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All Journal Jurnal Manajemen dan Organisasi Jurnal Pustakawan Indonesia Jurnal Minds: Manajemen Ide dan Inspirasi Mimbar Agribisnis: Jurnal Pemikiran Masyarakat Ilmiah Berwawasan Agribisnis Journal of Economic, Bussines and Accounting (COSTING) JURNAL VISIONIDA JIMFE (Jurnal Ilmiah Manajemen Fakultas Ekonomi) IKRA-ITH ABDIMAS Shirkah: Journal of Economics and Business Journal of Humanities and Social Studies Dinasti International Journal of Management Science International Journal of Economics Development Research (IJEDR) Management Studies and Entrepreneurship Journal (MSEJ) MAGMA : JURNAL MAGISTER MANAJEMEN Cakrawala Repositori Imwi Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Jurnal Ecogen Jurnal Pengabdian kepada Masyarakat Nusantara Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) Journal of Industrial Engineering & Management Research (JIEMAR) International Journal of Social and Management Studies (IJOSMAS) International Journal of Research in Community Services International Journal of Economy, Education and Entrepreneurship (IJE3) International Journal of Engagement and Empowerment (IJE2) Jurnal Abdimas Ekonomi dan Bisnis Multidiciplinary Output Research for Actual and International Issue (Morfai Journal) Jurnal Altifani Penelitian dan Pengabdian kepada Masyarakat Economicus: Jurnal Ekonomi dan Manajemen INTERNATIONAL JOURNAL OF EDUCATION, INFORMATION TECHNOLOGY, AND OTHERS Journal Of World Science International Journal of Multidisciplinary Research and Literature (IJOMRAL) Jurnal Pustakawan Indonesia International Journal of Islamic Business and Management Review Utsaha: Journal of Entrepreneurship Journal of Social Studies, Arts and Humanities (JSSAH) Jurnal Abdi Masyarakat Multidisiplin International Journal Administration, Business & Organization Essence: Entrepreneurship and Small Business Research for Economic Resilience Al-Ijtima: Jurnal Pengabdian Kepada Masyarakat Universal Journal of Science and Technology Global Advances in Business Studies Return : Study of Management, Economic and Bussines International Journal of Business and Applied Economics (IJBAE) Economics and Business Journal Journal Research of Social Science, Economics, and Management Kapas: Kumpulan Artikel Pengabdian Masyarakat West Science Business and Management Jurnal Kabar Masyarakat TOFEDU: The Future of Education Journal Research Horizon Enrichment: Journal of Multidisciplinary Research and Development International Journal of Management Research and Economics IIJSE Jurnal Pengabdian Masyarakat International Journal of Law, Policy and Governance International Journal of Management and Business Applied International Journal of Management and Digital Business The Eastasouth Journal of Social Science and Humanities International Journal of Economics and Management Sciences Al-Ijtimā: Jurnal Pengabdian Kepada Masyarakat Journal of Social Service and Empowerment Jurnal Pengabdian Tangerang Selatan Jurnal Karya untuk Masyarakat (JKuM) ALKHIDMAH: Jurnal Pengabdian dan Kemitraan Masyarakat Journal of Innovative Islamic Education Management Edueksos: Journal Pendidikan Sosial dan Ekonomi
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RELATIONSHIP QUALITY OF SERVICE AND SERVICESCAPE WITH CUSTOMER SATISFACTION IN THE MAIN BRANCH OFFICE OF HEALTH IN BOGOR Muharam, Hari; Hannan, Sufrin; Rumawak, Yerry Gerson
JHSS (JOURNAL OF HUMANITIES AND SOCIAL STUDIES) Vol 4, No 1 (2020): JHSS (Journal of Humanities and Social Studies)
Publisher : UNIVERSITAS PAKUAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/jhss.v4i1.1905

Abstract

The purpose of this study is to determine whether there is a relationship between service quality and servicescape with customer satisfaction both partially and together. The population in this study were customers of the Main Branch Office BPJS Health Bogor City as many as 457 customers, the sampling technique using the Slovin formula after 231 samples were obtained. The research instrument was a questionnaire. The collected data is then processed using simple and multiple correlation analysis techniques with the help of SPSS (Statistical Package for Social Science) software version 25.0. The results showed that: 1. Service quality is partially correlated positively to strong criteria with customer satisfaction, 2. Servicescape is partially strongly positively related to customer satisfaction, 3. Service quality and Servicescape together are positively highly correlated with customer satisfaction with correlation coefficient values equal to 0.830 then the functional relationship obtained by the equation Ŷ = 16.043 + 0.550X1 + 0.589X2 and the coefficient of determination or contribution of service quality and servicescape together with customer satisfaction of 0.688 or 68.6%.
Preferensi Loyalitas Wisatawan terhadap Destinasi Wisata Bahari di Provinsi Banten Hasryningsih, Andi; Diposumarto, Ngadino Surip; Muharam, Hari
Jurnal Ecogen Vol 7, No 4 (2024): Jurnal Ecogen
Publisher : Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jmpe.v7i4.16877

Abstract

The objectives of this research is to investigate tourists' loyalty preferences towards marine tourism destinations in Banten Province. Researchers have conducted a survey of 30 tourists by representing the main question in the form of tourists' considerations of factors or variables that allow for influence or attachment in tourism loyalty to visits to marine tourism destinations in Banten Province, Indonesia.  The findings show that tourist loyalty is influenced by perceived value, tourism satisfaction, perceived risk, perceived quality and destination image. Perceived value and tourist satisfaction contribute significantly to tourist loyalty. In addition, reducing perceived risk will increase comfort and trust. Superior perceived quality and a positive destination image influence tourists' intentions to return and recommend the destination. It can be concluded that these factors can contribute to tourist loyalty. It is very important to increase loyalty through various preferences of people who have many interesting experiences with the tourist destinations they visit. Therefore, it can be concluded that these factors can contribute to tourist loyalty. It is very important to increase loyalty through various preferences of people who have many interesting experiences about the tourist destinations they have visited. This will be part of efforts to evaluate and improve the regional economy through the tourism sector
Implementation of Management Practices in MSMEs’ Village for Business Performance and Sustainability Improvement: A Case Study in Bantargadung Village, Bantargadung Sub-Dicstric, Sukabumi Regency, West Java. Gursida, Hari; Herdiyana Herdiyana; Muharam, Hari; Pranowo, Agus Setyo; Hanan, Sufrin; Hadiyat, Yayan
Jurnal Kabar Masyarakat Vol. 3 No. 1 (2025): JURNAL KABAR MASYARAKAT
Publisher : Institut Teknologi dan Bisnis Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jkb.v3i1.2930

Abstract

Management practices in Micro, Small, and Medium Enterprises (MSMEs) in rural areas play a crucial role in enhancing business sustainability and competitiveness. This article explores various management strategies that rural MSMEs can implement to optimize their business operations. Through training and mentoring programs, MSME actors are provided with knowledge and skills in financial management, marketing, and operational management. Community service activities (PkM), conducted in conjunction with research activities using a case study approach on MSMEs in Bantargadung Village, Bantargadung Subdistrict, Sukabumi Regency, have formulated a management practice model for the sustainability of rural MSMEs. This model can be further developed to advance rural MSMEs, aiming to improve the village economy, enhance rural independence, stimulate economic growth, create jobs, and reduce unemployment rates in rural areas, ultimately improving the welfare of rural communities. Based on management practice theory, as well as guidance from the Chamber of Commerce and Industry (Kadin) and the Ministry of Cooperatives and MSMEs, the management practices for rural MSMEs include: 1) Efficient Inventory Management; 2) Production Process Improvement, particularly Production Efficiency; 3) Financial Management; 4) Human Resource Management; 5) Effective Marketing Strategies and the Use of Digital Marketing; and 6) Performance Evaluation and Control.
Integrative Model of Digital Marketing Elements on Purchase Intention: The Mediating Role of Electronic Word-Of-Mouth Ekasari, Silvia; Surip, Ngadino; Muharam, Hari
International Journal of Economics Development Research (IJEDR) Vol. 5 No. 4 (2024): International Journal of Economics Development Research (IJEDR)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ijedr.v5i4.6308

Abstract

The beauty industry in Indonesia is experiencing rapid growth, driven by increasing self-care awareness, social media influence, and product innovation. Facial serums are among the most popular products, with sales growth of 36.4% in August-September 2023. Skintific, a local brand offering facial serums, faces stiff competition from Wardah, which continues to lead the market as of June 2023. Additionally, consumer interest in synthetic products has declined, influenced by factors such as price perception, brand image, celebrity endorsers, and online promotions. In the digital era, electronic word of mouth (e-WOM) has become critical in shaping purchasing interest, as online product reviews, testimonials, and discussions significantly impact consumer perceptions. This study examines the role of e-WOM as a mediator in the relationship between digital marketing elements and consumer buying interest. A quantitative approach with descriptive verification was employed, using primary data collected from 397 female students at Depok Higher Education through a convenience sampling technique. Data analysis was conducted using the Structural Equation Model (SEM) with Lisrel software. The findings show that price perception, brand image, celebrity endorsers, and online promotions directly and positively influence both e-WOM and buying interest. Moreover, e-WOM significantly mediates the effect of these marketing factors on purchasing interest. The research introduces an integrative model for enhancing consumer buying interest in Skintific products, with a strong influence level of 90%.
Optimalisasi Strategi Digital Marketing untuk Meningkatkan Penjualan Keripik Pisang (Tiens Banana Chips) di Kabupaten Subang Hari Muharam; Syabrina Fitriyani; Lia Marthalia; Vera Clara Simanjuntak
Jurnal Pengabdian Tangerang Selatan [JURANTAS] Vol. 2 No. 3 (2024): [November-Februari] Jurnal Pengabdian Tangerang Selatan: JURANTAS
Publisher : LAP4B

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58174/jrt.v2i3.169

Abstract

Digital Marketing adalah aktivitas pemasaran yang dilakukan melalui media digital, seperti internet, perangkat mobile, dan platform digital lainnya. Penelitian ini bertujuan untuk menganalisis pemanfaatan teknik digital marketing dalam meningkatkan angka penjualan serta memperluas pasar produk keripik pisang "Tiens Banana Chips" yang berlokasi di Kabupaten Subang. Metode penelitian yang digunakan adalah pendekatan kualitatif dengan tipe studi deskriptif. Sumber data diperoleh melalui wawancara, observasi, dan dokumentasi. Hasil penelitian menunjukkan bahwa strategi digital marketing yang diterapkan oleh "Tiens Banana Chips" meliputi perubahan pada strategi produk melalui penggantian kemasan, penetapan harga, dan pemasaran internet secara online. Media sosial seperti Instagram dan WhatsApp dimanfaatkan sebagai saluran utama untuk menyebarkan informasi dan melakukan promosi, sedangkan marketplace seperti Shopee digunakan untuk mengimplementasikan strategi pemasaran mereka.
Penguatan Jiwa Edupreneurship Guru untuk Mendukung Kemandirian Sekolah setiawan, heri; Nazib, Fiqra; Imawanty, Imawanty; muharam, hari
JPM: Jurnal Pengabdian Masyarakat Vol 4 No 1 (2025): Jurnal Pengabdian Masyarakat
Publisher : Universitas Garut

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52434/jpm.v4i1.41853

Abstract

Sejumlah tantangan terkait dengan pengembangan dan penguatan jiwa edupreneurship pada para guru. Dalam konteks ini, sekolah perlu mengatasi masalah keterbatasan sumber daya serta meningkatkan kemampuan guru dalam menciptakan inovasi kewirausahaan. pengembangan edupreneurship pada guru menjadi langkah penting dalam upaya meningkatkan kualitas pendidikan dan mendukung kemandirian sekolah secara keseluruhan. Metode pengabdian yang digunakan adalah PAR dengan beberapa tahapan Identifikasi Masalah, Perencanaan Bersama, Tindakan dan Implementasi serta Refleksi dan Evaluasi. Hasil dan pembahasan pada pengabdian adalah penguatan jiwa edupreneurship pada guru di SMP Asshiddiqiyah telah membuktikan bahwa pendekatan ini efektif dalam mendukung kemandirian sekolah. Meskipun masih ada tantangan, seperti keterbatasan sumber daya dan pelatihan lanjutan, program ini telah berhasil menciptakan perubahan signifikan dalam cara guru mengelola pendidikan dan berinovasi di sekolah
Influence of Customer Relationship Strategy and Product Innovation on Marketing Performance of Small and Medium Enterprises (SMEs) in Bekasi City Indonesia Winarso, Widi; Limakrisna, Nandan; Muharam, Hari
Dinasti International Journal of Management Science Vol. 6 No. 4 (2025): Dinasti International Journal of Management Science (March - April 2025)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijms.v6i4.4560

Abstract

This study is to determine the influence of customer relations and Innovation Product to Performance Marketing Small and medium enterprises UKM in Bekasi City. This research is a quantitative research. The object of this research is UKM actors in field food in Bekasi City. Technique collection data Which used in study This is with use questionnaire.  Study This done with technique incidental sampling with amount sample      that is 100 respondents. Analysis Which used in study This is analysis   descriptive with model regression linear let's go. The results showed that (1) partial use of Customer Relations has a positive and significant  effect on the performance business of SMEs, (2) partial innovation has a positive and significant effect on the performance of SMEs, (3) simultaneously the use of Customer Relations and innovation has a positive and significant effect on the marketing performance of SMEs.
PENGARUH LABEL BPOM DAN LABEL HALAL TERHADAP KEPUTUSAN PEMBELIAN KOSMETIK WARDAH Muharam, Hari; Susilo; Erlan, Erlan Herdiatna
Jurnal Visionida Vol. 11 No. 1 (2025): Juni
Publisher : Fakultas Ekonomi Universitas Djuanda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30997/jvs.v11i1.14699

Abstract

This study aims to analyze the influence of the BPOM Label and Halal Label on the purchasing decisions of Wardah cosmetics among Generation Z in Bogor City. As public awareness of cosmetic product safety and product halalness for Muslim consumers increases, these two labels are considered crucial in influencing purchasing decisions. The study employs a quantitative method, with data collected through questionnaires distributed to 100 Generation Z respondents living in Bogor City. The sampling technique used is purposive sampling, with the criteria being respondents who have made at least two purchases of Wardah cosmetics. The research results show a positive and significant influence of the BPOM Label and Halal Label on Wardah cosmetic purchasing decisions. The BPOM Label plays a role in ensuring product safety, while the Halal Label is an important consideration for Muslim consumers in ensuring that the product aligns with their religious values. The recommendation from this research is that cosmetic companies should pay attention to these labels to enhance the appeal of their products among the younger generation, particularly Generation Z   Penelitian ini dilakukan bertujuan untuk menganalisis pengaruh Label BPOM dan Label Halal terhadap keputusan pembelian kosmetik Wardah pada Generasi Z di Kota Bogor. Seiring dengan meningkatnya kesadaran masyarakat tentang keamanan produk kosmetik dan kehalalan produk bagi konsumen Muslim, dua label ini dianggap penting dalam mempengaruhi keputusan pembelian. Penelitian menggunakan metode kuantitatif dengan teknik pengumpulan data melalui kuesioner yang dibagikan kepada 100 responden Generasi Z yang tinggal di Kota Bogor. Teknik sampling yang digunakan adalah purposive sampling dengan kriteria responden yang telah melakukan pembelian kosmetik Wardah minimal dua kali. Hasil penelitian menunjukkan adanya pengaruh positif dan signifikan dari Label BPOM dan Label Halal terhadap keputusan pembelian kosmetik Wardah. Label BPOM berperan dalam memberikan jaminan keamanan produk, sedangkan Label Halal menjadi pertimbangan penting bagi konsumen Muslim dalam memastikan produk sesuai dengan nilai-nilai keagamaan. Rekomendasi dari penelitian ini adalah bahwa perusahaan kosmetik perlu memperhatikan kedua label ini untuk meningkatkan daya tarik produk mereka di kalangan generasi muda, khususnya Generasi Z
The Role of Exploration E-WOM to Improve Purchasing Decision for Online Retail Insurance Products in Indonesia Abdullah, Syukur; Diposumarto, Ngadino Surip; Muharam, Hari
Research Horizon Vol. 5 No. 3 (2025): Research Horizon - June 2025
Publisher : LifeSciFi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54518/rh.5.3.2025.607

Abstract

In the digital era, E-WOM has become an important factor influencing consumer behaviour, especially for high-risk products such as insurance. This study aims to explores the role of Electronic Word of Mouth (E-WOM) in increasing the purchase decision of bold retail insurance products in Indonesia. Using a survey method, this study uses a qualitative approach involving respondents from various digital platforms. Data analysis was carried out using statistical techniques to test the effect of source credibility, message content, media, and social interaction in E-WOM on purchasing decisions. The results show that the credibility of information sources, such as real user reviews and trusted influencers, has a positive effect on consumer trust and purchase intentions. Informative message content can reduce risk perception, while social media and marketplaces serve as the main channels for E-WOM. Social interaction through discussion strengthens trust and clarifies product information. This study contributes to the digital marketing strategy of retail insurance in Indonesia, with practical implications that insurance companies need to improve source credibility and message quality and maximize social interaction on digital platforms to encourage more effective purchasing decisions.
The Influence of Customer Relationship Strategy, Innovation Strategy and Capability Strategy on Competitive Advantage and Its Implications on Marketing Performance in Small and Medium Enterprises in the City of Bekasi Winarso, Widi; Limakrisna, Nandan; Muharam, Hari
Dinasti International Journal of Economics, Finance & Accounting Vol. 6 No. 2 (2025): Dinasti International Journal of Economics, Finance & Accounting (May-June 2025
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijefa.v6i2.4561

Abstract

Indonesia's position in global competitiveness is considered low compared to other ASEAN countries. This indicates that the competitive advantage of the industry and other SME sectors is considered not optimal. The competition for SMEs in the fashion sector to compete for the market and the increasing number of SMEs has caused the SMEs in the fashion sector to determine the right strategy in marketing their business products. The purpose of this study was to analyze the effect of Customer Relationship Strategy, business innovation strategy and capability strategy on competitive advantage and the performance of SMEs in Bekasi City. This research approach is a quantitative approach. Exogenous variables include Customer Relationship Strategy, innovation and capability strategy. Endogenous variables are competitive advantage and competitive advantage. The endogenous variable in this study is marketing performance. The population of this research is the owners and employees of SMEs in Bekasi City, totaling 561 SMEs. Based on calculations with the Slovin formula, the total sample is 235 SMEs. The analytical method used is the Structural Equation Model (SEM). SEM assumption test consists of outliers, multicollinearity, minimum number of samples. Hypothesis testing using CR and t test.
Co-Authors Abdullah, Syukur Aditya Yudha Primantoro, Aditya Yudha Aditya, Dedy Yusuf Adrian, Ferdisar AGUS RIYANTO Agus S. Pranowo Agus Setyo Pranowo Ahirudin, Ahirudin Ahmad Zulfikar Alfatiyah, Rini Amelia, Rizka Wahyuni Anaiza Azlia Andri Dwi Priyanto Anggraini, Anggun Anik Ariyanti Annisaa Soeyono Ari Irawan Arie Wibowo Irawan Arief T. Hardiyanto Arif Siaha Widodo Arif Wijayanto, Arif Arwan Gunawan Bahtiar Al Fikri Bernedictus, Bayu Budi Susanto Budin , Dg Safrina Ag Bungaran Saing, Bungaran Chaniago, Harmon Cicih Minarsih Deni Hudaya Desi Sulastri Desy Lestari Dewi Taurusyanti Deyna Dwitama Setiadi Didik Notosudjono Dina Octaviana Efson Sairi Eka Suhardi Ekasari, Silvia Elizabet Dwi Arianti Elly Siti Nurliyah Enda Juanda Endi Suyatno Endi Suyatno Endi Suyatno Endraria, Endraria Enok Tuti Alawiah Erlan, Erlan Herdiatna Evi Fitriyanti Febrina Isra Hertiane Febriyanti, Chatarina Fery Siswadi Firdha Juliantari Fitria Iswari Fitriyani, Syabrina Gandung, Muhammad Geraldy Samuel Ivan Geraldy Samuel Ivan Giovanni Inez Erika Margaretha Giovanni Inez Erika Margaretha Gita Kencanawaty, Gita Hady, Hamdy Hafidz Hanafiah Hamdy Hady Hammad Hammad Hammad Hammad Hammad Hammad hammad, hammad Hamzah Bustomi Hanan, Sufrin Handayani, Estiningsih Tri Hari Gursida Harun, Amran Bin Hasanah, Yanah Uswatul Hasrul Hasrul Hasrul Hasrul, Hasrul Hasryningsih, Andi Hendro Sasongko Heni D Wahyuni herdiyana, Herdiyana Herlin Widasiwi Setianingrum Horas V Purba, Jan Icin Quraysin Idham Maulana Oktora Imawanty, Imawanty Imbron, Imbron Ing Soewarto Hardhienata Irma Fitriyanti Ismuhadjar Ismuhadjar Ismuhadjar Ismuhadjar Isnurrini Hidayat Susilowati Isnurrini hidayat, Isnurrini Jhoni Iskandar Karina Apriyani Khaerul Fahmi Kurniawan, Prasetyo Laihad, Griet Helena Lajuni , Nelson Lia Marthalia Limakrisna2, Nandan Limankrisna, Nandan Lisa Fitri Lucky Sandra Rahayu M. Entang M. Syafrudin Yusuf Maman Suryaman Mamun, Muhammad Mariska, Fenti Marthalia, Lia Martinus Tukiran Martinus Tukiran May Mulyaningsih Moeins, Anoesyirwan Moenis, Anoesyirwan Mohidin, Rosle MONICA DEWI Muhamad Apep Mustofa Muhammad Sulaeman Mulyadi . Muryati Muryati Nandan Limakrisna Nandan Limankrisna Nandang Hidayat Nazib, Fiqra Ngadino Surip Diposumarto, Ngadino Surip Nugraha, Ujang Parah Nurwijayanti Ogunkoya, Olufemi Adewale Purnama, Denta Purnama, Indah Quraysin, Icin Quraysin, Icin Radina Qisma Jabar Sasmita Raga Paksi, Galuh Rahayu Lestari Rahmah Nuryani RAIS HIDAYAT, RAIS Ramadhan, Muhammad Asrul Ramlan Ramlan Ramon Hurdawaty Ramon Hurdawaty Ratu Erlina G, Ratu Erlina Gentari, Ratu Erlina Reni Sulistiyowati Reza Suriansha Rezal, Yonggi Noval Ria Estiana Rinsan Hutabarat Rita Retnowati Roosganda Elizabeth Roosganda Elizabeth Rosa Lesmana Rosna Wati Rosna Wati Rukmana, Dwita Rumawak, Yerry Gerson Ryan Permana Salmah Salmah Salmah Saragih, Dea Agustia Satria, Yudi Wahyu Septiani, Fauziah Simanjuntak, Vera Clara sintesa, nika Siti Hamidah Siti yulaikhah Soewarto Hardhienata Sofi’i, Imam Solihin, Dede Sufrin Hannan Suhendra Sukoco, Hadi Sulistiyo, Ajik Sumardi . Sunaryo, Widodo Surip Diposumartob, Ngadino Susilo Susilo Susilo Sutarto, Bambang Sutji Harijanto Suyatno, Endi Syabrina Fitriyani Syepi Hidayat Syukur Abdullah Titiek Tjahja Andari Tresno Gunadi V. Purba, Jan Horas Vera Clara Simanjuntak Wahyu Wiguna Wastuti, Wahyu Wati, Juni Lamria Wawan Kurniawan Widasiwi, Herlin Widi Winarso, Widi Widia Astuti Widodo Sunaryo Widodo Sunaryo Wihartika, Doni Winda Septiana Wira Pekik Amiruddin Wiwik Widiyanti, Wiwik Yandi Asmana Yayan Hadiyat Yerry Gerson Rumawak Yohanes Indroyono Yoyo Indah Gunawan Yuary Farradia Yuary Farradia Yulianingsih Yulianingsih Yulianingsih yusnita, nancy