fadillatunnisa Fadillatunnisa Fadya Hanin Fahani, Tania Azura Fajar Dwi Ramadhan Sipa Fajri, Muhammad Aulia Fatin, Diyanah Fitri Diani Fitri Hayati Fitri Yani Fitria Hanum Friska, Nur Rani Frissai Gusminar Mutia Gita Kurnia Sari Sembiring Habilla Anshari Harahap , Muhammad Ikhsan Harahap, Lesti Harahap, Muhammad Ikhsan Harahap, Rahmat Daim Hardian Aditya Mingka Hasanah Azizi Hasibuan, Widiyani Hayani, Mifta Hendra Harmain Hernita, Hernita Ihsan Nasution, Ahmad Fikri Ikhsan Harahap, Muhammad Ikhwansyah Isranuri Illiyyin Hanifah Maruhawa Imamah Khairiyah Imsar Imsar Imsar Indah Kurniati Siregar Indah Simanjuntak Intan Sakina Br. Nasution Irham, Mawaddah Irma Rahmayani Marpaung Irma Yunita Irna Permata Sari Ismu Hartarto Ismu Hartarto Julianto Isna Nurul Ain Isnaini Harahap Japakiya, Ismail Lutfi Juliana Nasution Kahfita Ardana Khadir, Abdul Khairani Khairani Khairina Tambunan Khairina Tambunan Khairun Nisa Khairunnisa Azzahra Kholifah Kholifah Khotimah Nst, Husnul Kurnia Utami Pasi Laila Fitria Laksono Trisnantoro Larasati, Diah Larasati Laura Okatarani Br Torong Layla Rahma Dani Laylan Syafina Lazuardi, Bayu Leli, Nur Liza Mutia Lubis, Chairunnisa Lubis, Siti Nurhaliza M. Hizbullah Hasibuan M. Lathief Ilhamy Nasution M. Yasir Nasution M. Yusuf M. Yusuf Manna Wassalwa Manna Wassalwa Mardelia - Desfrida Marliyah, Marliyah Marlya Fatira AK Maulidina Raseuky Mayasari Lubis MIFTAHUL JANNAH Muallif Masyhuri Mubarak, M. Asidikki Mufidatul Husna Siregar Muhammad Ardiansyah Muhammad Arif Muhammad Arif Muhammad Habibi Harahap Muhammad Lathief Ilhamy Nasution Muhammad Naufal Muhammad Rafi Hagi Muhammad Satrya Mutthaqin Muhammad Syahbudi Muhammad Syahbudi Muhammad Syukri Albani Nasution Muhammad Yusuf Muhammadharris Suwandi Muhmmad Riduan Multamuddin Multamuddin Mutiara Sawitri Pane Nabila Izmi Aina Nabilahpurba, Nabilahpurba Nainggolan, Natasya Salsabila Nasution, Annio Indah Lestari Nasution, Ansor Nasution, Ferdi Dermawan Nasution, Juliana Nawawi, M Iqbal Nelsi Agustina Siburian Niken Rahmadyah Nikira, Nikira Nila Rosdiana Ningsih, Sri Rahayu Novita Tanjung NUR AHMADI BI RAHMANI Nur Aprillia Nurbaiti Nurbaiti Nurbaiti Nurbaiti Nurbaiti Nurbaiti Nurbaiti Nurbaiti, N Nuri Aslami Nurlaila Nurlaila Nurlaila Nurlaila Nursantri Yanti Nurul Hafizah Nst Nurul Inayah Nurul Inayah Nurul Inayah Nurul Jannah Nurul Jannah Nurul Jannah Nurulfah Satria Dewi Nurwani Nurwani Nurwani, Nurwani Ongku Indramora Siregar Pasaribu, Zakiyah Khairani Pratista Andanitya Siregar Puspita, Nina Qamara, Lisa Rahmad Sahputra Tanjung rahmadani, mutia Rahmah Sari Lubis Rahmani, Nur Ahmadi Bi Rahmat Daim Harahap Rahmat Daim Harahap Rahmat Daim Harahap Rahmat Daim Harahap Rahmi Syahriza Rahmi Syahriza, Rahmi Rawani, Ginie Aulia Reni Ria Armayani Hasibuan Reni Ria Armayani Hasibuan Reni Ria Armayani Hasibuan Reni Ria Armayani Hasibuan Reni Ria Armayani Hasibuhan Ria Armayani Hasibuan, Reni Ridwan, Aldy Rifaldi Ahmad Nasution Rika Wulandari Rina Aldila Rita Anggaraini Ritonga, Salfianti Roslinda Harahap Rukmana, Nadia Mayang Salsabilla Siagian Saparuddin Siregar Saparuddin Siregar Sarah, Fauziah Sari, Sekar Saskia, Dhea Ananda Sekar Sari Selvia Selvia Septia Sakinah Rizki Utama Sheila Fadila Sholiha, Sintaini Fi Siagian, Salsabilla Silvia Handayani Siregar Silvia Retri Aldona Tampubolon Sintaini Fi Sholiha Siregar, Rizki Kurnia Siregar, Suci Afria Sasty Siregar, Tarmiji Hamid Siska Junianti Br Perangin-angin Siska Junianti Br Perangin-angin Sitepu, Mhd Fadliq Ananta Siti Aisa Siti Nurhaliza Siti Saleha Sitompul, Siti Nur Aisah Sonya Melinda Nasution Sovianum, Sovianum Suci Citra Pratiwi Daulay Syach Falah, Rifqi Syah, Dwiki Wardana Tamarindika Manja Putri Tambunan, Khairina Titis Budi Prihatin Tri Azmi Ramadhani Tri Inda Fadhila Rahma Tuti Anggraini Tuti Fitri Ani Siregar Ujung, Siti Khoiriyah Karina Wahyu Syarvina Widy Tri Sianuri Y Yusrizal Yenni Samri Juliati Nasution YENNI SAMRI JULIATI NASUTION, YENNI SAMRI JULIATI Yohana Ariska Putri Nasution Yuki Dian Imawanti Yuni, Ika Darma Yusnita Ulfah Munthe Zahra, Annisa Zamzami Akromi Lubis Zulfa Aliyah