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All Journal Jurnal Kebijakan Publik Ilmu Administrasi Publik Jurnal Ilmu Sosial dan Humaniora Dia: Jurnal Administrasi Publik Publica : Jurnal Administrasi Pembangunan dan Kebijakan Publik JPBM (Jurnal Pendidikan Bisnis dan Manajemen) JURNAL KOLABORASI Journal of Governance and Public Policy International Journal of Artificial Intelligence Research SOSIOHUMANIORA: Jurnal Ilmiah Ilmu Sosial dan Humaniora Otoritas : Jurnal Ilmu Pemerintahan Matra Pembaruan: Jurnal Inovasi Kebijakan Syntax Literate: Jurnal Ilmiah Indonesia POLITICO JAKP (Jurnal Administrasi dan Kebijakan Publik) JURNAL REFORMASI ADMINISTRASI Jurnal Ilmiah untuk Mewujudkan Masyarakat Madani Transparansi Jurnal Ilmiah Ilmu Administrasi Perspektif Komunikasi; Jurnal Ilmu Komunikasi dan Komunikasi Bisnis Sosio Dialektika Bubungan Tinggi: Jurnal Pengabdian Masyarakat Tax Literacy and Leadership Agility: Indigenous Peoples Awareness in Paying Taxes Jurnal Kewarganegaraan Perspektif Indonesian Journal of Business Analytics (IJBA) Public Administration Journal (PAJ) Petanda : Jurnal Ilmu Komunikasi dan Humaniora Journal of Social Science Jurnal Media Administrasi SWATANTRA Jurnal Pengabdian Pada Masyarakat Research Horizon Riwayat: Educational Journal of History and Humanities ENDLESS : International Journal of Future Studies Asian Journal of Management, Entrepreneurship and Social Science Jurnal Studi Pemerintahan Sinergi : Jurnal Ilmiah Multidisiplin Ekonomi Syariah, Perbankan, Hukum, dan Sistem Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora
Evi Satispi
Universitas Muhammadiyah Jakarta
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Issue Management of the LAZISNU Philanthropic Institution in Strengthening Public Trust in NU-Care Jakarta Ahmad Soleh; Tria Patrianti; Evi Satispi; Sa'diyah El Adawiyah
Indonesian Journal of Business Analytics Vol. 6 No. 1 (2026): February 2026
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/ijba.v6i1.16185

Abstract

NU Care-LAZISNU is one of the largest philanthropic institutions in Indonesia that has a strategic role in collecting and managing zakat, infaq, and alms funds to support education, health, economic, environmental, and da'wah programs. The problem of inconsistency in zakat collection data that appears in the NU Care-LAZISNU report can be understood as part of the organizational communication issue that requires serious handling. The purpose of this study is how the issue management of the philanthropic institution lazisNu strengthens public trust in NU-Care Jakarta. The research method uses a qualitative approach with interviews with 16 selected informants also conducting observations, related documents and triangulation to test the validity of the data. The results of the study show that the issue management implemented by LAZISNU in building and strengthening public trust in NU Care's philanthropic programs is quite good in building and strengthening public trust in the LAZISNU Philanthropic Institution including transparency, negative stigma, and LAZISNU's communication model in managing issues that affect public trust in NU-Care is quite consistent, and the implementation of broader socialization so that it can increase public understanding of the programs run by NU-Care.
The Role of Public Services in Improving Community Welfare and Reducing Stunting in East Lombok Sadimin Sadimin; Herlina Mutiara; Ignatius Wahyu Anggono; Evi Satispi; Endang Sulastri
Riwayat: Educational Journal of History and Humanities Vol 8, No 2 (2025): April
Publisher : Universitas Syiah Kuala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24815/jr.v8i2.44992

Abstract

Public service plays a crucial role in improving community welfare and addressing public health challenges, including stunting, particularly in developing regions such as East Lombok, Indonesia. This study aims to explore the contribution of public services in enhancing social well-being and reducing stunting rates through qualitative methods, specifically literature review and library research. By analyzing existing studies, government policies, and empirical reports, this research identifies key public service initiatives, including healthcare programs, nutritional support, education, and sanitation improvements, that directly impact community welfare and child growth. The findings indicate that effective public services, supported by strong governmental commitment and community participation, significantly contribute to reducing stunting prevalence. Furthermore, access to quality healthcare, maternal education, and social protection programs are essential in fostering sustainable development and improving overall public health. The study also highlights challenges such as inadequate infrastructure, limited funding, and bureaucratic inefficiencies that hinder optimal service delivery. Therefore, enhancing governance, increasing public awareness, and strengthening policy implementation are crucial to ensuring long-term success in stunting prevention and community welfare improvement. This research contributes to the existing literature by emphasizing the importance of integrated public services in achieving health and development goals. Future studies should focus on field-based evaluations and comparative analyses to further assess the effectiveness of public service interventions in various socio-economic contexts.
Extending the Ansell Gash Model with Collaborative Capacity, Institutional Learning, and Collaborative Sustainability in Disaster Sholahuddin Shoum Abdurrohman; Evi Satispi; Muhamad Yusuf
SWATANTRA Vol. 24 No. 2 (2026)
Publisher : Universitas Muhammadiyah Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24853/swatantra.24.2.121-132

Abstract

Collaborative governance has become a dominant lens for understanding how disasters, as wicked problems, are managed through cross-sectoral partnerships. The model developed by Ansell and Gash (2008) comprising starting conditions, institutional design, facilitative leadership, and collaborative process remains the most widely used framework, yet it stops at the point where collaborative action is produced, without explaining what happens after collaboration has been successfully established. Drawing on a sequential explanatory mixed-methods study of the collaboration between the Regional Disaster Management Agency (BPBD) and Muhammadiyah Disaster Management Center (MDMC) in flood mitigation in Palangka Raya City, Indonesia, this conceptual article argues that collaboration in the disaster context is evolutionary rather than something that ends at a single endpoint. The article proposes extending the Ansell Gash model with three additional constructs Collaborative Capacity, Institutional Learning, and Collaborative Sustainability interconnected through the cross-cutting element of Shared Mission. These three constructs are theoretically positioned against the literature on collaborative governance regimes, network governance, collaborative inertia, organizational learning theory, social capital, and the literature on faith-based organizations, and their implications for disaster governance theory and practice are discussed. This article contributes a more complete, empirically grounded model for understanding how collaboration in disaster management moves from formation toward institutionalization.
Co-Authors Abdul Rahman Abdul Rasyid Adawiyah, Sa'diyah El Ade Siti Barokah Afifah Aisah Rahman Agusinta, Lira Ahmad Jamil Pasaribu Ahmad Soleh Akhmad Taufan Maulana Andrean Alan Kusuma Andriansyah Andriansyah Andriansyah Andriansyah ANDRIANSYAH ANDRIANSYAH Andriansyah Andriansyah Andriansyah Andriansyah Andriansyah Andriansyah Andriyani, Lusi Ari Sujatmiko Arie Kurniawan Arih Setyaningrum Asep Kurnia Aulia Wijayasita Azhari Aziz Samudera Azhari Aziz Samudra Bambang Soetono Budi Yuliantoro Daya Cipta Sukmajati Devia Andiani Devia Andiani Dewi Ratih Anggraini Dewi, Maya Puspita Diaz Tarakarti Gusman Djoni Gunanto Dwiky Lucky Adiyasha Dwiky Lucky Adiyasha Eko Adi Wibowo Endang Sulastri Endang Sulastri Endang Sulastri Fajri Hidayatullah Fal Harmonis Fathani, Aqil Teguh Halimah Abdul Manaf Harmonis Herlina Mutiara Hikmat Hikmat Holiseh Holiseh I Gede Ria Mahendra Ignatius Wahyu Anggono Imania Fathu Zahra Intan Setyaningrum Iskandar Iskandar Izzatusholekha Izzatusholekha Izzatusholekha Joli Apriansyah Khaerul Umam Noer Kurniasih Mufidayati Lusi Andriyani Ma'mun Murod Mamun Murod Mawar Mawar Maya Puspita Dewi Ma’mun Murod Albarbassy Misriandi, Misriandi Muh. Kadarisman Muhamad Taslim Muhamad Yusuf Muhammad Kadarisman Muhammad Khoirul Anwar Muhammad Sahrul Muhammad Taslim M’amun Murod Nani Nurani Muksin Nany Widiastuti Nida Handayani Nurhayati Phimlikid Kaewhanam Qumayratul Layliyah Rahmat Salam Retnowati Tuti Retnowati Wahyuning DyasTuti Retnowati WD Tuti Retnowati WD Tuti Risya Amalia Rizal Fahlevi Sadimin Sadimin Salsabilla Putri Rahmadhany Shafira Azahra Shinta Wahyuni chairuddin Sholahuddin Shoum Abdurrohman Sirikanya Seti Sri Yunanto Sundi, Venni Herli Syifa Astasia Utari Taufiqurokhman TAUFIQUROKHMAN TAUFIQUROKHMAN Taufiqurokhman Taufiqurokhman Taufiqurokhman, Taufiqurokhman Tiara Nurul Hidayah Tria Patrianti Urip Urip W.A. William Yani Winda Dwi Astuti Zebua yasef firmansyah Yulianto Yuma Iza Yusuf Agil Pamungkas Zahriatul Aini