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All Journal JDM (Jurnal Dinamika Manajemen) Jurnal Promosi Pendidikan Ekonomi Jurnal Aplikasi Bisnis dan Manajemen (JABM) E-Journal JINOP (Jurnal Inovasi Pembelajaran) BANGUN REKAPRIMA International Journal of Artificial Intelligence Research Iqtishoduna: Jurnal Ekonomi Islam Jurnal Abdimas PHB : Jurnal Pengabdian Masyarakat Progresif Humanis Brainstorming Jurnal Informasi dan Teknologi Bisman (Bisnis dan Manajemen): The Journal of Business and Management Jurnal Ilmiah Akuntansi Kesatuan Abdimas Galuh: Jurnal Pengabdian Kepada Masyarakat Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Jurnal Pengabdian Masyarakat Asia INTERNATIONAL JOURNAL OF SOCIAL, POLICY AND LAW (IJOSPL) International Journal of Engineering, Science and Information Technology Studi Ilmu Manajemen dan Organisasi Prosiding Konferensi Nasional PKM-CSR Annals of Human Resource Management Research Jurnal Bisnis Manajemen dan Akuntansi Dharma Sevanam : Jurnal Pengabdian Masyarakat JISMA: Jurnal Ilmu Sosial, Manajemen, dan Akuntansi INTERNATIONAL JOURNAL OF SOCIETY REVIEWS (INJOSER) jabdimasunipem PROFESOR : Professional Education Studies and Operations Research Jurnal Terobosan Peduli Masyarakat (TIRAKAT) International Transactions on Artificial Intelligence (ITALIC) Proletarian : Community Service Development Journal
Karnawi Kamar, Karnawi
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Journal : International Journal of Artificial Intelligence Research

 1 
The Influence of Information Technology and Human Resource Management Capabilities on SMEs Performance Kamar, Karnawi; Lewaherilla, Novalien Carolina; Ausat, Abu Muna Almaududi; Ukar, Kurweni; Gadzali, Silvy Sondari
International Journal of Artificial Intelligence Research Vol 6, No 1.2 (2022)
Publisher : STMIK Dharma Wacana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29099/ijair.v6i1.2.676

Abstract

Various efforts have been made by SMEs to be able to survive and get decent performance results in times of crisis by adopting information technology. This is the right innovation step because humans are now interconnected despite the special need for business transformation from traditional to electronic business. However, in its implementation, there are obstacles that hinder the success of the performance results of SMEs that have adopted post-pandemic IT, such as IT capabilities and HR management capabilities. The purpose of this study is to prove and confirm that these two obstacles are real and have been bridged by the local government so that SMEs are not too negatively affected by the pandemic through digital ecosystem training. The object of this research is 66 SMEs in the city of Surabaya. Sampling technique was non-random sampling with type purposive sampling Data was collected by distributing online to selected respondents. The results of the study obtained the fact that IT Capability has a positive and significant effect on the performance of SMEs. This is indicated by the path coefficient value of 0.461 and the P-value of 0.000. Human Resources Management has a positive and significant effect on the performance of SMEs. This is indicated by the path coefficient value of 0.386 and the P-value of 0.000. The calculation results refer to the path coefficient > 0.1 and significant at P-value <0.05. This means that the government's role is highly expected in maintaining the nation's economic stability through the empowerment of SMEs in the aspects of information technology and human resources.
Investigation of Efforts to Improve PDAM Services in Grobogan Regency Hermawan, Eric; Kamar, Karnawi; Anggraini, Rizka Maulida; Nurakhim, Bambang; Judijanto, Loso
International Journal of Artificial Intelligence Research Vol 8, No 1.1 (2024)
Publisher : Universitas Dharma Wacana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29099/ijair.v8i1.1.1306

Abstract

The quality of public services provided by the Regional Drinking Water Company (PDAM) in Grobogan Regency is the primary focus of this research. Guided by relevant theoretical frameworks, the study seeks to examine the current state of service delivery and identify opportunities for improvement. This research adopts a descriptive approach, which aims to provide a detailed depiction of phenomena as observed in the field.Data collection was conducted through a combination of observation, documentation, and interviews, allowing for a comprehensive understanding of the issues affecting service quality. The research was specifically carried out within the operational scope of the PDAM in Grobogan Regency, involving both internal processes and customer interactions.The findings reveal critical insights into the challenges and strengths of the PDAM’s service delivery. Key aspects explored include water quality, distribution efficiency, responsiveness to customer complaints, and the overall accessibility of services. While some areas demonstrate acceptable performance, significant gaps remain, particularly in meeting customer expectations and ensuring consistent satisfaction.This study emphasizes the importance of adopting customer-centric strategies to enhance service quality. Recommendations derived from the findings include improving infrastructure to ensure uninterrupted water supply, enhancing the responsiveness of complaint handling mechanisms, and implementing regular monitoring systems to address inefficiencies. Additionally, customer feedback should be systematically incorporated into decision-making processes to align services with community needs.By addressing these issues, the PDAM in Grobogan Regency can improve its public service quality, fostering greater trust and satisfaction among its customers. This research contributes valuable insights that support ongoing efforts to ensure access to reliable and high-quality drinking water services in the region
Co-Authors Aat Ruchiat Nugraha Abdallah Al- Shreifeen, Iyad Aceng Haetami, Aceng Ade saputra Adiyanto Adiyanto , Adiyanto Adiyanto Adiyanto Admiral Afianti, Vina Agistiawati, Eva Agus Purwanto AGUS PURWANTO Agustian, Wahid Rahmat Ahadi, Ahadi Ahmad Fauji, Ahmad Ahmad Yani ahmad yani Aks, Safriadi M. Yunus Alfariz, Kadira Hilman amungkas, Panca Deni P Andi Sanjaya Anggraini, Rizka Maulida Anwar, Moh. Nuril Apriana Markus, Mira Ari Wibowo, Tony Asbari, Masduki Asmin Asmin, Asmin Aulia Rizka, Aulia Ausat, Abu Muna Almaududi Ayunita, Dian Ayyasy, Ahmad Nafis Az-Zahra, Fathimah Azhari Azhari Azhari Bakri, Asri Ady Basuki, Sucipto Briliana, Vita Budi Haryanto Budiadnyana, Gusti Nyoman Budiadyana, Gusti Nyoman Cahya Kumoro, Dwi Ferdiyatmoko Cahya Kumoro, Dwi Ferdyatmoko Cakranegara, Pandu Adi Chidir, Gusli Cristine, Ervana Dendy K. Pramudito Deviputri Suwandi, Safna Dewi, Wulan Rahma Diah Astuti, Enny Edhie Budi Setiawan, Edhie Budi Elma, Taura ENDRI ENDRI Eric Hermawan Erick Fernando B311087192 Fajrin, Andira Faqih, Tengku Irsyad Farhan, Akhmad Fauzi Ahmad Muda Fayzhall, Miyv Ferdinant Nuru Gadzali, Silvy Sondari Gazali Gazali Goestjahjanti, Francisca Sestri Goestjahjanti, Fransisca Sestri Gozali, Ahmad Haniyyah, Haniyyah Harahap, Subur Harahap, Vica Hasna, Shoftwatun Hasna, Shofwatun Hermawan, Ressa Nur Hermawati, Lusi Hikam, Ihsan Nuril Himmy’azz, Istajib Himmy”™azz, Istajib Kulla Hulu, Paolinus Hulu, Paulinus Husaini Hutagalung, Dhaniel Ida Jubaedah Indriani, Lely Indriastiningsih, Erna Irfan Anshori, Rizki Islamiati, Dini Isnaini, Sri Wahyuni Istajib Kulla Himmy’azz JAINURI, JAINURI Jaka Suwita Jamuri, Ahmad jantrisia, Rio Jayanti, Indah Johan Johan Joni Iskandar, Joni Jubaida, Ida Judijanto, Loso Jumiran, Jumiran Jusman, Ikhsan Amar Karyono Karyono Krishernawan, Indra Krisna, Nandan Lima Kulla Himmy'azz, Istajib Kulla Himmyázz, Istajib Kumoro, Dwi Ferdi Cahya Kumoro, Dwi Ferdiyatmoko Cahya Kumoro, Ferdiyatmoko Cahya Kusnadi, Iwan Henri Kuswandi, Ferdi Lewaherilla, Novalien Carolina Ligawati M Yunus Aks, Safriadi Makin, Samsul Manalu, Lorence Maqin, Samsul Maria Assumpta Wikantari Meilianda, Rifki Mendrofa, Yeremia Mintari, Nia Muhammad Reza Aulia Muhammad Rizal, Imam Muhammad Yunus Muhammad Yusuf Muldani Rachmat, Imam Mulyati Mulyati Mursalin, Adi Nafis Ayyasy, Ahmad Nafis, Ahmad Napitupulu, Bonar Napitupulu, Bonar Bangun J Napitupulu, Bonar Bangun Jeppri Nathalie, Julia Noer Aisyah Barlian, Noer Aisyah Nofiyanti Nofiyanti, Nofiyanti Noor Komari Pratiwi, Noor Komari Novitasari, Dewiana Nur Hasanah Nurakhim, Bambang Nurasiah Nurasiah ., Nurasiah Nurasiah Nurasiah Nurhayati, Wakhida Nuri, Wiyono nursidin, nursidin Nuryanti, Yulis Octarina, Thina Oktarina, Thina Oktawiranti, Anggi Olin, Maria Novita Parida, Parida Parmenas, Naik Henokh Prabantarikso, Mahelan Prastya Firmansyah, Ichsan Pratikno, Yuni Purba, Santa Purnamasari, Ayu Lestari Purno, Marhaendro Purwaningrum, Dwi Putra, Firdaus Putriani, RDN Dwi Rachma Dewi, Wulan Rachmat, Imam Muldani Raden Mohamad Herdian Bhakti Radita, Fatrilia Rasyi Rahayu, Novi Riyanto Riyanto Rizal, Imam Muhamad Rizfie, Muhammad Dala Ronald Alfredo, Ronald Rousilita Suhendah Rubadi, Rubadi Saefullah Saefullah, Saefullah Sahadah, Dewi Nely Santi, Neta Mirda Sarifudin, Aip Sefthian Sestri Goestjahjanti, Francisca Sidiq, Ilham Sihombing, Dina Agnesia Simorangkir, Yosua Siti Maesaroh Solaeman, Deny Sri Lestari Sri Mulyati Sudiyono, Rachma Nadhila Sudiyono, Rachma Nadila Sudiyono, Yusuf Suharto Abdul Majid Suhartono, Bambang Sukriyah, Sukriyah Supiana, Nana Supriyanti, Dedeh Supriyanto . Supriyanto Supriyanto suprobo, Winanti Suroso Suroso suryawan, ryan firdiansyah Sutardi, Didi Tiara, Beby Trisolvena, Muhammad Nana Ukar, Kurweni Umiyati, Hesti Wardhani, Annisa RSK Waruwu, Hatoli Widjaja, Andree E. widjaja, henry antonius eka Wijaya, M. Rizky Wildoms Sahusilawane Winanti WINANTI, WINANTI Wiyono, Nuri Yaafi, Naufal yanto, Adi Yosi Pahala, Yosi Yulia, Yayah Yusuf Yusuf Yusuf Zakaria, Maman Zalukhu, Novi Liyani Zen, Agustian