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A QUALITATIVE STUDY: EVALUATION OF WAITING TIME IN REGISTRATION FROM HUMAN RESOURCES WITH MALCOM BALDRIGE APPROACH Sukaria Susana Br. Ginting; Adang Bachtiar
Proceedings of the International Conference on Applied Science and Health No. 1 (2017)
Publisher : Yayasan Aliansi Cendekiawan Indonesia Thailand (Indonesian Scholars' Alliance)

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Backgound: Building a health system is one of the SDG targets – universal health coverage (UHC). Strong primary health care system needs to be in place (4). The critical issue is the quality of health by improving patient safety, effectiveness, focus on patients, timely, efficient and fair (4, 10). Long waiting times decreased utilization of national health insurance, decreased use by the public and the rising cost of health. (5,7,8,9). The aim of this paper is to investigate how the human resources can lead to long waiting times in the registration by using Malcolm Baldrige approach (6). Method: This study used qualitative design to describe waiting time problem and it’s causes. Informants were appropriately and adequately selected in relation to waiting time including patients clinic, staff and management so the information were triangulated by resources,by methods and by data itself. The results were write as transcription and content analysis carefully done to identify themes and problem. This study held at Public Health Center, Cariu, Bogor, Indonesia in December 2016. Results: All the informants expressed their concern related to waiting time and need to formulate effective solutions. The solutions were proposed related to causes to the waiting time ; no monitoring and evaluation effort to control waiting time and it’s impact, clinical safety procedures, unsatisfied patients and ineffective clinical outcomes ; low priority to human resources management; no supervision ; no on the job training; no evaluation of patients need and expectation, the public health center never had services design ; network instability and inflexibility in the provision of facilites. Conclusion: Monitoring and evaluation, human resources management, supervision, on the job training, strategic planning, patients focus , commitment and the leadership itself are needed to decrease waiting time. 
FAKTOR SITUASIONAL DALAM PELATIHAN TEKNOLOGI KONTRASEPSI TERKINI /CTU (CONTRACEPTIVE TECHNIQUE UPDATE) BAGI BIDAN Intan Gumilang; Baiq Yuni Fitri Hamidiyanti; Ristrini Ristrini; Gurendro Putro; Adang Bachtiar
JURNAL RISET KESEHATAN POLTEKKES DEPKES BANDUNG, Online ISSN 2579-8103 Vol 13 No 2 (2021): Jurnal Riset Kesehatan Poltekkes Depkes Bandung
Publisher : Poltekkes Kemenkes Bandung

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Abstract

Intra Uterine Device users continued to decline from the 2012 IDHS as much as 4.9%, in the 2017 IDHS data as much as 3.9%. This is one of the factors to improve the quality of health workers in training for family planning services. Improving the quality of midwifery services is carried out with various kinds of training. One of them is the CTU (Contraceptive Update) program for midwives. Effective training is influenced by a variety of situational factors. Situational factors must be identified to achieve the training objectives. The purpose of this study was to analyze the factors that influence the effectiveness of IUD training for midwives. Descriptive research method with a questionnaire instrument includes the factors of participants, trainers, facilities and infrastructure as well as training materials. The research design used was descriptive with analysis of results using the Rasch model. Situational factors in a training affect the effectiveness of the training. These factors are the participant factor, the trainer factor, the advice and infrastructure factor, and the training material factor. Suggestions in the future for training to pay more attention to these factors in order to achieve an effective training activity
CURRENT STATE OF THE ART HEALTH POLICY IN INDONESIA: THE ROLE OF UNIVERSITY Adang Bachtiar
Proceedings of the International Conference on Applied Science and Health No. 3 (2018)
Publisher : Yayasan Aliansi Cendekiawan Indonesia Thailand (Indonesian Scholars' Alliance)

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ANALYSIS OF FACTORS AFFECTING THE PERFORMANCE OF NURSE IN MUFID ACEH GENERAL HOSPITAL Putri Ilham Sari; Adang Bachtiar
Proceedings of the International Conference on Applied Science and Health No. 3 (2018)
Publisher : Yayasan Aliansi Cendekiawan Indonesia Thailand (Indonesian Scholars' Alliance)

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Background: To improve the human resources of the hospital, one of nurses to ensure the hospital service is well organized, the hospital management must have good strategy management.This research was conducted at Mufid Aceh General Hospital to get an overview of the factors that affect the performance of nurses at Mufid Aceh General Hospital. Methods: It was a qualitative research focused on employment documents, income documents, monthly staff satisfaction, monthly performance results nursing, patient satisfaction in Mufid Aceh General Hospital. Results: Internal factors that affect the low performance of nurses at Mufid Aceh General Hospital are satisfaction, work-related stress factors, short working period and low work motivation. While External factors that affect the low performance of nurses is work load factor. Conclusions: Based on the result of this research, it is suggested to Mufid Aceh General Hospital to planning of nurse requirement well, to make policy about income, to make job description and authority in accordance with competence of nurse staff and creating a retention program. 
THE EFFECT OF CLINICAL PATHWAY TOWARD HOSPITAL’S QUALITY AND COST IN “RSUS” HOSPITAL BANDAR LAMPUNG Toki Himawati; Adang Bachtiar
Proceedings of the International Conference on Applied Science and Health No. 3 (2018)
Publisher : Yayasan Aliansi Cendekiawan Indonesia Thailand (Indonesian Scholars' Alliance)

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Background: One of the most appropriate policies to overcome the over budget is the quality control of cost control, the instrument is a clinical pathway, so that the hospital can perform service functions well and quality without experiencing financial loss. This research has a purpose to know how far is clinical pathway can be good as a tool of quality control of cost control at “RSUS” Hospital Bandar Lampung. Methods: The research used a qualitative research involved 35 informants comprised of shareholders, Board of Directors, Medical Committee, Provision of Care Services and Coder. Results: The results showed that in general, the informants agreed with the implementation of the clinical pathway because it can improve the quality of service, the certainty of procedures and can overcome the budget. Conclusion: RSUS Hospital has not fully use clinical pathway as a tool of quality control of cost control, thus over budget remains with low quality of service 
ACHIEVEMENT OF COMMUNITY HEALTH CENTER SEEN THROUGH ACCREDITATION RESULTS: CASE STUDY IN PUSKESMAS "X", IN SURABAYA Meily Arovi Qulsum; Kurnia Sari; Adang Bachtiar; KM Taufiq
Proceedings of the International Conference on Applied Science and Health No. 3 (2018)
Publisher : Yayasan Aliansi Cendekiawan Indonesia Thailand (Indonesian Scholars' Alliance)

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Background: Accreditation and recognition of a Community Health Center (Puskesmas) are given by an independent accredited organization, established by the Minister of Health after comply the accreditation standards. The accreditation achievement in East Java is at most of main level 76.7%. Puskesmas "X" is one of Puskesmas in Surabaya which has been accredited with basic level of status in 2015. This study aims to provide a comprehensive overview of the issues affecting the achievement of Puskesmas accreditation. Methods: This research is a qualitative descriptive study with in-depth interview and document searching using an accreditation instrument standard. Results: Based on accreditation results, the planning of the health centre was less appropriate because it was not based on identification of need and expectation. The mobilization and implementation was not working well due to lack of human health resource. Monitoring, control, and performance appraisal of the health centre have not been done. Conclusions: The accreditation of the health center, the Puskesmas X, in Surabaya is not only assessed by the document but also by the processes and system implementation activities. Achievement of Puskesmas accreditation status represents as a description of Puskesmas management and the result will have an impact on Puskesmas performance, and service quality. 
ANTIMICROBIAL RESISTANCE CONTROL PROGRAM ON THE RATIONAL USE OF ANTIBIOTICS IN EKA HOSPITAL PEKANBARU, INDONESIA Rosinta Magdalena; Adang Bachtiar
Proceedings of the International Conference on Applied Science and Health No. 3 (2018)
Publisher : Yayasan Aliansi Cendekiawan Indonesia Thailand (Indonesian Scholars' Alliance)

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Background: Antimicrobial resistance (AMR) threatens the effective prevention and treatment of an ever-increasing range of infections caused by bacteria, parasites, viruses and fungi. Rational use of antibiotics can reduce the emergence of antimicrobial resistance, cost of treatment, length of stay in hospitals, and improve health outcomes. This study aims to analyse the output of AMR control program implementation on the rational use of antibiotics in hospitals. Method: This research is a retrospective study, using descriptive analysis with Gyssens' algorithm. Data were assessed from the medical records of patients treated at Eka hospital in 2017. The number of samples 877, in the ICU wards amounted to 307 and Hopea B 570. The analysis was performed by assessing the suitability of antibiotic therapy. The results are presented in therapeutic terms: the antibiotics used and the percentage of use based on the Gyssens algorithm. Result:The results of data analysis found there is an increase in the rationality of the use of antibiotics on the unit ICU (67.77%), Hopea B (67.36%). There is a decrease in Patients Length of Stay (LOS) in ICU (26%), in Hopea B (58%). The level of antibiotic use without indication in ICU (8.82%). in the Hopea B ward (5.34%.). Attitude of non-compliance of doctors against hospital guidelines and inadequate monitoring of antibiotic therapy. In the case of prophylactic antibiotics remain unobserved because of the lack of pharmacists who can monitor their use. Conclusion: Eka Hospital has established an AMR Control program, but it has not been implemented properly. Continuous evaluation, awareness raising and understanding of doctors, the addition of monitoring officers (pharmacists), patient screenings and hospital staff on an ongoing basis, are worthy of consideration in order to improve the implementation of the program. 
QUALITY OF SERVICE OF OUTPATIENT UNIT IN BA HOSPITAL, INDONESIA Suvonalya Suvonalya; Adang Bachtiar
Proceedings of the International Conference on Applied Science and Health No. 3 (2018)
Publisher : Yayasan Aliansi Cendekiawan Indonesia Thailand (Indonesian Scholars' Alliance)

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Background: The quality of healthcare services is crucial in the healthcare service organization to encourage every healthcare service organization to improve their healthcare service quality. This study aims to identify the description of the service quality of outpatient department in RSBA, East Jakarta, DKI Jakarta, Indonesia using the criteria of Malcolm Baldridge. Method: This research was a descriptive analytical study with cross-sectional study combined with qualitative and quantitative approaches (mix method). About 110 respondents were selected as sample. The data analysis employed were univariate, bivariate and multivariate analysis of multiple logistic regression test conducted by using SPSS statistic software for Windows. Result : There was a significatt influence of on workforce, and last focus on process and focus on the service quality of outpatient department of RSBA with p-value of < 0.05 and 9. In multiple logistic regression tests, the factors that had strong closeness were the leadership and the measurement analysis and knowledge management. Conclusion : The Healthcare quality of the outpatient department of RSBA needed improvement, especially on the focus on the customers and the process. The commitment of all elements in the hospital was requried. The well and correct service customers, appropriate to the medical treatment according to the standard operating procedures, the excellent service and the effort to meet the completeness of the hospital infrastructure were important aspects that should be undergone by RSAB to improve the hospital’s service quality. 
TRANSLATING FUTURE MILLENNIAL: STRUCTURING DISRUPTIVE HEALTHCARE Adang Bachtiar
Proceedings of the International Conference on Applied Science and Health No. 4 (2019)
Publisher : Yayasan Aliansi Cendekiawan Indonesia Thailand (Indonesian Scholars' Alliance)

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PERCEPTION OF WOMEN OF REPRODUCTIVE AGE TOWARDS LONG-ACTING CONTRACEPTIVE (LAC) COUNSELING OF FAMILY PLANNING COUNSELORS: A QUALITATIVE STUDY Asdawati Asdawati; Adang Bachtiar
Proceedings of the International Conference on Applied Science and Health No. 4 (2019)
Publisher : Yayasan Aliansi Cendekiawan Indonesia Thailand (Indonesian Scholars' Alliance)

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Background: Long-acting contraceptive (LAC) is one kind of birth control method for preventing, spacing pregnancy or stopping the fertility for an extended period. Increasing the number of LAC user can be done by providing a good quality of LAC counseling. This study aims to explore the perception of reproductive woman in LAC counseling by family planning counselors. Methods: This study was a qualitative study with Rapid Assessment Procedure (RAP) design. This study conducted in Bontomatene, Selayar Island on April 2019. There were 6 samples that represent 3 samples used LAC and 3 samples used non-LAC. The in-depth interview was used to get the information and the interactive model analysis was used in analyzed the data. Results: 5 of 6 respondents mentioned when the family planning counselor explained LAC used native language was easier to understand. The counseling by family planning counselor was already good because the counselor explained in detail information about LAC, visited the house of respondents to give information and did not push the respondents to select contraceptive methods. Conclusions: The reproductive woman in Bontomatene, Selayar Island feel more comfortable with LAC counseling held by family planning counselor if using native language, explain in detail information and not force respondent to use LAC methods.
Co-Authors - Afrizal Achir Y.S. Hamid Achmad A. Yusuf Achmad F. Kamal Ade Leana Adila Ramadhian, Elsa Adisasmito, Wiku Bakti Bawono Afriwardi Afriwardi Afrizal Ahmad, Rima Sumayyah Akmal Taher Alfiyyah, Arifah Almira Fanny Rahmasari Alya Pramesti Amin, Mustafa M. Amir, Arni Andani Eka Putra Andi A. Victor Anggi Parsaoran Hotmangatur Anhari Achadi Anwar Jusuf Ariadi, Ariadi Ariani, Peny Arief Rosyid Hasan Ariescha, Putri Ayu Yessy Arifin, Achmad Armedy Ronny Hasugian Aryani, Ari Dwi Ascobat Gani Asdawati Asdawati Asdawati Asdawati Asdawati, Asdawati Assegaf, Tengku SDIS. Awan Dramawan Ayuningtyas, Tri Auri Putri Benedict Sulaiman Besral . Bob Andinata Br Ginting Munthe, Novita Brian Sri Prahastuti Budi A. Keliat Budi Anna Keliat Budi, Rocky Setya Budiharto Budiharto Budiharto Budiharto Candi, Cicilya Christian, Deyo Alfa Chudahman Manan Chudahman Manan Cicilya Candi Cicilya Candi Cicilya Candi Cicilya Candi Cicilya Candi Cicilya Candi Dadang Makmun Damayanti, Rizky Anggraita Darmani, Endang H. Daruki, Maria Wahyu Dasril Nizam Deden Hidayat Defrin, Defrin Delmi Sulastri Denas Symond Desak Ketut Ernawati Devi Afni Dewa Ayu Dyah Widya Dewa Ayu Dyah Widya Dewi Citra Puspita Dewi Citra Puspita Dewi, Ni Putu Ayu Prima Deyo Alfa Christian DIAH ISKANDRIATI Dian Kusuma Dien Kurtanty Dini Widiarni Ditya, Tantri Puspa Dumilah Ayuningtyas Dwiana Ocviyanti Dwiantoro, Luky Dwiantoro, Luky Ede Surya Darmawan Ekorini Listiowati Elfrida Ratnawati Elina Waiman Elly Nurachmah Elsa Adila Ramadhian Elvi Zulka Emeraldy Chatra Ening Krisnuhoni Erdanela Setiawati Erika Agustina Kasdjono Erlina Burhan Erma Handayani Errol U. Hutagalung Esna Sipahutar Eva Chundrayetti Eva Decroli Faisal Yunus Farah Fauziah Rahmasari Farid Husin Farida Briani Sobri Ferdinal Ferry Ferry, Ferdinal Finny Fitry Yani Firdawati Firdawati Firdawati, Firdawati Franciscus D. Suyatna Gabriella Suarez Pratiwi Ginting, Desideria Yosepha Ginting, Sukaria Susana Br. Gisella, Prisca Gondhowiardjo, Soehartati A Gumilang, Intan Gurendro Putro Habibah Muhiddin Hadi Pratomo Hadi Pratomo Hadiarto Mangunnegoro Hafizurrachman Hafizurrachman Hamidiyanti, Baiq Yuni Fitri Hardiyanti, Widya Harimat Hendarwan Harimat Hendarwan Harimat Hendrawan Hasan, Arief Rosyid Hasibuan, Syarif R. Helmi Helmi Hema Malini, Hema Hermansach, Rendra Hidayat, Deden Himawati, Toki Hsu Chong Jen Huang, Ficky Husna Yetti Ilyas, Jaslis INDAH PUSPITASARI Intan Gumilang Ismail Hadisoebroto Dilogo Jendrius Jendrius Jeremy Romeo Partahi Junaiti Sahar Jusuf, Nelva K. Juwita Cresti Rahmaania K. Kusumaratna, Rina Keane, Arnold KM Taufiq KM. Taufiq Kurnia Sari Kurnia Sari Kurnia Sari Kurniasari, Fitri Kurtanty, Dien Kusumaratna, Rina Kurniasri Kusumawati, Leti Ratna lail, nurul husnul Laksono Trisnantoro Leana, Ade Lestari, Petra Ade Paramita Lestariningrum, Siti Leti Ratna Kusumawati Leti Ratna Kusumawati Lubis, Ramona DS. M. F. Aziz Machrumnizar, Machrumnizar Magdalena, Rosinta Malahayati Rusli Bintang Manik, Irfan Rohot Uli Maranggi, Octavianus Marcellus Simadibrata Marcellus Simadibrata Mardiati Najib Mardiati Najib Maria Wahyu Daruki Maria Wahyu Daruki Mariani, Mia Maruni Wiwin Diarti Mayetti Mayetti Mazaya Shafa Ainan Dini Meily Arovi Qulsum Meily Arovi Qulsum Meiyanti Meiyanti, Meiyanti Melanie Vandauli Melanie Vandauli Menaldi Rasmin Merita Arini Mia Mariani Mieska Despitasari Mieska Despitasari Mudjiran Munir Munir Munir Munir Munthe, Novita Br Ginting Murdani Abdullah Murdani Abdullah Muyana, Nana Nana Mulyana Nazhifah, Naurah Neherta, Meri Nelly Tandiari Nelwati, Nelwati Ni N. Susanti Ni Putu Ayu Prima Dewi Ni Putu Ayu Prima Dewi Nikmatul Hidayah Nindya Rahmanida Nora Idiawati Nur Afrainin Syah Nur Indrawati Lipoeto Nur Indrawaty Lipoeto Nur Indrawaty Lipoeto Nur, Aqsha Nurani Purnama Sari Nurjati C. Siregar Nurwahyuni, Atik Nury Nusdwinuringtyas Nurzalia Safanta Oka Wilsen Joung Pane, Yunita S. Patria Wardana Yuswar Patriot Haryo Trenggono Permanasari, Vetty Yulianty Petra Ade Paramita Lestari Petra Ade Paramita Lestari Pixelyne, Irene Pramesti, Alya Pratita, Rasta Naya Pratiwi, Intan Gumilang Prisca Gisella Prisca Gisella Puput Oktamianti Puput Oktamianti Puput Oktamianti Puput Oktamianti Puput Oktamianti Puput Oktamianti Purnamasari, Novita Purnawan Junadi Purnawan Junadi Pusparini Pusparini Puspita, Dewi Citra Putri Azzahroh Putri Ilham Sari Qulsum, Meily Arovi R. Susworo Rahmaania, Juwita Cresti Rahmad Gurusinga Rahmanida, Nindya Rahmanofa Yunizaf Rahmasari, Almira Fanny Rai Pandudita Rasta Naya Pratita Ratnawati Antaria Rendra Hermansach Renita Agustina Reny Ayu Damayanti Retno Dewi Sulistyowati Retno Dewi Sulistyowati Retno Sulistyo Wardani Riastuti Kusuma Wardani Riastuti Kusuma Wardani Ricky Fathoni Rima Semiarty Rina K. Kusumaratna, Rina K. Risely Sutarsa Limirang Ristrini , Ristrini Ristrini Ristrini Ristrini Ristrini Ritonga, Sukhri Herianto Rizanda Machmud Rizky Anggraita Damayanti Rizky Anggraita Damayanti Robiana Modjo Rochani Istiawan Rosanti, Elvi Rosinta Magdalena Rosinta Magdalena Rosiyana Rosmala Atina Rusadi Rosna Meutia Rr Tutik Sri Hariyati Rusda, Muhammad Sabarinah Prasetyo Salsabila, Unik Hanifah Sari Mulyati Sari, Nur Mala Sarwono Waspadji Septelia I. Wanandi Silvia Tarigan Silvia Tarigan Siti Lestariningrum Siti Lestariningrum Sjaaf, Amal Chalik Sobri, Farida Briani Soetrisno Soetrisno Soetrisno Soetrisno Sonar Soni Panigoro Sukaria Susana Br. Ginting Sukaria Susana Br. Ginting Sulaiman, Benedict Sulistyowati, Retno Dewi Suminar, Dian Laras Suranta, Roy Michael Susyana Tamin Suvonalya Suvonalya Suvonalya Suvonalya Suvonalya, Suvonalya Suyanto, Jipri Tandiari, Nelly Tantri Puspa Ditya Tantri Puspa Ditya Tarigan, Herri Novita Tarigan, Silvia Taufiq, KM Tauhidah, Sarah At Tiara Innotata Tinurbaya, Afriani Tjahjono D. Gondhowiardjo Tjandra, Sydney Tjen Dravinne Winata Toki Himawati Toki Himawati Trenggono, Patriot Haryo Trisetiawati, Lami Ukik Kusuma Kurniawan Ukik Kusuma Kurniawan Vandauli, Melanie Vetty Yulianty Permanasari Vetty Yulianty Permanasari Wahyu Sulistiadi Wahyuni, Sri Puji Widjajalaksmi Widjajalaksmi Widya, Dewa Ayu Dyah Widyasanti, Nisrina Windy Woro Paramyta Yopita Ratnasari Yuliarni Syafrita Yumnanisha, Defin A. Yusrawati Yusrawati Yuswar, Patria Wardana Yuyun Yuniar Yuyun Yuniar