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Employee Performance Through Employee Engagement in Cargo Companies Aswanti Setyawati; Cecep Pahrudin; Lira Agusinta; Rohana Sitanggang; Primadi Candra Susanto
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 2 (2025): JIMKES Edisi Maret 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i2.3400

Abstract

This study aims to examine the influence of self-efficacy and discipline on employee performance, both directly and indirectly through employee engagement as a mediating variable, in cargo companies located in DKI Jakarta. A quantitative descriptive approach was applied, using purposive sampling with a total of 337 respondents. Data were analyzed using SmartPLS. The results show that both self-efficacy and discipline have a positive and significant impact on employee engagement and employee performance. Employee engagement also has a positive and significant effect on employee performance. Furthermore, self-efficacy positively influences employee performance through employee engagement, whereas discipline does not show a significant indirect effect through engagement. These findings offer practical implications for human resource management in the cargo sector to enhance employee performance by fostering self-efficacy and engagement. This study is limited to a specific geographical area and time frame, suggesting the need for broader future research.   Keywords: Employee Performance, Employee Engagement, Self-Efficacy, Discipline
Logistics value co-creation in sustainable last-mile delivery: Evidence from parcel lockers in Indonesia Lesmini, Lis; Firdaus, Muhammad Iqbal; Agusinta, Lira; Yulihapsari, Ika Utami
Asian Management and Business Review Volume 6 Issue 2, 2026
Publisher : Master of Management, Department of Management, Faculty of Business and Economics Universitas Islam Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20885/AMBR.vol6.iss2.art13

Abstract

Indonesia’s rapid e-commerce growth has intensified pressure on last-mile delivery (LMD) systems, making sustainable and consumer-centric solutions increasingly urgent. While self-collection parcel (SCP) lockers offer promising alternatives to conventional home delivery, their adoption remains limited despite mounting urban logistics inefficiencies. Drawing on service-dominant logic (SDL), this study examines how logistics value, utilitarian and hedonic orientations, and environmental knowledge influence consumers’ willingness to co-create and, subsequently, their intention to adopt SCPs. A quantitative cross-sectional survey was administered to 235 online shoppers in Greater Jakarta, selected through purposive sampling from a target population of active online marketplace users with prior e-commerce experience. Data were collected electronically via a structured questionnaire distributed through online channels and analyzed using partial least squares structural equation modeling (PLS-SEM). Results confirm that logistics value, utilitarian orientation, hedonic orientation, and environmental knowledge each positively influence willingness to co-create. Furthermore, willingness to co-create and environmental knowledge directly and significantly predict SCP adoption intention. These findings advance SDL theory by positioning consumers as active operant resources in sustainable logistics ecosystems, moving beyond traditional efficiency-based perspectives. The study also contributes empirical evidence from a developing urban market, broadening the applicability of co-creation frameworks in contexts where infrastructure limitations and environmental awareness remain uneven. Practical guidance is offered for designing co-creation-oriented SCP services aligned with consumer motivations and sustainability goals.
Co-Authors A.J Muljadi Aang Gunawan Aang Gunawan, Aang Abdul Ghafar Abdul Ghafar Abdullah Ade Suryobuwono Addini, Fida Fathiyah Adik Moechlis Aisyah Rahmawati Aji Endra Nugroho Alfarizi Nasution, Nursery Alfi Kamil Rafi Aminudin Hendriyanto Ananda, Candra Andri Primadi, Andri Andriansyah Andriansyah Andry Nico Manik Aswanti Setyawati Berliana, Dhana Budi Karyono, Aris Budiman, Cecep Cecep Pahrudin, Cecep Datonabolon Datonabolon Dian Artanti Arubusman Dian Artanti Arubusman, Dian Artanti Dida Nurhaida Dinar Dewi Kania Djabutafuan, Abdul Azis Gani Djamal Subastian Dwi Haryanto Dwi Yulika Edhie Budi Setiawan, Edhie Budi Edi Abdurachman Edi Abdurachman Edwin Lermatan, Esternilus Endang Sugiharti Euis Saribanon, Euis Evi Satispi Fachrial, Peppy Fajar Ardhi Gibran febriyanti febriyanti Ghaddafi, Muhaiminul Hadi Setyabudi Pramono Hakim, Muhammad Wildanul Hanifah Hanifah hanifah hanifah Haris Haris, Haris Hasanah, Khaimatul Heni Pujiastuti HM. Thamrin Ika Utami Yulihapsari Ikhsan, Ridho Bramulya Imat Rakhmatillah Indra Gunawan Indrawan, Agus Intan Pawreski Jermanto Setia Kurniawan Jermanto Setia Kurniawan, Jermanto Setia Juliater Simamarta Khansa Khairunnisa Koesmariadi, Fransiska Agustina Latifah, Alfi Lesse, Johan Lis Lesmini Lucky Mardiono Anindita M. Yogi Riyantama Isjoni Mamun Murod Marthaleina Ruminda Masjraul Hidayat Matagiwa, Parabil Muhammad Iqbal Firdaus Muhammad Iqbal FIrdaus, Muhammad Muhammad Thamrin Mulyadi Mulyadi Mustika Sari, Mustika Nofrisel Nofrisel Novel, Novel Nur, Yunitha Ardiana Nurul Hidayati Octaviani, Reni Dian Octora, Theresye Yoanyta Okin Ringan Purba Olfebri Otto Sugiharto Prakoso Peppy Fachrial Prasada Ricardianto Prasadja Ricardianto Prasadja Ricardianto, Prasadja Primadi Candra Susanto Purba, Okin Ringan Purwoko, Harry Putra, Derry Herlasetyadi Raden Didiet Rachmat Hidayat Raden Didiet Rachmat Hidayat Rafi, Salahudin Reza Fauzi Jaya Sakti Reza Fauzi Jayasakti Rukaesih Achmad Maolani Rully Indrawan Ryan Firdiansyah Suryawan Sandriana Marina Saputro, Sarwono Hadi SATISPI, EVI Sembiring, Honny Fiva Akira Sembiring, Rinawati Sita Aniisah Sholihah Sitanggang, Rohana Siti Fatimah Siti Maemunah Soekirman, Atong Sudjanadi, Sudjanadi Sugiyanto - Sugiyanto Sugiyanto Suharto Abdul Majid suryawan, ryan firdiansyah Suryobuwono, Abdullah Ade Taufiqurokhman TAUFIQUROKHMAN, TAUFIQUROKHMAN Theresye Yoanyta Octora Tohir, Muhammad Vica N Harahap Wahyu Wibowo Wahyudi, Dardi Wildan Wildan Wildan, Wildan Wynd Rizaldy Yana Tatiana Yana Tatiana, Yana Yosi Pahala, Yosi Yuliantini Yuliantini Yuliantini Yuwono Dwisilo Sucipto Zaenal Abidin Zahroni, Zahroni Zulkifli Zulkifli