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All Journal Professional : Jurnal Komunikasi dan Administrasi Publik Komunikasi : Jurnal Komunikasi Madani Jurnal Politik dan Sosial Kemasyarakatan JIKE : Jurnal Ilmu Komunikasi Efek LINIMASA: JURNAL ILMU KOMUNIKASI Jurnal Komunika Islamika : Jurnal Ilmu Komunikasi dan Kajian Islam Jurnal Ilmiah Ilmu Komunikasi Communique Jurnal Mutakallimin : Jurnal Ilmu Komunikasi Buana Komunikasi (Jurnal Penelitian dan Studi Ilmu Komunikasi) Journal of Scientific Communication (JSC) Batara Wisnu : Indonesian Journal of Community Services Bussman Journal : Indonesian Journal of Business and Management Jurnal Ilmu Komunikasi Dan Media Jurnal Ekonomika Dan Bisnis KAGANGA KOMUNIKA: Journal of Communication Science Asian Journal of Community Services (AJCS) Jurnal Pengabdian Kepada Masyarakat Jurnal Ilmu Sosial, Pendidikan Dan Humaniora Populer: Jurnal Penelitian Mahasiswa Mamangan Social Science Journal International Journal of Science and Environment Journal of Creative Student Research Student Scientific Creativity Journal Jurnal Ilmiah Teknik Informatika dan Komunikasi Jurnal Pengabdian West Science Tuturan: Jurnal Ilmu Komunikasi, Sosial dan Humaniora Harmoni: Jurnal Ilmu Komunikasi Dan Sosial Jurnal Riset Rumpun Ilmu Sosial, Politik dan Humaniora (JURRISH) Jurnal Kajian dan Penelitian Umum Al Fuadiy: Jurnal Hukum Keluarga Islam Jurnal Mahasiswa Kreatif Jurnal Ilmu Komunikasi UHO : Jurnal Penelitian Kajian Ilmu Komunikasi dan Informasi PANDITA: Interdisciplinary Journal of Public Affairs Socius: Social Sciences Research Journal Semantik : Jurnal Riset Ilmu Pendidikan, Bahasa dan Budaya Jurnal Riset Rumpun Ilmu Pendidikan (JURRIPEN) Saber: Jurnal Teknik Informatika, Sains dan Ilmu Komunikasi Journal Innovation In Education Filosofi: Publikasi Ilmu Komunikasi, Desain, Seni Budaya Intelektual: Jurnal Administrasi Publik dan Ilmu Komunikasi MERDEKA: Jurnal Ilmiah Multidisiplin Misterius: Publikasi Ilmu Seni dan Desain Komunikasi Visual Wissen: Jurnal Ilmu Sosial dan Humaniora Jurnal Manajemen Bisnis Digital Terkini Federalisme : Jurnal Kajian Hukum Dan Ilmu Komunikasi Jurnal Dinamika Sosial dan Sains Dialogika : Jurnal Penelitian Komunikasi dan Sosialisasi
Arfian Suryasuciramdhan
Program Studi Ilmu Komunikasi, Fakultas Ilmu Sosial Dan Ilmu Politik, Universitas Bina Bangsa
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Electrical & Electronics Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Nursing Physics Public Health Social Sciences Transportation Other

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Tingkat Kepuasan Gen-Z yang menjadi Pengunjung Perpustakaan Daerah Kota Serang Sisca Dwi Aprilia; Noerma Kurnia Fajarwati; Meiby Zulfikar; Rizqi Fitrianti; Arfian Suryasuciramdhan
Jurnal Riset Rumpun Ilmu Sosial, Politik dan Humaniora Vol. 5 No. 1 (2026): Januari: JURRISH: Jurnal Riset Rumpun Ilmu Sosial, Politik dan Humaniora
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jurrish.v5i1.6765

Abstract

This study aims to analyze the satisfaction level of Generation Z visitors at the Serang City Regional Library using Expectation Confirmation Theory (ECT). This theory explains that satisfaction is formed when the actual service meets or exceeds user expectations. The research employed a descriptive quantitative approach with a survey technique, involving 89 respondents aged 17–28 years, selected purposively. The data were collected using a questionnaire with a 1–4 Likert scale and analyzed univariately. The results show that the majority of Generation Z visitors are satisfied with the library services, with 85.4% expressing satisfaction, while 14.6% expressed dissatisfaction. The factors contributing the most to satisfaction were staff friendliness (58.4% reported being very satisfied), room comfort (59.6% reported being very satisfied), and the availability of basic facilities such as tables, chairs, and adequate lighting. However, dissatisfaction mainly stemmed from digital facilities. About 45% of respondents stated that the Wi-Fi connection was unstable, disrupting online information access. Additionally, 60% of respondents felt that the collection of the latest books was still limited, failing to meet the academic and current trends of Generation Z. These findings highlight the importance of improving digital services, enhancing internet network quality, and expanding the collection of up-to-date and popular books. Furthermore, staff competence in digital literacy needs to be enhanced to support the increasing digital needs of users. With these measures, the library is expected to not only maintain visitor satisfaction but also improve its relevance and loyalty in the digital era.
Dampak Kampanye Media Sosial Instagram dalam Mengubah Sikap Generasi Z terhadap Isu Politik Galuh Febriyanti; Achmad Nashrudin Priatna; April Laksana; Rizqi Fitrianti; Arfian Suryasuciramdhan
Jurnal Riset Rumpun Ilmu Sosial, Politik dan Humaniora Vol. 5 No. 1 (2026): Januari: JURRISH: Jurnal Riset Rumpun Ilmu Sosial, Politik dan Humaniora
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jurrish.v5i1.6767

Abstract

The development of digital technology has fundamentally changed political communication patterns, especially among Generation Z who grew up in a social media ecosystem. This study aims to analyze the influence of political campaigns through Instagram on changes in political attitudes of students at the Faculty of Social and Political Sciences at Bina Bangsa University. This study uses an explanatory quantitative approach. Data collection techniques were carried out through a survey using a closed questionnaire, which was distributed to 100 respondents. Data were analyzed using a simple linear regression test with the help of SPSS software version 25. The results of the study indicate that political campaigns on Instagram have a significant influence on changes in students' political attitudes. The dimensions of attitudes influenced include attention to issues, understanding of political messages, and acceptance of certain ideas or figures. Based on these findings, it can be concluded that credible, relevant, and communicative digital campaigns have great potential in shaping the political orientation of Generation Z. Therefore, adaptive communication strategies are needed as well as strengthening political and digital literacy among students to encourage more critical and responsible political engagement.
Strategi Komunikasi DPMPTSP Kota Serang dalam Memberikan Pelayanan Publik Nuril Anwar Sutisna; Eka Susilawati; Fithrotul Kamilah; Noerma Kurnia Fajarwati; Arfian Suryasuciramdhan
Jurnal Riset Rumpun Ilmu Sosial, Politik dan Humaniora Vol. 5 No. 1 (2026): Januari: JURRISH: Jurnal Riset Rumpun Ilmu Sosial, Politik dan Humaniora
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jurrish.v5i1.6768

Abstract

. This study aims to analyze the communication strategy of the Serang City Investment and One-Stop Integrated Services Agency (DPMPTSP) in providing public services to the community, as well as identifying supporting and inhibiting factors in its implementation. This study uses a qualitative method with a descriptive approach. Primary data were obtained through in-depth interviews, observation, and documentation, while secondary data were collected from literature, regulations, and related official sources. The focus of the study is directed at the application of the two-way symmetrical communication theory that emphasizes interactive dialogue, feedback acceptance, communication equality, and active community participation. The results show that the Serang City DPMPTSP implements various communication strategies, including delivering information face-to-face and digitally (website, social media, and SKM barcodes), providing complaint channels, and involving the community in service evaluation. Supporting factors include the availability of service facilities, competent human resources, and information technology support. Inhibiting factors include limited digital literacy in the community, technical system obstacles, and differences in the level of public understanding of service procedures.
Analisis Proses Komunikasi Organisasi dalam Penyusunan Standar Operasional Prosedur di Inspektorat Daerah Kota Serang Rian Fikri Teguh Imanto; April Laksana; Putri Handayani; Achmad Nashrudin Priatna; Arfian Suryasuciramdhan
Jurnal Riset Rumpun Ilmu Sosial, Politik dan Humaniora Vol. 5 No. 1 (2026): Januari: JURRISH: Jurnal Riset Rumpun Ilmu Sosial, Politik dan Humaniora
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jurrish.v5i1.6840

Abstract

Standard Operating Procedures (SOPs) play a crucial role in creating consistency, efficiency, and accountability in governance. However, the process of developing SOPs within the bureaucracy often faces complex organizational communication challenges. This study aims to analyze the organizational communication process in developing SOPs at the Serang City Regional Inspectorate, focusing on the role of the Secretariat as the administrative coordination center. The method used was a qualitative case study approach, involving in-depth interviews with key informants, observation, and documentation analysis. The results indicate that organizational communication plays a crucial role in every stage of SOP development, from data collection and drafting, to cross-sector coordination, and document finalization. The Secretariat acts as a liaison between units, archives manager, and coordination meeting facilitator. However, obstacles identified include a top-down vertical communication pattern, differing perceptions between units, delays in information flow due to bureaucracy, and limited technology-based communication tools. Improvements were made through the establishment of cross-unit forums, communication training, and the use of online applications to strengthen two-way communication. The implications of this research indicate that increasing the effectiveness of organizational communication is a key factor in accelerating the process of preparing SOPs and supporting the creation of more responsive, efficient, and accountable governance.
Strategi Komisi Penyiaran Indonesia Daerah Banten dalam Pengawasan Konten Televisi Lokal Siti Nurul Aisyah; Achmad Nashrudin Priatna; Noerma Kurnia Fajarwati; Rizqi Fitrianti; Arfian Suryasuciramdhan
Jurnal Riset Rumpun Ilmu Sosial, Politik dan Humaniora Vol. 5 No. 1 (2026): Januari: JURRISH: Jurnal Riset Rumpun Ilmu Sosial, Politik dan Humaniora
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jurrish.v5i1.6907

Abstract

This study aims to examine the communication strategies implemented by the Regional Indonesian Broadcasting Commission (KPID) of Banten in educating and engaging the public in monitoring local television content. The research employed a qualitative approach with a descriptive study method. Data collection techniques included in-depth interviews with KPID Banten commissioners and community members, observation of socialization activities, and document analysis. Data were analyzed through data reduction, data presentation, and conclusion drawing. The findings indicate that KPID Banten applies educational and participatory communication strategies through the socialization of the Broadcasting Behavior Guidelines and Program Standards (P3SPS), publications on social media, and public discussion forums. The community actively contributes by reporting broadcast violations and participating in media literacy activities. However, challenges such as low media literacy and limited understanding of broadcasting regulations remain obstacles. This study recommends enhancing collaboration among KPID, local governments, and community groups to strengthen participatory-based broadcast monitoring.
PEMANFAATAN MEDIA SOSIAL YOUTUBE SEBAGAI PERSONAL BRANDING CONTENT CREATOR Fitriany, Rysha Mutiara; Suryasuciramdhan, Arfian; Sucitasari, Lisna Febriyanti; Fatimah, Kheisya Maura; Munir, Thasya Azhari
KAGANGA KOMUNIKA: Journal of Communication Science Vol 7 No 2 (2025): Edisi 13
Publisher : Fakultas Ilmu Komunikasi Universitas Teknologi Sumbawa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36761/kagangakomunika.v7i2.5983

Abstract

This study aims to examine the communication strategy in building Bianca Kartika’s personal branding on the YouTube platform by applying Peter Montoya’s eight laws of personal branding theory. The background of this research lies in the importance of personal branding as a tool to differentiate oneself and build strong relationships with audiences in a highly competitive digital era. The research method used is descriptive qualitative, with data collected through observation of video content, audience interactions, and analysis of comments and engagement on Bianca Kartika’s YouTube channel. The results indicate that Bianca Kartika consistently applies Montoya’s eight laws, ranging from specialization in Korean culture content, showcasing an authentic and friendly personality, to maintaining high visibility through regular content uploads and active engagement with her followers. This strategy not only strengthens her image as an inspiring and trustworthy content creator but also fosters a positive emotional connection with her audience. The study concludes that Montoya’s personal branding theory is highly relevant and effective when applied in the context of social media and digital influencers, particularly for building and sustaining a strong personal brand on YouTube.   Keywords: Bianca Kartika, Communication Digital, Social Media, Personal Branding,
Designing An Environmental Communication Model For The Development Of Local Wisdom Based Ecotourism In Baduy Village Lebak Regency Suryasuciramdhan, Arfian; Asnawi, Asnawi; Ikrom, Mohamad
Jurnal Mamangan Vol 13, No 2 (2024): Special Issue: Jurnal Ilmu Sosial Mamangan, Accredited 2 (SK Dirjen Ristek Dikt
Publisher : LPPM Universitas PGRI Sumatera Barat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22202/mamangan.v13i2.10338

Abstract

Good environmental communication will ensure that this local wisdom not only becomes a tourist attraction, but also remains alive and respected by tourists and the Baduy community itself. In the context of sustainable development, ecotourism based on the preservation of nature and local culture is a potential alternative. However, the development of ecotourism often poses a threat to cultural and environmental integrity if it is not managed in a communicative and participatory manner. The purpose of this study is to analyze the design of an environmental communication model in the development of ecotourism in Baduy Village based on local wisdom and to optimize economic benefits for the local community. It is hoped that ecotourism in this area can develop sustainably without disturbing the cultural values that have been passed down from generation to generation. The methodology used is a descriptive qualitative approach through observation, interviews, focus group discussions, and documentation presented in the form of data. The results and discussion in the environmental communication model consist of five elements, namely primary communication, messages, media/channels, communicants, and communication effects. The environmental communication model plays a central role in supporting the development of eco-tourism based on local wisdom in Baduy Village. Environmental communication not only helps preserve traditional values but also ensures that the growing tourism industry benefits the local community while maintaining environmental sustainability
Co-Authors Achmad Nashrudin Achmad Nashrudin Priatna, H. Achmad Nasrudin Adinda Dwi Mulyani Aditya Rachman Agil Hari Agnestesia Maria Damanik Agus Fatchurrochman Aisyah, Gisella Alaika Amaly Khaira Alif Dava Mahesa Alif Kusuma Wardana Alisya Safira Aliya Dwi Rahayu Putri Aliyah Sofiyani Amanda Prisilia Nurmalita Sari Amilia, Rizki Amyati, Amyati Anisa Nurbaiti Anisa, Ayu Annisa Putria Racmawati April Laksana Aprilia Ningrum Aprilia, Sisca Dwi Ariani Galuh Asnawi Asnawi Atika, Sekar Tijani Putri Ayu Nurmala Azhar, Intan Nabila Badarzaman, Bintang Ramadhan Bagos Budi Mulyana Bagus Maulana Ramadhan Bernika Meilani Ifada Bintang Ramadhan Briandana, Rizky Brizita Auliani Alwanda Budi Hermawan Casilas, Rara Cecep Abdul Hakim Cecinia Siburian Chitra Cahya Anggraeni Cindy Nurlaila Damanik, Agnestesia Maria Damar Wulan deden deden Dela Afyani Delima, Kharisma Rosa Della Meira Desti Aprilyani Destri Astrianingsih Deswita Fitrianti Deva Satria Pamungkas Dewi Ilma Agustin Dhiyandra Prasetya Gusti Diah Permatasari, Diah Dian Dian Dian Dian Dian Hardianti Rukmanah Dias Suminta Suria Putra Dwiyanti, Shafira Ehan Farhan Eka Susilawati Eli Apud Saepudin Elok Kemala Motik Endayani, Endayani Fadiah Cahya Amelia Fahisatul Jannah Fajarwati, Noerma Kurnia Fani Yulia Susyanti Farel Kyla Riswanda Fariji, Firdy Ahmad Fatchurrochman, Agus Fatimah Nisafitri Nurjanah Fatimah, Kheisya Maura Fauzan Azima Febriya Alinda Rahayu Feranza, Flarines Yena Fiqri Udayana Firdy Ahmad Fariji Firmansyah, Ahmad Fithrotul Kamilah Fitriani, Andini Restu Fitriani, Mauliya Fitrianti , Rizqi Fitrianti, Rizqi Fitriany, Rysha Mutiara fiwa, fiwasifi isyiya Galang Ramadhan Galuh Febriyanti Gandhes Lintang Pangestu Gisella Aisyah Gusliani, Ani Hamdan Pahlepi Hana Apriyanti Hana Zulfia Hapid Saepudin Hasna Zhafira Havita, Vivit Nurhikmah Helena Angelika Simbolon Herny Arya Ardiansyah Hidayatullah, Tubagus Ade Rahmat Hiroshi Agung Saputra Hocky Nis Kharisma Dewi Hurul Aini Ibrohim Ibrohim Ibrohim Ida Farida Ida Farida Idzatulloh, Alif Ika Choirunnissa Ikrom, Mohamad Ilham Arifin Imam Budiansyah Indra Bahari Saputra Indra Septian Ine Fitrianingsih Intan Inayah Intan Nurul Azzahra Intan Widiyanti Ira Safaat Aeni Isri Undayah, Vivi Istialdi Pratama Haris Ivan Aditia Putra Jannah, Fahisatul JEFRI, ULFI jumiah, jumiah Kamilah, Fitrotul Kartika Kartika Kartika, Mishelia Khansa Luqyana Meida Kharisma Dewi, Hocky Nis Kharisma Rosa Delima Kheisya Maura Fatimah Lapina Lena Leo Feni Agustina Lestari, Vina Lika Mulki Latief Lisna Febriyanti Sucitasari Luis Fiska Rahayu Lulu Budiani Hardiana M Farhan Hidayatullah M Halwin Mujahidin Manalu, M.Reihan Mario Maulana Mauidunnajah, Hana Maulana Yusuf Maya Meliasari Meiby Zulfikar Meiby Zulfikar Melani Zyahrotul Nadifah Meliasari, Maya Meylia Maulidina Mohamad Ikrom Arasid Motik, Elok Kemala Muadz Alfayeed Muadz, Muadz Muhamad Daffa Fauzan Muhamad Gia Galihleo Muhamad Sobahri Muhamad Syarif Hidayatullah Muhammad Adnan Faidh Muhammad agung rizki Muhammad Farhan Hidayatullah Muhammad Salim Al Bana Muhammad Salim Al-bana Muhammad Satibi Mujahidin, M Halwin Mulyana, Bagos Budi Mulyani, Adinda Dwi Munir, Thasya Azhari Mutiara Permana Nandito Nandito Nasrudin, Achmad Nasywa Hasna Nabilla Nazlah Azzahra Nazwa Aulia Shihab Nessya Mayla Faiza Neysa Tansia Haqi Ninda Ela Putri Nisa ‘Arifatul Umriyah Nofalia Juliana Sari Norma Sri Hastuti Nova Nazwa Ramadhanti Novandri Adi Nugroho Noviatul Fitri Nur Fadilah Nurbaiti, Anisa Nuril Anwar Sutisna Nuril Anwar Sutisna Nuril Ulia Salsa Permana, Mutiara Putra, Dias Suminta Suria PUTRI HANDAYANI Putri Handayani Putri Handayani, Hj. Putri, Ivana Qanitah Salma Rachmawati, Annisa Putri Raden Akhmad Atqoo Raden Dehana Balqis Rahma Aniq Aulia Rahmanda, Ersa Ramadhan, Rhizqi Dwiputra Ramadhanti, Nova Nazwa Ratu Reva Nabila Raul Rizki Muhammad Kemal Refky Genta Saputra Rendi Reva Fisalsabila Reva Sila Kinaya Reyhan Naufal Athaya Rhizqi Dwiputra Ramadhan Rian Fikri Teguh Imanto rica anggraini Ridho Rahmatulloh Riefky Al Farez Rifa'i, Anton Bahtiar Rini Sartika Risma Yanti Risti Septyani Rizky Arian Maulana Rysha Mutiara Fitriany S, Sutikah Sabrina Puspita Sari Saefudin, Eli Apud Saepudin Saepudin Saepudin Saepudin Safitri, Nur Oktaviani Sahrul Sodikin Saputra, Rizky  Esa  Sari, Nofalia Juliana satibi, moehamad Setya Prihatining Tyas Shafira Dwiyanti Sharla Setyawati Shifa Aulia Putri Silvia Putri Anggraeni Sisca Dwi Aprilia Siti Abelia Puteri Siti Dhifah Umairah Siti Fadilah Siti Indriyani Putri Siti Mardianti siti nurul aisyah Siti Rohana Sodikin, Sahrul Sucitasari, Lisna Febriyanti Suherman Arifin Suheti Suheti Suheti, Suheti Sulistiawati Sulistiawati suminah ., suminah Suminah Suminah Suria Putra, Dias Suminta Sutisna, Nuril Anwar Tafana Destiana Larassetya Teguh Setiawan Imam Santoso Tri Utami Ulfi Jefri Umalihayati Umalihayati USWATUN HASANAH Utami, Tri Utari Mutiara Ayu Vina Lestari Vivi Valentine Yanti, Risma Yesya Vatria Barasa Yogi Pratama Yuanita Ferlinda Putri Yusep Irsyad Najib Setiawan Zahrah Mahfudzah Firdaus Zulhanderi Zulhanderi