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Journal : JURNAL BISNIS STRATEGI

BUSINESS STRATEGY FOR PRIVATE GENERAL HOSPITAL IN UNIVERSAL HEALTH COVERAGE ERA Nysa Ro Aina Zulfa; Dony Septriana Rosady; Umi Narimawati
JURNAL BISNIS STRATEGI Vol 31, No 2 (2022): Desember
Publisher : Magister Manajemen, Fakultas Ekonomika dan Bisnis Undip

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Abstract

Indonesia seeks to implement Universal Health Coverage to ensure that all people can access health services. The implementation of this program has an impact on the national health system. The pattern of health services has shifted both in terms of health services and health financing. Hospitals as one health care institution must adapt to these changes in order to remain able to provide the best health services. MAL Hospital as one of the hospitals providing health services faces the impact of decreasing income after implementation of Universal Health Coverage. Facing these conditions required the right business strategy for MAL Hospital to be able to increase its income in order to continue running health services as one of the hospital with social mission. This study uses qualitative methods with primary data obtained from interviews and secondary data obtained from reports, articles, journals, and books. In business exploration, this study analyzes and proposes business strategies for public private hospitals. Analysis begins by analyzing internal and external factors. Internal factors are analyzed based on financial, operational, human resources, and marketing aspects. External factors were analyzed using PESTLE Analysis and Porters Force. All factors are classified as Strength, Weakness, Opportunity, and Threat (SWOT). The analysis is continued by calculating the Internal Factor Analysis Summary (IFAS) and External Factor Analysis Summary (EFAS). Obtained result value IFAS -40 with value EFAS 20. Position of MAL Hospital by using Cartesian diagram is in quadrant of weakness and opportunity. MAL Hospital should choose competitive strategy through differentiation focus by targeting the main target is the participants of Universal Health Coverage. Some alternative business strategies are prepared using TOWS Matrix. Alternative business strategies were analyzed using Analytical Hierarchial Process to obtain priority program sequence. Priority programs with the highest scores were selected and then continued by organizing activities. Estimated cost required and estimated increase in revenues are calculated to obtain Return on Investment value. MAL Hospital as one of the private hospital that has social mission is expected to do the best business strategy for health service can continue.
Co-Authors Achmad Rozi Adrian Sutawijaya Afandi, Azhar Affan Neskisyah Ramadhan Afzal Sayed Munna Agus Nursikuwagus Agus Nursikuwagus Aidil Amin Effendy Akbar, Irfan Rizka Akhdiyatul’aein, Muhammad Albar, Chepi Nur Amroni Amroni, Amroni Andriani Ulpah Anisah Anisah Anita Novialumi Annastia, Erma Annisa Paramitha Fadillah Anto Purwanto Anwari, Haifa Nurul Apriansyah, Muger Aprilia, C Aprilianti, Dhani Aris Ariyanto Aryanti Agustian Avinash Pawar Azhar Affandi Azhar Affandi Azhar Affandy Basuki Rahmat Masdi Siduppa Budi Hermawan Dadang Munandar Dadang Supriatna Dedi Triyanto Deni Nurdiansyah Denok Sunarsi Denok Sunarsi Dewi Indriani Jusuf Dhimas Tribuana Dian Rostikawati Dian Surya Sampurna Eman Suherman Erlangga, Heri Erni Yuningsih Eti Ariyanti Fahrezi, Muhammad Fajar Ramadhan Farida Agustin, Farida Febriana, I R Febriansyah, Angky Feriyansyah, Ahmad Fitri Annisa Rachmah Ganar, Yulian Bayu Gojali Supiandi Hadi, Silviana Marwa Hamidah . Hamsinah Hamsinah Hamsinah Hamsinah, Hamsinah Hartuti, Elizabeth Tika Kristina Haryadi, Yudi Hendar Rubedo Hernady, Joddy Hikmat, Acep Arna Hindriari, Reni Horas Djulius Iman Sudirman Imelda Pangaribuan Indrianto, Anggraeni Pratama Ira Geraldina Irmal, Irmal Jalaluddin, T. Jasmani Jasmani Jasmani Jasmani Jonathan Sarwono Juliana, Rilla Bunga July Yuliawati Jumansyah, Rizky Kartini, Sari Kholili, Irfan Komara, Nandang Komariyah, Iis M Yani Syafei M. Yani Syafei M. Yani Syafei MADUNINGTIAS, LUCIA Mahnun Mas’adi Manan Sailan Mandaraira, Fitria Mariana, Brina Marliana Budhiningtias Winanti Maryadi, Yadi Masduki Masduki Masruroh MASRUROH Mauluddin, Syahrul Moh. Sidik Priadana Mohamad Duddy Dinantara Mohammad Benny Alexandri Mohsin Mohsin Muhammad Akhdiyatul Aein Muktiyanto, Ali Muliany, Febriyan MULYADI Mulyatini, Nurdiana Munandar, Dadang Munna, Afzal Sayed Muzakir Myrna Dwi Rahmatya Nabiha Khan Nandang Komara Nani Nani Nawawi, Muhamad NINGSIH, NINGSIH No, Dhiu Stela Novianti, Windi Nur, Hafni Rizanuddin Nurahman, Ikhsan Nurdin Nurdin Nurhidayah, Karina Nysa Ro Aina Zulfa Pani Nopiani Pawar, Avinash Permadi, Candra Pertiwi Hidayati, R. Panca Pradhana Aji Prasusti Pradipto, Hendro Iwan Pragiwani, Meita Pranata, Sudadi Pratama, Obi Puri Swastika Gusti Krisna Dewi Raeni Dwi Santy Rahadyan Tajuddien Rizki Zulfikar Rosady, Dony Septriana Rudi Saputra Sandra Rahmawati Dewi Saputra, Herry Sari Marliani Sarip Hidayat Sarip Hidayat, Sarip shintawati, shintawati Sidik, Rangga Sindrawati, Sindrawati Siti Fitriani, Rani Siti Kurnia Rahayu Sri Dewi Anggadini Sri Harini Sri Suwarsi Sudadi Pranata Sudarso, Aden Prawiro Sudirman, Imam Suhardi, Yusuf Sulaeman, Supian Sunarsi, Denok Supriyadi Supriyadi Supriyanto Supriyanto Surjono, Welly Suryana Sumantri Susilawati, Erna Sutisnawati, Yayah Suyanto, Rachmat Suyatin Suyatin Syafe'i, M Yani Syafei, H.M. Yani Syafei, M. Yani Syafei, M. Yani Syafei Syafei, Yani Syafe’i, M. Yani Syahrul Mauluddin Titin Nurhayati Ma’mun Triyadi Triyadi Triyani Triyani Umiyati, Hesti Undang Juju Wahyu Nurul Faroh Wardhani, Kristina Watcharapong Ratchakulwongwarit Wati Aris Astuti Wentri Merdiani Widhi Wicaksono Widodo, Adji Winanti, Marliana B. Winanti, Marliana Budhiningtias Winantia, Marliana Budhinigtias Witchu Aromdee Wulandari, Anna Yadi Mulyadi Rohman Yahya, Adibah Yani Syafei, M. Yoki Oktorian Sukardi Yuliyani Yuliyani, Yuliyani Zebua, Mardalena