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Journal : International Journal Of Science, Technology

Small To Medium Enterpirses In The Digital Era On Line Shop Professional Community (Kaji) In East Java Idham, Idham; Made, Henni; Dewi Fitrianingsih, Sri; Bin Mukhtar, Dzulkifli
International Journal of Science, Technology & Management Vol. 5 No. 1 (2024): January 2024
Publisher : Publisher Cv. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46729/ijstm.v5i1.1040

Abstract

Small To Medium Enterpirses In The Digital Era On Line Shop Professional Community (Kaji) In East Java. The contribution of SMEs has had an impact on the regional and national economy (Bunga, 2022), the growth and development of SMEs in Indonesia cannot be separated from the various challenges faced, the economic crisis that occurred at the end of 1997 brought multi-economic impacts, including SMEs (Tejasari, 2008), the impact of Covid 19 which occurred in early 2020, the impact of the global economy occurred as a whole. SMEs also felt the same impact with the independence that SMEs have, being able to overcome global economic challenges (Aksan, 2022), entering the digital era. East Java UKM (KAJI) is faced with online shop UKM must be able to take a role and control the market so that the existence of SMEs is not eroded by digitalization, especially online shops. Legitimacy theory focuses on interactions between companies and society based on legitimacy theory, namely that a "social contract" occurs between companies and the community where the company operates and uses economic resources. It explains the concept of social contract, all social institutions, including companies, operate in society through social contracts, both explicit and implicit, their survival and growth is based on what consists of, the final result (social output) provided to the wider community, the distribution of economic, social and political benefits. to groups according to their power (Gray, 2001). The research method used in the research is qualitative analysis of case studies. Single case case study is used to obtain data from various primary and secondary research sources (observations, artifacts, archives, documents, interviews, multiple sources), is a research strategy involving one or more cases (multi cases) creating theoretical constructions, middle range propositions or theories based on empirical fact cases (Eisenhardt, 1989). The results of the research and discussion can be concluded that the existence of East Java UKM (KAJI) is described as follows: a. Able to support the family economy as an alternative source of family income, b. The existence of KAJI East Java, facilitates UKMs to establish friendly relations between UKMs, c. Market opportunities are still limited. SMEs still have difficulty marketing SME products. e. The attention received by SMEs in business development and capital assistance has not been maximized, f. Lack of innovation and creativity among SMEs. Suggestions for the existence of SMEs should receive more attention, especially in policies that support the existence of SMEs, especially the policy of implementing online shops to ensure the continuity of the existence of SMEs.
Public Manajemen Servicc Policy Healtt Services In The City Of Palu, Central Sulawesi Idham, Idham
International Journal of Science, Technology & Management Vol. 5 No. 3 (2024): May 2024
Publisher : Publisher Cv. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46729/ijstm.v5i3.1086

Abstract

Determination of the target of disease sufferers is determined by the regional head using the latest basic health research data determined by the Minister of Health (Palu City Health Office, 2022). Aspects of the carrying capacity of the implementation organization, the application of policies has not been going well because community constraints are not compliant with the treatment that causes lack of control of diseases suffered. The development of theory through case studies, is one of the research strategies involving one creating theoretical construction, proposition or theory of the middle range based on cases and empirical facts (Eisenhardt, 1989). Organizing SPM, the Minister of Domestic Affairs of the Republic of Indonesia issued Regulation Number 59 of 2021 concerning the application of minimum service standards then this circular is a reference to the local government to be able to issue a Governor Regulation on the Application of the Minimum Service Standards for 2023 issued on May 24, 2023 where the implementation of the application Minimum service standards include the type and quality of basic services starting from the application, monitoring, evalaution, handling issues and problems in the application of minimum service standards in the regions as regulated in the provisions of Governor Regulation Number 23 of 2022 concerning the application of Minimum Service Standards (Pergub, 2023). Aspects of the carrying capacity of the implementing organization, the application of this policy has not been going well because of the existence of several obstacles such as there are still people who are not compliant with anti -hypertensive treatment that causes lack of blood pressure control. Judging from the aspect of the carrying capacity of the implementation organization, the application of this policy has not been well going well in the Puskesmas in the Palu coat, due to several obstacles such as there are still people who are not compliant with anti -hypertension treatment that causes lack of disease control.
Department Of Management, Faculty Of Economics And Business, Unisa Palu Information Technology Towards The Effectiveness Process For Supply Chain Management Idham, Idham; Adfar, Mohamad
International Journal of Science, Technology & Management Vol. 5 No. 4 (2024): July 2024
Publisher : Publisher Cv. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46729/ijstm.v5i4.1132

Abstract

Prove the effectiveness and efficiency of supply chain management through the application of a StartUp product. The methodology used in this research is a qualitative approach, namely through participatory observation, depending on experience, case studies and other literature related to measuring the effectiveness and efficiency of Supply Chain Management through the application of a StartUp product. It seeks to integrate work in supply chain management, by implementing a StartUp product into one partnership. Cooperation that results in effectiveness and efficiency in the scope of work. The findings obtained are effective ProductStartUp and efficiency of Supply Chain Management, namely by facilitating information, logistics, making references, strategies and reducing risks as well as reducing costs and reducing the risk of reducing complaints, and increasing satisfaction. This research provides many fields, where researchers can complete additional research and develop further research agendas. Originality value - This paper provides some insight into the effectiveness and efficiency of Supply Chain Management, focusing on facilitating information, logistics, making references, strategies and reducing risks while also reducing the cost of reducing complaints, and increasing satisfaction. towards supply chain management.
Emotional Experience On E Wom Swiss Bell Silae Hotel In Palu City, Central Sulawesi Idham, Idham; Yasin, Mohamad; Bin Muhtar, Dzulkifli; Wahab, Abdul
International Journal of Science, Technology & Management Vol. 5 No. 4 (2024): July 2024
Publisher : Publisher Cv. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46729/ijstm.v5i4.1156

Abstract

Service Quality (SQ), Customer Satisfaction (CS), and Positive Emotional Experience (PEE) have the effect of increasing the positive eWOM of hotel visits. Positive eWOM is a review of the experience felt by consumers who have had a good experience after staying at a hotel. The aim of the research is to test whether Service Quality, Customer Satisfaction (CS), and Positive Emotional Experience, have an influence on increasing positive eWOM visits to Swiss Bel Hotel Silae Palu, based on the Traveloka hotel reservation application site. The aim of the research is the influence of customer satisfaction on eWOM Swiss Bel Hotel Silae Palu. identify the influence of service quality on eWOM of Swiss Bel Hotel Silae Palu. What is the influence of positive emotional experience on eWOM Swiss Bel Hotel Silae Palu. Service quality is important for companies facing competition in the market, satisfying consumer needs and desires, paying attention to service quality (Maulana, 2016). Using quantitative uses numerical measurements. The influence of the Independent Variable on the Dependent Variable is concluded, Customer Satisfaction of the Swiss Bell Silae Hotel in Palu City, has a significant influence on the eWOM of the Swiss Bell Silae Hotel in Palu City. Service Quality provided by the Swiss Bell Silae Hotel in Palu City has a significant influence on the eWOM of the Swiss Bell Silae Hotel in Palu City, Positive Emotional Experience of Swiss Bell Silae Hotel customers in Palu City has a significant influence on Customer Satisfaction of the Swiss Bell Silae Hotel in Palu City. Positive Emotional Experience of Swiss Bell Silae Hotel customers in Palu City has a significant influence on the eWOM of Swiss Bell Silae Hotel in Palu City.
Co-Authors Abd Rahman Hamid, Abd Rahman Abd. Wahid Abda Abda Abdul Wahab Abdullah, Wahidah Abidin Nurdin Adfar, Mohamad Adipta, Marazaenal Afdah, Afdah Agus Hermanto Agus Hermanto Ahmad Sam’un Akhirudin, Muhammad Towil Akhmad, Akhmad Al Idrus, Albar Aminah, Titik Aminuddin Aminuddin Anggarista, Randa Anggreni, Anggreni Anthon Monde Ardinal, Benni Arif Rahman Arsyad, Abd. Rahman Asfani, Rahimah Aswar Aswar Ayyub, Muh Azis, Muhammad Nur Ichsan Badjamal, Faegah A Bin Muhtar, Dzulkifli Bin Mukhtar, Dzulkifli Budiyanto Budiyanto Burhanuddin Haji Nasir Burhanuddin Nasir Busroni, Busroni Busrono, Lalu Muhammad Butar Butar, Tomy Mangaratua Dalif, M. Dance Tangkesalu Dandung Budi Yuwono, Dandung Budi darwis darwis, darwis Dasarja, Lalu Butsiawan Dewi Fitrianingsih, Sri Dinata, Imam Dinata, Muhammad Imam Dwi Putri Melati Efa Rodiah Nur Endang Sri Maruti Erniyanti Erniyanti Fadjrih Asik, Nur Fadlan Fadlan Fadllan Fadllan Fahmi, Farizan Fajri, Aswadil Febriansyah Febriansyah Fernando, Ricky Septian Fitri Astutik, Fitri Flora Pasaru Ginting, Sejahtera Imanuel Guntara, Muhammad Hafiz, Wahyudin Haj, Rizki Qomarul Hamid, Wardiah Hamsiati, Hamsiati Hanafiah Hanafiah, Hanafiah Hapsari, Winda Harmain, Ahmad Harry Kurniawan Hasriyanty Hasriyanty Husain Hutagalung, Bangun Nauli Idrus, Talhah Al Ilham Ilham IRWAN LAKANI Ismail Ismail Istiyanto, Ryan Jaeka, Farida Jamal Rauf Husain Januri, Januri Jemmy Rumengan Jusriadi Kahar, Karmila Khadijah, Siti Nur Kila, Syahrir Kusuma, Juanda La Ode Dzakir Labandingi Latoki Lamijo, Lamijo Lenny Nadriana Lina Maulidiana Lisda, Lisda Made, Henni Makmur Makmur Manik, Regen Marannu, Baso Mardianto, Andi Barkan Marjun, Marjun Marta, Andhyka Masnun Masnun Masnur Masnur Mato, Muhammad Gibran Cindur Mawarzani, Sapka Moch Anjas Aprihartha Moh. Hibban Toana Moh. Yunus Muchammad Ibnu Muzakir Muhammad Nur Muhammad Rizkillah Muhammad Yasin Mujizatullah, Mujizatullah Mursyid Djawas Muslim Zainuddin Mutmainah Mutmainah Muzakir Muzakki, Agus Nensia, Nensia Ng, Paulus Jimmytheja Ningsih, Nindi Puspita Wahyu Novriwan, Novriwan Nur Asmiani Nur Edy Nur Khasanah Nurapiah Nurapiah, Nurapiah Nurmiati Muchlis Nursalam Nursalam Palinggi, Yonathan Parameshwara, Parameshwara Partiwi, Marlia Prasetyasari, Christiani Pratiwi, Dita Retno Purba, Cordyn Parulian Tuah Purba, Master Sahat Purwoko, Tedy Raden Mohamad Herdian Bhakti Rahmawati, Nisvi Putri Ramlam, Ramlam Rapitasari , Diana Ratna Kumala Sari, Ratna Kumala Rendy Renaldy Ria Delta Ridwan, Muhammad Saleh Rika Santina Rina Angelina Rismawidiawati, Rismawidiawati Robianti, Masayu Rofiah, Chusnul Rokimin, Rokimin Roni Tabroni Rosika, Herliana Rosmini Rosmini Rozali, Rozali Rumagit, Joni Sahabudin Sahabudin, Sahabudin Saimi, Saimi Saleha Saleha Sam'un, Ahmad Samiyono, Samiyono Sam’un, Ahmad Santi, I Gusti Ayu Diah Gita Kartika SANWANI SANWANI, SANWANI Sari, Nilam Anggar Selamet Riadi Selamet Riadi Setiadi, Kotot Setiawan, Muhamad Fikri Sewang, Anwar Siadari Parohha, Lagat Sri Anjar Lasmini Sri Zanariyah Subair, Muh. Suhardi Suhardi Sujarwadi, Sujarwadi Sulaeman Sulaeman Sulistianingsih, Nani Syahruddin.s, Syahruddin.S Syamsiar, Syamsiar Syamsurijal Syamsurijal, Syamsurijal Tarigan, Rudy Tarsono Ulfiani Rahman Umar , Muhammad Usman Made Usman Nomay, Usman Wahyuni Saputri, Julia Wan Sulaiman, Wan Shahrazad Washliaty, Laily Wendy Melfa Yacob, Ardyansyah YANTI, RAHMI Yasin Mohamad Yohanis Tambing Yudana, I Kadek Yuliadi Yuliadi Yuliati - Yusuf, Siti Agrippina Alodia Zahratul Idami