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Analysis Of The Influence Of e-WOM On Shopee Online Purchase Decisions: Systematic Literature Review (SLR) With Bibliometrics Gunawan Santoso; Budi Eko Soetjipto; Madziatul Churiyah
Economics and Business Journal (ECBIS) Vol. 4 No. 4 (2026): May
Publisher : PT. Maju Malaqbi Makkarana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47353/ecbis.v4i4.355

Abstract

This study aims to analyze the influence of electronic word of mouth (eWOM) on online purchase decisions on the Shopee platform through the Systematic Literature Review (SLR) approach combined with bibliometric analysis. This study systematically examined various relevant scientific articles from reputable databases over a period of time to identify research trends, collaboration patterns, and developments of eWOM concepts in the context of e-commerce. The literature selection process was carried out using strict inclusion and exclusion criteria to ensure the quality and relevance of the studies analyzed. Furthermore, bibliometric analysis is used to map influential keywords, authors, and citation networks in this topic. The results showed that eWOM had a positive and significant influence on online purchasing decisions, which were mediated by trust factors, risk perception, information quality, and source credibility. In addition, it was found that the trend of eWOM research on the Shopee platform has increased significantly in line with the development of digital commerce and online review-based consumer behavior. This research contributes to enriching the literature review related to eWOM and provides practical implications for business people in optimizing digital marketing strategies based on consumer reviews.
The Influence Of Motivation And Organizational Culture On Psychological Well-Being Mediated By Employee Job Satisfaction: Systematic Literature Review (SLR) With Bibliometrics Agus Rahmat Santoso; Budi Eko Soetjipto; Ludi Wishnu Wardhana; Madziatul Churiyah
Economics and Business Journal (ECBIS) Vol. 4 No. 5 (2026)
Publisher : PT. Maju Malaqbi Makkarana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47353/ecbis.v4i5.375

Abstract

This study aims to analyze and map the development of scientific studies on the influence of motivation and organizational culture on the psychological well-being of employees with job satisfaction as a mediating variable through the Systematic Literature Review (SLR) approach combined with bibliometric analysis. The research method uses an SLR approach with the stages of identification, selection, feasibility, and inclusion of articles obtained from various reputable scientific databases. The articles analyzed are international and national journal publications that are relevant to the topics of work motivation, organizational culture, job satisfaction, and employee psychological well-being. Bibliometric analysis was carried out to identify research trends, publication developments, author collaborations, as well as keyword mapping that is often used in related research. The results show that work motivation and organizational culture play an important role in increasing employee job satisfaction, which ultimately contributes to improved psychological well-being in the workplace. Job satisfaction has been shown to function as a mediating variable that strengthens the relationship between organizational factors and employee psychological conditions. In addition, the results of bibliometric analysis show that research on employee psychological well-being has been growing in recent years with a focus on aspects of a healthy work environment, organizational support, and strategies to improve the quality of work life. The findings of this study provide theoretical and practical implications for the development of human resource management in creating a conducive work environment, increasing employee motivation, and building a positive organizational culture to support the psychological well-being of employees in a sustainable manner.
THE EFFECT OF EMPLOYEE WELL-BEING AND WORK-LIFE BALANCE ON EMPLOYEE PERFORMANCE THROUGH WORK ENGAGEMENT , WITH PERCEIVED ORGANIZATIONAL SUPPORT AS A MODERATING VARIABLE (A Case Study of Employees at PT. Saranajaya Serbaguna Malang) Salsabila Citra Devi; Budi Eko Soetjipto; Madziatul Churiyah
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 5 No. 6 (2026): MAY
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to analyze the influence of employee well-being and work-life balance on employee performance through work engagement , and examine the role of perceived organizational support as a moderating variable in the relationship between work engagement and employee performance . This study uses a quantitative approach with a descriptive and explanatory research design . The study population was 260 production employees of PT. Saranajaya Serbaguna Malang, with a sample of 156 respondents selected using proportionate stratified random sampling . Data were collected through a closed questionnaire based on a five-point Likert scale and analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM) with SmartPLS 4.0.9.9. The results showed that employee well-being and work-life balance had a positive and significant effect on employee performance and work engagement . Furthermore, work engagement was proven to have a positive and significant effect on employee performance . Mediation findings showed that work engagement partially mediated the influence of employee well-being and work-life balance on employee performance . In addition, perceived organizational support was proven to strengthen the relationship between work engagement and employee performance . Theoretically, this study extends the application of Social Exchange Theory to the context of the automotive component manufacturing industry in Indonesia. Practically, the results emphasize the importance of human resource management strategies focused on well-being, work-life balance, work engagement, and organizational support to improve production employee performance.
Co-Authors A. Rosyid Al Atok, A. Rosyid Al Abdulloh Abdulloh Ach. Amirudin Achmad Nuril Huda Adi Hermawansyah Afif Nur Rahmadi Agria Golda Vegetari Agung Winarno Agus Hermawan Agus Hermawan Agus Rahmat Santoso Agustin, Resty Ahmad Zaki Azzuhairi Aji Fitriani, Sofa Akhmad Sanhaji Alamsyahrony, Syahidi Alberta Adinata Amirudin ANANDA SETIAWAN Andaryanto, Andaryanto Andika Wulan Febriani Anindya, Dara Anita Nurgufriani Ari Sapto Ari Sapto Sapto Arief Rahman Hakim Arumdani, Kurnia Aulia Ramadhani Ayu Sukma Arsy Diana Bachtiar Wijaya Bayu Tri Cahya Binti Nurhaniyah Budi Utami Cici Anggraini Cindy Pramita Cipto Wardoyo Cristian Polamolo Danang Prastyo Dara Anindya Putri Umagapi Dayat, M Dewi Nurjannah Diah Saputri, Dilla Ajeng Diana Dwi Kusumasari Dianti, Ine Luna Didik Hariyanto Dwi Andre Vebriansyah Dwi Hasmidyani Dyah Arini Rudiningtyas Early Harison Mahardhika EFA WAHYU PRASTYANINGTYAS, EFA WAHYU Ely Siswanto Erfan Efendi Erita Febri Lestari Erna Retno Rahadjeng Ery Tri Djatmika RWW Esti Nurwulan Esvanti, Mirza Esy Nur Aisyah Etty Soesilowati Eva, Nur Fadali Rahman Fahma Diena Achmada Fajar Budiyanto Farij Ibadil Maula Farika Nursasi Fauji, Diah Ayu Septi Fazlur Rahman Rahawarin Fazri, Narotama Aulia Febriani, Evi Feri Andika Prasetya, Feri Andika Fika Dwi Rahmania Fulgentius Danardana Murwani Gleydis Harwida Gunawan Santoso Hadi Sumarsono Handoyo, Puji Handayati Hanif Rani Iswari Hanurawan, Fattah Hardika Hardika Hari Wahyono Haribowo, Siget Fitrianto Heri Pratikto Hetti Rahmawati Hety Mustika Ani Hikmawati, Kuncoro Aprilia I Made Suardana Ig Jarot Febri Setyo Wibowo Ika Andrini Farida Iklil Abdul Hamid Zuhri Imam Mukhlis Islami, Khansa Ismawati Ismawati Ismayantika Dyah Puspasari Ita Athia Ivan Widjaja Joko Kurniawan Joko Kurniawan Karina Kemala Sari Ketut Bayu Tresna Prasetya Kurniawan, Dediek Tri Landreas Utama Lie Laurentius Saptono Lestari, Erita Febri Ludi Wishnu Wardana Ludi Wishnu Wardana Ludi Wishnu Wardhana Ludi Wisnu Wardhana Ludi Wisnu Wardhana Ludi Wisnuwardhana M Dayat M Dayat M. Cholid Mawardi M. Dayat Madziatul Churiyah Mahmud Mahmud Mahmud Mahmud Martha, Jefry Aulia Martin Martin Masula, Fariham Meidiaputri, Riza Dwi Miranti, Liana Moh. Abd. Rahman Mohammad Zainuddin, Mohammad Mufti Amirul Mu'minin Muhammad Maulana Ibrahim Muhammad Tody Arsyianto Muhizan Tamimi Mukhamad Najib Mulyono, Lia Anggraini Nafisah, A’isy Fiklil Nasihiyah Purwaning Wulan Nilamsari, Dwi Nurika Restuningdiah Oktaviani Putri Dita Oktavianti, Indira Pasha, Belvania Maulidhya Petrus Logo Radja Prabu Nurdin Pramita, Cindy Prastyo, Danang Prayoga, Bhima Erlangga Sukma Prita Prasetya Puji Handayati Purwanitasari, Lili Putri, Rifqa Faulia Rachman, Tutut Arif Ramadhani, Aulia Ramadhani Ramandhita Dwi Pranata Ranny Fitria Puspitasari Ratna Dwi Nastiti Rita Anggraini Rahayu Rita Anggraini Rahayu Salsabila Citra Devi Saptaria, Lina Sapto, Ari Sapto Saputra, Muhamad Ajye Silky Roudhotus Sa’adah Siti Malikhah Towaf Siti Markhamah Siti Zullaikah Multina Putri Sopiah, Sopiah Sopiah, Sopiah Sri Umi Mintarti Subhan, Ega Saiful Sudarmiatin Suganda, Surya Sugeng Hadi Utomo Suharto Suharto Suranto Suranto Syamsul Hadi Syamsul Hadi Syihabudhin SYIHABUDIN, SYIHABUDIN Tamam, Moh. Badrut Tasnim Nikmatullah Realita Titisari Ambarwati Tutut Chusniyah Uki Yonda Asepta Umar Hamdani Utami Widiati Utami, Rizki Amalia Victorio Chipta Gregory Manus Vidya Damayanti Wahjoedi Wahjoedi Wahjoedi Wahyuningsih, Yuli Wahyuningtiyas, Nanik Wardhana, Ludi Wishnu Wardhana, Ludi Wisnu Wening Patmi Rahayu Wenny Eka Prasetiawan Wicaksono, Ahmad Tibrizi Soni Witjaksono Adi Pangestu Yenny Fardilla Yohanes Wibisono Yudiarto Perdana Putra Yuli Soesetio Zenitha Kurnia Putri