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All Journal International Journal of Artificial Intelligence Research Journal of Economic, Bussines and Accounting (COSTING) Journal on Education Jesya (Jurnal Ekonomi dan Ekonomi Syariah) MANAZHIM Dinasti International Journal of Management Science Jurnal Pendidikan dan Kewirausahaan Dinasti International Journal of Digital Business Management Enrichment : Journal of Management Literatus Jurnal Scientia Journal of Industrial Engineering & Management Research (JIEMAR) International Journal of Social and Management Studies (IJOSMAS) Jurnal Kewarganegaraan Warta Pendidikan : Jurnal Pendidikan dan Budaya Dynamic Management Journal International Journal of Educational Review, Law And Social Sciences (IJERLAS) Jurnal Ekonomi International Journal of Education, Social Studies, And Management (IJESSM) JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) Jurnal Pengabdian Mandiri Jurnal Ilmu Multidisplin Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) Jurnal bintang manajemen International Journal of Accounting, Management, Economics and Social Sciences (IJAMESC) Jurnal Ekonomi Bisnis Manajemen dan Akuntansi (Jebisma) Jurnal Pengabdian Masyarakat dan Riset Pendidikan Journal of Innovative and Creativity Jurnal Pengabdian Masyarakat Ulil Albab Ekopedia: Jurnal Ilmiah Ekonomi JCRIM (Journal of Current Research In Multidisciplinary)
Joko Ariawan
Universitas Bina Sarana Informatika
Religion Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Public Health Social Sciences Other

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Mediation Of Consumer Satisfaction On Product Quality And Quality Of Service To Customer Loyalty Hanamasa Restaurant In Jakarta Rusiyati, Sri; Suleman, Dede; Zuniarti, Ida; Nurhayaty, Ety; Puspasari, Aprilia; Mustomi, Dede; Ariawan, Joko; Hakim, Lukman
International Journal of Social and Management Studies Vol. 3 No. 6 (2022): International Journal of Social and Management Studies (IJOSMAS)
Publisher : IJOSMAS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5555/ijosmas.v3i6.255

Abstract

This study aims to analyze the mediating effect of customer satisfaction on product quality and service quality variables on customer loyalty at Hanamasa restaurant in Jakarta. Sampling used purposive sampling method, the collected data was processed using SmartPLS 3.0 software. The results showed that customer satisfaction was not significant as a mediating variable on the effect of product quality on loyalty, while on the effect of service quality on loyalty, customer satisfaction became a significant mediating variable. The findings of this study also show that service quality has a significant impact on customer satisfaction, and customer satisfaction has a significant impact on loyalty
Analisis Pengaruh Komitmen Organisasi, Digital Engagement dan Employer Branding Terhadap Organizational Citizenship Behavior Pada Industri Kreatif Fildzah Shabrina; Rasty Yulia; Fahrina Mustafa; Jefri Putri Nugraha; Joko Ariawan; Kiki Setyawati
Journal of Innovative and Creativity Vol. 5 No. 2 (2025)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joecy.v5i2.2062

Abstract

Kajian ini memiliki tujuan guna mengkaji bagaimana komitmen organisasi, keterlibatan digital (digital engagement), serta employer branding memengaruhi perilaku Organizational Citizenship Behavior (OCB) pada karyawan di industri kreatif. Dengan menerapkan pendekatan kuantitatif, data dikumpulkan dengan survei yang diberikan kepada 200 responden yang ditentukan menerapkan teknik purposive sampling. Analisis dilaksanakan dengan regresi linear berganda, disertai pengujian validitas, reliabilitas, serta asumsi klasik untuk memastikan kelayakan model. Perolehan studi ini mengindikasikan bahwasanya baik secara simultan maupun parsial, ketiga variable independent tersebut memiliki pengaruh positif dan signifikan pada OCB. Komitmen organisasi terbukti mendorong munculnya loyalitas dan keterikatan emosional yang memotivasi karyawan untuk berkontribusi secara sukarela. Sementara itu, keterlibatan digital memperkuat partisipasi, mendorong kolaborasi, dan menciptakan rasa keterhubungan antar karyawan. Di sisi lain, employer branding yang kuat menumbuhkan rasa bangga dan identitas positif terhadap perusahaan, yang mendorong karyawan untuk memberikan kontribusi melebihi peran formal mereka. Temuan ini menegaskan pentingnya bagi organisasi di sektor industri kreatif untuk secara aktif memperkuat ketiga aspek tersebut. Dengan begitu, mereka dapat menciptakan lingkungan kerja yang mendukung tumbuhnya perilaku OCB, sekaligus meningkatkan produktivitas dan membentuk budaya kerja yang sehat dan berkelanjutan.
PELATIHAN MANAJEMEN KEUANGAN DAN KEWIRAUSAHAAN KREATIF UNTUK MENINGKATKAN KEMANDIRIAN EKONOMI KELOMPOK PKK RW 014 KELURAHAN CIBUBUR Ramadhayanti, Ana; Ariawan, Joko; Astuti, Dewi
BESIRU : Jurnal Pengabdian Masyarakat Vol. 3 No. 1 (2026): BESIRU : Jurnal Pengabdian Masyarakat, Januari 2026
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/besiru.v3i1.2326

Abstract

Permasalahan yang dihadapi Kelompok PKK RW.014 Kelurahan Cibubur dalam meningkatkan kemandirian ekonomi adalah masih terbatasnya pemahaman mengenai manajemen keuangan rumah tangga serta kurangnya keterampilan kewirausahaan kreatif. Pengelolaan keuangan yang belum tertata dan minimnya pemanfaatan potensi usaha menyebabkan peluang peningkatan pendapatan belum optimal. Solusi yang ditawarkan melalui kegiatan pengabdian kepada masyarakat ini adalah pelatihan manajemen keuangan dan kewirausahaan kreatif. Pelatihan meliputi pencatatan keuangan sederhana, perencanaan anggaran, serta pengembangan ide usaha kreatif berbasis potensi lokal. Hasil kegiatan menunjukkan adanya peningkatan kesadaran dan pemahaman anggota PKK RW.014 akan pentingnya pengelolaan keuangan yang sistematis serta peran kewirausahaan kreatif dalam mendukung kemandirian ekonomi keluarga. Peserta juga menunjukkan motivasi untuk mengembangkan usaha secara mandiri maupun berkelompok. Kegiatan ini dilaksanakan pada Kelompok PKK RW.014 Kelurahan Cibubur, Kecamatan Ciracas, Jakarta Timur. Target luaran kegiatan adalah publikasi press release pada media BSI News Online
The Improvement Strategy of Organizational Commitment through Strengthening Program of Organizational Climate, Self-Efficacy, and Job Satisfaction (An Empirical Study of Permanent Employees in the Multifinance Industry in Jakarta) Ariawan, Joko; Notosudjonor, Didik; Sunaryo, Widodo
Jurnal Ilmu Multidisiplin Vol. 4 No. 6 (2026): Jurnal Ilmu Multidisplin (Februari - Maret 2026)
Publisher : Green Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jim.v4i6.1739

Abstract

Commitment to the organization is a strategic factor crucial for sustaining performance and employee retention, especially in the multifinance industry with its high work dynamics and operational demands. This study aims to analyze and develop strategies to enhance Organizational Commitment by strengthening program of Organizational Climate, Self-Efficacy, and Job Satisfaction among permanent staf-level employees. The population consists of 1,294 permanent employees in multifinance companies in Jakarta, with a sample of 248 selected through proportional random sampling. Employing a mixed-methods approach, the study combines quantitative analysis (indicator correlation and path analysis) with qualitative analysis (Delphi technique) to gather Human Resources expert input for formulating improvement strategies. Results reveal that Organizational Climate, Self-Efficacy, and Job Satisfaction have a direct, positive, and significant influence on Organizational Commitment. Additionally, Organizational Climate and Self-Efficacy indirectly influence Organizational Commitment through Job Satisfaction as a mediator. Findings emphasize strong superior support, increased employee confidence in self-competence, and promotion opportunities in job satisfaction aspects as key factors in strengthening commitment. This study provides strategic recommendations for Human Resources policy makers to design effective interventions in the multifinance industry.
The Influence Of Digital Literacy, Interactive Learning Content And Technology Accessibility On Student Digital Engagement In Higher Education Hendratni, Tyahya Whisnu; Lumingkewas, Cindy Sandra; Uhai, Sabalius; Rofi’i, Agus; Kusnadi, Iwan Henri; Ariawan, Joko
Jurnal Pengabdian Masyarakat dan Riset Pendidikan Vol. 4 No. 4 (2026): Jurnal Pengabdian Masyarakat dan Riset Pendidikan Volume 4 Nomor 4 Tahun 2026
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jerkin.v4i4.6442

Abstract

The proposed research aims to explore the effects of Digital Literacy, Interactive Learning Content, and Technology Accessibility on Student Digital Engagement in tertiary level education. For this study, a quantitative approach using a survey was employed to gather data. Questionnaires were handed out to 200 currently enrolled students in both public and private universities who were chosen through purposive sampling. Respondents were expected to be students that digitally learn or have experience of hybrid classes and are regularly using online learning platforms. Data were analyzed using multiple linear regression. The study found that Digital Literacy, Interactive Learning Content, and Technology Accessibility, both individually and collectively, are significantly and positively related to Student Digital Engagement. The results, therefore, reveal the ways to improve students’ digital involvement, including improving students’ digital skills, designing interesting learning materials, and providing better access to educational technologies. One of the main ways this effort has been beneficial, according to the paper, is by shedding light on how inclusive and successful digital higher education is actually constructed and why it matters.
Peran Promosi, Eco Friendly Packaging dan Harga dalam Mempengaruhi Keputusan Pembelian Pelanggan Produk Ritel Kopi Susu Budi Harto; Poniah Juliawati; Andina Dwijayanti; Tanti Widia Nurdiani; Yohanes Totok Suyoto; Joko Ariawan; Magdalena Magdalena; Hendy Tannady
Jurnal Kewarganegaraan Vol 9 No 2 (2025): Desember 2025
Publisher : UNIVERSITAS PGRI YOGYAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31316/jk.v6i3.3912

Abstract

AbstrakPenelitian ini bertujuan untuk mengetahui pengaruh eco-friendly packaging, promosi dan harga terhadap keputusan pembelian konsumen Stuja Coffee di Cipete. Penelitian ini menggunakan metode kuantitatif, peneliti memperoleh data kuantitatif dari penyebaran kuesioner menggunakan Google Forms. Hasil penelitian ini dianalisis menggunakan program SPSS Statistik Sampel yang digunakan dalam penelitian ini sebanyak 180 responden yang berdomisili di Jabodetabek dengan ketentuan mengetahui dan pernah membeli produk Stuja Coffee, penelitian ini menggunakan teknik non-probability sampling dan purpose sampling. Hasil penelitian ini menunjukan bahwa eco-friendly packaging, promosi dan harga dapat mempengaruhi keputusan pembelian.Kata Kunci: Packaging, Promosi, Harga, Keputusan Pembelian.
Analisis Hubungan Stres Kerja, Kompensasi Langsung dan Komitmen Organisasi pada Perusahaan Distribusi Peralatan Kesehatan Nasional Irzan Soepriyadi; Budi Harto; Ade Risna Sari; Desi Kristanti; Joko Ariawan; Aditya Wardhana; Lilik Suryaningsih; Ana Faizah
Jurnal Kewarganegaraan Vol 9 No 2 (2025): Desember 2025
Publisher : UNIVERSITAS PGRI YOGYAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31316/jk.v6i3.3934

Abstract

AbstrakPenelitian ini dilakukan berdasarkan masalah yang terjadi pada PT Toyosindo yaitu keluhan karyawan mengenai kompensasi langsung yaitu gaji dan adanya turnover melebihi standar perusahaan. Berdasarkan hal tersebut, dilakukan penelitian untuk mengetahui pengaruh kompensasi langsung dan stress kerja terhadap komitmen organisasi. Penelitian ini merupakan jenis penelitian kuantitatif dengan menggunakan instrument kuesioner yang dibagikan kepada responden. Sebanyak 55 responden yang terlibat pada penelitian ini adalah sampel jenuh, yang merupakan total populasi karyawan dari PT Toyosindo. Pengukuran variabel untuk uji hipotesis menggunakan uji T dan uji F dengan aplikasi SPSS 25. Hasil riset menyimpulkan bahwa kompensasi langsung berpengaruh signifikan terhadap komitmen organisasi, stres kerja berpengaruh signifikan terhadap komitmen organisasi dan kompensasi langsung dan stress kerja secara simultan berpengaruh terhadap komitmen organisasi. Saran bagi manajemen agar selalu memerhatikan dan memberikan kompensasi yang layak kepada karyawan. Selain itu, perusahaan harus mengoptimalkan komitmen organisasi dan mengurangi tingkat turnover agar perusahaan dapat berjalan dengan baik dan lancar.Kata Kunci: Kompensasi Langsung, Komitmen Organisasi, Stres Kerja AbstractThis study aims to determine the effect of financial compensation and working stress on organizational commitment. This type of research used in this study is to use quantitative methods. In this study, researchers used quantitative data from the results of distributing questionnaires through Google forms. The sample of this research included 55 employees of PT Toyosindo. Measurement of variables to test the hypothesis using the T test and F test. In testing hypothesis, known t count 4,033 > t tabel 2,006 and the significance value 0,000<0,05 which means financial compensation significantly related organizational commitment, t count 2,555 > t table 2,006 working stress has a significant influence on organizational commitment. For the F-test results obtained in this study calculated F value = 40,866 and the value of F table = 3,180 and a significance value of 0.000<0.05.Thus it can be concluded that there is a significant influence between financial compensation and working stress to commitment organizational.Keywords: Financial Compensation, Organizational Commitment, Working Stress
Co-Authors Abdurohim Abdurohim, Abdurohim ADE RISNA SARI Aditya Wardhana Agni Isador Harsapranata Ahmad Junaidi Ainil Mardiah Al Gazali Al Ghazali Alam, A. Aminullah Ana Faizah Ana Ramadhayanti Andina Dwijayanti Andri Rizko Yulianto Andriya Risdwiyanto Annisa Purwandari Aprillia Arief Nuryana Aris Hidayat Aris Hidayat Aris Hidayat ARIS KURNIAWAN Aris Kurniawan Aris Kurniawan Ariyanto Ariyanto Budi Akhmad Tarigan Budi Harto Budi Harto Citra Arta, Deddy Novie Dede Mustomi Dede Suleman desi kristanti, desi Devy Sofyanty Dewi Astuti Dewi Astuti Dewi Astuti Dinar Riftiasari Dirgahayu Erri Dwi Aprilyani Dwi Setyaningrum, Etik Elizabeth Yohanes Endang Fatmawati Enos Lolang Ericka Yolandasari Eulin Karlina Faizah, Ana Fildzah Shabrina Frans Sudirjo Frans Sudirjo Fransiska Alvianti Bali Gani Wiharso Ghalib Suprianto Ghalib Suprianto Helmy Ivan Taruna Hendy Tannady Herudini Subariyanti I Ketut Suada Ibrahim Sevin Kurnia Ida Zuniarti Ida Zuniarti, Ida Ilham Arief Irvan Dwi Cahyo Irzan Soepriyadi Iwan Henri Kusnadi Jefri Putri Nugraha Johan Hendri Prasetyo Johan Hendri Prasetyo Juliawati, Poniah Julistyono Widodo Kelvin Pangestu Kiki Setyawati Kusnadi, Iwan Henri Kusumaningrum, Aliffah Kusumowardani Lilik Suryaningsih Lotte, Luckhy Natalia Anastasye Lukman Hakim Lumingkewas, Cindy Sandra Magdalena Magdalena Magdalena Magdalena Mega Rossalia Nopier Aristia Misbahul Munir Moh. Samsul Arifin Muh. Rezky Naim Mustafa, Fahrina Najihatul Faridy Notosudjonor, Didik Nuraeni Nurdiani, Tanti Widia Nurhayaty, Ety Nuryana, Arief Nyoman Suardhita nyoman suardhita, nyoman Ohara, Muammar Revnu Parandy, La Mema Prasetyo, Johan Hendri Puji Yuniarti Puspasari, Aprilia Putri Ekaresty Haes Raden Ati Haryati Rasty Yulia Rofi’i, Agus Roy Irawan Roydawaty Sabalius Uhai Safrida Sari, Ade Risna Shafa Kirana Sinta Rukiastiandari Siti Toipah Sofyan Marwansyah Sri Rusiyati Sudadi Sugiarti Sugiarti Sugiarti Sugiarti Sunaryo, Widodo Suryaningsih, Lilik Syukron Sazly Taat Kuspriyono Tanti Widia Nurdiani Tanti Widia Nurdiani Tengku Riza Zarzani N Tirwan Tyahya Whisnu Hendratni Uli Wildan Nuryanto Wahid Akbar Basudani Wahid Wahid, Wahid Warsono Warsono Wiwin Wianti, Wiwin Wuryanti, Lestari Yohanes Totok Suyoto Yudha Julio Masdha Yulianah Yulianah Zahra Zahra