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The Effect of Non-Physical Work Environment and Organizational Culture on Employee Performance and Commitment to the Organization as Intervening Variables Satria, Yudi Wahyu; Muharam, Hari; Yusnita, Nancy
International Journal of Education, Information Technology, and Others Vol 7 No 3 (2024): International Journal of Education, information technology   and others (IJEIT)
Publisher : Peneliti.net

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.13681533

Abstract

The phenomenon that occurs at PT Eka BogaInti in the Bogor area shows a significant decrease in employee performance. Based on data on the average achievement of employee Key Performance Indicator (KPI) in 2022 and 2023, there is a shortfall of 21.31% of the expected target. This problem is thought to be caused by a non-physical work environment that is not yet optimal, an organizational culture that has not gone well, and commitment to the organization that is still low. This study aims to analyze the effect of non-physical work environment and organizational culture on employee performance with commitment to the organization as an intervening variable. The research method used is quantitative with a survey approach. Data were collected through questionnaires distributed to employees of PT Eka BogaInti in the Bogor area. Data analysis was performed using multiple linear regression techniques. The results showed that the non-physical work environment and organizational culture have a positive and significant influence on employee performance. In addition, commitment to the organization is also proven to mediate the relationship between the non-physical work environment and organizational culture with employee performance. Thus, improving the non-physical work environment and strengthening organizational culture can increase commitment to the organization, which in turn will have a positive impact on employee performance.
MENGGALI DAN MEMBANGUN KEUNGGULAN KOMPETITIF MELALUI KEARIFAN LOKAL PADA MASYARAKAT ADAT KASEPUHAN CIPTA GELAR KABUPATEN SUKABUMI Muharam, Hari; Gursida, Hari; Susilowati, Isnurrini Hidayat; Widiyanti, Wiwik; Alawiah, Enok Tuti; Setianingrum, Herlin Widasiwi
 Jurnal Abdi Masyarakat Multidisiplin Vol. 2 No. 3 (2023): Desember: JURNAL ABDI MASYARAKAT MULTIDISIPLIN
Publisher : Asosiasi Dosen Muda Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56127/jammu.v2i3.1120

Abstract

Masyarakat adat Kasepuhan Cipta Gelar, Kabupaten Sukabumi, Jawa Barat. Adalah masyarakat adat yang masih mempertahankan pola hidup tradisionalnya yang kaya akan kearifan lokal dalam pengelolaan tanah, pertanian, dan sumber daya air. Namun penerapan prinsip-prinsip ekonomi sirkular perlu disempurnakan lebih lanjut, seperti prinsip repair dan recovery pada penggunaan tanah dan sistem pertanian, serta prinsip recycle pada pengolahan air. Oleh karena itu, perlu peran Perguruan Tinggi untuk memberikan penyuluhan akan pentingnya hal itu. Hasil pengabdian masyarakat menunjukkan ada antusias pada masyarakat Kasepuhan Cipta Gelar untuk menerapkan prinsip-prinsip ekonomi sirkular, terutama pada pengelolaan tanah dan pertanian. Masyarakat menggunakan polikultur, pupuk organik, dan bibit turun-temurun untuk menjaga kesuburan tanah dan meminimalisir limbah pertanian. Selain itu, air dimanfaatkan secara efisien, termasuk penggunaannya sebagai sumber energi listrik melalui PLTA dengan menggunakan turbin. Sehingga kedepannya, masyarakat adat Kasepuhan Cipta Gelar dapat dijadikan contoh bagi masyarakat lain dalam menerapkan konsep ekonomi sirkular. Keberhasilan mereka dalam memanfaatkan kearifan lokal untuk mencapai keberlanjutan lingkungan dan ekonomi regional merupakan kontribusi yang signifikan terhadap pengembangan model ekonomi yang berkelanjutan di Indonesia.
The Influence of Brand Image and Product Quality Towards Customer Satisfaction Among High School Students Using Xiaomi Brand Widodo, Arif Siaha; Hady, Hamdy; Muharam, Hari
International Journal of Law Policy and Governance Vol. 3 No. 1 (2024)
Publisher : Asosiasi Dosen Peneliti Ilmu Ekonomi dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54099/ijlpg.v3i1.901

Abstract

This research aims to test how big the influence of branding is on customer satisfaction. To test how much influence product quality has on customer satisfaction . To test how big the influence of brand and product quality is on customer satisfaction among high school students using Xiaomi brand smartphones in the city of South Tangerang. . The method approach used in this research is a quantitative approach. The population used in this research were S LTA students using Xiaomi brand smartphones in South Tangerang City. The sample consisted of 388 respondents. The sampling technique uses accidental sampling using the Slovin formula in determining the number of samples. Meanwhile, the data analysis method tests research instruments using validity tests, reliability tests. Data analysis techniques consist of descriptive analysis of respondent characteristics and SEM Lisrel analysis. The results of this research show that (1) Brand image has positive and significant effect on customer satisfaction (2) Product quality has positive and significant effect on customer satisfaction (3) Brand image and product quality simultaneously has positive and significant effect on customer satisfaction
Influence of Brand Image and Product Quality Towards Customer Loyalty Among High School Students Using Xiaomi Brand Smartphones in South Tangerang Widodo, Arif Siaha; Hady, Hamdy; Muharam, Hari
International Journal of Management and Business Applied Vol. 3 No. 1 (2024)
Publisher : Asosiasi Dosen Peneliti Ilmu Ekonomi dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54099/ijmba.v3i1.886

Abstract

This research aims to test how big the influence of branding is on customer loyalty. To test how much influence product quality has on customer loyalty. To test how much influence customer satisfaction has on customer loyalty. To test how big the influence of brand and product quality and customer satisfaction simultaneously on customer loyalty among high school students using Xiaomi brand smartphones in the city of South Tangerang. The method approach used in this research is a quantitative approach. The population used in this research were high school students who using Xiaomi brand smartphones in South Tangerang. The sample consisted of 388 respondents. The sampling technique uses accidental sampling using the Slovin formula in determining the number of samples. Meanwhile, the data analysis method tests research instruments using validity tests, reliability tests. Data analysis techniques consist of descriptive analysis of respondent characteristics and SEM Lisrel analysis. The results of this research show that brand image influences customer loyalty with positive and signifiant, product quality has positive and significant effect on customer loyalty, customer satisfaction has positive and significant effect on customer loyalty. Brand image, product quality and customer satisfaction simultaneously influence on customer loyalty with positive and significant.
Determinants Revisit Intention Through Perceived Value for Tourist Visits to Tourism Destinations at Kepulauan Seribu of DKI Jakarta Handayani, Estiningsih Tri; Limakrisna, Nandan; Muharam, Hari
UTSAHA: Journal of Entrepreneurship Vol. 1 Issue 4 (2022)
Publisher : jfpublisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56943/joe.v1i4.174

Abstract

The tourism industry is important and strategic in the implementation of development in Indonesia because it is able to bring in large amounts of foreign exchange for the country. Tourist satisfaction is met will have an impact on the emergence of revisit interest (Revisit Intention), as a spontaneous response to the object of visitors because the expression of satisfaction felt during the initial visit is appropriate and even exceeds expectations. This research aims to be able to find ways and strategies to increase Revisit Intention for tourists, so that methods are found that can be recommended to interested parties through research on the variables that affect Revisit Intention, such as Promotion, Servicescape, Destination Image and Perceived Values. This research was conducted in the Kepulauan Seribu tourism destination in DKI-Jakarta with a total of 400 samples, using the Random Sampling. The research method used SEM with the LISREL program. The results of the research obtained the following data, such as (1) There is an effect Promotion on Revisit Intention (β = 0.62); (2) There is an effect Servicescape on Revisit Intention; (3) There is no effect of Destination Image on Revisit Intention (β = 0.21 ); (4) There is an effect Promotion on Perceived Value  (β =- 0.21); (5) There is an influence Servicescape on Perceived Value (        ); (6) There is no influence of Destination Image on Perceived Value (β =-0.14); and (7) There is an effect of Perceived Value on Revisit Intention (β = 0.0552).
Determinants of Customer Engagement and Its Implications on Marketing Performance at National Private Commercial Banks in Jabodetabek Yusuf, M. Syafrudin; Limakrisna, Nandan; Muharam, Hari
UTSAHA: Journal of Entrepreneurship Vol. 1 Issue 4 (2022)
Publisher : jfpublisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56943/joe.v1i4.190

Abstract

This research was conducted to determine the effect of CRM capabilities, corporate image and pricing strategy on customer engagement and their impact on the marketing performance of national private commercial banks in DKI Jakarta simultaneously. This study aims to analyse the factors that influence the marketing performance of national private commercial banks in Jabodetabek. The type of research used in this research is causality research that wants to explain cause and effect relationships between research variables. The method used in this research is descriptive and verification. The unit of analysis in this research is the organization, called national private commercial bank in Jabodetabek, and the unit of observation is the Branch Manager or Relationship Manager who is involved in marketing activities for bank products and services, and is responsible for bank's marketing performance. The result of this research found that CRM capabilities, corporate image, pricing strategies and customer engagement is proven to have a positive and significant influence on marketing performance and customer engagement at National Private Commercial Bank in Jakarta and Jabodetabek.
THE EFFECT OF KNOWLEDGE MANAGEMENT AND TRAINING PROGRAMS ON LECTURER INNOVATIVENESS AT VOCATIONAL PRIVATE UNIVERSITIES IN BOGOR Taurusyanti, Dewi; Moeins, Anoesyirwan; Muharam, Hari
UTSAHA: Journal of Entrepreneurship Vol. 2 Issue 1 (2023)
Publisher : jfpublisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56943/joe.v2i1.225

Abstract

Lecturer innovativeness is one of the most important parts of educational innovation process, and assist the achievement of educational goals. Currently, lecturers' innovativeness needs to be improved, especially for vocational lecturers to initiate or improve a product, process, or service. The purpose of this research is to identify the effect of knowledge management and training programs on lecturers' innovativeness. This research was conducted lecturer of Vocational Universities in Bogor. The sample of this research was 100 lecturers from 6 Vocational Universities, and the sample determination used a proportional random sampling method to obtain representative data. This research uses SEM-Smart PLS data analysis techniques in quantitative research types. The results of this research found that knowledge management affects innovativeness with p-values of 0.000<0.05 and positive t-statistics values with tcount > ttable (7.013>1.96), and training programs affect innovativeness with p-values of 0.000 < 0.05 and positive t-statistics value with tcount > ttable (4.420>1.96). From the research result, it shows that knowledge management is directly predicted to increase innovativeness through application efforts and training programs is directly predicted to increase the innovativeness through the role of professional instructors.
The Role of e-Marketing Design and Customer Involvement Capability on Business Performance and Competitive Advantage of MSMEs in Tangerang Raya Fahmi, Khaerul; Limakrisna2, Nandan; Muharam, Hari
UJoST- Universal Journal of Science and Technology Vol. 3 No. 2 (2024): September 2024
Publisher : Faculty of Science and Technology University of Pramita Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11111/ujost.v3i2.161

Abstract

The aim of this research is to determine and analyze the influence of e-marketing design and customer involvement capability partially on competitive advantage. To determine and analyze the influence of e-marketing design, customer involvement capability and competitive advantage both partially and simultaneously on business performance. The method used is a quantitative method, the analysis used is confirmatory factor analysis (CFA) with a total of 200 respondents. Data analysis using Lisrel 8.70 Based on the research results, the following research findings were obtained: e-marketing design and customer involvement capability partially have a positive and significant effect on competitive advantage. e-marketing design, customer involvement capability and competitive advantage have a positive and significant effect, partially or simultaneously, on business performance
Servant Leadership and Personality on Performance through Organizational Culture: Evidence from Private Universities in Bekasi City Saing, Bungaran; Moeins, Anoesyirwan; Muharam, Hari
International Journal of Social and Management Studies Vol. 5 No. 4 (2024): International Journal of Social and Management Studies (IJOSMAS)
Publisher : IJOSMAS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5555/ijosmas.v5i4.432

Abstract

This study aims to explore the influence of servant leadership and personality on lecturer performance in higher education, considering organizational culture as a mediating variable. The research tool used is a cross-sectional quantitative study with a questionnaire (survey) of 250 respondents for all lecturers of Private Universities in Bekasi City using a Structural Equation Model with a mediation fit approach to prove the role of the context. This study provides empirical evidence that lecturer performance is influenced by servant leadership and personality with organizational culture as a mediating fit. The results of this analysis include positive guidance, particularly on the importance of the leader's role in empowering and encouraging lecturers through active engagement with them, and the existence of organizational principles that positively enhance college performance.
Culinary Program Decision with Customer Trust on The Quality of Services and The Price Perception Purposed By The Educational Institute In Bogor Sulistiyo, Ajik; Muharam, Hari; Pranowo, Agus Setyo
Management Studies and Entrepreneurship Journal (MSEJ) Vol. 5 No. 2 (2024): Management Studies and Entrepreneurship Journal (MSEJ)
Publisher : Yayasan Pendidikan Riset dan Pengembangan Intelektual (YRPI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/msej.v5i2.5242

Abstract

Kualitas penyelenggara pendidikan saat ini dituntut untuk dapat menjadikan setiap lulusannya memiliki kualitas dan kemampuan yang handal untuk bersaing dan berguna di masyarakat, hal ini dipicu oleh perkembangan industri dan kemajuan teknologi yang menjadikan setiap sumber daya manusia sebagai aset yang dominan dan penting. Tujuan dari penelitian ini adalah untuk mengetahui dan menganalisis hubungan antara variabel kualitas pelayanan dan persepsi harga dengan kepercayaan pelanggan sebagai variabel intervening terhadap keputusan pembelian pelanggan untuk melanjutkan pendidikan pada program studi tata boga di lembaga pendidikan di Bogor. Metode penelitian yang dilakukan atas dasar penelitian survei yang dilakukan dengan cara penyebaran kuesioner kepada pelanggan pada lembaga pendidikan kuliner Tristar Culinary Institute. Populasi dalam penelitian ini adalah 459 pelanggan Metode pengambilan sampel dengan menggunakan proporsional stratified random sampling. Pengaruh Kualitas Pelayanan terhadap Kepercayaan Pelanggan sebesar 0,288. Pengaruh Persepsi Harga terhadap Kepercayaan Pelanggan sebesar 0,0693. Pengaruh Kualitas Layanan terhadap Kepercayaan Pelanggan sebesar 7,787 dan nilai T-Tabel sebesar 1,966. Pengaruh Persepsi Harga sebesar 0.263. Kepercayaan Pelanggan sebesar 0,561. Pengaruh terhadap Kualitas Pelayanan, Persepsi Harga dan Kepercayaan Pelanggan adalah 442,625 > 2,65.
Co-Authors Abdullah, Syukur Aditya Yudha Primantoro, Aditya Yudha Aditya, Dedy Yusuf Adrian, Ferdisar AGUS RIYANTO Agus S. Pranowo Agus Setyo Pranowo Ahirudin, Ahirudin Ahmad Zulfikar Alfatiyah, Rini Amelia, Rizka Wahyuni Anaiza Azlia Andri Dwi Priyanto Anggraini, Anggun Anik Ariyanti Annisaa Soeyono Ari Irawan Arie Wibowo Irawan Arief T. Hardiyanto Arif Siaha Widodo Arif Wijayanto, Arif Arwan Gunawan Bahtiar Al Fikri Bernedictus, Bayu Budi Susanto Budin , Dg Safrina Ag Bungaran Saing, Bungaran Chaniago, Harmon Cicih Minarsih Deni Hudaya Desi Sulastri Desy Lestari Dewi Taurusyanti Deyna Dwitama Setiadi Didik Notosudjono Dina Octaviana Efson Sairi Eka Suhardi Ekasari, Silvia Elizabet Dwi Arianti Elly Siti Nurliyah Enda Juanda Endi Suyatno Endi Suyatno Endi Suyatno Endraria, Endraria Enok Tuti Alawiah Erlan, Erlan Herdiatna Evi Fitriyanti Febrina Isra Hertiane Febriyanti, Chatarina Fery Siswadi Firdha Juliantari Fitria Iswari Fitriyani, Syabrina Gandung, Muhammad Geraldy Samuel Ivan Geraldy Samuel Ivan Giovanni Inez Erika Margaretha Giovanni Inez Erika Margaretha Gita Kencanawaty, Gita Hady, Hamdy Hafidz Hanafiah Hamdy Hady Hammad Hammad Hammad Hammad Hammad Hammad hammad, hammad Hamzah Bustomi Hanan, Sufrin Handayani, Estiningsih Tri Hari Gursida Harun, Amran Bin Hasanah, Yanah Uswatul Hasrul Hasrul Hasrul Hasrul, Hasrul Hasryningsih, Andi Hendro Sasongko Heni D Wahyuni herdiyana, Herdiyana Herlin Widasiwi Setianingrum Horas V Purba, Jan Icin Quraysin Idham Maulana Oktora Imawanty, Imawanty Imbron, Imbron Ing Soewarto Hardhienata Irma Fitriyanti Ismuhadjar Ismuhadjar Ismuhadjar Ismuhadjar Isnurrini Hidayat Susilowati Isnurrini hidayat, Isnurrini Jhoni Iskandar Karina Apriyani Khaerul Fahmi Kurniawan, Prasetyo Laihad, Griet Helena Lajuni , Nelson Lia Marthalia Limakrisna2, Nandan Limankrisna, Nandan Lisa Fitri Lucky Sandra Rahayu M. Entang M. Syafrudin Yusuf Maman Suryaman Mamun, Muhammad Mariska, Fenti Marthalia, Lia Martinus Tukiran Martinus Tukiran May Mulyaningsih Moeins, Anoesyirwan Moenis, Anoesyirwan Mohidin, Rosle MONICA DEWI Muhamad Apep Mustofa Muhammad Sulaeman Mulyadi . Muryati Muryati Nandan Limakrisna Nandan Limankrisna Nandang Hidayat Nazib, Fiqra Ngadino Surip Diposumarto, Ngadino Surip Nugraha, Ujang Parah Nurwijayanti Ogunkoya, Olufemi Adewale Purnama, Denta Purnama, Indah Quraysin, Icin Quraysin, Icin Radina Qisma Jabar Sasmita Raga Paksi, Galuh Rahayu Lestari Rahmah Nuryani RAIS HIDAYAT, RAIS Ramadhan, Muhammad Asrul Ramlan Ramlan Ramon Hurdawaty Ramon Hurdawaty Ratu Erlina G, Ratu Erlina Gentari, Ratu Erlina Reni Sulistiyowati Reza Suriansha Rezal, Yonggi Noval Ria Estiana Rinsan Hutabarat Rita Retnowati Roosganda Elizabeth Roosganda Elizabeth Rosa Lesmana Rosna Wati Rosna Wati Rukmana, Dwita Rumawak, Yerry Gerson Ryan Permana Salmah Salmah Salmah Saragih, Dea Agustia Satria, Yudi Wahyu Septiani, Fauziah Simanjuntak, Vera Clara sintesa, nika Siti Hamidah Siti yulaikhah Soewarto Hardhienata Sofi’i, Imam Solihin, Dede Sufrin Hannan Suhendra Sukoco, Hadi Sulistiyo, Ajik Sumardi . Sunaryo, Widodo Surip Diposumartob, Ngadino Susilo Susilo Susilo Sutarto, Bambang Sutji Harijanto Suyatno, Endi Syabrina Fitriyani Syepi Hidayat Syukur Abdullah Titiek Tjahja Andari Tresno Gunadi V. Purba, Jan Horas Vera Clara Simanjuntak Wahyu Wiguna Wastuti, Wahyu Wati, Juni Lamria Wawan Kurniawan Widasiwi, Herlin Widi Winarso, Widi Widia Astuti Widodo Sunaryo Widodo Sunaryo Wihartika, Doni Winda Septiana Wira Pekik Amiruddin Wiwik Widiyanti, Wiwik Yandi Asmana Yayan Hadiyat Yerry Gerson Rumawak Yohanes Indroyono Yoyo Indah Gunawan Yuary Farradia Yuary Farradia Yulianingsih Yulianingsih Yulianingsih yusnita, nancy