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All Journal International Journal of Public Health Science (IJPHS) Jurnal Manajemen dan Organisasi Nurse Media Journal of Nursing Juiperdo Jurnal Media Gizi Indonesia (MGI) Jurnal Penelitian Pendidikan IPA (JPPIPA) Belitung Nursing Journal Syntax Literate: Jurnal Ilmiah Indonesia Indonesian Contemporary Nursing Journal (ICON Journal) Jurnal Pengabdian Masyarakat AbdiMas Jurnal Kreativitas PKM International Journal of Nursing and Health Services (IJNHS) Journal of Multidisciplinary Academic Riset: Jurnal Aplikasi Ekonomi Akuntansi dan Bisnis Aptisi Transactions on Technopreneurship (ATT) Media Karya Kesehatan Poltekita : Jurnal Ilmu Kesehatan Jurnal Teknologi Informasi dan Pendidikan Dinasti International Journal of Management Science Jurnal Ekonomi Manajemen Sistem Informasi Dinasti International Journal of Education Management and Social Science PREPOTIF : Jurnal Kesehatan Masyarakat Jurnal Ners Jurnal Abdi Insani Jurnal Ilmiah Manajemen Kesatuan Journal of Nursing and Public Health (JNPH) Indonesian Journal of Global Health research Jurnal Health Sains Riset: Jurnal Aplikasi Ekonomi Akuntansi dan Bisnis MAHESA : Malahayati Health Student Journal Jurnal Abdimas Bina Bangsa Bima Nursing Journal Idea Pengabdian Masyarakat Ahmar Metastasis Health Journal (AMHJ) Jurnal Abdi Masyarakat Indonesia Journal of Language and Health Jurnal Pengabdian Masyarakat Indonesia Maju (JPMIM) Jurnal Antara Abdimas Keperawatan COMSERVA: Jurnal Penelitian dan Pengabdian Masyarakat Ilmu Komputer untuk Masyarakat Journal of Comprehensive Science Return : Study of Management, Economic and Bussines DEVOTE: Jurnal Pengabdian Masyarakat Global Journal of Hospital Management Jurnal Pendidikan Indonesia (Japendi) Cerdika: Jurnal Ilmiah Indonesia EJOIN : Jurnal Pengabdian Masyarakat Jurnal Keperawatan Soedirman (The Soedirman Journal of Nursing) Ranah Research : Journal of Multidisciplinary Research and Development Jurnal Konseling Pendidikan Islam Corona: Jurnal Ilmu Kesehatan Umum, Psikolog, Keperawatan dan Kebidanan Vitamin: Jurnal Ilmu Kesehatan Umum Journal of Management, Economic, and Financial International Journal of Economics, Commerce, and Management Buletin Penelitian Kesehatan Jurnal Cinta Nusantara
Rian Adi Pamungkas
Universitas Esa Unggul
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ANALYSIS OF THE INFLUENCE OF ATTITUDES AND LEADERSHIP TRANSFORMATION ON LOYALTI AND EMPLOYEE PERFORMANCE WITH WORK MOTIVATION AS AN INTERVENING VARIABLE AT RSUP DR. SITANALA IN THE TIME OF A PANDEMIC Channesya Meilinsye Sampetoding; Rian Adi Pamungkas; Rokiah Kusumapradja
Jurnal Cinta Nusantara Vol. 1 No. 2 (2023): April-Juni, Study of Regional Social and Cultural Education
Publisher : CV. Bunda Ratu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63754/jcn.v1i2.23

Abstract

Transformational leadership is characterized as a leader who focuses on achieving changes in the values, beliefs, attitudes, behavior, emotions, and needs of subordinates towards better changes in the future. This transformational leadership creates a positive attitude of employees and increases the motivation of employees. The existence of positive work motivation can improve employee performance which in turn affects employee loyalty. The purpose of this study was to analyze the effect of attitude and transformational leadership on employee loyalty and performance with work motivation as an intervening variable at RSUP dr. Sitanala in the Time of a Pandemic. This research is an explanatory research with a quantitative approach in the form of using causality hypotheses with a sample of 136. In this study, it was found that transformational attitudes and leadership have a positive effect on performance and loyalty through work motivation. Based on the analysis, the conclusions that can be put forward in this study are as follows: attitude and transformational leadership have a significant positive effect on employee loyalty and performance through work motivation. The implications of this research theoretically will prove the influence of research variables and managerially will further improve the leadership style and attitudes of employees in the hospital.
THE INFLUENCE OF PATIENT EXPERIENCE, ACCESSIBILITY, BRAND IMAGE ON THE INTEREST OF REPEAT VISITS OF MERIAL TOWER INPATIENTS AT PELNI HOSPITAL Ruth Novia Elnasanti; Rian Adi Pamungkas; Intan Silviana Mustikawati; Rokiah Kusumapradja
Jurnal Cinta Nusantara Vol. 3 No. 2 (2025): April-Juni, Ilmu Sosial dan IPA
Publisher : CV. Bunda Ratu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63754/jcn.v3i2.93

Abstract

Revisit intention can be interpreted as the patient's attitude in deciding whether the hospital will be chosen again for health activities. Many variables influence revisit intention, but in this study the variables are limited to patient experience, accessibility, and brand image. The purpose of this study was to analyze partially and simultaneously the influence of patient experience, accessibility, and brand image on the revisit intention of inpatients at Merial Tower, Pelni Hospital. This study was conducted using a quantitative analysis method on a population of 125 Merial Tower inpatients at Pelni Hospital. From this population, a purposive sampling technique was used to determine the number of samples to be studied, which was 95 samples. Questionnaires were distributed to all samples, and the results were analyzed using SPSS 24. Based on the test results, it was found that patient experience, accessibility, and brand image had a significant simultaneous effect on the revisit intention of Merial Tower inpatients at Pelni Hospital. Partially, patient experience, accessibility, and brand image were each found to have a positive effect on the revisit intention of Merial Tower inpatients at Pelni Hospital. Keywords: Patient Experience, Accessibility, Brand Image, Revisit Interest
Sistem Manajemen Risiko Berbasis ISO 31000:2018 di RS Khusus Tumbuh Kembang GSH Titi Anggraeni Nasution; Rhian Indradewa; Tantri Yanuar Rahmat Syah; Rian Adi Pamungkas
Cerdika: Jurnal Ilmiah Indonesia Vol. 5 No. 5 (2025): Cerdika: Jurnal Ilmiah Indonesia
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/cerdika.v5i5.2593

Abstract

Rumah Sakit Khusus Tumbuh Kembang adalah fasilitas pelayanan kesehatan yang terdiri dari pelayanan multidisiplin yang memantau dan menangani masalah pertumbuhan dan perkembangan anak sejak lahir sampai berusia18 tahun atau pengobatan terhadap anak yang mengalami gangguan pada tumbuh kembang. Penelitian ini bertujuan untuk menganalisis bagaimana manajemen risiko diterapkan sesuai dengan standar ISO 31000:2018. Penelitian ini dilakukan dengan menggunakan metode kualitatif deskriptif, para peneliti mengumpulkan data yang relevan melalui studi literatur dan tinjauan pustaka yang berkaitan dengan masalah atau topik penelitian. Hal ini dilakukan dengan mengidentifikasi dan mengevaluasi risiko di RS Khusus Tumbuh Kembang GSH dengan menggunakan model yang telah dikembangkan sebelumnya, dan menyarankan tindakan manajemen risiko yang sesuai untuk mengatasi risiko yang telah teridentifikasi dalam kasus studi di RS Khusus Tumbuh Kembang GSH. Berdasarkan penelitian yang telah dilakukan di RS Khusus Tumbuh Kembang GSH menggunakan metode ISO 31000 : 2018 didapatkan kesimpulan bahwa analisis risiko pada fasilitas pelayanan Kesehatan yaitu Rumah Sakit dikategorikan menjadi empat tahapan. Tahap pertama adalah identifikasi, kedua adalah analisis Risiko, ketiga Evaluasi Risiko, dan Perlakuan Risiko. Dengan metode yang digunakan didapatkan hasil bahwa terdapat 2 jenis risiko yaitu risiko internal dan risiko eksternal. Risiko internal terdiri dfari risiko pemasaran, risiko operasional, risiko human capital, risiko keuangan. Sedangkan risiko eksternal terdiri dari risiko politik, risiko ekonomi, risiko social, risiko teknologi dan risiko lainnya. Diberikan juga rekomendasi mitigasi yang tepat untuk 35 risiko untuk tingkat low, moderate, high dan extreme.
Peer Mentoring Berbasis Komunitas: Inovasi Edukatif Non-Digital untuk Mengurangi Screen Time pada Anak Usia Prasekolah Widia Sari; Erna Veronika; Abdurrasyid Abdurrasyid; Budi Mulyana; Rian Adi Pamungkas
Jurnal Kreativitas Pengabdian Kepada Masyarakat (PKM) Vol 9, No 1 (2026): Volume 9 Nomor 1 (2026)
Publisher : Universitas Malahayati Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33024/jkpm.v9i1.24031

Abstract

ABSTRAK Durasi screen time yang berlebihan pada anak usia prasekolah menjadi permasalahan yang sering ditemukan di wilayah perkotaan. Di RW 001 RT 02 Kelurahan Kramat, Jakarta Pusat menunjukkan bahwa 75% anak usia 3-6 tahun memiliki durasi screentime lebih dari 1 jam/24 jam. Kondisi tersebut berpotensi menghambat perkembangan kognitif, sosial-emosional, dan perilaku anak, terutama ketika aktivitas non-digital tidak tersedia secara memadai di lingkungan rumah maupun komunitas. Kegiatan pengabdian masyarakat ini bertujuan untuk menurunkan druasi screen time anak prasekolah melalui penyediaan aktivitas edukatif non-digital berbasis komunitas dengan memberdayakan remaja masjid sebagai peer mentor. Program dilaksanakan melalui lima tahapan: (1) koordinasi dan sosialisasi, (2) pelatihan peer mentor remaja, (3) pengembangan media edukatif non-digital, (4) pelaksanaan sesi bermain edukatif, (5) monitoring serta evaluasi. Sebanyak 12 remaja mengikuti pelatihan dan menghasilkan tiga jenis media edukatif non-digital (busy book, sensory play, dan story telling cards). Sebanyak 12 remaja masjid dilatih menjadi peer mentor kegiatan serta tiga sesi bermain melibatkan 8 anak usia prasekolah yang mengikuti 3 sesi kegiatan bermain, dimana 30% diantaranya mengalami penurunan screen time menjadi kurang dari 2 jam per hari. Kegiatan juga meningkatkan keterampilan remaja dalam pendampingan anak, memperkuat aktivitas bermain non-digital, dan menghasilkan forum remaja sebagai wadah keberlanjutan program. Model peer mentoring berbasis komunitas terbukti efektif dan inovatif dalam memfasilitasi aktivitas edukatif non-digital serta menurunkan durasi screen time anak usia prasekolah. Kata Kunci: Peer Mentoring, Screen Time, Anak Prasekolah, Edukasi Non-Digital.  ABSTRACT Excessive screen time among preschool children is a common problem in urban areas. In RW 001 RT 02, Kramat Subdistrict, Central Jakarta, 75% of children aged 3-6 years were reported to have screen time exceeding on hour per day. This condition may hinder children’s cognitive, social-emotional, and behavioral development, particularly when adequate non-digital activities are not available at home or within the community. This community service program aimed to reduce screen time among preschool children by providing community based non-digital educational activities through the empowerment of mosque-based adolescents as peer mentors. The program was implemented through five stages: (1) coordination and socialization, (2) training of adolescent peer mentors, (3) development of non-digital educational media, (4) implementation of educational play sessions, and (5) monitoring and evaluation. A total of 12 adolescents participated in the training and developed three types of non-digital educational media, including busy books, sensory play materials, and storytelling cards. Twelve mosque-based adolescents were trained as peer mentors, and three educational play sessions involved eight preschool children. Following the intervention, 30% of the participating children experienced a reduction in screen time to less than two hours per day. The program also enhanced adolescents skills in child facilitation, strengthened non-digital play activities, and established a youth forum to support program sustainability. The community-based peer mentoring model represents an effective and innovative approach to facilitating non-digital educational activities and reducing screen time among preschool children. Keywords: Peer Mentoring, Screen Time, Preschool Children, Non-Digital Education.
Penguatan Model Edukasi Home-Based Wound Care Dalam Perawatan Luka di Komunitas untuk Mencegah Komplikasi Rian Adi Pamungkas; Andi Mayasari Usman; Widia Sari; Abdurrasyid Abdurrasyid
Jurnal Kreativitas Pengabdian Kepada Masyarakat (PKM) Vol 9, No 2 (2026): Volume 9 Nomor 2 (2026)
Publisher : Universitas Malahayati Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33024/jkpm.v9i2.24411

Abstract

ABSTRAK Luka kronis merupakan masalah kesehatan yang banyak dijumpai di komunitas, terutama pada pasien dengan penyakit kronis, dan berisiko menimbulkan komplikasi apabila tidak dirawat sesuai prinsip perawatan luka berbasis bukti. Keterbatasan pengetahuan dan keterampilan pasien serta keluarga dalam melakukan perawatan luka di rumah menjadi salah satu faktor utama terjadinya keterlambatan penyembuhan dan komplikasi. Kegiatan pengabdian kepada masyarakat ini bertujuan untuk memperkuat model edukasi home-based wound care dalam perawatan luka kronis di komunitas sebagai upaya pencegahan komplikasi. Kegiatan menggunakan pendekatan community-based participatorymelalui edukasi dan pendampingan perawatan luka berbasis rumah. Sasaran kegiatan adalah pasien dengan luka kronis dan anggota keluarga sebagai caregiver. Intervensi meliputi edukasi terstruktur, demonstrasi dan praktik perawatan luka, serta pendampingan melalui kunjungan rumah secara berkala. Evaluasi dilakukan dengan observasi perkembangan luka dan pemantauan penerapan praktik perawatan luka selama periode pendampingan. Selama rangkaian kunjungan, terlihat progres penyembuhan luka yang konsisten, ditandai dengan peningkatan jaringan granulasi, penurunan eksudat, penyempitan luas luka, serta munculnya epitelisasi tanpa ditemukannya komplikasi. Selain itu, pasien dan keluarga menunjukkan peningkatan kemampuan dan kemandirian dalam melakukan perawatan luka secara mandiri di rumah. Penguatan model edukasi home-based wound care efektif dalam mendukung penyembuhan luka kronis dan mencegah komplikasi di komunitas. Model ini berpotensi untuk direplikasi dan diintegrasikan dalam layanan keperawatan komunitas dan layanan kesehatan primer. Kata Kunci: Luka Kronis, Home-Based Wound Care, Edukasi Kesehatan, Keperawatan Komunitas, Pengabdian Masyarakat.  ABSTRACT Chronic wounds are a common health problem in community settings, particularly among patients with chronic diseases, and pose a high risk of complications if not managed according to evidence-based wound care principles. Limited knowledge and skills among patients and family caregivers in performing home wound care remain major contributors to delayed healing and complications. This community service activity aimed to strengthen a home-based wound care education model for the management of chronic wounds in the community as a strategy to prevent complications. A community-based participatory approach was applied through structured education and home-based wound care assistance. The target participants were patients with chronic wounds and their family members as primary caregivers. The intervention included wound care education, demonstrations and hands-on practice, as well as regular home visits for ongoing assistance. Evaluation was conducted through observation of wound healing progress and monitoring of wound care practices during the assistance period. Throughout the series of visits, consistent wound healing progress was observed, characterized by improved granulation tissue, reduced exudate, decreased wound size, and progressive epithelialization without signs of complications. In addition, patients and family caregivers demonstrated improved skills and greater independence in performing wound care at home. Strengthening the home-based wound care education model effectively supports chronic wound healing and prevents complications in community settings. This model has the potential to be replicated and integrated into community nursing and primary healthcare services Keywords: Chronic Wounds, Home-Based Wound Care, Health Education, Community Nursing, Community Service.
Analysis of the Influence of Brand Image and Servicescape On Patients’ Repurchase Intention with Hospital Reliability as an Intervening Variable at Sumber Waras Hospital Jakarta Krisma Kristiana; Rian Adi Pamungkas; Johanes Johanes
International Journal of Nursing and Health Services (IJNHS) Vol. 9 No. 1 (2026): International Journal of Nursing and Health Services (IJHNS)
Publisher : Alta Dharma Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to analyze the influence of brand image and servicescape on repurchase intention, with hospital reliability as an intervening variable. The background of this study is based on visit data showing a decline in the number of repeat patient visits at Sumber Waras Hospital as well as increasing competition among hospitals that demands improvement in service quality and trust-based marketing strategies. This study is a quantitative study with a cross-sectional design. Data were obtained through the distribution of questionnaires to 150 respondents who were outpatient consumers of executive polyclinic at Sumber Waras Hospital, Jakarta. The data obtained were analyzed using the Structural Equation Modeling (SEM) method with the assistance of AMOS. The results of the study show that brand image and servicescape have an influence on reliability and repurchase intention. Reliability has an influence on repurchase intention. In addition, reliability can also act as mediating variable between brand image and servicescape. These findings indicate that the better the hospital’s brand image, the better the condition of the physical service environments, and the more reliable the services provided, the higher the consumers’ intention to reuse the services. The practical implication of this study is the importance for the management of Sumber Waras Hospital to strengthen the hospital’s positive brand image, improve the comfort of the physical environment (servicescape), and maintain consistency in providing the best services in order to create consumers repurchase intention that can increase patient loyalty.  
Empowering Patient-Centered Care After Surgery: How Clinical Competence And Leadership Shape Outcomes Through Nurse Engagement Moch. Ilfan Gunadi; Rian Adi Pamungkas; Nofierni Nofierni
International Journal of Nursing and Health Services (IJNHS) Vol. 9 No. 1 (2026): International Journal of Nursing and Health Services (IJHNS)
Publisher : Alta Dharma Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Introduction:This study aimed to analyze the impact of Clinical Leadership and Clinical Competence on the implementation of Patient-Centered Care (PCC) post-surgery, mediated by Work Engagement among nurses at RS Islam Jakarta Cempaka Putih. The optimal implementation of PCC remains a major challenge in improving post-surgical healthcare quality, particularly within the context of limited human resources and complex work dynamics. Problems such as low nurse engagement and variations in leadership and clinical skills affect the effectiveness of PCC delivery. Methods:This quantitative research employed a cross-sectional design at RS Islam Jakarta Cempaka Putih, involving 115 nurses selected through a saturated sampling method. Data were collected using a 4-point Likert scale questionnaire and analyzed with SEMPLS software. Ethical approval was granted by the institutional ethics committee, and informed consent was obtained from all participants. Results:The main outcome was the implementation of post-surgical PCC. Findings indicated that Clinical Leadership, Clinical Competence, and Work Engagement significantly influenced PCC implementation when analyzed simultaneously. Clinical Leadership and Clinical Competence had a positive and significant effect on Work Engagement. Furthermore, Clinical Competence and Work Engagement directly improved PCC implementation, while Clinical Leadership did not show a direct significant effect. Work Engagement acted as a key mediator linking Clinical Leadership and Clinical Competence with PCC implementation. Conclusion:This study highlights the critical role of Work Engagement in enhancing the influence of Clinical Leadership and Competence on PCC implementation. Strengthening leadership, developing clinical skills, and fostering engagement among nurses can improve post-surgical care. Future research should adopt longitudinal designs and explore additional factors to deepen understanding and advance healthcare leadership knowledge.
Operational Planning of 'Remedies' Postpartum Care Center: Ensuring of Service Providing to Consumers Yudha Hartlanda Martianto; Rhian Indradewa; Unggul Kustiawan; Rian Adi Pamungkas
Journal of Management Economic and Financial Vol. 3 No. 3 (2025): Special Issue
Publisher : Politeknik Siber Cerdika Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59261/jmef.v3i3.80

Abstract

Remedies Postpartum Care Center aims to provide holistic healthcare services for postpartum mothers, especially during the critical period of 0-14 days after delivery. During this period, mothers usually experience various physical, mental, and emotional challenges that require special attention. Remedies offers comprehensive services, including psychological consultation, nutritional care, lactation support, and recovery facilities with modern technology. With a structured operational planning strategy, Remedies strives to be a high-quality postpartum healthcare provider and provide a memorable experience for consumers when receiving services at Remedies. To ensure the effectiveness of care, the operational planning implemented includes human resource management, facility optimization, and the use of digital-based technology to improve service quality. In terms of marketing, Remedies utilizes digital strategies to raise public awareness of the importance of postpartum care, while expanding the reach of services to more mothers who need intensive support. Research on the effectiveness of postpartum care shows that holistic services such as those offered by Remedies can significantly improve the physical and mental recovery of mothers. With a data-driven approach and digital marketing strategy, Remedies plans to increase market share and become a leader in the industry. Thus, mature operational planning will contribute to creating more optimal and sustainable health services for postpartum mothers.
Risk Management Plan of "Remedies" Postpartum Care Center: Framework for Mitigating Challenges and Enhancing Quality Irhamdani Irhamdani; Rhian Indradewa; Unggul Kustiawan; Rian Adi Pamungkas
Jurnal Pendidikan Indonesia Vol. 6 No. 3 (2025): Jurnal Pendidikan Indonesia (Japendi)
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/japendi.v6i3.7477

Abstract

Risk management is a critical component of business operations, particularly in the healthcare sector, such as in postpartum care centers. This study aims to design a comprehensive risk management plan for Remedies, a postpartum care center in Indonesia, based on the ISO 31000:2018 standard. The proposed framework encompasses the identification, analysis, evaluation, and treatment of both internal and external risks that could impact service quality, reputation, and financial stability. Short-term, medium-term, and long-term objectives are formulated to ensure alignment with the company’s vision of becoming an innovative and inspirational care center. The methodology employed involves risk analysis based on probability and impact, as well as the implementation of mitigation strategies tailored to Remedies' operational context. The findings reveal that the primary risks faced include clinical, reputational, compliance, operational, and financial risks. Risk treatment strategies focus on enhancing service quality, staff training, revenue diversification, and the adoption of innovative technologies. Additionally, communication and consultation with stakeholders are identified as crucial factors in ensuring the effectiveness of risk management. This study provides practical contributions by offering a risk management framework that can be adapted by other healthcare centers. The recommendations emphasize the importance of regular monitoring, continuous evaluation, and adequate budget allocation for risk management implementation. By adopting these measures, Remedies can mitigate operational challenges, improve service quality, and achieve long-term financial stability.
"Remedies" Postpartum Care Center: Human Capital Strategy Planning Rival Perdana; Rhian Indradewa; Unggul Kustiawan; Rian Adi Pamungkas
Jurnal Pendidikan Indonesia Vol. 6 No. 3 (2025): Jurnal Pendidikan Indonesia (Japendi)
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/japendi.v6i3.7482

Abstract

Human capital planning is a crucial aspect of the healthcare service industry, particularly in the postpartum care sector, which requires a workforce with high medical, psychological, and social competencies. Qualified healthcare professionals play a vital role in ensuring maternal recovery after childbirth, preventing health complications, and supporting the success of exclusive breastfeeding and infant well-being. However, challenges in human resources management in this sector remain significant, including high turnover rates among medical personnel, heavy workloads, and limited competency-based training systems. To address these challenges, a strategic and adaptive human capital planning approach is necessary to ensure a high-quality and sustainable workforce. This business plan aims to analyze the human capital planning strategy implemented by Remedies, a postpartum healthcare center, using the McKinsey 7S Model. This approach is used to evaluate the alignment of human resources strategies with the organization’s business objectives, which influence the effectiveness of workforce management. Remedies applies a short-term, medium-term, and long-term human capital strategy, focusing on enhancing medical staff competencies, strengthening organizational culture, and adopting digital technology in HR systems. In the short-term strategy, Remedies emphasizes competency-based recruitment and fundamental training for new healthcare staff. The medium-term strategy focuses on workforce skill development, professional certification, and reinforcing an empathy- and innovation-based organizational culture. Meanwhile, the long-term strategy involves the implementation of a knowledge management system, human resources digitalization, and leadership programs to prepare the future workforce. This business plan provides valuable contributions to healthcare service providers, academics, and policymakers in understanding effective human capital planning strategies to improve postpartum healthcare services. The recommendations include strengthening competency-based recruitment policies, developing incentive and employee welfare systems, and optimizing digital technology in human resources management. By implementing these strategies, healthcare organizations are expected to enhance competitiveness, reduce turnover rates, and ensure high-quality services for mothers and infants after childbirth.
Co-Authors , Abdurrasyid AA Sudharmawan, AA Abdurrasyid Adikara, Fransiskus Adli, Shofa Samiroh Agusdini Banun AGUSDINI BANUN SAPTANINGSIH Ahmad Hasyim Alivia Yufitri Al’adli, Aqdam Fauqo Ananda, Nadaa Septya Dwi Anastina Tahjoo Andi Mayasari Andi Mayasari Usman Andi Mayasari Usman Andi Sri Hastuti Handayani Andri J. Girsang ANDRY, ANDRY Antoni Antoni Aponno, Vica Agatha L Apri Ranti Nasir Aprilita Rina Yanti Aprillita Rina Yanti Arrandhikasari, Devina Arrozi, Muhammad Fachrudin Azzah, Fhasa Lifiansah Bayu herlambang Bayu Brajakson Siokal Budi Mulyana Budi Mulyana, Budi Budi Tjahjono Cahyani, Siti Meilinda Carolina Carolina Chamroonsawasdi, Kanittha Chandra Megah Channesya Meilinsye Sampetoding Charuwan Kritpracha Damanik, Vevi Sustria Dardin, Dardin Dewangga Gegap Gempita Dharmawan, Stephen Dian Gema Rizkia Dian Gema Rizkia Dian Novita Dian Purwati, Wahyuni Dijaya, Rendy Diman Wahyudin Dionysius Subali Dodik Limansyah Duan Elnastio Duta Liana Edward Dian Suwito Eka Handayani Elisabeth Longge Endang Ruswanti Ernawati, Rini Erry Yudhya Mulyani Evi Maris Sahara Evi Medina Oktavia Fadilah, Ika Fahrianto Selamet Fitria, Pika Ayu Fitriyanti S, N Endah Hidayah Florensa Florensa Fransiskus Febri Juferta Gede Pronajaya Ghefra Rizkan Gaffara Gifari, Nazhif Girsang, Andri J. Gobel, Satria Gracia, Gracia Hardinsyah Hariyanto, Ari Harlinda Syofyan hasyim, hasyim Helmi Geisfarad Hidarpa, Nana Hidayat, Andri Krisna Hidayat, Latricia Aina Hilmy, M. Reza Himarwan, Aditya Hutapea, Fresley Huzaen, Saphira Aurelia I Made Raditya Mahardika Ida Farida Iin Inayah Indah Wardani, Laila Meiliyandrie Indrayani, Reka Intan Silviana Mustikawati Intan Silviana Mustikawati Irawan, Bambang Irhamdani Irhamdani Johanes Johanes Johanes Johanes, Johanes Karnando, Joni kartini, kartini Karyanah, Yayah Khaerina, Mutia Fauzi Krisma Kristiana Kundang Karsono Juman Kustiawan, Unggul Kusumapradja, Rokiah Kusumapradja, Rokiah Lailatu Zahro, Lailatu Laras Sitoayu Lenahatu, Stevy Lydia Lydia, Lydia M Lutfi Dayan Janwar M, MUSTAINAH MULIA M. Reza Hilmy Manurung, Sarah Maratis, Jerry Marcellia, Alvina Martianto, Yudha Hartlanda masriah masriah, masriah Mayasari, Andi MF. Arrozi Adhikara MHD. Parlindungan Mira Asmirajanti Mira Kartika Dewi Djunaedi Miralda Nasta Indah Anggraini Moch. Ilfan Gunadi Muh. Natsir Nugroho Muhammad Fachrur Rozi, Muhammad Fachrur Munawar Mury Kuswari Mustikawati, Intan Silviana Nabila, Putri Nazreen, Amanda Farren Nizirwan Anwar Nofierni, Nofierni Novardian, Novardian Novrifa, Hetzy Nuraeni, Neli Nurmaini Nurmaini Nusdin Nusdin Olivia, Trinil Oscar, Rinaldi Paksi, Yanuar Buana Palili, Mohammad Ridwan Palit, Selvyana C. Pamungkas, Fhasa Lifiansah Azzah Paul Yoke Limuria Paul Yoke Limuria Pertiwi, Ratih Dyah Pina M, Firza Pronajaya, Gede Purba, Elida Junita Purwanti, Clara Puspita Dwi Anggraeni Putra, Felicia Kartawidjaja Rachmanida Nuzrina Rahman, Fauzan Habibi Rasipin Rasipin Ratna Dewi Ratna Dewi Ratu Dini Reinaldo Pradana Resti Mulya Sari Rhian Indradewa Rhian Indradewa Rhian Indradewa Ria Atmaja, Dodi Rimbawan , Rina Anindita Rina Mutiara, Rina Rita, Kemala Rival Perdana Riya Widayanti Rizki Rizki Rizkia, Dian Gema Rizqi Kartika Wardani Rokiah Kusumapadja Rokiah Kusumapradja Roro Kusnabilla Erfa Rosya, Ernalinda Ruga, Forestriano Bayu Putra Ruth Novia Elnasanti Safitri, Adelia Sandra Dewi sandra dewi Santy Baktirany Saptaningsih, Agusdini Banun Saptiangga Sartono Saputra, Rian Saputra, Sugiyono Sari, Rista Puspita Sari, Widia Sekar Asmara Jayaning Diah Seprianto Simin, Desmalia Maulana Sinaga, Friska Nathasia Sirait, Anton MJ Siti Hairunnisa Siti Meilinda Cahyani Sofia Tresia Sofiana Sri Astuti Sri Teguh Rahayu, Sri Teguh Sri Wulandari St. Hadijah Sudarman Sudarman Suharti Suharti Sukarno, Anita Supriyantoro Supriyantoro Supriyantoro Supriyantoro Supriyati, Titin Surya, Veimina Susanti Angraeni Susanti, Ayu Retno Sutanto, Martin Syarifah Syarifah, Syarifah Synthia Sari Toha Tahjoo, Anastina Tantri Yanuar Rahmat Syah Tengku Nilasari Thomas Regina Putra Tippamas Chinnawong Titi Anggraeni Nasution Tiwery, Susanty M Tjipto Rini Tjipto Rini Tjipto Rini Tresia, Sofia Tyas Putri Utami Ulum, Muhamad Bahrul Ummanah Ummanah, Ummanah Utama Satyanegara Utomo, Restiany Veimina Surya Veimina Surya Veronika, Erna Wahidi, Kemala Rita Wahyu Kirana Wahyuni D Purwat Wahyuni Dian Purwati Wahyuni Dian Purwati Wahyuni Dian Purwati Wahyuni Dian Purwati Wahyuni Dian Purwati Wahyuni Dian Purwati Wahyuni, Marisca Astri Wekadigunawan, Cri Sajjana Prajna Wibowo, Duta Andriyan Widia Sari Widodo, Agung Mulyo Wijayanthie, Nadiyah Wijayanti Wijayanti Yudha Hartlanda Martianto Yulhendri Yulhendri Yuliati - Yuliati Yuliati Yunata Kandias Akbar Zia’ul Fatwa Andini Yusuf