Claim Missing Document
Check
Articles

Ananalysis Of The Effect Of Service Quality And Price Toward Consumers' Satisfaction At Agas Mart Serly Mayang Sari; Yun Fitriano; Nia Indriasari
Jurnal Ekonomi, Manajemen, Bisnis dan Akuntansi Review Vol. 3 No. 2 (2023): Desember
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/emba.v3i2.1521

Abstract

Competition in the context of marketing products and services will certainly show their respective advantages. For this reason, every company must be able to realize quality that can increase customer satisfaction. This research aims to test whether there is an effect of service quality and price on consumer’s satisfaction at Agas Mart Store. In this research, the data analysis methods used were validity test, reliability test, coefficient of determination, classical assumption test, multiple linear regression test, partial test (T test) and simultaneous test (F test). And determine data collection using the questionnaire method on a sample size of 75 customer respondents who came to buy basic food ingredients at Agas Mart Store. The sampling technique uses accidental sampling (sample by chance). The results of this research show that there is a positive and significant effect between Service Quality (X1) and Price (X2) on consumer satisfaction (Y) with a value (R) obtained by an R2 (R Square) value of 0.396 or (39%) which shows that the service quality (X1) and price (X2) variables have a positive and significant influence on the consumer’s satisfaction variable (Y). Thus, the hypothesis is accepted. Based on partial testing (T test), the service quality variable has a positive and significant effect on consumer satisfaction at a significance value of less than 0.05. Meanwhile, price does not have a positive and significant effect on the consumer satisfaction variable at a significance value greater than 0.05. Based on simultaneous testing (F test) on the variables service quality (X1) and price (X2) on consumer satisfaction (Y) has a positive and significant effect because the F value is 23.598 with a significant value of 0.000 which is smaller than 0.05.
The Effect of Organizational Commitment and Work Motivation on Employee Productivity of PT. RODATEKNINDO PURWAJAYA Prayu Ivantri; Yun Fitriano; Yanto Efendi
Jurnal Ekonomi, Manajemen, Bisnis dan Akuntansi Review Vol. 3 No. 2 (2023): Desember
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/emba.v3i2.1533

Abstract

Rodateknindo Purajaya is a construction company in the implementation sector with the form of PT which has qualifications. This research aims to determine the effect of organizational commitment and work motivation on employees’ work productivity at PT. Rodateknindo Purajaya. This type of research is correlational, namely research to determine the influence and level of influence between two or more variables without any attempt to influence these variables. The sample in this study used a total sampling technique, where the entire population was sampled, amounting to 55 people. There is an influence of organizational commitment (X1) on work productivity (Y) at PT. Rodateknindo Purajaya Bengkulu is 0.000, so Ho is rejected and Ha is accepted. From the significance value obtained, variable X influences work productivity (Y). There is an influence of work motivation (X2) on work productivity (Y) at PT. Rodateknindo Purajaya Bengkulu is 0.031, so Ho is rejected and Ha is accepted. From the significance value obtained, the variable X2influences work productivity (Y).
An Analysis of Financial Statements Assets Financial Perfomance at Pt. Elap In Pendopo Sub-District, Empat Lawang Regency Yulita Sari; Yun Fitriano; Yudi Irawan Abi
Jurnal Ekonomi, Manajemen, Bisnis dan Akuntansi Review Vol. 4 No. 2 (2024): December
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/emba.v4i2.1991

Abstract

The purpose of this study is to provide an assessment of financial performance, seen from the analysis of financial ratios consisting of liquidity ratios, solvency ratios and profitability ratios. The research method used is descriptive quantitative, namely data obtained and analyzed on the basis of existing theories so as to provide a fairly clear description and calculation. This research was conducted using documentation and in-depth interviews. The assessment of financial performance in this study uses liquidity ratio analysis consisting of current ratio and quick ratio, solvency ratio consisting of debt to asset ratio and debt to equity ratio and profitability ratio consisting of return on assets and return on equity. Based on the results of the analysis carried out, it shows that the performance and financial position can be said to be less good in liquidity ratios, still not good enough in solvency ratios and still not good enough in profitability ratios. While the profitability ratio level is still below the industry average, so it can be said that the company is still not optimal in generating profits.
Analysis of the Internal Control System for Merchandise Inventory at Alfamart Merapi, Tebeng Gardens, Bengkulu Lausa Saresa; Sulisti Afriani; Yun Fitriano
Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan Vol. 2 No. 3 (2021): JULI
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/emak.v2i3.102

Abstract

The purpose of this study was to determine the internal control system for merchandise inventory at Alfamart Merapi Kebun Tebeng Bengkulu. The results showed that the internal control system for merchandise inventory at Alfamart Merapi Kebun Tebeng Bengkulu was compatible with Mulyadi's theory (2018: 488). In the organizational element, there is a schedule and committee involved in the stock opname. The authorization system and recording procedures are appropriate, where the monthly Stock Opname report is signed by the shop head and the daily Stock Opname is signed by the employee of the shift holder, the recording is based on the results of the monthly and daily (partial) Stock Opname reports calculated based on an invoice containing the type of goods, price of goods and quantity of goods. Healthy practice, there is conformity in the application of the internal control system for merchandise inventory, where invoices have been printed serial numbers and issued by DEPO Alfamart, Stock opname is carried out twice (monthly and daily) using the PDA system. In this element of healthy practice control there is an inconsistency with Mulyadi's theory (2018: 44), where the quantity and other inventory data listed in the 3rd and 2nd part of the physical count card are matched by the physical count card holder before the data is collected. listed in part 2 of the physical count card is recorded in the list of physical count results, because at Alfamart Kebun Tebeng, the quantity and inventory data are matched based on the invoice sent by DEPO
Analysis of Selling Price Determination Using Cost Plus Pricing Method in Three Saudara Chicken Livestock Business, Selatan Bengkulu Regency Rera Marsela; Sulisti Afriani; Yun Fitriano
Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan Vol. 3 No. 1 (2022): Januari
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/emak.v3i1.406

Abstract

The purpose of the study was to determine and analyze the determination of the selling price using the Cost Plus Pricing Method in the Three Brothers Chicken Livestock Business, South Bengkulu Regency. The analytical method used in this study is a comparative descriptive method. Based on the calculation of the cost of production carried out by the Three Brothers Chicken Livestock Business, South Bengkulu Regency, the cost of production of broiler chickens per head is Rp. 32,238.-. and the determination of the selling price based on the market price of Rp. 38,000 per head so that the profit earned is Rp. 5,872 fish. Based on the cost plus pricing method with a full costing approach, the cost of production of broiler chickens is Rp. 33,418,-. With the determination of a profit of 20% of the cost of production, the total selling price of chicken per head is Rp. 40,000, - so that the profit earned is Rp. 6,582,- per head. There is a difference in the calculation of the cost of production between the company's calculation and the cost plus pricing method because the company's calculation does not include labor costs and factory overhead costs.
An Analysis of Sales Budget in Increasing Profit at Dadang Shop in Sukamakmur Village Asti Dwy Rahayu; Yun Fitriano; Rina Trisna Yanti
Journal of Indonesian Management Vol. 1 No. 2 (2021): June
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/jim.v1i2.123

Abstract

This study aims to analyze the sales budget in increasing profits at Dadang Shop in Sukamakmur Village of Marga Sakti Sebelat Sub-District in North Bengkulu Regency. The data collection technique is the most strategic step in the study, because the main objective of the study is to obtain data. The results of this study indicate that the Sales Budget at Dadang Shop in Sukamakmur Village is quite effective in increasing the price. From the 2019 sales budget using the Least Square method, which is IDR 154,219,538,011, realized IDR 4,270,649,857, above a budget of IDR 4,116,429,948,989 by an increase of the number of customers and an increase of the number of products sold. Meanwhile, from the sales budget for January 2019 using the sales budget calculation of IDR 574,016,114.91, this increase is due to the number of customers and the number of products being sold continues to increase every month.
Analysis Of the Presentation of Financial Statements and Realization of the APBDes Tanjung Negara Kec. Kedurang Kab. South Bengkulu Nopita Sari; Yun Fitriano; Rinto Noviantoro
Journal of Indonesian Management Vol. 1 No. 3 (2021): SEPTEMBER
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/jim.v1i3.154

Abstract

The purpose of this study was to determine the suitability of the presentation of financial statements and the realization of the Regional Budget of Tanjung Negara Kec. Kedurang Kab. Bengkulu Selatan Year 2019 based on Permendagri No. 20/2018 This type of research is comparative description, data collection methods are observation, interviews, documentation, while the data analysis techniques used in comparative description analysis research are data collection, comparing, analyzing, and drawing conclusions. the results of this study found that the presentation of financial reports and the realization of the APBDes Tanjung Negara kec. Kedurang Kab. Bengkulu Selatan has cooperated with Minister of Home Affairs Regulation No. 20/2018 but still found difficulties, namely the absence of financial assistance from South Bengkulu district and provincial financial assistance, which are not listed in the APBDes realization report. Furthermore, in the financial report of Desa Tanjung Negara Kec. Kedurang Kab. South Bengkulu does not have district financial assistance and provincial financial assistance, Village Assets in the Notes to Complete Financial Statements as in the Regulation of the Minister of Home Affairs Regulation No. 20 of 2018.
Bread Sales Forecasting on Surya Bakery During Covid 19 Pandemic in Kota Bengkulu Bimo Abrianto; Yun Fitriano; Tito Irwanto
Journal of Indonesian Management Vol. 1 No. 3 (2021): SEPTEMBER
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/jim.v1i3.158

Abstract

This study aims to determine how to forecast the amount of production of bread, donuts, cake, brownies and traditional cakes at Surya Baker in Bengkulu City with the time series method and the exponential smoothing method. This type of research uses quantitative research. with data collection techniques, namely interviews and documentation. The results show that forecasting the production of bread, donuts, cakes, brownies using the time series method with the trend projection approach obtained the equation y = a + bx = 9,394 + 577,615x with predicted production levels to decrease by 240,935 units per year with a percentage of 20% per year. years, while for the traditional type of cake and from the analysis it is known that the trend projection equation is obtained y = a + bx = 90,229 + 289,307x with the production rate predicted to increase by 1,146,959 packs with a percentage of 11% per year. Furthermore, with the calculation of forecasting demand for bread, donuts, cakes, brownies with the exponential smoothing method = 0.1, 0.5 and 0.9 amounting to 46,800 units, while the forecast for consumer demand for traditional cakes a = 0.1, 0.5 and 0.9 for 24,000 packs. From the equation line, as already analyzed the production forecasts for the months January 2021 to December 2021.
Analysis of Merchandise Inventory Accounting Information System at PT Konimex Bengkulu City Likhatus Sakdah; Yun Fitriano; Abdul Rahman
Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan Vol. 3 No. 4 (2022): Oktober
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/emak.v3i4.951

Abstract

The company PT Konimex Bengkulu City is one of the companies engaged in the distribution of food, vitamins, medicines and medical devices, especially in the Bengkulu City area. In the face of competitive competition, the company must improve the company's performance, through increasing the marketing of merchandise inventory to strengthen and improve the company's competitiveness. The purpose of this study was to determine the accounting information system for merchandise inventory at PT Konimex Bengkulu City based on the latest stock of goods in the merchandise warehouse. This type of research uses a qualitative approach, which is presented in a descriptive form that is not in the form of numbers and supports quantitative data as information, data collection methods are observation, interviews and documentation. In accounting there are several methods, namely FIFO, LIFO and Average. The results of this study found that the accounting information system for merchandise inventory at PT Konimex Bengkulu City uses the FIFO method where this method is used by manufacturing-based companies. PT Konimex Kota Bengkulu uses the FIFO method analysis because this company sells products that have an expiration date such as vitamins, food, and medicines.
The Effect Of Product Quality, Price And Service Quality On Customer Satisfaction At Pondok Makan Bunda Niar Air Nelengau Seginim Kurnia Dwi Ferli; Ahmad Soleh; Yun Fitriano
Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan Vol. 4 No. 3 (2023): Juli
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/emak.v4i3.1278

Abstract

The research aims to determine the effect of product quality, price and service quality on customer satisfaction at Pondok Makan Bunda Niar Air Nelengau Seginim. At the present time marketing using product quality improvement, affordable prices and quality service. This study uses quantitative research methods, the population in this study is consumers, through a given questionnaire. The technique in taking the research sample using the accidental sampling technique is a technique of determining a sample based on chance, the sample in this study was 80 customers at Pondok Makan Bunda Niar Air Nelengau Seginim. Data collection used instruments in the form of questionnaires and the analytical method used was multiple linear regression, determination test and hypothesis testing.The research aims to determine the effect of product quality, price and service quality on customer satisfaction at Pondok Makan Bunda Niar Air Nelengau Seginim. At the present time marketing using product quality improvement, affordable prices and quality service. This study uses quantitative research methods, the population in this study is consumers, through a given questionnaire. The technique in taking the research sample using the accidental sampling technique is a technique of determining a sample based on chance, the sample in this study was 80 customers at Pondok Makan Bunda Niar Air Nelengau Seginim. Data collection used instruments in the form of questionnaires and the analytical method used was multiple linear regression, determination test and hypothesis testing. Product quality research results (X1), show t count of 2.954 > t table 1.66140 with a significant level of 0.004 <0.050. So it can be concluded that the variable Product Quality has a positive and significant effect on Customer Satisfaction. This means the hypothesis is accepted. PRICE affects Customer Satisfaction. Price variable (X2), shows t count of 2.525 > t table 1.66140 with a significant level of 0.014 <0.050. So it can be concluded that the price variable has a positive and significant effect on customer satisfaction. This means the hypothesis is accepted. Service quality affects customer satisfaction. The price variable (X2), shows t count of 2.800 > t table 1.66140 with a significant level of 0.000 <0.050. So it can be concluded that the service quality variable has a positive and significant effect on customer satisfaction.
Co-Authors AA Sudharmawan, AA Abdul Rahman Abdul Rahman Abi , Yudi Irawan Abi, Yudi Irawan Abrianto, Bimo Adila, Novinia Afriani , Sulisti Afriani, Melati Agilia Putri Ayu Dewanti Agresti, Agresti Agung, Kimas Kurniawan Tando Ahmad Soleh Alfajar, Muhammad Imam Alpino, Shendi Putra Amelya, Tifani Rika Anamica, Marshello Anderstar , Tomi Andini, Puja Anggini, Anggini Anggraini, Adinda Dewi Anisa, Rici Anjjely, Sellina Dwi Annisah Oktariani Antoni Antoni Anugrah Anggun Sentosa Anugrahheni, Kitrang Apiska, Nia Ariska, Yesi Indian Asti Dwy Rahayu Astuty, Kamelia Bimo Abrianto Buaton, Wiranda Cantika, Yella Damarsiwi, Eska Prima Monique Daniarti, Rahma Danofi, Alwin Dary, Nadya Putri Wulan Delpania Delpania Denis Rydarto Dennis Rydarto Tambunan Des Gita Adinda Putri Desi Ismawati Devalya, Devalya Dewanti, Agilia Putri Ayu Diana Diana E. Ahmad Soleh E. G, Ida Ayu Made Efendi , M. Aldi Rizki Effendi, Bahman Effendi, Yanto Efrian, Ahmad jalou Eka Irawati Ela Julaili Putri Evi Harlinda Fachruzzaman, Fachruzzaman Fahlevi, Mochammad Febliansyah, M. Rahman Febri Dwi Rimbawati Ferdiatma, Ghiyats Ferina, Zahrah Indah Ferli, Kurnia Dwi Fitrah, Muhammad Idza Al Fitri, Dwi Kusmita Gayatri, Ida Ayu Made Er Meytha Gayatri, Ida Ayu Made Ermeytha Ghiyats Ferdiatma Gibran, Ahmad Gustian, Ryan Handayani, Dewa Ayu Made Dewi Handayani, Sri Hanila, Siti Harwini , Dewi Harwini, Dewi Hendri Yanova Herfianti, Meiffa Herlin, Herlin Herlina, Yeni Herlyaminda, Evi Hidayah, Nenden Restu Hutabarat, Suzeti Monica Ida Anggriani Ida Anggriani Ilahi, Pandu Nur Akbar Inka Nabela Nabela Iwin Arnova Jahda, Amila Tarina Julaili Putri, Ela Kamelia Astuty Karona Cahya Susena Kresnawati Kresnawati Kresnawati, Kresnawati Kurnia Dwi Ferli Kurniawan, Kiemas Lausa Saresa Lesmana, Rendy Lidya Gustina Putri Likhatus Sakdah Lindayanti Lindayanti Lindayanti Lindayanti, Lindayanti Lisa Oktafiani Lisi Rahmadayanti Lora Nopita Sari Lutfiani, Irma M. Rahman Febiliansa Madewi.KH, Wista Elis Martika, Rengga Maryani, Dike Meliani, Nita Melinda, Tri Febrina Mia Margareta Midas, Faisal Muhammad Muhammad Rahman Febliansa Mulyadi, Singgi Muslimin, Herlian Nabila, Melane Neysha Nainggolan, Sulastri Nasution, Suswati Nely Puspita Sari Neri Susanti Nia Indriasari Nirta Vera Yustanti Nisa, Nabela Aulia Nopianto, Nopianto Nopita Sari Nopita Sari Nur Mohammad Syahputra Okta Septiarani Oktariani, Sri Pardi, Sri Handayani Peringki, Peringki Permana, Jaka Prasetia, Zelinda Pratama, Meylan pratama, rendi Prawitasari , Andriyani Prawitasari, Andriyani Prayu Ivantri Purnamasari, Reni Putra , Iswidana Utama Putra Kurniawan Utama Putra, Iswidana Utama Putra, Septa Adiguna Putri Kurnia Putri, Pongki Resmala Putri, Shintia Radili , Putri Rahayu, Asti Dwy Rahayu, Melyan Arista Rahmadani, Emilda raja Ardiansyah, Dendi Ramadan Subhi Ramadani, Cindy Ramadani, Viona Ramadhanti, Ferlinchia Ramdona, Desti Ratna Rutiningsih Raynaldo Saputra Simatupang Reni Astuti Rera Marsela Resmaini, Rita Revaldo Khairullah Riani, Gusti Rina Trisna Yanti Rina Trisna Yanti Rinto Noviantoro, Rinto Ririn Marlina Sofyan Rita Resmaini Rizky Ramadhan, Rizky Romanza, Nano Rutiningsih, Ratna Safitri, Ida Nur Safitri, Penti Sandi Saputra Santri, Dila Saresa, Lausa Sari, Nely Puspita Sari, Yana Nopita Satrya, Ridoh Abima Secilia Racmi Selly Marselina Selvia Depita Sari serly mayang sari Seventeen, Winny Lian Shendi Putra Alpino Siti Hanila Subhi, Ramadan Sulisti Afriani Sulisti Afriani, Sulisti Surahman Julizar Saputra Susan Susanti SUSAN SUSANTI, SUSAN Susanto, Bogi Syallaysyah, Jenny Dwi Tambunan, Dennis Rydarto Tawakal, Anzori Tito Irwanto Tri Febrina Melinda Tri Febrina Melinda, Tri Trio Novaldi Trisna, Rama Dita Ulandari, Silvia Wagini Wagini Wagini, Wagini Wahyu, Lakon Wardani, Desta Andriani Kusuma Wati, Ina Sintia Wulandari, Asyora Wulandari, Weni Yanti, Rina Trisna Yanto Efendi YANTO YANTO Yeni, Sela Rahma Yesi Indian Ariska Yudi Irawan Yudi Irawan Abi Yulianti , Oni Yulianti, Oni Yulita Sari Yulita Sari Zahrah Indah Ferina Zhafran, Alif Zoniarti, Zoniarti