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All Journal Tengkawang : Jurnal Ilmu Kehutanan Jurnal Pariwisata Pesona Dinamika Pendidikan Jurnal Kajian Bali Tadris: Jurnal keguruan dan Ilmu Tarbiyah DeReMa (Development Research of Management) Jurnal Manajemen LAW REVIEW Jurnal Dinamika Pendidikan POLYGLOT Jurnal Obsesi: Jurnal Pendidikan Anak Usia Dini Jurnal Manajemen Indonesia JURNAL PENDIDIKAN JASMANI DAN OLAHRAGA JOHME: Journal of Holistic Mathematics Education Syntax Literate: Jurnal Ilmiah Indonesia DUNAMIS: Jurnal Teologi dan Pendidikan Kristiani JURNAL MANAJEMEN INDUSTRI DAN LOGISTIK JMM (Jurnal Masyarakat Mandiri) Journal EVALUASI International Journal of New Media Technology Jurnal Sinergitas PkM & CSR JURNAL EDUCATION AND DEVELOPMENT Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan ABDIMAS SILIWANGI Jurnal Riset Inspirasi Manajemen dan Kewirausahaan AL-TANZIM : JURNAL MANAJEMEN PENDIDIKAN ISLAM JMIE (Journal of Madrasah Ibtidaiyah Education) Jurnal Ilmiah Mandala Education (JIME) At-Ta'lim : Media Informasi Pendidikan Islam Jurnal Masyarakat dan Budaya Jurnal Entrepreneur dan Entrepreneurship (JEE) Sukma: Jurnal Pendidikan Jurnal Mantik Jurnal Muara Ilmu Ekonomi dan Bisnis Syntax Idea International Journal of Economics, Business and Accounting Research (IJEBAR) PREPOTIF : Jurnal Kesehatan Masyarakat Jurnal Manajemen Bencana (JMB) International Journal of Economics Development Research (IJEDR) Mulawarman Law Review Gadjah Mada Journal of Tourism Studies Jurnal Manajemen Pelayanan Hotel Enrichment : Journal of Management EduPsyCouns: Journal of Education, Psychology and Counseling Community Development Journal: Jurnal Pengabdian Masyarakat Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Journal of Industrial Engineering & Management Research (JIEMAR) INTERNATIONAL JOURNAL OF SOCIAL, POLICY AND LAW (IJOSPL) Buletin Poltanesa Jurnal Kependidikan: Jurnal Hasil Penelitian dan Kajian Kepustakaan di Bidang Pendidikan, Pengajaran dan Pembelajaran Metta : Jurnal Ilmu Multidisiplin Journal of Community Service and Engagement Kontigensi: Jurnal Ilmiah Manajemen Milestone: Journal of Strategic Management Feedforward: Journal of Human Resource Jurnal Ekonomi JURNAL ILMIAH GLOBAL EDUCATION Jurnal Inovasi, Evaluasi dan Pengembangan Pembelajaran (JIEPP) Prosiding Konferensi Nasional PKM-CSR Journal Of World Science Indonesian Marketing Journal Toba: Journal of Tourism, Hospitality, and Destination Journal of Innovation Research and Knowledge International Journal of Applied Business and International Management Jurnal Dimensi Seni Rupa dan Desain Media Bina Ilmiah Jurnal Indonesia Sosial Teknologi Jurnal Pendidikan Indonesia (Japendi) Eduvest - Journal of Universal Studies Journal Community Service Consortium Apollo: Journal of Tourism and Business Jurnal Nusantara Mengabdi Ranah Research : Journal of Multidisciplinary Research and Development Fokus Bisnis: Media Pengkajian Manajemen dan Akuntansi Jurnal Penelitian Pendidikan Indonesia Jurnal Ilmu Kesehatan Masyarakat (The Public Health Science Journal) PESHUM Sukma: Jurnal Pendidikan Taawun: Jurnal Pengabdian kepada Masyarakat Open Access DRIVERset Edumaspul: Jurnal Pendidikan At-Ta'lim : Media Informasi Pendidikan Islam Khasanah Ilmu - Jurnal Pariwisata Dan Budaya BISNIS : Jurnal Bisnis dan Manajemen Islam Jurnal HAM
Pramono, Rudy
Universitas Pelita Harapan
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EXPLORING PATIENT SATISFACTION AT A PRIVATE DENTAL CLINIC IN JAKARTA: A QUALITATIVE STUDY Hartono, Tiffany; Pramono, Rudy
PREPOTIF : JURNAL KESEHATAN MASYARAKAT Vol. 9 No. 2 (2025): AGUSTUS 2025
Publisher : Universitas Pahlawan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/prepotif.v9i2.46763

Abstract

Penelitian ini bertujuan untuk mengidentifikasi faktor-faktor utama yang memengaruhi kepuasan pasien di Klinik X, sebuah klinik gigi swasta yang berlokasi di Jakarta. Desain studi kasus tunggal kualitatif digunakan untuk mendapatkan pemahaman mendalam mengenai pengalaman dan persepsi pasien. Partisipan dipilih melalui teknik convenience sampling dan diwawancarai secara mendalam menggunakan panduan pertanyaan semi-terstruktur dalam Bahasa Indonesia. Seluruh wawancara direkam, ditranskripsi secara verbatim, dan dianalisis secara tematik untuk mengidentifikasi pola dan tema yang berulang. Persetujuan etik diperoleh dari komite etik yang berwenang. Hasil penelitian menunjukkan bahwa kepuasan pasien dipengaruhi oleh beberapa faktor yang saling berkaitan. Rekomendasi dari mulut ke mulut, terutama dari keluarga dan teman, memiliki peran penting dalam menarik pasien baru. Selain itu, kompetensi dan perilaku komunikasi dokter gigi secara konsisten disebut sebagai elemen utama dalam menciptakan pengalaman positif. Keahlian dan sikap profesional staf pendukung, serta kemampuan mereka dalam berkomunikasi dan membangun hubungan yang baik, turut memberikan kontribusi signifikan. Pasien juga menghargai lingkungan klinik yang bersih, higienis, lengkap dengan fasilitas memadai, serta lokasi yang strategis dan mudah diakses. Efisiensi layanan, termasuk ketepatan waktu dan proses administrasi yang lancar, serta persepsi terhadap nilai yang sebanding dengan biaya, turut meningkatkan kepuasan secara keseluruhan. Dari semua faktor tersebut, kompetensi dan komunikasi dokter gigi, serta profesionalisme staf, dianggap sebagai yang paling berpengaruh.
Pengembangan Media Virtual Reality Artsteps Untuk Materi Budaya Indonesia dalam Mata Pelajaran IPAS Kelas V SD Noel Praba, Lorensius; Pramono, Rudy
Ranah Research : Journal of Multidisciplinary Research and Development Vol. 7 No. 6 (2025): Ranah Research : Journal Of Multidisciplinary Research and Development
Publisher : Dinasti Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/rrj.v7i6.1798

Abstract

Pelajaran IPAS merupakan salah satu mata pelajaran yang wajib di setiap sekolah. IPAS merupakan penyatuan konten muatan IPA dan IPS yang terjadi di dalam Kurikulum Merdeka. Banyak pendidik yang masih menggunakan metode konvensional, monoton, bosan dan kurang mengasikan. Oleh sebab itu, mata pelajaran IPS dinilai kurang menarik. Pendidik juga merasa kesulitan dalam mengembangkan media pembelajaran interaktif. Tujuan penelitian ini adalah melihat langkah-langkah pengembangan yang dilakukan peneliti untuk mengembangkan media pembelajaran Artsteps Virtual Reality menurut kerangka Borg dan Gall, menganalisis hasil evaluasi dari produk pengembangan media pembelajaran Artsteps Virtual Reality berdasarkan ahli materi, ahli media, dan ahli bahasa, dan mengetahui hasil evaluasi dari produk pengembangan media pembelajaran Artsteps Virtual Reality berdasarkan uji coba lapangan awal, uji coba lapangan utama, dan uji coba lapangan operasional. Penelitian ini menggunakan model penelitian dan pengembangan dari Borg dan Gall dengan sedikit penyesuaian menjalankan sembilan langkah. Pengumpulan data melalui wawancara dan pengisian kuesioner yang hasilnya dianalisa secara kualitatif dan kuantitatif. Dalam proses pengembangan dilakukan tiga kali uji coba, yakni uji coba lapangan awal, uji coba lapangan utama, dan uji coba lapangan operasional. Uji coba lapangan awal melibatkan 7 orang responden, uji coba lapangan utama melibatkan 31 orang responden, dan uji coba lapangan operasional melibatkan 31 orang responden. Hasil analisis uji coba akhir lapangan operasional menunjukkan media pembelajaran Artsteps virtual reality mata pelajaran IPAS pada materi budaya Indonesia mendapatkan persentase 87,38%. Dengan demikian produk tersebut dikatakan sangat layak dan dapat menjadi media pembelajaran baru dalam pembelajaran IPAS.
PENGARUH GAYA KEPEMIMPINAN ETIS, KOMITMEN NORMATIF, DAN MOTIVASI KERJA TERHADAP PERFORMA PEKERJA DI YAYASAN XYZ [THE INFLUENCE OF ETHICAL LEADERSHIP STYLE, NORMATIVE COMMITMENT, AND WORK MOTIVATION ON WORKER PERFORMANCE AT XYZ FOUNDATION] Alatas, Thania; Kui, Daniel Ong Kim; Pramono, Rudy
Feedforward: Journal of Human Resource Vol. 4 No. 2: September 2024
Publisher : Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19166/ff.v4i2.8718

Abstract

This research aims to identify the influence of ethical leadership, normative commitment and work motivation on employee performance. This research uses quantitative methods. Data was collected to test the hypothesis and used purposive sampling where the respondents are workers at the XYZ foundation. The sample for this research consisted of 120 respondents. The statistical analysis method used in this research is Smart PLS 4.0 software. This research found that the ethical leadership style has a positive effect on the performance of workers at the XYZ foundation. This shows that the better ethical leadership implemented will be able to improve employee performance, while normative commitment does not have a positive effect on employee performance at the XYZ foundation. The results of this research also show that normative commitment has no effect on worker performance, the rise and down of normative commitment cannot affect worker performance, and work motivation has a positive effect on worker performance at the XYZ foundation, meaning that the greater work motivation will be able to improve an employee's performance.Abstrak Bahasa Indonesia: Penelitian ini bertujuan mengidentifikasi pengaruh gaya kepemimpinan etis, komitmen normatif dan motivasi kerja terhadap performa pekerja. Penelitian ini menggunakan metode kuantitatif. Data dikumpulkan untuk menguji hipotesis dan menggunakan purposive sampling dimana responden adalah pekerja di yayasan XYZ. Sampel penelitian ini berjumlah 120 responden. Metode analisis statistik yang digunakan dalam penelitian ini menggunakan software Smart PLS 4.0. Hasil penelitian ini mendapati bahwa gaya kepimpinan etis berpengaruh positif terhadap performa pekerja di yayasan XYZ. Hal ini menunjukkan bahwa semakin baik kepemimpinan etis yang diterapkan akan dapat meningkatkan peforma pekerja, sedangkan komitmen normatif tidak berpengaruh positif pada performa pekerja di yayasan XYZ. Hasil penelitian ini juga menunjukkan bahwa komitmen normatif tidak berpengaruh terhadap performa pekerja, naik turunnya komitmen normatif tidak dapat mempengaruhi performa pekerja, dan motivasi kerja berpengaruh positif terhadap performa pekerja di yayasan XYZ, artinya semakin besar motivasi kerja akan dapat meningkatkan performa seorang karyawan.
Determining Experience Quality on Customers' Perceived Value, Satisfaction and Loyalty Juliana, Juliana; Pramono, Rudy; Sartjie, Indriany; Roon, Jocelyn; Orlina, Meita; Daicy, Venessa
Fokus Bisnis Media Pengkajian Manajemen dan Akuntansi Vol. 21 No. 2 (2022): Fokus Bisnis
Publisher : LP3M Universitas Putra Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32639/fokbis.v21i2.52

Abstract

It is essential in the hospitality and tourism industries to meet the gastronomic expectations of travelers. The purpose of this study is to investigate the impact of customer perceived value on customer loyalty and satisfaction, experience quality on customer perceived value and loyalty and investigate the impact of customer satisfaction on customer loyalty. Survey questionnaires were delivered to 201 participants in Tangerang City. The design of the sample used in this study was nonprobability sampling with a technique of purposive sampling with the criteria that you have had culinary tours in Tangerang at least 2 times a year. Data collection was obtained for 3 months Descriptive statistics and PLS-SEM were used to analyze the data. This is a quantitative descriptive analysis. The result show that Customer perceived value have a positive and significant effect on customer loyalty and customer satisfaction, experience quality have a positive and significant effect on customer perceived value, customer satisfaction have a positive and significant effect on customer loyalty. The study findings have one hypothesis is not supported. The study's findings will be useful guides for hospitality and tourism in building a more strategically situated approach to customer satisfaction.
The Power of Culture in Building Trust and Loyalty: A Lesson Learned from COVID-19 Pandemic in Bali's Hotel Industry Hanna H. Sihombing, Irene; Mutiara Lemy, Diena; Pramono, Rudy
Jurnal Kajian Bali (Journal of Bali Studies) Vol. 15 No. 2 (2025): Symbolism in Balinese Rituals
Publisher : Universitas Udayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24843/JKB.2025.v15.i02.p07

Abstract

The COVID-19 pandemic severely impacted Bali's tourism sector, with international tourism declining by 99% in 2021 due to travel restrictions. Despite the dire circumstances, the hotel industry in Bali is recovering quickly. This study examines the effects of COVID-19 on organizational trust and employee loyalty in the tourism industry, focusing on long-term effects and post-pandemic recovery. A survey of 200 employees from three to five-star hotels in Bali assessed the impact on loyalty and the mediating role of organizational trust. Findings indicate that management's pandemic-related actions reduced employee loyalty due to decreased job security and heightened stress. Organizational trust declined during tourism uncertainty, particularly from early 2020 to mid-2022, but showed signs of recovery in 2023 and 2024. Results from expert interviews indicate that trust mitigated the pandemic's impact on employee loyalty, with the cultural values of the Hindu philosophy Tri Hita Karana playing a significant role in Balinese society. This study underscores the importance of organizational trust in maintaining employee loyalty post-crisis.
Functionality, Limitation, and Future of Homestays in Kampung Adat Wologai Yulius, Kevin Gustian; Sianipar, Rosianna; Pramono, Rudy
Gadjah Mada Journal of Tourism Studies Vol 7, No 2 (2025)
Publisher : Program Studi Pariwisata Fakultas Ilmu Budaya Universitas Gadjah Mada Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/gamajts.v7i2.107123

Abstract

This study explores the cultural and spatial limitations surrounding the use of traditional houses (Sa’o) as tourist accommodations in Kampung Adat Wologai, a cultural village in Ende Regency, East Nusa Tenggara, Indonesia. While rural tourism and desa wisata development often promote homestays in vernacular architecture, the sacred function of the Sa’o renders such usage inappropriate in Wologai. Using a qualitative case study approach, this research draws on field observations, semi-structured interviews with key stakeholders—including Mosalaki, village officials, tourism groups, and the local tourism office—and secondary data from academic and government sources. The findings reveal that the Sa’o are central to ancestral rituals and cannot be opened to outsiders for overnight stays. In response, the Dinas Pariwisata proposed a terminological and spatial distinction between rumah adat and rumah tradisional to guide future accommodation planning. A SWOT and SOAR analysis shows potential for homestay development through modern houses located outside the ritual core, reflecting cultural respect while meeting tourism demands. This research highlights the need for localized policy approaches and the vital role of customary leadership in sustainable tourism planning. Theoretically, it contributes to the discourse on heritage and tourism, while practically, it offers a culturally sensitive model for accommodation development in desa wisata with strong ritual traditions.
DAMPAK PANDEMI COVID-19 TERHADAP MANAJEMEN SEKOLAH MINGGU KOREA DI INDONESIA UNTUK PENGINTEGRASIAN PEMBELAJARAN IMAN [THE IMPACT OF THE COVID-19 PANDEMIC ON THE MANAGEMENT OF FAITH-LEARNING INTEGRATION OF KOREAN SUNDAY SCHOOL IN INDONESIA] Choi, Chi Hyun; Purba, John Tampil; Sudibjo, Niko; Pramono, Rudy
JOHME: Journal of Holistic Mathematics Education Vol. 5 No. 1 (2021): JUNE
Publisher : Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19166/johme.v5i1.2794

Abstract

This research is a case study that analyzes the problem of the Faith-Learning Integration management process for the Korean Sunday School “Y” in Indonesia during the COVID-19 pandemic. In this research, data collection was carried out with 5 informants, 58 questionnaires from respondents consisting of students, parents and teachers as well as recordings of student activity results. From the results of this study, it can be seen that there are several obstacles experienced by students, teachers and parents in the Faith-Learning Integration management process. First, students are not satisfied with centering on video learning platforms because there is no interaction between teachers, students and their friends so it needs to be changed from a one-way platform, such as video to an interactive platform between students and teachers such as Zoom or Google Classroom, etc.  In addition, students from parents of other religions do not get support and attention from their parents to carry out  Faith-Learning Integration with Work From Home (WFH)  so that  Faith-Learning Integration activities stop. Second, teachers' technical skills are very limited, so interactive online classroom training is required. Third, parents feel burdened and stressed when they have to give examples of faith, morals and good discipline to children in  Faith-Learning Integration during WFH. The last obstacle, the 5 dimensions of the Faith-Learning Integration are not tightly integrated with each other so they do not run in harmony. The dimensions of Leitourgia and Didache were implemented well, while Kerygma, Koinonia, and Diakonia were not carried out well due to social distancing obstacles. For this reason, it is recommended that "Y" management use an interactive platform and develop innovative and creative ways that can motivate students so that they do not feel the distance between teachers and students and the surrounding environment is getting farther away even though they participate in social distancing.BAHASA INDONESIA ABSTRACT: Penelitian ini adalah studi kasus yang menganalisa masalah proses manajemen pengintegrasian pembelajaran iman Sekolah Minggu Korea “Y” di Indonesia pada masa pandemi COVID-19. Dalam penelitian ini dilaksanakan pengumpulan data dengan 5 orang narasumber, 58 hasil kuesioner dari responden yang terdiri dari siswa, orangtua dan guru serta rekaman hasil aktivitas siswa. Dari hasil penelitian ini terlihat adanya beberapa kendala yang dialami oleh siswa, guru dan orang tua dalam proses manajemen pengintegrasian pembelajaran iman. Pertama, siswa tidak puas dengan berpusat pada media pembelajaran video karena tidak terjadi interaksi antara guru, siswa dan teman-temannya sehingga perlu diubah dari media yang bersifat satu arah, seperti video ke berbagai media yang interaktif antara siswa dan guru seperti Zoom atau Google Classroom, dll. Selain itu, siswa dari orangtua yang beragama lain kurang mendapat dukungan dan perhatian dari orangtuanya untuk melakukan pengintegrasian pembelajaran iman dengan pembelajaran daring dari rumah sehingga aktivitas pengintegrasian pembelajaran iman jadi terhenti. Kedua, keterampilan teknis guru sangat terbatas sehingga diperlukan pelatihan kelas online secara interaktif. Ketiga, orangtua merasa terbebani dan stress ketika harus memberikan contoh iman, moral dan disiplin yang baik kepada anak-anak dalam pengintegrasian pembelajaran iman selama pembelajaran daring dari rumah. Kendala yang terakhir, 5 dimensi dari pengintegrasian pembelajaran iman tidak terintegrasi satu sama lain secara erat sehingga tidak berjalan selaras. Dimensi Leitourgia dan Didache dilaksanakan dengan baik, sedangkan Kerygma, Koinonia, dan Diakonia tidak terlaksana dengan baik karena adanya hambatan social distancing. Untuk itu disarankan manajemen “Y” menggunakan berbagai media yang interaktif dan mengembangkan cara yang inovatif dan kreatif yang dapat memotivasi siswa supaya tidak merasakan jarak antara guru dan siswa serta lingkungan sekitarnya semakin jauh walaupun mengikuti social distancing.
Pengembangan dan Pemanfaatan Media Pembelajaran Fun Indonesian Folktales Pada Pembelajaran Bahasa Inggris Siswa Kelas X SMA Negeri 1 Negara Krisnayanti, Iga Ayu Anggela Heni; Pramono, Rudy
Jurnal Ilmiah Mandala Education (JIME) Vol 9, No 2 (2023): Jurnal Ilmiah Mandala Education (April)
Publisher : Lembaga Penelitian dan Pendidikan Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58258/jime.v9i2.4822

Abstract

The objective of this research was to create a Fun Indonesian Folktales learning medium to be utilized to teach English for the Grade X students at the Senior High School of 1 Negara. The Research and Development (RnD) method was used in this research, according to (Borg and Gall 2003). The researchers modified and simplified it into 9 adjusted cycles. The interviews and questionnaires were used to collect data, which were then analyzed qualitatively and quantitatively. Three tryouts were conducted three times during the product development process: initial tryout, field tryouts, and field implementation tryout. VR expert, pedagogy expert, material expert, and an English translation were all involved in the initial tryout. Five students participated in the field tryout. Seventeen students participated in the field implementation tryout. The experts and students were allowed to try the product and respond to the provided questionnaire. According to the final data analysis, the attractiveness of the interactive media was 93.5%, the level of practicality was 94.8%, and the student learning motivation was 94.3%. As a result, the product being developed is feasible and has shown the potential to be used as a new medium in the English subjects.
Manajemen Organisasi Pendidikan: Studi tentang Yayasan dan Sekolah Sukma Bangsa di Aceh Moerdijat, Lestari; Supratikno, Hendrawan; S. Ugut, Gracia Shinta; Bashori, Khoiruddin; Pramono, Rudy
SUKMA: Jurnal Pendidikan Vol. 5 No. 1 (2021)
Publisher : Yayasan Sukma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32533/05106.2021

Abstract

Manajemen organisasi dengan learning organization telah terbukti berhasil meningkatkan kapasitas dan perubahan sistem, namun belum begitu banyak penelitian yang memfokuskan diri tentang implementasi learning organization pada organisasi yang baru terbentuk dan membentuk manajemen organisasinya. Penelitian tentang Yayasan dan Sekolah Sukma Bangsa di Aceh ini memfokuskan diri pada hal tersebut. Penelitian konsern dengan 3 hal yaitu learning organization, knowledge creation dan dynamic capability pada sekolah Sukma yang didirikan di Aceh dengan latar belakang konflik dan bencana alam yang terjadi sejak 2000-2004. Penelitian ini menyimpulkan bahwa learning organization (LO) tidak dapat berdiri sendiri. Keberadaannya yang sering terhubung sebagai referensi bagi subyek penelitian ini (baik informan kunci, narasumber dan partisipan aktif) menempatkannya dalam tataran strategis dalam manajemen organisasi. Konsep LO di Yayasan Sukma yang sering ditemukan dalam penelitian adalah sub konsep personal mastery diikuti oleh mental model, system thinking. Kemudian shared vision dan terakhir adalah team learning. Kemudian, pada konsep knowledge creation dalam model socialization externalization collaboration internalization (SECI) yang sering ditemukan adalah sub konsep socialization diikuti oleh eksternalisasi, kombinasi dan terakhir adalah internalisasi. Selanjutnya pada konsep dynamic capabilities (DC) di Yayasan Sukma yang sering diperlihatkan adalah sub konsep transforming  yang diikuti oleh sensing. 
PRESTASI KERJA BERBASIS KEDISIPLINAN, KEMAMPUAN KERJA, DAN PROFESIONALISME PEGAWAI NEGERI SIPIL DI SATUAN KERJA INSTANSI XYZ Fadhilah Agustya; Daniel Ong Kim Kui; Rudy Pramono
Journal of Innovation Research and Knowledge Vol. 4 No. 7: Desember 2024
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53625/jirk.v4i7.9082

Abstract

Human resources are the main asset in an organization because their contribution plays important role that can reflect the organization's achievements. In this way, an HR management process is needed so that organizational goals can be achieved, supported by a high level of work performance. In this research, the authors examine whether discipline, work ability and professionalism can influence work performance. This research is based on the author's curiosity about what factors influence work performance in government organizations, especially one of the work units at the XYZ Department which has 228 Civil Servants (PNS). This work unit is dominated by employees with relatively long working period and the phenomenon of declining work performance that occurred in first and second period in 2021 that was discovered. It is expected that this research will find factors that can significantly influence work performance. Questionnaires were used in the data collection process, and 163 respondents were obtained for the measurement process using SmartPLS software. The results show that discipline and work ability can have a positive and significant influence on increasing work performance. Meanwhile, professionalism does not show positive and significant influence on the work performance of civil servants as research subjects.
Co-Authors A Hasyati A.G. Hendra Adi Abdurahman Adinda, Fala Hindun Adolf JN Parhudip Agnella Gwenisa Agus Hari Hadi Agus Purwanto Agus Purwanto Agus Purwanto AGUS PURWANTO AGUS PURWANTO Agus Purwanto Agustian Budi Prasetya Aji Sulistian Akuba, Stefy Falentino Alamsyah, Virza Utama Alatas, Thania Ali Djamhuri Alicia Pricelda Amelda Pramezwary Andi Sulistiyadi Andiaresmi, Putrityatami Andreas Tedy Mulyono Andry M. Panjaitan Anton Wachidin Widjaja Antonio, Ferdi Anugerah Agungputranto Anugerah Agungputranto Anugrah Agungputranto Apriani Simatupang Ardi Kho Ardian Sopa Arlina Arifin Djemahir Asbari, Masduki Ban Jung Belet Lydia Ingrit Bellyana Octavia Berlianto, Margaretha Pink Bermuli, Jessica Elfani Bhakti, Peter Dharma Cahyono, Yoyok Cahyono, Yoyok Calen, Calen Candy Adeline Cendana, Wiputra Chandra Han Chandra Han Chelsea Annabel Cherry Darmawan Christiana Trisna Wati Christiawan, Rio D. M. Lemy, L. Soemarni, A. Pramezwary, Y Kristiana Dadang Irawan Daicy, Venessa Daniel Ong Kim Kui Darmawan, Cherry Dea Elizabeth Lomaris Deandra Asthyn Pakasi Deandra Asthyn Pakasi Delima S Desideria Lumongga Dwihadiah Desman B. Larosa Dewi, Dessi Novianti dharmawan, Cherry Dian Purnamasari Diena M.Lemy Diena Mutiara Lemy Dinda Sekar Syallomitha Djakasaputra, Arifin Donna Imelda Dr. Adolf J.N. Parhusip Elang Kusumo Ellen Viana Emanuel Agung Wicaksono Erwin Santosa Evo S Hariandja Evy Yanthy F. X. Suwarto Fachrul Rizky Fadhilah Agustya Faltias Khenat Patriabara Ferdi Antonio Fiona Tri Utami Jaya Firdaus Putra Florencia Hanjani Florencia Vanya Vaniara Franky Sumarlie Fransisco Budi Hardiman Freddy Ong Gandhy, Abel Grace Kezia Josephine Gracia S Ugut Gumulya, Devanny Hadi Cahyadi Hananto, Brian Alvin Handayani, Nungki Sri Handayani, Ratna Handoko Limaho Handoko Limaho Hanna H. Sihombing, Irene Harsanti, HG Retno Hartanto, Wijaya Hartono, Tiffany Hendra Achmadi, Hendra Hendrawan Supratikno Hendrawan Supratikno Hendrawan Supratikno Hendrawan Supratikno Hendrawan Sutikno Hendyansyah Putra Hernawati Siahaan Hubner, Ira B. Hulu, Meitolo Humala Sitinjak hutagalung, leo Hyun, Choi Chi I Gusti Agung Anom Yudistira I.T. Wiguna I.T. Wiguna Imelda, Donna Indra, Febryola Indriantari Sekarrini Indriantari Sekarrini Indriany Sartjie Innocentius Bernarto Irene Hanna H Sihombing Irwan Suarly Jack Widjajakusuma Jang, Johan Janice A.P. Pramono Janice A.P. Pramono Jessica Shaina Wijaya Jimmy Muller Hasoloan Situmorang Jocelyn Roon Johan . Johan Jang Juliana Juliana Juliana Juliana Liem Juliana, Juliana Juliet Sutedja July Cornelia July Hidayat July Hidayat Junius Hardy Karisha Alifputri Kelvin Candiago Khoiruddin Bashori Kotamena, Fredson Krisnayanti, Iga Ayu Anggela Heni Kristijono, Natali Hasto Kusumaningsih, Sekundina Williana Laksmi M Wijayanti Lemy, Diena. M Leo Hutagalung Lestari, Dessy Puji Lia Apriliani Limaho, Handoko M. U. Al-abqori M.A.Kholik M.A.Kholik M.B. Rini W M.I. Alfajri M.I. Alfajri Maleachi, Sandra Manek Ndoloe Martina Pakpahan Martinus Rehan Martinus Tukiran Martinus Tukiran Masduki Asbari Masduki Asbari Mathew Dimas Mega Sampepadang Meilani, Yohana Cahya Palupi Meilissa Octavia Meita Orlina Meranga, Isana Moerdijat, Lestari Mohamad Ramdan Mohammad Shobri Monica S Moses Lorensius Parlinggoman Hutabarat Mukidi, Mukidi Mulyono, Andreas Tedy Munthe, Ashiong P. Nasya I. Arifa Natali Hasto Kristijono Nathalia, T. C. Nefianto, Tirton Ni Gusti Ayu Eka Nicodemus Filipi Apthioman Nisvi S. Dewi8, S.F Nisvi S. Dewi8, S.F Nisvi Suciati Dewi Noel Praba, Lorensius Nova Bernedeta Sitorus Nova Bernedeta Sitorus Nova Bernedeta Sitorus Nova Bernedeta Sitorus Nova Bernedeta Sitorus Nova Bernedetta Sitorus Nova Bernedetta Sitorus Nove Bernedeta Sitorus Nugraheni Sri Kumalasari Oki Hermawati Orlina, Meita Otto Berman Sihite P. M. Winarno Pakpahan, Rosdiana Pamungkas, Yohanes Farrel Panjaitan, Andry M. Patria, Danet Pierre Senjaya Poltak Sinaga Prameswari, Mirza Pramezwary, Amelda Prayogi, Adiba Dithyanissa Prinastining Dyah Wigati Pubby Vianohita Pubby Vianohita Purba, John Tampil Putra, Firdaus Putu Chintya Nitiyani Santika Ramdan, Mohamad Ratna Setyowati Putri Reinhard Pinontoan Rinto Rain Barry Rio Christiawan Ripno Ripno Riska Apriliani Riza Primahendra, Riza Roon, Jocelyn Rosianna Sianipaar Rosianna Sianipar Rosmaya N Ruth Debora S.F. Jamaludin S.F. Jamaludin S.F. Jamaludin S.F. Jamaludin Sabrina O Sihombing Sabrina O. Sihombing Samsiah Nelly Samuel Musa Liha Samuel Tanasjah Setiawan Sandra Maleachi Santoso, Priyono Budi Sarliyani Sarliyani Sartjie, Indriany Sebastian, Aaron Sekar Syallomitha, Dinda Sekundina Williana Kusumaningsih Shanti Paramita Siahaan, Hernawati Sihite, Otto Berman Simatupang, Apriani Sinaga, Nelly Azwarni Sisilia Chelsye Parera Siti A. Napilah Siti A. Napilah Siti Amalia Siti Amalia Siti H.T Jammalliah Siti H.T. Jammalliah Siti H.T. Jammalliah Siti N. Napilah Sitorus, Nova Situmorang, Jimmy Muller Hasoloan Soenarjo, Hady Stascia, Stefani Steffi Devina Sugandhi Stephanie Theodora Mulyono Stevano Putra Hardianto Sudibjo, Niko Sugiarto S Sugiarto Sugiarto Sulistiyadi, Andi Surliyani Surliyani Surliyani, Surliyani Susantio, Catherine Sutikno, Hendrawan Suwarto Suwarto Suwarto Suwarto Syallomitha, Dinda Sekar Tan, Jacob Donald Theodosia C. Nathalia Theresia, Theresia Tianna Kinantasya Tiffany Tiffany Timba, Yoseph D. Valensky, Sherla Vasco Adato H Goeltom Vasco Adato H. Goeltom Venessa Daicy Wella Wella Wella Wella Wijayanti, Laksmi Mayesti Wilhelmina Rosse Marisca Gajeng Williana kusumaningsih Winanti Winanti WINANTI, WINANTI Winarno Darmoyuwono Wowor, Wulan Meiaya Wuisan, Dewi Wulan Meiaya Wowor Wylen Djap Wynona Ramli Y.K Sastradi yanthy, Evy Yesis Christie Laatung Yohana F. Cahya Palupi Meilani Yuantika, Adelia Yubali Ani, Yubali Yulia Andriyani Yulius, Kevin Gustian Yustisia Kristiana