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FAKTOR YANG MEMPENGARUHI KEPUASAN PELANGGAN KENDALISODO BRASSERIE PATRA JASA SEMARANG CONVENTION HOTEL Prabowo, Heri; Hesty Puspitasari , Ratih
Jurnal Ekonomi, Manajemen dan Akuntansi (JEMA) Universitas Ngudi Waluyo Vol 1 No 2 (2020): Periode Agustus 2020-JEMA
Publisher : Universitas Ngudi Waluyo

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study discusses the factors that influence customer satisfaction in Kendalisodo Brasserie Patra Jasa Semarang Convention Hotel. The number of samples is 105 respondents who have visited Patra Jasa Semarang more than once. The results of the analysis show satisfaction with customer satisfaction, as well as the quality of service emphasizes customer satisfaction. Likewise, the results of simultaneous trials show that facilities and service quality are related to customer satisfaction at Kendalisodo Brasserie Patra Jasa Semarang Convention Hotel.
Demographic Factor to Against Resilience of MSMEs in Facing the Covid-19 Pandemic Qristin Violinda; Efriyani Sumastuti; Heri Prabowo
AKSES: Jurnal Ekonomi dan Bisnis Vol 16, No 2 (2021): AKSES: JURNAL EKONOMI DAN BISNIS
Publisher : Universitas Wahid Hasyim

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31942/akses.v16i2.5555

Abstract

Penelitian ini bertujuan untuk mengetahui hubungan antara faktor demografi (lama usaha, usia, tingkat pendidikan, status bisnis, jenis modal usaha) dengan resiliensi pada UMKM di Jawa Tengah pada saat pandemi covid-19. Partisipan dalam penelitian ini adalah 250 pelaku UMKM yang ada di Jawa Tengah dengan metode pengumpulan data simple random sampling. Analisis data yang digunakan dalam penelitian ini adalah multiple regression menggunakan SPSS 24.0. Hasil dari penelitian ini menunjukkan (1) Tingkat pendidikan Diploma/S1 memiliki resiliensi yang lebih tinggi daripada tingkat pendidikan SMA/SMK/MA dimana pendidikan S1 memiliki sumbangan sebesar 59.32% terhadap resiliensi. (2)Tingkat pendidikan Pascasarjana memiliki resiliensi yang lebih tinggi dari pada tingkat pendidikan SMA/SMK/MA, dimana tingkat pendidikan S2 memiliki sumbangan sebesar 25.23% . (3) Tingkat pendidikan Diploma/S1 dan S2 memiliki resiliensi yang tidak berbeda secara simultan, dimana masing-masing memiliki sumbangan 13.9% . (4) Hasil lain dari penelitian ini yaitu tidak ada perbedaan resiliensi pada setiap kelompok status bisnis, usia, lama usaha, serta jenis modal usaha.Kata kunci: faktor demografi, resiliensi, UMKM,  Jawa Tengah AbstractThis study aims to determine the relationship between demographic factors (length of business, age, education level, business status, type of venture capital) and the resilience of MSMEs in Central Java during Covid-19 pandemic. Participants in this study were 250 MSME players in Central Java using simple random sampling method of data collection. The data analysis used in this study was multiple regression using SPSS 24.0. The results of this study indicate (1) Diploma / S1 education levels have higher resilience than SMA / SMK / MA education levels where S1 education has a contribution of 59.32% to resilience. (2) The level of postgraduate education has a higher resilience than the SMA / SMK / MA education level, where the postgraduate level of education has a contribution of 25.23%. (3) The education levels of Diploma / S1 and S2 have simultaneously similar resilience, where each has a contribution of 13.9%. (4) Another result of this study is that there is no difference in resilience in each group of business status, age, length of business, and type of venture capital.Keywords: demographic factors, resilience, MSME, Central Java
PENGARUH KOMPONEN PARIWISATA TERHADAP KEPUTUSAN BERKUNJUNG DI LAWANG SEWU SEMARANG Herman Novry Kristiansen Paninggiran; Rubyah Hutomo; Heri Prabowo; Rachmaditya Perdana Kusuma Kresna
Jurnal Dinamika Sosial Budaya Vol 22, No 2 (2020): Desember 2020
Publisher : Universitas Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26623/jdsb.v22i2.4535

Abstract

Lawang Sewu is a tourist attraction in Semarang City and one of the historic buildings of the Dutch Colonial Government that was originally used as the headquarters of Nederlandsch Indische Spoorweg Maatschappij commonly abbreviated as NIS or NISM, Railway Company in the Dutch East Indies. As one of the important tourism sites in Semarang City, it is important to understand what influences tourist to visit Lawang Sewu Semarang. Consequently, this research focuses on understanding the attraction, amenities and activities of Lawang Sewu that may influence a tourist decision to visit. We used a quantitative numerical data method processed by a statistical method to determine the influence of individual tourism components that influence the decision to visit Lawang Sewu. A random non-probability sampling survey was employed. Our results shows that the variable of attraction and activity have positive and significant influence to the decision of visiting Lawang Sewu Semarang while the amenities variable has no positive and significant influence on the decision of visiting Lawang Sewu.
FAKTOR YANG MEMPENGARUHI KEPUASAN PELANGGAN KENDALISODO BRASSERIE PATRA JASA SEMARANG CONVENTION HOTEL Heri Prabowo; Ratih Hesty Puspitasari
Jurnal Ekonomi, Manajemen dan Akuntansi (JEMA) Universitas Ngudi Waluyo Vol 1 No 2 (2020): Periode Agustus 2020-JEMA
Publisher : Universitas Ngudi Waluyo

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study discusses the factors that influence customer satisfaction in Kendalisodo Brasserie Patra Jasa Semarang Convention Hotel. The number of samples is 105 respondents who have visited Patra Jasa Semarang more than once. The results of the analysis show satisfaction with customer satisfaction, as well as the quality of service emphasizes customer satisfaction. Likewise, the results of simultaneous trials show that facilities and service quality are related to customer satisfaction at Kendalisodo Brasserie Patra Jasa Semarang Convention Hotel.
FAKTOR YANG MEMPENGARUHI KINERJA KARYAWAN HOTEL @HOM SEMARANG Heri Prabowo
Jurnal Ekonomi, Manajemen dan Akuntansi (JEMA) Universitas Ngudi Waluyo Vol 2 No 2 (2021): Periode Agustus 2021
Publisher : Universitas Ngudi Waluyo

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Abstract

Penelitian ini bertujuan untuk mengidentifikasi faktor-faktor yang mempengaruhi kinerja. Penelitian dilakukan dengan pendekatan kuantitatif. Variabel yaitu variabel motivasi, pelatihan dan kompensasi. Sampel yang diambil untuk penelitian ini adalah 30 orang. Analisis data menggunakan IBM SPSS 20.0 for Windows, hasil penelitian menunjukkan terdapat pengaruh positif dan signifikan variabel motivasi terhadap kinerja pegawai, pelatihan berpengaruh positif dan signifikan terhadap kinerja pegawai, kompensasi berpengaruh positif dan signifikan terhadap kinerja pegawai.
Pengembangan Wisata Kota Semarang Efriyani Sumastuti; Heri Prabowo; Qristin Violinda
Khasanah Ilmu - Jurnal Pariwisata Dan Budaya Vol 12, No 1 (2021): Jurnal Khasanah Ilmu - Maret 2021
Publisher : Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (349.677 KB) | DOI: 10.31294/khi.v12i1.8889

Abstract

AbstrakMultiplier effect sektor pariwisata terhadap sektor lain relatif tinggi. Hal tersebut terlihat pada dampak positif di sektor lain apabila sektor pariwisata mengalami peningkatan, khususnya di sektor perdagangan, hotel, restoran dan perhubungan. Pemberdayaan potensi wilayah sebagai daya tarik wisata, sampai saat ini masih belum optimal dan keterlibatan dari pihak terkait juga belum optimal. Untuk keperluan tersebut maka penelitian  ini dilakukan. Penelitian ini bertujuan  untuk menganalisis keterlibatan stakeholder dalam pengelolaan wisata dan pengembangan wisata Kota Semarang. Objek penelitian adalah wisata budaya (Gubug rembug), wisata sejarah/alam (Goa Kreo) dan wisata kuliner (pusat oleh-oleh Jl. Pandanaran). Sebanyak 12 keyperson diwawancarai sebagi sumber data penelitian. Data hasil wawancara dianalisis dengan software Nvivo 12. Hasil penelitian menunjukkan bahwa keterlibatan stakeholders dalam pengelolaan dan pengembangan wisata Kota Semarang adalah berupa pembinaan dalam proses pengelolaan wisata sejarah, alam dan kuliner. Kata kunci : pengembangan, pariwisata, Kota Semarang Tourism Development In Semarang CityAbstractThe multiplier effect of the tourism sector on other sectors is relatively high. This can be seen from the positive impact in other sectors if the tourism sector has increased, especially in the trade, hotel, restaurant and transportation sectors. The empowerment of the region's potential as a tourist attraction has not been optimal and the involvement of related parties has not been optimal. For this purpose, this research was conducted. The purpose of this study was to analyze stakeholder involvement in tourism management and tourism development in the city of Semarang. The object of research is cultural tourism (Gubug Rembug), historical / natural tourism (Goa Kreo) and culinary tourism (souvenir center Jl. Pandanaran). A total of 12 keypersons were interviewed as a source of research data. Interview data were analyzed using Nvivo 12 software. The results showed that the involvement of stakeholders in the management and development of tourism in the city of Semarang was in the form of guidance in the process of managing natural and culinary tourism.Keywords: development, tourism, Semarang City
The Role of Coercive Intellectual Leadership in Improving the Performance of Study Programs Through 6C Characters of Lecturers in Central Java Ratih Pratiwi; Marno Nugroho; Heri Prabowo; Nanang Yusroni
International Journal of Social Science and Business Vol. 6 No. 2 (2022): May
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v6i2.45050

Abstract

The facts show that the performance of the Study Program has not been achieved optimally. It can be seen from the accreditation results, quality of learning, scientific publications, and collaboration between institutions. Some study programs still have a low accreditation score (C), even regarding adequate resources. This study aims to analyze the effect of Communication, Collaboration, Compassion, Critical Thinking, Creative Thinking, and Computational Logic in improving the quality of graduation on organizational performance with the Coercive Intellectual Leadership approach. The census technique determined the research sample, meaning that the entire population was used as a sample. This study involved 21 Faculties of Economics and Business in Private Universities in Semarang, Central Java. Data analysis using statistical analysis software SEM-PLS. This research results show that 6C Management has a positive and significant effect on performance. From the data analysis results, coercive intellectual leadership inevitably moderates the effects of collaboration, critical thinking, and logic on performance. However, it cannot affect creativity, communication patterns, and compassion in improving performance.
Pengaruh Produk, Harga dan Promosi Terhadap Minat Beli Iphone Pada Mahasiswa Upgris Semarang Heri Prabowo; Muhammad Danang Nurhidayatul Mubtadin; Rauly Sijabat
ISOQUANT : Jurnal Ekonomi, Manajemen dan Akuntansi Vol 5, No 2 (2021): Oktober
Publisher : Universitas Muhammadiyah Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24269/iso.v5i2.807

Abstract

Minat beli sebuah produk dapat dipengaruhi oleh berbagai faktor, di antaranya yaitu produk, harga, dan promosi. Penelitian bertujuan untuk menganalisis pengaruh produk, harga, dan promosi terhadap minat beli iPhone pada mahasiswa UPGRIS Semarang. Sampel penelitian adalah mahasiswa UPGRIS Semarang dengan jumlah sampel yang diambil adalah sebanyak 100 mahasiswa. Pengumpulan data menggunakan kuesioner. Pengujian hipotesis dianalisis menggunakan analisis regresi berganda. Hasil penelitian menunjukkan bahwa produk, harga, dan promosi terhadap minat beli iPhone mahasiswa UPGRIS Semarang.Kata kunci: produk, harga, promosi, minat beli, iPhone.
PENGARUH DIMENSI KUALITAS PELAYANAN TERHADAP KEPUASAN PASIEN PUSKESMAS TUNTANG KABUPATEN SEMARANG Heri Prabowo; Puji Lestari
BBM (Buletin Bisnis & Manajemen) Vol 5, No 1 (2019): Volume 5 Nomor 1, Februari 2019
Publisher : Sekolah Tinggi Ilmu Ekonomi YPPI Rembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (515.234 KB) | DOI: 10.47686/bbm.v5i1.259

Abstract

The study was done to determine the affect of reliability, responsiveness,assurance, empathy and tangibles either individually or together towards patientsatisfaction. The data that obtained to be processed using descriptive analysis andquantitative statistical analysis. Quantitative analysis used regression analysis to knowthe affect of variable independent towards variable dependent, but before theregression is done, formerly mentioned do the validity test and reliability test alsosettlement test. The result of regression analysis indicate that reliability, responsiveness,assurance, empathy and tangibles give the affect to patient satisfaction really withcorrelation product moment is positive, this case indicates that increasing reliability,responsiveness, assurance, empathy and tangibles will be followed increasing patientsatisfaction, so as well on the contrary. The result of regression analysis test indicatedthat value of F is significant, with correlation as big as 0,813. This case indicates thatreliability, responsiveness, assurance, empathy and tangibles give affect really towardsperformance employee according to together with the connection tightness as big as81,3%.The conclusion that be obtained in this study indicated that to increasing patientsatisfaction, it is necessary to increased reliability, responsiveness, assurance, empathyand tangibles.
FAKTOR YANG MEMPENGARUHI KINERJA KARYAWAN (STUDI DI PATRA JASA CONVENTION CENTER SEMARANG) Heri Prabowo
BBM (Buletin Bisnis & Manajemen) Vol 2, No 1: Februari 2016
Publisher : Sekolah Tinggi Ilmu Ekonomi YPPI Rembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (498.487 KB) | DOI: 10.47686/bbm.v2i1.7

Abstract

This research analyzes many factors which influence of the employees working. The pupose of the research is fainding many factors which influence the employee working. The contents is wisdom compentation distribution and satisfied of working releated with the influence the employee working. The object of this research is employees of Patra Jasa Convention Centre.Purposive sampling which choisen is to find out the data which needed in this studies there are 40 responden and all of the are Patra Jasa Convention Centre employee. The data analysis used SPSS program 19 series. Before doing regreesion analysis, the process analysis is trought many steps whisvh one of the is validity analysis, reliability test and classic assumtion test.In this research has three hypothesis and depards of the research analysis show that three hypothesis are acepted, it means the conclution of this research wisdom compentation distribution it influence satisfied of working towards increasing of employees working.Kata Kunci : wisdom distribution compentation, satisfied of working and employees working
Co-Authors AB Prabowo Abd. Rasyid Syamsuri Abidin, Muhamad Adika Rahmanto Aditiya Pratama Nugroho Aeni Dieka Prahesti, Ely Agus Sutono Agus Sutono Ahmad Fauzi, Agung Dwi Akyasa, Muhammad Naqi Almansyah Rundu Wonua Amalisa, Popy Nurul Amanda, Maerena Ambarwati, Putri Andry Stepahnie Titing Antik Kristyaningsih Anugrah, Raka Pria Ardisa Lestari, Dwi Asih Niati Aulia Choirunnisa Badriyati, Laila Nurul Bambang Guritno Bambang Guritno Bayu Kurniawan BAYU KURNIAWAN Bayu Kurniawan Bayu Septiawan, Andika Bunyamin Bunyamin C Tri Widiastuti Chadiyan Faturachman Chadyan Fathurachman Darmaputra, M Fajar Darwanto Darwanto Dewi Ariyanti Dewi Septiyani Dhari, Agita Wulan Dharmaputra, M Fadjar Dhea Rizky A Dhea Rizky Amelia Dian Agustiar Dias Lestari Dimas Juli Pratomo Drifanda, Valdian Dwi Nur Aini, Dwi Dwijayanti, Alina Indra Sakti Efriyani Sumastuti Elly Ayu Lestari Elza Arindani Dwi Putri Aprilian Ersa Fadilla Darmawati Putri Faizza, Tria Farah Chalida Hanoum Fithri Widyannita Yarisma Gultom, Henry Casandra Hadi, Dwi Prasetiyo Hasrul Fathulloh Henry Casandra Gultom Herdiany, Hapsari Dyah Heri Prabowo Heriyanto, Rizal Herlisa Setiarini Herman Novry Kristiansen Paninggiran Hesty Puspitasari , Ratih Hujianto, Laksono I Wayan Arthana Ida Rosita Ika Indriasari Ika Menarianti, Ika Inayatur Rosidah Indriasari, Ika Indrisari, Ika Ira Setiawati Ira Setiawati, Ira Jauhari, Mohamat Kayat, Diana Nurul Khalimah, Khalimah Khasan, Muhammad Zaki Fatkhurrohman kresnamurti, agung Kustopo Budiraharjo Kuswardhani, DC Laily Ummayatul Aprilia Sari Laksono Hujianto Lestari, Puji Liyanovitasari, Liyanovitasari Maharani, Silvia Maria Ulfah . Marno Nugroho Meiriyanti, Rita Meiryanti, Rita Meishella Sismi Indah Rahayu MIFTAKHUL JANNAH Miranda Zahro, Farajehan Mochamad Fadjar Darmaputra Mohamad Rizan Mona Saparwati Muarifah, Asna Mahlikhatul Muhammad Danang Nurhidayatul Mubtadin Muhammad Zaki Fatkhurrohman Mukaromah, Nisfiyatul Mustafida, Devi Mustofa, Faizal Gani Nanang Yusroni Nasrul Syahputra Niati, Asih Ningrum, Panca Cahya Ningsih, Puspita Jati Dwi Noora Qotrun Nada, Noora Qotrun Noventia Karina Putri Noventina Karina Putri Nugroho Dwi Prasetyo Nur Laely Kafi Nurhastuti, Ellinda Febrilia Nurul Hamidah, Nurul Octaviani, Isna Catur Oki Hernanda Yulyanto Popy Dhina Tri Astutik Prianka Ratri Nastiti Prianka Ratri Nastiti, Prianka Ratri PUJI LESTARI Putri, Adelia Sandra Swastika Putri, Aprilia Niken Ayu Saskia Putri, Viki Anjani Qristin violinda Rachmaditya Perdana Kusuma Kresna rafizal Rahma, Nur Rahmat Sudrajat, Rahmat Rama Devara, Hafiz Ratih Hesty Puspitasari Ratih Hesty Utami Ratih Hesty Utami P Ratih Hesty Utami Puspitasari Ratih Pratiwi Ratih Pratiwi Reza Andre Gunawan Riani, Ati Putri Risaldy Rizkhy Himawan Rita Meiriyanti Riza Dian Cahyani Rizky Agung Nugroho Roistatik, Roistatik Roki Putra, Adimas Ronal Dino Kuncoro Sakti Rr Hawik Ervina Indiworo Rubyah Hutomo Safia, Fidia Okti Safitri, Anik Dian Sapto Budoyo Sapto Budoyo SATRIYAS ILYAS Senowarsito, Senowarsito Septiana Aulia Febrianti Setyorini, Noni Shapna Citra Dewi Sherly Hasna Faradilla Shofif Sobaruddin Akbar Sifana Nahdalia Sijabat, Rauly Siti Khoiriyah Subakir, Dyah Tri Suharti Sugiyanto Sugiyanto SUTRISNO Sutrisno Sutrisno Sutrisno Sutrisno Sutrisno, Sutrisno Utami P, Ratih Hesty Wardoyo, Paulus Wawan Priyanto Wibawa, Bayu Arie Widiastuti, C. Tri Zalzalah, Guruh Ghifar