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Journal : Akrab Juara : Jurnal Ilmu-ilmu Sosial

 1 
ANALISIS FAKTOR-FAKTOR YANG BERPENGARUH PADA LOYALITAS PELANGGAN DI ALFAMART JAKARTA BARAT Siti Nurjanah
Jurnal Akrab Juara Vol 4 No 1 (2019)
Publisher : Yayasan Akrab Pekanbaru

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Abstract

The aim of this research is to analyze the impact of service quality, promotion and product quality on costumer loyalty at Alfamart. The population of this research is the Alfamart customers in West Jakarta which is unlimited.The survey method has been done for 50 respondents that accidentally shopped to Alfamart. The collected data have been analyzed by correlation test, t- test and F test.The results from the correlation test analyses could be concluded that there were correlations among the independent variables toward the dependent variable. The result from t-test could be concluded that among the independent variables to dependent variables had less significance influence. The result from F test could be concluded that service quality, promotion and product quality had significant influence to costumer loyalty.
PROSEDUR ADMINISTRASI GUDANG ALAT-ALAT KELAUTAN PADA PT INTI MARINA NETTING JAKARTA BARAT Yulia Mujiaty; Deasy Novayanti; Siti Nurjanah; Kurnia Kurnia
Jurnal Akrab Juara Vol 6 No 4 (2021)
Publisher : Yayasan Akrab Pekanbaru

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PT Inti Marina Netting yang dipilih sebagai objek penelitian ini merupakan perusahaan yang bergerak dibidang penjualan jaring ikan, aksesoris kelautan, peralatan menyelam serta peralatan untuk kelautan yang dalam kegiatan perusahaannya membutuhkan gudang yang efektif dan efisien. Dalam suatu perusahaan dagang, gudang memiliki arti yang sangat penting bagi perusahaan.Gudang atau storage merupakan tempat menyimpan barang baik bahan baku yang akan dilakukan proses manufacturing maupun barang jadi yang siap dipasarkan. Sedangkan pergudangan tidak hanya kegiatan penyimpanan barang saja melainkan proses penanganan barang mulai dari penerimaan barang, pencatatan, penyimpanan, pemilihan, penyortiran, pelebelan, sampai dengan proses pengiriman barang. Penelitian ini mengambil judul Prosedur Administrasi Gudang Alat-alat Kelautan Pada PT Inti Marina Netting Jakarta Barat. Penulis meneliti dengan metode pengamatan secara langsung, wawancara dengan kepala logistik Gudang Jaring dan dokumentasi dengan analisanya berupa kualitatif yaitu metode analisis data tanpa menggunakan analisis statistik. Pelaksanaan administrasi gudang pada PT Inti Marina Netting Jakarta Barat dimulai dengan penerimaan barang masuk yang dikirim dari supplier dan pengeluaran barang yang akan dikirim ke customer sudah berjalan dengan baik.
PENGARUH BAURAN KEHANDALAN DAN JAMINAN TERHADAP KEPUASAN PELANGGAN PADA BENGKEL MOTOR SCOOTER JAM JAKARTA BARAT Yulia Mujiaty; Deasy Novayanti; Siti Nurjanah; Sandra Apriliani
Akrab Juara : Jurnal Ilmu-ilmu Sosial Vol 6 No 3 (2021): Agustus
Publisher : Yayasan Azam Kemajuan Rantau Anak Bengkalis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58487/akrabjuara.v6i3.1527

Abstract

Penulis menggunakan metode penelitian kuantitatif dengan menggunakan metode observasi, penyebaran kuesioner dan dokumentasi dengan jumlah sampel sebanyak 104 pelanggan bengkel motor Scooter Jam Jakarta Barat. Dalam penelitian ini data diolah menggunakan SPSS Versi 26 untuk melakukan uji validitas, uji reliabilitas, korelasi ganda, koefisien determinasi dan persamaan regresi berganda. Ringkasan hasil penelitian pengaruh kehandalan dan jaminan terhadap kepuasan pelanggan memiliki pengaruh yang kuat, dijelaskan dari hasil korelasi sebesar 0.764 dan hasil koefisien determinasi sebesar 0.584 atau 58.4% dan sisanya 41.6% dipengaruhi oleh faktor lain yang tidak penulis buat. Hasil persamaan regresi berganda menunjukkan bahwa Y = 2.775 + 0.282 + 0.551 yang berarti kehandalan (0.282) dan jaminan (0.551). Diperoleh hasil dari uji F pada regresi berganda nilai signifikan untuk pengaruh X1 (kehandalan) dan X2 (jaminan) secara simultan terhadap Y (kepuasan pelanggan) sebesar 0,000 < 0,05 dan nilai F hitung 70.949 > F tabel 3.09.
PERAN SEKRETARIS DALAM MENGATUR SEGALA PERSIAPAN PERJALANAN BISNIS PIMPINAN PADA CV. PUTERA PRATAMA Yulia Mujiaty; Siti Nurjanah
Jurnal Akrab Juara Vol 3 No 3 (2018)
Publisher : Yayasan Akrab Pekanbaru

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Abstract

As a secretary of knowledge and skills that need to be owned one of them is the setting of official travel or business trip leadership. He must know the rules of all types of transportation, how the procedures, services and contact travel agents or travel bureau with ease. To improve relationships and develop script or productivity expansion. So a leader often travel business outside the city and even abroad. In this case the leader needs a secretary to organize everything related to his journey. Keywords: The Role of the Secretary Manages all the Preparation of the Leadership Business Journey.
IMPLEMENTATION OF PURCHASE ADMINISTRATION TO MEET THE INVENTORY OF LIGHT STEEL GOODS AND METAL ROOFS AT PT ADDESIA JAYA SEJAHTERA JAKARTA Yulia Mujiaty; Deasy Novayanti; Darma Wijaya; Siti Nurjanah; Nur Arifah
Akrab Juara : Jurnal Ilmu-ilmu Sosial Vol. 10 No. 2 (2025): Mei
Publisher : Yayasan Azam Kemajuan Rantau Anak Bengkalis

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Abstract

An important component in the company's procurement process is purchase. Starting from which supplier to buy, the type and quantity of goods to be purchased, and when to complete the purchase process. The purchasing department often prioritizes the selection of suppliers with the most affordable (lowest) prices and high-quality products. The purpose of purchasing a product is to guarantee its availability for use in the sales process, which highlights how important it is to purchase the product to meet a company's need for the product and keep costs low. In this study, the author uses a qualitative research methodology. To describe and study the phenomena, events, social activities, attitudes, beliefs, perceptions, and thoughts of people individually and in groups, qualitative research is used. Implementation of procedures to meet the inventory of merchandise Purchase Order (PO) Achievement of Sales of Metal Mesh and Roof Products Achievement of Purchase of Light Steel Products and Metal Roofs Obstacles faced when making purchases and how to overcome them Procedures for purchasing goods in the purchasing department of PT. Addesia Jaya Sejahtera is quite good, but it still has some shortcomings for the process of purchasing goods, such as recording transactions twice so that it takes a short time, price changes without confirmation and approval processes that take a long time and sometimes lack accuracy from purchasing when ordering goods
PERAN SEKRETARIS DALAM MENGATUR SEGALA PERSIAPAN PERJALANAN BISNIS PIMPINAN PADA CV. PUTERA PRATAMA Yulia Mujiaty; Siti Nurjanah
Akrab Juara : Jurnal Ilmu-ilmu Sosial Vol. 9 No. 3 (2024): Agustus
Publisher : Yayasan Azam Kemajuan Rantau Anak Bengkalis

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Abstract

Sebagai seorang sekretaris pengetahuan dan ketrampilan yang perlu dimiliki salah satunya adalah pengaturan perjalanan dinas atau perjalanan bisnis pimpinan. Dia harus mengetahui peraturan-peraturan dari segala jenis transportasi, bagaimana prosedurnya, pelayanannya serta menghubungi agen perjalanan atau travel biro dengan mudah. Untuk meningkatkan hubungan serta mengembangkan naskah atau perluasan produktivitas. Maka seorang pimpinan sering melakukan perjalanan bisnis diluar kota bahkan pula keluar negeri. Dalam hal ini pimpinan membutuhkan seorang sekretaris untuk mengatur segala sesuatu yang berkaitan dengan perjalanannya.
THE INFLUENCE OF LEADERSHIP STYLE AND ORGANIZATIONAL CULTURE ON EMPLOYEE JOB SATISFACTION AT THE SECRETARIAT OF THE SOUTH JAKARTA CITY ADMINISTRATION Yulia Mujiaty; Deasy Novayanti; Darma Wijaya; Siti Nurjanah; Nisa Kurnia Zahra
Akrab Juara : Jurnal Ilmu-ilmu Sosial Vol. 10 No. 4 (2025): November
Publisher : Yayasan Azam Kemajuan Rantau Anak Bengkalis

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Abstract

In the era of intense global competition, organizations are increasingly required to adapt, innovate, and improve internal condition, including the creation of a conducive work environment that enhances employee comfort and motivation. This study aims to invatigate the influence of leadership style and organization culture on employee job satisfaction within Sekretariat Kota Administarsi Jakarta Selatan. Utilizing a quantitative research approach, data were collected through a survey involving 35 respondents. The data analysis was conducted using statistical software SPSS (Version 25). The result of the F-test showed a significance value of 0,000 < 0,05, indicating that leadership style and organizational culture have a statistically significant effect on job satisfaction. Therefore, the research confirms that both variables play an important role in shaping employee satisfaction levels and hypothesis H3 is accepted. These finding emphasize the importance of effective leadership and a supportive organizational culture in enhancing workplace satisfaction
Co-Authors Abdul Haris Abung, Miranda Ade Ismail Ramadhan Hamid Ade Suryadi ADITYA PRATAMA Agatha Mira Eriyanti Agung Kresnamurti Rivai Prabumenang Agus Hermanto Agustiar Agustiar Ahmad Syaif Ahmad Syarifudin Aini Robiurrahmah Aji Rystiawan Alfiana Yuli Efiyanti Aminatul Fatayati Amiruddin Anam Sutopo Ananda Cahya Camila Ananda Rozalina Anandya Rani Pertiwi Anatri Desstya Andry Andry Anis Syalsabila Annisa Fitria Anthony Mayes Antony Antony Asde Rahmawati Asep Miftahul Falah Asfirotul khasanah Astika Restiani Astiti, Niken Yuni Astri Setya Wati Astuti, Vitri Ati Sadiah Ati Sumiati Ayuningtyas Bambang Sumardjoko Bastul Wajhi Akramunnas Bernice Bernice Boy Ericson Siahaan C Hanny Wijaya Ceacilia Srimindarti Cepriadi Chilyatis Zahroh Choli, Ifham Christantie Effendy Chusnanik Mufidah Citra Unik Mayasari Cut Novita Srikandi, Cut Novita Daniel Happy Putra Darma Wijaya Dede Supriyadi Dedi Herdiansyah Desiani Rizki Purwaningtyas Devi Ayu Anjani Devi Rahma Nila Latifi Devita Elsanti Deviyanti Pangestu Dewi Adinda Paramita Dewi Anisa Istiqomah Dewi Puspitaningrum Dhea Febiola Saputri Dian Nintyasari Mustika Dian Permata Sari Dian Permatasari Diani Winarto, Novrissa Dila Marta Putri Dimas Utomo Hanggoro Putro Dina Kamila Diva Maharani Djalal Fuadi Dwi Sulistya Kusumaningrum Edi Istiyono Edy Soesanto Eka Yuliana Pratiwi Elina Cahyanti Elisabeth Christiana Elva mahmudi Elyka Yuni Nurdiasari Emmawaty Sofya Endang Fauziati Endin Mujahidin Enggar Rossyanna eni pujiarti Erma Apriyanti Erna Kusumawati Erna Sri Rahayu Erni Ervinna Ervinna Fadlur Ramadan Nur Insani FAHRIZAL Fahrizal Fahrizal Farezha Virginia Ayu Farhan Rahmadi Fajar FAUZI Firnanda Erindia Fitriani Nur Damayanti Fuhaida, Ulya Gebry Veriora Apolita Manoban Gina Aurelia Gusita Christa Habib Ismail Haikal Hamdani . Happy Dwi Aprilina Happy Karlina Marjo HARYANTO Hasnah Faizah AR Haya Najma Husniyyah Hayub Saputri PR Hebrina Antika Herry Suswanti Djarot Hidayat Darussalam Hidayat Rumatiga Ibni Hadjar Ichwanudin, Moch. Iis Aisyah Iis Sugiyarti Indradi Wijatmiko Indri Astuti Purwanti Insani, Nur Hanifah Irawan Danismaya Jerry Sheva Christian Joko Sukoyo Juniar Nur Kamariyah, Nurul Karimatul Asfiyah Kausar Kausar Khaila Anjani Khairil Ansari Kholis Kintan Anggraeni Kurnia Kurnia Leny Pratiwi Lesa Paranti Lestari Putri Lia Mulyanti Luh Ade Yuanita Andriani Lukman El Hakim M IKHSAN M. Kholis Amrullah M. Sakhtiadinata Asqolani Machmudah Machmudah Mak’rifah Mellyana Utami Michiko Mamesah Minsih Mochammad Imron Awalludin Moh Slamet Sutrimo Moh. Slamet Sutrimo Muftiyanto, Taufiq Nur Muh. Ikhwan Fauzan Muhamad Iqbal Irsyad Muhamad Irpan Nurhab Muhammad Arya Wirayuda Muhammad Arya Wirayuda, Deviyanti Pangestu Muhammad Iqbal Muhammad Mujib Baidhowi Nadya Faradilla Nadzira Luftiari Nafaisal Ulumi Naila Hijriah Naila Rohmaniyah Nanda Ideebrilant Yahaz Nasikhotun Nadiroh Natal Indra Natalia Simarmata Nelson Ngatijo Niken Maulidya Nila Nindy Profithasari Nining Setyaningsih Nisa Kurnia Zahra Novayanti, Deasy Novita Br Ginting Novita Dwi Andini Novita Nining Anggraini Novita Yuliana Nuke Devi Indrawati Nur Ainiyah Nur Setiawati Rahayu Nur'aini Maghviroh Odien Rosidin Parisca Nurkumalasari Perani Rosyani Pertiwi Hidayati, R. Panca Pina Indah Sayekti Purwanti, Nunik Putra, Agung Dian Putri Luvita Sari Rahma Viona Angraeni Rahmadaniar Aditya Putri Rajaminsah Ratu Betta Rudibyani Rd. Tuty Sariwulan Restina Bemis Reynita Nurwahyuni Rezki Gunawan Riadini Wahyu Utami Rias Ismawati Ricki Sastra Rida Prihatni Rifaldo, Muhammad Fajril Rimanto, Rimanto Rina Kusniati Rinette Visca Riswandi Rizka Nanda Amalia Rizkiatul Aulia Rizky Tri Mardiansyah Rochmah, Dwi Amiliah Rodhiyana, Mu'allimah Rodiana Kurniasih Roy Maulana Iskhaq Ryan Christian Sabar Narimo Salsabila, Unik Hanifah Sandra Apriliani Sasa Atilah Sastria Wresniwira Shandy Aditya SHODIKIN Sholeh Sholeh Siregar, Amril Mutoi Siroj, Muhammad Sirojudin Sidiq Siska Mega Diana Siti Aulia Fitriani Siti Chadlirotul Qudsiah Siti Istiana Siti Khotimatul Wildah Siti Laila Wahyuni Siti Nurjanag Siti Zulaikha Sofyan Abdi Sowiyah Sowiyah Sri Indah Nikensari Sri Maria Puji Lestari Sri Marliyah Sri Nur Aini Subandi Sudarman Bennu SUHARYANTO SUHARYANTO Sulastri Sulastri Sumardi . Suparno Suprapti Suprapti Suryani, Danu Suryaningtiyas Puspa Wardhani Susanti Susanti Syahnan Daulay Syahrudinnur, Syahrudinnur Syarifah Fadhilah Tazkia Aulia Thresye Thresye Timbo Faritcan Parlaungan Siallagan Titik Munjiati Tohir Solehudin Tomo Djudin Tri Sukirno Putro Tullah, Dewi Sarifah Tusy Triwahyuni Umdatus Soleha Umi Hanik Unaisah Unggul Budi Purnamasari Uswatun Hasanah Utari, Elitha M Vitri Astuti W Wijayanti Wahyu Warastuti Wihda Yanuar Firdaus Wulan Cahyaningtyas Yeni Koto Yeni Rostikawati Yolen Perdana Sari Yuli Astuti Yulia Maftuhah Hidayati Yulia Mujiaty Yuliana Ambarwati Yuliana Noor Setiawati Ulvie Yuni Rahmawati Yunita Lutfiyani zahra, azahra_insu Zahroh, Chilyatiz Zainuri Zainuri Zenudin Muhammad Ziyad Rais Zumaroh Zumaroh