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Pengaruh Green Brand Image dan Green Brand Innovation Terhadap Kepuasan Konsumen Melalui Keputusan Pembelian (Studi kasus : Konsumen Brand Skincare NPure di Jawa Timur) Susilowati, Awaliya Marie; Djunaedi, Djunaedi; Marwanto, IGG Heru
Jurnal Ilmiah Raflesia Akuntansi Vol. 9 No. 2 (2023): Jurnal Ilmiah Raflesia Akuntansi
Publisher : Politeknik Raflesia Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53494/jira.v9i2.639

Abstract

Tujuan dari penelitian ini adalah untuk mengidentifikasi faktor-faktor yang mempengaruhi keputusan pembelian dan kepuasan pelanggan pada produk skincare Npure di Jawa Timur dengan menggunakan variabel penelitian Green Brand Image, Green Brand Innovation, dan Buying Decision. Penelitian ini menggunakan desain penelitian asosiatif dengan teknik sampling Lemeshow method dan ukuran sampel sebanyak 102 responden. Data dikumpulkan melalui kuesioner online yang dilakukan dari 12 Januari hingga 30 Januari 2023. Analisis data menggunakan metode SMART PLS 3.0 version for windows dengan model intervening. Hasil penelitian menunjukkan bahwa citra merek dan inovasi memiliki pengaruh signifikan dalam mempengaruhi keputusan pembelian produk Npure, sementara tingkat kepuasan pelanggan dipengaruhi oleh keputusan pembelian dan citra merek. Oleh karena itu, perusahaan skin care dan kecantikan harus terus berinovasi dan memperhatikan citra merek dan inovasi guna memenuhi kebutuhan konsumen. Perusahaan juga perlu meningkatkan kepercayaan pelanggan melalui layanan dan kualitas produk yang lebih baik, serta menawarkan insentif atau diskon pada produk tertentu untuk meningkatkan keinginan pembelian pelanggan. Jenis produk alami yang ramah lingkungan juga perlu dikembangkan untuk memenuhi kebutuhan dan keinginan konsumen akan produk yang sehat dan aman untuk lingkungan. Variabel penelitian Green Brand Image, Green Brand Innovation, dan Buying Decision dapat membantu dalam memperkuat citra merek, meningkatkan loyalitas pelanggan, dan meningkatkan kepuasan pelanggan pada merek skincare Npure. Dalam keseluruhan, penelitian ini dapat memberikan landasan teori tentang faktor-faktor yang mempengaruhi keputusan pembelian dan kepuasan pelanggan pada produk kecantikan dan skincare.
Analysis of the Influence of Facilities and Infrastructure, Adoption of IT and Principal Leadership on Teacher Performance Mohzana; Lubis, Fatimah Malini; Ramli, Akhmad; Jayanto, Imam; Djunaedi, Djunaedi; Ibrahim, Mozart Malik
Edu Cendikia: Jurnal Ilmiah Kependidikan Vol. 5 No. 01 (2025): Research Articles, April 2025
Publisher : ITScience (Information Technology and Science)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47709/educendikia.v5i01.5758

Abstract

This study aims to analyze the influence of facilities and infrastructure, adoption of information technology, and principal leadership on teacher performance. This study was conducted in a public high school involving 150 teachers as respondents. The research method used was quantitative with a survey approach. Data were collected through questionnaires and analyzed using multiple linear regression. The results showed that facilities and infrastructure positively and significantly affected teacher performance. Likewise, adopting information technology is important in improving the efficiency of teaching, planning, and assessment. Principal leadership also significantly affected teacher motivation, discipline, and professional development. The combined effect of the three variables showed a strong and positive correlation to improving teacher performance. Furthermore, this study highlights the need for a systemic approach in school management. Facilities and infrastructure are physical and psychological supporting elements affecting teacher comfort and work enthusiasm. Adopting information technology must be accompanied by ongoing training so that teachers are not only passive users but can also explore the innovative teaching potential. Meanwhile, the principal needs to play a role as a transformational leader who not only directs but also inspires teachers to continue to develop. These findings can be used as a reference for school management and policymakers in designing effective strategies to support and improve the quality of education.
Analysis Factor to Implementation Standard Care Nursing In the Inpatient Room Health Center Bachri, Syaiful; Pannyiwi, Rahmat; Djunaedi, Djunaedi
International Journal of Health Sciences Vol. 3 No. 2 (2025): IJHS : International Journal of Health Sciences
Publisher : Asosiasi Guru dan Dosen Seluruh Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59585/ijhs.v3i2.670

Abstract

The implementation of nursing care standards is one of the important indicators in improving the quality of health services in primary care facilities such as community health centers. This study aims to analyze the factors that influence the implementation of nursing care standards in the inpatient wards of community health centers. The research design used is descriptive analytical with a quantitative approach. The sample in this study were nurses who worked in the inpatient wards of several community health centers, selected through purposive sampling techniques. Data were collected using a questionnaire that included variables of education level, work experience, workload, availability of facilities, and management support. The results of the analysis showed that the factors of work experience, workload, and management support had a significant influence on the implementation of nursing care standards (p <0.05). Meanwhile, the level of education and availability of facilities did not show a significant relationship. The conclusion of this study is that internal and external factors of nurses need to be considered in an effort to improve the implementation of nursing care standards in the inpatient wards of community health centers.
Analisis Kualitas Pelayanan Publik Dalam Meningkatkan Efektivitas Pelayanan Administrasi Kependudukan Djunaedi, Djunaedi; Iriawan, Hermanu; Utami, Ayu Kurnia; Umar, Adam
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 4 No. 2 (2025): Mei - Juli
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v4i2.541

Abstract

Tesis Ini Bertujuan Untuk Menganalisis Kualitas Pelayanan Publik Dalam Meningkatkan Efektivitas Pelayanan Administrasi Kependudukan Pada Distrik Biak Kota Kabupaten BIak Numfor. Penelitian ini menggunakan pendekatan kualitatif dengan metode studi kasus. Penelitian ini dilakukan dengan pengumpulan data melalui observasi dan wawancara. Pemberian pelayanan publik oleh aparatur pemerintah kepada masyarakat sebenarnya merupakan implikasi dari fungsi aparat negara sebagai pelayan Masyarakat. Penelitian ini bertujuan untuk menganalisis pelayana publik yang berdampak terhadap efektivitas pelayanan administrasi di kantor distrik biak kota. Metode penelitian yang digunakan yakni pendekatan kualitatif. Dari hasil penelitian dapat ditarik kesimpulan berdasarkan teori yang digunakan yakni pada aspek Tangible (Berwujud) yang merupakan bukti fisik sarana dan prasarana pada kantor distrik biak kota belum cukup memadai. Aspek Reliability (Kehandalan) kinerja pelayanan public oleh pegawai belum sesuai dengan harapan atau belum optimal. Aspek Responsiveness (Ketanggapan) pelayanan publik pada kantor distrik biak kota sudah sesuai dengan harapan Masyarakat. Aspek Assurance (Jaminan), jaminan kepastian waktu dalam pelayanan maupun kepastian biaya serta berhubungan dengan pelayanan yang pegawai lakukan sudah sesuai dengan prosedur. Aspek Empathy (Empati) sudah memberikan yang terbaik dalam melayani masyarakat hal ini yang diharapkan agar masyarakat merasa puas atas pelayanan yang diberikan oleh pemerintah distrik biak kota.
Analisis Peran Manajemen Operasional dalam Pengelolaan Antrian Pelayanan di Instalasi Gawat Darurat Mukriani, Mukriani; Rahman, Muhammad Arif; Wijayanti, Lumastari Ajeng; Djunaedi, Djunaedi
Barongko: Jurnal Ilmu Kesehatan Vol. 3 No. 3 (2025): Barongko : Jurnal Ilmu Kesehatan (Juli)
Publisher : Asosiasi Guru dan Dosen Seluruh Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59585/bajik.v3i3.733

Abstract

Background: Long queues and waiting times exceeding the standard in the Emergency Department (ER) are indicators of low hospital operational efficiency. This problem not only impacts patient satisfaction but also the overall safety and quality of healthcare services. The role of operational management is crucial in addressing this issue through resource management, workflow, and the integrated use of information technology. Objective: This study aims to analyze the role of operational management in managing queues in the ER and identify factors influencing the effectiveness of this queuing system. Methods: The study used a quantitative-descriptive approach using observation, semi-structured interviews, and document review in the ER of RSUD X. The sample consisted of 30 patients and 10 medical personnel selected purposively. Data were analyzed descriptively and linked to operational management theory. Results: It was found that operational management contributes significantly to queue management, through the implementation of a triage system, scheduling of healthcare personnel, and the utilization of hospital information systems. However, challenges such as limited bed capacity, shortage of medical personnel, and lack of information system integration remain major obstacles. Conclusion: Optimizing operational management in the emergency department (ED) has been shown to improve service flow and reduce waiting times. Continuous evaluation of operational systems and strengthening of human resources and information technology capacity are recommended to improve the quality of emergency services.
Interactive Learning Module Development Design for Electronic and Digital Engineering at Aviation Polytechnic Nur, Mulyadi; Sabur, Fatmawati; Suprapto, Yuyun; Djunaedi, Djunaedi; Sukarman, Sukarman
Letters in Information Technology Education (LITE) Vol 8, No 1 (2025)
Publisher : Universitas Negeri Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17977/um010v8i12025p%p

Abstract

Education is the gateway for anyone For accept knowledge in frame increase source Power man to be of better quality. To realize these goals, a lecturer/educator must have the skills to choose, use methods and carry out new innovations in creating an effective and efficient learning environment for students. R & D (Research & Development) research is research that is oriented to research, design, produce, test, the validity of the resulting product in the form of an interactive teaching module to improve understanding of the concept of electronic and digital engineering material with a development model developed by M. Alessi and Stanley R. Trollip, which consists of the stages of Planning , Design , and Development . Data collection techniques used in this study are questionnaires, tests, interviews and observations. Techniques analysis data for eligibility media use analysis data descriptive, where the analysis is carried out using the Score stages results evaluation questionnaire Which obtained from for expert (media And material), in the form of quantitative data that is changed into categories with a linkert scale. The results of the study are that the entire interactive teaching module device can be accessed via the link https://online.fliphtml5.com/emxux/sjxl/ . The results of the assessment two expert material to fourth aspect obtained average score 3.15 Which qualitatively categorized Very Worthy (X ≥ 3.0) and the results of the assessment by two media experts obtained a value of 3.28 the result in category very feasible (X ≥ 3.0)
Analysis of Public Service Quality at the Department of Industry and Trade of Biak Numfor Regency Hamungkasi, Istiaji Gatut; Amiruddin, Amiruddin; Utami, Ayu Kurnia; Djunaedi, Djunaedi
Journal of Social Science and Business Studies Vol. 3 No. 3 (2025): JSSBS
Publisher : Yayasan Gema Bina Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61487/jssbs.v3i3.182

Abstract

This study aims to determine the Quality of Public Services at the Industry and Trade Office of Biak Numfor Regency. To determine the factors that are obstacles to the Quality of Public Services at the Industry and Trade Office of Biak Numfor Regency. The type of research used is a qualitative descriptive research type in this approach. Qualitative descriptive is a type of research that aims to describe all types of existing conditions, be it natural phenomena or man-made events, the conditions in question can be like forms, activities, characteristics, relationships, changes, differences, and similarities. The results of the study indicate that the quality of service at the Industry and Trade Office of Biak Numfor Regency is seen from its measurement using 5 indicators of service quality as follows: Tangible indicator, Reliability indicator, Responsibility indicator, Assurance indicator, Empathy indicator, from the five indicators show positive results (good). However, in the Tangible indicator in the sub-indicator of employee punctuality in entering the office is still lacking in providing services, the Industry and Trade Office of Biak Numfor Regency opens at exactly 08.00. Wit but there are still employees who are late not in accordance with the service hours posted on the notice board and also the Responsibility indicator, there is a response to complaints from users of this service that is less than optimal. This can be seen from the minimal participation of service users in providing suggestions and criticisms of the services available at the Industry and Trade Office of Biak Numfor Regency. Factors that hinder the quality of service at the Industry and Trade Office of Biak Numfor Regency are lack of Competence of Human Resources of the Apparatus in carrying out service tasks in the field and lack of facilities and infrastructure. So, this is a factor that is an obstacle in the field in providing services at the Industry and Trade Service of Biak Numfor Regency.
Analysis of the Development of Human Resource Competencies of State Civil Apparatus at the Regional Revenue Agency of Supiori Regency Kbarek, Amelia Selfiana; Amiruddin, Amiruddin; Utami, Ayu Kurnia; Djunaedi, Djunaedi
Journal of Social Science and Business Studies Vol. 3 No. 3 (2025): JSSBS
Publisher : Yayasan Gema Bina Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61487/jssbs.v3i3.183

Abstract

This study aims to find out the development of human resource competencies of state civil apparatus at the Regional Revenue Agency of Supiori Regency.  To find out the factors that become obstacles to the analysis of human resource competency development of state civil apparatus at the Regional Revenue Agency of Supiori Regency. The type of research used by the author in the research is qualitative descriptive, which is a type of research that aims to describe all types of existing conditions, be it natural phenomena or man-made events, the conditions in question can be such as forms, activities, characteristics, relationships, changes, differences, and similarities. The results of the study indicate that development of the competence of State Civil Apparatus in the Regional Revenue Agency of Supiori Regency based on the results of the study, it can be said that the development of the competence of State Civil Apparatus with indicators of Technical competence, Managerial competence, Social competence and Intellectual/strategic competence is quite good by providing study assignments and study permits, directing State Civil Apparatus to take part in education and training, attend seminars, briefings and others. However, in its implementation it is still not optimal, this is due to the obstacles that exist in the implementation process. Inhibiting factors for the development of the competence of State Civil Apparatus in the Regional Revenue Agency of Supiori Regency. include the availability of budget and lack of motivation of employees, not taking advantage of the opportunity to develop competence optimally.
Implementasi Peraturan Pengadaan Barang/Jasa untuk Percepatan Pembangunan Kesejahteraan di Provinsi Papua dan Provinsi Papua Barat di Dinas Pendidikan Kabupaten Supiori Korwa, Alberto Michael; Djunaedi, Djunaedi; S, Fatmawada
Journal of Innovative and Creativity Vol. 5 No. 3 (2025)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Government procurement of goods/services plays a crucial role in accelerating development and improving public welfare, including in the provinces of Papua and West Papua. However, the implementation of procurement regulations still faces challenges in terms of transparency, accountability, and effectiveness. This study employed a qualitative approach with a case study method in the Supiori Regency Education Office. Data were collected through interviews, observations, and document reviews, then analyzed descriptively to evaluate the implementation of procurement regulations. The findings indicate that the implementation of procurement regulations in the Supiori Regency Education Office has been running according to procedure, but there are still obstacles such as limited human resources, lack of technical understanding, and coordination constraints between related parties. This study concludes that although procurement regulations have been implemented, their effectiveness in supporting the acceleration of welfare development is not optimal. Improvement of apparatus capacity, strengthening of the monitoring system, and synergy between institutions are needed so that implementation can be more effective and have a real impact on the community.
Efektivitas Kenaikan Tarif Pajak Bumi dan Bangunan pada Badan Pendapatan Daerah Kabupaten Biak Numfor Djunaedi, Djunaedi; Amiruddin, Amiruddin; Sroyer, Marlyn Leonita
Journal of Innovative and Creativity Vol. 5 No. 3 (2025)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to analyze the effectiveness of the policy to increase Land and Building Tax (PBB) rates at the Regional Revenue Agency of Biak Numfor District and to identify the factors that influence it. The policy to increase PBB rates is implemented based on Government Regulation Number 35 of 2023, with the hope of increasing Local Own Revenue (PAD). However, its implementation in the field has not shown optimal results. This research uses a descriptive qualitative approach, with data collection through in-depth interviews, observations, and documentation studies.The results of the study indicate that the effectiveness of the policy to increase PBB rates is still low. Tax revenue achievements have not met the targets set by the local government. Several factors influencing the effectiveness of this policy include the low taxpayer compliance, weak tax administration system, lack of socialization and education for the public, and the perception of unfairness in tariff determination. This finding is reinforced by interviews with officials from Bapenda, which revealed implementation challenges from both technical and social perspectives. This study uses the theory of Devi & Mangoting (2020) as an analytical framework, emphasizing that tax effectiveness is influenced by the administration system, compliance, and public understanding. The results of this study imply that the success of fiscal policies is not solely determined by regulations, but is also significantly affected by social and institutional aspects. Recommendations include enhancing the digitalization of the tax system, expanding education, and adjusting tariffs based on the economic conditions of the community.
Co-Authors Adiaksa, Baso Witman Adijaya, Gunawan Aditia, Donny Afritayeni, Afritayeni Agustina, Dadan Hardiana Ahmad Zaenudin Akbar Akbar Alfred Sawor, Roberth Alkatiri, Fatimah Amiruddin Amiruddin Amiruddin Amiruddin Andi Amang Andi Kamal M. Sallo Annisa, Adira Natasha Ansar Ansar Anshar Rante Aqlyna Fattahanisa Ardenny, Ardenny Arif, M. ashari, septiana Asmin, Risna Yunita Asrianto, Asrianto Astuti, Fanni Ata Maran, Albertus Awak, Potros Yubelina Ayatullah Ayatullah, Ayatullah Baab, Marice Banne Tondok, Santalia Bare Telan, Albina Basuki Winarno, Basuki Budi Rahayu Carolina, Dina Claartje, Masrikat Maya Diana Desi Sri Rejeki Dewi, Susantriana Dimara, Paulus Dunggio, Abdul Rivai Saleh Ekawati, Nur Eny Retna Ambarwati Fachry Abda El Rahman Fahrizal, Daniel Faisal Abubakar Faizah, Ana Fatimah Malini Lubis Fatmawati Sabur Fauzan . Fikri, Maiza Guntoro, Guntoro Hadijah Hadijah Hamdany, Mohammad Azharie Hamungkasi, Istiaji Gatut Hanasi, Raihan A. Handayani, Sri Harfika, Meiana Harlina Harlina Hartono, Kartika Fajarwati Hery Widijanto Ibrahim, Mozart Malik Idris Idris Intang, Nur Intang, Sitti Nur Iriawan, Hermanu Islam, Fajrul Jawade Hafidz Jayanto, Imam Kafiar, Marthen Hengky P. Kamaluddin, Santrio Kamaruddin, Muh. Ihsan Karolus Ngambut Karubaba, Yan Sartheis Kbarek, Amelia Selfiana Khair, A. Miftahul Korwa, Alberto Michael Kurniawati Kurniawati Kusnadi, Iwan Henri Laely, Nur Latif, Farida lidia fitri, lidia Lidiawan, A Rizka Lily Montarcih Limantara Lukita, Yenni M, Warda M. Agus Jabir Mahyuvi, Tata Malaha, Naomi Marpaung, Sastrika Handayani Marwanto, IGG Heru Masithah, St. Mesa, Nofita Dewi Kok Mochammad Ibrahim Mohammad Arifin Noor Mohzana Morin, Lazarus Mukriani, Mukriani Mulyadi Mulyadi Musiana, Musiana Mustamin, Rini Nafisah, Durorun Nasela, Sitti Johri Nasution, Nurhafizah Nawangwulan, Kurniawati Nunung Suryana Jamin Nur, Mulyadi Nurambiya, Nurambiya Nurdiani, Tanti Widia Nurhaedah Nurhaedah Nurmansyah, Tedy Nurmiati Nurmiati Nurnainah, Nurnainah Nursiah, Andi Nursinah, Andi Nurul Aisyiyah Puspitarini Octoviani, Fanny Anggraeni Osman, Isnawati Pamungkas, Bagus Satria Pannyiwi, Rahmat Pebrian, Marthinus Peluw, Zulfikar Pratiwi, Cici Prihatini, Surya Priska Gardeni Nahak, Priska Gardeni Pristiwan, Luckito PUJI ASTUTIK Putri, Maidina R.V Purba, Ellen RACHMAT RAMLI Rachmawan Mapareppa, Andi Raehan, Raehan Rahman, Muhammad Arif Rahmat, Rezqiqah Aulia Rahmawati, Agustini Liviana Dwi Ramli, Akhmad Rasyid, Djusmadi Riesna Apramilda Rini Setiati Rino Vanchapo, Antonius Riswanti, Riswanti Rizki Andita Noviar Ronsumbre, Brian Aristoteles Rosdiana Rosdiana Rosida Rosida Rosita, Dea Rumaropen, Roberth Rumbiak, Jane Valentina Ruslan Ruslan S, Fatmawada Sabriana, Riska Saide, Rusnaeni Sanadi, Petrus Yan Fayaman Sangkala Sapnita, Sapnita Saputra, M. Khalid Fredy Sari, Titis Nistia Sasi Utami Sastrawan, Andri Selvia Selvia Sembiring, Rinawati Setyawati, Kiki Sibuea, Darwin Manuel Sidjabat, Sonya Simatupang, Septian Sintia, Eunike Sriyanti, Febri Sroyer, Marlyn Leonita Sudianto, Sudianto Sudjiono Sukarman Sukarman Suprapti, Isma Surya, Sara Susianto, Tri Endar Susilawati, Susilawati Susilowati, Awaliya Marie Sustiyatik, Enni Syafruddin Syafruddin Syaharuddin, Nurhasanah syahrul, muhammad Syaiful Bachri Tamsil, Mukmin P. Tedi Wonlele, Tedi Thalib, Kiki Uniatri Toni Widiantoro Umar, Adam Utami, Ayu Kurnia Utami, Sas Vitariani, Aisyah Wahyudi, Ardi Wahyudianti, Ni Luh Gede Sri Wahyuni, MG. Sri Wanapertiwi, Ajeng Putri Wijayanti, Lumastari Ajeng Wijoyo, Hilmy Syarofuddin Wuriani, Wuriani Yanti, Jumianis Yarangga, Yuliana Yuda, Dela Fatma Yulis, Dian Meiliani Yuniyanti, Tri Ayu Yusfik, Yusnita Yuyun Suprapto Zafera Adam, Jeanne d’Arc