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Muhammad Nur
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Journal : Public Service And Governance Journal

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Menggali Potensi Road-Map Reformasi Birokrasi di Kabupaten Bima Pasca-PermenPAN-RB Nomor 3 Tahun 2023 Muhammad Nur; Nike Ardiansyah
Public Service and Governance Journal Vol. 5 No. 2 (2024): Juli: Public Service and Governance Journal
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/psgj.v5i2.1505

Abstract

This study aims to evaluate the impact of bureaucratic reform in Bima Regency following the issuance of the Ministerial Regulation on Administrative Reform (PermenPAN-RB) Number 3 of 2023, with a primary focus on enhancing the quality of public services and the efficiency of administrative processes through the implementation of information technology. Utilizing a qualitative descriptive research method, this study explores the perceptions and experiences of civil servants (ASN), policymakers, and the civilian community in Bima Regency. Data were collected through in-depth interviews, participatory observation, and document analysis to understand the implementation and effectiveness of the reforms undertaken. The findings indicate that bureaucratic reform in Bima Regency has made significant progress in improving the efficiency and effectiveness of public services, underpinned by the Bureaucratic Reform (RB) Index. The main focus of this reform is to accelerate service delivery, enhance user satisfaction, and reduce unnecessary bureaucracy, with the digitalization of services as a key step that has successfully reduced waiting times and increased transparency. Training programs for civil servants have also been enhanced to ensure high-quality services that meet the needs of the community. The roadmap for bureaucratic reform also includes efforts to strengthen integrity and transparency, with an emphasis on improving the Corruption Perception Index (CPI) score through the strengthening of oversight institutions and the implementation of policies that limit direct interactions, reducing opportunities for corruption. Furthermore, Bima Regency continues to innovate by integrating information technology into government administration to improve the Government Effectiveness Index (GEI) and E-Government Development Index (EGDI), ensuring data security, and expanding public access to government services, especially in remote areas.
Menggali Potensi Road-Map Reformasi Birokrasi di Kabupaten Bima Pasca-PermenPAN-RB Nomor 3 Tahun 2023 Muhammad Nur; Nike Ardiansyah
Public Service and Governance Journal Vol. 5 No. 2 (2024): Juli: Public Service and Governance Journal
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/psgj.v5i2.1505

Abstract

This study aims to evaluate the impact of bureaucratic reform in Bima Regency following the issuance of the Ministerial Regulation on Administrative Reform (PermenPAN-RB) Number 3 of 2023, with a primary focus on enhancing the quality of public services and the efficiency of administrative processes through the implementation of information technology. Utilizing a qualitative descriptive research method, this study explores the perceptions and experiences of civil servants (ASN), policymakers, and the civilian community in Bima Regency. Data were collected through in-depth interviews, participatory observation, and document analysis to understand the implementation and effectiveness of the reforms undertaken. The findings indicate that bureaucratic reform in Bima Regency has made significant progress in improving the efficiency and effectiveness of public services, underpinned by the Bureaucratic Reform (RB) Index. The main focus of this reform is to accelerate service delivery, enhance user satisfaction, and reduce unnecessary bureaucracy, with the digitalization of services as a key step that has successfully reduced waiting times and increased transparency. Training programs for civil servants have also been enhanced to ensure high-quality services that meet the needs of the community. The roadmap for bureaucratic reform also includes efforts to strengthen integrity and transparency, with an emphasis on improving the Corruption Perception Index (CPI) score through the strengthening of oversight institutions and the implementation of policies that limit direct interactions, reducing opportunities for corruption. Furthermore, Bima Regency continues to innovate by integrating information technology into government administration to improve the Government Effectiveness Index (GEI) and E-Government Development Index (EGDI), ensuring data security, and expanding public access to government services, especially in remote areas.
Co-Authors Abdul Alimul Karim Abdul Basid Abdul Kadir Abdurrahman, Ahmad Faruq abubakar abubakar Abyadul Fitriyah Adli Ghallib Ahmad Siboy Akbar Yusuf Alvita Dwi Septiani Amir, Wahyuddin Ana Yuniasti Retno Wulandari Andi AR Andi Arifwangsa Adiningrat Andi Badli Rompegading Andi Mardiana Andi Sinrang Anisa Fitri Anwar Anwar Anwar Yoesoef ari oscar moris Arinda Novela Putri Arman Arni Karina Arniati Arniati Arwang, Arwang Asyari Asyari Atira Ayu Aprilia Ayu Dwi Putri Rusman Bahruddin Besse Sulfiani Bobby Fahreza Chrisna Bagus Edhita Praja Cut Nya Dhin Cut Zahri Harun Dekar Urumsah Deny Hidayatullah Devi Wulandari Ramli Dewi Diniaty DEWI SARTIKA Dimas Agustian Dipateruna Teruna Awaludin Diyah Ayu Safitri Dwi Kartika Risfianty Eis Nur Rizki EKO YULIANTO Elly Fitriana Erdi Suroso Erviana Abdullah Erwin Indriyanto Eva Sasmita Fadly Ardiyatna Fahmi Arfan Fahrul Fahrul Fahrul Razi Faidatul Umriyyah Fajar Dwiyan Saputra Fajriani Firdaus Firdaus Firmansyah Fitriah, Reski Fitryan, Anggyta Gufron Haerun Yasin Harianti Hamid HARIANTI Harianti Harmayani, Ria Harpito, Harpito Harun Al Rasyid Hary Abdul Hakim Hasan Basri M. Nur Hasanuddin WS hasdiana, hasdiana Hattaysir Haris Hendi Setyatwan Herlina, Besse Hotmarito Harahap Husnaini Husni Ians Aprilo Ibnu, M. Ibnu Ardhi Septian Ida Hasanah Ikram Yakin Inni Farhani Intisari Haryanti Irfandi, Rizal Irwan Idrus Irwan Irwan Ishmah Humaidatul Aminah Zaim Alyaminy Isjoni Isjoni ISMAIL HASAN Ismiati Irzain Iwan Setiawan Javil Egi Pratama Abdurahman Jeferson Siahaan Joeharnani Tresnati Joni Kurniawan Junaidi Junaidi Junaidin, Junaidin Kamaruddin ' Kasma Hafid Khairuddin Khairuddin Khairul Saleh L. Tobing Khairurrijal Kumba Digdowiseiso, Kumba Kurniawan, Sofyan Lalu Fauzan Hamid Lely Rahayu M. Adam Mappaompo M. Alawi M. Chalis Mandagiri, Dwi Rahmadhani Marthen Patiung Martin, Fajri Zuli Melfa Yola Mhd. Solih Mochammad Imron Awalludin Moh Haifan Moh. Tauhid Umar Molina Mudjijah, Slamet Muh Arifin Dahlan Muh. Ridwan Muhamad Ichksanul A. Mokoagow Muhammad Abdian Abdillah Muhammad Hatta Muhammad Nasir Muhammad Nasir Muhammad Nasri Katman Muhammad Nur Ihsan Muhammad Syarif Hidayatullah Muhammad Zulkifli Mustafa Usman Mustapa, Rasdiana Musvira Awalia Nazzaruddin Nida Lidya Susanti Nike Ardiansyah Novia Juita Novri Naldi Nur Aisyah Nur Asia Nur Aspin Nur Endah Wahyuningsih Nur Kholidah Nur Latifatul Qalbi Nur Zahira Nurislamia M Nurul Fajri Okti, Okti Wardani Ovriyadin Ovriyadin Padri Achyarsyah Panessai Sier Poppy Elisano Arfanda Pramukti, Andika Puspita Yuliandari Putri Balqis Walanda Rahmad Labatjo Rahmad Munazir Rahmatillah Rahmatillah Rasti Sapri Rendy Hikmal W. Resy Kumala Sari Rika Taslim Rina Indah Dianawati Rini Indriani Romi Asmara Rosmaiti Rosmaiti Rosmawati Rustan Rustan Sakdiah Ibrahim Salsabila Salsabila Samsir Samsul Ode Sari, Resy Kumala Sayyed Ahmad Fazeli Sellang, Kamaruddin Selvina Armiah Sharifuddin Bin Andy Omar Siregar, Askari Guna Siti Mariyah Siti Nurain Muhmad Sitti Aminah Sofrayani Sri Winarti Sudirman Sudirman Sugianto, Efendi Suherman Sumarni Sumarni Sumarni Sundari Sundari Surayya Lubis, Fitriani Surtono, Arif Suryani Syam Syahrul Syahrul Mustafa Syaifullah, Nur Muhammad Syamsudin Syarifuddin Yusuf T Makmur Takril Tanto Pratondo Utomo Tikawati Tikawati Tjan, Juliyanty Sidik Tri Cantika Umam, Muhammad Isnaini Hadiyul Umi Pratiwi Ummi Hannum Widiyatmoko, Fajar Ari Wita Setyaningrum Wulan Ayuandiani Yanti Setianti Yayuk Maya Sari Yelsa Putri Aulia Yoakim Rembu Yunia Yusfi Latifah Zalailah Salleh Zharfan, Zata Taris Zulfikar