p-Index From 2021 - 2026
11.99
P-Index
This Author published in this journals
All Journal Inspirasi Manajemen Pendidikan Jurnal Pendidikan Indonesia Lembaran Ilmu Kependidikan JIPM (Jurnal Ilmiah Pendidikan Matematika) Jurnal Manajemen & Supervisi Pendidikan JURNAL KEPEMIMPINAN DAN PENGURUSAN SEKOLAH Jurnal Manajemen Pendidikan AL-IDARAH: JURNAL KEPENDIDIKAN ISLAM Publik (Jurnal Ilmu Administrasi) Jurnal Pendidikan : Riset dan Konseptual PEMBELAJAR: Jurnal Ilmu Pendidikan, Keguruan, dan Pembelajaran Jurnal Administrasi dan Manajemen Pendidikan Pendas : Jurnah Ilmiah Pendidikan Dasar Cetta: Jurnal Ilmu Pendidikan JMKSP (Jurnal Manajemen, Kepemimpinan, dan Supervisi Pendidikan) Lectura : Jurnal Pendidikan Jurnal Ilmiah Pendidikan dan Pembelajaran Jurnal Ilmiah Mandala Education (JIME) JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) JIKAP PGSD: Jurnal Ilmiah Ilmu Kependidikan International Journal for Educational and Vocational Studies Jurnal Dinamika Manajemen Pendidikan (JDMP) JAMP : Jurnal Administrasi dan Manajemen Pendidikan Jurnal Ilmiah Profesi Pendidikan RESLAJ: RELIGION EDUCATION SOCIAL LAA ROIBA JOURNAL Jurnal Paedagogy Reswara: Jurnal Pengabdian Kepada Masyarakat Studies in Philosophy of Science and Education Studies in Learning and Teaching Jurnal Pengabdian UNDIKMA Jurnal Pendidikan Guru (JPG) Jurnal Administrasi Pendidikan Islam International Journal of Social Learning (IJSL) Journal of English Language and Education Munaddhomah: Jurnal Manajemen Pendidikan Islam Journal of Education Research Edukasia: Jurnal Pendidikan dan Pembelajaran re-JIEM (Research Journal of Islamic Education Management) Journal of Innovation and Research in Primary Education Reflection Journal International Journal of Current Educational Research Journal of Educational Management Research Jurnal Ilmu Pendidikan dan Pembelajaran Gudang Jurnal Multidisiplin Ilmu International Journal of Emerging Research and Review Jurnal Pembelajaran dan Riset Pendidikan Jurnal Ilmiah Pendidikan Citra Bakti
Claim Missing Document
Check
Articles

Implementasi Kepemimpinan Manajerial Grid Terhadap Inovasi Pembelajaran di SMP IT Utsman Bin Affan Surabaya Nur Farahana, Kharisma; Tri Hapsari, Chelsea; Maeizy Hamdi Bajeber, Shakira; Nuril Hidayah, Farisa; Azlinatul Zulfa, Nur; Roesminingsih, Erny
Pendas : Jurnal Ilmiah Pendidikan Dasar Vol. 11 No. 02 (2026): Volume 11 Nomor 02, Juni 2026 Published
Publisher : Program Studi Pendidikan Guru Sekolah Dasar FKIP Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jp.v11i02.51857

Abstract

This study aims to describe the principal's implementation of Managerial Grid leadership on learning innovation at SMP IT Utsman Bin Affan Surabaya. The research is motivated by the importance of principal leadership in balancing task-oriented and people-oriented orientations to support sustainable learning innovation. This study used a qualitative approach with a case study. Data collection techniques included in-depth interviews, observation, and documentation. The results indicate that the principal implemented Managerial Grid leadership with a strong task orientation through systematic program planning, continuous evaluation, structured supervision, and effective resource management. Furthermore, the people orientation was manifested through a family approach, strengthening motivation, teacher professional development, and a structured reward system. This leadership implementation had a positive impact on learning innovation. Overall, the principal's leadership pattern demonstrates Team Management characteristics (9.9) in Managerial Grid theory because it is able to balance high attention to tasks and human relationships.
ANALISIS KEPUASAN MAHASISWA S2 PENDIDIKAN SAINS TERHADAP LAYANAN UNIVERSITAS NEGERI SURABAYA MENGGUNAKAN METODE SERVQUAL DAN IMPORTANCE-PERFORMANCE ANALYSIS (IPA) Nurhaddi, Raka Prasetyo; Roesminingsih, Erny; Amalia, Kaniati
Pendas : Jurnal Ilmiah Pendidikan Dasar Vol. 11 No. 02 (2026): Volume 11 No. 2, Juni 2026 Release
Publisher : Program Studi Pendidikan Guru Sekolah Dasar FKIP Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jp.v11i02.53134

Abstract

This study aims to analyze the satisfaction level of Master of Science Education students at the Faculty of Mathematics and Natural Sciences, Surabaya State University (UNESA) with the quality of institutional services. This service quality measurement integrates the empirical Service Quality (SERVQUAL) and Importance-Performance Analysis (IPA) methods. The approach used is descriptive quantitative through a cross-sectional survey design. Questionnaires were distributed to 83 respondents randomly selected using the Single Sign-On (SSO) authentication system. The results of the Wilcoxon significance test indicate a significant difference between student expectations and the actual services received. Systematically, the gap analysis recorded a negative overall average score (Grand Mean) of -0.07, which confirms that actual services have not succeeded in meeting user expectations. The most fundamental weaknesses were found in the dimensions of responsiveness and empathy. Furthermore, the IPA quadrant mapping revealed operational allocation inefficiencies, where the institution provides excessive services to low-priority attributes (Quadrant IV). In conclusion, this study recommends reallocating resources from Quadrant IV toward improving essential services at the top priority crisis point (Quadrant I). This step is crucial for building a service ecosystem that is proportional, managerially efficient, and relevant to the dynamic needs of students.
Co-Authors ABDULLAH ZAWAWI, AHMAD Abidah, Faizah Reva Adawiyah, Indriyati ADY KUNCORO, ROMADHON Ahmad Matinul Haq Ainur Rifqi, Ainur Alfiah, Luluk Alfiatin N, Labibah ALIM SUMARNO Amalia, Kaniati Amanah, Chimayatul Amrozi Khamidi Ananda, Ardhea Dwi Andi Kristanto Andri Priyoherianto Anggraini, Ira Diana Angraeni, Devita Anisa Rahmawati Annisa Rehanita Ansori, Aristawidya APRILIA PUSPITADEWI, CANDRA Aprilia, Popi Aprilian, Wahyu Rizky Aprilianto, Adtora Ardianing, Sukma Ayu Fadhila Ardilla, Silvia Putri Arini Nur Rofidah Arini, Shoofi Dwi Ariwibowo, Agung ASFIYAH, LAILATUL Astutik, Kurnia Fuji Atika, Nadiva Zahra Avisa, Gizza Mardiana Nur Ayu Wulandari Azahra, Zafira Nisa Azlinatul Zulfa, Nur Badrus Soleh Bambang Sigit Widodo Bidandari, Aroum Budi Purwoko Cahyanti, Ardiana Dyah Cindy Pratiwi, Cindy Dewie Trie Wijayati Dwi Anggraeny, Marsa Eka Purwanti, Yuli Eni Wuryani Erianti P, Nagita Dwi Esti Nurhayati, Esti Fadhila Ardianing, Sukma Ayu Fatcholis, Fatcholis Fauziah, Nisaul Fitri, Nur Choiriah Gustuningtiyas M, Mauviroh HANINA ALIFIAH, NUR HARIYANI, ALIFIA Hariyanti, Nunuk Harvah, Sitti Zuhrotul Fadilah Hasanah, Ula Mauidhotul Hazin, Muffarihul Helen Anggraeni, Fitriya Hendriansyah, Randi Hidayah, Nur Rahmawati Hilmi Qosim Mubah Hisham, Ts. Syariffanor binti Ibrahim, Asenan Erik Irawati, Rohimah Aprilia Ismet Basuki Istikhah, Yuni Junivan, Junivan KACUNG WAHYUDI, KACUNG Kamila Ramadhani, Farah Karindasari, Deliamanda Nindritiasa KARWANTO Karwanto, Karwanto Khairunnisa, Melani Zahra Khamidi , Amrozi KHUDROTUM MAHNUNAH, FENY Khumaidi, Amrozi Kristanto , Andi Kristianus, Kristianus Kumala Sari, Fa'izah Dwi Kurnia, Zuanita Shofia Ade Kusuma, Dwi Putera Laili, Irfana Nurul Lumiati, Aning Ma'rifah, Ainun Maeizy Hamdi Bajeber, Shakira Mahardika Putri, Amalia Wulan Mahur, Yeremias Makhasin As Shufi, Ahmad Mala, Yuliana Pebristofora marni MARDIYANAH QADARISMAN, ISTIGHFARAH Marrom, Mochammad Azza Nurul Mega Suryani, Mega Meini Sondang Sumbawati Mochamad Nursalim Mochammad Nursalim, Mochammad Muavi, Makbul Mudjito, Mudjito Mufarrihul Hazin MUHAMAD SHOLEH Muhammad Kristiawan MUHAMMAD SHOLEH Muhimmah, Hitta Alfi Murtadlo Murtadlo Mustaji Mustaji, Mustaji Mutohir, Toho Cholik Najwa, Fitri Adelia Natasya, Shelma Deva Neni Mariana NIBRASTARI, HAYUM Nunuk Hariyati Nuphanudin, N Nuphanudin, Nuphanudin Nur Farahana, Kharisma Nur Fathin, Azkiyah Nurhaddi, Raka Prasetyo Nuri Herachwati Nuril Hidayah, Farisa Paramboor, Jafar PITA YULIASTUTIK, LUX Pitriyani, Agustina Pramudya, Andhika Pratiwi MN, Mega Indera Pratiwi, Ageng Pratiwi, Nabila Az Zahra Dwi Purwono, Rudi Puspitasari, Violyta Dyah Putri Ahsyabila, Chantika Putri Naurha Ayu, Arinda Putri, Adinda Aurilia Putri, Aula Rahma Putri, Elsya Amelia Putri, Indira Maharani PUTRI, INTAN ZULFA ATARRIA Putri, Rinda Twin Utami Putri, Vina Cahaya Rachmawati, Esti Rachmawati, Kembar RADIANATA, PRASETYA Rahayu, Sayekti Puji Ratnaning Tias, Santi Retno Tri Hariastuti, Retno Tri Rianto, Yatim Rina Martini RIZKI PERMATASARI, AJENG Rohmah, Azizatur Rokhmah, Indriya Nur Rosana, Dina Syarifah S Supriyanto Sabaniah, Erna Sabariah, S Sabilah, Rosyadatus Samsul Arifin Santi, Asmini Saputra, Ilyas Adi Sari, Erna Wulan Setianingsih, Dewi Mindar Setiawan, Ari Sandi Setyawan, Octhan Shelly Andari Siswanto, Aulia Adyatma Robbi Siti Aminah Siti Julaiha Siti Muniroh Soedjarwo, Soedjarwo SOFI ILLIYIN, RIFDA Sri Setyowati Subqi, M Aris SUJARWANTO Supratno, Haris Suri, Sufyan Suryadi Suryadi Suwarsono, Heri Suyono Suyono SYAH PUTERI, PUNITA Syaifulloh Akmal, Agus Syifa Hadyan, Nazira Tiftazani, Syaza Tri Hapsari, Chelsea Triahantoyo, Syunu TRIHANTOYO, SYUNU Umi Anugerah Izzati, Umi Anugerah Umma, Sara Zakiyyatul Utmawati, Rifa Vasodavan, Vinotini Wahyu Pamungkas, Dimas Dzakiy Wahyu Utami, Amira Wibowo, Amiruddin Hadi Widiasih Widiasih, Widiasih Widiyanah, Ima Wijayawati, Anik Windasari Windasari, Windasari Wismiarti, Anik WIWIN YULIANINGSIH Wulandari, Amrih Yahya, Yuniar Indra Yahyuni, Umi YATIM RIYANTO Yau, Lita Yesepa, Yesepa Yustinus Sanda Zaenab Hanim