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All Journal Jurnal Komunikasi Komunikator Jurnal Kajian Informasi & Perpustakaan Jurnal Kajian Komunikasi ProTVF Communicatus: Jurnal Ilmu Komunikasi Jurnal Pengabdian UntukMu NegeRI Journal of Governance Al Ishlah Jurnal Pendidikan Panggung Jurnal Ilmiah Peuradeun Jurnal Studi Komunikasi PRofesi Humas Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia Jurnal Komunikasi Jurnal ASPIKOM MetaCommunication; Journal Of Communication Studies Jurnal Representamen PROSIDING KOMUNIKASI Jurnal Komunikasi Profesional Jurnal Ilmu Politik dan Komunikasi Kajian Jurnalisme TEMALI : Jurnal Pembangunan Sosial Bricolage : Jurnal Magister Ilmu Komunikasi Jurnal Manajemen Komunikasi Altasia : Jurnal Pariwisata Indonesia Jurnal Politikom Indonesiana JURNAL PUBLISITAS Komunikasiana: Journal of Communication Studies Jurnal Pewarta Indonesia Lumbung Inovasi: Jurnal Pengabdian Kepada Masyarakat Journal of Science and Education (JSE) Daengku: Journal of Humanities and Social Sciences Innovation Jurnal Abdi Masyarakat Indonesia Journal of Scientific Communication (JSC) Caraka : Indonesia Journal of Communication International Journal of Science and Society (IJSOC) ASPIRATION Journal Jurnal Signal Safari : Jurnal Pengabdian Masyarakat Indonesia Jurnal Penelitian Ilmu Pendidikan Indonesia Journal of Artificial Intelligence and Digital Business Mediator: Jurnal Komunikasi Jurnal Communio: Jurnal Jurusan Ilmu Komunikasi Comdent: Communication Student Journal Toplama Abstrak: Jurnal Kajian Ilmu Seni, Media dan Desain Ekspresi: Publikasi Kegiatan Pengabdian Indonesia Society Panggung Proceedings of Jogjakarta Communication Conference (JCC) Edutik : Jurnal Pendidikan Teknologi Informasi dan Komunikasi
Dian Wardiana Sjuchro
Fakultas Ilmu Komunikasi, Universitas Padjadjaran, Indonesia
Religion Arts Humanities Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Physics Public Health Social Sciences Other

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Communication competence of social workers in rehabilitation: interpersonal, empathic, and adaptive dimensions Pusnita, Indah; Santoso, Budi; Aryani, Desi; Sjuchro, Dian Wardiana; Damin, Zahrul Akmal
Jurnal Kajian Komunikasi Vol 14, No 1 (2026): June 2026
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/jkk.v14i1.70192

Abstract

Background: Social workers require a high level of communication competence in providing social rehabilitation services. Communication competence involves the ability to communicate effectively, empathetically, and adaptively according to clients’ needs and social conditions. In social rehabilitation, these competencies are essential for building trust, facilitating participation, and supporting successful intervention outcomes. Social workers ability to establish rapport, communicate empathetically, and tailor communication strategies to clients’ situations may affect the success of social support and intervention. Yet, empirical studies, particularly in South Sumatra, remain limited. Therefore, examining social workers’ communication competence in Sentra Budi Perkasa, as one of leading social rehabilitation institutions in South Sumatra, is important to provide insights for improving service quality and strengthening professional social work practice. Purpose: This study aims to analyze the communication competence of social workers at Sentra Budi Perkasa, Palembang, South Sumatra, Indonesia. Methods: It employs a qualitative case study design. The data collection includes in-depth interviews with social workers, participant observation as social workers engage in the rehabilitation process, and a review of pertinent institutional records. Results: The interpersonal, empathic, and adaptive dimensions reflect the communication competence of social workers at Sentra Budi Perkasa Palembang. Openness, clear language, and active listening can help social workers gain clients’ trust. Conclusion: The study concludes that social workers’ communication competence is a strategy to optimize the quality of social rehabilitation services. Implications: It is believed that the research findings could provide a foundation for enhancing social workers’ abilities by continually training them in communication and practice, and guiding them to formulate humanistic, participatory, communication-based social rehabilitation service policies.
Women Journalists in Surabaya: Role Interpretation in AI-Driven Media Transformation Tripalupi, Merry Fridha; Satvikadewi, A.A.I Prihandari; Irawan, Rahmat Edi; Sjuchro, Dian Wardiana; Tachopisalwong, Attanan
Jurnal Kajian Jurnalisme Vol 10, No 1 (2026): KAJIAN JURNALISME
Publisher : Journalism Study Program, Faculty of Communication Sciences, Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/jkj.v10i1.70637

Abstract

Background: The increasing adoption of artificial intelligence (AI) over the past few years has significantly changed the operation of newsrooms, which accelerates production and changes decision-making processes. Previous research has focused on the technology and/or organization features of AI with little attention on the reporters, especially local women journalists in Surabaya, where regional newspapers urgently need change. Purpose: The objective of this study is to examine how women journalists in Surabaya interpret and negotiate their professional roles within the framework of AI-driven media transformation using Media Feminism Theory. Methods: The current study used a qualitative critical ethnography study design. The data were collected by in-depth interviews, participant observation, and document review. Data were analyzed through thematic analysis with open, axial, and selective coding. Results: The results indicate four main themes, such as how AI is changing newsroom routines, how it is contributing to the efficiency of journalistic work, how it is shaping the visibility of women-related issues through the logic of algorithms, and how it is creating new professional pressures for women journalists. Even with the productivity gains that AI can offer, participants stressed that editorial judgment, ethical vetting and professional autonomy are still vital. The results also suggest that algorithmic editorial practices might amplify gender inequalities. Conclusion: A media feminist perspective still has relevance to understanding the dynamics of the contemporary digital media industry, especially as algorithms play a greater role in deciding which issues matter and deserve public attention. Implications: The study contributes to Media Feminism Theory by showing how AI’s transformation of newsrooms intersects with already existing gender structures, and gives recommendations for how to make AI more gender-sensitive.
Efek Komunikasi Massa Program Citizen Report Di Radio PRFM Bandung Mendayun, Iriyanti; Sjuchro, Dian Wardiana
Jurnal Kajian Jurnalisme Vol 2, No 1 (2018): Kajian Jurnalisme
Publisher : Journalism Study Program, Faculty of Communication Sciences, Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (264.495 KB) | DOI: 10.24198/jkj.v2i1.21320

Abstract

Hadirnya media jurnalis warga, membantu warga menyampaikan informasi dan pendapatnya. Hanya saja ini akan menjadikan media sebagai corong bagi warga untuk memperburuk citra suatu lembaga. Untuk itu peneliti ingin meneliti sikap khalayak Radio PR FM dalam memandang kinerja Kepolisian Lalu Lintas Kota Bandung setelah mendengarkan program Citizen Report di Radio PR FM. Metode yang digunakan dalam penelitian ini adalah metode kuantitatif dengan jumlah populasi sebanyak 183 orang. Hasil penelitian menunjukkan bahwa tidak terdapat hubungan yang signifikan antara kualitas program program Citizen Report dengan sikap khalayak radio PR FM dalam memandang kinerja Kepolisian Lalu Lintas Kota Bandung. Baik itu tidak atau dengan di kontrol organisasi psikologikal individu. Hasil penelitian ini lebih merujuk pada teori disonansi kognitif yang menjelaskan bahwa individu konsisten dengan sikapnya. Ini terbukti cukup kuatnya hubungan antara organisasi psikologikal individu dengan sikap khalayak radio PR FM dalam memandang kinerja Kepolisian Lalu Lintas Kota Bandung.
The Myriad Achievements of Kuningan FM Radio as a Regional Public Broadcasting Institution (LPPL) Sjuchro, Dian Wardiana; Lusiana, Elnovani; Sjarifah, Nuryah Asri; Sujana, Lusi Romaddyniah
Jurnal Kajian Jurnalisme Vol 6, No 2 (2023): KAJIAN JURNALISME
Publisher : Journalism Study Program, Faculty of Communication Sciences, Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/jkj.v6i2.42748

Abstract

There is a Local Public Broadcasting Institution (LPPL) that has the support of the regional district head, where the district head has been named the district head who cares about broadcasting, because there are rarely district heads or mayors who care about local public radio in their area. Apart from that, the Head of the Communication and Informatics Service also gave his support and was elected as the head of the service concerned with broadcasting. The public radio is Kuningan FM radio with a frequency of 100.5 MHz, which is located at Jalan Aruji Kartawinata No. 3, Kuningan District, Kuningan Regency, West Java Province. Kuningan FM Radio has the motto “green and culture radio, caring for nature, preserving culture, the excitement that circulates”, with the vision “to actualize the role of local public broadcasting institutions as a unifying media, the leading source of public information towards advanced brass in 2023”. By getting the support and role of the people involved in the organizational structure, it has a positive impact on Kuningan FM radio. The purpose of this study is to describe the ways in which Kuningan FM radio has increased the existence of local public radio among the surrounding community. This study uses a qualitative approach using the case study method. Data collection techniques in this study used observation, interviews, literature and literature review. The results of this study found several factors that made Kuningan FM radio won many awards, namely: the support of the regent, the supervisory board, the board of directors and the role of the people involved in the organizational structure of LPPL Kuningan Regency, innovative programs and events adapted to the needs of the surrounding community, use of streaming channels, as well as consistency in filling out each program.
Media Convergence in Indonesian Radio: Integrating Terrestrial and Multiplatform Broadcasting Harliantara, Harliantara; Sjuchro, Dian Wardiana; Rutambuka, Theogene
Jurnal Kajian Jurnalisme Vol 9, No 2 (2026): KAJIAN JURNALISME
Publisher : Journalism Study Program, Faculty of Communication Sciences, Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/jkj.v9i2.66381

Abstract

Background: Digital disruption has changed the global broadcasting landscape, shifting radio from a rigid terrestrial medium to a more fluid multiplatform ecosystem. Although digital platforms dominate the attention economy, radio in Indonesia has shown unique resilience by combining legacy trust with digital network-based interaction. Purpose: This study aims to reformulate radio content distribution strategies and explain how radio management adapts to the logic of platformisation in the digital age. Methods: This research used a multi-site qualitative approach with case studies on three types of radio stations in Indonesia. Data was collected through in-depth interviews and reinforced with digital ethnography. Results: The results show that radio's sustainability is supported by three main pillars. First, algorithmic grooming, which is a radio strategy to tailor content to the logic of visual platform algorithms. Second, distributional decoupling, where radio identity no longer depends entirely on physical frequencies. Third, the utilization of radio as a ‘human infrastructure’ that builds emotional closeness and parasocial interaction with the audience. This study also found the important role of radio in regional areas as a backup information medium when digital networks are disrupted. Conclusion: This study concludes that the revival of radio has occurred through its transformation from a frequency provider to a flexible and adaptive ‘everywhere media’ entity. Implications: Theoretically, this study contributes to the development of media convergence theory by emphasizing that strategic fluidity, the ability to operate across digital and terrestrial boundaries, is key to radio's resilience in the digital age.
Cultural Tourism Branding in Kuta Traditional Village, Ciamis - West Java Aat Ruchiat Nugraha; Diah Fatma Sjoraida; Iriana Bakti; Dian Wardiana Sjuchro
Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia Vol. 10 No. 2 (2025): December 2025 - Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia
Publisher : Ikatan Sarjana Komunikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25008/jkiski.v10i2.1233

Abstract

The Kuta Ciamis Traditional Village is one of the Sundanese indigenous communities that still preserves its ancestral heritage. The existence of the Kuta Traditional Village to this day is inseparable from the combination of natural beauty, traditional cultural heritage, and mystical aura maintained by the local residents from generation to generation. Located on the border of West Java and Central Java, the uniqueness and local wisdom found in Kuta Village are the main elements in forming a strong and attractive branding for tourists. This study aims to determine and explain how the branding process of Kuta Traditional Village as one of the cultural tourism destinations based on local wisdom in West Java was formed. The research method was carried out qualitatively by collecting data through observations about the lives of indigenous residents and the existence of traditional institutions, interviews with traditional leaders and literature studies from documents, books, journals and other relevant references about indigenous communities. The results of the study indicate that the branding of the "Sacred Cultural Village" in Kuta Traditional Village is reflected in the local cultural identity and traditional symbols communicated to the public interpersonally and through the media. The conclusion of the study shows that the formation of cultural tourism branding is a marketing communication strategy for tourism destinations based on local wisdom in West Java which can strengthen community participation in preserving local cultural identity values ​​and increasing visibility, interest, and tourist visits.
Local Content on the World Wide Web: Maintaining radio as an information channel by the local government Ahmad Yani; Dian Wardiana Sjuchro
Communicatus: Jurnal Ilmu komunikasi Vol. 9 No. 1. June (2025): Communicatus: Jurnal Ilmu Komunikasi
Publisher : Fakultas Dakwah dan Komunikasi UIN Sunan Gunung Djati Bandung Sunan Gunung Djati Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/cjik.v9i1.45749

Abstract

The digital transformation has significantly impacted all media sectors, including local government-managed radio. Amid the rapid development of technology and the declining popularity of analog radio, Local Public Broadcasting Institutions (LPPL) are required to innovate to remain relevant and reach broader audiences. This study aims to analyze the media convergence strategies adopted by Radio Kandaga, an LPPL owned by the Bandung Regency Government, to sustain its presence through digital platforms. This research employed a qualitative approach using a case study design conducted over two months (November–December 2024). Data collection techniques included direct observation, in-depth interviews with key informants, and document analysis. The findings indicate that Radio Kandaga implemented convergence strategies through web-based streaming, the use of social media, and the involvement of younger generations as digital content managers. These strategies began with audience behavior observation, followed by adaptive cross-platform programming, and concluded with user engagement-based evaluation. In conclusion, Radio Kandaga has successfully adopted a contextual and adaptive digital strategy that aligns with changing audience media consumption patterns while maintaining its local character as part of its public information service mission and efforts to strengthen transparent local governance.
Crisis communication management government public relation of Serang City through digital media Sjuchro, Dian Wardiana; Priana, Ronny Yudhi Septa; Fitriana, Rina; Raji, Mohd Nazri Abdul
PRofesi Humas Vol 11, No 1 (2026): August 2026
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/prh.v11i1.69832

Abstract

Background: The development of digital media accelerates the flow of public information and sometimes facilitates disinformation that affects the public’s image and trust in local governments. It requires their public relations (PR) to be able to manage information, messages, and media to enhance positive images within the community. Purpose: This study aimed to analyze the role of PR in Serang City in managing communication crises in the digital media era; then to reveal the effectiveness of PR communication strategies and uncover the obstacles encountered. Methods: This research employed a qualitative approach with a case study method. Data were obtained through in-depth interviews with PR staff and media officers from eight regional government agencies (OPD). Data were analyzed through reduction, presentation, and conclusion. Results: The PR of Serang City monitored current issues developing in the community, compiled and designed official messages, and utilized social media as the primary communication channel. This strategy was deemed effective in maintaining the stability of public information. Limited human resources and the rapid spread of hoaxes in the digital space were challenges faced, in addition to the lack of coordination and consistency of information within the government. Conclusion: crisis communication management is implemented by local governments using digital media as the main communication medium, but human resource competencies remain limited to improving coordination and designing more systematic communication so that information can be more effective and consistent. Implications: The results of this study are expected to be a reference for local governments to improve human capacity and build an integrated communication system to maintain credibility and public trust.
Proses Komunikasi antara Sutradara dan Tim Produksi Film Dokumenter Mewujudkan Bandung: Lautan Literasi Dewi Tri Wahyunningsih; Fajrin Al Maris; Dian Wardiana Sjuchro; Efi Fadilah
Abstrak : Jurnal Kajian Ilmu seni, Media dan Desain Vol. 3 No. 4 (2026): Juli : Abstrak : Jurnal Kajian Ilmu seni, Media dan Desain
Publisher : Asosiasi Seni Desain dan Komunikasi Visual Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/abstrak.v3i4.1161

Abstract

Communication in documentary film production plays a crucial role in aligning creative visions, fostering coordination, and maintaining the team’s effectiveness at every stage of production. This study aims to describe the communication process between the director and the production team during the creation of the documentary Mewujudkan Bandung: Lautan Literasi in the pre-production, production, and post-production phases. The approach used is descriptive qualitative research employing a practice-based research method, which treats the creative process as the primary source of data collection and analysis. Data were collected through observation, interviews, literature review, and documentation during the production process. The findings of the discussion indicate that communication during the pre-production phase serves to establish a shared understanding of the story concept, develop a storyboard, assign tasks, and coordinate the production schedule. During the production phase, communication takes place directly and adaptively through direction given to the crew and interviewees, coordination of filming, and adjustments to various on-site challenges without compromising the director’s objectives. During the post-production phase, communication between the director and the editor focuses on developing the narrative structure, editing the footage, evaluating the results, and refining the message to ensure it remains consistent with the original concept. The entire communication process serves a function that is not limited to technical coordination but also acts as a collaborative mechanism for building a shared understanding and supporting decision-making,  as well as maintaining the quality and consistency of the presentation of literacy issues in the form of audiovisual works.
Digital Mediation and Identity Negotiation in the Outer Baduy Community in the Social Media Era A.S. Haris Sumadiria; Dian Wardiana Sjuchro; Ronny Yudhi Septa Priana
Mediator: Jurnal Komunikasi Vol. 18 No. 2 (2025): Mediator: Jurnal Komunikasi (Sinta 2)
Publisher : UPT Publikasi Ilmiah UNISBA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29313/mediator.v18i2.7173

Abstract

Digital transformation has reshaped the ways in which indigenous communities engage with the outside world, particularly in constructing and negotiating their cultural identities. This study explores how the Outer Baduy community in Banten employs social media as both a tool of digital mediation and a space for negotiating cultural identity in the midst of modern influences and cultural commodification. Adopting a qualitative approach through media ethnography, the research draws on in-depth interviews with four key informants: one traditional leader (jaro) and three local digital content creators, supplemented by field observations and social media content analysis. The findings reveal that younger generations strategically use social media to produce visual narratives highlighting local cultural practices, such as weaving, farming, and communal living. These digital expressions serve not only as a means of promoting cultural and economic activities but also as a medium for representing identity. At the same time, challenges emerge regarding the commodification of sacred values and the influence of algorithmic pressures, which shape both aesthetics and cultural meanings. In response, the community employs strategies of symbolic selection, guidance from traditional leaders, and digital literacy grounded in local wisdom to safeguard cultural integrity. This study underscores the importance of preserving the narrative sovereignty of indigenous communities within digital spaces and recommends fostering a communication ecosystem that remains attentive to local cultural values.
Co-Authors -, Muhaemin A.S. Haris Sumadiria Aat Ruchiat Nugraha Abie Besman Abriani, Andi Aceng Abdullah Achmad Abdul Basith Addy Septyawan Adiputra, Andika Vinianto Agus Rahmat agus rahmat Agus Rusmana Agus Rusmana Agus Setiaman Ahmad Yani Akbar Iskandar Akhmad Yani Surachman Aloysius Liliweri Amalia, Efrina Gerda Amdan, Nana Sutisna Ana Rusmardiana Aprilia Rachma Aranggraeni, Renda Ardiansyah Goeliling Arief Hidayat Asfar, Dedy Ari Ayu Indra Wardhani Bagus Setya Rintyarna Basith, Ahmad Abdul Budi Santoso Casmudi Casmudi Cut Meutia Karolina Dadang Sugiana Dade Prat Untarti Dahana, Wirawan Dony Damin, Zahrul Akmal Deddy Mulyana Dendi Pratama Dendi Pratama desi aryani Desyandri Desyandri Dewi Tri Wahyunningsih Dewi Yanti Diah Fatma Sjoraida Dina Oktavia Dwi Budi Santoso Dwi Masrina Edwin Rizal Efi Fadilah Efi Fadilah Eka Yusup Elnovani Lusiana Eni Maryani Evi Novianti Evi Nursanti Rukmana Eza Aldonna Fajar Hariyanto Fajrin Al Maris Faustine, Peace Fitri Daryanti Fitriana, Rina Franck Lavigne Franck Lavigne, Franck Hanifa Yusliha Rohmah Hanny Hafiar Hanny Hafiar Harliantara Harliantara Harlita Nindhasari Husnun Nasriah Nasriah Hussain, Zulkifli Ichsan Adil Prayogi Irawan, Rahmat Edi Iriana Bakti Isiaka Zubair Aliagan Isni Nurfauzia Jenny Ratna Suminar Jimi Narotama Mahameruaji Kheokao, Jantima Kinanti, Dhea Ananta Kokom Komariah Kurnia, Moh. Mirza Kusumanegara, Idris Lani Gumilang Lukman Samboteng & Rulinawaty Kasmad Lusi Romaddyniah Sujana, Lusi Romaddyniah Lutfi Khoerunnisa Lutfi Khoerunnisa Mansyur Mansyur Maryani, Eni Mateo Jose A. Vidal Mendayun, Iriyanti Mohamad Sapari Dwi Hardian Muhaemin Muhaemin Muhammad Arif Rahman Nadhifa Viannisa Nana Sutisna Amdan Nugraha, Aditia Nurfauziah, Isni Nuryah Asri Sjafirah Nuryah Asri Sjafirah, Nuryah Asri Nuryah Asri Sjarifah, Nuryah Asri Osrita Hapsara Pandan Yudhapramesti Petrus Ana Andung Pramudiana, Ika Devi Prasastiningtyas, Widyapuri Prasetya, Tri Budi Priana, Ronny Yudhi Septa Priyo Subekti Priyo Subekti Priyo Subekti Purbandian, Adithya Satya Purwanti Hadisiwi Pusnita, Indah Putri, Liza Diniarizky Qorinah Estiningtyas Sakilah Adnani R. Nia Kania Kurniawati Rachman, Reza Saeful Rahmatiah Rahmatiah Raji, Mohd Nazri Abdul Ramadhan, Aditya Ramadiani - Ramon K. Santos III Ranissa Azahra Ria Mahdia Fitri Rina Fitriana Rina Fitriana, Rina Rinda Aunillah Sirait Ronny Yudhi Septa Priana Ronny Yudhi Septa Priana Rulinawaty Rulinawaty Rully Khairul Anwar Rutambuka, Theogene S Sujito S. Kunto Adi Wibowo Safina Zora Hassanah Santi Susanti, Santi Sapari Dwi Hadian Satvikadewi, A.A.I Prihandari Sehabudin, Aang Septiana Yustika Widyaningrum Setia Wardhani, Widya Desary Sri Seti Indriani Sudarmi Sudarmi Sunardi Surya Dewi Susie Perbawasari Sutisna, Nana Swasti Maharani SYAHRIAL SYAHRIAL Syailendra Reza Irwansyah Rezeki Syam Maella, Nur'annafi Farni Tachopisalwong, Attanan Tansah Rahmatullah Taufik Murtono Teddy Kurnia Wirakusumah Tri Palupi, Merry Fridha Tri, Nguyen Minh Tri, Nguyen Minh Ute Lies Siti Khadijah Viannisa, Nadhifa Wahyuanto, Eko Willya Achmad Winda Ersa Putri Yanti Setianti Yoki Yusanto Yusanto, Yoki Yusanto, Yoki Zainal Abidin