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Pengaruh Kualitas Layanan, Kepercayaan dan Citra Klinik terhadap Loyalitas Pasien melalui Kepuasan Pasien di Klinik Pratama Kartika 0729 Bantul Yogyakarta Anggraini, Sofia; Yuliati, Farida; Malik, Rahadian; Kosasih, Kosasih; Nugroho, Taufan
AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis Vol. 5 No. 2 (2025): AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis
Publisher : Perhimpunan Sarjana Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37481/jmeb.v5i2.1373

Abstract

Patient loyalty is an indicator of a clinic’s success, influenced by trust, service quality, clinic image, and patient satisfaction. This study analyzes the influence of service quality, trust, and clinic image on patient loyalty through patient satisfaction at Pratama Kartika Clinic 0729 Bantul Yogyakarta. This study employs a descriptive verification method with a sample of 100 patients selected using an accidental sampling technique. Data was collected through interviews using questionnaires and analyzed using descriptive analysis and Path Analysis. The research findings indicate that service quality, trust, clinic image, patient satisfaction, and patient loyalty fall into the good category. Service quality and clinic image have a positive and significant influence on patient satisfaction, while trust has a negative and significant influence on satisfaction. Service quality and trust positively and significantly influence patient loyalty through satisfaction, whereas clinic image has a negative and significant effect on patient loyalty through satisfaction. Patient satisfaction has a positive and significant influence on patient loyalty. Recommendations for Pratama Kartika Clinic 0729 Bantul Yogyakarta include creating a service tagline, building emotional bonds with patients through excellent service, providing a digital suggestion box application, and conducting regular patient satisfaction surveys. The clinic should also evaluate its services, expand service types, implement marketing strategies, and enhance the technical skills of medical and paramedical staff to improve service quality.
Gaya Kepemimpinan Transformasional untuk Memperkuat Kapabilitas Organisasi Komite Nasional Pemuda Indonesia Tangerang Kosasih, Kosasih; Toni, Ahmad
Warta Ikatan Sarjana Komunikasi Indonesia Vol 8, No 1 (2025): Warta Ikatan Sarjana Komunikasi Indonesia
Publisher : Ikatan Sarjana Komunikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25008/wartaiski.v8i1.352

Abstract

Dewasa ini organisasi pemuda mengalami perkembangan yang luar biasa, baik dalam perkembangan pemikiran, karakter dan taklupa komunikasi serta penanganan berbagai masalah dan tidak lupa juga kontribusi ide dan gagasan dalam pembangunan baik daerah atau nasional. Peran pemuda sebagai agen perub ahan (agent of change) memiliki potensi yang sangat besar membawa dampak perubahan sosial yang signifikan, tetunya perubahan harus memiliki kepemimpinan yang kuat dan mampu mengarahkan ketujuan yang lebih besar. Dengan pendekatan kualitatif dan studi kasus, penelitian ini mengidentifikasi bagaimana integritas pemimpin dan gaya kepemimpinan transformasional dapat memperkuat kapabilitas organisasi dalam mencetak pemuda yang berdaya, mandiri, dan bertanggung jawab. Tentunya hasil penelitian ini diharapkan dapat memberikan wawasan dan edukasi bagi organisasi yang berfokus pada pemberdayaan pemuda dalam merancang strategi kepemimpinan yang lebih efektif, serta menekankan pentingnya integritas dalam mewujudkan visi organisasi yang inklusif dan berkelanjutan.
MENGGALI POTENSI WISATA ALAM DI SUNGAI CIBEUREUM DAN CURUG ALEH KOTA BANDUNG Komara, Erwan; Djogo, Y Ony; Setiawan, Hayun; Witarsa, Doni Romdhoni; Komarasakti, Dekrita; Paramarta, Vip; Kosasih, Kosasih; Ismawanti, Resty; Iman, Muhammad
Jurnal Abdimas Sang Buana Vol 4 No 1 (2023): Jurnal Abdimas Sang Buana - Mei
Publisher : LPPM Universitas Sangga Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32897/abdimasusb.v4i1.2651

Abstract

Sungai merupakan bagian dari alam Indonesia yang perlu dijaga dan dilestarikan. Salah satunya sungai Cibeureum dan Curug Alehnya, yang melintas di Kelurahan Sarijadi Kota Bandung. Bentuk pelestarian sungai yang dipilih oleh TIM PKM USB YPKP adalah menjadikannya sebagai objek wisata. Dengan menggunakan metode berpikir desain (Desain Thingking), langkah empathize dan define, Tim mencoba menggali potensi wisata yang terdapat di sungai Cibeureum dan Curug Aleh. Hasil pelaksanaan PKM menunjukkan adanya potensi yang bisa dikembangkan di sungai Cibeureum baik dalam hal kebijakan Pemerintah setempat maupun kelayakan air. Adapun Curug Aleh, masih terdapat kendala dalam hal akses menuju ke areanya. Kesimpulannya, Tim akan melanjutkan penggalian potensi wisata ini ke tahap perencanaan dan perancangan bentuk wisata air di sungai Cibeureum.
COMPENSATION AND EMPLOYEE PERFORMANCE AT BUKIT RAYA SEKAWAN MINING COMPANY Pratama, Yudhistira Anugerah; Yulianty, Farida; Kosasih, Kosasih; Kadarisman, Sumeidi; Paramarta, Vip
Jurnal Ekonomi Manajemen Vol 11, No 1 (2025): Mei 2025
Publisher : Program Studi Manajemen Fakultas Ekonomi Universitas Siliwangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37058/jem.v11i1.11480

Abstract

This study aims to obtain an analysis of the effect of compensation on employee performance at Bukit Raya Sekawan Mining Company. This study used an associative quantitative approach. The population in this study is all employees at Bukit Raya Sekawan Mining Company, which is as many as 45 people. Then, the data collection techniques and tools used are observation, interviews, literature studies, documentation studies, observation guidelines, and questionnaires. The results showed that compensation has a positive influence on employee performance at Bukit Raya Sekawan Mining Company. Therefore, Bukit Raya Sekawan Mining Company must monitor and evaluate employee compensation and performance and make efforts to optimize the achievement of company goals and ensure employee welfare. Bukit Raya Sekawan Mining Company also needs to collect accurate information to employees about the compensation system, especially regarding health benefits to employees. That way, it is expected that Bukit Raya Sekawan Mining Company and employees jointly fulfill the objectives, rights, and obligations as a single entity in the future.
PENGARUH INFLASI, KURS DOLAR AS, DAN SUKU BUNGA (BI), TERHADAP PENENTUAN HARGA EMAS Nurulhuda, Elly Soraya; Kosasih, Kosasih
Kinerja Vol 2 No 02 (2019): Kinerja : Jurnal Ekonomi dan Bisnis
Publisher : Fakultas Ekonomi dan Bisnis Universitas Islam As-Syafi'iyah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34005/kinerja.v2i02.797

Abstract

Investing gold is one of the right choices to avoid losses due to the economy that is sometimes uncertain, gold investment is a low-risk investment instrument, gold is a good hedge option because gold is not affected by inflation or zero inflation. This study aims to determine the effect of inflation, US Dollar Exchange Rates, and Interest Rates (BI), on the Gold Price. The sample used in this study is the company PT Antam Tbk, 2014-2018, where the company is a company engaged in the sale of gold and other metals, as well as a company that sets the price of gold in Indonesia. This study uses a quantitative approach. The data used are secondary data from 2014-2018. The data analysis technique used is time-series data with multiple linear regression methods of panel data using Eviews 9. Based on the analysis found that partially (t-test) inflation has a significant positive effect on the price of gold, while the US dollar exchange rate has a positive effect not significant to the price of gold. And simultaneously (Test F) Interest Rate (BI) has a significant negative effect on the price of gold.
The Influence Of Human Resource Capabilities And Officer Facilities On The Performance Of Family Planning Counselors Armaini, Farisa; Kosasih, Kosasih; Utoyo, Widjajanti
At-tijaroh: Jurnal Ilmu Manajemen dan Bisnis Islam Vol 11, No 1 (2025): JUNI 2025
Publisher : Universitas Islam Negeri Syekh Ali Hasan Ahmad Addary Padangsidimpuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24952/tijaroh.v11i1.15013

Abstract

This study examines the impact of human resource capability and officer facilities on the performance of Family Planning (KB) counselors in the implementation of the Bangga Kencana Program in Empat Petulai Dangku District in 2024. The research aims to assess how the competencies of KB counselors and the availability of supporting facilities affect program effectiveness. A quantitative approach was used with a sample of 83 respondents, selected via purposive sampling. Data were collected using a Likert scale questionnaire and analyzed through regression analysis. The results show that both human resource capability and the availability of facilities have a significant impact on counselor performance. Well-trained counselors, supported by adequate resources such as educational tools, digital devices, and transportation, are more likely to achieve program objectives. The study emphasizes the need for continuous professional development and resource allocation to optimize the performance of KB counselors. Recommendations for policymakers include enhancing training systems, improving infrastructure, and implementing regular performance evaluations to ensure the success of family planning initiatives.
The Influence Of Knowledge, Skills, And Attitude On Career Development Opportunities In The Workplace Prayogo, Dimas Ageng; Kosasih, Kosasih; Paramarta, Vip
At-tijaroh: Jurnal Ilmu Manajemen dan Bisnis Islam Vol 10, No 2 (2024): DESEMBER 2024
Publisher : Universitas Islam Negeri Syekh Ali Hasan Ahmad Addary Padangsidimpuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24952/tijaroh.v10i2.14707

Abstract

This research aims to analyze the influence of knowledge, skills, and attitudes on career development opportunities in the workplace.  In the era of globalization and increasingly fierce business competition, a deep understanding of the factors influencing career development becomes crucial for individuals and organizations. This research aims to explore the impact of knowledge, attitudes, and skills on the career development opportunities of working master's degree students in management at Universitas Sangga Buana YPKP Bandung.  The method used is quantitative, with a sample of 65 people selected through a non-probability purposive sampling technique.  Data were collected through a Likert scale questionnaire and analyzed using multiple linear regression analysis techniques with the help of SPSS software. The analysis results show that knowledge, attitude, and skills significantly impact career development opportunities in the workplace.  This indicates that these variables strongly influence career development opportunities in the workplace.  Meanwhile, other variables are influenced by factors not studied in this research.  The higher a person's knowledge, skills, and attitudes, the greater the opportunities for career development in the workplace. This research provides new insights into the importance of knowledge and skills in enhancing career development opportunities in the workplace.  Attitude, although influential, requires a more in-depth approach to understand its impact.  The practical implication of these findings is the importance of training and development programs that focus on enhancing employees' knowledge and skills to support their career development.
Strategi Kepemimpinan Kepala Sekolah dan Partisipasi Masyarakat dalam Peningkatan Mutu Pendidikan di SDIT Al-Fattah Sukahurip: Principal Leadership Strategy and Community Participation in Improving the Quality of Education at SDIT Al-Fattah Sukahurip Dahlan, Salma Zaini; Kosasih, Kosasih; Sedarmayanti, Sedarmayanti
Jurnal Pendidikan Sains dan Komputer Vol. 5 No. 01 (2025): Artikel Riset February 2025
Publisher : Information Technology and Science (ITScience)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47709/jpsk.v5i01.5338

Abstract

This study aims to analyze the role of principal leadership in improving the quality of education, explain the contribution of community participation to enhancing the quality of education, and identify factors that influence principal leadership and community participation in these efforts. This study uses a qualitative approach with data collection techniques in the form of in-depth interviews, direct observation, content analysis, and narrative analysis. The primary data sources were obtained from key informants at SDIT Al-Fattah Sukahurip, with a focus on empirical data that reflects the dynamics of the school environment as part of field research. The results of the study indicate that principal leadership has a significant role in improving the quality of education. Principals encourage the professionalism of educators through training, competency development, strategic direction, and motivation. This leadership also reflects the function of the principal as an educator, manager, administrator, supervisor, leader, innovator, and motivator.On the other hand, community participation, especially parents, makes a real contribution through involvement in the school committee, cooperation in education programs, and financial and moral support. Factors that influence the success of principal leadership include dynamic interactions between internal elements of the school and the external environment. Community participation, although significant, is influenced by the level of awareness, socio-economic conditions, and time constraints. This finding emphasizes the importance of synergy between principal leadership and community support to achieve better quality education.
COMPANY SIZE MODERATES SALES GROWTH AND PROFITABILITY ON EARNINGS MANAGEMENT Kosasih, Kosasih; Chairunisa, Mariyam; Riawati, Neneng
Jurnal MBE Manajemen Bisnis, Equilibrium Vol 11 No 1 (2025): Jurnal Manajemen dan Bisnis Equilibrium
Publisher : Program Studi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Ngurah Rai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47329/jurnal_mbe.v11i1.1487

Abstract

This study aims to analyze the effect of sales growth, profitability, and company size on earnings management empirical study of manufacturing companies in the goods & consumer industry sector listed on the Indonesia Stock Exchange for the period 2023 - 2023. The researcher used a quantitative method with secondary data sources. The method used is purposive sampling. The population in this study was 119 companies and 34 companies were selected as research samples with the amount of data to be used for 4 years being 136 data. This study uses descriptive analysis techniques, classical assumption tests, model feasibility tests, and multiple linear analysis tests with the help of SPSS data processing applications. The results of the study show that sales growth has an effect on earnings management, but profitability has no effect on earnings management. Company size weakens the relationship between sales growth and profitability on earnings management.
Pengaruh Kompensasi terhadap Kinerja Karyawan di PT Bukit Raya Sekawan Pratama, Yudhistira Anugerah; Yuliaty, Farida; Kosasih, Kosasih
Jurnal Ekonomi Manajemen Perbankan Vol 7 No 1 (2025): JEMPER Januari - Juni
Publisher : Prodi Manajemen S1 dan D3 Keuangan & Perbankan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32897/jemper.v7i1.4210

Abstract

This study analyzes the effect of compensation on employee performance at Bukit Raya Sekawan Mining Company using an associative quantitative approach. The study population consists of all employees of the company, totaling 45 individuals. Data were collected through observations, interviews, literature studies, documentation, observation guidelines, and questionnaires. The results indicate that compensation has a positive influence on employee performance. Therefore, the company needs to monitor and evaluate both compensation and employee performance to optimize the achievement of corporate goals and employee welfare. Additionally, the company should provide clear information about the compensation system, particularly regarding health benefits. Thus, it is expected that the company and employees can jointly fulfill their objectives, rights, and obligations as a unified entity in the future
Co-Authors Abdallah Al- Shreifeen, Iyad Abidin, Sunarti Adinugroho, Rifael Satrio Agus Triyanto Ahmad H Ahmad Nawawi Ahmad Toni, Ahmad Aiyi Asnawi Alexandre de Sousa Guterres Alifiya, Nesshi Aligita, Widhya Amaliyah, Nurrohmatul Amin, Hayat Amirudin Amirudin Anathasia, Sophiana Enjellin Andyan Pradipta Utama Anggraini, Sofia Anny Nurbasari anwar, teguh aditia Ardiani, Sus Retha Mona Aritonang, MGS. Armaini, Farisa Aryminanto, Andreas Asidiki, Muhamad Ilham Asnar, Etty Sofia Mariati Atmoko, Heru Ayu Laili Rahmiyati Baehaqi Bambang Aw, Bambang agus Bambang Widarsono Beddu, Erniaty Cahyati, Myra Carvalho Soares, Sebastiao Barreto de Cesilia, Rosalina Dadih Supriadi, Dadih Dahlan, Salma Zaini Daniansah, Daniansah Daniel Happy Putra Dede Irving Maryanto Deden Indra Dinata, Deden Indra Dekrita Komarasakti Delaorent, Kevin Indra Dermawan, Diki Tri Bagus Dety Mulyanti Dewi Kania, Dewi Dewi Kurnia Dimas Ageng Prayogo Djalip, Indra Permanajaya Djogo, Ony Dongoran, Haddan Eddi Supriadi Effendi, Dahrul Effendi, Dahrul Eka Purwanda Eko Nugroho Aditiya Utama Putra El Vitra, Rina Eliza Techa Fattima, Eliza Techa Erlambang, Rio Yoga Etty Sofia Mariati Asnar Euis Yanti Supartika Fadjar, Achmad Fahnizar, Andika Faisal Rosady Fajar Wahyudi, Fajar Fandani, Mona Fanlia Adiprimadana Sanjaya Farida Yuliati, Farida Farida Yuliaty Fetrimen, Fetrimen Firdaus, Oktri Muhammad Firnando, Hendri Fitriah Agustika Fitriana Fitriana Gusriani, Lefrina Hadiansyah, Hadiansyah Hadiwijaya, Muhamad Irchamsyah Hamid, Zamroni Hartini, Jeanny Kathleen Hera Novia Herlambang, Hendi Hidayatullah, Agus Imas Siti Masitoh Immanuel Puji Hosanna Asianski Imron Rosadi Ina Ratnasari, Ina Indriani Indriani Irawan Sugoro Ismawanti, Resty Ita, Margaretha Iyon Suyana J, Dedi Jaya, I Gusti Nyoman Trianantha Judijanto, Loso Jumiatun Jumiatun, Jumiatun Kadarisman, Sumeidi Kardoko , Hadi Karlinah, Alin Kartamihardja , Sobarna Kartamiharja, Sobarna Kawaitouw, Leberina Khaidarmansyah, Khaidarmansyah Kharina Septi Lestari Kokom k Komara, Erwan Kumorowani, Riyan Putri Kunkun, Kunkun L. Meily Kurniawidjaja Leihitu, Danila Chris Diana Lesmana, Pandu Lestari, Ayu Mey Linda Septarina, Linda Lismawati, Dita Litau, Natasya Anggreine Lopulalan, Jopie Julius LULUK ASMAWATI M.A, Etty Sofia Malik, Rahadian Mansyur, Masykur H. Mardhiani, Yanni Dhiani Marhami, Marhami Mariyam Chairunisa Marsenta, Giyatri Maula, Kholida Atiyatul Maulamin, Taufan Mayasari, Indriani Mogi, Melati Rosaline Michaella Muhammad Iman Muhammad Syahrudin mulyani, sri rochani munggar, Puspa widyadari Mustoha, Mustoha Nesda, Ajeng Setia Nugroho, Taufan Nunung Nurhasanah Nunung Nuryani Nurdiansyah, Dian Hakip Nurhayati Nurhayati Nurmala Nurmala Nurmartiani, Erika Nursoffa, Idris Nurulhuda, Elly Soraya Pahlevi, Muhamad Reza Pandu Lesmana Paramata, Vip Pebriansyah, Aditya Philips, Grace Angela Prasetianto, Wisnu Pratama, Byan Muslim Pratama, Byan Muslim Pratama, Yudhistira Anugerah Prayogo, Dimas Ageng Primasa, Yustika Dian Purnamasari, Ari Tri Purwaniati, Purwaniati - Putrawan, Munawir R. Rina Novianty Ariawaty Rachmi Anasthasia Seriulna Rahadian Malik Ramadayanti, Wiwi Rasyid, Renaldi Prasetya Nagar Riawati, Neneng Ricky Agusiady Ridwan, Ridwan Rifa'i, Susan Irawan Ripka Margaretha Ponggele Rismita, Rismita Rulia, Rulia Rum, Ira Adiyati S, Maman Sahana, Syahpikal Sahli, Indra Taufik Saragih, Erick Gustaf Hamonangan Satriyo Dwi Atmoko Sawitri, Ken Sawitri Sedarmayanti, Sedarmayanti Setiawan, Hayun Setiawati, Widya Setya Oktariana Siagian, Farida Chrisfina Sidqi, Abdul Gani Siregar, Sadrak Sitepu, Michi Siti Balkis Siti Nuraeni, Siti Siti Nurbaeti, Siti Sobarna Kartamiharja Sofia, Etty Sri Widyastuti Stefani, Shiela Sudrajat, Ceffy Rachmat Sugianto, Yogi Suhaemi, Ujang Suharsono, Teguh Nurhadi Suhendar Suhendar, Suhendar Sujana, Nanan Sumeidi Kadarisman Sundamanik, Siti Jamilah Syahidin, Rukhiyat Syihabudin, Tubagus Tambunan, Irisanna Taufik Zulfikar thaib, Muprihan Thungari, Grace Imelda Triana, Ida Ayu Trisnahada, Trisnahada Trisnawati, Nana Utojo, Widjajanti Utoyo, Widjajanti Vip Paramarta Wartini Wartini, Wartini Widjayanto, Bambang Agus Widjayanto, Bambang Agus Wirawan, Chevie Witarsa, Doni Romdhoni Yualiaty, Farida Yudha, Firman Mighty Yuli Sugiarti, Diyah Yulianty, Farida Yulius, L. Arif Firiandri Zaelani Rahman, Elan Zakaria Kuswara Zulfa Fitri Ikatrinasari