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Consumer perceptions of product and service quality; a case study of AS Photography's management information system Tafsiruddin, Muh; Saefullah, Aep; Noor, M.Arief; syafran, syafran; Nurhakim, Rahman
Jurnal Mantik Vol. 8 No. 1 (2024): May: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v8i1.5000

Abstract

Management information systems are an important part of AS Photography in managing business processes effectively and efficiently to improve the quality of products and services. The purpose of this study was to analyse the perceptions of AS Photography Kuningan consumers regarding information system management on product and service quality. This research uses a phenomenological approach in order to focus on individual perceptions, namely consumers of AS Fotografi Kuningan as participants by conducting semi-structured interviews. Qualitative data analysis techniques were applied using NVivo assistance. The results showed that the management information system has a positive impact on the quality of products and services at AS Fotografi Kuningan. There are six elements that can affect the quality of photography services, namely product quality, service quality, consumer value-added experience, the influence of the AS Photography Management Information System, and consumer use of the SIM application. The function of the Management Information System helps in AS Fotografi Kuningan, namely managing customer data, organising work agenda schedules, managing inventory of goods, managing company cash flow, performance analysis, project management, marketing and promotion, data security, team collaboration, increasing operational efficiency. The implications of this research indicate that Management Information Systems can be an effective tool to improve the quality of photography products and services. The management of AS Kuningan Photography needs to utilize SIM optimally to improve competitiveness in the photography industry
Penggunaan Platform Akademik Untuk Meningkatkan Publikasi Karya Ilmiah; Evaluasi Kinerja Dosen STIE Ganesha Adi Wicaksono; Aep Saefullah; Hendra Candra; Moh Tahang
Harmoni Pendidikan : Jurnal Ilmu Pendidikan Vol. 1 No. 2 (2024): Mei : Harmoni Pendidikan : Jurnal Ilmu Pendidikan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/hardik.v1i2.195

Abstract

This study aims to analyze the use of Google Scholar, SINTA, and BIMA platforms in improving the quality and quantity of academic publications as indicators of lecturer performance evaluation at the Ganesha College of Economics (STIE). The research was conducted for three months from February to April 2023. The method used a qualitative approach with a case study involving 67 lecturers of S1 Management, S1 Accounting and S2 Management of STIE Ganesha. Data collection techniques through literature studies, interviews, and observations. Data analysis was carried out using descriptive and comparative analysis techniques. The results showed that 45 permanent lecturers of STIE Ganesha had used the academic platform, namely Google Scholar and SINTA. And 67 other people already have a BIMA account. The obstacles of lecturers include a) Lack of awareness of lecturers in research, b) Research intention and interest are still weak, c) Do not understand how to use academic platforms, d) Technical ability to make research articles is not the same. The solution to anticipate it by: a) Providing training, socialization or technical support for lecturers in the use of academic platforms, b) Providing intensive assistance to lecturers every time in Writing Academic Skills. The role of the STIE Ganesha Research and Community Service Institute (LPPM) as an institution that handles lecturer research is very important in encouraging an increase in the publication of scientific papers by lecturers. The research limits the scope of the use of academic platforms for STIE Ganesha lecturers, it is hoped that wider research development can be carried out related to the publication of scientific papers by lecturers. This research contributes to knowledge insights for the general public in the use of academic platform tools. The research results are expected to provide input for educational institutions to improve the lecturer performance evaluation system and provide better support for improving the quality and quantity of lecturers' academic publications.
Strategi Promosi dalam Menghadapi Persaingan Global Ditinjau dari Etika Bisnis Islam Jazuli, Khanif; Fauza, Nilna; Saefullah, Aep; Suharmanto, Suharmanto
Commodities, Journal of Economic and Business Vol 5 No 1 (2024): July 2024
Publisher : FKDP (Forum Komunikasi Dosen Peneliti)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59689/commo.v5i1.1007

Abstract

In response to the increasingly competitive and uncertain business environment, promotional strategies are crucial for companies to sustain and grow. This study aims to analyze the promotional strategies implemented by TPKU Jombang in facing global competition, with a focus on the application of Islamic business ethics. A qualitative descriptive method with a case study approach was employed, involving data collection through interviews, participant observation, and document analysis. The findings reveal that TPKU relies on word-of-mouth promotion as its main strategy, which has proven effective in attracting and retaining customers. However, the company faces challenges in utilizing digital technology to expand its promotional reach, primarily due to limited technological knowledge among its employees. Additionally, the application of Islamic business ethics principles, such as honesty and transparency, plays a crucial role in building consumer trust and maintaining the company's reputation. Therefore, to remain competitive in the global market, TPKU should consider integrating digital technology into its promotional strategies while upholding Islamic ethical principles.
ANALISIS MANAJEMEN WAKAF PRODUKTIF DALAM MENINGKATKAN KESEJAHTERAAN MASYARAKAT DI LOMBOK TIMUR Santoso, Aprih; Saefullah, Aep; Sattar, Sattar; Hartoto, Witjaksono Eko; Wahdi, Nirsetyo
BBM (Buletin Bisnis & Manajemen) Vol 10, No 2 (2024): Vol 10, No 2 (2024)
Publisher : Universitas YPPI Rembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47686/bbm.v10i2.706

Abstract

Waqf has a great conribution, especially when Islam began to develop, without waqf the development of muslims would be more difficult. Waqf is now the door of Islamic economy which is a potential alternative, when it is developed and managed properly, it can accelerate economic growth which ultimately is able to prosper the people. This study aims to analyze the mechanism of the productive waqf management strategy on waqf land in improving the welfare of the community in East Lombok. The research used the descriptive method with qualitative analysis and data were collected through interviews, observation and documentation. The secondary data collected from documents and texts related to the research topic, be it books, articles  journals, or others. The results showed that the productive waqf management strategy on waqf land in East Lombok is through planning objectives, forming a productive waqf management team, fulfilling infrastructure, conducting supervision and evaluation. To empower existing of waqf land, it needs to be managed and productive according to the condition of land, so that the waqf object itself provides benefits and can be improve the welfare of the people. In other words, the more waqf land, the more prosperous the community. The more professional the waqf management nadzir, the more prosperous the community and the greater the level of community economic capacity, the higher level of community welfare.
Evaluasi Pelaksanaan Program Pembinaan Mahasiswa Wirausaha (P2MW) STIE Ganesha Tahun 2022 Saefullah, Aep; Arza, Zubair; Putra, Devid; Fadli, Ahmad; Aisha, Neila
Nuansa Akademik: Jurnal Pembangunan Masyarakat Vol. 8 No. 2 (2023)
Publisher : Lembaga Dakwah dan Pembangunan Masyarakat Universitas Cokroaminoto Yogyakarta (LDPM UCY)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47200/jnajpm.v8i2.1686

Abstract

Three company groups made up of ten Ganesha College of Economics students took part in the Student Entrepreneurship Development Program (P2MW) Kemdikbud Ristek in 2022. Within the context of higher education, the P2MW program promotes the enhancement and development of students' entrepreneurial skills. This study intends to evaluate the P2MW implementation that took place within STIE Ganesha for 4 months, from August to November 2022. A descriptive qualitative approach is used in this study. Through observation, reading, and interviews, data were gathered and processed. P2MW had a significant favorable effect on universities, instructors, and students, according to the findings. Additionally, because they don't understand the program, supervisors and students may encounter difficulties implementing P2MW's digital reporting mechanisms. The Belmawa Kemdikbud Ristek rules ensure that P2MW STIE Ganesha's deployment is successful. Universities are urged to offer more support to instructors and students in entrepreneurship so that they are better equipped to participate in the next program.
PENGOLAHAN BUAH NANAS UPAYA PEMBERDAYAAN USAHA KPH WARGA TRANS DI DESA SUNGAI BESAR KABUPATEN KETAPANG Saefullah, Aep; As’ad, Ihwana; Maulidiana, Lina; Lidyawati, Anna; Lestari, Lilla Puji; Nurasiah, Nurasiah
E-Amal: Jurnal Pengabdian Kepada Masyarakat Vol 4 No 2: Mei-Agustus 2024
Publisher : LP2M STP Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47492/eamal.v4i2.3202

Abstract

This community service is part of the Team Based Project of the 2021 Independent Campus Young Fighters Program organized by the Ministry of Social Affairs in collaboration with the Ministry of Education and Culture, Research and Technology and the Ministry of Religion of the Republic of Indonesia. The activity was carried out from November 15 to December 11, 2022 to four transmigration community groups consisting of 38 beneficiary families of the Family Hope Program (PKH) Sungai Besar Village, South Matan Hilir District, Ketapang Regency, West Kalimantan Province. The activity organizers consisted of 6 lecturers and 3 students of the Ministry of Social Affairs Merdeka Campus Young Fighters from various universities. The activity method is used by socializing pineapple fruit processing, training on marketing strategies for processed pineapple fruit products, pretest and post test and monitoring evaluation. The results showed that based on community service activities, this activity was significantly beneficial to residents. This program has opened up opportunities for residents to develop skills in processing available natural resources, such as pineapple fruit, into marketable products. The participation of Sungai Besar Village residents in the socialization of pineapple fruit processing is very positive and enthusiasm is high for this business development opportunity. Constraints encountered, (1) variations in participants' educational backgrounds and experiences led to differences in their speed and ability to understand the material. (2) Limited access to resources. (3) Use of technical language and terms in the materials. (4) time availability. (5) Concerns about business sustainability and economic risks were also raised. The 4P (Product, Price, Place Promotion) marketing training provided the importance of developing attractive products, appropriate pricing, efficient distribution strategies, and promotions that reach the target audience. This activity not only improves their ability in the technical aspects of product processing, but also in the business and marketing aspects that will help them earn wages or profits. This program not only provides new skills, but also encourages the economic independence of trans people. They become more productive, can utilize local potential, and contribute to the family and community economy. 4 Indicators of the program's success include the ability of residents, Sungai Besar Village becoming a tourist destination icon for pineapple processed souvenirs, increasing community income and utilization of peatlands into pineapple cultivation land
FAKTOR FAKTOR YANG MEMPENGARUHI KEPUASAN DAN LOYALITAS KONSUMEN DI UD. MEKAR JAYA BUAH KOTA TANGERANG: (Studi Kasus Kepuasan Konsumen di UD. Mekar Jaya Buah) Ahmad Nursodik; Aep Saefullah; Usman Ali; Sonia Destiana; Putri Lolyta; Ramadani Pardian; Patria Adiguna
Jurnal Multidisiplin Indonesia Vol. 1 No. 3 (2023): September : Jurnal Multidisiplin Indonesia
Publisher : PT. ALHAFI BERKAH INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62007/joumi.v1i3.98

Abstract

This study aims to identify factors that influence customer satisfaction and loyalty at UD. Mekar Jaya Buah, a fruit trading company in Tangerang City. As business competition is getting tougher, a deep understanding of customer satisfaction and loyalty is essential to develop effective marketing strategies. This research uses a descriptive qualitative approach which was conducted for two months, from June to July 2023. Data collection techniques through interviews, observation, and literature. The results revealed that product quality and customer service are the main factors that influence consumer satisfaction and loyalty. Consumers value high-quality products and positive interactions with service staff. Prices that match the value of the product also contribute to consumer satisfaction. Other factors include ease of access, shopping convenience, and feelings of attachment to the brand. The implication of this research is the need for UD. Mekar Jaya Buah to continuously improve the quality of products and services, and consider the right pricing strategy. A better understanding of consumer preferences and expectations will help companies design more careful marketing strategies. In addition, this research also contributes to further understanding of the dynamics of consumer behavior in the context of the fruit trading industry.
Pelatihan pemutakhiran akun Sinta dan akun Bima bagi dosen tetap STIE Ganesha, Jakarta Hendra Candra; Ahmad Fadli; Aep Saefullah; Ramadani Pardian; Putri Noor Ramayanti; Haria Saputri; Sutariyono Sutariyono; Yandi Asmana; Ujang Kusnaedi
SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan Vol 8, No 2 (2024): June
Publisher : Universitas Muhammadiyah Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31764/jpmb.v8i2.22858

Abstract

AbstrakPada lingkungan akademisi khususnya dosen pasti sudah sangat familiar dengan yang namanya website SINTA dan website BIMA. Adapun tujuan dari kegiatan ini adalah untuk filtering dosen-dosen yang belum memiliki akun SINTA dan BIMA di lingkungan STIE GANESHA kemudian dilakukan pemutakhiran dengan cara updating, upgrading dan syncronzing pada akun-akun tersebut. Metode yang digunakan pada kegiatan PKM ini adalah metode ceramah dan praktek langsung. Adapun hasil dari kegiatan PKM ini adalah seluruh dosen telah di buatkan akun BIMA yang nantinya dapat digunakan ketika ingin mengajukan proposal dana hibah penelitian dari KEMENBUDRISTEK, sedangkan untuk akun SINTA, jumlah dosen yang telah memiliki akun adalah sebanyak 34 Dosen dan setelah terselenggarakan kegiatan ini jumlahnya menjadi 44 Dosen yang berarti bertambah 10 Dosen dan juga seluruh dosen yang hadir diberikan workshop tentang bagaimana cara input dan sinkronisasi karya tulis yang telah mereka terbitkan di jurnal nasional maupun internasional kedalam akun SINTA mereka dengan tujuan untuk mendapatkan score SINTA.Kata kunci: pelatihan; akun sinta; akun bima; STIE Ganesha AbstractIn the academic environment, especially lecturers, they must be very familiar with the name SINTA website and BIMA website. The purpose of this activity is to filter lecturers who do not yet have SINTA and BIMA accounts within STIE GANESHA with the steps updating, upgrading and syncronzing these accounts. The methods used in this PKM activity are lecture methods and direct practice. The result of this PKM activity is that all lecturers are created a BIMA account which can later be used when they want to submit a research grant proposal from the Ministry of Culture and Technology, while for the SINTA account, the number of lecturers who already have an account is 34 lecturers and after this activity is held the number becomes 44 lecturers which means an increase of 10 lecturers and also all lecturers who attend are given workshops on how to input and synchronization of papers they have published in national and international journals into their SINTA accounts with the aim of obtaining SINTA scores. Keywords: training; sinta account; bima account; STIE Ganesha
Wanita dan Entrepreneurship Rumahan Melalui Manajemen Posyandu di Jombang Ciputat Halim Tjiwidjaja; Sutariyono Sutariyono; Aep Saefullah
OPTIMAL Jurnal Ekonomi dan Manajemen Vol. 3 No. 4 (2023): Desember : Jurnal Ekonomi dan Manajemen
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/optimal.v3i4.4465

Abstract

The current less than favorable economic conditions require people to play an active role in fulfilling their daily needs. Empowering women through the MSME sector is expected to help increase income, reduce poverty levels, increase knowledge and quality of human resources and prepare women's communities to become home-based entrepreneurial communities that can help support the family economy and contribute to improving community welfare and the national economy. Economic empowerment/entrepreneurship through women's activity groups such as posyandu groups is a form of effort or process to increase awareness, willingness to improve the economy or family (community) standard of living. The research method used by researchers is a descriptive method with a qualitative approach, collection techniques using observation techniques and interview techniques with women members of posyandu in Jombang, South Tangerang. The aim of this research is to describe how interested posyandu members are in entrepreneurship to develop the community economy which has implications for reducing poverty and increasing community welfare. The research results showed that the counseling participants strongly agreed that to improve welfare/reduce poverty, you must open a home business. This is shown by the enthusiasm and enthusiasm of the counseling participants and the questions asked regarding how posyandu members/women start home businesses.
Pelatihan Olah Data Penelitian Kuantitatif Menggunakan Aplikasi Olahdata Statistik SPSS, AMOS, JASP, EVIEWS, Dan SMART-PLS kepada Dosen Dan Mahasiswa STIE Ganesha Sofyan, Mohammad; Saefullah, Aep
Gudang Jurnal Pengabdian Masyarakat Vol. 3 No. 1 (2025): GJPM - JANUARI
Publisher : PT. Gudang Pustaka Cendekia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59435/gjpm.v3i1.1414

Abstract

Pelatihan olah data penelitian kuantitatif merupakan salah satu bentuk pengabdian kepada masyarakat yang bertujuan untuk meningkatkan kompetensi akademik dosen dan mahasiswa dalam analisis data. Kegiatan ini dilaksanakan di STIE Ganesha dengan fokus pada penggunaan aplikasi statistik seperti SPSS, AMOS, JASP, EVIEWS, dan SMART-PLS. Metode pelaksanaan mencakup ceramah interaktif, praktik langsung, diskusi kelompok, serta uji kompetensi guna memastikan pemahaman peserta. Hasil pelatihan menunjukkan bahwa 90% peserta memahami dasar penggunaan aplikasi statistik, sementara 85% berhasil menyelesaikan studi kasus dengan baik. Kendala utama yang dihadapi adalah perbedaan tingkat pemahaman peserta dan keterbatasan waktu untuk eksplorasi mendalam pada aplikasi tertentu. Umpan balik peserta menunjukkan antusiasme yang tinggi dan menyarankan adanya pelatihan lanjutan dengan fokus yang lebih spesifik. Dengan demikian, pelatihan ini berhasil meningkatkan kompetensi analisis data kuantitatif bagi peserta dan diharapkan dapat menjadi program berkelanjutan dalam mendukung kualitas penelitian akademik di STIE Ganesha.
Co-Authors Abas, Farhat Abdul Hafidz Abdul Hamid Abdul Kohar Abdul Kohar Abdul Kohar Adam Samsudin Noor Adam Samsudin Noor Adhy Firdaus Adi Wicaksono Adi Wicaksono Adinda Novita Andhini Adinda Putri Aulia Agustina, Annisa Agya Mutia Alifta Ahhari, Ayu Ahmad Fadli Ahmad Fadli Ahmad Fadli Ahmad Nursodik Akhyar, Inzalul Akmas, Nabila Alifi Restu Putera Ambar Syafirlah Amelia Meisya Putri Amelia Suci Rahmadini Ananda Adam Naufal Yahya Aprih Santoso Arda, Devid Putra Ardianto, Marsidi Arief Sahreza Arief Syahreza Arief Syahreza Arik Siswanto Asep Riandi Asep Surya Lesmana Astanto, Tri As’ad, Ihwana Azahra, Hanum Azizah Musyafia Budi Prajogo Cinta Rahmi Delima Indah Permatasari Desy Yana Safitri Diah Afrianti Rahayu DINDA WULANDARI Eka Dea Safitri Ekky Noviar Eko Sutrisno, Eko Elvira Sitna Hajar Elvira Sitna Hajar Elvira Syahrani Elya Nurzanah Emizatul Aini Emizatul Aini Evi Fauziah Mitagani Fahri Fahri Fahri Fahri Farhat Abas Farhat Abas Firmansyah Firmansyah Fisy Amalia Fuad Gagarin Siregar Fuad Siregar Fuad Siregar Fuad Siregar Gaffar, Ichsan Hajarudin Hajarudin Halim Tjiwidjaja Halim Tjiwijdjaja Haria Saputri Hartoto, Witjaksono Eko Haryono Haryono Hasbibi Paokuma Hendra Candra Hendy Tannady Heni Pujiastuti Hilda Fariha Hilda Fariha Hilda Fariha Ibah Misbah Ibah Misbah Ibah Misbah Ichsan Gaffar Idrisi Raliya Putera Idrisi Raliya Putra Idrisi Raliya Putra Ika Agustina Ika Agustina Ika Fatmasari Imelda Krisanti Indriyani Istiningsih, Nurmayani Iwan Henri Kusnadi Iwan Kurnia Gea Jayaun Jayaun Jayaun Jazuli, Khanif Joned C. Saksana Joned Ceilandra Saksana Joned Ceilandra Saksana Joned Ceilendra Saksana Kelvin Putra Pratama Khoirul Anam Khoirul Ibad Kuraesin, Arlis Dewi Laela Punky Azzahra Lena Farsiah Lesmana, Asep Surya Lidyawati, Anna Lilla Puji Lestari Lina Maulidiana Lusi Fitriyani M Khairul Umam M. Islah M. Nurhidayat M. Tafsiruddin M.Tafsiruddin Magdalena Magdalena Mahilan, Ahdan Marhawati, Marhawati Melati Puspita Hakim Melati Suci Anjar Kusuma Meriza, Hayuna Miftah Febrianti Moeljono Moeljono Moh Islah Moh. Tahang Mohammad Ruvi Mohammad Sofyan Muhamad Nurhidayat Muhammad Arief Noor Muhammad Arief Noor Muhammad Fadly Yuliansyah Muhammad Ramdhan Muhammad Ridwan Muharifah, Isnaini Muksin, Muhamad Mulasih, Siti Muriany, Elvita Nabila Akmas Neila Aisha Nilna Fauza Noor, M. Arief Noor, M.Arief Noviar, Ekky Novitara Anggraeni Nur Aisyah Nurasiah Nurasiah Nurdin Nurdin Nurdin Nurdin Nurdin Nurhayati Nurhayati Nurhayati Nurhayati Nurhayati Nurhayati Nurhidayati Nuryahati Nyimas Ema Holiza Pagiling, Sarwan Pambudi, Ryan Patria Adiguna Primadi Candra Susanto Putera, Alifi Restu Putra, Devid Putri Khaila Putri Lolyta Putri Noor Ramayanti Putrizain, Salwa Syuja Radjawane, Louise Elizabeth Rahman Nurhakim Rahman Upe Rahman Upe Ramadani Pardian Ramadhanna Ramadhanna Ramadhinna Ramadhinna Ramayanti, Putri Noor Ranto Ranto Rasmawati A. R. Rasmawati AR Rasmawati AR Reva Putri Yolita Rianti Salima Rianti Salima Riawan Syaputra Rita Rita Ronny Marthin Sitohang Rony Marthin Sitohang Rosliana, Rosliana Ruvi, Muhammad Sahrul Rombouw Salima, Rianti Sarkum Sarkum, Sarkum Sartika Aini Sattar Sattar, Sattar Selamet Siregar, Fuad Siska Dwi Rahayu Siti Helmyati Siti Mulasih Sitti Aliyah Azzahra Sonia Destiana Sri Budyartati sri murtini . Suharmanto Suharmanto . Suhermanto Suhermanto Suhermanto, Suhermanto Sukardi Sukardi Sutariyono Sutariyono Sutariyono Sutariyono Sutaryono Sutaryono Sutiharni Syafran Nurrahman Syafran Nurrahman Syafran Syafran Syarif Hidayatullah Tafsiruddin, Muh Tedi Supriadi Tetti Nur Intan Rifia Tetty Nur Intan Rifia Tetty Nur Intan Rifia Tohhiroh Tohhiroh Tohiroh Tohiroh Tohiroh, Tohiroh Tuti Herawati Ujang Kusnaedi Umar Syahid Fatahillah Usman Ali Wahdi, Nirsetyo Wawan Hermawan Wheny Khristianto Wiwin Lestari Yandi Asmana Yanti Apriyani Yasir Rumua Yohanes Totok Suyoto Yulaeli, Tri Yuniva Sari Zahra Widdatul Awwaliyah Zainuddin, Zulkifli Zakki Ismail Zubair Arza Zubair Arza Zulkarnain, Nizar Zulkifli Zainudidin