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All Journal ESENSI: JURNAL BISNIS DAN MANAJEMEN Jurnal Nalar Pendidikan Jurnal Pariwisata Pesona JURNAL ADMINISTRASI BISNIS JAM : Jurnal Aplikasi Manajemen Indonesian Journal of Business and Entrepreneurship (IJBE) Jurnal Aplikasi Bisnis dan Manajemen (JABM) E-Journal DeReMa (Development Research of Management) Jurnal Manajemen International Multidiciplinary Conference on Social Sciences (IMCoSS) Jurnal Manajemen Kesehatan Indonesia International Journal of Artificial Intelligence Research Computatio : Journal of Computer Science and Information Systems Jurnal Ecodemica : Jurnal Ekonomi Manajemen dan Bisnis Jurnal Manajemen Indonesia Belitung Nursing Journal Syntax Literate: Jurnal Ilmiah Indonesia JURNAL MANAJEMEN Journal of Economic, Bussines and Accounting (COSTING) Jurnal Inovasi Bisnis (Inovbiz) Management and Economics Journal (MEC-J) Pendas : Jurnah Ilmiah Pendidikan Dasar JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi) Indonesian Journal of Obstetrics and Gynecology (Majalah Obstetri dan Ginekologi Indonesia) Jurnal Sinergitas PkM & CSR J-MAS (Jurnal Manajemen dan Sains) At-Tadbir : jurnal ilmiah manajemen Jurnal Riset Inspirasi Manajemen dan Kewirausahaan Jurnal Entrepreneur dan Entrepreneurship (JEE) Veritas : Jurnal Teologi dan Pelayanan JOURNAL OF BUSINESS STUDIES Jurnal Muara Ilmu Ekonomi dan Bisnis MANAJEMEN DEWANTARA JOURNAL FOR BUSINESS AND ENTREPRENEURSHIP JENIUS (Jurnal Ilmiah Manajemen Sumber Daya Manusia) Dinasti International Journal of Management Science International Journal of Economics, Business and Accounting Research (IJEBAR) Jurnal Ekonomi Manajemen Sistem Informasi Dinasti International Journal of Education Management and Social Science Jurnal Ilmiah Edunomika (JIE) PREPOTIF : Jurnal Kesehatan Masyarakat Journal of Research in Business, Economics, and Education Community Engagement and Emergence Journal (CEEJ) Management Studies and Entrepreneurship Journal (MSEJ) JURNAL PENELITIAN PERAWAT PROFESIONAL Jurnal Manajemen Jurnal Ilmiah Manajemen Kesatuan Enrichment : Journal of Management Didaktik : Jurnal Ilmiah PGSD STKIP Subang Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences JURNAL HOSPITALITI DAN PARIWISATA Jurnal Kependidikan: Jurnal Hasil Penelitian dan Kajian Kepustakaan di Bidang Pendidikan, Pengajaran dan Pembelajaran Journal La Sociale AICS Kontigensi: Jurnal Ilmiah Manajemen Jurnal Ekonomi International Journal of Science and Society (IJSOC) ProBisnis : Jurnal Manajemen COMSERVA: Jurnal Penelitian dan Pengabdian Masyarakat Indonesian Marketing Journal BISMA (Bisnis dan Manajemen) Jurnal Sehat Indonesia (JUSINDO) Business and Entrepreneurial Review Media Bina Ilmiah Proceeding National Conference Business, Management, and Accounting (NCBMA) Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) Jurnal Indonesia Sosial Teknologi Jurnal Indonesia Sosial Sains Jurnal Pendidikan Indonesia (Japendi) Eduvest - Journal of Universal Studies Ranah Research : Journal of Multidisciplinary Research and Development Economos : Jurnal Ekonomi dan Bisnis Jurnal Administrasi Bisnis IIJSE Proceeding of International Conference on Entrepreneurship (IConEnt) Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah RESLAJ: Religion Education Social Laa Roiba Journal Holistik Jurnal Kesehatan KOPEMAS Jurnal Ad'ministrare: Jurnal Pemikirian Ilmiah dan Pendidikan Administrasi Perkantoran Edumaspul: Jurnal Pendidikan
Innocentius Bernarto, Innocentius
Business School, Fakultas Ekonomi Dan Bisnis, Universitas Pelita Harapan, Tangerang
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PENTINGNYA PENGUASAAN METODE PENELITIAN BAGI GURU [THE IMPORTANCE OF MASTERING RESEARCH METHOD FOR TEACHERS] Niko Sudibjo; Juanna Judith Huliselan; Innocentius Bernarto
Jurnal Sinergitas PKM & CSR Vol. 4 No. 3 (2020): June
Publisher : Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19166/jspc.v4i3.2344

Abstract

The research method is the most essential element in conducting scientific research. Teachers need to master scientific research methods as a prerequisite for writing scientific papers, which are part of improving teachers' quality and professionalism. In addition, scientific research and publications are requirements for applications for promotion of functional ranks and government teacher certification. The aim of this workshop is to help teachers understand quantitative and qualitative research methods. The workshop is carried out through class discussions with the participants. The speaker first presented the material, then continued with a simple guided exercise in the class discussion. The data from the workshop were collected by means of tests to see the participants' understanding of the material and a questionnaire to see the usefulness of the workshop given. Based on the survey results, it was found that this research method workshop was well understood and beneficial to teachers.BAHASA INDONESIA ABSTRACT: Metode penelitian menjadi elemen yang sangat penting dalam membuat penelitian ilmiah. Para guru perlu menguasi metode penelitian ilmiah sebagai bekal menulis karya ilmiah yang termasuk salah satu upaya peningkatan kualitas profesionalisme guru. Lebih lagi, penelitian ilmiah dan publikasi merupakan syarat pengajuan kenaikan jabatan fungsional guru serta sertifikasi. Tujuan dari workshop ini adalah untuk membantu para guru untuk memiliki pengetahuan mengenai metode penelitian kuantitatif dan kualitatif. Workshop dilakukan melalui diskusi kelas dengan peserta. Pembicara terlebih dahulu mempresentasikan materi, kemudian dilanjutkan dengan latihan terbimbing sederhana dalam diskusi kelas. Data hasil workshop dikumpulkan melalui tes untuk melihat pemahaman peserta terhadap materi dan angket untuk melihat kegunaan workshop yang diberikan. Berdasarkan survey angket, diketahui bahwa workshop metode penelitian ini dapat dipahami dengan baik dianggap bermanfaat bagi para guru.
Laboratory Staff Communication and Patient Perception of Care: The Mediating Effect of Patient Understanding in Public Hospitals Ruri Rizki Anriani; Hans Eldith Monintja; Innocentius Bernarto
Jurnal Ilmiah Manajemen Kesatuan Vol. 14 No. 2 (2026): JIMKES Edisi March 2026
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v14i2.5115

Abstract

Effective communication is a critical component of healthcare services, as it enhances patient understanding and shapes perceptions of care quality. Laboratory departments, as medical support units, interact directly with patients, particularly during the pre-analytical phase, making the quality of laboratory staff communication essential. This study aims to examine the effect of laboratory staff communication, represented by clarity and empathy, on patient perception of care, with patient understanding of laboratory procedure as a mediating variable. A quantitative approach with a cross-sectional survey design was employed. Data were collected from 251 patients who received laboratory services at a Type C public hospital in Indonesia and analyzed using Partial Least Squares-Structural Equation Modeling (PLS-SEM). The results indicate that empathy has a positive and significant effect on patient understanding of laboratory procedure, whereas clarity does not show a significant effect. Furthermore, clarity, empathy, and patient understanding of laboratory procedures significantly influence patient perception of care. These findings highlight that empathetic communication plays a key role in improving patient understanding, while communication clarity strengthens positive perceptions of laboratory service quality. This study provides practical implications for hospital management to enhance laboratory staff communication competencies as part of quality improvement strategies.
The Influence Of Healthcare Practitioners' Attitudes, The Role Of Teamwork, And The Physical Environment On Patient Safety Culture In Jakarta Hospitals Venny Venny; Erick Kristianto Adityatama; Aditia Prasetianto; Innocentius Bernarto
Eduvest - Journal of Universal Studies Vol. 4 No. 5 (2024): Journal Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v4i5.1234

Abstract

Patient safety is the primary goal in providing healthcare services. This can be realized by upholding a culture of patient safety, which refers to the values, beliefs, and behaviors held by hospital staff that prioritize patient safety. This study aims to determine the influence of healthcare practitioners' attitudes, the role of teamwork, and the physical environment on patient safety culture in Jakarta hospitals, as well as to formulate recommendations to improve patient safety culture in these hospitals. The study uses a quantitative method with a cross-sectional research design. Data for this study were collected through questionnaires, observations, and documentation studies. The population in this study consists of all healthcare practitioners in Jakarta hospitals, with sampling conducted using convenient sampling techniques. Data analysis techniques in this study include validity testing, reliability testing, and regression analysis using SPSS software. The results of the study indicate that healthcare practitioners' attitudes, the role of teamwork, and the physical environment have a positive and significant impact on patient safety culture in Jakarta hospitals.
The Influence of Teacher Supervision, Work Culture, and Organizational Commitment on Teacher Performance at XYZ High School, Bintaro Riyanti Riyanti; Innocentius Bernarto
Eduvest - Journal of Universal Studies Vol. 4 No. 10 (2024): Journal Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v4i10.34669

Abstract

The quality of education is strongly influenced by the quality of teachers as educators. One of the desired qualities is performance, which shows the ability of teachers to achieve optimal results in the organization. The purpose of this study is to examine the effect of supervision on organizational commitment, work culture on organizational commitment, supervision on teacher performance, work culture on teacher performance, and organizational commitment on teacher performance at XYZ Bintaro High School. This study uses a quantitative approach with the PLS-SEM method to analyze the effect of the path coefficient on the variables studied. The research respondents consisted of 41 teachers at XYZ Bintaro High School who filled out a survey via Google Forms with a census approach. The data collected were then analyzed using the SEM (Structural Equation Modeling) model through the PLS 4.0 application. The results of this study indicate that supervision has a positive effect on organizational commitment, work culture has a positive effect on organizational commitment, supervision has a positive effect on teacher performance, work culture has an effect on teacher performance, and organizational commitment has a negative effect on teacher performance.
Co-Authors . Wylen Abelina Dini Fitria Adeline, Florencia Adhitya Ananta, Aryanto Aditia Prasetianto Adiwarna, Alita Adventa Intan Pramesthi Afif Yuda Kusuma Agus Purwanto AGUS PURWANTO Agus Purwanto Agus Purwanto Agussalim, Vanessa Nicole Akuba, Stefy Falentino Albert Diaz Pratama Albert Surya Wanasida Ali Djamhuri Alya Nadira Ananda, Griselda Andi Sulistiyadi Andini, Tania Meilinda Rizky Andrea Nadifa Angel Mardenia Giovanni Angelina, Sylvia Anggi Pertiwi Br Tarigan Anggraeni, Agita Tria Anis Annisa Itsnaini Ansori, Oxy Asfuridah Anton Wachidin Widjaja Antonio, Ferdi Ariana, I Made Agus Aristo, Benny Asbari, Masduki Assyifa Nur Amanda Putri Atmaja, Ivan Surya Bambang, Robertus Maria Barnavio, Allisa Laurina Berlianto, Margaretha Pink Bima Subiakto Rahmani Bobby Agustinus Parengkuan Boy Eduard Richard Wajong Br Tarigan, Anggi Pertiwi Candra, David Carla Clarissa Chensie S. Angkasa Chin, Vicky Christiana, Ria Renny Christine L. Sommers Claudia, Maria Cynthia Fransiska Dadang Irawan Danet A. Patria Daniel Ong Kim Kui Danty Adistya Artamevia Puteri Adji Darrell Fernando David Candra Della Notonagoro Dewi, Komang Galih Laksmi Diajeng Herika Hermanu Dian Purnamasari Djakasaputra, Arifin Donna Imelda Edmont Hododjojo Edmont Hododjojo, Edmont Effendy, Varrel Geary Ellen Ellen Ellyamurti, Devanti Octavia Emmanuelle Jocelyn Handoyo Erick Kristianto Adityatama Erika Ambarita Errica Herjany Erwin Santosa Evander, Erick Evo S Hariandja Evy Yanthy Ezra Aileen Faiza Husnayeni Nahar Fania Mutiara Savitri Faridah Jane Quinta Febby Meilisa Felicia Hananto Fenia Tandy Firdaus Putra Firdaus Razie Sugondo Frankly Oktavian Palendeng Fransiska, Cynthia Freddy Ong Gandadinata Thamrin Gilang Affanda Sovianto Putra Go Brian R. Gosal Goeltom, Vasco Adato H. Gosal, Go Brian R. Grace Solely Houghty Graciella Jeanne Aretha Kurniawati Gregorius Edwin Yonathan Gregorius Edwin Yonathan Griselda Ananda Gusti Ayu Kade Devina Muryantisa Hamdoyo, Audrey Hamzah, Adilla Nur Hananto, Pandu Tri Hans Eldith Monintja Hasbullah, Yudistira Hendelyyn, Alvin Hendra Achmadi Hendra Achmadi, Hendra Hendyansyah Putra Hermanu, Diajeng Herika Hermas Kornelius Hermawati, Oki Hermawati, Vina Hong Fu Sheng Hubner, Ira B. Hutabarat, Zoel hutagalung, leo Hutapea, Ruth N. Hyun, Choi Chi I Made Agus Ariana Ian N. Suryawan, Ronnie R. Masman, Ian Nurpatria Suryawan Ian Nurpatria Suryawan Imelda, Donna Intania Winalda Irianti, Antania Hanjani Irianti, Rahel Iskandar, Ivana Ivonne Kristi Izzra Fahmi Agoes Jahja, Felicia Jane Maria Fransiska Tahulending Jang, Johan Jeremy Iron Wiratama Johan Jang Jonathan, Andrew Jong, Martinus Thjia Tjen Juanna Judith Huliselan Juliana Juliana, Juliana Junita Junita Junita Junita Kayla Putri Legawa Khairana, Fadhila Rachma Kosasih, Rogerio Andrez Kristiano Kristiano Kristiano, Kristiano Kurniawaty, Deasy Erika Kusumadi, Lourdes Joanna Kusumaningsih, Sekundina Williana Laksmi M Wijayanti Lamhot Henry Pasaribu Lamhot Henry Pasaribu Lauditta, Adelia Usi Leo Hutagalung Levi Jose Antonio Horacio Da Costa Serrano Liem, Raissa Limanto, Sherly Liowina Adlin Hokky Liowina Adlin Hokky Lisdiono, Purwatiningsih M.M, Patricia Maisie Adeline Tanaya Manurung, Rahel Novianti Margaretha P. Berlianto Maria, Hesti Mario Asido Sipayung Marlyn Suciningtias Martinus Hanandito Nugroho Pratomo Linggo Masduki Asbari Masduki Asbari Maulida, Sausan Megan Caroline Santoso Sie Meilani, Yohana F Cahaya Palupi Meilani, Yohana F. C. Palupi Meilina Meilina Meilina, Meilina Meilisa, Febby Melindah MR, Febi Meranga, Isana S.C Merry Merry Mohamad Farhan Indrajianto Mohamad Ramdan Moses Lorensius Parlinggoman Hutabarat Muhammad Agung Hidayatullah Muliyanto, Evelyn Christina Mumtaza, Dara Daula Nafatilana, Dinda Nagan, Natalia Nasyidatul Ulya Natalia Sukarnadi Natalia, Velliana Natasha Waya Nicholas Wilson Ningrum, Ratri Prasetya Nur Ghaliyah Sandra Putri Nur lelasari Nurindah, Nonalisa Oktisari, Puni Oriza Varera Orlando Gaberamos Ory Laras Fitkarani Palendeng, Frankly Oktavian Paramitha Utami Patria, Danet Pauline H.P. Tan Phinari, Handelia Poltak Sinaga, Poltak Posma Debora Siringo Ringo Pramesthi, Adventa Intan Prameswari, Mirza Pramono, Rudy Pratama, Albert Diaz Prizka Zulkarnain Puji Tenriangka, Andi Aulya Purba, John Tampil Purnomo, Indra Puspita Faustina Puteri, Divya Meidina Putra, Firdaus Putra, Gilang Affanda Sovianto Putri Vika Noerindah Putri, Cindy Caludia Pandoyo Putri, Indah Wira Putu Ratih Wijayanthi Quinta, Faridah Jane Radnan, Yokie Rahel Irianti Ramdan, Mohamad Ramli, Wynona Rappoport, Alexander Rara Wilis Setiawati Renata, Apta Resky Aulia, Andi Thalia Respati Wuryo Putro Revel Gabriel Revel Sangkay, Revel Richo Ryanto Raharjo Rifa, Alissa Rijanto Purbojo Rinto Rain Barry Rista Nurfajrianti Riyanti Riyanti Rizky, Nadya Savira Amalia Rocky Nagoya Ronnie Resdianto Masman Ronnie Resdianto Masman Ronnie Resdianto Masman Ronnie Resdianto Masman Rosdiana Sijabat Ruri Rizki Anriani Safitri, Ahda Salendra, Tania Sandra Maleachi Santoso, Anita Sevira Santoso, Priyono Budi Saputra, Riski Novian Indra Sarah Mareta Devira Satria, Briesha Aurevella Putri Sausan Maulida Sekundina Williana Kusumaningsih Sella Clarista Setia, Astutik Shafa, Adillah Najla Sidarta, Rio Nagata Putra Sihite, Otto Berman Sinaga, Avelin Triani Veronica Sipayung, Mario Asido Stefany Lutan Stephanie Olivia Stevani Suciningtias, Marlyn Sudibjo, Niko Suharto, Bernadus Freddy Sulistiyadi, Andi Sulistyanto, Hari Sunaryo Oentara Sutanto, Sandy Suwarno Suwarno Syifa Naira Yudianto Syifa Ratnaya Safina Tanaya, Maisie Adeline Tandy, Fenia Tania Salendra Tania, Abigail Tansya Purnaningrum Taufik Supriyana Trisaputra Teresa Avilla Kasigit Tewu, M.L. Denny Themmy Noval Tjoa, Catrin Tresia Anggraini Trifiana Tiodora Uno, Sandiaga Salahuddin Valerie Aurora Gunawan Velliana Natalia Vena Angelica Venny Venny Vicko Pratama Victreza, Dellaura Mercia Vidya Paramita Viera Dzakiyyah Muthohharoh Virsa Sari Widuri Wahyu Wulandari Wajong, Boy Eduard Richard Welong Seftian Surya Widiartanto, Sendy Aria Widuri, Virsa Sari Wijayanthi, Putu Ratih Wijayanti, Laksmi Mayesti Williana kusumaningsih Winanti Winanti WINANTI, WINANTI Wismantari, Trusti Wuisan, Dewi Wylen, . Yanner, Yanner yanthy, Evy Yaputri, Prisca Yash Raja Morangkey Yohana Cahya Palupi Yohana F. Cahya Palupi Meilani Yonathan Delvonvio Kent Yosha Santoso Putra Yukichika Kawata Yulan Yulan Yules Gustaf Messa Yuliana Yuliana Yulin, Martha Yustisia Kristiana Zhohara, Verena Tsania Zulkarnain, Prizka