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All Journal IJCCS (Indonesian Journal of Computing and Cybernetics Systems) Journal of Tropical Life Science : International Journal of Theoretical, Experimental, and Applied Life Sciences JUSIFO : Jurnal Sistem Informasi JURNAL KEPEMIMPINAN DAN PENGURUSAN SEKOLAH Sistemasi: Jurnal Sistem Informasi Jurnal Ilmiah Ekonomi Islam AKSIOLOGIYA : Jurnal Pengabdian Kepada Masyarakat Jurnal Moral Kemasyarakatan INOVTEK Polbeng - Seri Informatika Jurnal Biologi Tropis INTECOMS: Journal of Information Technology and Computer Science Al Mi’yar: Jurnal Ilmiah Pembelajaran Bahasa Arab dan Kebahasaaraban Studi Arab Jurnal Ilmiah Ecosystem JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) JOISIE (Journal Of Information Systems And Informatics Engineering) EDUMATIC: Jurnal Pendidikan Informatika Building of Informatics, Technology and Science Jurnal Sistem informasi dan informatika (SIMIKA) Abdi Laksana : Jurnal Pengabdian Kepada Masyarakat Thariqah Ilmiah ; Jurnal ilmu-ilmu kependidikan & Bahasa Arab Jurnal Pengabdian kepada Masyarakat Nusantara ASANKA: Journal of Social Science And Education Jurnal Teknik Informatika (JUTIF) Al-tsaman : Jurnal Ekonomi dan Keuangan Islam Jurnal Pendidikan dan Teknologi Indonesia Jurnal Pendidikan PKn Journal Evaluation in Education (JEE) Jurnal Al-Fawa'id : Jurnal Agama dan Bahasa Jurnal Kapita Selekta Administrasi Publik Edu Sociata : Jurnal Pendidikan Sosiologi Jurnal Algoritma Maritime Park: Journal Of Maritime Technology and Socienty Aurelia: Jurnal Penelitian dan Pengabdian Masyarakat Indonesia Finger : Jurnal Ilmiah Teknologi Pendidikan De Cive : Jurnal Penelitian Pendidikan Pancasila dan Kewarganegaraan Jurnal Pembelajaran Bahasa dan Sastra Economics Studies and Banking Journal Rhizome: Jurnal Kajian Ilmu Humaniora Journal of Economic Growth and Development Review Society CARONG: Jurnal Pendidikan, Sosial dan Humaniora SCIENTIA JOURNAL : Jurnal Ilmiah Mahasiswa Journal of Supply Chain and Entrepreneurship EL-HAYAH
Syaifullah Syaifullah
Jurusan Sistem Informasi Fakultas Sains Dan Teknologi Universitas Islam Negeri Sultan Syarif Kasim Riau
Religion Agriculture, Biological Sciences & Forestry Humanities Biochemistry, Genetics & Molecular Biology Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Immunology & microbiology Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mechanical Engineering Social Sciences Other

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Journal : EDUMATIC: Jurnal Pendidikan Informatika

 1 
Digital Banking Satisfaction: A SeaBank Study using The End User Computing Satisfaction (EUCS) Model Oktoriani, Della; Rahmawita, Medyantiwi; Ahsyar, Tengku Khairil; Syaifullah, Syaifullah
Jurnal Pendidikan Informatika (EDUMATIC) Vol 9 No 2 (2025): Edumatic: Jurnal Pendidikan Informatika
Publisher : Universitas Hamzanwadi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29408/edumatic.v9i2.30511

Abstract

SeaBank serves as a digital banking platform that enables users to conduct financial transactions conveniently via their smartphones. Despite its widespread adoption, concerns regarding service quality persist. The objective of this study is to assess user satisfaction with the SeaBank application using the EUCS model. This research employs a quantitative methodology with PLS-SEM as the analytical technique to examine variable relationships. The software used for data analysis is SmartPLS 4. Data were collected through an online survey comprising 23 items, involving 100 active users aged 17 and above. Model evaluation includes both outer model and inner model analyses to ensure construct validity and reliability. The findings indicate that content, accuracy, and ease of use have a significant and positive impact on user satisfaction. Conversely, format and timeliness do not have a significant influence, suggesting that these aspects play a marginal role in shaping users' overall perception of the application. Implications of this study highlight the necessity of improving information quality, data accuracy, and intuitive interface design to enhance user satisfaction. While enhancements to format and timeliness can be considered, they are not a primary focus. This research provides valuable insights for application developers in designing user-centered service improvement strategies.
Quality Evaluation of The SITASI Final Project System using Selected McCall Software Quality Factors Adillah, Suci Nur; Ahsyar, Tengku Khairil; Syaifullah, Syaifullah; Anofrizen, Anofrizen; Marsal, Arif
Jurnal Pendidikan Informatika (EDUMATIC) Vol 9 No 2 (2025): Edumatic: Jurnal Pendidikan Informatika
Publisher : Universitas Hamzanwadi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29408/edumatic.v9i2.30675

Abstract

The Final Project Information System (SITASI) was developed to support academic administration processes. However, performance and usability issues continue to hinder its effectiveness, particularly during peak usage. This study aims to evaluate the quality of SITASI using the McCall Software Quality Model by focusing on five relevant operational factors: correctness, reliability, efficiency, integrity, and usability. The research employed a descriptive quantitative approach by distributing a validated user perception questionnaire to 72 students with active experience using SITASI. The instrument was tested for validity and reliability, with data analyzed using descriptive statistical techniques to evaluate the quality of the SITASI system. The results show that usability scored the highest at 86%, followed by correctness at 67.6%, reliability at 64.2%, integrity at 50.8%, and efficiency at 43.5%. These findings reveal strong user interface performance but expose technical limitations in speed and data security. The study concludes that while SITASI performs well in terms of usability, it requires substantial improvements in system responsiveness and integrity features. The results offer a structured evaluation of software quality and provide practical recommendations for developers to optimize performance and strengthen data protection. This study contributes a replicable framework for evaluating academic information systems in higher education environments.
Evaluating User Experience of SITASI System using HEART Metrics and Importance-Performance Analysis (IPA) Harmaniola, Elsa; Ahsyar, Tengku Khairil; Syaifullah, Syaifullah; Anofrizen, Anofrizen; Marsal, Arif
Jurnal Pendidikan Informatika (EDUMATIC) Vol 9 No 2 (2025): Edumatic: Jurnal Pendidikan Informatika
Publisher : Universitas Hamzanwadi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29408/edumatic.v9i2.30691

Abstract

SITASI is a web-based system developed to help students manage references and citations for their final projects. Despite its importance, no comprehensive evaluation of the system’s user experience (UX) had been conducted. This study aims to evaluate the UX of SITASI used by students of the Information Systems Study Programme at UIN Suska Riau. Using a quantitative survey method, data were collected from 72 active students from the 2018-2021 cohorts through an online questionnaire. The evaluation was based on the five HEART Metrics dimensions: Happiness, Engagement, Adoption, Retention, and Task Success. Respondents were selected through random sampling using the Slovin formula. Data were analysed using SPSS version 30 for validity, reliability, and Importance-Performance Analysis (IPA). The HEART results indicated high usability levels across all dimensions, with Happiness and Retention scoring highest (73%) and Engagement lowest (70%). IPA showed an average suitability of 92%, with four indicators placed in Quadrant I, signifying urgent areas for improvement. These results serve as a foundation for actionable recommendations to enhance system satisfaction, improve performance, and develop a more user-centered and adaptive SITASI platform.
Co-Authors - Sapriya . Mansyurdin Abdul Azis Abdul Basit Abdur Rohman Adhari, Nursanda Rizki Adillah, Suci Nur Ahsyar, Tengku Khairil Aidil, Dyta Rabbani Anggyana, Rifa Angraini Angraini Anofrizen Anofrizen Aprillia, Dhea Dwi Aprillia, Dhea Dwi Aprinastya, Rachell Aqilla, Nabila Fadia Arif Marsal Arum Setiawan Asful, Ferdhinal Asmaret, Desi Asriyana, . Asyraf, Fajri Muhammad Aszareta, Muhammad Andoni Aurora, Dhea Apriano Ayulya, Agisti Mutiara Aziz, M. Abdul Cahyadi, Deden Cecep Darmawan, Cecep DADANG DADANG Dadang Sundawa, Dadang Dahelmi Dahelmi DAMIRAH DAMIRAH, DAMIRAH Dasim Budimansyah Dasim Budimansyah, Prayoga Bestari, Redi Yamanto, Dasim Budimansyah, Dewi Imelda Roesma Diani, Diani Djong Hon Tjong Efrizal Efrizal Eki Saputra Endang Danial, Endang Farisi, Czar Daffa Al Febi Nur Salisah Firdaus, Pipin Fitra, Joni Darma FITRIAH ARTINA, FITRIAH Fitriani Fitriani Guntara, Bima Hamzah, Muhammad Lutfhi Hamzah, Muhammad Lutfi Hamzah, Muhammad Luthfi Harmaniola, Elsa Hendra, Rio Hendri Irawan Henny Herwina Herliza, Herliza hidayanti, hidayanti Ida Waluyati Indah Lestari, Indah Indrajaya, Indrajaya Indriani, Monalisa Ingrid Shintia Arsy Jacky, Jacky Janra, Muhammad Nazri Jazman, Muhammad Juirah, Juirah Julhadi, Julhadi Julita, Sandra Junaihil, Junaihil Juniyati, Rita Juwandi, Ronni Karim Suryadi Karim Suryadi Kasno Kasno Kokom Komalasari Kosasih, Hengky Kyaw, Aung Ye Leni Anggraeni Lestari, Nurrizka Puji M Afdal Maliza, Rita Masyitoh, Iim Siti MAULANA, BIMA Maulidiyah, Khoirun Ni'mah Megawati - Mochamad Hasyim Mona Fronita, Mona Muarif, Muarif Muhammad Amin Muhammad Nanang Qosim Muslim Muslim Nanda Nazira Naufal, Misbahuddin Nazhifatunnisa, Nazhifatunnisa Ningsih, Widiah Nofrita Nofrita Noorahim, Wenny Noorahim Novita Sari Nugraha Nugraha Nurnazmi, Nurnazmi Nurrokhmatulloh, Nurrokhmatulloh Oktoriani, Della Pebri, Prianda Prananda, Yaldri Oktra Pratama, Raihan Anugrah Prawira, Furqan Dwiki Lintang Prima, Ari Putra Santoso Putra, Tarekh Febriana Putri, Runi Aulia Putri, Syntia Mai Rahman Mulyawan Rahmawita, Medyantiwi Ramadani, Ela Ramadhan, Rifky Ratna Fitria Rianda, Rahmad Didho Ridho, Muhammad Syifa'ur Safika, Nurul Sakban, Abdul Salis, Viola Mutiara Saputri, Aprilia Mayang Sianipar, Ferry Agus Sinaga, Lina Siregar, Syafril Solihah, Nikmatus Sri Nurhidayati, Sri Subakja, Triyawan Bagus Sulistiono Supriyono Supriyono Susanto Susanto Syahru Ramadan, Syahru Tasrif Tasrif Titik Efnita, Titik Tutoq, yulita Wahyuni, Reni wahyuni Waluyo Waluyo Wenny Noorahim Wilson Novarino Wily Julitawaty, Wily Yuniar, Sucifa Thita Zaini Zaini