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STUDI TENTANG PENGARUH SUMBER DAYA MANUSIA TERHADAP KINERJA PEGAWAI DI PUSKESMAS CAKRANEGARA Syafrudin; Muhamma Habibullah Aminy; Lale Ajeng Khalifatun Wardani; Slamet Mardiyanto Rahayu; Fathurrahman; Muhammad Aditya Rachman
Nusadaya Journal of Multidiciplinary Studies Vol. 1 No. 9 (2024): Nusadaya Journal of Multidiciplinary Studies, November 2024
Publisher : LPPM, Akademi Administrasi Rumah Sakit Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66294/njms.v1i9.61

Abstract

Based on the results of statistical analysis conducted in this study, there is a significant influence between Human Resources (HR) on Employee Performance at the Cakranegara Community Health Center. This is proven by: The significance value of the t-test is 0.000, which is smaller than the critical limit of 0.05, so that H₀ is rejected and H₁ is accepted; The regression coefficient value is 0.589, indicating that improving the quality of HR will improve employee performance; and the R Square value is 0.395, which means that 39.5% of the variation in employee performance can be explained by HR factors, while the rest is explained by other factors.
FAKTOR YANG MEMPENGARUHI KUALITAS KEBERSIHAN LINGKUNGAN TERHADAP KENYAMANAN PASIEN RAWAT JALAN DI PUSKESMAS KARANG TALIWANG KOTA MATARAM TAHUN 2024 Muh. Sahiril; Slamet Mardiyanto Rahayu; Muhammad Habibullah Aminy; Lale Ajeng Khalifatun Wardani; Fathurrahman
Nusadaya Journal of Multidiciplinary Studies Vol. 1 No. 9 (2024): Nusadaya Journal of Multidiciplinary Studies, November 2024
Publisher : LPPM, Akademi Administrasi Rumah Sakit Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66294/njms.v1i9.62

Abstract

Patient perceptions about the quality of environmental cleanliness of the Community Health Center who felt that Environmental Cleanliness was in the good category were 81 people (83.5%), Patient perceptions about environmental cleanliness of the Community Health Center who felt that Environmental Cleanliness was sufficient were 16 people (16.5%). Patients who felt comfortable with the environmental conditions of the Karang Taliwang Community Health Center were 79 people (81.4%). The number of patients who felt uncomfortable with the environmental conditions of the Karang Taliwang Community Health Center was 18 people (18.6%). Based on the results of statistical tests obtained a p value (Asymptotic Significance) Pearson Chi Square = 0.037 <α 0.05 (Significant) which there is a significant relationship between environmental cleanliness quality factors and the comfort of outpatients at the Karang Taliwang Community Health Center. This means that environmental cleanliness quality factors will affect patient comfort, the better the quality of environmental cleanliness of the Community Health Center, the more comfortable the patient feels.
ANALISIS PROSEDUR PELAYANAN ADMINISTRASI TERHADAP WAKTU TUNGGU PASIEN RAWAT JALAN DI POLI UMUM PUSKESMAS MATARAM TAHUN 2024 Aidil Fitriana, Imelda Yanti; Lale Ajeng Khalifatun Wardani; Muhammad Habibullah Aminy; Slamet Mardiyanto Rahayu; Fathurrahman; Muhammad Aditya Rachman
Nusadaya Journal of Multidiciplinary Studies Vol. 1 No. 9 (2024): Nusadaya Journal of Multidiciplinary Studies, November 2024
Publisher : LPPM, Akademi Administrasi Rumah Sakit Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66294/njms.v1i9.63

Abstract

Waiting times for services at the Mataram Community Health Center, both at the registration counter and in the general clinic, generally meet the standards set by the Indonesian Ministry of Health. Most respondents expressed satisfaction with the waiting times they experienced, both during registration (10–15 minutes) and while waiting for services in the general clinic (≤30 minutes). Fifty-six percent of respondents responded positively to the waiting time at the registration counter and 54% to the waiting time in the general clinic. This indicates that the majority of patients have a positive perception of the efficiency of the service provided. However, a small number of patients remained dissatisfied, for reasons possibly related to the workload of medical staff, the queuing system, or service times during peak hours.
PENGARUH SISTEM ANTRIAN DI LOKET PENDAFTARAN RAWAT JALAN TERHADAP KEPUASAN PASIEN DI PUSKESMAS DASAN TAPEN TAHUN 2024 Hartiwi, Septiani; Muhammad Habibullah Aminy; Lale Ajeng Khalifatun Wardani; Slamet Mardiyanto Rahayu; Fathurrahman
Nusadaya Journal of Multidiciplinary Studies Vol. 1 No. 9 (2024): Nusadaya Journal of Multidiciplinary Studies, November 2024
Publisher : LPPM, Akademi Administrasi Rumah Sakit Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66294/njms.v1i9.64

Abstract

This research is motivated by the increasing number of patient visits to the Dasan Tapen Community Health Center year by year, and the lack of specific research on the influence of the queueing system on patient satisfaction at the health facility. Inefficient queueing systems can cause long waiting times and negatively impact patient satisfaction. Although policies and socialization exist, many patients still do not comply with queueing rules, resulting in service delays and additional administrative burdens for officers. Previous research has also shown low patient satisfaction levels at other health facilities, making this research important to assess the situation at the Dasan Tapen Community Health Center. This study aims to determine the influence of the queueing system at the outpatient registration counter on the satisfaction of general patients at the Dasan Tapen Community Health Center. This research uses a quantitative approach with an associative design. The research sample consisted of 50 respondents selected using accidental sampling. Data were collected through questionnaires and observation. Data analysis uses simple linear regression, beginning with the validity and reliability test of the instrument. The t-test is used to test the significance of the influence of the independent variable (queueing system) on the dependent variable (patient satisfaction). The results of the validity and reliability test show that the research instrument is valid and reliable. Simple linear regression analysis shows a positive and significant influence between the queueing system and patient satisfaction (p < 0.05). A regression coefficient of 0.258 indicates a positive relationship, while an R-square value of 0.275 shows that 27.5% of the variation in patient satisfaction is explained by the queueing system; the rest is influenced by other factors. Respondent characteristics show that the majority of respondents are female and aged 17-25 years, with the highest level of education being high school/equivalent.
HUBUNGAN KEPUASAN PASIEN TERHADAP DAMPAK PELAYANAN BPJS KESEHATAN DI PUSKESMAS AIK MUAL KABUPATEN LOMBOK TENGAH PADA TAHUN 2024 Ardini, Aufa; Lale Ajeng Khalifatun Wardani; Muhammad Habibullah Aminy; Slamet Mardiyanto Rahayu; Fathurrahman; Muhammad Aditya Rachman
Nusadaya Journal of Multidiciplinary Studies Vol. 1 No. 9 (2024): Nusadaya Journal of Multidiciplinary Studies, November 2024
Publisher : LPPM, Akademi Administrasi Rumah Sakit Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66294/njms.v1i9.65

Abstract

Patient perceptions about the impact of BPJS health services with a good category of 89 people (89%) while the category is not good as many as 11 people (11%). Patient perceptions about patient satisfaction who feel satisfied as many as 95 people (95%) while those who feel dissatisfied as many as 5 people (5%). Based on the results of statistical tests obtained p value (Asymptotic Significance) Pearson Chi Square = 0.033 <α 0.05 (Significant) which means there is a significant relationship between patient satisfaction with the impact of BPJS health services at the Aik Mual Community Health Center, Central Lombok Regency. This means that the quality of environmental cleanliness factors will affect patient comfort, the better the quality of environmental cleanliness of the Community Health Center, the more comfortable the patient feels.
Co-Authors -, Srifridayanti Abdul Kadir Parewe, Andi Maulidinnawati Abdurahman Abdurrahman Abiburrahman Adhar Agus Muzakki ahmad arifin Ahmad Firdaus Ahmad Ridho Hidayat Aidil Fitriana, Imelda Yanti Ajeng Ayu Waryatun Akbar Iskandar Ala Purnawati Alam, Abdul Haris Khoirul Almi Yulistia Alwanda Alvianti, Vivian Ami Hartati Puji Raya Ananda Galang Wangsa5 Andhika Djalu Sembada Andi Yulia Muniar, Andi Yulia Andiana, Baiq Dewi Lita Andres, Mailla Dwi Andriadin, Andriadin Andrian Firdaus Andriana, Yuni ANGRIAWAN, RANDY Aprianti Apriliyanti, Rizki Ara Hidayat, Ara Ardini, Aufa Arif Rinaldi Aswian Editri Sutriandi Ayuni, Risa Dwi Azim, Pahrul B Erdiansyah Putra bahrun, sriwahyuni Bahtiar, Hariman Baiq Anita Febriana Baiq Santi Rengganis Bani Nurhakim Darmawaty, Ridha Daud Yahya Dea Marshanda Dela Andreya Deny Setiawan Dewi, Zulfiana dwi wahyono Dyah Utari Yusa Wardhani Eka Herlina Emelia, Herizka Risty erham, erham Fadia Puja Ainun Farah Zihatul F Farhat, Yasir Fikriansyah, Rizki Fitri Aulia Fitriati Galang Wangsa, Ananda Geovani, Andrea Hadlun Haer, Zuriatin Hairun nisa Hairunnisah Hakim, Sofyan Hana Labibah Hanifah Widiastuti Hariati, Niken Widyastuti Hartiwi, Septiani hendra cahyadi Heri Purnama Heriyanto Hermawati Gizi Hermawati, Arum Hidayat, Muh Adrian Juniarta Husaen Sudrajat Husna, Latifatul Ibrahim, Arnis Inrani Ichsan, Yoefaldy Ichwan Arifin Idris Parakkasi Iksan ILMA SATRIANA DEWI Intan Alia Kusuma Intoriqatul Khairiyah Ismail Mubarok Isnaini Nurwahyuni Jaja Jahari Juraidin Khaeri, Anas Khairiyani Khairul Muzakki Khairunisyah L M Samsu L.M.Samsu L.M.Syamsu Lale Ajeng Khalifatun Wardani Lalu Kesa Rahmatullah Latang, Muhammad Aslam Lia Nadia M. Kamari Ma'arij, Aman Magdalena Mahesa Alif Ariyanto MARTINI Mas'odah, Siti Maulidina Saputri, Rika MMSI Irfan ,S. Kom Moch. Yofaldy Ichsan Hasyim Mohamad Eri Rahadiana Muh. Adrian Juniarta Hidayat Muh. Apriansyah Muh. Sahiril Muhaemin, Dody Muhamad Rizki Fahmi Muhamma Habibullah Aminy Muhammad Akhyar Iqbal Muhammad Aminudin Muhammad Faried Muhammad Hasan Albana Muhammad Nasri Katman Muhammad Wisnu Khumaidi Muhammad, Saiful Munir, Fathul Muslihati Niken Pratiwi, Niken Nisrokyah Noris, M Nur ‘Azah Nur, Amri Muliawan Nurhidayat Nurhidayati Nurin Kumala Dewi Nursamsul Kustiawan Nursyahadah, Fitriati Nurvianti, Dewi Purnama, Rizki Wulan Puspita Dewi Putri Dian Dia Conia Rabiatul Adawiyah Rachman, Muhammad Aditya RACHMAN, Muhammad Aditya Rachman Rahmani Rahmat Firdaus Ramdan Irawan Rani Nurhasanah Ranti Manullang Ratih Nur Khasanah Ratna Wiana Ricky Andrian Riopandi, Lalu Ahmad Rizki, Imam Rizky Yudha Pratama Rochgiyanti Rosihan Anwar, Rosihan Rudi Kurniawan Sabik Khumaidi Safira Az Zahra Safitri, Juliana Sagaf, Umar Saharudin Sajiman Salman, Salmita Salsabiila Samlan Sam’un, Ahmad Sangadji, Muhammad Nur Sapitri, Liza Saraswati, Zenia F Sarbani Sharma, Karan Shofia Latifa Dewi Sinaga, Riyanto Siti Hairunnisa Siti Rahmadani Muchsi Slamet Mardiyanto Rahayu Sofyan, Syathir Sri Rahmiyati St. Zulaiha Nurhajarurahmah Suci Emilia Fitri Sulistia, Yunarti Sumainah Sutriandi, Aswian Editri Syafrudin Syainah, Ermina Syams, Mahmudah Syamsuddin Syamsuddin Syamsul Hadi Syamsul Ph.D M.A. Hadi Toni Irawan Triana Lidona Aprilani Triana Lidona Aprilani Trisno Wardy Putra Waisul Kurni Maulidi Widiyanto, Nur Wina Maulida Hapsari Winda Sukmani Yahya Yanti, Rusmini Yudha Pangestu, Randy Yuliantri, Rhoma Dwi Aria Yulistia, Almi Yupi Kuspandi Putra Zainal Abidin Zainal Arif Zainal Arifin Zaori, Sopian Zuhrah