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Development of an Integrated Service Unit Management Model to Optimize Public Services at Universitas Negeri Manado Watulingas, Marcia Imelda; Katuuk, Deitje Adolfien; Lumapouw, Harold Refly; Lengkong, Jeffry
International Journal of Information Technology and Education Vol. 3 No. 3 (2024): June 2024
Publisher : JR Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62711/ijite.v3i3.199

Abstract

This research aims to describe ULT Unima from the planning, implementation, monitoring, and evaluation to its management development. This type of research is a case study to examine contemporary phenomena entirely and comprehensively in actual conditions, using a descriptive approach. This research was carried out at the Unima Integrated Services Unit in March 2023. Research data was collected using observation, interviews, and documentation methods. Data analysis in this research uses data reduction techniques, data presentation, and conclusion presentation. The results can create quality, efficiency, and responsiveness of the services provided. The research results obtained, (1) ULT planning, most of the planning stages have been implemented, but stages such as revising technical guidelines/service procedures, employee training, monitoring, and evaluation have not been implemented, (2) ULT implementation, has not fully referred to implementation theory or has not yet been fully implemented. optimally carried out, such as services carried out by ULT Officers not referring to guidelines because there were no ULT SOPs and other service SOPs at the start, (3) ULT supervision, not carried out because there was no request from superiors as accountability, (4) ULT evaluation, not yet carried out evaluation that refers to these theories, where evaluation activities are carried out systematically, gradually and measurably. A manifestation of the implementation of service management at ULT Unima is the development of Public Service Standards, and several standard operating procedures (SOPs) such as Data Request SOPs, Cooperation SOPs, and General SOPs. Apart from that, a service tutorial was also created on ULT Unima as guidance and information on existing services.
Performance Study of Kindergarten School Supervisors in North Sulawesi Province Suwaryaningrat, Ni Dewi Eka; Lumapow, Harol R.; Rawis, Joulanda A.M.; Lengkong , Jeffry Sony Junus
International Journal of Information Technology and Education Vol. 3 No. 4 (2024): September 2024
Publisher : JR Education

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Abstract

This research aims to analyze the relationship between work climate, discipline, and interpersonal communication on the performance of kindergarten school supervisors in North Sulawesi Province. The background to this research is based on school supervisors' important role in improving education quality through effective supervision. However, various problems were found, such as a lack of discipline, supervisory experience, and an unsupportive work climate, which impacted the performance of school supervisors. This research uses a survey method with a correlational approach. Data was obtained through questionnaires from 40 kindergarten school supervisors in North Sulawesi. The variables studied include work climate (X1), discipline (X2), interpersonal communication (X3), and school supervisor performance (Y). Data analysis was carried out using descriptive and inferential statistical techniques, with the help of the SPSS version 29 for Windows and Microsoft Excel 2021 programs. The research results showed that work climate, discipline, and interpersonal communication each had a strong positive correlation with supervisory performance. The coefficient of determination for work climate is 0.544, which means that 54.4% of the variation in supervisory performance can be explained by work climate. Discipline has a coefficient of determination of 0.435, indicating that 43.5% of the variation in supervisory performance can be explained by discipline. Interpersonal communication has a coefficient of determination of 0.582, indicating that 58.2% of the variation in supervisory performance can be explained by interpersonal communication. Simultaneously, these three variables have a significant relationship with the performance of school supervisors. Multiple regression analysis shows that the combination of a good work environment, high discipline, and effective communication overall improves the performance of school supervisors. The calculated F value is 35.743 with a significant probability level of less than 0.001, indicating that this regression model can be used to predict supervisor performance with a high level of confidence. This research suggests focusing on improving work climate, discipline, and interpersonal communication to improve supervisor performance, which contributes theoretically and practically to education in North Sulawesi.
The Effect of Certification Allowances and Commitment to Tasks on Teacher Work Performance Tambingon, Henny; Lengkong , Jeffry Sony Junus; Rawis, Joulanda A.M.; Theno, Ignatius Rudi; Dondokambey, Rainier N; Wuwungan, Hansje T.; Liow, Evans S.
International Journal of Information Technology and Education Vol. 3 No. 4 (2024): September 2024
Publisher : JR Education

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Abstract

This research aims to test 1) Whether or not there is an influence of allowances certification of teacher work performance at Bitung City State Middle School, 2) Whether there is or not The influence of commitment to tasks on teacher work performance in Bitung City State Middle School, 3) There is or No influence allowance certification And commitment on task to Performance Work In Bitung City State Middle School. Study This uses the method quantitative. Collection data were collected with a questionnaire and documentation. Data was analyzed descriptively using the SPSS version 16 for the Windows program. From the results research can be concluded that 1) There is an influence of certification allowance (X 1 ) on work performance (Y), 2) There is an influence of commitment to the task (X 2 ) on teacher work performance (Y), and 3) There is an influence of certification (X 1 ), and commitment to the task (X 2 ) on teacher work performance (Y) at Bitung City State Middle School. The deep implications of this research are: 1) Teacher certification is a program where teachers will be monitored and tested in a way periodically with the use of tool tests that have been set government. Certification Teacher will create a capable source Power teacher which is better. 2) Commitment to the duties of each teacher is very important because with commitment a teacher can become more responsible for his job. Teachers who own something committed will Work in a way optimal so that can pour out attention, thought, power, and time for their work so that what he has done follows what is expected by the school. 3) Teacher work performance is a contribution made by a person teachers towards their duties and functions through the totality of their abilities For reach national education goals.
Community Relations Management in Developing an Educational Institution at Junior High School State 2 Tondano, Minahasa District Tambingon, Henny; Lengkong , Jeffry Sony Junus; Rawis, Joulanda A.M.; Kambu, Kornelius; Rattu, Olviane I.; Paat, Wensi R. L.
International Journal of Information Technology and Education Vol. 3 No. 4 (2024): September 2024
Publisher : JR Education

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Abstract

Society and schools are an inseparable unit to educate the nation's children. Both are part of the center of the tricenter of education. This research aims to describe public relations management (PR) in developing educational institutions. The background of this research is Middle School in Minahasa Regency. This study uses an approach qualitative with descriptive study methods. Data collection was carried out through interview techniques, observation, and document study. Furthermore, data analyzed use technique reduction, presentation data, And withdrawal conclusion. Testing the validity of the data was obtained through triangulation techniques. The results of this research show that public relations management at SMP Negeri 2 Tondano is carried out well, this is seen from the implementation of management functions in developing the school. Furthermore, public relations performance is carried out well, in the form of direct involvement with student guardians, government and related agencies, committees, and the community general, added Again with involvement field public relations in socialization on line school the on various social media.
Management Means Infrastructure in Elementary School State 1 Bitung Rawis, Joulanda A.M.; Tambingon, Henny Nikolin; Lengkong , Jeffry Sony Junus; Dondokambey, Robby; Dotulong, Reza A. W.; Ratumbuisang, Keith F; Rambitan, Maya C.
International Journal of Information Technology and Education Vol. 3 No. 4 (2024): September 2024
Publisher : JR Education

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Abstract

Currently, one of the factors that determines the quality of education in Indonesia is facilities and infrastructure. Educational facilities and infrastructure can help students learn more comfortably. This Study aims to describe management means and infrastructure in School Base (SD) Country 1 Bitung, constraints faced, and solutions for overcoming these obstacles. This research uses a qualitative approach. The collection of data is done with interviews, observations, and documentation. Respondents to this research are head school, Teacher, And staff system business. Results study show that Procurement of facilities and infrastructure prioritizes sanitation development. Facilities management infrastructure Which covers planning, procurement, use, maintenance, and deletion means infrastructure has walked with Good. Constraints faced are the lack of funds needed for the procurement process and the lack of administrative staff in management process management means and infrastructure.
Influence Giving Award to Performance Teacher School Honorary in Raja Ampat Regency Lengkong , Jeffry Sony Junus; Rawis, Joulanda A.M.; Tambingon, Henny Nikolin; Sauyai, Stanly F M; Dondokambey, Clay J H; Maringka, Riviva W; Paath, Deicy
International Journal of Information Technology and Education Vol. 3 No. 4 (2024): September 2024
Publisher : JR Education

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Abstract

This study aims to study the influence of giving awards on the performance of honorary teachers in senior secondary schools (SMA). This study uses a quantitative approach. The research population was all honorary teachers in eight high schools in Raja Ampat Regency, totaling 146 people. 59 people from the total population were selected as samples using simple random sampling techniques with the Taro Yaname and Slovin formula. Data collection uses a questionnaire that has been tested for validity and reliability. The research results show that the performance of honorary teachers is influenced by the awards they receive. Giving awards to honorary teachers has a significant effect on their performance, namely: (1) increased responsibility in carrying out tasks, (2) willingness to work beyond predetermined work standards, (3 ) high enthusiasm and effort to complete tasks well, and (4) willingness and the ability to carry out administrative and teaching tasks.
Pengaruh Supervisi Kepala Sekolah Dan Iklim Sekolah Dengan Kinerja Guru Tk Di Kota Tomohon Mantiri, Rosiana Elisabeth; Tuerah, Roos; Sumual, Shelty D.M; Lengkong, Jeffry Sony Junus
Jurnal Mirai Management Vol 9, No 1 (2024)
Publisher : STIE AMKOP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/mirai.v9i1.6621

Abstract

Penelitian ini bertujuan untuk mengetahui lebih lanjut pengaruh supervisi kepala sekolah dan iklim sekolah terhadap kinerja guru TK di Kota Tomohon. Metode penelitian yang digunakan dalam penelitian ini adalah pendekatan kuantitatif dengan total sampel 95 Guru TK di Kota Tomohon. Teknik analisis data menggunakan model regresi berganda (multiple correlation). Teknik analisis data ini dilakukan melalui 3 (tiga) tahap yaitu: (1) Deskripsi data (2) Uji prasyarat analisis (3) Pengujian hipotesis. Hasil dari penelitian ini adalah 1). Terdapat pengaruh positif dan signifikan secara parsial supervisi kepalah sekolah terhadap kinerja guru TK di Kota Tomohon. 2). Terdapat pengaruh positif dan signifikan secara parsial iklim sekolah terhadap kinerja guru TK di Kota Tomohon. 3) Terdapat pengaruh positif dan signifikan secara simultan supervisi kepala sekolah dan iklim sekolah terhadap kinerja guru TK di Kota Tomohon. Kata Kunci : Supervisi Kepala Sekolah, Iklim Sekolah, Kinerja Guru TK di Kota Tomohon
Pengaruh Iklim Kelas Dan Kinerja Guru Terhadap Hasil Belajar Siswa di SMP Negeri 4 Pineleng Repi, Martina Fransisca; Sumua, Tineke E. M. Sumual, Tinneke E. M.; Lengkong, Jeffry Sony Junus
Jurnal Mirai Management Vol 9, No 1 (2024)
Publisher : STIE AMKOP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/mirai.v9i1.6622

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh iklim kelas dan kinerja guru terhadap hasil belajar siswa di SMP Negeri 4 Pineleng. Metode penelitian ini adalah metode survey dengan sampel 81 siswa. Teknik yang digunakan dalam pengumpulan data adalah teknik kuisioner (angket) dan dokumentasi. Hasil penelitian dianalisis dengan metode analisis regresi berganda. Adapun hasil dari penelitian ini menunjukan : (1) iklim kelas berpengaruh positif dan signifikan terhadap terhadap hasil belajar siswa di SMP Negeri 4 Pineleng. (2). kinerja guru berpengaruh positif dan signifikan terhadap terhadap hasil belajar siswa di SMP Negeri 4 Pineleng. (3) iklim kelas dan berpengaruh positif dan signifikan terhadap terhadap hasil belajar siswa di SMP Negeri 4 Pineleng. Kata Kunci : Iklim Kelas, Kinerja Guru, Hasil Belajar
Penerapan Supervisi Akademik Di SD Katolik St. Theresia Rumengkor Taroreh, Olvian; Sumual, Herry; Rotty, Victory N.J.; Lengkong, Jeffry Sony Junus
Jurnal Mirai Management Vol 9, No 1 (2024)
Publisher : STIE AMKOP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/mirai.v9i1.6623

Abstract

Tujuan penelitian ini adalah mengetahui lebih dalam tentang penerapan supervisi akademik yang di laksanakan di SD Katolik St. Theresia Rumengkor. Penelitian ini menggunakan pendekatan kualitatif, Adapun tempat penelitian yang dipilih adalah Kepala SD Katolik St. Theresia Rumengkor. Sumber data primer dalam penelitian ini adalah tindakan, kata-kata orang, kondisi nyata, dan informasi yang peneliti peroleh melalui observasi dan wawancara dengan kepala sekolah, wakil kepala sekolah, guru, kepala tata usaha dan beberapa siswa. Sedangkan data sekunder diperoleh melalui data-data penunjang dalam bentuk sumber-sumber tertulis berupa dokumen resmi seperti rencana pengembangan sekolah (RPS), program sekolah, laporan hasil supervisi, profil sekolah, laporan tahunan, rekaman, dokumen pribadi, foto, serta data-data lainnya yang sesuai dengan dan menunjang penelitian. Beberapa hal yang menjadi kesimpulan dalam penelitian ini yaitu : 1). Supervisi senantiaasi diwawali dengan memberikan informasi kepada para guru supaya para guru dapat mengetahuinya. 2). Supervisi dilaksanakna secara langsung berkunjung ke kelas pada saat para guru mengajar. 3). Tindak lanjut kegiatan supervisi dimana Guru guru senantiasa untuk memperbaiki cara mengajar yang kurang tepat. Kata Kunci : Supervisi Akademik, Kepala Sekolah, SD Katolik St. Theresia Rumengkor
Peran Kepala Sekolah dalam Meningkatkan Profesionalisme dan Kompetensi Guru Jeffry S. J. Lengkong; Meytha M. Wongkar; Samuel Harry Mosey; Davison Pagawak
JURNAL PARADIGMA : Journal of Sociology Research and Education Vol. 5 No. 1 (2024): (JUNI 2024) JURNAL PARADIGMA: Journal of Sociology Research and Education
Publisher : Labor Program Studi Pendidikan Sosiologi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53682/jpjsre.v5i1.9600

Abstract

Sebagai pemimpin organisasi, kepala sekolah memainkan peran penting dalam mendorong pengembangan profesional guru. Rumusan pertanyaan penelitian yang diangkat dalam penelitian ini adalah sejauh mana peran kepala sekolah untuk meningkatkan profesionalisme dan kompetensi guru dalam persepsi guru. Tujuan penelitian ini adalah mengkaji strategi kepala sekolah SMP Negeri 2 Manado untuk meningkatkan kompetensi pedagogi dan kompetensi profesionalisme guru. Metode penelitian yang digunakan dalam penelitian ini adalah metode pendekatan kualitatif deskriptif. Teknik pengumpulan data pada penelitian ini yaitu observasi, wawancara dan dokumentasi. Teknik analisis data yang digunakan yaitu analisis interaktif secara berkelanjutan. Hasil penelitian menunjukan bahwa strategi kepala sekolah sangat memberi dampak positif untuk meningkatkan kinerja dan kopetensi guru. Peningkatan terjadi secara signifikan karena kepala sekolah menerapkan strategi berupa diskusi personal, motivasi, kesempatan pengembangan diri, dan kolaborasi secara bersama.
Co-Authors Achmad Paturusi Achmad Paturusi Alfrina Mewengkang Angelina Wurangian Anggriani Sangkoy Ariel N. Rengkuan Arje Cerullo Djamen Aswin Kiay Demak Audi Korengkeng Bernadette E. Pontoh Brianto Meixon Aruro Christar Arstilo Rumbay Christine Rawis Cliferd Osaka Najoan Cosmas Poluakan Damajanty H. C. Pangemanan Damianus Pongoh Danny A Masinambow Davison Pagawak Debie Kalalo Deisye Supit Deitje Adolfien Katuuk Delli Sabudu Dondokambey, Clay J H Dondokambey, Rainier N Dondokambey, Robby Dotulong, Reza A. W. Dotulung, Reza A. W. Edino Ayub Lomban Elni Usoh Enny Corry Setiyawati Eugeni Sumanti Fradel R. Sigar, Verry R. Palilingan, Mario T. Parinsi Freida F Masoko Freida Ferra Masoko Funan, Florina Gilly Marlya Tiwow Gloria Ester Verelin Walewangko Grace Kimbal Grace Kimbal Grace L.A Turalaki H.N. Tambingon Hadi Ignatius Untu Halifat Wahid Harold F.K Tambajong Harry Mosey, Samuel Hartono, Yuliana Hayun, Subhan Heidy Tamboto Heinrich Saneba Hendrie Joudi Palar Henny N. Tambingon Herry Sumual Ignatius Javier C. Tuerah Inggrid Maya Wungow Irithca J. Tengker Iyone E.T. Siagian J.A. M. Rawis J.A.M. Rawis J.A.M. Rawis Jilly Toar Jimmy Rumam Puk Johan Reimon Batmetan Johanis F. Senduk Joice N. A. Engka Joulanda A. M. Rawis Jumrah Jamil Junior Mongdong, Romi Kalalo, Debie K.R Kambu, Kornelius Kapoh, Timothy Waraney Ketsia Theresia Zeke Ketsia Zeke Kocu, Antonetha Koessoy, Herman Koessoy, Herman M. Krety Debora Welong Krinto, Karolus Lantang, Dani Lapian, Jeff Larry J. Mandey Leydi F. Pontoh Liando, Olivia Eunike Selvie Lihart Lumapow Lintong, Marthinus M. Liow, Evans S. Lolong, Rima F. Lolong, Rima Fien Lomban, Edino Ayub Lord Ebe Steward Luccylle M Takalumang Luma, Sarwendah C. Lumapouw, Harold Refly Lumapow, Harol R Lusia Sumenda Lusia Sumenda1 Mamesah, Sheyla Fitriananda Mamuaja, Marlin Penina Manengkei, Steven Bons Mantiri, Rosiana Elisabeth Manueke, Teddy Manumpil, Yulit B. Marcia I. Watulingas Maria Kaparang Maria R. Walukow Maringka, Riviva W Marshela - Pondaag Marssel Michael Sengkey Marthinus Krowin Marthinus Krowin Marthinus M. Lintong Martinus Krowin Meily Ivane Esther Neman Melkian Naharia Mercy Hosang Merry E. Wawo Mewoh, Angeline L. Meyske Wongkar, Meytha Meytha M. Wongkar Michella Supit Mogonta, Sirra Mongdong, Romi Junior Moningka, Nansi Melania Mordekhai L. Laihad Mosey, Samuel Harry Mottoh, Yulmi Hesti Mozes Markus Wullur Najoan, Yunita A. Namsa, Johanis P. Namsa, Yohanis Nancy L. Sampouw Nathaniel Pali Nurhayati Olivia A. Waworuntu Omkarsba, Helena Paath, Deicy Pagawak, Davison Pajow, Lidyanti N. Palilingan, Ronny Palilingan, Verry Ronny Papising, Yosepiniawati Paulus Robert Tuerah Paulus, Yunike Pijoh, Victor David Pingkan M. Pijoh Piri, Meiske Feiny Sialom Pontoh, Bernadette E. Pratasik, Naflia Ferline Ingrit Pricilia P Mamuaja Prycilia Pingkan Mamuaja Qowi, Moh. Rambitan, Maya C. Rattu, Olviane I. Ratumbuisang, Keith F Ratumbuisang, Keith F. Rawis, J.A. M. Rawung, Refien Khouni Silva Refien K. S Rawung Repi, Martina Fransisca Richard Daniel Herdy Pangkey Ridwan La Tjadi Rima Fien Lolong Rinny Meilani Tinangon Rompis, Novie Roos M. S. Tuerah Rotty, Victory N. J. Rotty, Victory N.J. Rotty, Viktory Nicodemus Joufree Rumagit, Selvie Serly Rumengan, Meylan Meyti Ruth Sriana Umbase Salam Surbakti Samuel Harry Mosey Sapulete, Ivonny Melinda Sauyai, Stanly F M Sembung, Misyela Prisilia Senduk, Johanis F. Shelty D. M. Sumual Sifra Christine Kalangi Silow, Jimmy Clif Silow, Susanti Sitti Aisah Da’u Stefana H. M. Kaligis Stief Aristo Walewangko Suharto Pulukadang Suiling Pontoh Sumilat, Meiny C. Susan Noviaty Herienth Jacobus Suwaryaningrat, Ni Dewi Eka Tambingon, H.N Tambingon, Henny Tamboto, Heidy Taroreh, Olvian Tenau, Engelbertus Tendean, Sherly D Tendean, Sherly D. Theno, Ignatius Rudi Theodorus Pangalila Tiersa Reinie Undap Tinneke Evie Meggy Sumual Tintingon, Josly Yakob Tjadi, Ridwan La Toar, Stevanie F. Treesje K. Londa Tuerah, Javier I. Usoh, Elni Jeini Victor Nomel Kumajas Victory Nicodemus Joufree Rotty Vidlina Lie Virginia H Saneba Walewangko, Stief Aristo Watulingas, Marcia Imelda Welong, Krety Debora Wensi Ronald Lesli Paat Willem Hanny Rawung Wongkar , Meytha M. Wuwungan, Hansje T. Yayi Suryo Prabandari Yean M V Rasu Yeane Koyongian Yovana P. M. Mamesah Yusak ratunguri Zoya F. Sumampouw