p-Index From 2021 - 2026
9.798
P-Index
This Author published in this journals
All Journal JeLAST : Jurnal Teknik Kelautan , PWK , Sipil, dan Tambang Jurnal Teknik Sipil Prosiding Seminar Nasional Sains Dan Teknologi Fakultas Teknik Al-Ulum Al-Mizan (e-Journal) Jurnal Ilmu Kelautan Spermonde PURWARUPA Jurnal Arsitektur Moneter : Jurnal Akuntansi dan Keuangan Jurnal Surya Medika DIKTUM: Jurnal Syariah dan Hukum Kinerja: Jurnal Ekonomi dan Manajemen Martabe : Jurnal Pengabdian Kepada Masyarakat Journal of Dedicators Community JURNAL PENDIDIKAN TAMBUSAI AT-TA`DIB Journal of Educational Research and Evaluation JURIKOM (Jurnal Riset Komputer) JURNAL ILMIAH M-PROGRESS Journal of Islamic Monetary Economics and Finance Ainet : Jurnal Informatika Dinasti International Journal of Management Science Al-Bukhari: Jurnal Ilmu Hadis Attadib: Journal of Elementary Education REMIK : Riset dan E-Jurnal Manajemen Informatika Komputer Dinasti International Journal of Digital Business Management Abdimas Galuh: Jurnal Pengabdian Kepada Masyarakat Jurnal Darma Agung Jurnal Farmasi dan Sains Indonesia (JFSI) Jurnal Res Justitia : Jurnal Ilmu Hukum Journal Peqguruang: Conference Series Ikhtisar: Jurnal Pengetahuan Islam Journal Compound : Improving the Quality of English Education Jurnal Ilmu Medis Indonesia JUrnal Riset Ilmu Pendidikan Jurnal Dinamika Informatika (JDI) Jurnal Ilmiah SOSIO AGRIBIS Jurnal Studi Ilmu Sosial dan Politik Journal of Accounting and Finance Management (JAFM) Journal of Engineering, Technology and Computing (JETCom) International Journal of Advanced Multidisciplinary Borneo Journal of Language and Education Prosiding Seminar Nasional Teknologi Informasi dan Bisnis Indonesian Research Journal on Education Jurnal Pengabdian Pada Masyarakat Innovative: Journal Of Social Science Research QANUN: Journal of Islamic Laws and Studies Nanggroe: Journal Of Scholarly Service Biner : Jurnal Ilmu Komputer, Teknik dan Multimedia JAMPARING: Jurnal Akuntansi Manajemen Pariwisata dan Pembelajaran Konseling Sinergi International Journal of Logistics Ininnawa: Jurnal Pengabdian Masyarakat Sinergi International Journal of Economics Nanggroe: Journal of Scholarly Service JRIIN :Jurnal Riset Informatika dan Inovasi Karimah Tauhid Najah: Journal of Research and Community Jurnal Ilmiah Manajemen Surya Pasca Scientia Journal Of Law Sciences (Legisci) Research in Education and Technology (REGY) Jurnal Bakti Dirgantara Greenation International Journal of Law and Social Sciences Communicative : Jurnal Komunikasi dan Penyiaran Islam Tarbiyah Darussalam : Jurnal Ilmiah Kependidikan dan Keagamaan International Journal of Pedagogy and Learning Community (IJPLC) Journal of Islamic Education Research Publication of the International Journal and Academic Research (PIJAR) Logistica : Journal of Logistic and Transportation Indonesian Journal of Islamic Jurisprudence, Economic and Legal Theory Jurnal Komtika (Komputasi dan Informatika)
Claim Missing Document
Check
Articles

Found 5 Documents
Search
Journal : jurnal ilmiah m-progress

RELATIONSHIP STRENGTH DAN HUBUNGANNYA DENGAN KEPUASAN PELANGGAN Faisal, Ahmad
JURNAL ILMIAH M-PROGRESS Vol 8 No 1 (2018): JURNAL M-PROGRESS
Publisher : Feb Universitas Dirgantara Marsekal Suryadarma

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (405.706 KB) | DOI: 10.35968/m-pu.v8i1.188

Abstract

Penelitian ini dilatarbelakangi, mengingat bahwa dewasa ini semakin banyak perusahaan yang menjalankan perusahaannya dengan mengalihkan strategi mereka ke pemasaran dengan menjalin hubungan dan kerjasama yang kuat antara perusahaan dengan pelanggan yang popular dengan sebutan relationship strength, dengan tujuan untuk memperlancar pemasaran barang dan jasa dan untuk meningkatkan keuntungan perusahaan. Kemudian untuk mengkaji berbagai variasi dalam relationship strength dan dampaknya dengan kepuasan pelanggan pada maskapai penerbangan (airline), dapat difokuskan pada tiga variasi atau dimensi yang membentuk relationship strength yaitu: trust, commitment, dan relationalism. Ada tiga hipotesis yang diajukan dalam penelitian ini yaitu: (Ha1) : Terdapat dampak kepercayaan dengan kepuasan pelanggan). (Ha2) : Terdapat dampak komitmen dengan kepuasan pelanggan (Ha3) : Terdapat dampak relationalism dengan kepuasan pelanggan Dari hasil penelitian ini terbukti bahwa ketiga hipotesis yang diajukan semuanya terbukti gagal ditolak. Dari hasil pengujian Hipotesis Pertama (Ha1) dapat dibuktikan bahwa terdapat dampak yang positif antara kepercayaan dengan kepuasan pelanggan. Hasil uji Hipotesis Kedua (Ha2) juga terbukti bahwa terdapat dampak yang positif antara komitmen dengan kepuasan pelanggan. Hipotesis Ketiga (Ha3) juga terbukti bahwa terdapat dampak yang positif antara relationalism dengan kepuasan pelanggan. Dampak antara berbagai variasi atau dimensi-dimensi yang membentuk relationship strength dengan kepuasan pelanggan secara keseluruhan sangat kuat. Juga terdapat pengaruh Relationship Strength terhadap kepuasan pelanggan. Dari ketiga dimensi relationship strength diatas , maka yang paling tinggi pengaruhnya terhadap kepuasan pelanggan adalah kepercayaan Implikasi manajerial dari hasil penelitian ini agar pihak maskapai penerbangan harus betuk betul menjaga dan meningkatkan kepercayaan pelanggan dan komitmen dan relationalism agar jalinan hubungan semakin kuat baik antara pelanggan dengan maskapai penerbangan. Juga, agar dipertimbangkan pemberian kompensasi yang cukup dan seimbang dengan tugas-tugas karyawan yang langsung berhubungan dengan pelanggan mereka karena tugas-tugas mereka cukup berat dan terkait dengan kepuasan pelanggan. Kata kunci : relationship strength, kepercayaan, komitmen dan relationalism
PENGARUH IKLIM ORGANISASI, KOMUNIKASI INTERPERSONAL DAN KEPUASAN KERJA TERHADAP KINERJA Faisal, Ahmad; Istiyah, Istiyah
JURNAL ILMIAH M-PROGRESS Vol 8 No 2 (2018): JURNAL M-PROGRESS
Publisher : Feb Universitas Dirgantara Marsekal Suryadarma

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (324.301 KB) | DOI: 10.35968/m-pu.v8i2.232

Abstract

This study aims to find out about the influence between Organizational Climate, Interpersonal Communication and Job Satisfaction on the performance of NCO / Tamtama in Kodiklatau. Data derived from questionnaires distributed were analyzed data, among others: description of data, testing of research requirements, including: normality test, homogeneity test, and linearity test. To prove the influence of Organizational Climate variable (X1), Interpersonal Communication (X2) and Job Satisfaction (X3) on Performance (Y). In this research, used data analysis technique with path analysis. Based on the results of the research analysis: 1) There is influence Organizational Climate (X1) on Job Satisfaction (X3) of 0.175; 2) There is the influence of Interpersonal Communication (X2) on Job Satisfaction (X3) of 0.35; 3) There is an effect of Organizational Climate (X1) on Performance (Y) of 0.293; 4) There is the influence of Interpersonal Communication (X2) on Performance (Y) of 0.259; 5) There is influence of Job Satisfaction (X3) on Performance (Y) of 0.254. Keywords: Organizational Climate, Interpersonal Communication, Job Satisfaction and Performance
PENGARUH KEPEMIMPINAN, IKLIM ORGANISASI, DAN KEPUASAN KERJA TERHADAP KINERJA Faisal, Ahmad; Lestari, Kartika Dian
JURNAL ILMIAH M-PROGRESS Vol 9 No 1 (2019): JURNAL ILMIAH M-PROGRESS
Publisher : Feb Universitas Dirgantara Marsekal Suryadarma

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (940.378 KB) | DOI: 10.35968/m-pu.v9i1.269

Abstract

This study aims to obtain facts, data and information, valid and true, and can be trusted about the influence of Leadership, Organizational Climate, Job Satisfaction on Teacher Performance, at Raflesia Foundation Depok.Data derived from questionnaires distributed were analyzed data, among others: description of data, testing of research requirements, including normality test, homogeneity test, and linearity test. To prove the influence of variables of Leadership (X1), Organizational Climate (X2) and Job Satisfaction (X3) on Performance (Y) in this research, used data analysis technique with path analysis.Based on result of research analysis: 1) There is an influence of Leadership (X1) to Job Satisfaction (X3) 0,601; 2) There is an influence of Organizational Climate (X2) to Job Satisfaction (X3) equal to 0,283; 3) There is influence of Perception About Leadership (X1) to Performance (Y) equal to 0,310; 4) There is an effect of Organizational Climate (X2) on Performance (Y) of 0.251; 5) There is influence of Job Satisfaction (X3) on Performance (Y) of 0.366
PENGARUH GAYA KEPEMIPINAN, BUDAYA ORGANISASI DAN STRES KERJA TERHADAP KINERJA KARYAWAN (Studi Kausal di Layanan Social Media TelkomCare Telkom Indonesia Jakarta) Ardhiyaningtyas, Ria Cendana; Faisal, Ahmad
JURNAL ILMIAH M-PROGRESS Vol 9 No 2 (2019): JURNAL ILMIAH M-PROGRESS
Publisher : Feb Universitas Dirgantara Marsekal Suryadarma

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (297.469 KB) | DOI: 10.35968/m-pu.v9i2.341

Abstract

This study aims to obtain empirical data, facts, and valid and correct information, and can be trusted, about Leadership Style, Organizational Culture and Work Stress on Employee Performance. Using a quantitative research approach and the survey method. To prove the influence of the variables of Leadership Style, Organizational Culture and Job Stress on Performance in this study, data analysis techniques were carried out with Path Analysis. Based on the results of the research analysis:There is a positive and significant direct effect of the Leadership Style variable on Job Stress. There is a positive and significant direct effect of the Organizational Culture variable on Job Stress. There is a positive and significant direct effect of the Leadership Style variable on Performance. There is a positive and significant direct effect of the Organizational Culture variable on the Performance variable. There is a positive and significant direct effect of the Job Stress variable on the Performance variable. Keywords: Leadership Style, Organizational Culture, Job Stress and Performance 
PENGARUH DISIPLIN KERJA, PELATIHAN DAN KEPUASAN KERJA TERHADAP PRESTASI KERJA KARYAWAN (Studi Kausal Pada Perusahaan Asuransi PT.A.J Sequislife Jakarta) Baehaki, Mohamad Kiki; Faisal, Ahmad
JURNAL ILMIAH M-PROGRESS Vol 10 No 1 (2020): JURNAL ILMIAH M-PROGRESS
Publisher : Feb Universitas Dirgantara Marsekal Suryadarma

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (511.32 KB) | DOI: 10.35968/m-pu.v10i1.364

Abstract

The development of the times at this time goes so fast. One area that is quite influential in the field ofHuman Resources. The purpose of this study is to explain the influence of work discipline in sequislife insurancecompanies. The following is included with the training where a series of activities are designed to improve theskills, knowledge, experience, or changes in an individual's attitude in ways to improve the quality of servicesand products and communicate with employees or customers. Both of these elements will influence theincreasing satisfaction and work performance of employees. The data of this study get some importantconclusions that the two elements are very important for employees in an effort to improve employeesatisfaction and work performance in the work environment. Keywords: work discipline, training, job satisfaction, insurance company, employee performance
Co-Authors - Sutrisno AA Sudharmawan, AA Abd Haris Nasution Abdillah, Muhammad Rifqy Naufal Adang Djumhur Salikin, Adang Djumhur Adawiyah, Amiratul Adefariza, Sopi aditya permana putra Agus Heri Yunial Agus Hidayat Agus Supriono Ahmad Muzakki Akbar Tahir, Akbar Akon, Agustinus Aliffullah, Muhammad Alimuddin Amalia, Rini Amelia Rahmaniah Amilin, Kasfillah Khoirul Andriyanto, Reina Ayu Cahyani Anjani, Siti Monica Aprianto . Aprianto, - Aprilia, Dela Ardhiyaningtyas, Ria Cendana Arhasy, Faiz Arief Hidayat Arief, M. Miftah Arifin, Muhammad Samsul arniati, arniati Aryzki, Safti Asriadi Zainuddin ASRIL ASRIL Ayatin, Ayatin Ayu Aprillia Baehaki, Mohamad Kiki Bahri, , Moh Syaiful Bahrul Ulum Bais, Abd Basri Basri Bayu Purnomo, Lucky Budiyanto, Albert Bunari, Bunari Chairul Huda, Chairul Cupiadi, Hedi Daulay, Nur Hamidah Depi Rusda Didi Kurniawan Distya Riski Hapsari Domineka, Billy Ghozali Dusa, Muslan K. Dwi Ratna Hidayati Eka Priadi El Ikhwan, Muhammad Taufiq Emroni Erbakan, Reinaldi Fachrim Irhamna Rachman Fahrudin, Imam Faizah, Azka Naila Fakhry Najib, Muhammad Faruq Al Barqi, Muhammad Febrian, Wenny Desty Fiki Muhammad Ridho Finta Lissimia, Finta Firmalisa Maulina, Firmalisa Fitriah Fitriah Fizi, Ridhani Gani, Intan Maesti Ghani, Hafid Nur Gunawan Malau , April Gusvita Hamdani, Cindy Hambari, Hambari Hamda Hanafi Hanafi Hasanah, Subriyatul Hasby, Nazar Hasibuan, Affan Muhammad Hassan, Muhammad Nasiru Hazaa, Zuhair Mubarak Hazaa, Zuhair Mubarrak Heidiani Ikasari, Ines Helmi, Syarif M Heni Pujiastuti Hetty Nursawemi, Hetty Hidayatullah, Moh. Hilman Hakiem Hilmiah, Mia Husnul Hatimah, Husnul Ibanah, Indah Ida Ayu Putu Sri Widnyani Ike Lestari Ikhsan, Kurnia Ilahi, Rifki Ilman, Robith Irsyam, Muhammad Haikal Irwan Irwan Iskandar, Nur Moh Islamiah, Neneng Isnanto, Samto Hadi Istiyah, Istiyah Ja'faruddin, Ja'faruddin Jamaluddin Jompa kamarang, Apliandi Khairina, Naily Khasanah, Aisyah Imroatun Khofsah, Salsabila Arifah Kurnia, Harsanti Kurniadi, Ahmad Kusuma, Adhi Lailatul Kodriyah Laina, Nor Laksono, Eko Puji Leni . Lestari, Kartika Dian Lidya Ayu, Nur Listiani Rahayu, Ni Luh Lady Lubis, Nursakinah Lutfhi, Lutfhi M. Abdul Karim, M. Abdul M. Arman, M. Arman Magfiroh, Illia Seldon Maharani, Ariq Dewi Marjan, Yakuttinah Marsudi . Masruroh, A'imatul Masrurotullaily, Masrurotullaily Maulana Zidane, Yusuf Mayanto, Akis Meilani, Almanda Mia Audina, Mia Miftah Farid Mikhael David Pratama, Victorio Mintje, Quirina Ariantji Patrisia Misrita, Misrita Mochammad Imron Awalludin Moh. Fauzan Moi, Maria Yasinta Muhammad Ammar Naufal Muhammad Arsyad Muhammad Imron, Muhammad Muhammad Zulkifli Muharram, Dian Muktar Sitompul, Ali Musrifah, Mafasatul Mustapa, Ira Suryani Najah, Safinatun Noval Noval Novi Anoegrajekti Nugroho Agung Prabowo Nugroho, Wahyudi Nujum, Mohammad Nur Azizah Nuraeni Nuraeni Nuraisyah, Euis Nurjanah Ritonga, A.r Nurrahman, Hafidz Arafath Nurrizkia, Tiara Nurul Khairina nurul latifah Nuryanto Nuryanto Oktaviani, Yulianti Ollyvie Jolanda, Kevien Pajrin, Ajriani Dainita Pamcasasti, Ranthy Pamungkas, Adhe Retnantya Pasaribu, Masriani Pertiwi, Ambarani Kurnia Pratiwi, Annisa Triananda Pujiati, Herni Pulungan, Ros Dewi Purwanti, Rida Ratna Putra, Dimas Endrawan Putra, Faturahman Setiyawan Putri, Librina Tria Putri, Rury Novia Qadlizaka, Muhammad Irfan Hakim Qurroh Ayuniyyah R M Rustamaji Rahma, Alfiana Rahma, Anisa Aulia Raihanah Raihanah Ramadani, Fitra Ramdhani, Alfian Rasidah, Kholifatur Risno . Rizal Darwis Rizal, Moh Nur Robie Asta Rohman Rohman Rohman, Syafa?Atur Rohman Rosihan Anwar, Rosihan Rusmawan, Jeany Rustamaji, - Safri Sagita, Sri Melati Sahrahman, Sahrahman Sandhika, Prima Sari, Afifah Indah Sari, Cipta Riang Sari, Dewi Lutfiana Sari, Wulan I R Satria, Sigit Shafi, Muhammad Shinta Werorilangi, Shinta Shofa, Mohamad Jihan Sidapung, Theresia Oktavia Siladjadja, Muljanto Siti Nuryani, Siti Sofrayani, Sofrayani Sopannadi Sri Widodo Sugihyanty, Eneng Suja'i, Ahmad Salman Badruz Zaman As Sulistyaningrum, Vitrianna Sumali, Bambang Sunandi, Dede Syafyudin Yusuf Titin Wahyuni Tuhyawan, Riki Tumangger, Maruli Ulfah, Emilya Umam, Hotibul Valentino, Ari Wahyudi , Wahyudi wahyudi, Fahris Wahyuni, Maya Sari Wasiska, Asti Widana, I Dewa Ketut Kerta Yatman, Andri Yohanes Ferry Cahaya Yosepha, Sri Yanthy Zahra, Lutfiatuz Zulfikar Zulfikar