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INOVASI PELAYANAN PUBLIK BERBASIS WEBSITE SIKARANNUANG DI KANTOR KECAMATAN PANAKKUKANG KOTA MAKASSAR Adawiyah, Hazanatul; Wahid, Nur; Taufik, Ahmad
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol. 5 No. 1 (2024): Februari 2024
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v5i1.14060

Abstract

This study aims to find out how effective the Sikarannuang Website is in the Panakkukang District Office, Makassar City. This study uses a qualitative method with a descriptive type. The results of this research can be seen from the Relative Adventage Aspect (plus value), which shows that the Sikarannuang Website has more value compared to before and can be accessed anytime and anywhere. From the Compatibility aspect, it shows that the Sikarannuang Website is in accordance with what the community needs, namely improving public services. In terms of complexity, it shows that the Sikarannuang Website is usually constrained by networks and people who don't understand the use of cellphones. In terms of Observability, it shows that the Sikarannuang Website is easy to understand because it has a simple and easy-to-understand display. In terms of Triability (can be tried), it shows that the Sikarannuang Website is proven to be tried
RESPONSIVITAS PEGAWAI TERHADAP PELAYANAN E-KTP DI KABUPATEN ENREKANG Ramadhan, Muhammad; Malik, Ihyani; Taufik, Ahmad
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol. 5 No. 2 (2024): April 2024
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v5i2.14111

Abstract

The aim of the study was to determine the Responsiveness of State Civil Apparatus in the E-KTP Service at the Office of the Population and Civil Registration Office of Enrekang Regency. This type of research uses a qualitative method with a type of research. Data collection techniques using the method of observation, interviews and documentation. Data analysis using an interactive analysis model. The results of the study show that the responsiveness of state civil servants in e-KTP services at the Population and Civil Registration Office of Enrekang Regency has not been maximized because there are several aspects, such as: the aspect of service speed and the ability to respond to complaints is still not optimal because there are still complaints from the community concerned rather than that aspect. However, in terms of the accuracy of the service, it has been said that this is the maximum, seen from the absence of public complaints regarding the accuracy of the aspect of the accuracy of the service. 
AKUNTABILITAS PELAYANAN SERTIFIKAT TANAH DI BADAN PERTANAHAN NASIONAL KABUPATEN MAROS Syakila, Nurul Amira; Rahim, Samsir; Taufik, Ahmad
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol. 5 No. 4 (2024): Agustus 2024
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v5i4.14115

Abstract

This study aims to determine the accountability of land certificate services as well as supporting factors and inhibiting factors in the implementation of land certificate service accountability in the National Land Agency of Maros Regency. The results in this study are, 1) the regulatory compliance procedures in the Maros Regency National Land Agency office are good enough because they have been implemented in accordance with predetermined rules, 2) Low-cost public services that every payment made by the community is appropriate with the applicable rules, 3) Compliance with time standards has followed in accordance with applicable procedures, 4) Responsive public services have been carried out to the fullest. The supporting factor is the existence of a harmonious relationship between superiors and employees as well as between employees and the community and the inhibiting factor is timeliness or a long and long duration of time in completing the certificate
AKUNTABILITAS PELAYANAN DALAM PERPANJANGAN SURAT IZIN MENGEMUDI DI KEPOLISIAN RESORT KABUPATEN GOWA Atrianti, Atrianti; Burhanuddin, Burhanuddin; Taufik, Ahmad
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol. 5 No. 3 (2024): Juni 2024
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v5i3.14135

Abstract

In general, this study aims to analyze the accountability of SIM renewal at the Gowa Police. The type of research used in this study is a qualitative type in which the research is phenomenological in nature, namely to develop or explain the reality of the events under study. Accountability in Public Services is the obligation to convey accountability and information related to the needs of people who wish to extend their SIM. The results of the study show that accountability for the implementation of SIM extension services in the city of Gowa carried out by the Gowa City Police has not been said to be fully accountable in providing services
MANAJEMEN KOMPLAIN DALAM PELAYANAN PUBLIK DI PERUSAHAAN LISTIRIK NEGARA (PLN) Jemma, Jemma; Parawu, Hafiz Elfiansyah; Taufik, Ahmad
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol. 5 No. 5 (2024): Oktober 2024
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v5i5.15565

Abstract

This research aims to determine and analyze the implementation of complaint management carried out by ULP PLN Panakkukang towards customers. The method used in this research is a descriptive qualitative method. Data collection techniques involve observation, interviews, and documentation. The results of this research show that the complaint management indicators implemented at ULP PLN Panakkukang, such as the speed of the complaint process, complaint handling, and ease of filing complaints, have met or even exceeded customer expectations. However, the volume of complaints is still significant, indicating the need for ULP PLN Panakkukang to carry out performance evaluations to prevent errors that could trigger complaints from customers.
STRATEGI PENINGKATAN PARTISIPASI MASYARAKAT DALAM PEMBANGUNAN DESA YANG BERKELANJUTAN Sari, Nurmita; Parawu, Hafiz Elfiansyah; Taufik, Ahmad
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol. 5 No. 4 (2024): Agustus 2024
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v5i4.15729

Abstract

This research aims to determine strategies for increasing community participation in the development of Ilan Batu Uru Village, West Walenrang District, Luwu Regency. The research method used in this research is a qualitative research method, which is a form of research that aims to understand and describe phenomena regarding strategies for increasing community participation in village development by analyzing behavior, perceptions, interests, motivations, actions, by presenting data descriptively in the form of words or language. The research results show that the strategy to increase community participation in increasing community participation is quite good. However, it needs to be improved further to be more optimal, this can be seen from the aspects of planning, implementation and supervision.
EFEKTIVITAS TRANSFORMASI BIROKRASI ERA DIGITAL DI DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KOTA MAKASSAR Indah Sabri, Alifyah Nur; Setiawati, Budi; Taufik, Ahmad
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol. 6 No. 1 (2025): Februari 2025
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v6i1.17396

Abstract

The aim of the research is to determine the effectiveness of digital era bureaucratic transformation in public services at the Makassar City Population and Civil Registration Service. This type of research uses qualitative methods with descriptive research type, data collection techniques through observation, interviews and documentation. The results of the research show the transformation of digital era bureaucracy in public services at the Makassar City Population and Civil Registration Service. Achievement of goals has been very effective and has international standards which makes public services easier for the community. Digital-based services will of course provide more significant service improvements. Integration into application-based service programs can be said to be effective because it is cost-effective, time-saving and energy-saving. Adaptation to the online application service program is flexible because people can easily get services and access them
Strategi Pemerintah Daerah Dalam Menangani Ernikahan Dini Di Kabupaten Barru Azizah, Nur; Mone, Ansyari; Taufik, Ahmad
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol. 6 No. 2 (2025): April 2025
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v6i2.18003

Abstract

This research aims to determine the regional government's strategy in dealing with early marriage in Barru Regency. The type of research used is qualitative research, data collection uses observation, interview and documentation techniques. The results of the research show that the regional government's strategy in dealing with early marriage in Barru Regency is considered optimal, where the rate of early marriage will decrease in 2022 after experiencing an increase in 2021. Strength, with the presence of religious counselors in each sub-district and the involvement of parents and teenagers . In terms of weaknesses, there are still many people who hold strong traditions and have a low level of understanding regarding the risks of early marriage. Furthermore, from an Oppertunity perspective, this strategy is not only implemented by one element but certainly involves others such as the community and also the relevant regional government. The last one is Thearth, where the divorce rate, poverty and educational backwardness are increasing. The internal factor that influences this research is laziness.
Peningkatan Kinerja Aparatur Melalui Sistem Informasi Short Message Services (Sms) Gateway Pada Dinas Penanaman Modal Dan Pelayanan Terpadu Satu Pintu Kota Makassar Pratama Putra, Muhammad Amril; Latifa Dinar , Sarah; Taufik, Ahmad
Jurnal Ranah Publik Indonesia Kontemporer (Rapik) Vol. 3 No. 2 (2023): Desember
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims (a) to determine the increase in apparatus performance through the information system Short Message Services (SMS) gateway at the Makassar City Investment and One-Stop Service Office, (b) to determine the factors supporting and hindering the improvement of apparatus performance through the Short Message information system Services (SMS) gateway at the Makassar City Investment and One-Stop Service Office. This type of research is qualitative. The data sources used are primary data and secondary data. Data collection techniques used are observation, interviews and documentation. Data analysis techniques used are reduction, data presentation, and conclusion. The results of the study show that a) Productivity of the apparatus through the SMS gateway information system at the Investment and One-Stop Service Office of Makassar City is still not fast enough in processing community SMS data services to issuing data, Inspectorate Apparatuses in Bandung Regency are still not able to operate computers, especially the use of SMS gateways. b) The quality of apparatus service through the SMS gateway information system at the Makassar City Investment and One-Stop Service Office is quite good, but there is still a lack of education and training of employees in using the SMS gateway. c) The responsiveness of the apparatus through the SMS gateway information system at the Makassar City Investment and One-Stop Service Office is quite good, every time there are complaints and complaints from the public they are always responded to quickly. d) The responsibility of the apparatus through the SMS gateway information system at the Makassar City Investment and One-Stop Service Office is in accordance with the applicable rules or norms. e) Apparatus accountability through the SMS gateway information system at the Makassar City Investment and One-Stop Services Service can already be accounted for and has been implemented properly through the performance of public services
PELATIHAN MENGANALISIS BUTIR SOAL DENGAN MENGGUNAKAN APLIKASI ITEMAN PADA MAHASISWA PGSD SMESTER VI INSTITUT PENDIDIKAN NUSANTARA GLOBAL Taufik, Ahmad; Ashari, Lalu Hasan; Vandita, Lalu Yoga; Wahyudi, Johan; Syahrial, Feri
Devote: Jurnal Pengabdian Masyarakat Global Vol. 1 No. 2 (2022): Devote : Jurnal Pengabdian Masyarakat Global, Desember 2022
Publisher : LPPM Institut Pendidikan Nusantara Global

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (370.39 KB) | DOI: 10.55681/devote.v1i2.416

Abstract

The assessment process does not end with just asking questions. They will come to an analysis of the quality of the questions. Item analysis was carried out to determine the quality of the items prepared. Questions that are of good quality will greatly affect the results of the assessment and capture the learning outcomes well. The purpose of this training is to introduce how to analyze items using ITEMAN by paying attention to the characteristics of the level of difficulty, discriminating power, and the function of the item distractor. This research is descriptive research using observation, interview, and evaluation methods. Participants in this training consisted of 25 students and female students who were students from IPNG. The results of this study were that all participants felt helped in making questions that would soon set their feet in the world of education and some of them even became teachers or instructors. This means that the ITEMAN application really helps our teachers to compose questions.
Co-Authors Abdurrosid, Lalu Muhammad Kamal Adawiyah, Hazanatul Agung Suhadi Agus Kosasih, Agus Agustina, Delia Indah Agustina, Nova Ahmad Mustaniruddin Akhmad Zamroni Al, Muchammad Bio Alawiyah, Geby Alaydrus, M. Mukaddam Alaydrus, Mukaddam Alfathdyanto, Khairurizal Ali Husein Alasiry Alim, Irwan Amalia, Anita Reski Amelya Putri, Latifah Andi Rosdianti Razak, Andi Rosdianti Andri, Aimil Musfi Andrianingsih Anissa, Lentiani Anshori, Maz Isa Ansyori, Maz Isa Antoni, Darius Anwar, Hamdani Arfi Syamsun Arifin Arifin Aris Hidayat Arma, Nur Ambia Arman Ashari, L. Hasan Ashari, Lulu Hasan Askhabul Kirom Asrul Sani Aswad H Saad Atrianti, Atrianti Azka, Af'idatul Azman, Zainal Bambang Husni Nugroho Bambang Priyanto, Bambang Batubara, Monica Mulyani Bhiaztika Ristyanadi Botha, Marten Budi Setiawati Budi Swastomo Budiyantara, Agus BUDIYANTO Burhanuddin Burhanuddin Chaminra, Tipani chandra, Pasmah Charles Charles Cukup Mulyana Darmawan, Adytia Decky Aditya Zulkarnaen Delima Delima Doharma, Rouli Doharma, Rouly Dzihab Aminudin, Muhammad Endang Sri Kurniatun, Endang Sri Fachrun, Muh. Fadillah, Sri Fahruddin, Ahmad Hanif Faif Yusuf Fajri, Annur Falah, Hadi Mirojul Fariqhan, Dimas Zul Fathul Djannah Fauziah, Farah Fena Prayunisa Ferdiansyah, Ahmad Fierman Sjafirial Agustus Fitriana Fitriana Frangky Silitonga Gaffar, Dian Ekawati Gazali, Munawir Gunadi, Goldie Habibi, M. Ridwan Haikal, Zikrul Hamrun Hamzah, Muh. As'ad Hana, Siti Harahap, Henrawansyah Hardi, Rudi Hardivizon Hardivizon Hartatin, Rika Hastuti Hs, Sri Widya Hawing, Hardianto Hendra Suryadi Heni Pujiastuti Heru Sriyono Hidayat, Mayasya Afifah Hinda Lestari, Neng I Ketut Sudaryana, I Ketut Ibda, Hamidulloh Ida Swasanti Idris, Mochammad Ihyani Malik Ilhamsyah Indah Sabri, Alifyah Nur Indra Lestari, Indra Indra, Andito Irwansyah Irwansyah Isnaad, Ainia Dzikra Putri Jalil, Muhamad Jamil, Ahmad Jamil, Muhammad Ridwan Jannah, Andi Ifadtul Jemma, Jemma Johan Wahyudi, Johan JUNAEDI Kadriyan, Hamsu Kailani, Mohd Kamsi, Nurlila Khairul Muslim Khoiri, Ikhsan Kholik, Kholilul Kristiana, Lindra Kurniasari, Indah Kusmana Kusmana L. Hasan Ashari Latifa Dinar , Sarah Leli Hasanah Lubis Lestari, Rizka Vidya Lestia, Aprida Siska Lukito, Reni Marwiyati M Amin, M Makkiyah, Feda Anisah Manaf, Irfan Mariah Ulfah Mira Lestira Hariani Mochammad Imron Awalludin Mone, Ansyari Mubasyaroh Mubasyaroh, Mubasyaroh Muhammad Amril Pratama Putra, Muhammad Amril Muhammad Ramadhan Muhammad Rosyidi, Rohadi Muhammad Yunus Muryono, Tupan Tri Mustakim, Yasin Mustapidah, Tita Siti Nandana, Pandu Ishaq Novitawati, Nelly Novrizal, Yudhi Nur Azizah Nur Mauliana, Julia Nur Wahid, Nur Nurtjahyono, Nurtjahyono Nurwijayanti Nuryanti Mustari, Nuryanti Nuswanto, Heru Susetyo Ohan Farhan Otong Nurhilal Padauleng, Novrita Paerdoe, Lalu Dane Pemban Panjaitan, Albert Parawu, Hafiz Elfiansya Parawu, Hafiz Elfiansyah Parulian, L Taufik Pasaribu, Faisal Irsan Prasetyaningtyas , Fitria Dwi Prasetyo, Bambang Agung Pratama, Muhammad Rivaldi Purnaning, Dyah Puspa, Andi Asindah Puspita, Diah Ayu Putri Aisyah Nurrachman, Salsa Raden Mohamad Herdian Bhakti Rahayu, Dhian Nur Rahim, Samsir Rahma, Andi Aswirathul Rahman , Hadian Rahmisyari Ramadhani, Khadafi Razak, Fitri Sari Handayani Reny, Reny Rina Febriana Rizki Ramadhani Rohadi Rohadi Rokyal Harjanty Rosalina, Zakiyah Rupiarsieh Rusman, Muhammad Ruth Riah Ate Tarigan Salafudin Salafudin, Salafudin Salama, Heti Saputro, Wahid Hadi Sari, Nurmita Septiani, Nonik Setyawan, Cahya Edi Siregar, Paulina Siti Aisyah Siti Hajar Siti Nurjanah Soelaiman, T. A Fauzi Soma, Tito Arya Steven Christian Suhaimi, Firdaus Sunanda, Sunanda Sunanto Sunanto Suparman Suparman Surya Hardi, Surya Susi Rahayu Susmawan, Susmawan Suwarno Suwarno Syahidah, Putri Amalina Syahrial, Feri Syakila, Nurul Amira Taufik Jamaan Tikson, Deddy T Tjatur Supriyono Tri M, Tupan Utami, Isra Rezky Vandita, Lalu Yoga Witjoro, Wisnu Adi Wulandari, Rizka Wulpiah, Wulpiah Yasin, Muhammad Faishal Yoga Vandita, Lalu Yuherman Yuherman Yulianti, Almaida Yusuf, Abdul Mazid Yusutria Yusutria Yuwono Yuwono Zakaria, Wan Fariza Alyati Wan Zarkasi, Zarkasi Zuhan, Arif