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YUDI NUR SUPRIADI
Universitas Pembangunan Nasional Veteran Jakarta
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Perbaikan Kualitas Layanan Pesantren Berbasis Kebutuhan Santri: Implementasi ServQual dan QFD Rahim, Abdul; Supriadi, Yudi Nur; Iswanto, A Heri
PAKAR Pendidikan Vol 23 No 2 (2025): Published in July 2025
Publisher : Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/pakar.v23i2.786

Abstract

The quality of education is a crucial factor for the progress of the nation in forming a high-capacity and moral society. Pesantren, as boarding educational institutions in Indonesia, have more complex service demands than non-Islamic boarding schools because they manage formal and non-formal programs. Initial studies at Islamic Boarding School XYZ showed that there had been no improvement in services based on Voice of Customer. This study aims to maximize the quality of Islamic Boarding School XYZ services by focusing on the five dimensions of SERVQUAL (physical evidence, reliability, responsiveness, assurance, and empathy). Data collection was carried out through questionnaires distributed to students as respondents. Data analysis was carried out by implementing the SERVQUAL method to identify service gaps and Quality Function Deployment (QFD) to formulate action plans based on improvement priorities. The results of the study identified 19 service attributes that needed improvement. These improvement recommendations were compiled based on a comprehensive analysis using SERVQUAL and QFD, providing concrete guidance for XYZ Islamic Boarding School to effectively improve the quality of services based on the needs of students.
Pengaruh Beban Kerja dan Lingkungan Kerja Terhadap Organizational Citizenship Behavior (OCB) Dengan Mediasi Workplace Spirituality Suwarni, Tri; Supriadi, Yudi Nur; Jubaedah, Jubaedah
Jurnal Locus Penelitian dan Pengabdian Vol. 4 No. 5 (2025): JURNAL LOCUS: Penelitian & Pengabdian
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/locus.v4i5.4051

Abstract

Kinerja pegawai sering kali berbeda-beda tergantung pada pembagian beban kerja, yang mencerminkan pemanfaatan waktu kerja secara produktif. Namun, beban kerja yang berlebihan dapat menimbulkan ketidaknyamanan, kelelahan, dan penurunan keterlibatan kerja. Organizational Citizenship Behavior (OCB)—perilaku sukarela di luar tugas formal—sangat penting untuk mencapai tujuan organisasi, namun seringkali terhambat oleh beban kerja yang berat dan lingkungan kerja yang tidak mendukung. Laporan industri tahun 2021 menunjukkan bahwa tingkat OCB di kalangan pekerja masih rendah akibat faktor-faktor tersebut. Penelitian ini bertujuan untuk menganalisis pengaruh beban kerja dan lingkungan kerja terhadap OCB, dengan Workplace Spirituality sebagai variabel mediasi. Penelitian menggunakan pendekatan kuantitatif, dengan pengumpulan data dari 173 pegawai Balai Pengamanan Alat dan Fasilitas Kesehatan (BPAFK) melalui kuesioner elektronik. Analisis data dilakukan menggunakan SmartPLS dengan pendekatan deskriptif-inferensial, meliputi model pengukuran dan model struktural. Hasil penelitian menunjukkan bahwa beban kerja dan lingkungan kerja berpengaruh signifikan terhadap OCB, baik secara langsung maupun tidak langsung melalui spiritualitas di tempat kerja. Namun, koefisien jalur langsung lebih kuat dibandingkan efek mediasi, menunjukkan kemungkinan adanya faktor lain yang memengaruhi. Temuan ini menekankan pentingnya strategi organisasi yang holistik yang tidak hanya memperhatikan tugas dan kondisi, tetapi juga kesejahteraan spiritual pegawai.
ANALISIS RISIKO PROYEK PEMBANGUNAN SITUS MUARO JAMBI RISK ANALYSIS OF THE MUARO JAMBI HISTORICAL SITE DEVELOPMENT PROJECT Dwiyanto, Muhaswad; Supriadi, Yudi Nur
Bussman Journal : Indonesian Journal of Business and Management Vol. 5 No. 2 (2025): Bussman Journal | Mei - Agustus 2025
Publisher : Gapenas Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53363/buss.v5i2.433

Abstract

The Muaro Jambi site, which is recognized as a Cultural Heritage through the Decree of the Minister of Education and Culture of the Republic of Indonesia Number 259/M/2013, has an important value as the nation's cultural heritage. As part of preservation efforts, the site has a vital role in understanding and developing history, science, and culture. Therefore, its management needs to be carried out appropriately through protection, development, and utilization that can support the progress of national culture for the welfare of the community. As part of this utilization step, the Muaro Jambi Site development project will begin in 2024. To ensure that this project is carried out efficiently, effectively, and accountably, a risk analysis of various activities related to this project is carried out. The results of risk identification in the early stages of the project revealed that there were 62 risks related to museum construction, 52 risks to environmental arrangement, 63 risks to restoration, and 53 risks related to interior activities and Information Communication and Technology (ICT). These risks include operational, financial, legal, fraud, as well as strategic and policy risks. From the results of the analysis, it can be concluded that the identification of risks in all project activities shows significant similarities, although there are slight differences due to the specific nature of each activity. In addition, there are several key risks that need to be seriously considered to ensure the achievement of project objectives, namely budget blocks, cultural heritage findings during excavation, and lack of involvement of the surrounding community in the sustainability of the project. Therefore, high and very high levels of risks must be addressed immediately with appropriate mitigation, while medium-level risks can be monitored on an ongoing basis. Risks with low levels still need to be monitored to prevent greater negative impacts
Penguatan Kepercayaan Diri Anak dengan Pelatihan Dasar Kepemimpinan Forum Anak Tingkat Kota Tangerang Yudi Nur Supriadi; Zackharia Rialmi; Jaka Wijaya Kusuma; Hamidah Hamidah
Jurnal Pengabdian UNDIKMA Vol. 3 No. 2 (2022): August
Publisher : LPPM Universitas Pendidikan Mandalika (UNDIKMA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33394/jpu.v3i2.5638

Abstract

The purpose of this community service is to strengthen children's self-confidence with counseling and basic leadership training.  The method of implementing the service activity is offline training which is carried out at the Tangerang Regional Government Hall. The target of the service activity is the City Children's Forum, Tangerang. The community service team is from the Faculty of Economics and Business, Universitas Pembangunan Nasional Veteran Jakarta in collaboration with Bina Bangsa University and the Office of Women's Empowerment, Child Protection, Population Control and Family Planning of Tangerang City. The instruments used as activity evaluations are questionnaires for children's responses to activities and questionnaires for children's self-confidence after being given training and counseling. The data analysis uses the percentage of responses and then determines the category. The results and conclusions of devotion are: 1) children's response to service activities is 85%, which is classified as very good. This means that the children's forum who are respondents in this service consider that counseling activities and basic leadership training make a positive contribution to their knowledge of leadership; 2) the majority of children's self-confidence is high and moderate after receiving counseling and basic leadership training.
Factors Affecting Earning Management Miftah, Munasiron; Daffa, Muhammad; Supriadi, Yudi Nur
International Journal of Business, Technology and Organizational Behavior (IJBTOB) Vol. 5 No. 1 (2025): April | International Journal of Business, Technology and Organizational Behavi
Publisher : Garuda Prestasi Nusantara Consulting

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52218/ijbtob.v5i1.365

Abstract

This study aims to examine the factors that affect profit management practices in 49 non-cyclical consumer sector companies listed on the Indonesia Stock Exchange during the 2021–2023 period. This research uses a quantitative approach by utilizing secondary data in the form of annual company reports. The analysis was carried out using the Fixed Effect Model (FEM) on the regression of panel data processed through STATA version 17 software. The results of testing and analysis show that financial distress has a negative effect on profit management, while leverage has a positive influence, while company size has no significant influence on profit management.
Implementation of Islamic Religious Education Teacher Performance Monitoring at Junior High School Supriadi, Yudi Nur; Irpan, Irpan; Wikantari, Maria Assumpta; Fathurohman, Apit; Sugara, Asep
Edukasi Islami: Jurnal Pendidikan Islam Vol. 12 No. 02 (2023): Edukasi Islami: Jurnal Pendidikan Islam
Publisher : Sekolah Tinggi Agama Islam Al Hidayah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30868/ei.v12i02.5785

Abstract

This article examines the effect of implementing Islamic Religious Education (PAI) academic supervision on the performance of PAI teachers in junior high schools (SMP). This research uses a qualitative approach with a case study method in two junior high schools in Barito Kuala Regency, South Kalimantan Province. The research data were collected through observation, interviews, and documentation and analyzed using the Kirkpatrick evaluation model. The results showed that PAI academic supervision in junior high schools is still not optimal because various factors, such as competence, motivation, work environment, and facilities, influence it. However, PAI academic supervision also positively impacts the performance of PAI teachers in junior high schools, such as improving the quality of learning, developing student potential, and job satisfaction. This article provides recommendations for PAI supervisors, principals, PAI teachers, and other relevant parties in improving PAI academic supervision in junior high schools, as well as a reference for future research related to the same or similar topics.
Profitability analysis of cigarette sub-sector companies with capital structure as an intervening variable Bilqiis, Rifa Adila; Supriadi, Yudi Nur; Purwanto, Sri; Nurwati, Etty; Moeljadi, Moeljadi
Entrepreneurship Bisnis Manajemen Akuntansi (E-BISMA) Vol.6, No.2 (2025): December 2025
Publisher : Universitas Widya Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37631/ebisma.v6i2.2134

Abstract

This study aims to examine and analyze the effects of liquidity and activity on profitability, with capital structure as an intervening variable. Liquidity and activity are proxied by the Current Ratio and Total Asset Turnover, respectively, while profitability is measured by Return on Assets, and capital structure is represented by the Debt to Equity Rasio. This study employs a quantitative research approach. The population consists of cigarette sub-sector companies that are officially registered and listed on the Indonesia Stock Exchange from 2018 to 2023. The study adopts a full sampling method, in which all members of the population serve as the research sample, comprising five cigarette sub-sector companies listed on the Indonesia Stock Exchange during the 2018–2023 period. Data analysis was conducted using the Panel Data Regression Model with the assistance of the EViews 12 software. The results of the study indicate that liquidity and capital structure have a negative effect on profitability, while activity has a positive effect on profitability. In addition, both liquidity and activity negatively affect capital structure as the intervening variable. Furthermore, capital structure is found to mediate the effects of liquidity and activity on profitability. The findings reveal that liquidity and capital structure have a significant negative effect on profitability, while activity has a significant positive effect, and capital structure effectively mediates the relationship between liquidity, activity, and profitability
Education Decentralization Policy in Improving the Quality of Education Ritman Hendra; Fadriati Fadriati; Yudi Nur Supriadi; Handriadi Handriadi; Suhendri Suhendri
Edumaspul: Jurnal Pendidikan Vol 7 No 1 (2023): Edumaspul: Jurnal Pendidikan
Publisher : Universitas Muhammadiyah Enrekang

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study discusses the decentralization of Education, which at first was fully controlled by the central Government. With the decentralization of Education, local governments have the authority to regulate and control Education in their regions in an effort to improve the quality of Education. It has been 23 years since this Regional Autonomy has been present in the country with various packages carried out by the Government for Education in particular. That long time will actually make Indonesian education quality, both in terms of input, process and results. However, it creates new problems in the regions, for example: the existence of regional heads numbering two / three / so on Education, so that the meaning of Autonomy in the field of Education is not evenly distributed in the regions they lead. Whereas the mandate of the 1945 Constitution is clear, that Education is a right for all Indonesian people whose aim is to educate the nation's life, another meaning is that Education will make a person qualified, both religiously, morally and socially. This study uses a qualitative approach with the type of literature study. Data collected from various journal articles and books that are in accordance with the research topic through content analysis. This type of research is a qualitative research. The results of this study show that the decentralization of Education is actually fully implemented by the local Government, so that the impact can be felt by the school community in an effort to improve the quality of Education.
STRENGTHENING EMPLOYEE PERFORMANCE THROUGH THE SYNERGY OF LEARNING AGILITY AND WORK ENVIRONMENT WITH DIGITAL COMPETENCE AS A MEDIATING VARIABLE IN THE PUBLIC SECTOR Afri Dian Setiyani; Yudi Nur Supriadi
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 4 No. 4 (2024): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v4i4.3693

Abstract

This study aims to analyze the influence of learning agility and work environment on employee performance with digital competence as a mediating variable, among employees of the National Public Procurement Agency (LKPP). This research is motivated by the importance of adaptive capabilities and mastery of digital technology in supporting employee performance in the era of digital transformation. The research method uses a quantitative approach with Partial Least Square–Structural Equation Modeling (PLS-SEM) analysis technique. The sample for this study consisted of 102 employees at the National Public Procurement Agency, selected through random sampling. The research instrument used a Likert scale questionnaire with four main variables. The results show that learning agility has a significant influence on digital competence and employee performance. Although digital competence does not have a direct significant influence on performance, this variable acts as a partial mediator. Meanwhile, the work environment does not show a significant influence on either digital competence or employee performance. These findings provide important implications for public sector employee development efforts focused on increasing agility and digital literacy to support the success of digital transformation.
PRODUCT QUALITY AND PURCHASE INTENTION EFFECTS ON MARKETING PERFORMANCE: THE MEDIATING ROLE OF PURCHASE DECISIONS IN FOOD-PROCESSING MSMES 4.0 Djoko Nusantoro; Yudi Nur Supriadi
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 5 No. 6 (2025): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v5i6.4468

Abstract

This study aims to analyze the influence of product quality and buying interest on marketing performance mediated by purchasing decisions in MSMEs 4.0 in the food processing sector in Sidoarjo. An explanatory quantitative approach was used with a cross-sectional design, involving 296 respondents selected through proportionate stratified random sampling technique. Data were collected using a Likert scale questionnaire (1–5) adapted from standardized instruments, then analyzed with Partial Least Squares Structural Equation Modeling (PLS-SEM) using SmartPLS 4.0. The results showed that product quality had a positive and significant effect on purchase interest and purchase decisions, while buying interest was proven to be a partial mediating variable between product quality and purchase decision. Purchasing decisions directly affect the marketing performance of MSMEs. Predictive analysis through PLSpredict confirms that the model has high predictive relevance to consumer behavior in the digital marketing era. These findings confirm that strengthening product quality, followed by a digital marketing strategy based on consumer interaction, is an important determinant in increasing the competitiveness and sustainability of MSMEs 4.0 in the processed food sector. This research contributes to the empirical literature on technology-based marketing and provides strategic recommendations for the development of MSMEs in the digital economy era.
Co-Authors A. Heri Iswanto Abd. Rasyid Syamsuri Abdul Rahim Acim Heri Iswanto Afif Alfiyanto Afif Deni Irawan Afri Dian Setiyani Agus Kusmana Aida Faradilla Kamal Aji Lukman Ibrahim Akbar, Sahda Saraswati Alfatih S. Manggabarani Ali, Syarif Aliyudin, Muhammad Amin Saleh, Amin Angeli Margaretha Angeline Junita Monica Anggi Angga Resti Anita Ardiyanti Anita Ardiyanti Anita Nopiyanti Annisa Kharenina Augustine Annisa Tri Agustina Apit Fathurohman Apit Fathurohman Aprianti, Siska Aprih Santoso Aryaputri, Aqila Shafiqa Asep Sugara Asep Sugara Astuti, Amillia Astuti, Miguna Badawi, Moch Ridho Baehaqi Bella Nurhastuti Bernadin Bernadin Bilqiis, Rifa Adila Bimo Hadisaputro Bobby Andreas Imanuel Bonitian Rifiansyah Dachlyani Yustina Dewi Daffa, Muhammad Dedari, Sintha Yulia Desmintari Diani Sadiawati Dianwicahsih Arieftiara Dianwicaksih Arieftiara Dita Megasari Djoko Nusantoro Dodi Subagia Dudi Imanuddin Dwinanti, Ella Karunia Dwiyanto, Muhaswad Eeng Ahman, Eeng Eka Fitri Setiawan Eki Juniardi Esaka Pratala Esaka Pratala Etty Nurwati Etty Nurwati Fadhil Azzihady Tafwimul Afnillah Fadhli Suko Wiryanto Fadriati Fadriati Faisal Marzuki Fanny Dwi Oktaviani Fari Aditya , Haidar Fitri Wijayanti Fitriyani, Novi Nur Ghivari Varreldiazka Gita Saraswati Guntur Syahputra Saragih Hadi, Abdul Razak Abdul Haidar Fari Aditya Hamidah . Hamidah Hamidah Hanafia, Muhammad Handriadi Handriadi Haruni Ode Hary Murcahyanto Haryo Sulistiyantoro Hawariyah Hawariyah Helmy Syamsuri, Helmy Heni Nastiti Henrikus Friandi Khristian Humam Hanif Nasution Huridi, Muhammad Hanafia Imriani Idrus Indri Arrafi Y Iqbal Satrya Irmayanti Irmayanti, Irmayanti Irpan Irpan IRPAN IRPAN, IRPAN Iswanto, Dedy Ivan Yulivan Iwan Kresna Iwan Kresna Setiadi Iwan Kresna Setiadi Iwan Kresna Setiadi Iwan Kresna Setiadi Jaka Wijaya Kusuma JUBAEDAH JUBAEDAH, JUBAEDAH Jubaedah Nawir Jubei Levianto Judijanto, Loso Jumadil Saputra Kartiwan Setiawan Karunia, Meiliza Kharenina Augustine, Annisa Khristian, Henrikus Friandi Kinasih, Rada Puspa Levianto, Jubei Loso Judijanto Lubis, Tukimin M. Tabah Azhari Riswanto Mahendra Kusuma, Ramadhani Mahendro Sumardjo Mahendro Sumardjo Manggabarani, Alfatih Maria Assumpta Wikantari Maria Bernadette Nani Ariani Matondang, Nurhafifah Miftah, Munasiron Mitha Anggisna Angreini Moch. Hafid Moeljadi Moeljadi Moeljadi Moeljadi, Moeljadi Moh. Rasyid Ridho Mohamad Katami Aji Saputra Mohamad Katami Aji Saputra Mohammad Jon Tasrif Mohzana Mufid Khairi Huwaidi Muh. Fahrurrozi Muhammad Aliyudin Muhammad Faisal Ramadanu Mulyantini, Sri Munasiron Miftah Munasiron Munasiron Nanang Supriyatna Nashrin Urbach Nicko Albart Niken Diah Fitriana Nobelson Nobelson Nobelson, Nobelson Noni Rahmadhini Noraini Nasirun Nurdiani, Elia Erna Nurhayati Nurhayati Omar Rizki Rasyabi Palevi Alren, Reza Pramudiya, Bram Prasetyo Hadi Pratala, Esaka Prima Dwi Priyatno Priyatno, Prima Dwi Puji Lestari Tarigan Purnomo Edi Sasongko Purwanto Widodo Purwanto Widodo Purwanto, Sri Puspita, Vannia Salsabila Pusporini Pusporini Putra, Andri Muharizal Putri, Fanisya Rahmadina Putriningtyas, Indira Rachmi Rachmi Rafif Zuhairrahman Ramadhan, Miftahus Surur Ramadhan, Satria Rizky RAMADHANI MAHENDRA KUSUMA Rana Khairunnisa Raulian Franciskus Pasaribu Renny Husniati Reza Palevi Alren Reza Palevi Alren Rialmi, Zackharia Rianda Dirkareshza Rifma Istifariana Riskatul Hasanah Risma Wulandari Risma Wulandari, Risma Ritman Hendra Rofiq, Akmal Rosali, Rosali Safira Rizka Lestari Sanjaya, Harry Saragih, Guntur Syahputra Sarwono, Tomy Setiawan, Dio Aris Setyo Nugroho Shabrina Khoirunnisa Siregar, Dede Iskandar Sri Purwanto Srimulyantini Srimulyantini Suciati, Ranila Sufyati HS Sugara, Asep Sugianto Sugianto Suharyati Suharyati Suhendri Sumilir Sumilir Sumilir Sumilir Sumilir, Sumilir Suryani Maryam Suwarni, Tri Syakir Abdul Wadud Syarif Ali Syarif Ali Syarif Ali Syawal Zakaria Sylvia Kartika Dhamayanti Tati Handayani Taufik M Temi Hudoyo Theresia Somasiga Faulu Daeli Tomy Sarwono Tri Siswantini Umin Kango Valerie, Chiquita Wahyudi Wahyudi Wahyudi Wahyudi Wahyudi Wahyudi Wibowo, Ikhsan Rahman Wiga Fikri Destianisma Winarto, Edy Windriyanti, Wiwin Yana Sonjaya Yeheskial Nggandung Yoko Tristiarto Yudistiranda Satya Yul Tito Permady Yuliniar Yuliniar Zackharia Rialmi Zackharia Rialmi Zackharia Rialmi Zen, Lucky Muhammad Fuad Zenal Mutaqin Zhafran, Irfan Zulkifli Musannip Efendi Siregar