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Analisis Pelayanan Pusat Kesehatan Masyarakat (PUSKESMAS) Panca Berdasarkan Prinsip Service Excellent Malik Abdul Aziz; Maman Suryaman
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 5 No. 12 (2024): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v5i12.5151

Abstract

Community health centers (Puskesmas) have become one of the people's choices for treatment, medical examinations and so on. Panca Health Center is one of the Community Health Centers in Nagrak Village, District. Pacet, Bandung Regency, is an option for the people there who want to have a health check. Community health centers (Puskesmas) play an important role in providing primary health services for the community. In an effort to improve service quality, the application of the principle of excellent service is crucial. Service excellence is an approach that prioritizes customer satisfaction through providing services that exceed expectations. This research aims to evaluate the implementation of excellent service principles in Community Health Centers, focusing on aspects such as responsiveness, reliability, assurance, empathy and physical evidence. The research method used was a case study at the Community Health Center in Panca. Data was collected through interviews, interviews and direct observation. The research results show that Community Health Centers that apply the principle of excellent service are able to increase patient satisfaction, speed up response time, and improve the quality of communication between health workers and patients. In addition, factors such as continuous training for staff, improving physical facilities, and implementing a health information system also contribute to achieving service excellence. Researchers can conclude that implementing the principle of excellent service in Community Health Centers not only improves service quality, but also strengthens public trust in primary health services. Recommendations are provided to expand the application of these principles to achieve higher standards of health care on an equitable basis.
Penggunaan Platform Crowdfunding dalam Upaya Peningkatan Penghimpunan Dana Zakat Infak dan Sedekah di LAZ Lidzikri Bandung Fatimah, Risi Siti; Suryaman, Maman
As-Syirkah: Islamic Economic & Financial Journal Vol. 3 No. 2 (2024): As-Syirkah: Islamic Economic & Financial Journal 
Publisher : Ikatan Da'i Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56672/7mdv2z91

Abstract

This research aims to determine the strategy for using the crowdfunding platform in an effort to increase fund collection, and to determine the implications of using the crowdfunding platform in an effort to increase the collection of ZIS funds at LAZ Lidzikri Bandung. This research uses field research and a qualitative approach. And the data collection techniques used are interview, observation and documentation techniques. Interviews were conducted directly with the fund raiser, deputy head of the institution, and head of the institution. Collect information in the form of photos, data and other documents. This research uses data analysis with an inductive method. The conclusion of this research is that the Amil Zakat Lidzikri Bandung Institute has started implementing crowdfunding or raising funds through digital technology. And the implications of crowdfunding implemented at LAZ Lidzikri have had a positive influence in increasing the number of donors and funds.
Konsep Transaksi di Restoran Masakan Padang dalam Ekonomi Syariah: Restoran Sederhana Masakan Padang Buah Batu Kota Bandung Bahri, Yasir; Suryaman, Maman
As-Syirkah: Islamic Economic & Financial Journal Vol. 3 No. 2 (2024): As-Syirkah: Islamic Economic & Financial Journal 
Publisher : Ikatan Da'i Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56672/p0ve9108

Abstract

There are so many people who do not know the basic laws of eating first and then making transactions, especially at the Padang Cuisine Restaurant in Buah Batu Bandung City, it is very common for people to make transactions at the end rather than at the beginning. Even though the transaction can be categorized as haram if the customer or consumer does not know what the original price of the goods he buys. However, the transaction can be categorized as legitimate if the customer or consumer knows from the price he bought. In this study, researchers aim to find out how the concept of transactions in the perspective of sharia economy, also to find out whether the padang cuisine restaurant has used sharia economic transactions or not, and to find out how the review of Islamic sharia with related transactions in Padang cuisine restaurants. The research method used by researchers is qualitative with literature analysis or literature studies with data collection techniques carried out by making observations, documentation, and literature or literature studies in accordance with the research target to be used as a source of information The result of this research is that the transaction will be haram, if the consumer or customer does not know the content of the price of the item, because some ulama' say it is haram for customers or consumers to eat first and then make a transaction and some other ulama' argue, that the transaction is said to be valid if the consumer or customer knows the price of the item. Researchers can conclude that the padang cuisine restaurant has used the Islamic economic system, and the transaction is legitimate with a note that customers must know the price of goods purchased or eaten, at least know the estimated price of goods to be purchased.  
Penerapan Prinsip Syariah dalam Manajemen Risiko Underwriting pada Asuransi Syariah di PT AIA Financial Indonesia Syariah Fitriyani; Suryaman, Maman
As-Syirkah: Islamic Economic & Financial Journal Vol. 3 No. 2 (2024): As-Syirkah: Islamic Economic & Financial Journal 
Publisher : Ikatan Da'i Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56672/t8jbhk36

Abstract

Sharia insurance is a financial instrument that is growing rapidly in Indonesia. So risk management is very important in sharia insurance due to several features of sharia insurance that differentiate it from conventional insurance, one of which is the principle of mutual assistance or tabarru', which requires sharia insurance companies to bear the risk if insurance participants experience a disaster. One of them is the insurance company at PT Finanacial Indonesia, Buah Batu branch, which is a Sharia Insurance Company that has been established for a long time. In this research, the researcher's aim is to find out how sharia principles are applied in PT AIA Financial Indonesia's underwriting risk management and the benefits of applying sharia principles in underwriting risk management at PT AIA Financial Indonesia. The method used by researchers in this research uses a qualitative descriptive method using data collection methods such as interviews and documentation. As for the data obtained using secondary data and primary data. The results of this research show that PT AIA Financial Indonesia has implemented sharia principles in underwriting risk management. These principles are fairness, balance and benefit, and are used in various underwriting policies and processes. For PT AIA Financial Indonesia, applying sharia principles in underwriting risk management has many advantages. These principles have helped companies manage risks in a fair and balanced manner, which has resulted in greater benefits for all parties.  
Manajemen Risiko Penyaluran Donasi Infaq dan Sedekah Ke Palestina pada Lembaga Kemanusiaan Mer-C Indonesia: Medical Emergency Rescue Committee Magfuroh, Abdah; Suryaman, Maman
As-Syirkah: Islamic Economic & Financial Journal Vol. 3 No. 2 (2024): As-Syirkah: Islamic Economic & Financial Journal 
Publisher : Ikatan Da'i Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56672/yw84yw86

Abstract

Donation or donation is a voluntary element and does not expect a return of service or voluntary reward to have a noble value. It’s more of a human or human interest. A gift that is generally material or non-material. This study discusses the risk management of the distribution of donations to Palestine at the humanitarian agency MER-C Indonesia. This research was carried out with the aim of finding out the process of donation distribution and risk management of the distribution of donations to Palestine by MER-C Indonesia. Djohanputro defines risk management as a structured and systematic process in identifying, measuring, mapping, developing alternative risk management and monitoring and controlling risk management implementation. (2019:112) The type of research used is a descriptive qualitative approach. The data used in this study are primary data in the form of interviews with staff or employees of MER-C Indonesia and secondary data of scientific journals. Data collection using triangulation techniques; i.e. observations, interviews and documentation. Further data processing techniques used in this research include editing, organizing and discovery of results. As for the results of the research, donations were distributed to Palestine through two programmes, the Indonesian Hospital in Gaza development program and the humanitarian aid program. Moreover, risk management of donation distribution is carried out MER-C by sending Indonesian volunteers to Palestine, making Egypt an alternative in channeling essential aid from outside the Palestinian territory, cooperating with various media partners and constantly updating through social media in the distribution of donations to Gaza, Palestine.  
A LOOK AT ELIZABETH GILBERT’S REPERTOIRE IN EAT, PRAY, LOVE: AN ANALYSIS OF WOLFGANG ISER’S AESTHETIC RESPONSE Kusumayanthi, Susie; Sayuti, Suminto A; Suryaman, Maman; Margana; Widyantoro, Agus
JELA (Journal of English Language Teaching, Literature and Applied Linguistics) Vol. 5 No. 2 (2023): The Journal of English Language Teaching, Literature, and Applied Linguistics (
Publisher : English Education Department of STKIP Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37742/jela.v5i2.116

Abstract

This study aims to explore Elizabeth Gilbert's repertoire on the island of Bali in the novel Eat, Pray, Love and to reveal what Elizabeth Gilbert wants to convey through the novel. Eat, Pray, Love tells the story of Gilbert's journey in seeking inner peace in three countries, namely Italy, India, and Indonesia where each country gives her a different aspect of life. This research focuses on Elizabeth Gilbert's repertoire on her trip to the island of Bali in terms of Wolfgang Iser's Aesthetic Response theory. The data source of this research is a novel by Elizabeth Gilbert which was published in 2006 by Viking Penguin, USA. This research was conducted by tracing the reality of terrorism that had occurred in America in 2001 and in Bali in 2002 as the background. The data collection technique was carried out by reading notes accompanied by a careful and thorough recording of the entire novel related to Elizabeth Gilbert's repertoire. This research technique is carried out through the following steps: reading, identification, classification, interpretation, and inference. The results of this study are not directed at static and absolute meanings, but meanings that continue to move according to the expectations of each reader. Thus, science will continue to roll as the process of reading each at different times and socio-cultural realities.
Kode dan mitos dalam cerpen Ada Kupu-Kupu, Ada Tamu karya Seno Gumira Ajidarma Devi, Zalzabila Tania; Suryaman, Maman
Jurnal Penelitian Humaniora Vol 28, No 2 (2023)
Publisher : Direktorat Riset dan Pengabdian kepada Masyarakat UNY

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21831/hum.v28i2.56201

Abstract

Penelitian ini bertujuan untuk mendeskrisikan kelima kode Roland Barthes dan mitos dalam cerpen Ada Kupu-Kupu, Ada Tamu karya Seno Gumira Ajidarma. Jenis penelitian ini adalah penelitian deskriptif kualitatif. Teknik pengumpulan data yaitu dengan teknik baca catat. Hasil penelitian sebagai berikut. Kode teka-teki yang ada yaitu tentang siapa tamu yang akan datang, apakah semua yang indah akan membawa keberuntungan, dan pernyataan tokoh utama "Kenapa tidak? Tamu memang tidak harus manusia." di akhir cerita. Kode konotatif yang ditemukan yaitu tentang pergrseran makna dari frasa kupu-kupu jelek yang diartikan sebagai pembawa bencana. Kode simbolik dalam cerpen ini adalah warna biru yang menjadi simbol ketenangan. Kode aksian ditemukan enam bagian yang saling berkaitan. Kode budaya yang muncul dalam cerpen ini berkaitan dengan nilai-nilai kehidupan dan kebiasaan masyarakat perumahan. Mitos ditemukan pada bagian judul dan beberapa percakapan antar tokoh. Mitos tersebut berkaitan dengan kepercayaan tentang kupu-kupu dan kehadiran tamu.Codes and myths in the short story Ada Kupu-Kupu, Ada Tamu This study aims to describe the five codes of Roland Barthes and the myths in the short story ada kupu-kupu, ada tamu by seno gumira ajidarma. This type of research is qualitative descriptive research. The data collection technique is the read and record technique. The findings are as follows. The puzzle code is about who the guests will be, whether all the beautiful ones will bring good luck, and the main character's statement "Why not? Guests don't have to be human." at the end of the story. The connotative code found is about the meaning of the phrase ugly butterfly which is interpreted as a disaster bearer. The symbolic code in this short story is the color blue which becomes a symbol of tranquility. The code of action found six interrelated parts. The cultural code that appears in this short story deals with the values of life and customs of residential communities. Myths are found in the title section and some conversations between characters. The myth has to do with beliefs about butterflies and the presence of guests.
MEMBANGUN DESA DENGAN DENGAN PENERAPAN LITERASI BERBASIS DIGITAL GOVERNANCE Kusuma, Aldi Wijaya; Setyaningsih, Hana; Garis, Regi Refian; Sari, Mega Rena; Meriyani, Mira; Puji Astuti, Nungki Sururi; Suryaman, Maman
JE (Journal of Empowerment) Vol 3, No 1 (2022): JUNI
Publisher : Universitas Suryakancana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35194/je.v3i1.2266

Abstract

ABSTRAKDi era modern dengan banyaknya pengguna internet merupakan suatu peluang tersendiri bagi pemerintah dalam meningkatkan pelayanan yang efektif dan efisien. Berdasarkan hasil observasi awal yang dilakukan, didapatkan permasalahan yaitu belum adanya operator khusus sehingga informasi yang ditampilkan di website kurang update selain itu masyarakat juga belum banyak yang mengetahui aplikasi Sistem Informasi Desa Melek IT (SIDEMIT). Metode yang digunakan meliputi survey atau observasi, Focus Group Discussion (FGD), ceramah dan pendampingan. Kegiatan ini bertujuan untuk membantu desa dalam pendigitalisasian pelayanan publik . Hasil dari kegiatan ini yaitu terbentuknya operator untuk website desa yang berasal dari karang taruna yang sebelumnya telah mendapat pelatihan, sehingga dari hal tersebut informasi yang ditampilkan di website desa dapat terupdate, selain itu adanya  video tutorial pelayanan pada aplikasi SIDEMIT, dan sosialisasi juga dilakukan kepada kepada masyarakat Desa Mangkubumi sehingga perwakilan dari beberapa elemen masyarakat yang hadir dapat mengetahui dan menyebarluaskan informasi terkait dengan website dan aplikasi SIDEMIT.  ABSTRACTIn the modern era with the large number of internet users, it is an opportunity for the government to improve services that are effective and efficient. Based on the results of initial observations made, it was found that the problem was that there was no special operator so that the information displayed on the website was not updated. In addition, not many people knew about the IT Literacy Village Information System (SIDEMIT) application. The methods used include surveys or observations, Focus Group Discussions (FGD), lectures and mentoring. This activity aims to assist villages in digitizing public services. The result of this activity is the formation of operators for village websites who come from youth organizations who have previously received training, so that from this the information displayed on the village website can be updated, besides that there are video tutorials on services on the SIDEMIT application, and socialization is also carried out to Mangkubumi Village community so that representatives from several elements of the community present can find out and disseminate information related to the SIDEMIT website and application.
Developing English interactive learning multimedia of listening and speaking for the tenth-grade students An-Nur, Raizsa; Suryaman, Maman
LingTera Vol. 7 No. 1 (2020)
Publisher : Department of Applied Linguistics, FBSB, Universitas Negeri Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21831/lt.v7i1.14977

Abstract

This research aims to develop a computer-based interactive learning multimedia for the teaching of English Listening and Speaking for the tenth grade students in Pelabuhanratu. This study adapted the development model suggested by Sugiyono (2014), the steps are: (1) exploration (2) development of the prototype, (3) expert validation and revision, and (4) try-out and final revision. The findings indicate that the appropriate learning multimedia for the tenth grade students in Pelabuhanratu are the learning multimedia that: (1) gives students a lot of oral cycle practice, (2) generates low pressure learning, (3) promotes student-centred learning, (4) trains students to practice micro skills of listening and speaking and (5) provides Bahasa Indonesia translation in the learning instruction. This product is rated as "very good". Experts scored the product 3.22 and 3.28, whereas users scored the product 3.61 and 3.79 for its content and appearance respectively. The results indicate that the developed product is considered "appropriate" for the teaching of English.
Analisis Strategi Digital Marketing dalam Meningkatkan Kepercayaan Muzakki di Lembaga Amil Zakat Lidzikri Rancasari Kota Bandung Atsdar, Donni; Suryaman, Maman
Economic Reviews Journal Vol. 3 No. 1 (2024): Economic Reviews Journal
Publisher : Masyarakat Ekonomi Syariah Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56709/mrj.v3i1.178

Abstract

This research analyzes digital marketing strategies in increasing muzakki's trust in the lidzikri zakat amil institution using descriptive qualitative research methods, where the research focus is on digital marketing programs implemented by the lidzikri zakat amil institution in increasing muzakki's trust in giving zakat. This research method is descriptive qualitative, with data collection techniques through interviews, observation, documentation studies and literature studies. The types of data used in this research are primary data and secondary data. The results of this research are that the Amil Zakat Lidzikri institution uses a digital marketing strategy with SMO (social media optimization) and SMM (social media marketing) methods, namely the use of social media platforms such as websites, Instagram, Facebook and WhatsApp, and other programs. The general ones that have been implemented are educational programs, economic programs, social programs and health programs. 
Co-Authors -, Retma Sari Abdul Kodir Al-Baekani Adi Iwan Hermawan Adzkiya, Dilla Safira Afifa Meitifazahra Agus Widyantoro Agustina Purwanti Ahmad Zulfikar Aina Khoirida Aji Septiaji Alfian Gilang Pramana Alpian, Mimi Amarsa, Anggita Ratnaningtyas Amelia, Dinda Amilin, Amir An-Nur, Raizsa Anandari, Christina Lhaksmita Andi Amri Andri Yanto Anggita Ratnaningtyas Amarsa Anis Mashlihatin Anis Maslihatin Anjani, Olivia ANNISA RAHMAWATI Antarsyach, Anelka Almayda Anwar Efendi Aprilani, Dea Nur Apriyanti, Nuryani Ari Suryawati Secio Chaesar Ary Kristiyani Asgara, Eqy Yudha Ashadi Athoillah, Mohammad Anton Atsdar, Donni Bahri, Yasir Bambang Ismaya Basikin Basikin Bulan, Arif Bulan, Arif Burhan Nurgiyantoro Dedah Jubaedah Dede Agung Rismawan Deni Hardianto Deni Kamaludin Yusup Devi, Zalzabila Tania E Oos M Anwas Effendi, Anwar Elih Sutisna Yanto Ending Solehudin Ermianto Ertinawati, Yuni Esti Swatika Sari Eva Lesiana Fransiska Evi Karlina Fajar Noor Fuji Sutarjo Fatimah, Risi Siti Fauzy Rahman Kosasih Finorita, Eny Tantia Fitriyani Fuadiyah, Wilda Gang, Huang Ghojali, Irman Harahap, Tsabita Ananda Hari Gursida Hartono Hartono Hartono Hartono Hasan Bisri Hasan Hasan Hastuti, Choirul Imsa Hieu, Ho Ngoc Hilmansyah Saefullah Indah Nur Yunita Indah Purnama Dewi Indra Permana, Indra Irfan Dany Iryani, Evi Iskandar, Yogi Ismail Marzuki Iwan Setiawan Jaka Warsihna Juliandani, Astri Kafita Al Maida Kamil, Acep Bahrum Karina Apriyani Kastam Syamsi Kencana, Bekti Anggi Kuala Khoeriyah, Riska Ummu Kirmadi, Yudi Kurnia, Asep Rahmat Kurniasih, Dyan Nur Kusmanto, Hari Kusuma, Aldi Wijaya Kusumayanthi, Susie Leonita, Leonita Lestari, Dessy Ari Lestari, Desy Ari Lestari, Marzuanti Indah Lila Setiyani Luqman Fariz Maesyaroh, Ucu Siti Magfuroh, Abdah Maghfiroh Fajrin Malik Abdul Aziz Mallombasi, Ali Mansyur Srisudarso Mardiah Mardiah Mardiah, Mardiah Margana Margana Martinus Tukiran Mashrul, Nenden Nadya Rizky Masita Maulana Yusup, Maulana Maya Rahmawati Meriani, Gesti Meriyani, Mira Meti Wigiyantini Mimil Mobit, Mobit Muhammad Reza Pahlevi Muharam, Hari Muhtadin Muhtadin Mulyani Munaeyza, Sri Mulyaningsih, Indrya Mulyati, Imas Musa, Ratna Mustofa, Romy Faisal Nafi'ah, Intan Zuhrotun Ningsih, Nelly Rahmawati Ningsih, Syafitri Nugraha, Billy Nurhasanah, Enung Nurhasanah, Siti Rahmi Nurhayati, Evi Nurramdaeni, Nurul Nurul anisa Oktabiadaniaty Partini, Sri Pier Angely Pitaloka, Dewi Ayu Dyah Pradana, Galih Rayi Prakoso, Ilyas Aji Pratomo Widodo Puji Astuti Puji Astuti, Nungki Sururi Pungky, Ameylia Vanissa Putri Endah Pratiwi Putri, Nanda Amalia Ramadhani, Ananda Raswati, Devi Regi Refian Garis Retma Sari Rohayanah Rohayanah, Rohayanah rohayati, lia fajar Rosa, Dela Rosihan Anwar, Rosihan Rudiantara Rukmana, Dwita Saharul Hariyono Salmah Sarah, Diana Sari, Mega Rena Sari, Sandra Intan Selvanalindayanti Setyaningsih, Hana Setyawan Pujiono Silky, Dwi Rohmaniatu Sri Mulyani Sry Meylaningsih Subandi, Ika Subarkah Subarkah Sudiati Sudiati Sudiati Suherli Kusmana Sukarno Sulis Triyono Suminto A. Sayuti Suparti Suparti Supriadi, Asim Suroso Suroso Sutarto, Bambang Sutinah, Titin Syafitri, Fajar Nur Tadkiroatun Musfiroh Teguh Setiawan Totoh Tauhidin Abas Trisnawati, Acih Trisusilawati Ulinnuha, Kharisma Ummu Khoeriyah, Rizka Wachyudi, Kelik Wang Dandan Wasitoh, Evi Wawan Setiawan Wellang, Musyafir Widiapuspita Widiyasuti, Winda Widowati, Saras Pangestu Sri Widyastuti Purbani Wigati, Fikri Asih Wigiyantini, Meti Wigiyantini, Nuryaningsih Wilda Fuadiyah Wipsar Siwi Dona Ikasari Wiyatmi Wiyatmi Wiyatmi Wiyatmi Wiyatmi, W. Yogi Ginanjar Yohana Nurmala Yousef Bani Ahmad Yuningsih, Yuyun Yunita, Indah Nur Zamzani Zamzani Zulfa, Inayati Fadhilah Zulmi Ramdani Zumani, Darul Zuraida, Umi