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All Journal Jurnal Minds: Manajemen Ide dan Inspirasi JURNAL MANAJEMEN TRANSPORTASI & LOGISTIK Jurnal Manajemen Pelayanan Publik International Journal of Artificial Intelligence Research SENTRALISASI Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan Jurnal Ekonomi Manajemen Sistem Informasi Dinasti International Journal of Education Management and Social Science Jurnal Informasi dan Teknologi Jurnal Ilmiah Manajemen Kesatuan Dinasti International Journal of Digital Business Management Jurnal Ilmu Manajemen Terapan (JIMT) Jurnal Manajemen Pendidikan dan Ilmu Sosial (JMPIS) Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vivabio : Jurnal Pengabdian Multidisiplin Jurnal Sosial dan Teknologi Devotion: Journal of Research and Community Service Jurnal Penelitian Sekolah Tinggi Transportasi Darat Journal of Economics, Management, Entrepreneurship, and Business (JEMEB) International Journal of Management Science and Information Technology (IJMSIT) Prosiding Konferensi Nasional PKM-CSR Jurnal Ekonomika dan Manajemen Jurnal Manajemen Bisnis Transportasi dan Logistik Annals of Human Resource Management Research International Journal of Advanced Multidisciplinary Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) Eduvest - Journal of Universal Studies Equivalent: Jurnal Ilmiah Sosial Teknik Ranah Research : Journal of Multidisciplinary Research and Development Aspirasi : Publikasi Hasil Pengabdian dan Kegiatan Masyarakat JURNAL ABDIMAS TRANSPORTASI & LOGISTIK Intechno Journal : Information Technology Journal Siber Journal of Advanced Multidisciplinary Greenation International Journal of Law and Social Sciences Greenation International Journal of Economics and Accounting Jurnal Pengabdian Masyarakat dan Penelitian Terapan Proletarian : Community Service Development Journal Atestasi : Jurnal Ilmiah Akuntansi Jurnal Sistem Transportasi & Logistik KREATIF: Jurnal Pengabdian Masyarakat Nusantara Siber Nusantara of Economic and Finance Review (SNEFR)
Euis Saribanon, Euis
Institut Transportasi Dan Logistik Trisakti
Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Mathematics Mechanical Engineering Neuroscience Nursing Public Health Social Sciences Transportation Other

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Analysis of the Effect of Customer Service Competencies in Improving International Freight Forwarding Performance Purwoko, Harry; Abdurachman, Edi; Saribanon, Euis
Jurnal Manajemen Pelayanan Publik Vol 9, No 1 (2025): Jurnal Manajemen Pelayanan Publik
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/jmpp.v9i1.58965

Abstract

The performance of Indonesia Logistics is at the lowest rank as per 2023 the Logistics Performance Index of the World Bank. This is due to the freight forwarder’s performance that does the export-import logistics. This research aims to analyze the impact of customer service competencies on improving the freight forwarder’s performance. This quantitative research with five constructs and 23 indicators is validated and proven reliable. The questionnaire was targeted at 210 customer service managers or supervisors in Jakarta to obtain strategic insights into customer service roles in achieving company performance. This research’s result is to build and implement four clear customer service competencies to achieve the freight forwarder’s performance. The customer service competencies have not been previously researched, making this research novel. The results indicate that the competencies of understanding customers, freight forwarding management, customer service management, and stakeholder management positively and significantly affect the freight forwarder’s performance. Strengthening these competencies can enhance operational performance, service quality, delivery effectiveness, and good working relationships with other departments. Implementing customer service competencies will improve freight forwarders’ performance and Indonesia’s logistic rank. Freight forwarders have to pay more attention to developing customer service through specialized training and certification in the freight forwarding industry.
Influence of Service Quality and Delivery Speed on Customer Satisfaction in Logistics Business Kholdun, Amrulloh Ibnu; Saribanon, Euis; Tantri, Roy Hartanto; Nap, Ferry Reynaldo Darmawan
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol. 9 No. 2 (2023): Desember
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mbtl.v9i2.1580

Abstract

The purpose of this research is to measure whether there is any influence of service quality and delivery speed on customer satisfaction. This research employs a quantitative method using three variables: service quality and delivery speed as independent variables and customer satisfaction as dependent variable. The sample used in this research employed Probability Sampling Method utilizing Slovin formula, and was rounded to 100 respondents from buyer/end-users population of PT. XYZ (excluding seller/vendor users). Data analysis method used in this research is multiple linear regression analysis. Results from data analysis, T-Test and F-Test indicate: both service quality and delivery speed, individually and simultaneously, have positive influence on customer satisfaction. Hopefully, this research can provide insights into the impact of factors on customer satisfaction and guide companies in improving service strategies, enabling them to maintain and enhance customer satisfaction in the rapidly evolving e-commerce era through better services and faster delivery.
Evaluasi Kinerja Pengadaan Suku Cadang Kapal pada Perusahaan Pelayaran Zaroni, Zaroni; Yuana, Desy; Abidin, Zaenal; Saribanon, Euis
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol. 12 No. 1 (2025): Maret
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v12i1.1687

Abstract

In 2022, PT XYZ, a shipping company in Indonesia, experienced 42 cases of ship lease termination due to machinery damage, which was related to delays in procuring ship spare parts, however no procurement performance measurement had been conducted in the company. The purpose of this research is to evaluate the procurement performance at PT XYZ and what kind of improvement could be made by the company. The research was conducted using SCOR model with a Fishbone diagram to identify the root causes of the emerging constraints and determine the corrective actions that could be taken. From the research results, it is found that the procurement performance of PT XYZ has not yet met the target, where the gap in RL2.1 On Time Fulfilment is 71.65% from the company’s target, the average gap in RS2.2 Fulfil Cycle is 45.08 days from seven days, and the gap in RS2.3 Deliver Cycle Time is an average of 30.8 days from the target of 14 days. The contributing factors are primarily due to the operational areas of the ships being spread across Indonesia, a limited vendor population, the scarcity of machine parts manufactured in certain countries, and the machinery longevity. PT XYZ could implement optimizing the population of partner suppliers in each ship operational zone, collaborating with foreign suppliers, and optimizing spare parts stock both on the ship and in the warehouse as the performance improvement strategies.
Consumer Trust In A Web-Based Tracking System At A Jakarta Logistics Company Saribanon, Euis; Pribadi, Sulistya; Ningsih, Septiana Adi; Mawarni, Anissa Putri Indah
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol. 10 No. 1 (2024): Juni
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mbtl.v10i1.1582

Abstract

This study aims to analyze the relationship between service quality, consumer experience and consumer satisfaction through consumer trust. The population in this study is JNE consumer and the sample size collected was 150 respondents. The sample selection was carried out nonprobability through a questionnaire. Data analysis using the Partial Least Squares (PLS) method. The results of this study indicate that (1) consumer trust has a significant and positive influence on consumer satisfaction. (2) Service quality has a significant and positive influence on consumer trust. (3) service quality has a significant and positive influence on consumer satisfaction. (4) consumer experience has a significant and positive influence on consumer trust. (5) consumer experience has a significant and positive influence on consumer trust. (6) consumer experience has a significant and positive influence on consumer satisfaction. (7) service quality has a significant and positive influence on consumer satisfaction.
Sosialisasi Tantangan Implementasi Logistik Halal di Indonesia Pratiwi, Sekar Widyastuti; Saribanon, Euis; Nofrisel; Juhri, Apsada; Poncotoyo, Wahyu
Jurnal Pengabdian Masyarakat dan Penelitian Terapan Vol. 2 No. 3 (2024): Jurnal Pengabdian Masyarakat dan Penelitian Terapan (Juli - September 2024)
Publisher : Greenation Publisher & Yayasan Global Resarch National

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jpmpt.v2i3.632

Abstract

Potensi global yang signifikan dari pasar halal, sangat dianjurkan bahwa penyedia layanan logistik secara aktif berkontribusi pada pengembangan industri rantai pasokan halal. Namun, hanya beberapa perusahaan logistik yang telah mendapatkan sertifikasi halal. Tim ini melakukan inisiatif outreach di beberapa organisasi penyedia layanan logistik untuk mendidik mereka tentang kebutuhan untuk mempertahankan integritas halal di seluruh rantai pasokan. Salah satu hasil dari partisipasi dalam Program Layanan Komunitas ini adalah kesempatan untuk secara langsung berinteraksi dan memiliki percakapan dengan pendiri dan dewan direktur perusahaan logistik. Perusahaan-perusahaan didorong untuk mempercepat adopsi sertifikasi halal karena program pemerintah yang mengharuskan sertifikasi halal untuk produk makanan dan minuman pada bulan Oktober 2024. Ketika datang untuk menerapkan rantai pasokan halal, perusahaan harus memiliki persyaratan tertentu, termasuk kemampuan daya telusur dalam produk mereka. Untuk mendukung kemampuan ini secara memadai, fasilitas dan infrastruktur yang diperlukan harus didirikan.
Integrasi Manajemen Rantai Pasok dan Kewirausahaan dalam Budidaya Lebah Madu Saribanon, Euis; Lupiyoadi, Rambat; Hapsari, Natalia Ayu; Pratiwi, Sekar Widyastuti
Jurnal Abdimas Transportasi & Logistik Vol. 5 No. 1 (2025): April
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.atl.v5i1.1942

Abstract

Program Pengabdian Kepada Masyarakat (PKM) ini dilaksanakan di Pesantren Raudhatul Qur'an 1 Klaten dengan tujuan mengintegrasikan konsep rantai pasok dan kewirausahaan dalam industri kreatif pembudidayaan lebah madu. Kegiatan ini diinisiasi atas dasar pentingnya pemberdayaan ekonomi pesantren melalui pendekatan berbasis keahlian dan kewirausahaan yang aplikatif. Kegiatan melibatkan dosen dari ITL Trisakti, Universitas Indonesia, serta dukungan dari Kementerian Pertanian. Santri dilibatkan secara aktif mulai dari tahap persiapan budidaya lebah, pemeliharaan, hingga pengemasan dan pemasaran produk madu. Metode pelaksanaan mencakup pelatihan teknis, pendampingan manajerial, dan simulasi pemasaran produk. Hasil kegiatan menunjukkan adanya peningkatan signifikan dalam pengetahuan dan keterampilan santri terkait budidaya lebah dan manajemen rantai pasok. Selain itu, program ini berkontribusi terhadap peningkatan pendapatan pesantren melalui optimalisasi produksi dan penjualan madu. Kegiatan ini membuktikan bahwa integrasi antara keilmuan rantai pasok dan kewirausahaan dapat menjadi model pemberdayaan ekonomi pesantren yang berkelanjutan dan relevan dengan kebutuhan industri kreatif lokal. 
Transformasi Peran Santri sebagai Wirausahawan Muda: Studi Kasus Budidaya Lebah dan Distribusi Produk Pesantren Simarmata, Juliater; Lupiyoadi, Rambat; Saribanon, Euis; Sihombing, Sarinah; Chairuddin , Irwan; Bramulya ikhsan, Ridho
Proletarian : Community Service Development Journal Vol 3 No 1 (2025): May 2025
Publisher : PT. BERBAGI TEKNOLOGI SEMESTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61098/proletariancomdev.v3i1.263

Abstract

Kegiatan Pengabdian kepada Masyarakat ini dilaksanakan untuk mengatasi keterbatasan pengetahuan dan keterampilan santri dalam mengelola usaha produktif di Pesantren Raudhatul Qur’an 1 Klaten, khususnya pada bidang budidaya lebah madu dan distribusi produk. Pesantren memiliki potensi sumber daya lokal, namun belum didukung oleh sistem kewirausahaan dan distribusi yang terstruktur. Untuk menjawab permasalahan tersebut, program ini dirancang dengan pendekatan edukatif partisipatif melalui empat tahapan utama: penyuluhan, pelatihan, pendampingan, dan evaluasi. Kegiatan dilaksanakan oleh tim dosen dari Institut Transportasi dan Logistik Trisakti berkolaborasi dengan Universitas Indonesia dan Binus Online. Hasil program menunjukkan peningkatan signifikan dalam pemahaman dan keterampilan santri terkait pengelolaan budidaya lebah dan distribusi produk secara mandiri, termasuk dalam pengemasan, penentuan harga, dan pemanfaatan media sosial sebagai sarana pemasaran. Salah satu luaran penting dari kegiatan ini adalah terbentuknya unit produksi dan sistem distribusi internal yang memungkinkan pesantren memasarkan produk madu secara daring dan melalui kerja sama dengan mitra lokal. Kolaborasi lintas institusi terbukti efektif dalam membangun fondasi kewirausahaan berbasis pesantren. Hasil kegiatan ini penting sebagai model replikatif bagi pemberdayaan ekonomi pesantren lain yang memiliki potensi serupa.
Implementation of Transportation, Warehouse and Distribution to Supply Chain Management: Study Literature Review Andri Primadi; Saribanon, Euis; Yuliantini, Yuliantini; Nashrullah, Nashrullah; Tohir, Muhammad
Dinasti International Journal of Economics, Finance & Accounting Vol. 6 No. 3 (2025): Dinasti International Journal of Economics, Finance & Accounting (July-August 2
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijefa.v6i3.4590

Abstract

Abstract: The article on the implementation of transportation, warehouse and distribution on supply chain management is an article within the scope of operational management science. The purpose of this study is to build a hypothesis regarding the influence between variables that can later be used for further research within the scope of operational management. The research method used is descriptive qualitative. The data collection technique uses literature studies/literature reviews. Data were obtained from previous studies that are relevant to this study and sourced from academic online media such as Publish or Perish, Google Scholar, Jurnal Sinta, DOAJ and Garuda. The results of this study are as follows: 1) Transportation affects supply chain management; 2) Warehouses affect supply chain management; and 3) Distribution affects supply chain management. Keyword: Supply Chain Management, Transportation, Warehouse, Distribution
Know Before You Ship : Raising Awareness of Dangerous Goods Classification Through University Community Service in Manila Devi Marlita; Juliater Simarmata; Sarinah Sihombing; Euis Saribanon; Sri Handayani; Nursery Alfaridi Nasution
ASPIRASI : Publikasi Hasil Pengabdian dan Kegiatan Masyarakat Vol. 3 No. 4 (2025): Juli : ASPIRASI : Publikasi Hasil Pengabdian dan Kegiatan Masyarakat
Publisher : Asosiasi Periset Bahasa Sastra Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/aspirasi.v3i4.2177

Abstract

As shipping activities through various modes of transportation increase, the need for adequate understanding of dangerous goods is becoming increasingly important, especially among the younger generation. Unfortunately, many students still do not understand the classification and risks associated with transporting these goods. This community service activity aims to increase awareness and understanding of high school students in the Philippines regarding the classification of dangerous goods and the importance of safety in the shipping process. The activity was carried out through an interactive outreach method that included visual presentations, case studies, and simple simulations to make the material easier to understand and apply. The material provided refers to international standards, namely the International Maritime Dangerous Goods (IMDG) Code and ICAO Technical Instructions (ICAO-TI), which are important references in the classification and handling of dangerous goods globally. Evaluation was carried out through pre-tests and post-tests to measure the level of student understanding before and after the activity. The results showed a significant increase in students' ability to recognize symbols, types of dangerous goods, and initial actions to be taken when faced with these goods. These findings confirm that the right educational approach can increase early awareness among students as potential actors in the logistics chain. It is hoped that similar programs can be implemented widely and sustainably in various educational institutions to minimize the risk of sending dangerous goods due to a lack of public knowledge.
Pengiriman Day Old Chick (DOC) Dengan Angkutan Udara Menggunakan Metode House of Risk (HOR) Siti Maemunah; Widhi Setyowati; Yuliantini Yuliantini; Euis Saribanon; Zainal Abidin; Dinar Dewi
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 6 No. 6 (2025): Jurnal Ekonomi Manajemen Sistem Informasi (Juli - Agustus 2025)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v6i6.5994

Abstract

Kegiatan pengiriman Day Old Chicks (DOC) dengan menggunakan angkutan udara melibatkan tingkat Dead on Arrival (DOA) yang meliputi tingkat kematian, penurunan kualitas, dan tingkat kehilangan baik pada prosedur pengiriman reguler maupun charter. Penelitian ini bertujuan untuk memitigasi risiko guna meminimalisir risiko tersebut dengan menggunakan analisis House of Risk (HoR). Metode penelitian yang digunakan adalah kualitatif dengan memanfaatkan triangulasi, wawancara, observasi, dan HoR. Hasil penelitian dari prosedur pengiriman penerbangan reguler dan charter mengidentifikasi 12 kejadian risiko dan 21 agen risiko. Hasil HoR-1 menemukan korelasi antara kejadian risiko dan agen risiko, sehingga menghasilkan nilai Aggregate Risk Potential (ARP), mengidentifikasi empat agen risiko dominan: penempatan dan penataan kotak yang kurang optimal, tercampurnya DOC dengan kargo lain, waktu tunggu penerbangan yang lama, dan suhu yang terlalu panas atau dingin. Pada tahap mitigasi risiko, HoR-2 mengidentifikasi 15 tindakan pencegahan yang dominan: menata kotak DOC di atas palet, menambahkan penyangga sudut, menghindari penumpukan kotak yang berlebihan, menggunakan material kotak yang sesuai, memastikan penanganan yang cermat oleh personel, menjaga suhu ruangan yang sesuai untuk DOC, memastikan sirkulasi udara yang baik di sekitar kotak DOC dan di area penyimpanan, berkoordinasi antar pihak terkait kebutuhan penanganan khusus DOC, menyiapkan prosedur darurat untuk keterlambatan yang lebih lama dari yang diharapkan, memeriksa suhu sebelum pengiriman, menggunakan perangkat pemantauan suhu waktu nyata, meminimalkan waktu yang dihabiskan di area terbuka, dan melakukan pengiriman pada malam hari. Berdasarkan hasil HoR-2, perusahaan harus menerapkan mitigasi berdasarkan nilai efektivitasnya.
Co-Authors Aang Gunawan Abdul Ghafar Abdul Muis Aditya Wardana, Aditya Agus Nugroho Agus Nugroho Agus Nugroho Agus Nugroho, Agus Agus Suhendra Agus Suhendra Agusinta, Lira Ahmad Hidayat Aisyah Rahmawati Alfais Amin Darmawan Alinda Shintami Amelia Zakiyah Solichin Amelia Zakiyah Solichin Amrizal Amrizal Amrizal Amrizal Andre Yosafat Andri Primadi Andri Primadi Anton Ferdiansyah Apsada Juhri Ardha Wulanigara Arhab, Abiyyu Arifiani, Librita Arsad Rifki Adhawi Fareza Asep Ali Thabah, Asep Ali Ashari, Yogi Aswanti Setyawati Banjarnahor, Astri Rumondang Berliana, Dhana Budi Sitorus Budi Sitorus, Budi Cecep Pahrudin, Cecep Chaidir Tasran Damara Gugat, Rudy Max Danang Darunanto Deslida Saidah Devi Marlita Devi Marlita, Devi Devi Ratnasari Dian Anom Baskoro Dian Artanti Arubusman Dian Artanti Arubusman, Dian Artanti Dinar Dewi Dinar Dewi Dinar Dewi Kania Edhie Budi Setiawan, Edhie Budi Edi Abdurachman Esterlinus Edwin Lermatan Evi Herawati Febricardo, Erichi Alfanso Fikri Ferdiansyah Putra Gendis Ayu Miranti Handayani, Sri Hapsari, Natalia Ayu Haris Haris, Haris Heriyanto Wibowo Husni Hasan Ibnu Romadhona Ika Utami Yulihapsari Ikhsan, Ridho Bramulya Imam Ozali Imam Ozali Indarto Wibisono Indra Gunawan Indriyati Indriyati Indriyati Indriyati Indriyati Irwan Chairuddin Irwan Chairudin Irwan Chairudin Jacinta Madalena Soares Lemos Josua Panatap Soehaditama Juhri, Apsada Juliater Simamarta Juliater Simamora Juliater Simarmata Juliater Simarmata Juliater Simarmata Karina , Tiya Gusti Kemal Heryandri Kencana Verawati Kholdun, Amrulloh Ibnu Koharudin, Muhammad Lesmini, ⁠Lis Liana, Esti Lira Agushinta Lira Agusinta Lis Lesmini Lupiyoadi, Rambat Lut Mafrudoh Lut Mafrudoh M. Arief Ramdhany M. Arif Hernawan M. Thamrin Marthaleina Ruminda Mawarni, Anissa Putri Indah Melenneta Aisyah Putri Melenneta Mohd Faizal Sulaiman Muhammad Fadli Muhammad Iqbal Firdaus Muhammad Koharudin Muhammad Riza Affiat Muhammad Thamrin Muhammad Tohir Mustika Sari Mustika Sari Nap, Ferry Reynaldo Darmawan Nashrullah, Nashrullah Nasrullah Nasrullah Ningsih, Septiana Adi Nita Rosmaladewi Nofrisel Nofrisel Nofrisel Nofrisel Nofrisel Nofrisel Nofrisel, Nofrisel Novi Indah Susanthi Novi Indah Susanthi, Novi Indah Nursery Alfaridi S Nasution Oce Prasetya Octaviani, Reni Dian Octoriviano, Fajar Adhitia Okin Ringan Purba Okin Ringan Purba Okin Ringan Purba Olfebri Olfebri Olfebri Osman Arofat Otto Sugiharto Prakoso Ozali, Imam Peppy Fachrial Peppy Fachrial Poncotoyo, Wahyu Prasadja Ricardianto Prasadja Ricardianto, Prasadja Pratiwi, Sekar Widyastuti Pratiwia, Sekar Widyastuti Pribadi, Sulistya Primadi Candra Susanto Purwoko, Harry Raden Didiet Rachmat Hidayat Raden Mohamad Herdian Bhakti Raden Roro Riri Kurniawati Rafi, Salahudin Rahmat Hidayat Ratnasari, Devi Reni Dian Oktaviani Reza Fauzi Jaya Sakti Rista Dwi Pratiwi RR. Ella Evrita Hestiandari Rully Indrawan Rully Indrawan Rully Indrawan Salahudin Rafi Sandriana Marina Sarinah Sihombing Sarinah Sihombing Sarinah Sihombing Sekar Widyastuti Pratiwi Sela Sela Setiawati, Aswanti Sihotang, Thobias Oktrian Silalahi, Dapot Hamonangan Silvia Dewi Kumalasari Simon Gultom Sita Aniisah Sholihah Sitanggang, Rohana Siti Maemunah Siti Maemunah Siti Maemunah Siti Nurhayati Siti Nurhayati Sitorus, Tulus Irfan Harsono Soekirman, Atong Solikin Solikin Sri Handayani Sri Raharjo Sri Raharjo Subandi Subandi Sugiyanto Sugiyanto Suharto Abdul Majid Suryono, Totok Tantri, Roy Hartanto Tatianan, Yana Thamrin, HM Tiya Gusti Karina Tohir, Muhammad Totok Suryono Tulus Irfan Harsono Sitorus Tulus Irpan H. S., Tulus Ulfah Arini, Dewi Wahyono Bimarso Wahyu Poncotoyo Wahyuni, Rr. Endang Wahyuni, Rr. Endang Wibisono, Indarto Widhi Setyowati Widhi Setyowati Wulanigara, Ardha Yana Tatiana Yoanyta Octora, Theresye Yosi Pahala Yosi Pahala, Yosi Yuana, Desy Yulianti Keke Yuliantini Yuliantini Yuliantini Yuliantini Yuliantini Yuntina, Lily Yuwono D Sucipto Yuwono D. Sucipto Zaenal Abidin Zaenal Abidin Zaenal Abidin Zainal Abidin Zainal Abidin Zaroni Zaroni Zaroni, Zaroni Zulfa Fitri Ikatrinasari