Article Per Year (5 Year)
p-Index From 2021 - 2026
14.183
P-Index
This Author published in this journals
All Journal HAYATI Journal of Biosciences Media Kesehatan Masyarakat Indonesia Jurnal Kesehatan Lingkungan indonesia JURNAL PROMOSI KESEHATAN INDONESIA Jurnal Kedokteran Brawijaya Majalah Kedokteran Bandung Indonesian Journal of Urology Prosiding Pendidikan Sains Berkala Ilmu Kesehatan Kulit dan Kelamin Biology, Medicine, & Natural Product Chemistry JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) JIMKesmas (Jurnal Ilmiah Mahasiswa Kesehatan Masyarakat) Kesmas Indonesia: Jurnal Ilmiah Kesehatan Masyarakat Jurnal Penelitian Pendidikan IPA (JPPIPA) Syntax Literate: Jurnal Ilmiah Indonesia Buletin Farmatera Jurnal Kesehatan Medika Saintika Window of Health : Jurnal Kesehatan SCIENTIA JOURNAL Jambura Journal of Health Sciences and Research Journal of Humanities and Social Studies Jurnal Kesehatan Medical Technology and Public Health Journal Poltekita : Jurnal Ilmu Kesehatan JURNAL MUTIARA KESEHATAN MASYARAKAT Jurnal Kesehatan Masyarakat dan Lingkungan Hidup Contagion: Scientific Periodical Journal of Public Health and Coastal Health Health Information : Jurnal Penelitian PREPOTIF : Jurnal Kesehatan Masyarakat Jurnal Prima Medika Sains Jurnal Doppler Jurnal Ners Indonesian Journal of Pharmaceutical and Clinical Research Journal of Telenursing (JOTING) Jurnal Aisyah : Jurnal Ilmu Kesehatan Science Midwifery Babali Nursing Research Jurnal Penelitian Pendidikan, Psikologi Dan Kesehatan (J-P3K) Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Jurnal Abdimas Ilmiah Citra Bakti (JAICB) JOURNAL LA MEDIHEALTICO MAHESA : Malahayati Health Student Journal Jurnal Kesehatan Saintika Meditory PROFESSIONAL HEALTH JOURNAL INTERNATIONAL JOURNAL OF CULTURAL AND SOCIAL SCIENCE International Journal of Islamic Education, Research and Multiculturalism (IJIERM) JUMANTIK (Jurnal Ilmiah Penelitian Kesehatan) Buletin Kedokteran dan Kesehatan Prima Pharmaceutical Sciences and Research (PSR) International Journal of Health and Pharmaceutical (IJHP) Jurnal Ilmu Kesehatan Masyarakat Cerdika: Jurnal Ilmiah Indonesia Eduvest - Journal of Universal Studies Jurnal Mahasiswa Ilmu Kesehatan Haga Journal of Public Health (HJPH) Media Penelitian dan Pengembangan Kesehatan Malahayati International Journal of Nursing and Health Science Holistik Jurnal Kesehatan Jurnal Info Kesehatan Folia Medica Indonesiana
Girsang, Ermi
Faculty of Public Health, University of Prima Indonesia
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Dentistry Earth & Planetary Sciences Economics, Econometrics & Finance Education Environmental Science Health Professions Immunology & microbiology Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Medicine & Pharmacology Neuroscience Nursing Physics Public Health Social Sciences Veterinary Other

Published : 143 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 4 Documents
Search
Journal : Science Midwifery

 1 
Analysis of the quality health services on patient satisfaction at the Vina Estetica General Hospital Medan City Tarigan, Gracia Hosanna Evelyn; Girsang, Ermi; Nasution, Sri Lestari Ramadhani
Science Midwifery Vol 12 No 6 (2025): February: Health Sciences and related fields
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/midwifery.v12i6.1836

Abstract

Quality of health care refers to service excellence in meeting patient expectations and providing satisfaction. Quality service is essential because it is every customer's right and allows healthcare providers to compete. The quality of service and the value provided directly impact customer satisfaction. The quality of service they receive influences customer satisfaction, which affects the hospital's reputation and competitiveness. This study aims to analyze the quality of health services and their effect on patient satisfaction at RSU Vina Estetica. This study was conducted at RSU Vina Estetica, Medan City. The study population was all patients at RSU Vina Estetica, Medan City. The sampling technique was accidental sampling with a sample size of 306 respondents. The research method used was quantitative. This study is based on primary data obtained through questionnaires. The data analysis techniques used in this study are univariate, bivariate, and multivariate analysis using SPSS. Based on the study's results, it is known that reliability, responsiveness, and empathy influence patient satisfaction. The variables of physical evidence and assurance do not affect patient satisfaction. The most dominant factor influencing patient satisfaction is the variable of reliability.
Analysis of the implementation of drug inventory control using the ABC-EOQ-ROP method at Sundari Hospital Medan Kaban, Lyta Imanti; Girsang, Ermi; Nasution, Sri Lestari Ramadhani
Science Midwifery Vol 13 No 1 (2025): April: Health Sciences and related fields
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/midwifery.v13i1.1907

Abstract

Pharmaceutical supplies are one of the resource elements that must be controlled in the operational management of a hospital to support hospital services in order to provide maximum health services. The study aims to analyze the Implementation of Drug Inventory Control with the ABC-EOQ-ROP method at Sundari Hospital, Medan. The research method used was descriptive qualitative which was carried out at Sundari Hospital, Medan in October-November 2024. Informants were the head of the pharmacy installation, pharmacy staff, and head of the room. Data were analyzed using interactive analysis. The results of the study showed that the availability of drugs before the implementation of the EOQ and ROP methods based on the type and quantity of drugs was not sufficient to meet the needs where there were still some drugs that could not be met in a timely manner. The availability of drugs after the implementation of the EOQ and ROP methods in the pharmacy warehouse when viewed based on the type and quantity of drugs was sufficient to meet the needs of the pharmacy installation in a timely manner. It is recommended that drug inventory control in this study only emphasizes the calculation of drug inventory control that requires greater management (category I) quantitatively.
Analysis of workforce needs in the medical records unit at Esthomihi Hospital Medan using the queuing theory approach Ginting, Sopianita Healthy; Girsang, Ermi; Nasution, Sri Lestari Ramadhani
Science Midwifery Vol 13 No 2 (2025): June: Health Sciences and related fields
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/midwifery.v13i2.1951

Abstract

Medical records are important records that contain all information related to services that have been provided to patients. The less than optimal process of implementing medical records can be due to a lack of human resources, training, or supporting facilities and infrastructure. This study aims to analyze the need for workers in the medical records department of the hospital with a theoretical approach (queueing theory) at Esthomihi Hospital Medan. This type of research is quantitative with an analytical observational approach. The research design used is cross sectional. This study was conducted at Esthomihi Hospital in December-January 2025. In this study were all health workers related to the implementation of medical records consisting of doctors, nurses, medical records officers and pharmacists at Esthomihi Hospital Medan as many as 252 people. The sample in this study were all doctors, nurses, medical records officers and pharmacists related to patient medical records at Esthomihi Hospital Medan as many as 252 people. Data analysis was carried out univariately, bivariate and multivariate. The results of the study indicate that there is an influence of the level of patient arrivals, the level of patient service, the number of patient servers, and the system capacity. The most influential variable on the need for manpower in hospital medical records affairs with a theoretical approach (queueing theory) at Esthomihi Hospital Medan is the variable number of patient servers with ap value of 0.000, OR = 125.571 (95% CI = 25.114-627.866) meaning that respondents who stated that the number of patient servers was lacking a 125.571 times less chance compared to respondents who stated that the number of patient servers was good n It is expected to be able to improve, expand, develop, experience and knowledge directly regarding the need for manpower in hospital medical records affairs with a theoretical approach (queueing theory) at Esthomihi Hospital Medan.
Strategic hospital health promotion on patient satisfaction through healthcare services quality Siregar, Novalina; Girsang, Ermi; Wau, Herberd
Science Midwifery Vol 12 No 2 (2024): June: Health Sciences and related fields
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/midwifery.v12i2.1527

Abstract

Patient satisfaction is when hospital services meet patients' needs, desires, or expectations. The government must promote everyone's right to health information and education, especially in hospitals, and guarantee comprehensive health services based on Minister of Health Regulation Number 004 of 2012 for optimal, effective, efficient, integrated, and sustainable hospital health services. The study was carried out using quantitative methods. Primary data was collected through questionnaires from patients at Royal Prima Medan Hospital, and 180 samples were obtained. Data was processed using SEM-PLS. The research results show that all hypotheses are accepted, and all variables have a positive and significant effect. The research results prove that implementing hospital health promotion helps improve the quality of health services (t-statistic value 7.294) and increase patient satisfaction (t-statistic value 4.419). Patients will be more loyal if their expectations are met from the health promotion carried out and the quality of service they perceive (t-statistic value 2.142). So, it can be concluded that government policy is appropriate in providing direction for hospitals to promote hospital health. Patients expect hospitals to have good service quality, cleanliness, and comfortable health facilities for patient satisfaction. Patients will be more loyal if their expectations are met, based on the perception of service quality and promotions carried out by the hospital, through the quality of personnel, and the empowerment of the community around the hospital.
Co-Authors ., Saprilliani AA Sudharmawan, AA Achmad Noerkhaerin Putra Adelia Adelia, Adelia Adnan, Maco Chan Adrian Adrian Adrisya Lubis, Putri Anggie Agatha, Callista Della Agung Abadi Kiswandono Ahmad Affandi Ahmad Nasir Pulungan Akbarinda, Zsizsi Albert Albert Amanda, Silvia Rizki Anggraini, Tri Lidya Angie, Evelyn Arianti, Rahmi Aris, Anita Armansyah, Adek Aulia, Dinda Rahmah Azzahra, Siti Khumairah Binarwan Halim Boas, Richie Ray Barry Br Pelawi, Riri Sri Hagana Br Pintubatu, Christina Delina BT Hasan, Riyani Susan Bu'ulolo, Christian Siuwandy Butar-Butar, Erika Fatrecia Marsaulina Cahya, Septian Dwi Candra Rukmana Dalimunthe Carles, Carles Cenggono, Melise Chiuman, Linda Damanik, Marco Frans Hernandes Daulay, Ayu Sasmita Dedek Sucahyo Devi Arista Dwi Siswanta Edlin, Edlin Edy Fachrial Elis Anggeria Elisabeth, Mariska Elizabeth, Riana Elvira, Cut Eprina Intami Erda, Roza Farrasizdihar, Diaz Fatmasari Bangun, Nita Fieterson, Kriahan Joel Fioni, Fioni Fitrianto, Rahmad Fitrisia, Rina Geeta, Ginting, Chrismis Novalinda Ginting, Crismis Novalinda Ginting, Cyintia Ginting, Gabby Gabriela Ginting, Liani Ginting, Rafael Ginting, Randy Frananta Ginting, Sopianita Healthy Gracela, Ira Gultom, Yosephine Octaviana Gunawan, Herry Gusnawati, Gusnawati Hadiprasetyo, Dhanar Septyawan Hafizah, Nandani Zakia Haicha Pratama, Irza Halima, Piyanto Hamdi, Sintiya HAMSI, QURATUL AINI Handayani, Rr. Anisa Siwianti Harahap, S. Shelly Hazlina Harahap, Vinnie Hazriah Harjanti, Mathelda Weni Hartantio, Agnes Haryanti, Mathelda Weni Hasibuan, Muhammad Anugerah Ramadhan Hati Harefa, Lurusan Hermansyah Aziz Hilal, Zaimah Hutagalung, Caroline Febrina Idariani, Idariani IKHTIARI, REFI Irwan, Mulia irza Haicha Pratama Johannes Bastira Ginting Juanda, Lidya Sari Juniva Laila Sihombing, Juniva Laila Kaban, Lyta Imanti Kalimah, Kalimah Kesuma, Farah Shyfa Khoironissa, Analita Kosasih, Putri Peggy Yanti Kusumadewi, Arum Grahini Kusumaningrum, Tri Siwi Laia, Dermawati Leli Khairani Lestari Nasution, Sri Lestari Ramadhani Nasution, Sri Lie, Sukirman Liena, Liena Liester, I Nyoman Ehrich Lingga, Imelda Lister, I Nyoman Ehrich Lister, I Nyoman Ehrich Lister, I. Nyoman Ehrich Lister, Nyoman Ehrich Lubis, Maas Lubis, Nurul Sri Finna Maler, Tangge Mare A, Fauzan Margareta Pratiwi Marisca Evalina Gondokesumo, Marisca Evalina Maulidin, Muhammad Maulina, Febby Mawarni, Evi Meliala, Juli Elisabet Mayen br Mendrofa, Trisman Basri Mendrofa, Tuho Konsultasi Michael Michael Muhammad Maulidin Mukti, Ade Indra Mutia, Maya Sari Naibaho, Iren Theresia Melati Br Napiah Nasution, Ali Napiah, Ali Nasuition, Ali Napiah Nasution , Sri Lestari Ramadhani Nasution, Ali N. Nasution, Ali Napiah Nasution, Muhammad Andriady Saidi Nasution, Sri Lestari Nasution, Sri Lestari Ramadhani Nasyushan, Sri Lestari Ramadhani Natali, Oliviti Natalia Desvalentina Lase Nindya, Faradhina Salfa Njoto, Lina Noviana, Amelia Nst, Sri Wahyuni Nurul Hidayat Aprilita Nurunnisa, Syarifah Oktaviani, Emma Parapat, Winny G I Patriana, Dhona Poernomo, Dwi Hery Putranto Manalu Putri, Dara Maulidya Putri, Nadya Nazimuddin Putri, Riri Virzan Rachmi Yuana, Syafrina Rahmadana, Rizka RAHMAT, DENI Rahmiana Zein Rahmini, Elsi Raif, M. Rahmad Ramadhani, Sri Lestari Rapael Ginting Rehulina Br Purba, Farida Resmalita, Nelli Adelia Resmi Pangaribuan Rushe, Rhesiwenny Saharman Gea Sahputra, Fajar Salovetian, Marcelino Samosir, Frans Judea Santy Deasy Siregar Sari Mutia, Maya Sari, Diah Sekar Saufa, Zahra Qisthi Sembiring , Intan Permata Sari br. Sembiring , Jessyca Siahaan, Cory Oriensia Sihombing, Ronel Polin Silaen, Mangatas Silalahi, Marlinang I. Simanjorang, Delpini Sinaga, Megasilvia Siregar, Hafiz Hawari Siregar, Lidya Siregar, Lusyana Siregar, Novalina Sitanggang, Rido Aliberto Sitepu, Enda Menaisa Sitohang, Widya Yanti Sitompul, Fernades Sri Juari Santosa Stephan, Weldy Subang Aini Nasution Subrata, Mariany Puspita Suci, Tri Suhartina Suhartina Suhartina, Suhartina Sumiati Sumiati Suyono, Tan Suyono, Tan Syahputri, Nurul Apla Wizaya Takasenserang, Oktaviana Takashi Hayashita Tambunan, Gempita Cahaya Aulia Tambunan, Ridhona Tandungan, Helga Kurniawati Tarigan, Almina Rospitaria Tarigan, Gracia Hosanna Evelyn Tarigan, Muliate Telaumbanua, O'ozisokhi Teresa Liliana Wargasetia Tio, Susanthy Triharsiwi, Dwi Nur Tua, Vridian Mangara Turnip, Modesto Lam Ulido Putra Ummi Kalsum VERONICA VERONICA Vonikartika, Arie - WAHYU WIDOWATI Wahyuni Br Nababan, Agata Wardiah, Astari Wau, Herberd Wibowo, Satrio Haryo Benowo Widodo, Wahyu Setia Widya Yanti Sihotang Wienaldi, Wienaldi Wijaya, Cindy Eka Wijaya, Joshua Andre Yuliansyah, Jeri Yulidar Yulidar Yusuf, Lydia Zahiroh, Fadhilah Haifa Zebua, Restin Julianti Zebua, Sawato Zelvia, Sindy Zulkarnain Chaidir