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Muharam, Hari

Universitas Pakuan

Author-ID : 888394

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Peningkatan Inovasi Guru Melalui Penguatan Kepemimpinan Situasional Dan Motivasi Berprestasi Guru Nugraha, Ujang Parah; Sunaryo, Widodo; Muharam, Hari
JURNAL MANAJEMEN PENDIDIKAN Vol 11, No 2 (2023): Jurnal Manajemen Pendidikan
Publisher : Universitas Pakuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/jmp.v11i2.9130

IMPROVING TEACHER INNOVATION THROUGH STRENGTHENING SITUATIONAL LEADERSHIP AND ACHIEVEMENT MOTIVATIONThis study aims to determine the strength of the relationship between Situational Leadership and Teacher Innovation, the strength of the relationship between Achievement Motivation and Teacher Innovation, and the strength of the relationship between Situational Leadership and Achievement Motivation together with Teacher Innovation. This research was carried out in Madrasah Ibtidaiyah Se Region I Cianjur Regency which involved 124 Madrasah Teachers. The research method used in this research is the correlational method which is part of the type of quantitative descriptive research. The submission of the hypothesis uses parametric statistical analysis in the form of simple and multiple linear regression analysis, the analysis uses a significance level of a = 0.01 and a = 0.05. There is a very significant positive relationship with a very strong relationship strength between the Situational Leadership variable (X1) and Teacher Innovation (Y) which is indicated by linear regression = 24.16+ 0.80X1. The correlation coefficient (ry1) is 0.848 and the determination coefficient (Ry12) is 0.719. There is a very significant positive relationship with a very strong relationship strength between the variable Achievement Motivation (X2) and Teacher Innovation (Y) which is indicated by the linear regression equation = 29.99 + 0.76X2. The correlation coefficient (ry2) is 0.858 and the determination coefficient (Ry22) is 0.736. There is a very significant positive with a very strong relationship strength between Situational Leadership and Achievement Motivation variables together with Teacher Innovation as indicated by the linear regression equation = 24.01 +0.34X1 +0.46X2. The value of the correlation coefficient (ry.12) is 0.967 and the coefficient of determination (Ry.12) is 0.936. Based on the results of the study, it was stated that the Innovation of Madrasah Ibtidaiyah Teachers in Region I Cianjur Regency could be improved by strengthening Situational Leadership and Achievement Motivation.

PERAN MOTIVASI KERJA DALAM MEMEDIASI BUDAYA ORGANISASI DAN KOMUNIKASI INTERPERSONAL DENGAN KINERJA KARYAWAN Gunadi, Tresno; Muharam, Hari; Tukiran, Martinus
JIMFE (Jurnal Ilmiah Manajemen Fakultas Ekonomi) Vol 10, No 2 (2024): Vol 10, No. 2 (2024)
Publisher : Universitas Pakuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34203/jimfe.v10i2.9891

ABSTRAKPenelitian ini bertujuan untuk mengetahui pengaruh budaya organisasi, komunikasi interpersonal terhadap kinerja karyawan melalui variabel intervening motivasi kerja pada produsen alas kaki di Kecamatan Ciomas, Kabupaten Bogor. Populasi berasal dari pekerja produksi alas kaki di Kecamatan Ciomas. Teknik pengambilan sampel melalui proposional random sampling dengan jumlah sampel ditentukan menggunakan rumus Slovin sebanyak 136 responden. Analisis data menggunakan analisis jalur (path analysis). Hasil penelitian menunjukkan pengaruh positif signifikan dari seluruh hipotesis yang ada dalam penelitian yaitu pengaruh budaya organisasi, komunikasi interpersonal terhadap kinerja karyawan dengan variabel intervening motivasi kerja. Hasil penelitian ini menunjukkan perlunya perusahaan terus mengembangkan kemampuan para pekerja atau karyawan dengan dorongan motivasi untuk terus berkembang dan saling berbagi pengetahuan satu sama lain melalui jalinan komunikasi interpersonal yang baik. Dengan demikian, akan terwujud kinerja karyawan yang mampu menghasilkan produk dengan berbagai kebutuhan model yang diinginkan pasar maupun inovasi baru.ABSTRACTThis study aims to determine the effect of organizational culture and interpersonal communication on employee performance through the intervening variable of work motivation at footwear manufacturers in Ciomas District, Bogor Regency. The population comes from footwear production workers in the Ciomas District. The sampling technique was proportional random sampling, with the number of samples determined using the Slovin formula of 136 respondents. Data analysis used path analysis. The study's results showed a significant positive effect of all hypotheses, namely the impact of organizational culture and interpersonal communication on employee performance with the intervening variable of work motivation. The results of this study indicate the need for companies to continue to develop the abilities of workers or employees with motivational encouragement to continue to develop and share knowledge through good interpersonal communication. Thus, employee performance will be realized by producing products with various model needs desired by the market or innovations.

The Effect of Service Quality on Customer Retention and Customer Experience as Mediating Variable Suriansha, Reza; Diposumarto, Ngadino Surip; Muharam, Hari
West Science Business and Management Vol. 2 No. 02 (2024): West Science Business and Management
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsbm.v2i02.948

The customer's role is crucial in business, including modern retail. Therefore, this research aims to discover ways to enhance customer retention in modern retail by exploring the impact of relationship quality and customer experience at Ramayana department stores. The study focuses on customers from Ramayana department stores in the DKI Jakarta region. Using proportional random sampling, a sample of 400 customers was selected. Path analysis with JASP software was used for data analysis. The research findings are: 1) Service quality has a significant and positive impact on Customer Experience at Ramayana Department Store. 2).Customer Experience significantly and positively influences Customer Retention at Ramayana Department Store. 3). Service quality positively impacts Customer Retention through Customer Experience as a full mediator at Ramayana Department Store.

Optimizing Customer Retention in Modern Retail: The Role of Customer Experience and Relationship Quality Suriansha, Reza; Diposumarto, Ngadino Surip; Muharam, Hari
The Eastasouth Journal of Social Science and Humanities Vol. 1 No. 03 (2024): The Eastasouth Journal of Social Science and Humanities (ESSSH)
Publisher : Eastasouth Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/esssh.v1i03.271

The customer's position is the spearhead of business, including modern retail, for this reason, this research aims to find ways to optimize customer retention in modern retail with the role of relationship quality, and customer experience in Ramayana department stores. The population in this study were customers of Ramayana department stores in the DKI Jakarta area. The sampling technique used proportional random sampling with a sample size of 400 customers of Ramayana department stores. The data analysis method used in this research is path analysis using JASP software. This research produces conclusions 1). Relationship quality is proven to have a positive and significant influence on Customer Experience at Ramayana Department Store. 2) Customer Experience is proven to have a positive and significant influence on Customer Retention at Ramayana Department Store. 3) Relationship quality has a positive effect on Customer Retention through Customer Experience as full mediation at Ramayana Department Store.

Cybersecurity risk awareness in mobile banking: evidence from Sabah, Malaysia Mohidin, Rosle; Lajuni , Nelson; Lestari, Rahayu; Wastuti, Wahyu; Budin , Dg Safrina Ag; Ogunkoya, Olufemi Adewale; Dewi, Monica; Muharam, Hari; Salmah
Global Advances in Business Studies Vol. 4 No. 2 (2025): Global Advances in Business Studies (GABS)
Publisher : Ifma Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar

This study investigates how Sabahan perceive and respond to cybersecurity risks when using mobile banking. This study employed partial least squares structural equation modeling (PLS-SEM) and focused on four main factors: user awareness and behavior (UAB), mobile device security (MDS), banking app security features (BASF), and perceived cybersecurity threats (CT). A total of 350 questionnaires were distributed, and 286 valid responses were analyzed. The results indicate that UAB, MDS, and BASF all play a significant role in shaping cybersecurity risk awareness (CRA), while CT showed little to no direct effect. These findings suggest that improving user education and promoting secure practices are just as important as technical safeguards. In particular, enhancing digital literacy among less tech-savvy users, ensuring that security features are simple to use, and strengthening device protections can all help reduce risks of cybersecurity. The study concludes that a combination of user-focused education and stronger security standards is necessary to improve the overall safety of mobile banking services.

Pendampingan Digital Marketing, Media Sosial Dan Modal Usaha Terhadap Forum UMKM Tajur Halang Kabupaten Bogor Muharam, Hari; Gursida, Hari; Hidayat Susilowati, Isnurrini; Widiyanti, Wiwik; Tuti Alawiah, Enok; Widasiwi, Herlin
Jurnal Abdimas Ekonomi dan Bisnis Vol. 3 No. 2 (2023): Jurnal Abdimas Ekonomi dan Bisnis
Publisher : LPPM Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31294/abdiekbis.v3i2.2923

The Tajur Halang SME Forum is an organization that consists of business operators who reside in the Tajur Halang District of Bogor Regency.These operators face challenges in marketing their products, introducing them to customers, and securing business capital for ongoing operations.The aim of this community service is to offer training in digital marketing, social media utilization for product marketing, and accessible methods for acquiring business capital.The approach involves a series of training sessions that start with group forum discussions, a situational analysis of the partners, pre-tests, main training activities, and post-tests.The results of these activities show an improvement in the partners' knowledge, skills, and abilities in digital marketing, using Instagram for branding and brand awareness, managing engagement, and accessing business capital

Strategy for Enhancing Customer Loyalty Through Strengthening E-Service Quality and Brand Image with Customer Satisfaction as an Intervening Variable in the Use of BNI M-Banking in Bogor City Octaviana, Dina; Hardhienata, Ing Soewarto; Muharam, Hari
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 8 No 3 (2025): Sharia Economics
Publisher : Sharia Economics Department Universitas KH. Abdul Chalim, Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v8i3.7502

This research was conducted to determine the effect of e-service quality and brand image on customer loyalty through customer satisfaction. This study aims to analyze the factors that influence customer loyalty in the use of BNI mobile banking in Bogor City. This research method uses a quantitative approach with survey techniques. The population used in this study were customers who use BNI mobile banking in Bogor City. The sampling technique used was Non-Probability Sampling with a Purposive Sampling procedure and Accidental Sampling method. The number of samples used in this study was 218 respondents. The analysis techniques used were Descriptive Statistics, Structural Equation Modeling (SEM), and SITOREM Analysis. The results of this study indicate that e-service quality affects customer satisfaction, brand image affects customer satisfaction, e-service quality affects customer loyalty, brand image affects customer loyalty, customer satisfaction affects customer loyalty, e-service quality and brand image together affect customer satisfaction, e-service quality, brand image, and customer satisfaction together affect customer loyalty, e-service quality affects customer loyalty through customer satisfaction, and brand image affects customer loyalty through customer satisfaction.

Pencatatan Digital Buku Warung Pada UMKM Jabar Naik Kelas Dan Desa Wisata Bojong Rangkas Bogor Muharam, Hari; Azlia, Anaiza; Fitri, Lisa; Nurliyah, Elly Siti
IKRA-ITH ABDIMAS Vol. 9 No. 3 (2025): Jurnal IKRAITH-ABDIMAS Vol 9 No 3 November 2025
Publisher : Universitas Persada Indonesia YAI

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Fokus utama dari kegiatan ini ialah meningkatkan pemahaman serta kesadaran para pelakuusaha mengenai pentingnya melakukan pencatatan keuangan usaha, khususnya pencatatankeuangan digital menggunakan Aplikasi Buku Warung. Melalui aplikasi tersebut,pengguna dapat mencatat persediaan, pengeluaran, riwayat transaksi, serta transaksi kasdengan lebih mudah dan teratur. Pelaksanaan kegiatan PKM dilakukan melalui tiga tahapanutama, yaitu tahap persiapan, pelaksanaan, dan evaluasi. Pada tahap persiapan, dilakukanobservasi lapangan, penyusunan materi serta modul pelatihan, dan koordinasi dengan mitraUMKM serta narasumber. Tahap pelaksanaan meliputi pengisian kuesioner pre-test,penyampaian materi oleh narasumber, sesi diskusi interaktif, serta pelaksanaan post-testuntuk menilai tingkat pemahaman peserta. Selanjutnya, tahap evaluasi dilakukan melaluipengamatan langsung, pendokumentasian kegiatan, serta penilaian terhadap perubahansikap dan perilaku peserta dalam menerapkan pencatatan keuangan digital. Hasil kegiatanmenunjukkan adanya peningkatan yang cukup signifikan dalam pemahaman pesertamengenai pentingnya pencatatan keuangan digital menggunakan Aplikasi Buku Warung.Selain itu, peserta memperlihatkan antusiasme tinggi untuk mulai menerapkan sistempencatatan keuangan yang lebih tertata. Mereka juga semakin memahami pentingnyamemisahkan keuangan pribadi dengan keuangan usaha. Dampak positif lainnya adalahmunculnya semangat kebersamaan di antara pelaku UMKM untuk saling bertukarinformasi dan mendukung satu sama lain dalam penerapan pencatatan keuangan usaha.

Strategic Approach to Increase Purchase Interest in Alternative Energy Vehicles in Bogor Susilo, Susilo; Muharam, Hari; Pranowo, Agus Setyo
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 9 No 1: Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

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This research investigates the influence of product quality, social media marketing, and price perception on consumers' intention to purchase electric vehicles, with brand awareness serving as a mediating factor. Conducted in Bogor City, the study employed a quantitative method involving 385 respondents selected through purposive sampling. Data analysis was performed using SEM-LISREL 8.80. The findings reveal that product quality has a significant impact on both brand awareness (t = 3.48) and purchase intention (t = 3.61). Social media marketing also significantly influences brand awareness (t = 2.02) and purchase intention (t = 4.24), while price perception affects brand awareness (t = 2.36) and purchase intention (t = 3.44). Furthermore, brand awareness mediates the relationship between these variables and purchase intention (t = 4.20). The findings indicate that social media marketing is the most dominant factor affecting purchase intention, highlighting the importance of developing intensive and interactive digital marketing strategies. Practically, companies should focus on enhancing brand awareness and building positive consumer perceptions through social media, supported by high-quality products and competitive pricing, to accelerate electric vehicle adoption in Bogor.

Enhancing Teacher Performance Through the Strengthening of Organizational Culture, Compensation, and Work Motivation Sasmita, Radina Qisma Jabar; Hari Muharam; Griet Helena Laihad
The Future of Education Journal Vol 4 No 8 (2025): #2
Publisher : Lembaga Penerbitan dan Publikasi Ilmiah Yayasan Pendidikan Tumpuan Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61445/tofedu.v4i8.1006

This study examines the ongoing challenges in improving teacher work performance at private vocational high schools through the strengthening of organizational culture, compensation, and work motivation. The aim of this research is to empirically test the causal relationships among these variables. The method used is a quantitative explanatory survey involving 128 teachers selected through proportional random sampling. Data were collected using a Likert-scale questionnaire, with validity tested through the Pearson Product Moment and reliability through Cronbach’s Alpha. Data analysis included prerequisite tests (normality, homogeneity, linearity, and significance) and path analysis to identify direct and indirect effects. The results show that organizational culture, compensation, and work motivation each have a significant direct effect on teacher performance, with work motivation emerging as the most dominant factor. Additionally, organizational culture and compensation also exert indirect effects through work motivation. These findings emphasize the importance of integrated empowerment strategies to enhance teacher performance. The study concludes that strengthening organizational culture, ensuring fair compensation, and implementing continuous motivation programs are essential to optimizing teacher work performance.

Co-Authors Abdullah, Syukur Aditya Yudha Primantoro, Aditya Yudha Aditya, Dedy Yusuf Adrian, Ferdisar AGUS RIYANTO Agus S. Pranowo Agus Setyo Pranowo Ahirudin, Ahirudin Ahmad Zulfikar Alfatiyah, Rini Amelia, Rizka Wahyuni Amran Bin Harun Anggraini, Anggun Anik Ariyanti Annisaa Soeyono Ari Irawan Arie Wibowo Irawan Arief T. Hardiyanto Arif Siaha Widodo Arif Wijayanto, Arif Arwan Gunawan Azlia, Anaiza Bahtiar Al Fikri Bernedictus, Bayu Budi Susanto Budin , Dg Safrina Ag Bungaran Saing, Bungaran Chaniago, Harmon Deni Hudaya Dewi Taurusyanti Didik Notosudjono Eka Suhardi Ekasari, Silvia Elizabet Dwi Arianti Enda Juanda Endi Suyatno Endi Suyatno Endraria, Endraria Enok Tuti Alawiah Erlan, Erlan Herdiatna Evi Fitriyanti Febriyanti, Chatarina Fery Siswadi Firdha Juliantari Fitri, Lisa Fitria Iswari Fitriyani, Syabrina Gandung, Muhammad Geraldy Samuel Ivan Geraldy Samuel Ivan Giovanni Inez Erika Margaretha Giovanni Inez Erika Margaretha Gita Kencanawaty, Gita Griet Helena Laihad Gunadi, Tresno Hady, Hamdy Hafidz Hanafiah Hammad Hammad Hammad Hammad Hammad, Hammad Hamzah Bustomi Hanan, Sufrin Handayani, Estiningsih Tri Hari Gursida Hari Gursida Hasanah, Yanah Uswatul Hasrul Hasrul, Hasrul Hasryningsih, Andi Hendro Sasongko Hendro Sasongko Heni D Wahyuni Herdiyana, Herdiyana herdiyana, Herdiyana Herlin Widasiwi Setianingrum Hidayat Susilowati, Isnurrini Hidayat, Syepi Horas V Purba, Jan Idham Maulana Oktora Imawanty, Imawanty Imbron, Imbron Irma Fitriyanti Ismuhadjar Ismuhadjar Ismuhadjar Ismuhadjar Isnurrini hidayat, Isnurrini Jhoni Iskandar Karina Apriyani Khaerul Fahmi Kurniawan, Prasetyo Lajuni , Nelson Lesmana, Rosa Lestari, Desy Lia Marthalia Limakrisna2, Nandan Limankrisna, Nandan Lucky Sandra Rahayu M. Entang Maman Suryaman Mamun, Muhammad Mariska, Fenti Marthalia, Lia Martinus Tukiran Martinus Tukiran Minarsih, Cicih Moeins, Anoesyirwan Moenis, Anoesyirwan Mohidin, Rosle MONICA DEWI Muhamad Apep Mustofa Muhammad Sulaeman Mulyadi . Muryati Muryati Nandan Limakrisna Nandan Limakrisna Nandan Limakrisna Nandan Limakrisna Nandang Hidayat Nazib, Fiqra Ngadino Surip Diposumarto Ngadino Surip Diposumarto Ngadino Surip Diposumarto, Ngadino Surip Nugraha, Ujang Parah Nurliyah, Elly Siti Nurwijayanti Octaviana, Dina Ogunkoya, Olufemi Adewale Priyanto, Andri Dwi Purnama, Denta Purnama, Indah Quraysin, Icin Raga Paksi, Galuh Rahayu Lestari RAIS HIDAYAT, RAIS Ramadhan, Muhammad Asrul Ramon Hurdawaty Ratu Erlina G, Ratu Erlina Gentari Reni Sulistiyowati Reza Suriansha Rezal, Yonggi Noval Rinsan Hutabarat Roosganda Elizabeth Roosganda Elizabeth Rosna Wati Rosna Wati Rukmana, Dwita Rumawak, Yerry Gerson Ryan Permana Salmah Salmah Salmah Saragih, Dea Agustia Sasmita, Radina Qisma Jabar Satria, Yudi Wahyu Septiani, Fauziah Setiadi, Deyna Dwitama Simanjuntak, Vera Clara Soewarto Hardhienata Sofi’i, Imam Solihin, Dede Sufrin Hannan Sukoco, Hadi Sulistiyo, Ajik Sumardi . Sunaryo, Widodo Surip, Ngadino Susilo Susilo Susilo Sutarto, Bambang Sutji Harijanto Suyatno, Endi Syabrina Fitriyani Syafrudin Yusuf, M. Syukur Abdullah Titiek Tjahja Andari V. Purba, Jan Horas Vera Clara Simanjuntak Wahyu Wiguna Wastuti, Wahyu Wati, Juni Lamria Wawan Kurniawan Widasiwi, Herlin Widi Winarso, Widi Widia Astuti Widodo Sunaryo Widodo Sunaryo Wihartika, Doni Winda Septiana Wiwik Widiyanti, Wiwik Yandi Asmana Yayan Hadiyat Yerry Gerson Rumawak Yohanes Indroyono Yoyo Indah Gunawan Yuary Farradia Yuary Farradia Yulianingsih Yulianingsih Yulianingsih yusnita, nancy Yusuf, M. Syafrudin

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