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Iriantara, Yosal
Universitas Islam Nusantara
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Journal : International Journal Of Science, Technology

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Polytechnic Management Information System For Academic Service Quality Improvement (Analytical Descriptive at the Study Program Level at the Bandung State Polytechnic) Siswoyo, Siswoyo; Sanusi, Achmad; Iriantara, Yosal; Nurjaman, Ujang
International Journal of Science, Technology & Management Vol. 3 No. 3 (2022): May 2022
Publisher : Publisher Cv. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46729/ijstm.v3i3.517

Abstract

The Management Information System (MIS) in Higher Vocational Education such as Polytechnics functions to coordinate and monitor the planning, implementation, and evaluation of education activities, especially at the study program level. The current MIS serves BAAK’s data and information needs, reporting for internal management and providing PD-DIKTI Database. MIS has not fully served the needs of internal customers. The aim of this research is to describe in depth the process of planning and evaluating MIS at the study program level. This research is limited to MIS academic services and support preparation for study program’s accreditation of BAN-PT. The theoretical study is supported by theological foundation of Al Qur’an and Hadits, the philosophical constructivism and the theory of Total Quality of Management (TQM). This research uses a qualitative descriptive approach, explore deeply into the data and information needs for students, lecturers, study program, and BAAK. The informant involved internal Polban namely BAAK’s person, head of department and study program, lecturers and students, reviewing statute documents, strategic plans, academic regulation, laws and government’s regulations related to polytechnic’s management. This research reveals that the current MIS program is not based on customer’s needs yet by paying attention to business processes in planning, implementing, and evaluating teaching and learning process. MIS in implemented stage solely for BAAK needs, does not yet serve data needs for study programs, lecturers and students, including not yet supports the preparations of program study’s accreditation by BAN-PT. Customers are still difficult to get the information needed. The results of the evaluation show that there is a gap between data and information due to several inhibiting factors and a management system that is not yet based on complete data. The novelty of this research is MIS which is integrated with the current management system. MIS is designed comprehensively, not partially on project based. The conclusion is that the MIS program must be designed in the form of grand design that maps all data and information needs for internal and external customers which is customers oriented. MIS implantation will be successful if it is supported by socialization for customers, integrating existing MISs including databases and online communication networks, adequacy of MIS infrastructure include hardware, bandwidth capacity and high speed accessibility of information.
Co-Authors A. Rahman A. Suhandi Abdul Kosim, Cucu Acep Dani Ramdani Achmad Mudrikah Achmad Mudrikah ACHMAD SANUSI ACHMAD SANUSI Achmad Sanusi Adnan Adnan Afghan, Arief Nur Agung Ramadhan, Agung Ramadhan Agus Hermawan Agus Sudarya Ahmad, Irfan Ainun Frilia Rahayu, Ainun Frilia Rahayu Ajahari Ajahari Anisusulawati, Anisusulawati Anton Anton Anwar Arifin Apiyanti, Pina Dewi Ardiansyah, Yudah Arman Paramansyah Aryani, Wiwik Dyah Asep Azis Nasser Asmawati, Asmawati, Ayi Najmul Hidayat Azhari, Asan Baehaqi, Anan Barlian, Ujang Cepi Budiman, Dadan carsiwan, carsiwan Catur Indra Himawan Cepi Berlian, Ujang Chaeroni, Nanang Dadang Kusmayadi Dariah, Dinar Deti Sulastri Dioputra, Sepryhatin Drajat, Drajat E. Mulyasa Eddy Suharyanto Edi Gunawan Endang Supiani, Endang Supiani Endaryono, Bakti Toni Engkus Kuswarno Eva Hastuti, Eva Hastuti Fachrurozi, H. Fachrurozi Fauzi, M. Asif Nur Fikri, Ahmad Ma’mun Hadiansah, Deni Hanafiah Hanafiah Hanafiah, Hanafiah Handayani, Sri Hendra Yulianto Hendra Yulianto Herayati, Herayati Herri Azhari Hidayat Hilman Akbar Himawan, Catur Indra Ida Nurlela, Ida Nurlela Ida Ratnaningsih Ida Ratnaningsih Iim Wasliman Iim Wasliman, HM Ikka Kartika Ikka Kartika AF Ikoh, Ai In in Indriani, In in Indriani Indri Hapsari Ipan Sopandi Ismawadi, Adi Jamilah, Nina Karno Diharjo, Mantri Kartika, Ikka Kartini, Tini Kuntari, Ari Kukuh Kurniawan, Saepul Kusoy Anwarudin Kustamaji, Erwin Lestiawati, Lastri Lis Pahliani Aryani, Lis Pahliani Aryani M. Wahib M.H. Mamun, Mohamad Agus Marisan, Susan Maryati Maryati Ma’mur, Ali Miftahul Hadi Mohamad Agus Mamun Mohamad Rahmatuloh, Mohamad Rahmatuloh Muallim Mukhtar Muchtar, Hendi S. Mudrikah, Achmad Muhammad Lukman Muhtar, Zainal Mukhtar, Muallim Mulianai, Yenny Munajat, Salim N Dede Khoeriah Nahdiyatul Husna Nanang Chaeroni Naufal Syahrul Anwari, Naufal Syahrul Anwari Ningsih, Riyani Fitria Novi Rizal Umam Nur Fadlan Nuraeni, Anu Nurani, Sani Nurbaini, Ani Nurdini, Khamisah Nurjanah, Ana Nurwijayanti Okke Rosmala Dewi Panji Pratama panji pratama Pawaka, Wahyu Puspita Komala, Puspita Komala Puspita Puspita Rachmawati, Sisca Reni Reni, Reni Rise Meilani, Rise Meilani Rismayanti, Listia Rita Sulastini Rohaeni, Anie Rosida Amalia Rosmayati, Siti Rostini, Deti Rostiyana, Ferra Nurdianti Ruqayah, Farah Ryan Yustian Ryan Yustian Saefurridjal, Achmad Samiyono Sanusi, Achmad Saripudin, Yusep Sauri, R Supyan Sauri, Saupyan Setiadi, Asep Setiawan, Usep Sidabutar, Janpristiwandi Siswoyo Siswoyo Siti Rosmayati Sri Handayani Sri Handayani Sugiyana, Yogi Suhendraya Muchtar, Hendi Sujiarto, Heru Sukamto Sukamto Sukirno Sukirno Sulaeman, Pian Supriatna Suliaswati, Suliaswati Sutaryat Trimansyah Sutaryat Trisnamansyah Sutaryat Trisnamansyah Suwandi Suwandi Syamsudin, Abin Tb. Abin Syamsudin Tb. Abin Syamsudin Makmun Teddy Teddy Tedjawiani, Ida Teti Ratnawulan Tresna Ayu Ratnapuri Zulfitri, Tresna Ayu Ratnapuri Zulfitri Tutty Rokhayari Rosa, Ade Ujang Cepi Barlian Ujang Cepi Barlian Ujang Cepi Berlian Ujang Nurjaman, Ujang Ulinniam Usep Setiawan Wahidin, Didin Wahyudin Wahyudin Warta, Waska Yayat Hidayat Yesino, Leonardus Yoseptri, Ricky Yoseptry, Ricky Yusi Srihartini Yuswara, Iyus Z, Eddy Khairani Zahra Zahra Zainal Muhtar Zuhri, Saepudin