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All Journal IJCCS (Indonesian Journal of Computing and Cybernetics Systems) Jurnal Civics: Media Kajian Kewarganegaraan Journal of Tropical Life Science : International Journal of Theoretical, Experimental, and Applied Life Sciences JUSIFO : Jurnal Sistem Informasi JURNAL KEPEMIMPINAN DAN PENGURUSAN SEKOLAH Sistemasi: Jurnal Sistem Informasi Jurnal Ilmiah Ekonomi Islam ARISTO Acta Aquatica: Aquatic Sciences Journal AKSIOLOGIYA : Jurnal Pengabdian Kepada Masyarakat Jurnal Moral Kemasyarakatan INOVTEK Polbeng - Seri Informatika Jurnal Biologi Tropis INTECOMS: Journal of Information Technology and Computer Science Al Mi’yar: Jurnal Ilmiah Pembelajaran Bahasa Arab dan Kebahasaaraban Jurnal Teknologi Sistem Informasi dan Aplikasi Studi Arab Jurnal Ilmiah Ecosystem Jurnal Ilmiah Mandala Education (JIME) JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) JOISIE (Journal Of Information Systems And Informatics Engineering) EDUMATIC: Jurnal Pendidikan Informatika Building of Informatics, Technology and Science Jurnal Sistem informasi dan informatika (SIMIKA) Abdi Masyarakat Abdi Laksana : Jurnal Pengabdian Kepada Masyarakat Thariqah Ilmiah ; Jurnal ilmu-ilmu kependidikan & Bahasa Arab Kordinat : Jurnal Komunikasi antar Perguruan Tinggi Agama Islam Jurnal Pengabdian kepada Masyarakat Nusantara ASANKA: Journal of Social Science And Education Jurnal Teknik Informatika (JUTIF) Al-tsaman : Jurnal Ekonomi dan Keuangan Islam Jurnal Pendidikan dan Teknologi Indonesia Jurnal Pendidikan PKn Bima Abdi: Jurnal Pengabdian Masyarakat Indonesian Journal of Intellectual Publication (IJI Publication) Jurnal Ekonomi Jurnal Pengabdian kepada Masyarakat Bina Darma Journal Evaluation in Education (JEE) Jurnal Al-Fawa'id : Jurnal Agama dan Bahasa Jurnal Kapita Selekta Administrasi Publik Edu Sociata : Jurnal Pendidikan Sosiologi Journal Of Human And Education (JAHE) Jurnal Algoritma Maritime Park: Journal Of Maritime Technology and Socienty JOMPA ABDI: Jurnal Pengabdian Masyarakat Aurelia: Jurnal Penelitian dan Pengabdian Masyarakat Indonesia Indonesian Research Journal on Education Finger : Jurnal Ilmiah Teknologi Pendidikan Jurnal Pengabdian Inovasi Masyarakat Indonesia De Cive : Jurnal Penelitian Pendidikan Pancasila dan Kewarganegaraan Jurnal Pembelajaran Bahasa dan Sastra Jurnal Penelitian Pendidikan Indonesia Economics Studies and Banking Journal Rhizome: Jurnal Kajian Ilmu Humaniora Journal of Economic Growth and Development Review Society Proceeding Of International Conference On Education, Society And Humanity CARONG: Jurnal Pendidikan, Sosial dan Humaniora Komunitas: International Journal of Indonesian Society and Culture SCIENTIA JOURNAL : Jurnal Ilmiah Mahasiswa Jurnal Edulanguage: Jurnal Pendidikan Bahasa Journal of Supply Chain and Entrepreneurship EL-HAYAH Indonesian Journal of Intellectual Publication (IJI Publication)
Syaifullah Syaifullah
Jurusan Sistem Informasi Fakultas Sains Dan Teknologi Universitas Islam Negeri Sultan Syarif Kasim Riau
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Journal : EDUMATIC: Jurnal Pendidikan Informatika

 1 
Digital Banking Satisfaction: A SeaBank Study using The End User Computing Satisfaction (EUCS) Model Oktoriani, Della; Rahmawita, Medyantiwi; Ahsyar, Tengku Khairil; Syaifullah, Syaifullah
Jurnal Pendidikan Informatika (EDUMATIC) Vol 9 No 2 (2025): Edumatic: Jurnal Pendidikan Informatika
Publisher : Universitas Hamzanwadi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29408/edumatic.v9i2.30511

Abstract

SeaBank serves as a digital banking platform that enables users to conduct financial transactions conveniently via their smartphones. Despite its widespread adoption, concerns regarding service quality persist. The objective of this study is to assess user satisfaction with the SeaBank application using the EUCS model. This research employs a quantitative methodology with PLS-SEM as the analytical technique to examine variable relationships. The software used for data analysis is SmartPLS 4. Data were collected through an online survey comprising 23 items, involving 100 active users aged 17 and above. Model evaluation includes both outer model and inner model analyses to ensure construct validity and reliability. The findings indicate that content, accuracy, and ease of use have a significant and positive impact on user satisfaction. Conversely, format and timeliness do not have a significant influence, suggesting that these aspects play a marginal role in shaping users' overall perception of the application. Implications of this study highlight the necessity of improving information quality, data accuracy, and intuitive interface design to enhance user satisfaction. While enhancements to format and timeliness can be considered, they are not a primary focus. This research provides valuable insights for application developers in designing user-centered service improvement strategies.
Quality Evaluation of The SITASI Final Project System using Selected McCall Software Quality Factors Adillah, Suci Nur; Ahsyar, Tengku Khairil; Syaifullah, Syaifullah; Anofrizen, Anofrizen; Marsal, Arif
Jurnal Pendidikan Informatika (EDUMATIC) Vol 9 No 2 (2025): Edumatic: Jurnal Pendidikan Informatika
Publisher : Universitas Hamzanwadi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29408/edumatic.v9i2.30675

Abstract

The Final Project Information System (SITASI) was developed to support academic administration processes. However, performance and usability issues continue to hinder its effectiveness, particularly during peak usage. This study aims to evaluate the quality of SITASI using the McCall Software Quality Model by focusing on five relevant operational factors: correctness, reliability, efficiency, integrity, and usability. The research employed a descriptive quantitative approach by distributing a validated user perception questionnaire to 72 students with active experience using SITASI. The instrument was tested for validity and reliability, with data analyzed using descriptive statistical techniques to evaluate the quality of the SITASI system. The results show that usability scored the highest at 86%, followed by correctness at 67.6%, reliability at 64.2%, integrity at 50.8%, and efficiency at 43.5%. These findings reveal strong user interface performance but expose technical limitations in speed and data security. The study concludes that while SITASI performs well in terms of usability, it requires substantial improvements in system responsiveness and integrity features. The results offer a structured evaluation of software quality and provide practical recommendations for developers to optimize performance and strengthen data protection. This study contributes a replicable framework for evaluating academic information systems in higher education environments.
Evaluating User Experience of SITASI System using HEART Metrics and Importance-Performance Analysis (IPA) Harmaniola, Elsa; Ahsyar, Tengku Khairil; Syaifullah, Syaifullah; Anofrizen, Anofrizen; Marsal, Arif
Jurnal Pendidikan Informatika (EDUMATIC) Vol 9 No 2 (2025): Edumatic: Jurnal Pendidikan Informatika
Publisher : Universitas Hamzanwadi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29408/edumatic.v9i2.30691

Abstract

SITASI is a web-based system developed to help students manage references and citations for their final projects. Despite its importance, no comprehensive evaluation of the system’s user experience (UX) had been conducted. This study aims to evaluate the UX of SITASI used by students of the Information Systems Study Programme at UIN Suska Riau. Using a quantitative survey method, data were collected from 72 active students from the 2018-2021 cohorts through an online questionnaire. The evaluation was based on the five HEART Metrics dimensions: Happiness, Engagement, Adoption, Retention, and Task Success. Respondents were selected through random sampling using the Slovin formula. Data were analysed using SPSS version 30 for validity, reliability, and Importance-Performance Analysis (IPA). The HEART results indicated high usability levels across all dimensions, with Happiness and Retention scoring highest (73%) and Engagement lowest (70%). IPA showed an average suitability of 92%, with four indicators placed in Quadrant I, signifying urgent areas for improvement. These results serve as a foundation for actionable recommendations to enhance system satisfaction, improve performance, and develop a more user-centered and adaptive SITASI platform.
Co-Authors - Sapriya . Mansyurdin Abbas, M Fadhly Farhy Abdul Azis Abdul Basit Abdur Rohman Adhari, Nursanda Rizki Adillah, Suci Nur Ahsyar, Tengku Khairil Aidil, Dyta Rabbani Ainur Rofiq Sofa Ami Pujiwati Amin, Nur Syariful Ananda, Dhea Anggyana, Rifa Angraini Angraini Anofrizen Anofrizen Aprillia, Dhea Dwi Aprillia, Dhea Dwi Aprinastya, Rachell Aqilla, Nabila Fadia Arif Marsal Arifin, Hanifan Arum Setiawan As-Syahri, Hidayatullah Asep Mahfudz, Asep Asful, Ferdhinal Asmaret, Desi Asriyana, . Asyraf, Fajri Muhammad Aszareta, Muhammad Andoni Aurora, Dhea Apriano Ayulya, Agisti Mutiara Aziz, M. Abdul Bakhtiar Bakhtiar Cahyadi, Deden Cecep Darmawan, Cecep DADANG DADANG Dadang Sundawa, Dadang Dahelmi Dahelmi DAMIRAH DAMIRAH, DAMIRAH Dasim Budimansyah Dasim Budimansyah, Prayoga Bestari, Redi Yamanto, Dasim Budimansyah, Dewi Imelda Roesma Diani, Diani Djong Hon Tjong Efrizal Efrizal Eki Saputra Elly Malihah Endang Danial, Endang Farisi, Czar Daffa Al Fausi, Suhud Al Febi Nur Salisah Febriana Putra, Tarekh Fikri, Nidhal Firdaus, Pipin Fitra, Joni Darma FITRIAH ARTINA, FITRIAH Fitriana, Muhamad Azizan Fitriani Fitriani Guntara, Bima Hamdi, Fathan Surya Hamzah, Muhammad Lutfhi Hamzah, Muhammad Lutfi Hamzah, Muhammad Luthfi Hari Susanto Harmaniola, Elsa Hendra, Rio Hendri Irawan Henny Herwina Herdi Herdi Herlinawati Herlinawati Herliza, Herliza Hermawati Hermawati, Hermawati Hidayah, Zainur hidayanti, hidayanti Hidayatingsih, Nur I Nengah Agus Tripayana . Ida Waluyati Indah Lestari, Indah Indrajaya, Indrajaya Indriani, Monalisa Ingrid Shintia Arsy Irmansyah . Jacky, Jacky Janra, Muhammad Nazri Jazman, Muhammad Juirah, Juirah Julhadi, Julhadi Julita, Sandra Junaihil, Junaihil Juniyati, Rita Juwandi, Ronni Karim Suryadi Karim Suryadi Kasno Kasno Khoidir, Muhammad Kokom Komalasari Kosasih, Hengky Kyaw, Aung Ye Leni Anggraeni Lestari, Nurrizka Puji Lubis, Amelia Sriwahyuni M. Afdal Maliza, Rita Masyitoh, Iim Siti MAULANA, BIMA Maulidiyah, Khoirun Ni'mah Megawati - Mochamad Hasyim Mona Fronita, Mona Muarif, Muarif Muhammad Amin Muhammad Nanang Qosim Muslim Muslim Muthaqin, Dwi Iman Naelul Huda, Ade Nanda Nazira nasir, muh Naufal, Misbahuddin Nazhifatunnisa, Nazhifatunnisa Nikman Azmin Ningsih, Widiah Nofrita Nofrita Noorahim, Wenny Noorahim Novianti, Elzy Novita Sari Nugraha Nugraha Nurhijriah, Nurhijriah Nurnazmi, Nurnazmi Nurrokhmatulloh, Nurrokhmatulloh Nurul Qomariyah Oktoriani, Della Paramitha, Sandey Tantra Pebri, Prianda Permata, Nur Fitria Mita Prananda, Yaldri Oktra Pratama, Raihan Anugrah Prawira, Furqan Dwiki Lintang Prima, Ari Putra Santoso Putra, Tarekh Febriana Putri, Runi Aulia Putri, Syntia Mai Rahman Mulyawan Rahmawita, Medyantiwi Ramadani, Ela Ramadhan, Rifky Ratna Fitria Revansa, Muhammad Dio Ria Mardiana Yusuf Rianda, Rahmad Didho Ridho, Muhammad Syifa'ur Rizky, Ramanda Safika, Nurul Sakban, Abdul Salis, Viola Mutiara Saputra , Eki Saputri, Aprilia Mayang Selvanus, Selvanus Setiawan, Mursyid Sianipar, Ferry Agus Sinaga, Lina Siregar, Syafril Solihah, Nikmatus Sri Nurhidayati, Sri Subakja, Triyawan Bagus Sukandarman, Sukandarman Sulistiono Supriyono Supriyono Susanto Susanto Susanto, Irman Syafril Syafril Syahdan Syahdan, Syahdan Syahru Ramadan, Syahru Syahruddin Syahruddin Syaifullah, Agus Tasrif Tasrif Titik Efnita, Titik Trisya, Cintia Putri Tutoq, yulita Wadu, Ludovikus Bomas Wahyudi Wahyudi Wahyuni Tanshzil, Sri Wahyuni, Reni wahyuni Waluyo Waluyo Wenny Noorahim Wilson Novarino Wily Julitawaty, Wily Yuniar, Sucifa Thita Zaini Zaini